Image 104000 Owner's Manual

USER’S MANUAL

QUESTIONS?

As a manufacturer, we are com­mitted to providing complete
customer satisfaction. If you
have questions, or if there are
missing parts, we will guarantee
complete satisfaction through
direct assistance from our factory.

TO AVOID UNNECESSARY
DELAYS, PLEASE CALL DIRECT
TO OUR TOLL-FREE CUSTOMER
HOT LINE. The trained techni­cians on our customer hot line
will provide immediate assis­tance, free of charge to you.

CUSTOMER HOT LINE:

1-877-897-7493

Mon.–Fri., 6 a.m.–6 p.m. MST

Model No. 831.104000
Serial No.

Write the serial number in the
space above for reference.

CAUTION

Read all precautions and instruc­tions in this manual before using
this equipment. Save this manual
for future reference.

Serial Number Decal

®

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2

Posting the Warning Sign . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Before Y ou Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Choosing a Location for the Hydrotherapy Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Using the Hydrotherapy Spa . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Spa Shell Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Console Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Trouble-shooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Part List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Exploded Drawing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Back Cover

The warning sign, shown below, must be posted on a wall or fence where all users of the hydrotherapy spa will
be able to see it. If the spa is moved, the sign must also be moved and reposted near the spa. If the sign
becomes illegible or lost, call our toll-free Customer Hot Line at 1-877-897-7493 to obtain a replacement sign.
Post the sign as described above.

Posting the Warning Sign

Table of Contents

IMAGE®is a registered trademark of ICON Health & Fitness, Inc.

3

WARNING: To reduce the risk of drowning, electric shock, or serious injury, read the following
important precautions before using the hydrotherapy spa.

READ AND FOLLOW ALL INSTRUCTIONS

1. It is the responsibility of the owner to ensure
that all users of the hydrotherapy spa are
adequately informed of all precautions.

2. Use the hydrotherapy spa only as described
in this manual.

3. The hydrotherapy spa is intended for home
use only. Do not use the spa in any commer­cial, rental, or institutional setting.

4. Use the hydrotherapy spa only on a level
surface. Do not use the spa on carpet or
other materials that could be damaged by
moisture. Do not use the spa on rough or
sharp surfaces such as gravel or wood
chips.

5. The hydrotherapy spa will weigh approxi­mately 1,800 pounds (818 kgs) when it is
filled with water. Be sure that the location
you select for the spa will support this
weight, plus the weight of the occupants.

6. Inspect and tighten all parts regularly; replace
any worn or missing parts immediately.

7. DANGER—Risk of injury: Do not remove or
alter the covers on the suction fittings. Never
operate the hydrotherapy spa if the suction
guard is missing or broken. If you need to
replace a suction fitting, be sure to use only
manufacturer-recommended parts. Keep hair
and body parts away from the suction guard.
Do not allow long hair to float freely in the
water; long hair should be restrained with a
bathing cap.

8. IMPORTANT: Do not allow the hydrotherapy
spa to be exposed to direct sunlight when it
is empty. The surface of the spa shell can
reach temperatures as high as 150°F (65°C)
in a matter of minutes if exposed to the sun
while it is empty. These high temperatures
can cause significant damage, such as blis­tering of the shell surface and warping of the
spa shell. Any damage caused by sun expo­sure is not covered under warranty.

9. Do not bring any object into the hydrothera­py spa that could damage the spa shell.

10. Never insert any object into any opening.

11. Do not use breakable containers near or in
the hydrotherapy spa.

12. Do not sit on the spa cover or place objects
on it. It is not designed to support weight.

13. Remove any water or debris that may collect
on the spa cover.

14. Keep children under 12 and pets away from
the hydrotherapy spa when it is not in use.

15. Keep all chemicals away from children and
pets.

16. The pH and chemical balance of the water
must be maintained as explained in this man­ual (see pages 10 and 14). Failure to do so
may cause injury to users or damage to the
spa, and it will void the warranty.

17. Individuals with infections and open sores or
wounds should not use the hydrotherapy
spa. Bacteria thrive in warm and hot water.
Always keep the spa disinfected and main­tain the proper chemical balance.

18. Shower before and after using the hydrother­apy spa. This will remove any deodorant,
perspiration, or body oils that could contami­nate the water. Showering after will remove
any residual chemicals and any bacteria that
may have been in the spa.

19. WARNING—To avoid injury, exercise care
when entering or exiting the spa.

20. Keep all electrical appliances such as radios,
telephones, televisions and lights at least
five feet (1.5 m) away from the water.

Important Safety Instructions

4

21. To test the GFCI, press the “test” button
while the hydrotherapy spa is running. The
spa should shut off. Press the “reset” but­ton. The spa should resume normal opera­tion. If the spa continues to run after the
“test” button is pressed, then the GFCI is
damaged. Do not use the spa until the GFCI
has been repaired or replaced by a qualified
electrician.

22. DANGER—Risk of electric shock: Do not set
up the hydrotherapy spa within five feet (1.5
m) of any metal objects or surfaces. As an
alternative, you may use the spa within five
feet (1.5 m) of metal objects if each metal
object is permanently connected to the bond­ing LUG on the supply terminal box of this
unit by a minimum No. 6 AWG (13.3 mm

2

)
solid copper conductor. At least two lugs
marked “BONDING LUGS” are provided on
the external surface or on the inside of the
supply terminal box or compartment. To
reduce the risk of electric shock, connect the
local common bonding grid in the area of the
spa to these terminals with an insulated or
bare copper conductor not smaller than 6
AWG. All field-installed metal components
such as rails, ladders, drains, or other similar
hardware within ten feet (3 m) of the spa
shall be bonded to the equipment grounding
bus with copper conductors not smaller than
6 AWG.

23. A green colored terminal or a terminal
marked G, GR, Ground, Grounding, or with
the symbol is located inside the supply

terminal box or compartment. To reduce the
risk of electric shock, this terminal must be
connected to the grounding means provided
in the electric supply service panel with a
continuous copper wire equivalent in size to
the circuit conductors supplying this equip­ment.

24. Minimum Electrical Ratings:

• 120 Volt Minimum Conductor Ampacity: 15
Amps

• 120 Volt Minimum Breaker/Fuse: 15 Amps

25. Do not operate the pump motor when the spa
is empty. The pump motor may be seriously
damaged if it is operated without water circu­lating.

26. DANGER—Risk of drowning: Exercise
extreme caution to prevent unauthorized and
unsupervised use of the hydrotherapy spa by
children. Children must always be super­vised.

27. DANGER—To reduce the risk of drowning:

• Never use the hydrotherapy spa alone;

• Children should not use the spa unless
they are supervised by an adult;

• Keep pets away from the spa at all times;

• Always replace and lock the spa cover
when the spa is not in use.

28. WARNING—To reduce the risk of injury: The
water temperature should never exceed
104°F (40°C). Water temperature in excess of
100°F (38°C) may be injurious to your health.
If you plan to remain in the hydrotherapy spa
for more than 10 to 15 minutes, lower the
temperature to 100°F (38°C) or below. Lower
temperatures are also recommended for chil­dren. Children should not be allowed to swim
under the surface of the water in the spa.

29. WARNING—To reduce the risk of injury:
Always use an accurate thermometer to
determine the water temperature before
using the hydrotherapy spa.

30. DANGER—To reduce the risk of drowning:
Prolonged immersion in the hydrotherapy
spa may cause hyperthermia, a dangerous
condition that occurs when the internal body
temperature rises several degrees above the
normal body temperature of 98.6°F (37°C).
The symptoms of hyperthermia include nau­sea, dizziness, drowsiness, and fainting.
Effects include: a lack of awareness, inability
to perceive heat or danger, and a greater risk
of drowning due to a loss of consciousness.

Special note: Individuals suffering from
hyperthermia may be unable to realize that
they must exit the spa, and they also may be
physically unable to do so.

31. WARNING—To reduce the risk of drowning:
Do not use the hydrotherapy spa if you are
under the influence of alcohol or drugs. Heat
from the water, in conjunction with alcohol or
drugs can cause loss of consciousness.

32. WARNING—To reduce the risk of injury or
drowning: Consult your physician about pos­sible side-effects of any medications you
may be taking before using the hydrotherapy
spa. Heat from the water, in conjunction with
some medications, may cause drowsiness
and increase the risk of drowning. Others
can effect blood pressure, heart rate, and cir­culation.

5

33. Do not use the hydrotherapy spa immediate­ly after strenuous exercise.

34.WARNING—To reduce the risk of injury: It is
especially important for persons over the age
of 35 or persons with pre-existing health
problems, such as obesity, heart disease,
high or low blood pressure, circulatory prob­lems, or diabetes to consult their physician
before using this product.

35. WARNING—The included warning sign must
be posted where all users of the spa can see
and read it (see POSTING THE WARNING
SIGN on page 2).

36. CAUTION—The hydrotherapy spa is not
designed for in-ground installation. Do not
install the spa in-ground.

37. WARNING—Disconnect the electric power
supply before servicing the hydrotherapy
spa.

38. If you feel pain or dizziness at any time while
using the hydrotherapy spa, discontinue use
and contact a physician.

39. WARNING DECAL PLACEMENT—Locate the
decals shown on the decals at the right and
familiarize yourself with the information.

WARNING: Read all instructions before
using the hydrotherapy spa. ICON assumes
no responsibility for personal injury or prop­erty damage sustained by or through the use
of this product.

SAVE THESE INSTRUC-

TIONS

Continuous exposure of the spa surface to direct
sunlight or ultra-violet rays may cause damage to
the spa’s surface, will void the warranty, and will
result in potentially hazardous surface
temperatures.To avoid sun damage, the cover
should be in place when the spa is not in use.

6

Thank you for selecting the innovative IMAGE

®

RENEW 400 hydrotherapy spa. The RENEW 400
offers the features and quality of a traditional hot tub at
an affordable price. Best of all, the RENEW 400 pro­vides the benefits of hydrotherapy in the comfort and
privacy of your own home. Hydrotherapy is a proven
method for soothing tired muscles after exercise and
for relieving the stress of a busy life. The warm envi­ronment stimulates blood flow, which is essential in
the healing process, and the powerful massage action
further eases tension and stress throughout the body.
The RENEW 400 gives you the specialized treatment
you need to feel your best.

For your benefit, read this manual carefully before
using the RENEW 400. If you have additional ques-

tions, please call our Customer Service Department
toll-free at 1-877-897-7493, Monday through Friday, 6
a.m. until 6 p.m. Mountain Time (excluding holidays).
To help us assist you, please note the product model
number and serial number before calling. The model
number is 831.104000. The serial number can be
found on a decal attached to the frame inside the spa
(see the front cover of this manual).

Before reading further, please familiarize yourself with
the parts that are labeled in the drawing below.

Wood Panels

Suction Vents

Locking

Buckle

Access Cover

Console

Spa Shell

Filter

Jets

Before You Begin