Inaxsys VUH5241 series, VUH5221D, VUH5221DW-C, VUH5221D-C, VUH5241DW User Manual
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Video Intercom | User Manual - Digital
II
Mandatory actions to be taken towards cybersecur i ty
Cybersecurity Recommendation s
1. Change Passwords and Use Strong Passwords:
The number one reason systems get “hacked” is due to having weak or default passwords. It is
recommended to change default passwords immediately and choose a strong password
whenever possible. A strong password should be made up of at least 8 characters and a
combination of special char acters, numbers, and upper and lower case letters.
2. Update Firmware
As is standard procedure in the tech-industry, we recommend keeping NVR, DVR, and IP
camera firmware up-to-date to ensure the system is current with the latest security patches and
fixes.
“Nice to have” recommendati ons t o improve your ne twork security
1. Change Passwords Regularly
Regularly change the credentials to your devices to help ensure that only authorized users are
able to access the system.
2. Change Default HTTP and TCP Ports:
● Change default HTTP and TCP ports for systems. These are the two ports used to
communicate and to view video feeds remotely.
● These ports can be changed t o any set of numbers between 1025-65535. Avoiding the
default ports reduces the risk of outsiders being able to guess w hi ch por t s you are using.
3. Enable HTTPS/SSL:
Set up an SSL Certificate to enable HTTPS. This will encrypt all communication between your
devices and recorder.
4. Enable IP Filter:
Enabling your IP filter will prevent everyone, except those w ith s pecified IP addresses, from
accessing the system.
5. Change ONVIF Password:
On older IP Camera firmware, the ONVIF password does not change when you change the
system’s credentials. You will need to either update the camera’s firmware to the latest revision
or manually change the ONVIF password.
6. Forward Only Ports You Need:
III
● Only forward the HTTP and TCP ports that you need to use. Do not forward a huge range of
numbers to the device. Do not DMZ the device's IP address.
● You do not need to forward any ports for individual cameras if they are all connected to a
recorder on site; just the NVR is needed.
7. Disable Auto-Login on STORM VMS:
Those using STORM VMS to view their system and on a computer that is used by multiple
people should disable auto-login. This adds a layer of security to prevent users without the
appropriate credentia ls fro m ac c essing the system.
8. Use a Different Username and Password for ST ORM VMS:
In the event that your social media, bank, email, etc. account is compromised, you would not
want someone collecting those passwords and trying them out on your video surveillance
system. Using a different username and password for your security system will make it more
difficult for someone to gu ess t heir way into your system.
9. Limit Features of Gue st Accounts:
If your system is set up for multiple users, ensure that each user only has rights to features and
functions they need to use t o per form their job.
10. UPnP:
● UPnP will automatically try to forward ports in your router or modem. Normally this would be a
good thing. However, if your system automatically forwards the ports and you leave the
credentials defaulted, y ou may end up with unwanted visitors.
● If you manually forwarded the HTTP and TCP ports in your router/modem, this feature should
be turned off regardless. Disabling UPnP is recommended when the function is not used in real
applications.
11. SNMP:
Disable SNMP if you are not using it. If you are using SNMP, you should do so only temporarily,
for tracing and testing pur poses only.
12. Multicast:
Multicast is used to share video streams between two recorders. Currently there are no known
issues involving Multicast, but if you are not using this feature, deactivation can enhance your
network security.
13. Check the Log:
If you suspect that someone has gained unauthorized access to your system, you can check
the system log. The system log will show you which IP addresses were used to login to your
system and what was accessed.
14. Physically Lock Do wn t he Device:
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Ideally, you want to prevent any unauthorized physical access to your syst em. The best w ay t o
achieve this is to install the recorder in a lockbox, locking server rack, or in a room that is
behind a lock and key.
15. Connect IP Cameras t o the PoE Ports on the Back of an NVR:
Cameras connected to the PoE ports on the back of an NVR are isolated from the outside world
and cannot be accessed directly.
16. Isolate NVR and IP Camera Network
The network your NVR and IP camera resides on should not be the same network as your
public computer network. This will prevent any visitors or unwanted guests from getting access
to the same network the security system needs in order to function properly.
V
General
Type
Model Series
Specific Model
VUH5241 series
VUH5241DW
Type A
VUH1520A, VUH1520AS-H, VUH1520AH, VUH1520AS
Type B
VUH1550B, VUH1560B(W)
Type CH
VUH1510CH, VUH1520CH, VUH1550CH, VUH1550CHM
VUH16 series
VUH1660CH
VUH2X series
VUH2221A
2-wire VUH
VUH1550CHW-2, VUH5222CH
Signal Words
Meaning
This document mainly introduces function, structure, network, installation process,
debugging process of VUH products matched with Version 4.0 VU UI interface, together
with operating instruction and technical parameter of UI interface.
Models
Foreword
VUH5221 series VUH5221DW, VUH5221D, VUH5221DW-C, VUH5221D-C
Digital
VUH
VUH15
series
Device Upgrade
Please don’t cut off power supply during upgrade. Power can be cut only after the device
completes upgrade and re boot s.
Safety Instructions
The following categoriz ed sign al w or ds with defined meaning might appear in the Manual.
Indicates a high potential hazard which, if not avoided, will result
in death or serious injury.
Indicates a medium or low potential hazard which, if not avoided,
could result in slight or mo der at e in jur y.
Indicates a potential risk which, if not avoided, could result i n
property damage, data los s, low er performance, or unpredictable
result.
Provides methods to help you solve a problem or save y ou t ime.
Provides additional information as the emphasis and suppl ement
to the text.
VI
Revision History
No.
Version
Revision Content
Release Date
1
V1.0.0
First release
2017.11.1
2
V1.0.1
Add privacy protection not ice
2018.05.23
Privacy Protection Notice
As the device user or data controller, you might collect personal data of others' such as face,
fingerprints, car plate number, Email address, phone number, GPS and so on. You need to be
in compliance with the local privacy protection laws and regulations to protect the legitimate
rights and interests of other people by implementing measures include but not limited to:
providing clear and visible identification to inform data subject the existence of surveillance
area and providing related cont ac t .
About the Manual
The Manual is for reference only. If there is inconsistency between the Manual and the
actual product, the actual pr oduct shall prevail.
We are not liable for any loss caused by the operations that do not comply with the Manual.
The Manual would be updated according to the latest laws and regulations of related
regions. For detailed information, see the paper User's Manual, CD-ROM, QR code or our
official website. If there is inconsistency between paper User's Manual and the electronic
version, the electronic v er sion shall prevail.
All the designs and software are subject to change without prior written notice. The product
updates might cause some differences between the actual product and the Manual. Please
contact the customer serv ice for the latest program and supplementary documentation.
There still might be deviation in technical data, functions and operations description, or
errors in print. If there is any doubt or dispute, please refer to our fin al explanation.
Upgrade the reader software or try other mainstream reader software if the Guide (in PDF
format) cannot be opened.
All trademarks, registered trademarks and the company names in the Manual are the
properties of their respecti ve owners.
Please visit our website, contact the supplier or customer service if there is any problem
occurred when using the device.
If there is any uncertainty or c ont r oversy, please refer to our final explanation.
VII
Important Safeguards and Warnings
The following description is the correct application method of the device. Please read the
manual carefully before use, in order to prevent danger and property loss. Strictly conform to
the manual during application and keep it properly after r eading.
Operating Requirement
Please modify the default pas sw or d after deployment, to avoid being stolen.
Please don’t place and inst all the device in an area exposed to direct sunlight or near heat
generating device.
Please don’t install the de vice in a humid, dusty or fuliginous area.
Please keep its horizonta l inst allation, or install it at stable p lac es, and prevent it from
falling.
Please don’t drip or splash liqui ds onto the device; don’t put on the dev ice anything filled
w
ith liquids, in order to prevent liquids from flowing into the device.
Please install the device at well-ventilated places; don’t block its ventilation opening.
Use the device only within r at ed input and output range.
Please don’t dismantle the device arbitrarily.
Power Requirement
The product shall use electric wires (power wires) recommended by this area, which shal l
be used within its rated specification.
Please use power supply that meets SELV (safety extra low voltage) requirements, and
supply power with rated voltage that conforms to Limited Power Source in IEC60950-1. For
specific power supply requirements, please refer to device labels.
If power plug or appliance c oupl er is a disconnecting device, during normal use, please
k
eep an angle that facilitates operation.
VIII
Table of Contents
Cybersecurity Recommendations ........................................................................................................ II
Foreword ................................................................................................................................................. V
Important Safeguards and Warnings ................................................................................................ VII
1 Product Overview ................................................................................................................................ 1
1.1 Product Profile ................................................................................................................................ 1
1.2 Product Function ............................................................................................................................ 1
2 Product Structure ................................................................................................................................ 3
2.1 Front Panel ..................................................................................................................................... 3
2.1.1 VUH5221 Series /VUH5241 Series ..................................................................................... 3
2.1.2 VUH15 Series Type A/B ....................................................................................................... 4
2.1.3 VUH15 Series Type CH/5222CH ......................................................................................... 6
2.1.4 VUH1660CH ........................................................................................................................ 7
2.1.5 VUH2221A ........................................................................................................................... 7
2.2 Rear Panel Port .............................................................................................................................. 9
2.2.1 VUH5221 Series/VUH5241 Series ...................................................................................... 9
2.2.2 VUH15 Series Type A/ Type B/ Type CH ............................................................................. 9
2.2.3 VUH5222CH ...................................................................................................................... 10
2.2.4 VUH1660CH ...................................................................................................................... 10
2.2.5 VUH2221A .........................................................................................................................
3 Network Diagram ............................................................................................................................... 12
3.1 2-wire System ............................................................................................................................... 12
3.2 Digital System ............................................................................................................................... 13
4 Device Installation ................................................................................................................................ 15
4.1 Installation Flow Chart .................................................................................................................. 15
4.2 Open-case Inspection ................................................................................................................... 15
4.3 Installation Requirement ............................................................................................................... 16
4.4 Device Installation ........................................................................................................................ 16
4.4.1 Surface Installation ............................................................................................................ 16
4.4.2 Installation with 86 Box ...................................................................................................... 17
5 Device Debugging .............................................................................................................................. 18
5.1 Debugging Settings ...................................................................................................................... 18
5.1.1 VUO Settings ..................................................................................................................... 18
5.1.2 VUH Config ........................................................................................................................ 23
5.2 Debugging Verification ................................................................................................................. 28
5.2.1 VUO Calls VUH.................................................................................................................. 28
5.2.2 VUH Monitors VUO ............................................................................................................ 28
6 Interface Operation ............................................................................................................................ 30
6.1 Main Interface
6.2 Setting ........................................................................................................................................... 31
6.2.1 Ring Settings ..................................................................................................................... 31
6.2.2 DND Settings ..................................................................................................................... 35
............................................................................................................................... 30
10
6.2.3 Alarm Setting...................................................................................................................... 36
6.2.4 Mode Setting ...................................................................................................................... 40
IX
6.2.5 General Setting .................................................................................................................. 41
6.2.6 Product Info........................................................................................................................ 47
6.3 Project Settings ............................................................................................................................ 48
6.3.1 Forget Password ................................................................................................................ 48
6.3.2 Network Settings ................................................................................................................ 49
6.3.3 VUH Config ........................................................................................................................ 52
6.3.4 VUO Config ........................................................................................................................ 53
6.3.5 Search Device ................................................................................................................... 53
6.3.6 Default ................................................................................................................................ 56
6.3.7 Reset MSG ........................................................................................................................ 56
6.4 Call ................................................................................................................................................ 57
6.4.1 Contact ............................................................................................................................... 57
6.4.2 Call User ............................................................................................................................ 58
6.4.3 Call from User .................................................................................................................... 61
6.4.4 Call from VUO .................................................................................................................... 62
6.4.5 Call Log .............................................................................................................................. 63
6.5 Monitor .......................................................................................................................................... 64
6.5.1 Monitoring of VUO ............................................................................................................. 64
6.5.2 Monitoring of IPC ............................................................................................................... 66
6.5.3 Favorite
6.6 SOS .............................................................................................................................................. 69
6.7 Info ................................................................................................................................................ 70
6.7.1 Alarm .................................................................................................................................. 70
6.7.2 Guest Message .................................................................................................................. 71
6.7.3 Publish Info ........................................................................................................................ 72
6.7.4 Video Pic ............................................................................................................................ 73
6.8 Unlock Function ............................................................................................................................ 73
6.9 Arm and Disarm Function ............................................................................................................. 73
6.9.1 Arm ..................................................................................................................................... 73
6.9.2 Disarm ................................................................................................................................ 74
Appendix 1 Technical Parameters ........................................................................................................................ 76
Appendix 1.1 VUH5221D Series /VUH5241DW Series .................................................................... 76
Appendix 1.2 VUH5222CH Series ..................................................................................................... 76
Appendix 1.3 VUH15 Series Type A/B/CH ......................................................................................... 77
Appendix 1.4 VUH16 Series .............................................................................................................. 78
Appendix 1.5 VUH2221A Series ........................................................................................................ 78
.............................................................................................................................. 69
1
1 Product Overview
1.1
Product Profile
VUH series product is a digital video intercom home station for numerous homes, integrating
monitoring, intercom and unlocking. With embedded technology, all IP network, SNMP (Simple
Network Management Protocol) network management technology and network encryption
technology, achieve more stable system operation, richer functional extension, more
convenient system management and safer data transmission.
1.2
Product Function
Wi-Fi Networking
Realize Wi-Fi networking of devices.
Video Intercom
Call or connect VUO and VUH; realize talk.
Monitoring
Monitor fence station, VUO and IPC devices.
SOS
Press the key to call the Call Center in case of an emergency .
Auto Snapshot
Snapshot the call picture or mo nit oring picture, and store them in SD c ar d or FTP.
DND (Do Not Disturb)
Avoid other’s incoming cal l interference.
Remote Unlock
Realize remote unlock.
2
Arm and Disarm
Provide 6/8-channel area setting, arm and disarm them.
Playback
Play back videos and pict ur es in SD card of this device.
Alarm
After 8/6-channel area triggers an alarm, pop up an alarm prompt interface, pr ovide linkage
alarm output and report to Cal l Center.
Record Inquiry
Inquire call records and alar m records.
Message Inquiry
Inquire guests’ message, videos, pictures and anno uncements issued by Property
Management Center.
3
2 Product Structure
No.
Name
Description
2
Camera
Only VUH5221DW-C supports front-facing c amera.
3
Microphone
Voice input.
4
7″ type D digital VUH owns a 7″ high-definition LCD.
2.1
Front Panel
2.1.1
VUH5221 Series /VUH5241 Series
VUH5221D is a 7″ digital indoor monitor. Their front panels have the same size, as shown in
Figure 2-1. Please refer to Tabl e 2-1 for details.
1 Camera
occlusion
switch
Display screen
5 Unlock Press this key during calli ng, talking, monitoring and speakin g of
Slide it to occlude or open t he cam er a.
10″ type D digital VUH owns a 10″ high-definition LCD.
Figure 2-1
4
No.
Name
Description
VUO, so corresponding VUO will be unlocked.
6
Monitor
In standby mode, press this key to monitor the main VUO.
7
Menu
Press this key to return to ma in me nu.
8
In case of incoming call, press this key to answer the call.
9
SOS
Press this key to call the Call Center in case of emergency.
Icon
Name
Description
Press this key to call the Call Center in case of
Call
During monitoring, press t his key to exit monitoring.
During talk, press this key to hang up.
During monitoring, press t his key to speak to unit VUO, villa
VUO and fence station.
During speaking, press thi s key to exit speaking.
Table 2-1
2.1.2
VUH15 Series Type A/B
In VUH15 series, different types of dev ices have different front panels.
Figure 2-2 VUH15 Series Type A
SOS
Menu Press this key to return to ma in me nu.
Call
emergency.
In case of incoming call, press this key to answer
During talk, press this key to hang up.
During monitoring, press t his key to speak to
the call.
5
Icon
Name
Description
apartment VUO, villa VUO and fence station.
In standby mode, press this key to monitor the
Press this key during calli ng, talking, monitoring and
If this indicator turns on, it r epr esents normal
If this indicator turns on in gr een, it r epresents that DND
Icon
Name
Description
Monitor
During speaking, press thi s key to exit speaking.
main VUO.
During monitoring, press t his key to exit monitoring.
Unlock
Power
indicator
Network
indicator
Message
indicator
DND
indicator
speaking of VUO, so corresponding VUO will be
unlocked.
If this indicator turns on in gr een, it r epresents normal
power supply.
communication with VUO.
If this indicator turns off, it repr es ents abnormal
communication with VUO.
If this indicator turns on, it r epr esents that there are
unread messages.
function is enabled.
For DND settings, please r efer t o “6.2.2 DND Settings”.
Table 2-2
Figure 2-3 VUH15 Series Type B
SOS
Press this key to call the Call Center in case of
emergency.
6
Icon
Name
Description
Menu Press this key to return to main me nu.
In case of incoming call, press this key to answer
In standby mode, press this key to monitor the
Press this key during calli ng, talking, monitoring and
Message
If this indicator turns on, it r epr esents that there are
Power
If this indicator turns on in gr een, it r epresents normal
Icon
Name
Description
SOS
Press this key to call the Call Center in case of emergency.
Menu
Press this key to return to ma in me nu.
the call.
Call
During talk, press this key to hang up.
During monitoring, press t his key to speak to
apartment VUO, villa VUO and fence station.
During speaking, press thi s key to exit speaking.
Monitor
main VUO.
During monitoring, press t his key to exit monitoring.
Unlock
indicator
indicator
speaking of VUO, so corresponding VUO will be
unlocked.
unread messages.
power supply.
Table 2-3
2.1.3
VUH15 Series Type CH/5222CH
Call In case of incoming call, press this key to answer the
Figure 2-4
7
Icon
Name
Description
call.
During talk, press this key to hang up.
In standby mode, press this key to monitor the main
Press this key during calli ng, talking, monitoring and
No.
Name
Description
If this indicator turns on in gr een, it r epresents
During monitoring, press t his key to speak to apartment
VUO, villa VUO and fence station.
During speaking, press thi s key to exit speaking.
Monitor
VUO.
During monitoring, press t his key to exit monitoring.
Unlock
speaking of VUO, so corresponding VUO will be unlocked.
Table 2-4
2.1.4
VUH1660CH
1 Power indicator
2 Microphone Audio input.
2.1.5
VUH2221A
Figure 2-5
normal power supply.
Table 2-5
8
Icon
Name
Description
Press this key to call the Call Center in case of
Press this key during calli ng, talking, monitoring and
Power
If this indicator turns on in gr een, it r epresents normal
Message
If this indicator turns on, it r epr esents that there are
Figure 2-6
SOS
Menu Press this key to return to main me nu.
emergency.
In case of incoming call, press this key to answer
the call.
Call
During talk, press this key to hang up.
During monitoring, press t his key to speak to
apartment VUO, villa VUO and fence station.
During speaking, press thi s key to exit speaking.
In standby mode, press this key to monitor the
Monitor
main VUO.
During monitoring, press t his key to exit monitoring.
Unlock
indicator
indicator
speaking of VUO, so corresponding VUO will be
unlocked.
power supply.
unread messages.
Table 2-6
9
2.2
Rear Panel Port
2.2.1
VUH5221 Series/VUH5241 Series
Port positions are slightly different on the rear panel of VUH5221 series and VUH5241 series,
but the same port owns the same function. Taking VUH5221 as an example, specific functions
of ports are introduced, as shown in Figure 2-7.
Figure 2-7
2.2.2
VUH15 Series Type A/ Type B/ Type CH
In VUH15 series, different types of digital VUH have different port positions, but the same port
owns the same function. Taking VUH1550CH as an example, specific functions of ports are
introduced, as shown in Figure 2-8.
Figure 2-8
In VUH type A/type B series, different types of digital VUH have different port positions, but the
same port provides the same function. Taking VUH1560B as an example, specific functions of
ports are introduced, as s hown in Figure 2-9.
10
Figure 2-9
2.2.3
VUH5222CH
VUH5222CH 2-wire VUH provides 6 alarm input ports, 1 alarm output port, 1 RS 485 port and
1 group of 2-wire port, as shown i n Figure 2-10. VUH1550CHW-2 has 3 groups of 2-wire port.
Figure 2-10
2.2.4
VUH1660CH
VUH1660CH digital VUH provides 8 alar m input ports, 1 RS485 port, 1 debugging port, 1
network port and power p or t , as shown in Figure 2-11.
2.2.5
Figure 2-11
VUH2221A
VUH2221A digital VUH provides 8 alarm input ports, 1 network port and power port, as shown
in Figure 2-12.
11
Figure 2-12
12
3.1
3
Network Diagram
2-wire System
Network diagram of 2-wire system is shown in Figure 3-1.
Figure 3-1
13
3.2
Digital System
Digital system networ k co nsist of two types:
VUH adopts PoE power supply from floor switch, as shown in Figure 3-2.
Figure 3-2
VUH adopts independent power s upply from power supply dev ice, as show n in Figure 3-3.
14
Figure 3-3
15
4.1
4 Device Installation
Installation Flow Chart
VUH installation flow chart is show n i n Figure 4-1 Please insta ll VUH in the following steps.
4.2
Figure 4-1
For cable connection, please r ef er t o “2.2 Rear Panel Port”.
For device installation, ple ase r ef er t o “4.4 Device Installation”.
Open-case Inspection
Please carry out open-cas e inspection when receiving the dev ice. Please timely contact our
16
after-sales service personnel in case of any problems.
Sequence
Item
Content
Fittings
Inspect whether fittings are complete.
Inspect whether it is consis t ent with order
Inspect whether it is torn o r dam aged.
3
Device
Appearance
Inspect whether there are obvious damages.
Appearance Inspect w het her there are obvious damages.
1
Overall
package
Package
Inspect
impacts.
whether there are accidental
4.3
Device model
2
Installation Requirement
Don’t insta ll VUH in bad environment, such as condensation, high temperature, stained,
dusty, chemically corrosive and direct sunshine environment.
Engineering installation and debugging shall be done by pr ofessional teams. Please don’t
dismantle or repair arbitrarily in case of device failure.
Model
and label
Label
device
on the
Table 4-1
contract.
Don’t tear or discard the label, otherwise
warranty service won’t be provided. When
dialing our after-sales hotline, please provide
serial number of the product.
4.4
Device Installation
It is suggested that installat ion h eight of device central point sha ll be 1. 4cm～1.6cm above the
ground.
4.4.1
Surface Installation
Directly install the device with a bracket onto a wall, which is suitable for all types of devices.
Take “VUH1550CH” for example.
Step 1 Drill holes in the wall according to hole positions of the bracket.
Step 2 Fix installation bracket dir ec t ly onto the wall with screws.
Step 3 Put the device into installation bracket from top down.
17
Figure 4-2
4.4.2
Installation with 86 Box
Install the device with 86 box, w hich is suitable for all types of device s. Take “VUH1560B/BW”
for example.
Step 1 Embed 86 box into a wall at a proper height.
Step 2 Fix installation bracket ont o 86 box w it h screws.
Step 3 Put the device into installation bracket from top down.
Figure 4-3
18
5.1
5 Device Debugging
Carry out debugging to ensure that the device can realize basic network access, call and
monitoring functions after installation. Before debugging, please check whether the following
work has been completed.
Check whether there is short circuit or open circuit. Power on t he device only after the
ci
rcuit is confirmed to be normal.
IP and no. of every VUO and VUH have been planned.
Debugging Settings
Set VUO info and VUH info at WEB interface of every VUO, set VUH info, network info and
VUO info on every VUH, and thus r ealize video intercom function.
5.1.1
5.1.1.1 Initialization
VUO Settings
For the first time, please init ia lize and modify login password.
Please ensure that defau lt I P addr esses of PC and VUO are in the same network segment.
Default IP address of VUO is 192.168. 1. 110.
Step 1 Connect VUO power and boot up.
Step 2 Enter default IP address of VUO at the address bar of PC browser.
The system displays “Sett ing” interface, as shown in Fig ur e 5-1.
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