imerge XiVA Application Note

Introduction

Operation

Application Note No:

Product:

Hardware:

Application Revision:

Release Date:

XUTIL00003
XiVA Server Utilities
All XiVA Servers

1.3
26-04-2002

XiVA Server Utilities is a suite of utilities for the PC
designed to enable dealers and distributor s to perform
maintenance operations on a XiVA based audio
server (such as the Imerge S1000 SoundServer).
These utilities include:

Clone the media from one XiVA-Server to

one or many others.
Remove all media from a XiVA-Server.
Backup all of the media from a XiVA-Server

onto a PC drive.
Restore a media backup from a PC drive to a

XiVA-Server.

XiVA Server Utilities will work on the following
Microsoft™ operating systems: Windows 98, Windows
ME, Windows NT, Windows 2000 and Windows XP.

XiVA Server Utilities requires XiVA software version

1.2.5 or higher for M1000 series SoundServer and 1.3
or higher for S1000 series SoundServer.

Installation

Uninstall all previous versions of XiVA-Server Utilities.
To install XiVA-Server Utilities double click on the

setup.exe

The installation wizard will begin shortly afterwards.
Proceed through the installation wizard by pressing

Next

, reading the licence agreement and setti ng

where you wish the files to be installed.

Once installation is complete you can launch XiVA
Server utilities from an icon on the Start Menu (in the
Programs section, listed under

Imerge

).

On launching the XiVA Server application you will be
presented with a command line interface:

To run one of the utilities type the following command:

ssutil.exe

followed by one or more of the following switches:

Switch Operation

-? Displays the on-line help

xxx.xxx.xxx.xxx

-S

Sets the source IP address
(where xxx.xxx.xxx.xxx is the
desired IP address)

xxx.xxx.xxx.xxx

-D

xxx.xxx.xxx.xxx …

Sets the destination IP
address (where
xxx.xxx.xxx.xxx is the desired
IP address). Multiple
destinations may be entered.

path

-Clone

Copies all media from source
(-S) to destination (-D).
Albums which already exist on
the destination machine will
not be copied. Path is the
location on the PC hard disk
where media will be stored
temporarily during the clone
process.

Imerge Application Note – XiVA Server Utilities Page 1 of 4

-Clean Removes all media from the
destination (-D) machine.

-Verify Verify compares the source
and the destination to ensure
that the two machines are
identical. This command can
be used to check that a clone
process has been successful.

-Backup

drive drive

Backs up all the media from
the source (-S) to a location on
your PC.

Drive

is the drive on
your PC where files should be
stored; if the drive is full,
backup will move to the next
available drive in the
sequence.

-Restore

drive

Restores all media to a
destination (-D) from a backup
location on your PC.

Drive

is
the first drive letter used during
the backup process.

--RestoreDrive

drive

Location where temporary files
will be kept during the restore
process.

The clone, verify, restore and clean processes will
keep a text file logging the entire operation in the
same directory as the ssutil.exe file. The backup
process will keep a log file in the same location as the
backup files.

Whilst XiVA Server Utilities are running do not:

Make any new recordings on either the

source or destination machine

Put into standby, or re-power either the

source or the destination machine.

Note:

Before using the clone process you should
lookup CD information for all CDs on the
SoundServer. Any album which has no associated
data from the Internet CD database

will never

be

looked up on the cloned machine.

Example Use

Cloning

ssutil.exe –S 192.168.254.150 –D

192.168.254.152 192.168.254.153 –Clone
C:\temp

Copies the media from the XiVA Server with IP
address 192.168.254.150 to the XiVA Servers with
address’ 192.168.254.152 and 192.168.254.153. The
c:\temp folder on the PC Hard Disk drive will be used
to temporarily store media during the clone process.

Cleaning

ssutil.exe –D 192.168.254.152 –Clean

Removes all media from the XiVA Server with IP
address 192.168.254.152.

Backup

ssutil.exe –Backup D E F –S 192.168.254.150

Backups all media from the XiVA Server with IP
address 192.168.254.150 using disks D E F.

Note:

Only one backup up can exist on the first drive

specified.

Note:

If you choose to move the backup files to a
tape drive or other removable storage you must
ensure the files return to the PC’s hard disk in the
same sequence.

For instance, if you backup to F, G and J drives, you
will have a directory in the root of each of those drives
called “XiVA Server Backup”. Move these folders to
the tape and store in a safe place. When you move
them back from tape to hard disk, they must go back
to the F, G and J drives respectively.

It may be useful to create a small text file with the
relevant drive information and store this with the
backup.

Note:

Albums created by the

XiVA Producer

application will be copied even if it already exists on
the destination.

Imerge Application Note – XiVA Server Utilities Page 2 of 4

Restore

ssutil.exe –Restore D –D 192.168.254.150 –
RestoreDrive G

Copyright warning

E&OE copyright Imerge 2002. Imerge Ltd. reserves
the right to makes changes to this documentation at
any time.

Restores the backed up media files starting on drive D
to the XiVA Server with IP address 192.168.254.150
using the G drive for temporary files.

Note

: Media files are automatically restored to the

same XiVA-Server that they were backed up from.
To restore them to a different XiVA Server use the

following command:

ssutil.exe -Restore D -RestorePassword

password

Where

-D 192.168.254.150

password

is the original XiVA Server serial
number. This number can be found at the end of the
log file created during the backup. The file is stored in
the folder called "XiVA Server Backup" on the first
drive you specified.

Troubleshooting

“Cloner Error: Not enough disk space on C:\Temp
Require x Mb, only y Mb free.

The clone facility requires in the region of 850MB free
in the temporary storage. The exact figure depends on
the largest album on the server and the compression
used. Clear some space on the drive or specify a
different location.

Verify process fails

Verify ensures that the contents of the source
machine are on the destination machine. This may
fail the clone process has been interrupted

BY USING THIS SOFTWARE YOU ARE AGREEING TO
THESE TERMS AND CONDITIONS.

This software (the SOFTWARE) is prepared as a free utility
to registered owners of Imerge SoundServer Hard-Disk
Audio Systems, or other audio appliances carrying the
‘Powered by XiVA’ logo, for their own personal use. This
SOFTWARE is provided as is. If your SOFTWARE was
supplied on a CD-ROM and is damaged please contact your
Dealer and it will be replaced.

Imerge limited (UK) (Imerge) specifically disclaim to the
fullest extent permitted by law all warranties, expressed or
implied, including but not limited to implied warranties of
merchantability and fitness for a particular purpose, with
respect to this software. Imerge shall have no liability
including without limitation in negligence with respect to this
software. Imerge shall have no liability including without
limitation in negligence with respect to any loss or damage
directly or indirectly arising out of the use of this software.
Without limiting the foregoing, Imerge shall not be liable,
including without limitation in negligence for any loss of profit,
interruption of business, loss or damage to equipment or
data, interruption of operations or any other damage,
including but not limited to direct, special, incidental or
consequential damages. This software must not be used for
unauthorised duplication of CD's or any other works
protected by copyright. No licence to infringe copyright is
granted by the possession, installation and/ or use of this
software. Any statutory rights you may have as a consumer
are unaffected.

If the clone process has failed for any reason re-enter
the same clone command (without the –cle an switch).
Only albums, which have not copied successfully, will
be re-copied.

Note:

Albums created by

XiVA Producer

will be

copied even if they already exist on the destination.

“Backup: There is not enough free space on the
drives. Another x Mb is required”

Clear the amount specified across the drives being
used.

Imerge Application Note – XiVA Server Utilities Page 3 of 4

Getting Help

Please note that this utility is provided for the benefit
of Imerge dealers only.

Imerge Website

Software updates and solutions to frequently asked
questions (FAQ) are available from:

www.imerge.co.uk/dealers

Imerge Helpdesk

The Imerge Helpdesk is provided to make sure that
you, as a valued Imerge dealer, have access to:

Advice – regarding your specific Imerge

Product

Details on how to contact your nearest

service agent.

Information on latest Imerge products

Imerge UK Helpdesk

Phone:[phone] (normal UK office hours)
Fax: [phone]
E-mail: [e-mail]

In all correspondence please include the log file of the
operation in question.

Imerge US Helpdesk

Phone: [phone]
Fax: [phone]
E-mail: [e-mail]

XiVA is a registered trademark and SoundServer is a
trademark of Imerge Ltd. All other product names are
trademarks or registered trademarks of their
respective owners.

Imerge Application Note – XiVA Server Utilities Page 4 of 4