Imation Nexsan E60, Nexsan E60V, Nexsan E48V, Nexsan E48VT, Nexsan E60VT Installation Manual

NEXSAN E-SERIES™

Installation Guide

For the Nexsan E60™/E60V™/E60VT™

and Nexsan E48™/E48V™/E48VT™

RAID Storage Units

Document Number NXS-ES4U-IG

Revision 01

NEXSAN 1445 Lawrence Drive, T housand Oaks, CA 91320 | p. 866.4.NEXSAN | www.nexsan.com

Copyright © 2010–2014 by Imation. All Rights Reserved Worldwide. www.imation.com

Trademarks

Nexsan®, Nexsan NST6000™, Nexsan NST6000MC™, Nexsan NST5000™, Nexsan NST5100™, Nexsan NST5110™, Nexsan NST5100X™,
Nexsan NST5120™, Nexsan NST5130™, Nexsan NST5300™, Nexsan NST5310™, Nexsan NST5320™, Nexsan NST5330™, Nexsan
NST5500™, Nexsan NST5510™, Nexsan NST5520™, Nexsan NST5530™, Nexsan E-Centre™, Nexsan NST224X™, Nexsan E60™, Nexsan
E60V™, Nexsan E60VT™, Nexsan E60X™, Nexsan E60XV™ Nexsan E48™, Nexsan E48V™, Nexsan E48VT™, Nexsan E48X™, Nexsan
E48XV™, Nexsan E32V™, Nexsan E18™, Nexsan E18V™, Nexsan E18X™, Nexsasn E18XV™, Nexsan FASTier™, and the Nexsan logo
are trademarks or registered trademarks of Imation.
All other trademarks and registered trademarks are the property of their respective owners.

Patents

This product is protected by one or more of the following patents, and other pending patent applications worldwide:
United States patents US8,191,841, US8,120,922
United Kingdom patents GB2296798B, GB2297636B, GB2466535B, GB2467622B, GB2467404B

Regulatory compliance

United States Statement for FCC: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential
area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Electromagnetic Emissions: FCC Class A, EN 55022 Class A, EN 61000-3-2/-3-3, CISPR 22 Class A
Electromagnetic Immunity: EN 55024/CISPR 24, (EN 61000-4-2, EN 61000-4-3, EN 61000-4-4, EN 61000-4-5, EN 61000-4-6, EN 61000-4-8,
EN 61000-4-11)
Safety: CSA/EN/IEC/UL 60950-1 Compliant, UL or CSA Listed (USA and Canada), CE Marking (Europe)
California Best Management Practices Regulations for Perchlorate Materials: This Perchlorate warning applies only to products containing CR
(Manganese Dioxide) Lithium coin cells. Perchlorate Material-special handling may apply. See

www.dtsc.ca.gov/hazardouswaste/perchlorate.

About this document

Unauthorized use, duplication, or modification of this document in whole or in part without the written consent of Imation is strictly prohibited.
Imation reserves the right to make changes to this manual, as well as the equipment and software descri bed in this manual, at any time without
notice. This manual may contain links to web sites that were current at the time of publication, but have since been moved or become inactive. It
may also contain links to sites owned and operated by third parties. Imation is not responsible for the content of any such third-party site.

Contents

About this manual v

Audience v
Conventions v

Text v

Notes, tips, cautions, and warnings v
Contacting Nexsan vi
Contacting service and support vi
Related documents vi

Safety notices viii

Revision history ix

NXS-ES4U-IG Rev. 01, February 2014: ix
Old format: ix

Version 3.4, October 2013: ix

Version 3.3, March 2013: ix

Version 3.2, October 2012: ix

Version 3.1, July 2012: ix

Version 3.0, May 2012: ix

Version 2.9, March 2012: ix

Version 2.8, February 2012: ix

Version 2.7, December 2011: x

Version 2.6, August 2011: x

Version 2.5, June 2011: x

Version 2.4, April, 2011: x

Version 2.3, March, 2011: x

Version 1.12, March, 2011: x

Version 1.11, January, 2011: x

Version 1.10, January, 2011: x

Version 1.9, December, 2010: xi

Chapter 1: Overview 1

Front panel 2

Field-replaceable modules 2

Other modules 2

LEDs 2

Other items 3
Rear panel 4

Field-replaceable modules 5

Other modules 5

Connectors 5

LEDs 6

Switches 7

Turbo cards (VT units only) 7

Host port options 7
Drawer interior 9

Field-replaceable modules 9

Other modules 9

Nexsan E60™/Nexsan E48™
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iii

LEDs 9
Physical characteristics 10

Dimensions, Nexsan E60™/E60V™/E60VT™ 10

Dimensions, Nexsan E48™/E48V™/E48VT™ 10

Power 10

Cooling 11

Materials 11

Environment 11

Chapter 2: Getting Started 13

Taking delivery of the Nexsan E60™/Nexsan E48™ 14

Unpack the Nexsan E60™/Nexsan E48™ 14
Before installation 17

Required tools and equipment 17

Prepare the site 17

Prepare the unit 18

Chapter 3: Installing the Nexsan E60™Nexsan E48™ 21

Prepare the mounting rails 22
Mount the Nexsan E60™/Nexsan E48™ 26
Restore the rear modules 28

PSUs 28

RAID Controllers 28
Load the disk drives 29
Attach communication cables 31
Power on the Nexsan E60™/Nexsan E48™ 32
Set up the system 33

Glossary 35

iv Nexsan by Imation

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Nexsan E60™/Nexsan E48™

Installation Guide

About this manual

About this manual

This installation guide provides information and steps for performing the physical installation of the Nexsan
E60™ and Nexsan E48™ disk storage chassis and their V and VTvariants.

Audience

This guide has been prepared for the following audience:

IT system administrators

Engineers

Technicians

Conventions

Text

Internal cross-references, hyperlinks, URLs, and email addresses are displayed in underlined blue.

Cross-references to other documents, system messages, and non-interactive items in the graphical user
interface (GUI) are displayed in italic.

Text that refers to labels on the physical unit or interactive items in the graphical user interface (GUI) is in
boldface.

Notes, tips, cautions, and warnings

Note Notes contain important information, present alternative procedures, or call attention to certain items.

Tip Tips contain handy information for end-users, such as other ways to perform an action.

CAUTION: In hardware manuals, cautions alert the user to items or situations which may cause

damage to the unit or result in mild injury to the user, or both. In software manuals, cautions alerts the
user to situations which may cause data corruption or data loss.

WARNING: Warnings alert the user to items or situations which may result in severe injury
or death to the user.

Nexsan E60™/Nexsan E48™
Installation Guide

Nexsan by Imation

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v

About this manual

Contacting Nexsan

Founded in 1999 and headquartered in Thousand Oaks, California, Nexsan provides a comprehensive range
of enterprise-class, easy-to-use and efficient system solutions that offer customers the ultimate value
proposition when it comes to meeting their ever-evolving storage requirements. Our hardware and software
products uniquely combine the benefits of cost-effective performance, power and space efficiency, density,
ease of use, outstanding scalability and unmatched reliability to provide Highly Efficient Storage (HES)
performance and functionality.

Worldwide Headquarters
Imation Nexsan Solutions
1445 Lawrence Drive,
Thousand Oaks, CA 91320

Telephone [phone]

805.418.2700 Outside of North America

Technical Services 866.263.9726

760.690.1111 Outside of North America

Fax [phone]

E-mail [e-mail]

Contacting service and support

Imation's Nexsan Technical Services Group provides worldwide assistance with installation, configuration,
software support, warranty and repair for all Nexsan products. A variety of service and support programs are
available to provide you with the level of coverage and availability your operation requires.

US and Canada

By phone [phone]

760.690.1111

E-mail [e-mail]

Europe, Middle East, Africa

By phone [phone]

E-mail [e-mail]

Japan

E-mail [e-mail]

Global Support Request By Web

By Internet http://nexsan.com/support/service-request.aspx

Related documents

The following Nexsan product manuals contain related information:

vi Nexsan by Imation

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Nexsan E60™/Nexsan E48™

Installation Guide

About this manual

Nexsan E-Series™ FRU Removal and Replacement Guide for the Nexsan
E60™/E60V™/E60VT™/Nexsan E48™/E48V™/E48VT™ RAIDStorage Units

Nexsan E-Series™ Installation Guide for the Nexsan E60X™/E60XV™/Nexsan E48X/™E48XV™
RAIDStorage Expansion Units

Nexsan E-Series™ FRU Removal and Replacement Guide for the Nexsan E60X™/E60XV™/Nexsan
E48X/™E48XV™ RAIDStorage Expansion Units

Nexsan RAIDStorage User Guide

Nexsan E-Series™ Snapshots and Replication User Manual

Nexsan E60™/Nexsan E48™
Installation Guide

Nexsan by Imation

www.nexsan.com

vii

Safety notices

Safety notices

This guide covers the Nexsan E60™/E60V™/E60VT™ and Nexsan E48™/E48V™/E48VT™ digital storage
units only. Refer to the relevant product manuals for information on other Nexsan E-Series™ storage or
expansion units and other Nexsan products mentioned in this guide.

Always observe the following precautions to reduce the risk of injury and equipment damage:

WARNING: There is a risk of ELECTRIC SHOCK if Nexsan E-Series™ components are removed
or tampered with when unit power is on. Only a Trained Operator may remove certain field­replaceable units (FRUs). The Nexsan E-Series™ storage units include the following FRUs:

Power Supply modules

Controller modules

Disk drives

Fan modules

Computer components and disk drives are sensitive to static discharge. Take precautions to discharge
any electrostatic charge from your person before and while handling components with your hands or any
tools. Use an anti-static wrist-strap.

Ensure correct lifting methods are used when removing the unit from its packaging and positioning it into its
required location. When lifting the system, two people at either end should lift slowly with their feet spread
out to distribute the weight. Always keep your back straight and lift with your legs.

When removing the unit from the packaging, DO NOT lift the unit by any plastic parts or module handles on
the chassis. Doing so may cause damage to the chassis or to internal components, or both. Lift the unit
ONLY by the bottom edges of the chassis, using safe lifting practices.

The unit should only be installed in a clean, dry environment. The operating temperature is 10º to 35º C (50º
to 95º F), with operating relative humidity at 20 to 95%, non-condensing.

Do not install the unit in an enclosed cabinet or other small area without ventilation.

When installing the unit as a rack-mounted component, ensure that all Nexsan-supplied mounting fixtures
are secure. All bolts and screws should be fully tightened. Failure to comply with this may result in the unit
not being fully supported in the rack and could lead to the product falling from the rack, causing personal
injury or damage to other rack components.

Ensure that the rack is sufficiently stable by having wall anchors and/or stabilizing legs, and that the floor
supporting the rack has sufficient strength for the overall weight loading.

The cordset specification for the Nexsan E60™/E60V™/E60VT™ and Nexsan E48™/E48V™/E48VT™ in
North America is USA IEC C13 to IEC C14, rated 250V/10A. When applying power to the unit, use ONLY
the IEC power cords originally supplied with it. Do NOT use other power cords, even if they appear
identical to the supplied cords.

Only a fully-trained Service Engineer is authorized to disassemble any other part of the unit, and then only
when the unit is powered off.

All Nexsan E-Series™ storage units have multiple power connections; as a result, you must remove all
power leads to completely remove power from the unit.

Nexsan E-Series™ storage units do not have power switches. Do NOT attach the power cords until the
unit is fully installed, with all disk drives in place.

viii Nexsan by Imation

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Nexsan E60™/Nexsan E48™

Installation Guide

Revision history

Revision history

This section lists updates and new material added to the Nexsan E-Series™Installation Guide for the Nexsan

E60™/E60V™/E60VT™ and Nexsan E48™/E48V™/E48VT™ RAIDStorage Units.

NXS-ES4U-IG Rev. 01, February 2014:

Changed formatting throughout to reflect Nexsan as an Imation brand; separated installation content from
FRUreplacement content into two documents; changed name of document to Nexsan E-Series™ Installation

Guide for the Nexsan E60™/E60V™/E60VT™ and Nexsan E48™/E48V™/E48VT™ RAIDStorage Units.

Old format:

Version 3.4, October 2013:

Changed name of document to Nexsan E60/E60V/E60VT and Nexsan E48/E48V/E48VT Installation and
Maintenance Manual; updated references to Nexsan E60™ and Nexsan E48™ throughout document to
include V and VT variants, where applicable; added introductory paragraphs to Chapter 1, Overview on page
1; added illustration of Nexsan E60VT™/Nexsan E48VT™ rear panel to Rear Panel on page 3; updated
information for expansion controllers on page 4; added section describing VT turbo card LEDs to page 5;
removed references to side rail latches from page 24, page 25, page 32, page 33, page 34, page 36, page 37,
page 38, and page 39.

Version 3.3, March 2013:

Updated references to Nexsan RAID Storage User Manual; updated dimensions and power specifications on
page 8; updated Attach Communication Cables on page 26 and Power Up the Unit on page 26 to reflect new
procedures in the Nexsan E60X/E48X Installation and Maintenance Manual.

Version 3.2, October 2012:

Updated cordset specification on page vii, page 4, page 7, page 12, and page 26; updated rail kit information in
tables on page 7; updated the accessory box packing list on page 10; updated required tools and equipment on
page 12; updated rack mounting instructions starting on page 15; added note regarding batteries to page 26.

Version 3.1, July 2012:

Added patent information to page ii and back cover; updated Common Terms and Abbreviations on page 45.

Version 3.0, May 2012:

Updated illustrations on page 1 and page 3 to call out drawer, PSU, and controller numbers; changed Nexsan
E48™ power specification on page 4, page 7, and page 12; added instructions for attaching two expansion
units to a Nexsan E60™/Nexsan E48™ to Attach Communication Cables on page 25.

Version 2.9, March 2012:

Added cordset specification to page vii, page 4, page 7, page 12, and page 26; changed power specification
on page 4, page 7, and page 12; added illustration of expansion unit connectors to Attach Communication
Cables on page 25.

Version 2.8, February 2012:

Added information for Nexsan E48™.

Nexsan E60™/Nexsan E48™
Installation Guide

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ix

Revision history

Version 2.7, December 2011:

Changed name of document from Hardware Manual to Installation and Maintenance Manual; updated
photographs throughout to reflect new front panel; added description of new SAS-to-Host option to Host Port
Options on page 4; added section Unpack the Nexsan E60™ to Chapter 2, page 7.

Version 2.6, August 2011:

Added caution regarding unit weight to page viii; added caution regarding power outlet to page viii and page 10;
added legends to front panel, back panel, and drawer interior photos in Chapter 1; reorganized section
Switches on page 4; removed reference to allen wrench and note regarding rack mounts from page 7; added
section Required Tools and Equipment on page 10; bullet paragraph on page 12 changed to Note; added
photographs to Mount the Nexsan E60™ on page 15 and page 16; added photographs to Load the Disk Drives
on page 18 and page 19; expanded section Attach Communication Cables on page 21; expanded section
Power Up the Nexsan E60 on page 22; added caution to page 23 and page 24; added photographs to Disk
Drives on page 26 and page 27.

Version 2.5, June 2011:

Added description of new 10Gb iSCSI option to page 4; updated references throughout.

Version 2.4, April, 2011:

Complete reorganization of Hardware Manual contents.

Version 2.3, March, 2011:

Images replaced on pages 19 and 24.

Version 1.12, March, 2011:

Updated manual to new style throughout; name of product changed from Nexsan B60 to Nexsan E60™;
warning regarding unpacking the unit added under For Your Own Safety, page 5; warning regarding unpacking
the unit added under Taking Delivery, page 7; note regarding installing multiple units added under Before You
Begin, page 8; note regarding installing multiple units added under Loading Disk Drives, page 16; deleted
section Expansion Wiring Configurations, page 17; removed instructions for powering up the unit when an
expansion unit is present from Power-up, page 17; added information about powered-down unit to Front LEDs,
page 18; note regarding installing multiple units added under Disk Insertion, page 23.

Version 1.11, January, 2011:

Inserted reference to expansion units under For Your Own Safety, page 5; inserted statement regarding
expansion units under Cabling, page 16; inserted section Expansion Wiring Configurations, page 17; added
instructions for powering up the unit when an expansion unit is present under Power-up, page 18; changed
reference to SAS ports under SAS Expansion Port LED’s, page 20.

Version 1.10, January, 2011:

Clarified instructions for securing the front mounts under Mounting the Front Bracket, page 11; added caption
to illustration under Securing the Chassis, page 15; deleted reference to expansion unit under Cabling, page
16; deleted reference to expansion unit under Power-Up, page 17; changed reference to SAS ports under SAS
Port LED’s, page 19; clarified number of usable iSCSI ports under iSCSI Port LED’s, page 20.

x Nexsan by Imation

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Nexsan E60™/Nexsan E48™

Installation Guide

Revision history

Version 1.9, December, 2010:

Name of product changed from NXS-B60 to Nexsan B60; expanded safety information under For Your Own
Safety, page 5; updated specifications under Nexsan B60 Technical Specifications, page 6; Getting Started
section expanded on page 7; removed example from Circuit Overloading on page 8; expanded and clarified
rack mounting instructions under Installing the Nexsan B60 into a Rack on pages 8–15; Disk Drives section
removed from page 16; Disk Drawer (internal) LEDs section added to page 18; expanded and clarified
descriptions under Rear LEDs on pages 19–20; Disk Drives and Fan Replacement sections added under
Physical Components on pages 21–24.

Nexsan E60™/Nexsan E48™
Installation Guide

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xi

Revision history

xii Nexsan by Imation

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Nexsan E60™/Nexsan E48™

Installation Guide

Chapter 1:Overview

The Nexsan E60™/E60V™/E60VT™ and Nexsan E48™/E48V™/E48VT™ units are 4U, rack-mountable
RAID storage systems which can hold up to 48 or 60 SATA, SAS, or SSD data disks.

The base models of the Nexsan E60™ and Nexsan E48™ use 3Gb/s SAS for internal communication
between the RAID Controllers and hard disks. The V and VT variants use 6Gb/s SAS for internal
communication. The VT variants also have a turbo card installed in each RAID Controller which optimizes
sequential writes in parity-based RAIDs. There is no upgrade path between the base models and either the V
or VT variants.

Aside from the difference in internal communication speed and the presence of the turbo card in the VT units,
there is no operational difference between the base models and the V and VT variants.

Note Unless otherwise specified, “Nexsan E60™/Nexsan E48™” is assumed to refer to all variants (base

model, V, and VT) of the Nexsan E60™ and Nexsan E48™ storage systems. Where information applies to
only one variant, that variant is specified.

This chapter contains the following sections:

Chapter

1

Front panel 2

Rear panel 4

Drawer interior 9

Physical characteristics 10

Nexsan E60™/Nexsan E48™
Installation Guide

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1

1

2a

3 4 5

6

7

LEDs:

3. Power

4. Disk

5. Environment

6. Status

Modules:

1. Drawer Front Assembly
2a. Active Drive Drawer 0
2b. Active Drive Drawer 1
2c. Active Drive Drawer 2

Other:

7. Drawer Lock

2b

2c

Front panel

Front panel

Figure 1-1: Nexsan E60™/Nexsan E48™ front panel

Field-replaceable modules

1. Drawer Front Assembly w/ Fan: Each assembly can be field-replaced in the event of a fan failure by
removing a screw on each side of the drive drawer (see the Nexsan E-Series FRURemoval and
Replacement Guide for your unit).

Other modules

2. Active Drive Drawers (3): Each drawer can hold up to 16 (for Nexsan E48™ units) or 20 (for Nexsan
E60™ units) 3.5" disk drives, for a total of up to 48 or 60 drives in the unit. Can only be replaced by a fully
trained Service Engineer.

1

LEDs

3. Power LED(PWR): Indicates the status of power to the components in the drawer. Green indicates that
all power levels are within specifications. Red indicates that one or more power levels are outside of
specifications. The Environmental Information page (under System Information) in the graphical user
interface (GUI) displays details (see the Nexsan RAID Storage User Guide).

If the PWR LED on the left drive drawer is amber and all other front panel LEDs are off, this means that
the unit has been powered down through the GUI. It can be powered back up using the SW0 switch (see

Switches on page 7).

4. Disk LED (DSK): Indicates the status of the disk drives in the drawer. Green indicates that all disk drives
are operating within specifications. Red indicates that one or more disk faults have been detected. The

Disk Drives page (under RAID Information) in the graphical user interface (GUI) displays details (see the
Nexsan RAID Storage User Guide).

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Chapter 1: Overview

5. Environment LED (ENV): Indicates the temperature and fan status for the drawer. Green indicates that
the drawer temperature is within specifications and that all fans are operating properly. Red indicates that
the temperature exceeds specifications or that one or more fans are not operating properly. The
Environmental Information page (under System Information) in the graphical user interface (GUI)
displays details (see the Nexsan RAID Storage User Guide).

6. Status LED (STAT): Indicates overall status. Green indicates that the unit is operating within
specification. Amber indicates that the drawer is unlocked. Red indicates a fault in the unit, which could
be any of the following:

A Power Supply Unit issue with the fan, temperature, or voltage

A RAID Controller issue with the temperature, voltage, battery, firmware, or other hardware

A drawer voltage issue

The Environmental Information page (under System Information) in the graphical user interface (GUI)
displays details (see the Nexsan RAID Storage User Manual).

Other items

7. Drawer Lock: Secures the drive drawer in place. When this lock is disengaged, the STAT LED turns
amber.

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Installation Guide

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1

3

1a 1b

2a 2b

33 3

5

6

4

7

8

13

14

10

11

15

16

Field Replaceable Modules:

1a. RAID Controller 0
1b. RAID Controller 1
2a. Power Supply Unit (PSU) 0
2b. Power Supply Unit (PSU) 1

Other Modules:

3. Interconnect Service Modules (ISMs)

Connectors:

4. Power

5. Expansion

6. Management

7. Serial

8. iSCSI

9. Host Port

LEDs:

10. PSU status

11. PSU Fan status

12. Expansion Port status

13. Mgmt Port status/activity

14. Controller status

15. iSCSI status/activity

Switches:

16. SW0

9

12

Rear panel

Rear panel

Figure 1-2: Nexsan E60™/Nexsan E60V™ and Nexsan E48™/Nexsan E48V™ rear panel (Fibre Channel

connections shown)

1

4 Nexsan by Imation

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Nexsan E60™/Nexsan E48™

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