●
Please read this Operating Manual before use.
●
Keep this manual nearby so that you can refer to it anytime.
Thank you for purchasing the INADA SOGNO DREAMWAVE.
We hope the INADA SOGNO DREAMWAVE will be a valued
partner in your daily health preservation for many years to come.
HCP-10001A
CONTENTS
SAFETY PRECAUTIONS ··················1
MAIN FEATURES ······························4
COMPONENTS & DESCRIPTION ···· 5
BEFORE USE ······································9
POSITION ADJUSTMENT
·············11
FOR THE CHAIR
AFTER USE ······································ 14
MASSAGE PROGRAMS &
············ 15
SELECTION
PRESET PROGRAMS ······················17
MANUAL SELECTION MODE ····· 19
TROUBLESHOOTING ··················· 23
FAQ ··················································· 26
CARE AND STORAGE ···················27
CUSTOMER SERVICE AND
·········· 28
WARRANTY
REGULAR MAINTENANCE
··········29
FOR SAFETY
SPECIFICATIONS ··························· 30
Operating Manual
Warranty card provided separately
SAFETY
PREC AUTIONS
SAFETY
PREC AUTIONS
1 2
SAFETY PRECAUTIONS
Be sure that you have read these SAFETY PRECAUTIONS thoroughly before using your INADA SOGNO DREAMWAVE
for the first time. The Operating Manual contains impor tant information about how to use the chair safely and
correctly, avoiding possible damage to property or injury to persons using the chair and others. The Symbols shown
below are used throughout the Operating Manual to highlight important safet y instructions. Please adhere to all
precautions. Descriptions of each component can be found on pages 5-8.
Display Warnings
Warning
This action could result in seri ous injury or death.
Caution
This action could result in per sonal injury or damage to proper ty.
Types of Symbols and Description
Prohibited (The symbol on the left means “Do not dis assemble.”)
Required Action (The symbol on the lef t means “Unplug the chair.”)
Remember to keep this Operating Manual in an easily accessible place.
Safety Precautions: Installation
Caution
Prohibited
●
Do not inst all the chair in an area of hi gh humidity,
such as a bathroom or sau na.
→
Could result in elect ric shock or damage to the c hair.
Required Action
●
Only ins tall on a flat, level sur face.
→
Chair could tip over accident ally if placed on an uneven su rface.
Safety Precautions: Before Use
Warning
●
Space Requ irements
This product must be grounded. If it should malfunction or breakdow n, grounding provides a p ath of least resistance for electric cur rent in order to
reduce the risk of electric shock. This product is equipped with a cord having a n equipment-grounding conductor and a grounding plug . The plug
must be plugged into an appropriate o utlet that is properly installed a nd grounded in accordance with all local
codes and ordinances.
• Improper connect ion of the equipment-gr ounding conductor c an result in the risk of el ectric shock. Ch eck with a
qualified elec trician or servic eman if you are in doubt as to whe ther the product is p roperly grounded . Do not modify
the plug provided with t he product if it will n ot fit the outlet; have a p roper outlet inst alled by a qualified ele ctrician.
This product is for us e on a nominal AC 120 V circuit and has a gro unding plug that look s like the plug illustrate d in the
figure to the right. Ma ke sure that the produc t is connected to an out let having the same conf iguration as the plug . No
adapter should be used wi th this product.
Prohibited
●
The follow ing persons must not us e this massage chair:
◎
Persons who have been ins tructed by a doct or to avoid massage therap y. Ex. Thrombosis, severe a neurism, acute varico sity, or dermatitis and /or skin infection
including inflammat ion of the typoder mis.
◎
Persons with suspec ted acute neck sprai n (whiplash injury)
Required Action
●
Persons w ith any of the following cond itions should seek medic al advice before usin g the chair.
◎
Serious heart condi tions ◎ Sensory impairm ent caused by serious p eripheral circula tory disorders d ue to diabetes and other dis eases ◎ Osteoporosis, spina l
fractures, acu te pain and/or symptoms the reof
◎
Persons being treated f or personal injuri es ◎ High fever (100°F or higher) Ex. St rong acute inflamm ation
illness caused by fati gue, chills, blood press ure fluctuatio n, or asthenia
◎
Persons in the early st age of pregnancy, or imme diately after givin g birth ◎ Persons
who have electronic me dical device(s) easily suscep tible to electrom agnetic interfer ence Ex. pacemaker
◎
Abnormal or curved s pine ◎ Persons planning to
use the chair for treatm ent or for rehabilitat ion purposes
◎
Persons with malignant t umor(s) ◎ Persons under bed res t orders ◎ Persons with acute gas tro-
intestinal complaint s or ailments such as gas tritis, enteritis, o r hepatitis
◎
Persons under a doct or's care, or those expe riencing unusual physi cal discomfort
◎
Joint dysfunct ion due to rheumatism, gou t, or other diseases
◎ Persons with sympto ms such as qualm, dizzine ss, or tinnitus ◎ Inflammation due to spr ain or
torn muscles
◎
Persons with thecit is or suspected the citis ◎ Persons with thermo anesthesia
●
Elderly people and per sons with weak bones, even if t hey have no particular dis ease, should seek medic al advice before using t he chair.
●
If your cond ition does not improve aft er use, consult a doctor or sp ecialist.
●
Do not drop o r insert any object i nto any opening.
●
To disconnec t, switch all controls to t he off position, then re move plug from outlet.
Prohibited
●
Do not use th e chair with anything ot her than an AC 120 V power source.
→
May result in fire or ele ctric shock.
●
Do not use wi th any type of transfo rmer device.
→
May result in damage to the pro duct or electr ic shock.
●
Do not use if t he power cord or plug(s) is damaged, or i f the wall outlet is loose.
→
May result in electri c shock, short circ uit, or combustion .
●
Before e ach use, check for holes or te ars in the cover of the back pad. A lso, check the other part s for tearing. Stop using the c hair
immediately if you fi nd even the smallest tear. Unplug the c hair and contact the vend or for assistance.
→
Using the chair with holes o r tears in the covering cou ld result in injury or el ectric shock.
●
Do not oper ate under blanket or pillow.
→
May result in burns, fir e, electric shock , or injury to perso ns.
●
Do not use ou tdoors.
→
May result in burns, fir e, electric shock , or injury to perso ns.
●
Do not oper ate where aerosol (spray) produ cts are being used or w here oxygen is being admi nistered.
→
May result in burns, fir e, electric sock , or injury to perso ns.
Safety Precautions: Before Use
Caution
Required Action
●
Before p lugging the power cord into th e wall outlet, make sure that th e main POWER switch is set to OFF.
→
May result in damage to t he product or elec tric shock.
●
Make sure th at the plugs on the power cord ar e inserted fully into t he cord connector and th e wall outlet.
→
May result in elec tric shock, shor t circuit, or combus tion.
●
Before u sing the chair for the fi rst time, turn on all the swi tches in order as indica ted in this manual to check th at the chair is
operating properl y.
●
Before u sing, raise the reclini ng seat back to its fully up right position. Then rec line the seat back slowly to th e most comfortable
position, rememberi ng to start off with a l ighter massage.
→
Starting wit h a deep massage can re sult in injury. Elderly pe ople and persons wit h weak bones should be esp ecially careful wh en selecting mass age intensity.
●
When sitting down in the c hair, do so slowly, ensuring that the spi nal rollers are in the co rrect position at eit her side of the spine. The
backbone should lie co mfortably betwe en the rollers without h aving to turn or twist th e body.
●
Do not sit, st and, or lean on the leg rest un less you are sitting in the c hair or getting up fro m the chair.
→
Personal injur y or damage to the chair may re sult if the chair tips over.
●
If you will be u sing the chair after it ha s not been used for a long time, f irst read this Oper ating Manual again thorou ghly and
check if the chair ope rates properly.
Prohibited
●
Do not use the product i n any way not prescribed by the O perating Manual. Do not use t he product together w ith any other therapeutic
device or with an elec tric blanket.
→
May result in injur y or have a negative ef fect on health.
●
Do not move the pr oduct while someone i s in it.
→
Accident or injur y may result if the produ ct tips over.
●
Do not sit dow n on the chair with the leg res t raised.
→
Any sudden heavy weight on the leg res t could cause damage to the m echanism. Or, accident or inju ry may result if the chai r tips over.
●
Do not use wi th anything other than th e accessories supplied w ith this product.
Safety Precautions: During Use
Warning
Prohibited
●
Do not wrap t he power cords or the remote con trol cord around your bo dy, or place the product on top o f either cord. Do not
scratch, tear, treat, unduly t wist, stretch, or ben d the power cord or the remote cont rol cord.
→
The cords may fray o r tear, resulting in fire or el ectric shock.
●
Do not spill w ater and/or other liquids on th e chair or remote control.
→
May result in elec tric shock, shor t circuit, or combus tion.
●
Do not use th e chair while the body is wet, o r with wet hands.
→
Could result in ele ctric shock or dama ge to the chair.
●
Childr en should not use the chair. It is adv isable to keep children a nd pets away from the chair (espec ially from behind the
reclining seat back o r under the leg rest). Children a ged 14 years or over should use only th e Youth Program. In such a case, an
adult must attend the c hild.
→
Could result in acc ident or injury.
●
Do not use if t he covering is torn. If it is, unpl ug the power cord from the wall o utlet.
→
Could result in acc ident, injury, or elec tric shock. Contac t the vendor for repair s.
●
Be care ful not to get hands, feet, or ob jects caught bet ween the units of the leg res t or between the leg rest and t he chair. Be
careful not to get han ds or objects caught b etween the units of the ar mrest or between the ar mrest and the chair.
→
Accident, pers onal injury, or damage to the c hair may result if hands, fe et, or objects ar e caught.
●
Do not rele ase hands suddenly whil e lifting the leg rest by h and.
●
Do not use th e heater continuously for t wo hours or longer.
→
May result in low-temp erature burn.
Required Action
●
Make sure no o ne, especially childre n or pets, is in the way when lowerin g the reclining seat bac k or lowering the leg rest down.
Be careful that peop le and/or objects are not c aught behind the seat bac k or under the leg rest.
Caution
Prohibited
●
Do not use th e chair unclothed.
●
Do not use th e chair for purposes oth er than massage, or other tha n the ordinary uses of a c hair.
→
Could result in acc ident or injury.
●
Do not use the chair to mass age the head, chest, stomac h, and/or joints (knees, elbow s). Do not place hands, feet, or arms in be tween the
rollers.
→
May result in nausea o r injury. Place a soft towe l behind your neck if you wa nt to avoid intense stimulat ion of the area.
●
Do not place h ands or feet into the rolle r tracks, into the space be tween the seat back and the s eat or into the moving part s.
Do not sit wearing hard obj ects, such as hair access ories, necklace, watch, bra celet, or ring.
→
May result in per sonal injury.
●
Do not place a nything other than leg s and feet on the leg rest.
→
May result in per sonal injury.
●
Do not place a nything other than upp er arms and forearms in th e Upper-Arm and Forearm Unit s. Do not place anything oth er than
shoulders against t he Shoulder Massage Unit.
→
May result in per sonal injury.
●
Do not oper ate the massage chair or leave it o perating when there is no o ne in it.
→
Could result in acc ident or injury.
3 4
SAFETY
PREC AUTIONS
MAIN
FE ATU RE S
SAFETY PRECAUTIONS MAIN FEATURES
Safety Precautions: During Use
Caution
Required Action
●
In an emerg ency, or if there is any sudden ma lfunction, push the STOP b utton on the remote contr ol to make the chair stop
immediately.
●
If you begin to e xperience marked pain o r other unusual physical d iscomfort while usi ng the product, seek m edical advice
immediately and disco ntinue use of the produc t.
●
If you feel th e massage is too strong, re duce the stimulation accor ding to this Operating Ma nual. If this solution does n ot work,
stop using and contac t the vendor.
→
May result in injury if you c ontinue use with high s timulation under such c ircumstances.
●
Make sure to kee p the back pad in place duri ng massage. Do not use the chai r without the back pad.
→
May result in personal inj ury.
●
Do not fall a sleep in the chair during a m assage.
→
May result in personal inj ury.
●
Keep massa ge sessions to no more than 15 minutes i n length. Area Specif ic Massage of any partic ular area on the body to no mor e
than 5 minutes.
→
Continual use for ext ended periods of time c an result in over-stimula tion, which could caus e the opposite of the desi red effect , or even injury. Set 30 minute s in
total for reference pe r day and observe appro priate intervals be tween massage ses sions.
* For children aged 14 years or over, use only the Youth Program and only one session p er day.
●
If your leg or f oot comes out of the leg rest d uring the massage, do not tr y to force it back in.
→
Undue force may result in dama ge to the mechanism.
●
If your arm co mes out of the Upper-Arm Unit or For earm Unit during the mass age, do not try to force it bac k in.
→
Undue force may result in dama ge to the mechanism.
●
The heater i s mounted under the seat of the c hair. Persons who are not sensi tive to heat should be fully c areful if using the hea ter.
Unplug
the chair
●
If there is a p ower outage or the possibili ty of a power outage, stop the c hair immediately and set t he main POWER switch to OFF.
Unplug the chair from t he wall outlet.
→
Accident or injury may res ult if the chair is still in o perating mode when th e power resumes.
●
If there is a t hreat of lightning, stop th e chair immediately and s et the main POWER switch to OFF. Unplug the chair fr om the wall
outlet.
●
If the chai r does not start, or if the re is any type of malfun ction, to prevent acciden ts it is best to stop the chair i mmediately and
set the main POWER switch to OFF. Unplug the chai r from the wall outlet. Cont act the vendor for assis tance regarding rep airs or
maintenance.
→
Electric shock or f ire caused by a shor t circuit may result if t he chair is left plug ged in under such circu mstances.
Safety Precautions: After Use or When Not in Use
Caution
Required Action
●
Be sure to se t the main POWER switch to OFF after ever y use and to unplug the cha ir from the wall outlet.
→
Accident or injury may res ult if children or pet s play with the produc t.
●
After us ing the chair, be sure to return the r eclining seat back to it s upright position and lower t he leg rest to its lowest posi tion.
●
Wipe the pr oduct off afte r every use, and store it in a pl ace free of excess humidit y.
●
Do not place a ny object on the seat, rec lining seat back, or leg r est.
Unplug
the chair
●
Do not pull o n the power cord to unplug the pro duct from the wall out let; make sure to grasp the plu g firmly when unplugg ing.
→
May result in electri c shock or fire caus ed by short-circui ting.
●
When cleaning or cari ng for the product, ma ke sure to unplug the produc t from the wall outlet f irst. Do not plug or unpl ug the power
cord with wet hands.
●
If you will no t be using the product fo r some time, be sure to unplug it f rom the wall outlet.
→
Insulation degradatio n by dirt or moisture m ay occur and cause elec tric shock, or f ire caused by short- circuiting may resul t.
Others Precautions
Warning
Prohibited
●
Do not stan d on the chair. Do not sit on any part o f the chair other than the sea t.
→
Personal injury or dam age to the chair may result if t he chair tips over.
●
Do not stan d on the control box and/or place a ny object on it.
Do not
disassemble
●
Do not remo del the chair. Anyone other than an aut horized service per son must not repair or d isassemble. Contac t the vendor.
●
For safet y reasons, if the power cord i s damaged, contact the ven dor for replacement.
●
Do not remo del the chair.
→
May result in fire, elec tric shock, or inju ry.
Caution
Required Action
●
If you lend, se ll, or otherwise tran sfer the chair to another p arty, make sure to include th is Operating Manual.
Note
Before discardi ng the product or any of it s accessories, consult your m unicipal government abo ut the proper disposal m ethod.
Main Features
From your palms to the soles of your feet
Full-Body Massage Function
Ideal relaxation that is made possible by modern
technologies working together for the Full-Body
Massage Function.
The Shoulder Massage Unit and the Upper-Arm
and Forearm Units give a gentle massage from your
shoulders to your palms.
For massaging of your back, buttocks, and
calves, variable massage techniques and unique
programming deliver a sensation as close to human
hands as you can find. The length of the leg rest can
be adjusted by moving the Foot Unit up or down,
which enables the leg rest to give a gentle massage
to your feet and legs from any angle.
Optical sensors enable the
Automatic Shiatsu Point Locator
Function
This automatically locates Shiatsu points, which vary
from person to person, before starting a massage,
allowing for an effective massage that tailors itself
to your size and shape.
Easy-to-read massage guide
Remote Control Display Panel
The remote control features a clear, easy-to-read
display panel that enables you to monitor your
massage. The display guides you through each step
of your massage, displaying information about each
massage action.
Easy to adjust to the most comfortable position
Automatic Reclining Function
The seat back can be reclined to any angle between
approx. 120° and 165° from the floor. The angle of the
leg rest can be adjusted by approx. 90° according to
your preference.
With state-of-the-art technology
Various Course Functions
Healthcare programs and Well-Being programs that
allow you to select the optimal program according
to your purpose and Manual Selection mode that
accommodates your particular needs are provided.
Vibration Massage Function
Vibration mechanisms are located in the seat and
chair back. The soothing vibrations provide a
relaxing massage.
Drea mWave Func tion
The seat rocks approximately 1.6 inches either side
of center. The gentle rhythm of the DreamWave
promotes thorough relaxation.
Full-Body Stretch Function
The Full-Body Stretch Function is a combination of
curving your upper body backward with reclining
of the seat back and twisting with the air cushions
provided with the seat.
Back 3-D Mechanism
The intensity of massage can be adjusted with an
air-actuated 3-D massage mechanism.
Heater Function
The heater is mounted under the seat. It warms your
lower back and buttocks.
Youth Program Setting
The Youth Program provides a low-stimulation
massage for children aged 14 years or over. For this
program, the adjustable range of the roller shoulder
positions during an Automatic Shiatsu Point Locator
operation is extended to cover lower positions, to
fit the shoulder positions of young people.
Benefits
As a therapeutic massage device in the general households, the INADA SOGNO
DREAMWAVE provides the following benefits:
●
Relaxes muscles
●
Relives minor muscle aches and pains
5 6
COMPONENTS
& DESCRIPTION
COMPONENTS
& DESCRIPTION
COMPONENTS & DESCRIPTION
Chair
Reclining
Seat Back
Shoulder Massage Unit
Rollers
(Storage roller positions are inside
the upper part of the seat back.)
Upper-Arm Units
Seat
Calf Unit
Reclining Safety
Mechanism
Control Box
Cord Connector
Plug
Power Cord
Wheel
Power Connector
Main POWER
Switch
Foot Unit
Forearm Units
Leg Rest
Belt for the Shoulder
Massage Unit
A weight for adjusting the
position of the Shoulder
Massage Unit is housed
inside.
Back Pad
Remote
Control
Pocket for
the Remote
Control
Leg
Armrests
Child Safety Lock
7 8
COMPONENTS
& DESCRIPTION
COMPONENTS
& DESCRIPTION
COMPONENTS & DESCRIPTION
Remote Control Remote Control Display
Information, such as massage ac tion descriptions, status of progress, and the intensity and speed of the
massage in progress, is displayed with both characters and symbols.
Characters and symbols on the display move from right to left.
Example: While the Shiatsu Point Locator sensors are being activated, the display shows the following text:
“Locating Shiatsu Points...”
Remote Control Display
Remote Control/Inside the Panel
Warning
●
Do not spill water and/or other liquids on the remote control.
●
Do not handle the remote control with wet hands.
●
Do not sit on the remote control. Do not drop or step on the remote control. Do not pull the remote contro l cord forcibly.
●
Do not use pointed or hard objects to push the buttons or display on the re mote control.
→
May result in damage to the remote control.
Remote Control Display
Information, such as massage action descriptions, status
of progress, and the intensity and speed of the massage
in progress, is displayed with both characters and
symbols. (See next page.)
Preset Programs
For selecting a program with the corresponding course
name
ROLLER Buttons
During Preset Programs, roller shoulder positions can
be adjusted using [ ] and [ ] immediately after the
Shiatsu points are located.
In Manual Selection Mode, roller positions can be
adjusted using [ ] and [ ].
BACK 3-D Buttons
For adjusting the intensity of massage stimulation on
the back, use [＋] and [－].
STOP Button
Use this button to shut the chair off immediately in an
emergency or if there is a malfunction during operation
of the chair.
The rollers will stop immediately.
AIR LEVEL Button
For adjusting the intensity of air pressure in 3 settings
(high, medium, and low) during Preset Programs
VIBE OFF Button
For canceling vibration operation during Preset
Programs, use this button.
POWER Button
For turning the remote control power ON or OFF.
Pushing the POWER button while the chair is activated
causes the rollers to return to their storage positions
before the chair is shut off.
The button is lit in green while the power to the remote
control is on, in orange while the power is off, and in red
while the chair is stopped in an emergency.
LEG REST Buttons
Use [ ] and [ ] to adjust the angle of the leg rest.
RECLINE Buttons
Use [ ] and [ ] to adjust the angle of the reclining seat
back.
Speed Button
For adjusting the roller speed in three steps during
Kneading, Tapping 1, and Kneading & Tapping.
Basic Operation Buttons
Width Button
For adjusting the width of the rollers in three steps.
MUTE Button
For turning the speaker of the remote control ON or OFF.
Air Massage Buttons
You can select from among [Shoulder], [Arm], [Seat], and
[Foot] .
* The intensit y of air massage can be adjusted in three steps
(high, medium, and low).
Back Vibe Button
For back vibration operation.
* The intensit y of vibration can be adjusted in two steps (high
and low).
Heater Button
For turning the heater under the seat ON or OFF.
Rolling Button
You can select from between Full and Partial Rolling.
9 10
BEFORE USE
BEFORE USE
At least
26 inch.
At least
16 inch.
BEFORE USE
●
This product is shipped with the reclining seat back in its fully re clined position and with the armrests and leg rest removed.
Before use, be sure to attach the armrests and l eg rest (refer to the insertion sheet attached) then r aise the seat back to its
upright position.
●
Do not expose the chair to sudden bursts of heat. If the room wh ere the chair is to be used is cold, turn the heat up slowly. If
the chair is moved from a cold place into a heated room, wait one hour be fore using the chair.
→
Condensation could occur in the moving parts of the product, w hich may compromise performance.
Installation
Allow for at least 26 inch. clearance behind the chair and 16 inch. in front of the chair when installing, so as to
be able to recline the seat back fully without obstruction.
Caution
●
Do not install the chair in an area of high humidity, such as a bathroom or sauna.
●
Only install on a flat, level surface.
●
Do not use in areas of high debris or dust content. Do not use where ambient temperature is 104°F or over.
●
Do not install the chair where it can come into contact with direct heat, such as dire ct sunlight or a radiator.
●
To avoid damaging floor surfaces and to cut down on the noise of
the chair, it may be better to install the chair on a carpeted sur face or
to lay a piece of carpet under the chair. (Do not use electric bla nket.)
●
The product is very heavy, so please be careful when unl oading it so
as not to damage floor surfaces.
●
Install the chair at least 40 inch. away from TVs, radios, and/or other
audio or video equipment. Interfere nce from these devices can
cause problems.
●
The load to the floor per 0.16 in2 is approximately 5.5 lbs. with a
person weighing 220 lbs. sitting on the chair.
Main Power Connection
①
Plug the power
cord into the cord
connector located at
the back of the chair
first. Then plug the
other end into the
wall outlet.
②
Set the main POWER
switch located at the
back of the chair to
ON.
A text message should
appear on the remote
control display screen.
*
If the main POWER switch is turned on while the rollers are s topped in the middle of the movement, they will automatically return to
their storage position (upper part of the recli ning seat) then stop.
The seat will also move for adjustment of the initial p osition then stop.
Warning
●
Do not use with any type of transformer device.
→
May result in damage to the product or electric shock.
Caution
●
Before plugging the power cord into the wall outlet, make sure that the main POWER switch is set to OFF.
●
Make sure that the plugs on the power cord are inserted fully into the cord connector and the wa ll outlet.
●
Before using the chair for the first time, turn on all the switches in orde r as indicated in this manual to check
that the chair is operating properly.
Checking the Seat Cover
Check for holes or tears in the back pad and other parts.
Check also that the zippers located at both sides of the
back pad are securely zipped.
Back Pad
Lift the Shoulder Massage Unit
up to check for holes or tears in
the cover of the back pad.
Zipper
Shoulder
Massage Unit
Check that the zipper
is securely zipped.
Warning
●
Before each use, check for holes or tears in the cover of the back pad. Also, check the othe r parts for tearing.
Stop using the chair immediately if you find even the smallest tear. Unplug the chair and contac t the vendor
for assistance.
How To Move
First, raise the reclining seat back and set the main POWER switch to OFF. Then
unplug the power cord from the outlet. Grip the lower parts of the both armrests,
as illustrated, lift the chair, and move.
Caution
●
Do not move the product while someone is in it.
●
During moving, be fully careful not to pinch your feet.
How to Use the Child Safety Lock
Insert the Child Safety Lock key into the keyhole located at the
back of the chair then turn the key counterclockwise 90° to lock
the chair.
With the Child Safety Lock engaged, “Child Safety Lock ON” is
displayed on the remote control display.
Even while the Child Safety Lock is on, you can perform the
following operations: Raising the reclining seat back, lowering
the leg rest, and emergency stop.
To unlock, turn the key clockwise 90°.
DisabledEnabled
Turn counterclockwise 90°.
Turn clockwise 90°.
11 12
POSITION
ADJUSTMENT
POSITION
ADJUSTMENT
RECLINE
LEG REST
POSITION ADJUSTMENT
How to Sit
When the chair is off, the rollers are normally drawn back into the left and right sides of the upper part of the
seat back (Storage Position). For safety reasons, first check the positions of the rollers. If they are in any position
other than storage positions, set the main POWER switch to ON before sitting down to allow the rollers to
return to their storage position. When you finish checking, sit down slowly in the center of the seat.
Caution
●
Do not sit down on the chair with the leg rest raised.
→
Any sudden heavyweight on the leg rest coul d cause damage to the mechanism. Or, accident or injury
may result if the chair tips over.
●
Before using, raise the reclining seat back to its fully upright position. T hen recline the seat back slowly to
the most comfortable position, rem embering to start off with a lighter massage.
How to Use the Reclining Seat Back
■
To raise the reclining seat back:
Press and hold the RECLINE [ ] button on the remote control. Release the b utton when the seat back
reaches your desired position.
If the button is kept pressed, the seat back will b e raised to its fully upright position and stop.
■
To lower the reclining seat back:
Press and hold the RECLINE [ ] button on the r emote control. Release the button when the seat back
reaches your desired position.
If the button is kept pressed, the seat back will b e reclined to its lowest position and stop.
●
The leg rest is raised in conjunction with the movement of the reclining seat ba ck. As soon as reclining of the seat back stops, the
leg rest also stops.
●
If the main POWER switch at the back of the chair is set to ON, the reclining angle of the seat back can b e adjusted.
Warning
●
Make sure no one, especially children or pets, is in the way when lowering the reclining se at back.
Be careful not to stand or place any object b ehind the seat.
How to Use the Leg Rest
■
To raise the leg rest:
Press and hold the LEG REST [ ] button on the remote contro l.
Release when you reach the desired leg rest posi tion. The leg rest is stopped.
■
To lower the leg rest:
Press and hold the LEG REST [ ] button on the remote control.
Release when you reach the desired leg rest posi tion. The leg rest is stopped.
●
If the main POWER switch at the back of the chair is set to ON, the angle of the leg rest can be a djusted.
Warning
●
Make sure no one, especially children or pets, is in the way when lowering the leg res t.
Be careful that people and/or objects a re not caught under the leg rest.
●
Do not release hands suddenly while lifting the leg rest by hand .
Caution
●
Do not place anything other than legs and feet on the leg rest.
Foot Slide Adjustment Function
■
How to Move the Foot Unit Downward
To slide the Foot Unit of the leg rest to move it downward, push it down with your
feet. The Foot Unit will slide and be locked in that lower p osition.
■
How to Move the Foot Unit Upward
Press the RECLINE or LEG REST button to unlock the Foot Unit. W hile the button is
held pressed, the Foot Unit moves upward. Choose a comfor table position of the
Foot Unit by moving it upward or downward. As soon as the but ton is released, the
Foot Unit is locked again.
RECLINE
LEG REST
●
If a certain force is applied to the Foot Unit (for example, moving it upward forcibly), the lock of the Foot Un it will be released
with a rasping sound, to protect the Foot Unit from b eing damaged.
Warning
●
Be careful not to get hands, feet, or objec ts caught between the leg rest units or be tween the leg rest and the
chair during a foot slide operation.
→
Accident, personal injury, or damage to the chair may result if hands, feet, or object s are caught.
How to Use the Shoulder Massage Unit
Place the Shoulder Massage Unit in a proper position.
If it is not placed properly, the Automatic Shiatsu Point Locator may not function properly.
Position both ends of the Shoulder
Massage Unit on your shoulders.
Proper Position of
the Shoulder Massage Unit
To raise the unit:
Push up the headrest of the
Shoulder Massage Unit.
To pull down the unit:
Pull down the lower parts of the
Shoulder Massage Unit.
■
How to Use the Chair Without the Shoulder Massage Unit
You can have your shoulders massaged by the rollers and not by the Shoulder Mass age Unit, by securing the Shoulder Massage
Unit at the upper part of the seat back.
①
Flip the side of the Shoulder
Massage Unit over, as
illustrated. The lock belts for
the Shoulder Massage Unit are
initially positioned at the rear
of the Shoulder Massage Unit.
* The lock b elts are located at
the both sides of the unit.
②
Pull out the belts on both
sides. Move the Shoulder
Massage Unit upward to
the upper part of the seat
back.
③
Fasten the buttons located at the rear
of the both sides of the back pad to the
holes of the belts.
④
Sit on the chair,
as illustrated, and
start a massage.
POSITION
ADJUSTMENT
13 14
AFTER USE
POSITION ADJUSTMENT
How to Use the Upper-Arm/Forearm Units
Place your arms in the Upper-Arm and Forearm Units,
as illustrated.
Be careful not to place your elbows where the air
cushions are.
* Be careful not to place your
elbows where the air cushions are.
The spring mechanism of the Upper-Arm and Forearm
Units enable them to stretch out by 4° at maximum so
that they can fit the body type of the user.
How to Use the Heater
Press the Heater button behind the panel of the remote control to turn the
heater on.
Press the button again to turn off the heater.
●
The heater turns itself off automatically about 2 hours af ter it is turned on.
●
Without the remote control power on, it is possible to turn the heater on or off if th e main
POWER switch at the rear of the chair is set to ON.
●
If the Child Safety Lock is locked (operation disabled) during ope ration, the heater will
turn itself off.
Button Indication
Speaker on the Remote Control
The sound from the speaker can be muted or reactivated with the MUTE
button behind the panel of the remote control.
While the sound is muted, the symbol shown on the right is displayed on
the display of the remote control.
Button Indication
How to Use the Shiatsu Pads for Shoulders
The Shiatsu Pads for Shoulders (light) are placed inside the Shoulder Massage Unit.
If you feel that the massage given by the Shoulder Massage Unit is too light, replace it with the Shiatsu pads
(strong).
If you feel that the massage is too strong, remove the Shiatsu pads.
*
The Shiatsu Pads for Shoulders
(strong) L and R are symmetrical
opposites. Use Pad L for the left
shoulder and Pad R for the right
shoulder.
Shiatsu Pad for
Shoulders (strong) R
Shiatsu Pad for
Shoulders (strong) L
Shiatsu Pad for
Shoulders (light)
Disengage the Velcro at the rear of the cover of the shoulder
massage section, turn the cover over, then attach the Shiatsu
pads at any place where the Velcro is provided, according to
your preference.
* For easy replacem ent of the Shiatsu pads, raise and place the Shoulder
Massage Unit at the upper part of the seat ba ck.
Velcro
Velcro
How to Use the Buffer Pads
There is a buffer pad (thin) located at the rear of the back pad that helps absorb some of the roller
stimulation.
Remove the buffer pad if you feel that the massage is too light. Replace with a thicker accessory buffer pad if
too strong.
Zipper
Velcro
Back Pad
Back Pad
Buffer Pad
Back Pad
①
Unzip the zipper located at one
side of the back pad.
②
Disengage the Velcro located at
the rear of the back pad.
③
Replace the buffer pad.
Caution
●
Before use, check that the zippers located at both sides of the back pa d are securely zipped.
AFTER USE
Caution
●
Be sure to set the main POWER switch to OFF after every use and to unplug the chair from the wall ou tlet.
→
Accident or injury may result if children or pets play with the product.
●
After using the chair, be sure to return the reclining seat back to the upright position and lower the leg rest
to its lowest position.
●
Wipe the product off after every use, an d store it in a place free of excess humidity.
●
Do not pull on the power cord to unplug the product from the wall outlet; make sure to grasp th e plug
firmly when unplugging.
●
If you will not be using the product for some time, be sure to unplug it from the wa ll outlet.
15 16
MASSAGE PROGRAMS
& SELECTION
MASSAGE PROGRAMS
& SELECTION
MASSAGE PROGRAMS & SELECTION
1 Full Body
For a comprehensive full-body Healthcare massage.
This program is recommended for persons who feel fatigue
or lack of energy.
2 Full Body Air
For a comprehensive full-body massage focused on air
massage.
This program is recommended for persons who prefer
softer massage.
3 Yo u th
A program for young people.
This program is recommended for persons who prefer
softer massage or for children aged 14 years or over.
4 Quick
This program provides a quick massage to refresh the
entire body.
5 Morning
For morning massage.
This program is recommended for persons who have a bad
morning or who have not recovered from their fatigue.
6 Night
For night massage.
It is recommended to use this before going to bed.
7 Stretch
For stretching operations.
This course is focused on curving and twisting motions.
8 D reamWave
For a DreamWave massage.
This program is recommended for persons who need
relaxation.
●
The duration of each course varies depending on height, body
type, reclining angle, and other fac tors related to the user.
Massage
Courses
PRESET
PROGRAMS
The Preset Programs provide
massages to meet your desired
purpose and application according
to the preset menus.
MANUAL
SELECTION
MODE
You can combine your favorite
massage types. You can also adjust
the speed, intensity, and roller
positions.
HEALTHCARE
PROGRAMS
WELL-BEING
PROGRAMS
For relaxation of muscles
For refreshing or relaxing
17 18
PRESET
PROGRAMS
PRESET
PROGRAMS
PRESET PROGRAMS
Preset Programs
●
Eight automatic programs provide a variety of different massages to relieve fatigue.
●
With the Preset Program buttons, you can choose your favorite program, which will provide a carefully crafted
massage suited to your needs.
Various Adjustments
Changing Courses
Before the course in progress finishes, you c an change it to another course. After a total duration of 30 minutes, the course in
progress stops even if not completed.
*
It may take some time to change courses because the air bags fo r the BACK 3-D function must be deflated before changing t he course.
Switching from One Preset Program in Progress to Another
When one Preset Program button is pressed w hile another Preset Program is in progress, the rollers return to their storag e
positions, then the selected prog ram starts from Automatic Shiatsu Point Locator operation.
Switching from a Preset Program to Manual Selection Mode
When one of the buttons for Manual Sele ction Mode located behind the panel of the remote control is p ressed while a Preset
Program is in progress, the Preset Program immediately stops , and the selected operation starts w ith the Automatic Shiatsu
Point Locator operation. To select an air massage or back vibratio n operation, press the POWER button to stop the preset
program in progress before the selec tion.
Stopping in the Middle of a Massage
To stop mid-massage, press the POWER button. The rollers w ill return to their storage positions and stop.
In an emergency or if there is some malfun ction during operation of the chair, press the STOP button. The roller s will stop
immediately. After confirming safety, press the POWER but ton. The rollers will return to their storage positions and stop.
Caution
●
If you feel the massage is too strong, reduce the stimulation according to this Operating M anual. If this
solution does not work, stop using and contac t the vendor.
→
May result in injury if you continue use with high stimulation under such circumst ances.
●
Do not place hands or feet into the roller tracks, into the space betwe en the seat back and the seat or into
the moving parts. Do not sit wearing hard obje cts, such as hair accessories, necklace, watch, bracelet, or ring.
●
If your leg or foot comes out of the leg rest during the massage, do not tr y to force it back in.
■
BACK 3-D Buttons
The intensity of back massage can be continuously adjus ted with [＋] and [－].
■
AIR LEVEL Button
The intensity of air massage is initially set to Medium.
Each time the button is pressed, the intensit y changes in the order of High, air
massage canceled, Low, then Medium.
(The intensity of air massage for the Youth Program is initially set to Low.)
* A ir massage cannot be canceled for programs that in clude stretch motions
or during Full-Body Air Program. T he intensity is changed in the order of
High, Low, and Medium.
* I f the program is changed, the intensity of air mass age is reset to its initial
setting (MED).
■
VIBE OFF Button
The vibration function included in a p rogram can be canceled with the
VIBE OFF button, according to your preference.
To reactivate the vibration function, press the VIBE OFF but ton again.
Caution
●
Keep massage sessions to no more than 15 minutes in length. Area Specific Massage of any particular a rea
on the body to no more than 5 minutes.
→
Continual use for extended periods of time can result in over-stimulation, which could caus e the opposite
of the desired effect, or even injur y.
Set 30 minutes in total for reference per day and keep appropriate inter vals between each massage
session.
* For children aged 14 years or over, use only the Youth Program and only one session per day.
❶
Press the POWER button.
If no selection is made within 5 minutes,
the power is automatically shut off.
❷
Press the desired button.
The selected program will be indicated
in the display.
* The Automatic Shiatsu Point Locator starts
locating Shiatsu points.
The Automatic Shiatsu Point Locator is not
available during Full-Body Air Program and
DreamWave Program.
Note For accurate Shiatsu Point location ,
always sit as far back as possible and
place your head on the Shoulder
Massage Unit.
❸
The ROLLER positions can
be adjusted.
With the ROLLER buttons, the ver tical
position of the rollers can be adjusted.
If no adjustment is required, do not use
these buttons.
❹
The program starts.
The progress of the program is indicated
on the display of the remote control with
the program name.
❺
Program completed.
When the massage program finishes, the
rollers return to their storage positions
(upper part of the seat back).
Then the power to the remote control
is shut off. However, reclining of the
seat back, angle adjustment of the leg
rest, and ON/OFF of the heater are still
enabled.
■
Air Massage Buttons
The intensity of air massage can be adjusted by area.
Each time the button located behind the p anel of the remote control is pressed, the
intensity changes in the order of High, air massage cance led, Low, then Medium.
* A ir massage cannot be canceled for programs that in clude stretch motions
or during Full-Body Air Program. T he intensity is changed in the order of
High, Low, and Medium.
* I f the program is changed, the intensity of air mass age is reset to its initial
setting (MED).
■
Back Vibe Button
The intensity of a back vibration operation c an be adjusted with the Back Vibe
button located behind the panel of th e remote control. The intensity of back
vibration is initially set to High.
(The intensity of the back vibration op eration for the Young Program is initially
set to Low.)
Each time the button is pressed, the intensit y changes in the order of vibration
canceled, Low, and High.
19 20
MANUAL SELECTION
MODE
MANUAL SELECTION
MODE
MANUAL SELECTION MODE
How to Operate Manual Selection Mode
You can combine massaging actions of your choice from among menus ① to ④.
●
A circle in the adjustment column means that the particular adjustment can be made in the course of that
massage action.
●
Width adjustment is not available if an action for which width adjustment is not available is combined
with rolling or back vibration.
●
In the basic and rolling operations, Automatic Shiatsu Point Locator is performed in the same manner as in
the Preset Program.
①
Basic Operations
• Automatic Shiatsu Point Locator is performed in the same manner as in the Preset Program.
• Once Automatic Shiatsu Point Locator is performed for a basic operation, it will not be performed again
if another basic operation is selected.
Operation
Button
Action
Indication
Forward/
Reverse
Speed Widt h
Up/
Down
Intensity
Kneading
This performs kneading type of massage.
Each time the button is presse d, forward direction,
reverse direction, or s top can be selected. (See
page 21.)
○
○
3 steps
—
○ ○
Human
Hands
This performs complex massage
mimicking the touch of human hands.
Each time the button is presse d, forward direction,
reverse direction, or s top can be selected. (See
page 21.)
○
— —
○ ○
Double
Kneading
Kneading in the forward and reverse
directions at various speeds will be
automatically repeated.
— — —
○ ○
Tapping
This performs tapping type of
massage.
Each time the button is presse d,
Tapping 1, Tapping 2, or stop can be
selected.
Tapping 1
—
○
3 steps
○ ○ ○
Tapping 2
— —
○ ○ ○
Kneading
& Tapping
Kneading and Tapping are
simultaneously performed.
Each time the button is presse d, forward direction,
reverse direction, or s top can be selected. (See
page 21.)
○
○
3 steps
—
○ ○
Shiatsu
This performs rhythmical
Shiatsu massage.
Each time the button is presse d,
Shiatsu 1, Shiatsu 2, or stop
can be selected.
Shiatsu 1
— —
○ ○ ○
Shiatsu 2
— — —
○ ○
②
Air Massage
Each time the button is pressed, Low, Medium, High, or OFF can be selected.
Operation Button Indication Action
Intensity
Shoulders
Air massage to shoulders
(The symbol on the l eft means that the air level to the
shoulders is High.)
○
Arms
Air massage to arms
(The symbol on the l eft means that the air level to the
arms is Medium.)
○
Leg
Air massage to legs
(The symbol on the l eft means that the air level to the
legs is Low.)
○
Seat
Air massage to buttocks
(The symbol on the l eft means that the air level to the
buttocks is High.)
○
④
Vibration
This controls the back vibration massage.
(On or Off of vibration operation is automatically repeated at
predetermined intervals.)
Each time the button is pressed, Low, High, or OFF can be
selected.
Operation But ton Indication Width Up/Down Intensity
Back
Vibration
○ ○ ○
Action
For a back vibration operation
(The above symbol me ans that the intensity of vibration
is High.)
③
Rolling
Automatic Shiatsu Point Locator is performed in the same manner as in the Preset Program.
Operation
Button
Action
Indication
Width
Up/
Down
Rolling
This performs stretching of the full
or partial spine with only up and
down movements of the rollers.
Each time the button is presse d, Full
Rolling, Partial Rolling, o r stop can be
selected.
Full Rolling
○ ○
*
Partial
Rolling
* During Par tial Rolling, the center position of the range of Partial Rolling can be adjus ted. During Full Rolling,
upward or downward movement is reversed.
21 22
MANUAL SELECTION
MODE
MANUAL SELECTION
MODE
MANUAL SELECTION MODE
Various Adjustments How to Operate Manual Selection Mode
■
Change in Forward/Reverse Directions
Operation
Indication
Action
Forward
During Kneading, Human
Hands, and Kneading &
Tapping, each time the button
is pressed, forward direction,
reverse direction, or stop can
be selected.
Reverse
■
BACK 3-D Buttons
Operation
Button
Action
Intensity
The intensity of back massage can
be continuously adjusted with [＋]
and [－].
■
ROLLER Buttons
Operation
Button
Action
Up/Down
During Kneading, Human Hands,
Double Kneading, Kneading &
Tapping, Shiatsu 1/2, Tapping
1/2, and Back Vibration, the roller
positions can be adjusted with [ ]
and [ ].
* During Par tial Rolling, the center position of the range of
Partial Rolling can be adjusted.
If
[ ]
or [
] is pressed during Full Rolling, upward or
downward movement is reversed.
■
Speed Buttons
Operation
Button
Indication
Action
Speed
During Kneading, Kneading
& Tapping, or Tapping 1,
the speed of action can be
adjusted in 3 steps.
Speed can be adjusted
during operation. The
symbol on the left means
that the speed is set to Low.
■
Width Button
During Shiatsu 1, Tapping 1/2, Full Rolling,
Partial Rolling, and Back Vibration, the width
of the rollers can be adjusted in 3 steps
(Narrow, Medium, and Wide).
The width can be adjusted during operation.
* Width adjustm ent is not available if an action
for which width adjustment is not available
(Kneading, Human Hands, Kneading & Tapping,
or Shiatsu 2) is combined with rolling or back
vibration.
Operation
Button
Indication
WidthNM
W
Changing Courses
Switching from Manual Selection Mode to a Preset Program
When one of the Preset Program buttons is presse d during Manual Selection Mode, the rollers return to the ir storage positions,
then the selected Preset Program sta rts from Automatic Shiatsu Point Locator operation. After a total duratio n of 30 minutes,
the course in progress stops even if not completed.
* It may take some time to change courses because the air bags for the BACK 3-D function must be de flated before changing
the course.
Stopping in the Middle of a Massage
To stop mid-massage, press the POWER button. The rollers w ill return to their storage positions then stop.
In an emergency, or if there is any sudden malfunction , push the STOP button to make the chair stop immediately.
After confirming safety, press the POWER but ton. The rollers will return to their storage positions and stop.
Caution
●
If you feel the massage is too strong, reduce the stimulation according to this Operating M anual. If this
solution does not work, stop using and contac t the vendor.
→
May result in injury if you continue use with high stimulation under such circumstances.
●
Do not place hands or feet into the roller tracks , into the space between the seat back and the seat or into
the moving parts. Do not sit wearing hard obje cts, such as hair accessories, necklace, watch, bracelet, or ring.
●
If your leg or foot comes out of the leg rest during the massage, do not tr y to force it back in.
❶
Press the POWER button.
When the panel of the remote control is opened, the
menus of Manual Selection Mode become available.
If no selection is made within 5 minutes, the power is
automatically shut off.
❷
Press the desired button.
* If Kneadin g, Human Hands, Double Kneading, Kneading
& Tapping, Tapping 1/2, Shiatsu 1/2, Full Rolling, or Partial
Rolling is selected, the Automatic Shiatsu Point Locator
starts locating Shiatsu points .
❸
Massage action starts.
The progress of the course is indicated on the display
of the remote control with the course name.
❹
After 15 minutes, the massage
operation finishes.
The rollers return to their storage positions (upper
part of seat back).
Then the power to the remote control is shut off.
However, reclining of the seat back, angle adjustment
of the leg rest, and
ON/OFF of the heater are still
enabled.
23 24
TROUBLESHOOTING
TROUBLESHOOTING
TROUBLESHOOTING
If there is still a problem after trying the solutions given in this troubleshooting guide, stop using the product
immediately so as to prevent accident or injury and unplug the product from the wall outlet. For technical
service, please refer to the last page of this booklet.
Problem
Noise during operation:
●
During Tapping and Kneading & Tapping
●
Sound of the air pump
●
Sound of rollers rubbing against the seat cover, or squeaky rubbing sound of the seat cover
during DreamWave mode
●
Clatter during DreamWave operation
●
Vibrating mechanism noise
●
Sound of the reclining seat back mechanism
●
Sound of the air massage cushions
Cause &
Solution
These noises are a normal part of the product’s operation and do not affect its performance in
any way.
Problem
Remote control buttons do not seem to be activating normally.
Cause &
Solution
Check for the following possible problems:
①
Check if the power cord is fully plugged into the wall outlet.
②
Check if the power cord is fully plugged into the power connector located at the rear of the
chair.
③
Check if the main POWER switch at the rear of the chair is set to ON.
④
Check to be sure that the Child Safety Lock for disabling use of the chair is not locked.
Problem
The message “Restart the main POWER switch.” appears on the remote
control display.
Cause &
Solution
Set the main POWER switch located at the rear of the chair to OFF then back ON after about 5
seconds.
①
If the chair returns to normal, no further action is needed.
②
If the same message is displayed again, stop using the chair and unplug it from the wall
outlet. Contact the vendor for assistance.
Problem
The Automatic Shiatsu Point Locator Function is not working properly.
(The height of rollers does not fit the shoulders.)
Cause &
Solution
Sit further back in the chair so that your head rests firmly on the Shoulder Massage Unit. The
roller shoulder positions can be adjusted using the ROLLER buttons immediately after the Shiatsu
points are located.
(During air massage and vibration operations in Manual Selection mode, the Automatic Shiatsu
Point Locator Function is not available.)
Problem
Massage action stops in the middle of the program.
Cause &
Solution
Set the main POWER switch located at the rear of the chair to OFF then back ON after about 5
seconds.
①
If the chair returns to normal, no further action is needed.
②
If the chair does not return to normal, stop using the chair and unplug it from the wall outlet.
Contact the vendor for assistance.
Problem
The rollers stop during the massage.
Cause &
Solution
Sometimes when the speed is slow and there is too much pressure to the rollers, they may stop
moving temporarily.
This is not breakage. Just slightly lift your body.
Problem
The rollers moved up to the top and then stopped.
Cause &
Solution
The auto timer will cause the rollers to move up to the top of the chair when the massage time is
finished, so as not to interfere with your movements when getting out of the chair. To continue
massaging, press the POWER button on the remote control again.
Problem
The right and left rollers are out of alignment.
Cause &
Solution
The rollers are designed to provide for the alternating tapping
function, so in the stopped position they are sometimes out
of line—
This is part of their design, and there is nothing wrong with
the product.
Approx.
0.6 inch.
Approx.
0.6 inch.
Anyone other than an authorized serviceperson must not repair or disassemble.
TROUBLESHOOTING
FAQ
25 26
Problem
Reclining of the seat back cannot be performed.
Cause &
Solution
Check to be sure there are no objects between the seat back and control box.
The reclining safety mechanism may be activated.
Problem
If I tr y to recline the seat back or adjust the angle of the leg rest during air
massage, the chair stops.
Cause &
Solution
For safety purposes, the air pressure massage is designed to stop if the reclining seat back or the
leg rest is activated. This is not breakage.
Problem
Air massage stops if the [+] button of BACK 3-D is pressed.
Cause &
Solution
This is part of their design, and there is nothing wrong with the product.
TROUBLESHOOTING FAQ
How do I make the massage deeper?
During Preset Programs, adjust the intensity of massage with the BACK 3-D, AIR LEVEL, Back Vibe
button (behind the panel), or each operation button for air massage (behind the panel) on the
remote control. In Manual Selection mode, adjust the intensity of massage with the BACK 3-D,
Back Vibe button (behind the panel), or each operation button for air massage (behind the panel)
on the remote control.
If this solution does not work, lower the reclining seat back and sink deeply into the chair to put
more weight on the reclining seat back.
You can also increase the intensity by removing the buffer pad located at the rear of the back
pad.
How do I make the massage lighter?
During Preset Programs, adjust the intensity of massage with the BACK 3-D, AIR LEVEL, Back Vibe
button (behind the panel), or each operation button for air massage (behind the panel) on the
remote control. In Manual Selection mode, adjust the intensity of massage with the BACK 3-D,
Back Vibe button (behind the panel), or each operation button for air massage (behind the panel)
on the remote control.
If this solution does not work, replace the buffer pad at the rear of the back pad with the supplied
buffer pad (thicker).
You can decrease the intensity of massage by raising the seat back.
I spilled water on the product. What should I do?
Immediately set the main POWER switch located at the rear of the chair to OFF, then unplug the
chair from the wall outlet. Contact the vendor for assistance.
CARE AND STORAGE
27 28
CUSTOMER SERVICE AND WARRANTY
1. Warranty
Please read the contents carefully and keep it in a safe place. Please complete and mail in the warranty card
that was include with your chair.
If the chair is to be used outside the home (in a commercial setting, for example), fees will be charged for
repairs.
2. Repairs & Service
Before calling for repairs or service, use the Troubleshooting guide on pages 23-25 to see if the problem can
be solved easily.
If the problem persists, contact the vendor for assistance. Have the following information ready.
1) Your name, address, and phone number
2) Product name and model number (see page 30)
3) Serial No. (see the Serial No. label on the control box of the chair)
4) Date of purchase
5) Trouble status
6) Proof of purchase
If the warranty is valid:
A service charge may apply, subject to the nature of the trouble and /or repair according to the terms of the warranty. See the
warranty for full details.
If the warranty has expired:
See the back of this booklet and contac t our technical service department.
If the product can be repaired, we will give you an es timate of the cost to repair the product.
Replacement parts stock:
We will stock service parts (except fabric) of this produ ct for at least six years after terminating the producti on of this model.
Service parts refer to those n ecessary for maintaining the intended perform ance of the product.
For more information on service:
Please see the back page of this booklet .
CUSTOMER SERVICE AND
WARRANTY
CARE AND STORAGE
Storage
●
After wiping off any dust or dirt, store the product in a place that is relatively dry.
●
If you are not going to use the product for some time, put a cover on it that will protect it from dust and
dirt.
●
Pets can sometimes chew on power cords, so try to keep pets away from the product even when it is
being stored.
Caution
●
Do not install the product where it can come into contact with direc t heat, such as direct sunlight or a
radiator.
Care and Maintenance
Caution
●
When cleaning or caring for the product, make sure to unplug the produc t from the wall outlet first. Do not
plug or unplug the power cord with wet hands.
Caring for the Back Pad and Covers
Soak a piece of soft cloth in lukewarm water in which a small amount of mild detergent has been added. Then
thoroughly wring it out before cleaning off any spots or grime.
Caution
●
The fabric color can change if the product is in contact with v inyl covers or some wall coverings for a
prolonged period of time.
Caring for the Remote Control
Wipe dirt off the remote control with a dry cloth.
●
Never use a moistened or wet cloth. → May result in mechanical failure.
Caring for Other Plastic Parts
Soak a piece of soft cloth in lukewarm water in which a small amount of mild detergent has been added,
thoroughly wring it out, and clean off any spots or grime. Then wipe with a dry cloth so that no detergent
residue remains.
●
Do not use alcohol based or other household cleaning products or abrasives because they can scratch or
crack the finish and/or cause color to fade
.
29
REGULAR MAINTENANCE FOR SAFETY
30
REGULAR MAINTENANCE
FOR SAFETY
SPECIFICATIONS
Regular Maintenance Will Preserve the Life of Your Chair
Have you experienced any of these problems?
●
The chair does not start with the main POWER switch set to ON.
●
The power cord has been cracked or scratched.
●
The power cord or plug becomes abnormally hot.
●
The chair produces a burning smell, abnormal sound or vibration.
●
The auto timer function does not work in some cases.
●
Other failures.
To Use Safely
Fabric of the chair (roller fabric) is consumable, and its service life is 3 years (conditions of use: two 15-minute
sessions a day, every day).
For safe use, periodic inspection by us is recommended before the end of service life.
* Durable years vary depending on conditions of use.
* After about five years of use, a professional inspection is recommended even if there are no symptoms or
problems.
For inspection fees, call our technical support number.
If you find anything listed above, stop using and unplug the power
cord from the outlet to prevent failure or accident. Contact us for
maintenance.
SPECIFICATIONS
Name & Model Number
INADA SOGNO
DREAMWAVE HCP-10001A
Power Supply
AC 120 V
Power Consumption
170 W (Power consumption of the heater only: 5 W)
Power Frequency
60 Hz
Rated Time
30 minutes
Upper Body
Kneading Speed
3 levels, from minimum approx. 10 times/minute to maximum approx. 32
times/minute
Tapping Speed
3 levels, from minimum approx. 180 times/minute to maximum approx.
480 times/minute
Roller Width
3 levels
Narrow, Medium, and Wide
Up/Down Speed
One full cycle (top to bottom to top again) in approx. 30 seconds (approx.
1.64 inch./sec)
Back Stroke Range
Approx. 28 inch. (in partial rolling massage: approx. 6 inch.)
DreamWave Operation
Speed
Minimum approx. 12 times/minute, maximum approx. 25 times/minute
Preset Programs
Healthcare Programs: 4 types, Well-Being Programs: 4 types
Manual Selection Mode
15 types (Automatic Shiatsu Point Locator Function included in some
prog rams)
Vibration Massage
Function
Back: 2 levels (Min: Approx. 1650 times/minute, Max: Approx. 2350
times/minute)
Seat: 1 step (Approx. 4500 times/minute)
Air Pressure
60 Hz: Approx. 38 kPa
Auto Timer
Approx. 15 minutes (Preset Programs vary in duration.)
Heater
Outer cover temperature: 102°F or less (at the ambient temperature of
77°F), Timer: Approx. 2 hours
Leg Rest Adjustment
Range
Approx. 10 inch.
Reclining Angle
Approx. 120°-165° from floor level continuous motion (Automatic reclining)
Dimensions
Approx. 37 (38) × 55 (83) × 48 (30) inch. (W/D/H)
The figure in ( ) for the width represents th e dimension when the armrests are fully extended.
The figures in ( ) for the depth and height repres ent dimensions when the seat back is fully
reclined and with the leg rest flat.
Weight
Approx. 253 lbs. (Chair: Approx. 165 lbs., Arm rests: Approx. 48 lbs. [one
unit 24 lbs. × 2], Leg rest: Approx. 40 lbs.)
Outer Covering
Synthetic leather (with antibacterial/dirt resistant finish)
Accessories
Power Cord, T-shaped Wrench, Buffer Pad (thick), Buffer Pad (thin), Child
Safety Lock Keys (2), Shiatsu Pads for Shoulders (light) (1 each left and
right), Shiatsu Pads for Shoulders (strong) (1 each left and right)
77693250 0
Manufactured by FAMILY CO., LTD.
Made in JAPAN
Technical Assistance
For technical assistance in the USA and Canada, you can reach us by calling our toll free number: 888.769.0555.
The direct dial number is 303.317.4356.
We welcome comments and feedback about your buying experience and your experience in your INADA chair.
We invite you to email us at info@inadausa.com.
We hope you enjoy your new, world-class massage experience!
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