Impulse PCLS-DIAGAW10 User Manual
DiagAnywhere Remote Maintenance Software
Features
Remote Monitor Function
Remote Control Function
Remote Screen Snapshot
Remote Screen Recording
File Transfer Function
Windows-based Authentication
Favorite Devices Grouping Function
Introduction
The “DiagAnywhere”, an abbreviation of “Diagnose Anywhere”, is remote maintenance
software for remotely monitoring and controlling Advantech TPC, UNO and ADAM devices
with Windows-based operating systems. Currently, the DiagAnywhere includes the utility
on client side and the server on the target devices. The supported platforms include
Windows XP, Windows XP Embedded, Windows CE.NET 4.2, and Windows CE 5.0. This
useful software can help users to achieve major remote maintenance tasks including remote
monitoring and control, remote screen snapshot and recording, file upload and download.
Windows-based authentication is also supported for security concern.
Remote Monitoring and Control
DiagAnywhere can monitor up to 16 target devices simultaneously. The total refresh rate
of the screens can be optimized manually. The other supported functions including remote
control function can be operated under only one target device is selected.
Remote Screen Snapshot and Recording
The remote screen snapshot function and remote screen recording function can be
utilized for recording the important screen snapshots so the major symptoms of the target
device can be analyzed efficiently. These functions are very helpful to the communication
between field operators and technical support engineers when they need to investigate
the problem remotely.
Controlling Target Devices
Remote Screen Recording
Device Grouping
Remote Screen Snapshot
File Transfer
File Upload and Download
Remote maintenance always needs the functions of uploading files to and downloading
files from target devices. DiagAnywhere adopts popular user interfaces of FTP client so
users can operate the upload and download function easily.
Windows Based Authentication
DiagAnywhere adopts Windows-based authentication which comes with Windows
operating system. Only the account of administrator can logon to the target devices. For
security consideration, the server can accept only one connection from the client utility
at a time and other connection will be rejected if there is a connection alive.
Favorite Devices Grouping Function
The selected target devices can be grouped under favorite groups. This function can help
users to organize the device groups and save the maintenance time.
Monitoring 16 Target Devices
Windows-based Authentication
System Requirements
CPU Intel Pentium processor 200 MHz or higher
RAM 128 MB memory (Minimum)
Disk Space 5 MB (Minimum)
Display VGA resolution or higher
OS Microsoft Windows 98, SE, Windows 4.0 (SP6 above),
Win32 platform Microsoft .NET Framework installed 1.1 or Higher
WinCE platform Microsoft .NET Compact Framework installed
Product Supported ADAM with Windows OS, UNO, TPC, APAX, AMAX
Windows 2000/XP
Ordering Information
PCLS-DIAGAW10 Remote Maintenance Software
Automation Software
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