Inclarity Polycom SPIP450 Quick Start Manual

Telephone [phone]

Email [e-mail] W

eb www

.inclarity.co.uk

Inclarity Communications Ltd. Unit G16 The Perfume Factory, Wales Farm Road, London W3 6UG

Quick Start Guide

Polycom SPIP450

v1 12/01/2015

Installing Your Handset

The box for your handset will contain a number of
items:

 The main handset chassis
 A plastic ‘foot’ which should be attached to

the base of the chassis

 A handset receiver
 A curly wire to attach the receiver to the

main chassis

 An RJ45 Ethernet cable to connect the

handset to your local network

If you have ordered a power supply unit (PSU) then
this will be provided separately. Note that the phone
does not need a PSU if your network supports power
over Ethernet (POE).

The phone has a second Ethernet port which can be
used to attach another device (e.g. your PC) to the
same network port in your office.

The phone also supports the use of a headset which
should be attached using a square RJ9 type
connecting cable to the appropriate socket on the
side of the chassis.

Once the handset is powered and connected to your
network it should boot up ready for use, with the
correct extension number, date and time displayed
on the screen.

In the event that the handset does not boot up
correctly then please contact our Support team.

Telephone [phone]

Email [e-mail] W

eb www

.inclarity.co.uk

Inclarity Communications Ltd. Unit G16 The Perfume Factory, Wales Farm Road, London W3 6UG

Using Your Handset

To Make a Call

Lift the handset and enter the target telephone
number or VoIP Extension number. If the handset
does not auto-dial then press the Dial soft key to
begin the call.

N.B. UK calls should be dialed using the full STD area
code.

Speakerphone/Headset Modes

Dial a new call by pressing the speakerphone or
headset buttons instead of lifting the receiver.

While on an active call press the speakerphone or
headset buttons to change the mode of the call.

On/Off Hold

Whilst on an active call press the Hold button. To
resume press Hold again, or the Resume soft key.

Call Transfer

Whilst on an active call press the Trans soft key, and
the caller is placed on hold. Enter the target
telephone number or VoIP Extension number of the
new party. Wait for this call to connect, announce the
call and press Trans a second time to complete the
call transfer.

N.B. You can press

Cancel

to cancel the transfer and

return to the original caller.

Three-Way Call (Simple Conference)

Whilst on an active call press the Conf soft key, and
the caller is placed on hold. Enter the target
telephone number or VoIP Extension number of the
new party. Wait for this call to connect, announce the
conference and press Conf to join all three parties
together. You can press Split to separate the two
calls again.

N.B. If you choose to hang up on the three-way call
then the other two parties will stay connected.

Call Lists & Redial

Press the Redial key to see a list of the calls you have

made recently. Use the Up and Down navigation keys
to search through the list. To redial, select the
appropriate call in the list and then press the Dial soft
key.

N.B. You can also review the list of calls you have
received or missed by pressing Menu -> Features ->
Call Lists.

Company Directory

Press the Dir soft key to view your directory of VoIP
users. Enter a name into the search box, press the
Down navigation key and then the Select key to
search. If there are multiple matches use Up and
Down navigation keys to scroll through the list. Press
the Select key to call the selected user.

Do Not Disturb

To reject calls from your handset press Menu ->
Features -> Do Not Disturb and then select Enable.
To turn off this feature return to the same place and
select Disable.

N.B. if you have active Follow Me or Voicemail then
DND will send the caller directly to trigger these
responses.

Handset Volume

When the receiver in on-hook press the – and +
volume keys to change the ringing volume. When the
receiver is off-hook press the – and + volume keys to
change the volume of the receiver.

Group Call Pickup

If you see another VoIP phone within your Group
ringing, but your phone is not ringing, you can dial

*98 to intercept that call on your handset.

Personal Voicemail

The handset display will change to alert you when you
have voice messages waiting. You can retrieve these
messages by dialling 1571.

N.B. If you are away from your handset you can also
check your messages by dialling 08456999003 from
any other phone.

Inclarity Phone Manager

Your personal Follow Me (call forwarding) and Voicemail settings can be controlled in more detail using an online web
portal called Phone Manager.

To log in go to https://myphone.inclarity.co.uk and enter your VoIP telephone number and associated password. If
you do not know your password then contact your site IT manager, or alternatively contact our Support team for
assistance.

More information on how to use the Phone Manager portal can be found in our Phone Manager User Guide.