IMOU Video Doorbell Manual [EN]

Video Doorbell

Quick Start Guide

V1.1.0

1.2.51.32.18529-000

Welcome

Thank you for choosing IMOU.

We are devoted to providing you easy smart home products. If you have problems using the

product, please contact our service team at [e-mail].

Device Safety Precautions

Read this guide carefully and keep it for future reference.

Follow all instructions for safe use and handling of the device.

Do not disassemble the device.

Do not expose the device to re, heat or water.

Use the device at temperatures from -20°C (-4°F) to +50°C (+122°F).

Do not point the device directly at the sun or a source of intense light.

Periodic cleaning may be required.

any harsh, chemical-based cleaners.

Supply the device with 16 V-24 V or 12 V-24 V, 1 A, AC/DC power.

Use a soft dry cloth only.

Do not use

Package Contents

Doorbell

×1

Wire Nuts
×2

Pin ×1

Mounting Bracket
×1

Wire Harness

×2

15/64" Drill Bit ×1

Angled Bracket ×1
(15° horizontally)

Extension Wires
×2

1

Angled Bracket ×1
(5° vertically)

Wall Anchors
×2

Tools Required

Philips-head
Screwdriver

Chime Kit
×1

Mounting Screws
×2

Drill

Overview

Front View Back View

Lens

Microphone

LED Indicator

Call Button

Bottom View

Spotlight/Night Light

Speaker

LED Status Device Status

QR Code

Micro USB Port

Reset Hole

Micro SD Card
Slot

Power Ports

Solid green

Flashing green

Solid red

Flashing red

Solid blue

Flashing blue
Spinning blue

Flashing green
and red

Function of the QR code

i

Scan the QR code with Imou Life App to add the device to
your account. Please keep it well for future use.

Operating correctly
Setup successful
Ready to set up the device
Booting/Restarting
Resetting to factory default
Network disconnected
Talking
Motion/Human detected
Calling

Updating rmware

2

Install the Video Doorbell

Before getting started, turn o the power at the breaker, and make sure that no power is going to your doorbell
system.

Step 1 Mark Mounting Holes

Place the mounting bracket to t your existing doorbell wiring and then use it to
mark the screw holes. Be sure to follow the "UP" direction.

Step 2 (Optional) Attach the Angled Bracket to the Mounting Bracket

Attach one of the angled mounting wedges to the mounting bracket if you want
to adjust the angle of your doorbell for a better view.

15° Left

OR

5° Up 5° Down

15° Right

3

Step 3 (Optional) Install Wall Anchors

If installing on stucco, brick, or concrete, use the provided drill bit to drill holes where
marked, and then insert the included wall anchors.
For wood, drywall or soft surface, skip this step.

Step 4 Secure the Mounting Bracket

Lead the doorbell wires through the hole on the mounting bracket, and then secure the bracket to the mounting
surface with a Philips-head screwdriver and supplied mounting screws.

Mounting Bracket

Mounting Bracket

Angled Bracket

4

Step 5 Connect Wires

1. Loosen the power port screws of the doorbell.

2. Loop your existing wires underneath the screws. Either wire can connect to
either screw.

3. Tighten the screws to secure the power wires.

Step 6 (Optional) Apply Extension Wires

1. If your existing wires are too short, remove the power port screws completely,
and then thread the screws through the provided extension wires.

2. Align the ends of your existing wire and the extension wire.

3. Place the wire nut over the exposed wires and twist the wire nut clockwise to
tighten. Pull on the wires slightly to make sure that they are properly fastened
inside the wire nut.

i

Ensure there is enough space to t the wires and wire nuts into the hole in
your wall.

5

Step 7 Mount the Doorbell

Push the wiring back into the wall, place the doorbell onto the two tabs of the
mounting bracket, and then slide it down to secure it. A click sound will indicate
that it is locked in.

How to detach the doorbell from the mounting bracket

i

Insert the supplied pin into the hole at the bottom of the bracket until the inner
buckle is reached. Then slide the doorbell up and remove it.

6

Install the Chime Kit

The chime kit is used to regulate power to your existing chime so that your doorbell will function properly.
Before getting started, turn o the power at the breaker, and make sure that no power is going to your doorbell
system.

Step 1 Remove the cover of your existing chime box, and then nd terminals labeled as "FRONT" and "TRANS". The

chime might look dierent depending on if you have a mechanical or electronic chime.

Step 2 Loosen "FRONT" and "TRANS" terminal screws. If there are no markings, simply loosen the two terminals that

wires are connected to. Be sure not to detach any connected wiring.

7

Step 3 Connect the wire harness to the chime kit.
Step 4 Connect either one of wires from the chime kit to the "FRONT" terminal and the other one to the "TRANS",

and then tighten the screws. Be sure the existing wires are attached.

Step 5 It is recommended that you attach the chime kit to the inside of your chime with the adhesive provided.

Make sure that the kit and its connected wires will not interfere with the chime's operation.

Step 6 Replace the chime cover.

8

Set Up the Device

Scan the QR code below, search for "Imou Life" in the app store, or navigate to Support > Download Center in our

ocial website to download and install the app.

1

If you already use the app, make sure that you are using the latest version.

i

To ensure the best possible wireless performance, please make sure there are no obstacles and electromagnetic
interference between the device and the router.

Imou Life

9

The app will guide you through the setup process.

2

i

Where is the device QR code: On label that was attached to the box or on the back of the device.

+

SSID

XXXXXX

Password

Done

Add Device

SetupSetup

Next

Reset the device: Press the reset hole located on the back of the device for 10 s with the included pin until
the LED turns solid red.

10

Troubleshooting

Q: The device cannot boot up or work as expected?

Your doorbell is compatible with 16 V-24 V AC or 12 V-24 V DC. Make sure the power source is proper.
Make sure the breaker is turned back on after installation is completed.

Q: The device is oine?

If the LED is ashing red, check whether the router can connect to the Internet. If the network is connected,
restart the device. If the device is still oine, reset it.

Q: Failed to receive push notications after an alarm is triggered?

Ensure Notications are both enabled in the app and in your mobile device’s settings.
Ensure activity zones are properly drawn for the areas that you want your doorbell to monitor.
Set Motion Sensitivity appropriately. It determines the amounts of motion required to trigger an alarm.

Q: How to update the rmware?

You can update the rmware through the "Imou Life" app in Devices Settings > Firmware. It shows a red dot
when an update is available. The doorbell will restart automatically when it nishes update.

11

Q: Failed to set up the device?

Ensure your smart phone and the device are within range of your Wi-Fi router (recommended to be no more
than 5 m (16 ft). If the location where the video doorbell is installed has a weak signal, consider adding a Wi-Fi
extender between your router and the doorbell.

Ensure the LED on the device is flashing green before setup.
Reset the device, and then set it up again.

Q: How to connect wires between the chime and the doorbell?

Connect the positive wire from the power source of the chime to the positive one of the doorbell, and then the
negative wire to the negative. Reversing the polarity in a circuit may cause danger.

Q: The doorbell’s chime is not working?

Make sure the chime is correctly linked to the doorbell in the app.
Check if the chime kit is wired correctly.
Test the chime after the doorbell is powered on for 5 minutes.

For more questions, please scan the QR code below or visit:

https://en.imoulife.com/support/help

12