Imagine communications Infocaster Manager NM3200 Hardware Manual

Hardware Manual

Infocaster Manager™ NM3200

6/9/2014

175-700260-00

Infocaster Manager™ NM3200 Hardware Manual

Publication Information

Proprietary and Confidential.

Imagine Communications considers this document and its contents to be proprietary and confidential. Except for making a reasonable number of copies for your own internal use, you may not reproduce this publication, or any part thereof, in any form, by any method, for any purpose, or in any language other than English without the written consent of Imagine Communications. All others uses are illegal.

This publication is designed to assist in the use of the product as it exists on the date of publication of this manual, and may not reflect the product at the current time or an unknown time in the future. This publication does not in any way warrant description accuracy or guarantee the use for the product to which it refers. Imagine Communications reserves the right, without notice to make such changes in equipment, design, specifications, components, or documentation as progress may warrant to improve the performance of the product.

Trademarks

Infocaster™ and Infocaster Manager™ are trademarks or trade names of Imagine Communications or its subsidiaries.

Microsoft® and Windows® are registered trademarks of Microsoft Corporation. All other trademarks and trade names are the property of their respective companies.

Contact Information

Imagine Communications has office locations around the world. For domestic and international location and contact information, visit our Contact page (http://www.imaginecommunications.com/company/contact-us.aspx).

Support Contact Information

For domestic and international support contact information see:

 Support Contacts (http://www.imaginecommunications.com/services/technical-support.aspx)  eCustomer Portal (http://support.imaginecommunications.com)  Academy Training (http://www.imaginecommunicationsacademy.com)

Infocaster Manager™ NM3200 Hardware Manual Contents

Contents

Preface ................................................................................................................... 5

Manual Information ................................................................................................................................. 5

Purpose ................................................................................................................................................. 5

Audience ............................................................................................................................................... 5

Writing Conventions ............................................................................................................................. 5

Unpacking/Shipping Information ............................................................................................................. 5

Safety Standards and Compliances .......................................................................................................... 6

Safety Terms and Symbols ................................................................................................................... 6

Restriction on Hazardous Substances (RoHS) Directive ....................................................................... 6

Waste from Electrical and Electronic Equipment (WEEE) Directive .................................................... 7

Safety Guidelines ...................................................................................................................................... 8

Electrical Safety Guidelines .................................................................................................................. 8

General Safety Guidelines .................................................................................................................... 9

ESD Safety Guidelines ........................................................................................................................... 9

Operation Safety Guidelines .............................................................................................................. 10

Introduction ......................................................................................................... 11

Main Features ......................................................................................................................................... 11

System Chassis ........................................................................................................................................ 11

Chassis ................................................................................................................................................ 11

Back Panel .......................................................................................................................................... 14

Get Started .......................................................................................................... 16

Packing List ............................................................................................................................................. 17

Chassis Components Installation ............................................................................................................ 18

Important Safety Guidelines .............................................................................................................. 18

Installation Tools ................................................................................................................................ 18

Accessory Kit....................................................................................................................................... 19

Install an HDD Removable Drive ........................................................................................................ 19

Remove the Chassis Cover ................................................................................................................. 20

HASP Dongle Internal Installation ...................................................................................................... 21

Access the Front Chassis Fans ............................................................................................................ 22

Access the Power Supply .................................................................................................................... 23

Infocaster Manager™ NM3200 Hardware Manual Contents

Chassis Rack Installation ......................................................................................................................... 25

Install the Chassis Slides ..................................................................................................................... 25

Rack Mount Safety Instructions ......................................................................................................... 26

Rack Mount the Chassis ..................................................................................................................... 26

GPI Triggers ............................................................................................................................................. 28

Serial Port GPI Trigger ........................................................................................................................ 28

USB GPI Trigger................................................................................................................................... 28

Before You Turn Your System On ........................................................................................................... 29

Security ................................................................................................................................................... 30

Maintenance ........................................................................................................ 31

Hot Swap Power Supplies ....................................................................................................................... 32

To replace the failed power supply module ....................................................................................... 32

Back Up Files ........................................................................................................................................... 32

Defragment Hard Drive .......................................................................................................................... 33

System Restore ....................................................................................................................................... 33

Recovery Solutions ............................................................................................................................. 33

Create Your Backup Media ................................................................................................................. 33

Recovery Options ............................................................................................................................... 33

Launch Recovery ................................................................................................................................ 34

Choose a Recovery Option ................................................................................................................. 34

Prevent Damage and Malfunction ......................................................................................................... 35

Hardware ............................................................................................................................................ 35

Anti-Virus Software ............................................................................................................................ 35

Operating System Updates ................................................................................................................. 35

Automatic Updates............................................................................................................................. 36

Specifications ....................................................................................................... 37

System Technical Specifications ............................................................................................................. 37

Power Supply Specifications ................................................................................................................... 37

Infocaster Manager™ NM3200

Term or Convention

Description

CAPS

Indicates a specific key on the keyboard, such as ENTER, TAB, CTRL, ALT, DELETE

Code

Indicates variables or command-line entries, such as a DOS entry or something you type into a field.

Indicates the direction of navigation through a hierarchy of menus and windows.

hyperlink

Indicates a jump to another location within the electronic document or elsewhere.

Note:

Indicates important information that helps to avoid and troubleshoot problems.

Hardware Manual Preface

Preface

Manual Information

Purpose

This manual details the features, installation, operation, maintenance, and specifications of the NM3200 system.

Audience

This manual is written for engineers, technicians, and operators responsible for the system installation and set up.

Writing Conventions

This manual adheres to the following writing conventions.

Writing Conventions

Unpacking/Shipping Information

Imagine Communications has carefully inspected, tested, and calibrated this product prior to shipment to ensure years of stable and trouble free service.

Before you install and configure your system, follow these steps:

1. Check equipment for any visible damage that may have occurred during transit.

2. Confirm that you have received all items listed on the packing list.

Infocaster Manager™ NM3200

WARNING

Identifies conditions or practices that can result in personal injury or loss of life—high voltage is present. Uninsulated

dangerous voltage within the product’s enclosure may be

sufficient to constitute a risk of electric shock to persons.

CAUTION

Identifies conditions or practices that can result in damage to the equipment or other property. Important operating and maintenance (servicing) instructions are included in the literature accompanying the product.

Hardware Manual Preface

3. Contact your Imagine Communications sales representative if any parts are missing.

4. Contact the carrier if any item is damaged.

5. Remove all packaging material from the product and its associated components before you install

the unit.

Keep at least one set of original packaging, in the event that you need to return a product for servicing. If the original packaging is not available, you can purchase replacement packaging from Imagine Communications at a modest cost or supply your own packaging as long as it meets the following criteria:

 The packaging must be able to withstand the weight of the product.  The product must be held rigid within the packaging.  There must be at least two inches (5 cm) of space between the product and the container.  The corners of the product must be protected.

If the product is still within the warranty period, Imagine Communications will return the product to you prepaid after servicing.

Safety Standards and Compliances

Safety Terms and Symbols

This manual uses the following safety terms and symbols to identify certain conditions or practices.

Restriction on Hazardous Substances (RoHS) Directive

Directive 2002/95/EC–commonly known as the European Union (EU) Restriction on Hazardous Substances (RoHS)–sets limits on the use of certain substances found in electrical and electronic equipment. The Directive takes effect on July 1, 2006, and it refers to the following hazardous substances:

Infocaster Manager™ NM3200 Hardware Manual Preface

 Lead (Pb)  Mercury (Hg)  Cadmium (Cd)  Hexavalent Chromium (Cr-V1)  Polybrominated Biphenyls (PBB)  Polybrominated Diphenyl Ethers (PBDE)

All relevant Imagine Communications products either comply with the legislation or are exempt. For example, spare parts supplied for the repair and upgrade of equipment sold before July 1, 2006 are exempt from the legislation.

Figure 1: RoHS Compliant Symbol

Waste from Electrical and Electronic Equipment (WEEE) Directive

The European Union (EU) Directive 2002/96/EC on Waste from Electrical and Electronic Equipment (WEEE) deals with the collection, treatment, recovery, and recycling of electrical and electronic waste products. The objective of the WEEE Directive is to assign the responsibility for the disposal of associated hazardous waste to either the producers or users of these products. Producers or users are required to recycle electrical and electronic equipment at end of its useful life, and must not dispose of the equipment in landfills or by using other unapproved methods.

In accordance with this EU Directive, Imagine Communications has affixed labels indicating that such products must be properly recycled. Contact your local Imagine Communications sales representative for information on returning these products for recycling. Imagine Communications equipment that complies with the EU directive will be marked with a WEEE-compliant symbol, as shown below.

Figure 2: WEEE Compliance Symbol

Infocaster Manager™ NM3200

WARNING

To avoid electrical shock, check the power cords properly.

WARNING

Adhere to the following Electrical Safety Guidelines to avoid possible damages to the system or injury to yourself.

Hardware Manual Preface

Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury or damage to your system.

Electrical Safety Guidelines

Power Cords

 Use the exact type of power cords as required.  Be sure to use power cord(s) that came with safety certifications.  The power cord(s) must be compliant with the AC voltage requirements in your region.  The power cord plug cap must have an electrical current rating that is at least 125% of the electrical

current rating of this product.

 The power cord plug cap that plugs into the AC receptacle on the power supply must be an IEC 320,

sheet C13, type female connector.

 Plug the Power cord(s) into a socket that is properly grounded before turning on the power.  This hardware contains hazardous voltage levels. To avoid electrical shock, disconnect all cords

before accessing the system chassis or its components.

General Electrical Safety Guidelines

 Be aware of the locations of the power switches on the chassis and in the room, so you can

disconnect the power supply if an accident occurs.

 Take extra precautionary measures when working with high voltage components. It is not

recommended to work alone.

 Before removing or installing main system components, be sure to disconnect the power first. Turn

off the system before you disconnect the power supply.

 Use only one hand when working with powered-on electrical equipment to avoid possible electrical

shock.

 Use rubber mats specifically designed as electrical insulators when working with computer systems.  The power supply or power cord must include a grounding plug and must be plugged into grounded

outlets.

 This product is suitable for connection to IT power sources.  CAUTION - RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED

BATTERIES ACCORDING TO THE INSTRUCTIONS.

 Make sure not to install the motherboard battery upside down to avoid possible explosion. Make

sure that the positive side should be facing up on the motherboard.

Infocaster Manager™ NM3200

WARNING

Adhere to the following General Safety Guidelines to ensure your personal safety.

CAUTION

Electric Static Discharge (ESD) can damage electronic components. To prevent damage to your system board, it is important to handle it very carefully.

Hardware Manual Preface

 CAUTION – Do not open the enclosures of power supplies or CD ROM to avoid injury.

Protective Earth Requirements

 The building installation shall provide a means for connection to protective earth; and  The equipment is to be connected to that means; and  A service person shall check whether or not the socket-outlet from which the equipment is to be

powered provides a connection to the building protective earth. If not, the service person shall arrange for the installation of a protective earthing conductor from the separate protective earthing terminal to the protective earth wire in the building.

General Safety Guidelines

 Equipment is for use only in restricted access locations where only trained personnel have access.  Keep the area around the the chassis clean and free of clutter.  To avoid injuries to the back, be sure to use your leg muscles, keep your back straight, and bend

your knees, when lifting the system.

 Avoid wearing loose clothing to preventing it from coming into contact with power circuits.  After removing the components or chassis cover from the system, place them on a table for

safeguard.

 Be sure to remove any jewelry or metal objects before working on the chassis to avoid short circuits

should these objects come into contact with power circuits.

 After accessing the interior of the chassis, be sure to replace and secure the chassis cover.

ESD Safety Guidelines

The following measures are generally sufficient to protect against Electric Statics Discharge (ESD).

 Use a grounded wrist strap designed to prevent static discharge.  Keep all components and printed circuit boards (PCBs) in their anti-static bags until ready for use.  Touch a grounded metal object before removing the board from the anti-static bag.  Do not let components or PCBs come into contact with your clothing, which may retain a charge

even if you are wearing a wrist strap.

 Touch a grounded metal object before removing the board from the anti-static bag.  Handle a board by its edges only; do not touch its components, peripheral chips, memory modules

or contacts.

 When handling chips or modules, avoid touching their pins.

Infocaster Manager™ NM3200

CAUTION

Do not open the casing of a power supply. Power supplies can only be accessed and serviced by a qualified technician of the manufacturer.

Hardware Manual Preface

 Put the motherboard and peripherals back into their anti-static bags when not in use.  For grounding purposes, make sure your computer chassis provides excellent conductivity between

the power supply, the case, the mounting fasteners and the motherboard.

Operation Safety Guidelines

Adhere to the following safety guidelines to avoid personal injury when accessing the chassis.

1. Turn off all peripheral devices connected to the chassis.

2. Power off the system.

3. Unplug all power cords from the system or wall outlets.

4. Disconnect all the cables and label the cables for easy identification.

5. Use a grounded wrist strap designed to prevent static discharge when handling components.

Infocaster Manager™ NM3200 Hardware Manual Introduction

Introduction

This chapter provides an introduction to the NM3200 systems, and includes the following topics:

 Main Features (on page 11)  Front Panel Components (on page 12)  Back Panel (on page 14)

Main Features

Your NM3200 system works with publishers and players to distribute and control content output.

These are the main features of your NM3200 system.

 Manage players from one central location via TCP/IP, Satellite, or LAN.  Control individual or groups of players simultaneously.  Update content remotely to keep the information current.  View playback remotely.  Control Choices: GPI, automation, manual.  Hot-swappable hard drives.

System Chassis

Chassis

The following figure shows the NM3200 system.

Infocaster Manager™ NM3200 Hardware Manual Introduction

Front Panel Components

The front panel provides access to the hot-swappable system drives and the CD/DVD-RW drive.

System Drives

The NM3200 system drives consist of three 1 TB SATA drives in RAID 5 linked together for a total drive capacity of 2.0 TB.

Starting with Drive 0, the three-drive array is partitioned into three partitions:

 Recovery,  100 GB for the operating system,  and the remaining space is available for media storage across all drives.

Front LED Panel

NM3200 has six panel LEDs indicating the system status. The LED panel also has the system power On/Off, system reset (restart), and alarm reset buttons.

+ 26 hidden pages

Imagine communications Infocaster Manager NM3200 Hardware Manual

Specifications and Main Features

Frequently Asked Questions

User Manual