Illustra IFS03D1ICWTT, IFS03D1OCWIT, IFS03B1BNWIT, IFS03XNANWTT Installation And Configuration Manual

Illustra Flex Series

Installation and Configuration Guide

Notice

Please read this manual thoroughly and save it for future use before attempting to connect or operate this unit.

The information in this manual was current when published. The manufacturer reserves the right to revise and improve its products. All specifications are therefore subject to change without notice.

Under copyright laws, the contents of this manual may not be copied, photocopied, reproduced, translated or reduced to any electronic medium or machine-readable form, in whole or in part, without prior written consent of Tyco Security Products.

Tyco Security Products

6600 Congress Avenue

Boca Raton, FL 33487 U.S.A.

Customer Service

Thank you for using American Dynamics products. We support our products through an extensive worldwide network of dealers. The dealer through whom you originally purchased this product is your point of contact if you need service or support. Our dealers are empowered to provide the very best in customer service and support. Dealers should contact American Dynamics at (800) 507-6268 or (561) 912-6259 or on the Web at www.americandynamics.net.

Trademarks

The trademarks, logos, and service marks displayed on this document are registered in the United States [or other countries]. Any misuse of the trademarks is strictly prohibited and Tyco Security Products will aggressively enforce its intellectual property rights to the fullest extent of the law, including pursuit of criminal prosecution wherever necessary. All trademarks not owned by Tyco Security Products are the property of their respective owners, and are used with permission or allowed under applicable laws.

Product offerings and specifications are subject to change without notice. Actual products may vary from photos. Not all products include all features. Availability varies by region; contact your sales representative.

Table of Contents

Overview 1

Illustra Flex Series 3MP Indoor Dome Camera 2

Product features 2

Product overview 2

Installation 6

Illustra Flex Series 3MP Outdoor Dome Camera 10

Product features 10

Product overview 10

Installation 14

Illustra Flex 3MP Outdoor Bullet Camera 19

Product features 19

Product overview 19

Installation 22

Illustra Flex 3MP Indoor Box Camera 25

Product features 25

Product overview 25

Installation 28

System requirements 30

Network Topology 31

Network Connection 34

Default IP Address 34

DHCP 35

Managing cameras with the Illustra Connect tool 36

Configuration 38

Live menu 40

Quick Start Menu 41

BasicConfiguration 42

Video Menu 55

Streams 56

Picture Settings 58

Date / Time / OSD 65

PrivacyZones 68

Events and Actions Menu 69

Event Settings 70

Event Actions 73

Alarm I / O 75

Analytics 76

Event Logs 79

Security 81

Security Status 82

Security Status 84

Users 85

HTTP / HTTPS 87

IEEE 802.1x 88

Firewall 89

Remote Access 91

Session Timeout 93

Network Menu 94

TCP/IP 94

FTP 95

SMTP 97

SNMP 98

CIFS 99

Dynamic DNS 99

System 101

Maintenance 101

Date / Time 104

Audio 105

Analog Video 107

Health Monitor 107

Logs 108

About 109

Edge Recording 111

SD Card Management 111

Record Settings 113

Event Download 114

Appendix A: User Account Access 115

Appendix B: Using Media Player to View RTSP Streaming 117

Appendix C: Stream Resolutions 118

Appendix D: Camera Defaults 120

End User License Agreement (EULA) 129

Warning

• These units operate at AC 24V/ PoE (the Box camera also supports DC12V).

• Installation and service should be performed only by qualified and experienced technicians and comply with all local codes and rules to maintain your warranty.

• To reduce the risk of fire or electric shock, do not expose the product to rain or moisture.

• Wipe the camera with a dry soft cloth. For tough stains, slightly apply with diluted neutral detergent and wipe with a dry soft cloth.

• Do not apply benzene or thinner to the camera, which may cause the surface of the unit to be melted or lens to be fogged.

• Avoid aligning the lens to very bright objects (for example, light fixtures) for long periods of time.

• ITE is to be connected only to PoE networks without routing to the outside plant.

• Video Out connection should be intra-building only.

• Avoid operating or storing the unit in the following locations:

• Extremely humid, dusty, or hot/cold environments. Recommended operating temperature is:

• Indoor Minidome: -20˚C to 50˚C (-4˚F to 122˚F)

• Outdoor Minidome: -50˚C to 50˚C (-58˚F to 122˚F)

• Bullet: -40˚C to 50˚C (-40˚F to 122˚F)

• Box: -20˚C to 50˚C (-4˚F to 122˚F)

• Power over Ethernet (PoE) does not support heater.

• Near sources of powerful radio or TV transmitters.

• Near fluorescent lamps or objects with reflections.

• Under unstable or flickering light sources.

WEEE (Waste Electrical and Electronic Equipment). Correct disposal of this product (applicable in the European Union and other European countries with separate collection systems). This product should be disposed of, at the end of its useful life, as per applicable local laws, regulations, and procedures.

Illustra Flex Series Installation and Configuration Guide

Overview

This Illustra Flex Installation and Configuration Guide is a user manual which provides physical properties, installation, and configuration information of the cameras in Table 1 on Page 1.

Table 1 Product codes

Product Code Description

IFS03D1ICWTT Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR

IFS03D1OCWIT Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR

IFS03B1BNWIT Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR

IFS03XNANWTT Illustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR

The first portion of this guide contains information pertaining specifically to the aforementioned cameras.

• For the Illustra Flex 3MP Indoor Dome camera, refer to Illustra Flex Series 3MP Indoor Dome Camera on page 2.

• For the Illustra Flex 3MP Outdoor Dome camera, refer to Illustra Flex Series 3MP Outdoor Dome Camera on page 10.

• For the Illustra Flex 3MP Bullet camera, refer to Illustra Flex 3MP Outdoor Bullet Camera on page 19.

• For the Illustra Flex 3MP Box camera, refer to Illustra Flex 3MP Indoor Box Camera on page 25.

The second portion of this guide contains information regarding the Illustra User Web Interface and the web configuration of the aforementioned cameras. Refer to Configuration on page 38 for procedural information pertaining to camera configuration.

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Illustra Flex Series Installation and Configuration Guide

Illustra Flex Series 3MP Indoor Dome Camera

This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series 3MP Indoor Dome camera.

Product features

Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.

Go to https://illustracameras.com/products.

From the Products page, select your camera product range and then select your camera model. Click

Downloads and search for Bubble Handling and Cleaning Procedure.

Product overview

This chapter explains the features and installation of the Flex Indoor Dome camera. Product code and description of the camera is provided in the table below.

Table 2 Product code and description of the Flex Indoor Dome camera

Product Code Description

IFS03D1ICWTT Illustra Flex 3MP Mini-dome, 2.8-12mm, indoor, vandal, clear, white, TDN, TWDR

Figure 3 Physical dimensions of the Indoor Dome camera (mm)

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Illustra Flex Series Installation and Configuration Guide

Figure 4 Physical dimensions of the Indoor Dome camera

Figure 5 Pictorial index of the camera

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Illustra Flex Series Installation and Configuration Guide

Table 6 Pictorial index descriptions

Index number Description

1 Camera bottom case

2 Tilt adjustment bracket

3 Loosen the screw to take off camera housing

4 Camera housing

5 Dome cover

Figure 7 Pin definitions of the unit

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Illustra Flex Series Installation and Configuration Guide

Table 8 Interior button descriptions

Interior button Description

Resets to factory default by pressing and holding the button for five seconds.

Reboots the unit.

Analog out port.

Power over Ethernet (PoE) port.

Figure 9 Connectors of the camera

NOTE

Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring to be used. Class 2 shall be marked adjacent to the field wiring terminals.

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Figure 10 Audio and alarm pin definitions

Installation

In the box

Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:

Illustra Flex Series Installation and Configuration Guide

• 1 Network Indoor Dome Camera

• 1 printed Quick Start Guide

• 1 printed Regulatory document

• 1 NTSC/PAL output female BNC cable

• 1 adapter plate (for pendant cap

• 3 7mm adapter plate screws

• 1 Torx 10 Security L-Key

• 3 18mm plastic anchors and screws

• 1 installation template sticker

• 2 8mm pendant cap screws

Contact your dealer if any item is missing.

Note:The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.

Installation tools

The following tools assist with installation:

• a drill

• screwdrivers

• wire cutters

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Illustra Flex Series Installation and Configuration Guide

Checking appearance

When first unboxing, check whether if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should be able to protect the unit from most types of accidents during transportation.

Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 6.

Procedure 1 Disassembling the camera

Refer to Figure 11 on page 7 for a pictorial index of disassembling the camera.

Step Action

1 Remove the screws (5) to take off camera housing.

2 Gently remove the camera housing (4) and dome cover (6) and set aside.

Figure 11 Disassembling the camera

Procedure 2 Connecting the wires

Step Action

This unit supports one of the following options as power supply:

1 AC 24V:

a Connect 24V (～ ) cables to terminals ～ AC 24V

2 PoE:

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- End -

Illustra Flex Series Installation and Configuration Guide

a Connect the RJ-45 jack to a PoE compatible network device that supplied power

through the Ethernet cable.

3 Insert Audio cable and alarm cable to the unit, and connect the network cable to the RJ-45

terminal of a switch.

Note:The power source needs to be NEC Class 2 or LPS. The PoE connection should be provided by a UL Listed product and the connections shall be made in accordance with Article 800 of the NEC or local regulations.

- End -

Procedure 3 Mounting the camera

Step Action

1 Mark holes that correspond to the camera base on the mounting surface

2 Drill holes.

3 Fasten the anchors to the mounting surface with screws.

4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and

the other to the safety-cord screw of the unit.

5 Secure the unit bottom case to the wall or ceiling with tapping screws.

6 Adjust the viewing angle. Refer to Adjusting the Position on page 8 for information regarding

WARNING

CAUTION

Procedure 4 Adjusting the Position

The unit has three axes for positioning, refer to Figure 12 on page 9. While monitoring, adjust the position as below:

Step Action

1 Pan Adjustment (A). For Wall Mount and Tilted Ceilings

2 Horizontal Rotation (B)

how to adjust the viewing angle.

Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables.

Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit.

- End -

a Rotate the lens base (maximum 375°) until you are satisfied with the field of view.

a Rotate 3D assembly in the base. Do not turn assembly more than 360° as this

assembly may cause the internal cables to twist and disconnect or break.

3 Tilt Adjustment (C):

a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.

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Illustra Flex Series Installation and Configuration Guide

Limitation for three axes position:

CAUTION

• Pan range: 375°

• Tilt range: 90°

• Rotate range: Motorize Lens 356°

Figure 12 Adjusting the position of the camera

- End -

Procedure 5 Locking the Camera

Step Action

1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.

2 Attach the inner liner and camera housing.

3 Turn the power on after you have install the unit.

- End -

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Illustra Flex Series Installation and Configuration Guide

Illustra Flex Series 3MP Outdoor Dome Camera

This chapter provides product features, installation procedures, and connection information regarding the Illustra Flex Series 3MP Outdoor Dome camera.

Product features

Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.

Go to https://illustracameras.com/products.

From the Products page, select your camera product range and then select your camera model. Click

Downloads and search for Bubble Handling and Cleaning Procedure.

Product overview

This chapter explains the features and installation of the Flex Outdoor Dome camera. Product code and description of the camera is provided in the table below.

Table 13 Product code and description of the Flex Outdoor camera

Product Code Description

IFS03D1OCWIT Illustra Flex 3MP Mini-dome, 2.8-12mm, outdoor, vandal, clear, white, TDN w/IR, TWDR

Figure 14 Physical dimensions of the Outdoor Dome camera (mm)

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Illustra Flex Series Installation and Configuration Guide

Figure 15 Physical dimensions of the Outdoor Dome camera

Figure 16 Pictorial index of the Outdoor Dome camera

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Illustra Flex Series Installation and Configuration Guide

Table 17 Pictorial index descriptions

Index number Description

1 Camera bottom case

2 IR board

3 Tilt adjustment bracket

4 Camera top case

5 Loosen the screw to take off camera housing

6 Dome cover

Figure 18 Pin definitions of the unit

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Illustra Flex Series Installation and Configuration Guide

Table 19 Interior button descriptions

Interior button Description

Resets to factory default by pressing and holding the button for five seconds.

Reboots the unit.

Analog out port.

Power over Ethernet (PoE) port.

Note:The connector cable of the Outdoor Dome Camera should be contained in a conduit suitable for outdoor use.

NOTE

Figure 20 Connectors of the unit

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Figure 21 Audio and alarm pin definitions

Installation

In the box

Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box.

• 1 Network Outdoor Dome Camera

Illustra Flex Series Installation and Configuration Guide

• 1 printed Quick Start Guide

• 1 printed Regulatory document

• 1 NTSC/PAL output female BNC cable

• 1 adapter plate (for pendant cap)

• 3 7mm adapter plate screws

• Desiccant

• 1 Torx 10 Security L-Key

• 3 18mm plastic anchors and screws

• 1 installation template sticker

• 2 8mm pendant cap screws

Contact your dealer if any item is missing.

Note:The adapter plate is for an installation with a ADCi6DPCAPI (W/B) pendant cap and can also be used to mount to a standard dual gang electrical box.

Installation tools

The following tools assist with installation:

• a drill

• screwdrivers

• wire cutters

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Illustra Flex Series Installation and Configuration Guide

Checking appearance

Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 14.

Procedure 6 Disassembling the Camera

Step Action

1 Remove the screws (4).

2 Gently remove the camera housing (3) and dome cover (5).

3 Set the camera housing aside.

Figure 22 Disassembling the outdoor camera

Procedure 7 Connecting the wires

Connect the power cable to the power plugs with one of the following options:

Step Action

1 AC 24V:

a Insert the power cable for AC 24V.

b Connect 24 V (~) cables to terminals ~AC 24V.

2 PoE:

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Illustra Flex Series Installation and Configuration Guide

a Connect the RJ-45 jack to a PoE compatible network device that supplies power

through the Ethernet cable.

- End -

Procedure 8 Mounting the camera

Step Action

1 Mark holes that correspond to the camera base on the mounting surface

2 Drill holes.

3 Fasten the anchors to the mounting surface with screws.

4 Connect the Safety Wire (fall prevention wire, not supplied) with one end to the ceiling and

the other to the safety-cord screw of the unit.

5 Secure the unit bottom case to the wall or ceiling with tapping screws.

6 Adjust the viewing angle.

WARNING

CAUTION

Procedure 9 Optional - 4S Electrical Junction Box

Step Action

1 Secure the mounting kit (optional) to 4S Electrical box using 2 appropriate screws.

2 Secure the unit case to mounting kit using 2 appropriate screws.

3 Tuck the cables in the 4S Electrical box.

4 Adjust the view angles.

5 Attach the unit housing.

6 Turn the power on after you install the unit.

Depending on the material of your mounting surface, you may require different screws and anchors than those as supplied. To prevent the unit from falling off, ensure that it is secured to a firm place (ceiling slab or channel) with a safety wire (not supplied) strong enough to sustain the total weight of the unit. Pay also attention to the finishing at the end of the wire. Never turn the lens more than 360°, which should disconnect or break internal cables.

Safety wire must be connected with one end to the ceiling and the other to the safety-cord screw of the unit.

- End -

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Illustra Flex Series Installation and Configuration Guide

Figure 23 Mounting the camera with the junction box

NOTE

Procedure 10 Adjusting the Position

The unit has three axes for positioning, refer to Figure 24 on page 18. While monitoring, adjust the position as below.

Step Action

CAUTION

The mounting kit called out in Figure 23 on page 17 is not supplied with the unit.

Keeping tilt angle over 25 degrees is recommended when IR-LED light is used. If tilt angel is below 25 degrees from the horizontal, the image would be flashed by the reflection of IR-LED light.

- End -

1 Pan Adjustment (A) For Wall Mount and Tilted Ceilings:

a Rotate the lens base (maximum 375°) until you are satisfied with the field of view.

2 Horizontal Rotation (B):

a Rotate 3D assembly in the base. Do not turn assembly more than 360° as this

assembly may cause the internal cables to twist and disconnect or break.

3 Tilt Adjustment (C):

a Tilt the lens base (maximum 90°) until you are satisfied with the field of view.

Limitation for three axes position:

• Pan range: 375°

• Tilt range: 75°

• Rotate range: Motorize Lens 356°

8200-1456-01 D0 17

Illustra Flex Series Installation and Configuration Guide

Figure 24 Adjusting the position of the camera

NOTE

For outdoor Dome camera series: Users can adjust zoom level and focus level using the Illustra Connect Web User Interface. Refer to Adjust Camera Focus / Zoom on page 59 for more information.

- End -

Procedure 11 Locking the Camera

Step Action

1 Use a soft, lint-free cloth to wipe the dome cover and remove fingerprints.

2 Attach the inner liner and camera housing.

3 Turn the power on after you have install the unit.

- End -

Procedure 12 Applying the desiccant

Step Action

1 Remove the papers from the back of the desiccant.

2 Attach to the interior side of the tilt adjuster as seen in the image below.

Figure 25 Location for desiccant application

18 8200-1456-01 D0

Illustra Flex 3MP Outdoor Bullet Camera

Product features

Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.

Go to https://illustracameras.com/products.

From the Products page, select your camera product range and then select your camera model. Click

Downloads and search for Bubble Handling and Cleaning Procedure.

Product overview

This chapter explains the features and installation of the Flex Bullet camera. Product code and description of the camera is provided in the table below.

Table 26 Product code and description of the Flex Bullet camera

Illustra Flex Series Installation and Configuration Guide

Product Code Description

IFS03B1BNWIT Illustra Flex 3MP Bullet, 2.8-12mm, outdoor, non-vandal, white, TDN w/IR, TWDR

Figure 27 Flex 3MP Bullet Camera

Figure 28 on page 20 illustrates dimensions and physical properties of the unit as well as a pictorial index of the camera connectors. Descriptions of these connectors are available in Table 29 on Page

20.

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Illustra Flex Series Installation and Configuration Guide

Note:The connector cable of the Outdoor Bullet Camera should be contained in a conduit suitable for outdoor use.

Figure 28 Camera dimensions (mm) and pictorial index

Table 29 Pictorial index descriptions

Index

number

1 I/O connectors Connection for Input/Output devices.

2 Power Connector

3 BNC cable Connection for a BNC cable for analog out.

RJ-45 Ethernet Connector/Power over Ethernet (PoE)

Name Description

Connection to the external power source at AC 24V only.

Connection for the RJ-45 cable for network connection as well as PoE.

The input and output cables of the Bullet camera are labeled with icons that designate their usage. Input/Output connector descriptions on page 20 illustrates and describes these icons.

Table 30 Input/Output connector descriptions

Icon Description

Alarm In

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Illustra Flex Series Installation and Configuration Guide

Icon Description

Alarm Out

Audio In

Audio Out

Power

Ground

You can find the interior buttons and ports on the base of the Bullet camera. Remove the two screws to open the cover for access to these pins. Refer to Figure 31 on page 21 and Table 32 on Page 21 for descriptions of these buttons and ports.

Figure 31 Interior buttons and ports of the Bullet camera

Table 32 Descriptions of the interior buttons and ports of the Bullet camera

Index number Name

1 SD card slot

2 Serial port

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Illustra Flex Series Installation and Configuration Guide

Index number Name

3 Default: returns to factory default by pressing the button for five seconds

4 Reset: system restart

CAUTION

NOTE

When removing the screws for the default/reset cover, ensure you replace and tighten the screws to avoid water leaking after adjustment.

Connectors and field wiring terminals for external Class 2 circuits provided with marking indicating minimum Class of wiring should be used. Class 2 should be marked adjacent to the field wiring terminals.

Installation

In the box

Check everything in the packing box matches to the order form and the packing slip. In addition to this guide, items below are included in the packing box:

• 1 Network IR Bullet Camera

• 1 printed Quick Start Guide

• 1 printed Regulatory document

• 4 31mm screws and anchors

• 1 installation template sticker

• 1 Torx 10 and 20 Security L-Key

Contact your dealer if any item is missing.

Installation tools

The following tools assist with installation:

• a drill

• screwdrivers

• wire cutters

Checking appearance

Remove the protective part of the unit when every item is checked in accordance with the list in In the box on page 22.

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Illustra Flex Series Installation and Configuration Guide

Procedure 13 Mounting the camera

Step Action

1 Affix the mounting template to the surface. After you drill the holes, knock in 4 plastic

anchors and then lock in the 4 self-tapping screws to fasten the camera to the surface.

Figure 33 Mounting the Bullet camera to a ceiling

2 Mount the unit onto the ceiling and fasten it securely as seen in Figure 33 on page 23, or if

WARNING

CAUTION

mounting onto a wall refer to Figure 34 on page 23.

Figure 34 Mounting the Bullet camera to a wall

Depending on the material of mounting surface, different screws and anchors than those supplied with the product may be required. To prevent the unit from falling off the surface, ensure that it is mounted to a firm location (ceiling slab or channel) using a safety wire strong enough to withstand the total weight of the unit. Be aware of the finishing at the end of the wire.

Safety wire must be connected with one end the wall or ceiling and the other to the safety-cord screw of the unit. By cabling so, it is possible to prevent the unit from accidental falling in a sudden at any time.

23 8200-1456-01 D0

- End -

Illustra Flex Series Installation and Configuration Guide

Procedure 14 Connecting the wires

Step Action

1 Attach the camera to the fixed surface.

2 Pass all the signal cables through the mounting bracket.

3 Connect the power cable to the power plugs with one of the following options:

a AC 24V: Connect 24V (~) cables to terminals ~AC 24V.

b PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power

through the Ethernet cable.

4 Insert audio cable and alarm cable to the unit. Connect the network cable to the RJ-45

terminal of a switch. Refer to Input/Output connector descriptions on page 20 for further information regarding wiring.

- End -

Procedure 15 Adjusting the camera position

Step Action

1 Use the security key to loosen the security torx screw on one side of the mount bracket so

that you can tilt the camera.

2 Loosen the screw on the retaining ring to adjust the camera angle.

3 After adjustments, fasten the screws and retaining ring back to the camera.

Figure 35 Adjusting the camera position

Procedure 16 Adjusting the sun shield hood

• Move the sun shield hood forward and backward to adjust the position of sunshade.

CAUTION

• Ensure to adjust the sun shield hood in coordination with lens in case of sunshade problems.

• To avoid damage to the housing of the unit, do not adjust the sun shield position excessively.

8200-1456-01 D0 24

- End -

Illustra Flex 3MP Indoor Box Camera

Product features

Len cases require special care when handling and cleaning to avoid scratches. For information on bubble handling and cleaning, see 8200-1174-01 Bubble Clearing Procedure Application Note.

Go to https://illustracameras.com/products.

From the Products page, select your camera product range and then select your camera model. Click

Downloads and search for Bubble Handling and Cleaning Procedure.

Product overview

This chapter explains the features and installation of the Flex Indoor Box camera. Product code and description of the camera is provided in the table below.

Table 36 Product code and description of the Flex Bullet camera

Illustra Flex Series Installation and Configuration Guide

Product Code Description

IFS03XNANWTT Illustra Flex 3MP Box, no lens, indoor, non-vandal, white, TDN, TWDR

Figure 37 Camera dimensions

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Illustra Flex Series Installation and Configuration Guide

Camera connectors

Figure 38 on page 26 and Table 39 on Page 27 describe the connectors of the camera and their designations.

Figure 38 Camera connectors

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Illustra Flex Series Installation and Configuration Guide

Table 39 Connector descriptions

Inde

2 AC/DC To use AC/DC power.

3 Video Out Connection Analog out.

4 SDCard Slot To use a SDcard for recording and storage.

5 Reset Button To reboot the unit.

6 Default Button To reset all settings of the unit to factory default, press for 5 seconds.

7 Auto Focus Button To apply backup focus.

8 I/O Connector To connect Input/Output devices.

RJ-45 Ethernet Connector/PoE

Name Description

To insert the RJ-45 cable for network connection as well as Power over Ethernet (PoE)

Figure 40 on page 27 and Table 41 on Page 27 describe the input and output connectors and icons on the unit.

Figure 40 I/O connectors

27 8200-1456-01 D0

Table 41 I/O connectors icon descriptions

Icon Description

RS-485 input and output

Alarm in

Alarm out

Illustra Flex Series Installation and Configuration Guide

Icon Description

Audio input

Audio output

Installation

In the box

Check everything in the box matches the order form and the packing slip. In addition to his manual, the items below are included in the box.

• 1 network Box Camera

• 1 2 position 3mm Euro style plug

• 1 printed Quick Start Guide

• 1 printed Regulatory document

Please contact your dealer if any item is missing.

Installation tools

Use the following tools to complete the installation:

• Drill

• Screwdriver

• Wire cutters

Checking appearance

When first taking the camera out of the box, check if there is any visible damage to the appearance of the unit and its accessories. The protective materials used for the packaging should protect the unit from most potential accidents during transportation.

Procedure 17 Connecting the wires

To connect the wires to the correct tables, complete the following steps:

Step Action

1 Connect the power cable to the power plugs with on of the following options:

a DC12V: Connect 12V(- ) to terminal = DC 12V-, and connect 12V(+ ) to terminal =DC

12V+

b AC24V: Connect 24V (~) cables to terminals ~AC 24V

c PoE: Connect the RJ-45 jack to a PoE compatible network device that supplies power

through the Ethernet cable.

2 Insert the audio cable and alarm cable to the unit, and connect the network cable to the RJ-

45 terminal of a switch.

8200-1456-01 D0 28

Illustra Flex Series Installation and Configuration Guide

CAUTION

Procedure 18 Mounting the camera

To mount the camera, complete the following steps:

Step Action

NOTE

If using DCsupply, make sure the polarity is correct. Incorrect connection can cause malfunction and/or damage.

- End -

1 Attach the camera unit to a pendant mount (not supplied), and insert and tighten the screws

on the tripod receptacle into the screw holes on the base.

2 Mount the camera unit onto the ceiling or wall and fasten securely.

3 Connect the Safety Wire (Fall Prevention Wire, not supplied). One end connects to the wall

or ceiling and the other connects to the safety-cord screw of the camera unit.

Depending on the material of the mounting surface, different screws and anchors than those supplied may be required. To prevent the unit from falling off, ensure that it is mounted to a firm place, such as a ceiling slab or channel, using a safety wire strong enough to withstand the total weight of the unit. Safety wire must be connected with one end the wall or ceiling and the other to the safety cord screw of the unit. This helps prevent the unit from falling.

- End -

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System requirements

The table below table lists the minimum requirement to implement and operate an Illustra Flex cameras: Indoor and Outdoor Dome, Bullet, and Box.

Table 42 System Requirements

System

Browser Microsoft Internet Explorer 9 or above, Firefox, Safari, Chrome

Unit

Power Supply

Networking

Wired

NOTE

CAUTION

AC 24V / PoE NOTE: The Box camera also supports DC 12V.

10/100BASE-T Ethernet (RJ-45 connector) NOTE: A switch is required for surveillance on multiple units.

All the installation and operations should comply with your local electricity safety rules.

To avoid damage to the unit, never connect more than one type of power supply (PoE IEEE802.3 Ethernet Class 0 or AC24V power plug) at the same time. If using PoE, this camera is to be connecting only to PoE networks without routing to heterogeneous devices.

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Network Topology

The Illustra Flex cameras deliver video images and audio in real-time using the Internet and Intranet. It is equipped with an Ethernet RJ-45 network interface.

The following images illustrate the network topologies of the cameras.

Indoor and Outdoor Dome Camera Topology

Figure 43 Dome Cameras Network Topology Type I

Figure 44 Dome Cameras Network Topology Type II

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Bullet Camera Topology

Figure 45 Bullet Camera Network Topology Type I

Figure 46 Bullet Camera Network Topology Type II

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Box Camera Topology

Figure 47 Box Camera Network Topology Type I

Illustra Flex Series Installation and Configuration Guide

Figure 48 Box Camera Network Topology Type II

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Network Connection

Default IP Address

Since this is a network-based unit, an IP address must be assigned at the very first bootup. The default IP address of the unit is 192.168.1.168 and sub mask is 255.255.255.0.

However, if you have a DHCP server in your network, the unit obtains an IP address automatically from the DHCP server so that you do not need to change the IP address of the camera.

Note:If you assign the camera a Static IP address prior to DHCP being enabled, the camera first reboots for approximately 30 seconds and then remains accessible at its Static IP until it connects to a DHCP server.

• Connect to a PC directly: Directly connect the camera to a PC using a standard Ethernet cable.

• Connecting a camera to a Local Area Network (LAN): To add the camera to an existing LAN, connect the camera to the hub or switch on your network. If you want to provide the camera power using the Ethernet connection, a PoE-enabled hub or switch is required.

Figure 49 Network connection diagram

Default camera settings

The following table describes the default camera settings.

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Network Settings Defaults

DHCP Enabled

Static IPAddress 192.168.1.168

Default Username admin

Default Password admin

Illustra Flex Series Installation and Configuration Guide

Procedure 19 Connecting from a computer

Step Action

1 Ensure the camera and your computer are in the same subnet.

2 Check whether if the network is available between the unit and the computer by pinging the

default IP address.

a Start a command prompt.

b Type “Ping 192.168.1.168”. If the message “Reply from…” appears, it means the con-

nection is available.

3 Start Internet Explorer and enter IP address: 192.168.1.168. A login window appears. In the

window, enter the default user name: admin and password: admin to log in.

- End -

DHCP

On initial camera startup, and after a hardware factory reset, Dynamic Host Configuration Protocol (DHCP) is enabled by default and remains enabled until the camera receives either a DHCP address or is assigned a Static IP address.

Procedure 20 Enable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

4 Select Apply to save the settings.

The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address

192.168.1.168, but continues to search for a DHCP address.

- End -

Procedure 21 Disable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be

entered. The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

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a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The

default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default

setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

Managing cameras with the Illustra Connect tool

In addition to using the IE browser to access your camera, you can alternatively use the provided tool, Illustra Connect.

Illustra Connect is a management tool designed to manage your network cameras on the LAN. It can:

• help you find multiple network cameras

• set the IP addresses

• show connection status

• manage firmware upgrades

• bulk configuration

Refer to Configuration on page 38 for further information regarding using the Illustra Connect tool for configuring the cameras.

Procedure 22 Connecting to the camera using Illustra Connect

Note:

Illustra Connect can only discover devices on the same subnet as its host computer. Therefore, the camera and the computer being used to configure it must be on the same subnet.

Step Action

1 Using a computer which is connected to the same network and subnet, install the Illustra

Connect software.

The Illustra Connect software and the Illustra Connect manual are available to download on www.illustracameras.com

2 When the installation is complete, run Illustra Connect.

It searches the network and displays all compliant devices.

3 Select the camera you want to configure, locating it by its unique MAC address.

4 Right-click the camera and select Launch Web GUI Configuration. The camera Web User

Interface displays.

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Procedure 23 Connecting to the camera using the static IP address

Step Action

1 The camera attempts to obtain an IP Address from the DHCP Server. When no DHCP

Server is available the camera is assigned a Static IP address of 192.168.1.168.

2 Open Microsoft Internet Explorer and enter the URL of the camera as 192.168.1.168. The

camera sign in page displays.

Note:

The computer you use to configure the camera must have an IPaddress on the same subnet.

- End -

Procedure 24 Logging on to the camera web user interface

Step Action

1 When you select the camera, the sign in page displays. Select your preferred language from

the drop-down menu.

2 Enter the username in the Username text box. The default username is admin.

3 Enter the password in the Password text box. The default password is admin.

4 Select Log in.

5 The Live view page appears. This displays the current view of the camera.

Note:

To view the video pane the latest version of QuickTime must be installed and enabled on the computer running the browser session.

- End -

Procedure 25 Enabling the correct video orientation for a wall mounted camera

Step Action

1 Log on to the camera web user interface.

2 Select Setup on the camera web user interface banner to display the setup menus.

3 Select the Picture Basic tab from the Basic Configuration menu.

4 Select the required Orientation setting:

• Mirror

• Flip

5 The video pane updates to display the new settings.

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Illustra Flex Series Installation and Configuration Guide

Configuration

The following sections explain the how you can configure Illustra Flex cameras using the Web User Interface.

Security Mode Profiles for First Time Connection

The Illustra Flex cameras have features that allow for operation in a Standard Security mode or in an Enhanced Security mode.

The Enhanced Security mode of operation is used to control changes to the camera communication protocols HTTP, HTTPS, FTP, and SMTP. When the camera is in Enhanced Security mode, you require a complex seven character Administrator password to make changes to these protocols.

Refer to Summary of Security Modes on page 39 for further information regarding the differences between Standard and Enhanced Security modes.

Accessing the Illustra Flex Series Camera Web User Interface

Use the following procedure to access the camera Web User Interface.

Procedure 26 Logging in to the Camera

Step Action

1 Refer to Network Connection on page 34 for details on how to connect the camera to your

network or computer.

2 When you select the camera, the sign in page displays.

3 Select your preferred language from the drop-down menu. The default language is English.

4 Enter the default username and password when prompted - Username: admin, Password:

admin.

5 Click Log in. The camera Web User Interface displays.

• The first time you access the camera, you are prompted to use either the Standard Security or Enhanced Security. If you are keeping Standard Security, best practice is to use the Change Password check box to immediately change the default password to one unique to your surveillance system.

6 Optional - If you select the Enhanced Security option, you are required and instructed to

create a complex password.

Note:The password must meet the following requirements: Be a minimum of seven characters long. Have at least one character from at least three of the following character groups:

• Upper-case letters

• Lower-case letters

• Numeric characters

• Special characters

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Summary of Security Modes

Standard Security:

• Changes to communication protocols are available to all users with appropriate privileges.

• Passwords complexity is set to require minimum of any 5 characters.

• Authentication method is set to basic by default.

ENHANCED SECURITY

• Unsecure Protocols are disabled by default until enabled by a user.

• Discovery protocols are disabled by default until enabled by a user.

• Changes in the protocols are only be available to a user with administrative privileges and require that user to reenter their password.

• Passwords for all accounts will meet the following password complexity requirements:

• Minimum characters: 7

• The password must have at least one character from a minimum of three of the following character groups:

a Upper case letters

b Lower case letters

c Numeric characters

d Special characters

e Changing protocols require an administrator to re-enter their password

• Authentication method is set to Digest by default.

Changing the Camera Web User Interface Language

Use the following procedure to change the language used in the camera Web User Interface.

Procedure 27 Change the Camera Web User Interface Language

Step Action

1 Open the camera sign in page. If you are already logged in to the Web User Interface, select

Log Off to display the sign in page.

2 Select your preferred language from the drop-down menu:

• English

• Arabic

• Czech

• Danish

• German

• Spanish

• French

• Hungarian

• Italian

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Illustra Flex Series Installation and Configuration Guide

• Japanese

• Korean

• Dutch

• Polish

• Portuguese

• Swedish

• Turkish

• Chinese Simplified

• Chinese Traditional

The default language is English.

3 Enter the Username.

4 Enter the Password.

5 Select Log in.

The camera web User Interface displays in the selected language.

- End -

Live menu

When you log in to the Illustra Web User Interface, the Live menu appears, as seen in Figure 50 on page 40.

When an admin user logs in for the first time the Live menu page displays, but after this each time you log in the Stream page on the Video menu displays.

Figure 50 Live menu page

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Displaying the Live View Page

Display the live camera view page.

Procedure 28 Display Live View Page

Step Action

1 Select Live in the Web User Interface banner. The Live view page displays.

2 Select a video stream from Stream to view.

3 Select a percentage from Scale to change the display size of the video pane:

• 25%

• 50%

• 75%

• 100%

The default setting is 50%.

- End -

Accessing the Setup Menus from Live View

Setup menus within the Web User Interface are restricted by user account access levels. Refer to Appendix A: User Account Access on page 115 for details on the features which are available to each role.

Procedure 29 Access Setup Menus from Live View

Step Action

• On the Live menu , click the Setup tab.

Note:When an admin user logs in for the first time the Liven menu displays. After this, on each login

the Stream page on the Video menu displays.

Quick Start Menu

When you select the Quick Start menu, the Basic Configuration Page displays, as shown in Figure 51 on page 42.

- End -

Note:When an admin user logs in for the first time the Basic Configuration page displays. After this,

on each login the Video > Streams page displays.

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Illustra Flex Series Installation and Configuration Guide

Figure 51 Basic Configuration Menu

Basic Configuration

The Basic Configuration menu provides access to the most common features required when setting up a camera for the first time and is only available to an ‘admin’ user. The following tabs are displayed:

• TCP/IP

• Video Stream Settings

• Picture Basic

• Picture Additional

• Date Time

• OSD

TCP/IP

Configure the IPv4 and IPv6 network settings on the camera.

Note:When you perform a factory reset or reboot the unit searches for the last known IP address. If this is not available it reverts to the default IP address of 192.168.1.168. This could result duplicate IP addresses. Refer to Quick Start Menu on page 41 for more information.

DHCP

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Procedure 30 Enable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

4 Select Apply to save the settings.

The camera searches for a DHCP server. If one is found it connects to that server. If no connection is made to a DHCP server within two minutes, the camera goes to the default IP address

192.168.1.168, but continues to search for a DHCP address.

- End -

Procedure 31 Disable DHCP

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Clear the Enable DHCP check box to disable DHCP and allow manual settings to be

entered. The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.The

default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx. The default

setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

IPv4

Configure the IPv4 network settings for the camera.

Procedure 32 Configure the IPv4 Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the Enable DHCP check box to enable DHCP and disable manual settings.

8200-1456-01 D0 43

Clear Enable DHCP to disable DHCP and allow manual settings to be entered.

The default setting is ‘Enabled’.

4 If Enable DHCP has been disabled:

a Enter the IPv4 Address in the IPv4 Address text box in the form xxx.xxx.xxx.xxx.

The default setting is ‘192.168.1.168’

b Enter the Network Mask in the Network Mask text box xxx.xxx.xxx.xxx.

The default setting is ‘255.255.255.0’

c Enter the Gateway IP address in Gateway text box xxx.xxx.xxx.xxx.

d Enter the Primary DNS Server in the Primary DNS Server text box xxx.xxx.xxx.xxx.

5 Select Apply to save the settings.

- End -

IPv6

Enable or disable IPv6 on the camera.

Procedure 33 Enable/Disable IPv6

Step Action

Illustra Flex Series Installation and Configuration Guide

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the TCP/IP tab in the Basic Configuration menu.

3 Select the IPv6 Enable check box to enable IPv6 on the camera.

Clear the IPv6 Enable check box to disable IPv6 on the camera.

The default setting is ‘Enabled’.

If IPv6 is enabled the Link Local and DHCP address display beside ‘Current IPv6 Addresses’ if available.

- End -

Video Stream Settings

You can configure three video streams on the camera: Stream 1, Stream 2, and Stream 3.

Configuring the Web Video Stream

Adjust the settings for each video stream.

Procedure 34 Configure the Video Stream settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Streams tab in the Basic Configuration menu.

3 Select either Stream 1, 2 or 3 from the Stream Number drop-down menu.

4 Select the required Codec from the drop-down list:

• H264

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• H264 IntelliZip

• H265

• H265 IntelliZip

• MJPEG

The default setting is ‘H264’.

5 Select the required Resolution from the drop-down menu.

The resolutions available depend on the Image Source selected:

Indoor and Outdoor Dome, Bullet, and Box Camera resolutions

Stream 1 Stream 2 Stream 3

(2048x1536) QXGA 4:3 (1280x720) 720p 16:9 (640x360) nHD 16:9

(1920x1080) 1080p 16:9 (1024x576) PAL+ 16:9 (480x360) 480 4:3

(1664x936) 16:9 (640x360) nHD 16:9 (384x288) 4:3

(1280x720) 720p 16:9 (480x360) 480 4:3

(384x288) 4:3

6 Use the slider bar to select the Frame Rate (ips).

The settings for all cameras are:

• Stream 1 - 1 - 60 ips, default 30. 60FPS is only available on Stream 1 with resolution 1920x1080 or lower.

• Stream 2 - 1 - 30 ips, default 15 ips. This stream is limited to 15 if Stream 1 is 60 ips.

• Stream 3 - 15 ips. This cannot be changed.

Note:FPS varies depending on other features - refer to the Flex Gen 2 Release Notes for further information.

7 If MJPEG has been selected, MJPEG Quality is enabled. Use the slider bar to select the

MJPEG Quality.

The default setting is 50.

8 If H264 has been selected in step 4, Rate Control is enabled. Select the required Rate

Control by selecting the radio buttons:

• VBR (Variable Bit Rate)

• CBR (Constant Bit Rate)

• CVBR (Constrained Variable Bit Rate)

The default setting is ‘CVBR’.

a If you select VBR, VBR Quality is enabled. Select the required VBR Quality from the

drop-down menu. The default setting is High.

• Highest

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Illustra Flex Series Installation and Configuration Guide

• High

• Medium

• Low

• Lowest

b If you select CBR , CBR Bit Rate is enabled. Use the slider bar to select the CBR Bit

Rate. The default setting is 1000.

c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit

Rate. The default setting is 8000.

Picture Basic

Adjust Picture Rotation, Focus / Zoom and Exposure displayed in the video pane.

Picture Rotation

Configure the orientation and corridor mode settings. Both settings are optional.

Procedure 35 Configure Orientation Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select the required Orientation setting:

• Mirror

• Flip

Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.

Note:When wall mounting the camera you should select Flip and Mirror to correct the lens orientation.

- End -

Focus / Zoom

You can configure the focus and zoom using the Web User Interface. You can use the plus and minus arrows to fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.

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Table 52 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box cameras

Indoor Dome Outdoor Dome Bullet Box

Mechanical Focus X

Motorized Focus X X X

Mechanical Zoom X

Motorized Zoom X X X

Lens Calibration X X X

Lens Selection X

Auto One Touch X X X

NOTE: Auto back focus

Procedure 36 Adjust Camera Focus / Zoom

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Use the plus and minus arrows to manually configure the focus and the slider bar to adjust

zoom settings until the image is clear. The video pane updates to display the new settings.

- End -

Procedure 37 Adjust Camera Focus using OneTouch Autofocus

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 In the Focus/Zoom section, click the One Touch button.The camera refocuses to the

zoom level selected for the image.

The video pane updates to display the new settings.

Exposure

Configure the exposure settings for the camera.

Procedure 38 Configure Exposure Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

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2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select the Exposure Mode from the drop-down menu:

• P-Iris

• Manual

Note:Settings available depend on the Exposure Mode configuration you choose.

5 Select the Exposure Method from the drop-down menu:

• Full Picture Weighted

• Upper

• Lower

• Center Weighted

• Spot

• Left

• Right

The default setting is center weighted.

6 Select the Min Exposure from the drop-down menu.

The default setting is 1/10000s.

7 Select the Max Exposure from the drop-down menu.

The default setting is 1/8s.

8 Select the Exposure Offset (F-Stops) from the drop-down menu.

The default setting is 0.

9 Select the Max Gain from the drop-down menu.

The default setting is 51db.

10 Select the Frequency radio button for either 50Hz or 60Hz.

The default setting is 60Hz.

11 Select or clear the check box for Flickerless Mode.

This feature is not selected by default.

• When you select Flickerless Mode, the minimum and maximum exposure times are locked to 1/100 and 1/50 respectively (PAL) or 1/120 and 1/60 respectively (NTSC). This applies to all cameras referenced in this guide.

- End -

Procedure 39 Restore Exposure Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select Exposure Defaults to restore the default settings.

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- End -

Picture Additional

Configure Wide Dynamic Range, Day Night Mode, and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness which displays in the video pane.

Wide Dynamic Range

Wide Dynamic Range (WDR) is a feature that supports the viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).

WDR Level allows you to adjust the WDR level to favor a underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.

A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.

Procedure 40 Disable/Enable Wide Dynamic Range (WDR)

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select the required WDR from the drop-down list:

• WDR

• True WDR

The default setting is OFF.

4 Select the WDR level from the drop-down list:

• Off

• Low

• Medium

• High

- End -

Day Night Mode

IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.

When needed, the True TDN mechanism removes an IR Cut Filter (IRCF) from in front of the images allowing the camera to see in black and white (BW) and utilize additional near-infrared energy found in many lighting sources like halogen, moonlight, etc.

This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.

IR Illuminator

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Illustra Flex Series Installation and Configuration Guide

When the camera is in B/W mode it can utilize or see near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.

Procedure 41 Enable / Disable IR Illuminator

This feature is not supported on the Indoor Dome or Box camera. Refer to product codes for feature support.

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select the Enable IR Illuminator check box to enable IR Illuminator.

Clear the Enable IR Illuminator check box to disable IR Illuminator.

The default setting is ‘Enabled’.

- End -

Day Night Mode

The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions.

Procedure 42 Configure Day Night Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select a Day Night Mode setting from the drop-down menu:

• Forced Color - enable full-time color mode.

• Forced B&W - enable full-time black and white mode.

• Auto Low- camera will adjust between BW and Color depending on light levels.

• Auto Mid - camera give a good balance of Color and BW depending on the scene.

• Auto High - increases the chance of switching to BWmode as light levels drop.

• Manual - a slider bar will display, the user can adjust the setting to suit the environment.

The default setting is 'Auto Mid'.

Picture Adjustment

Adjust brightness, contrast and saturation of the image displayed on the video pane.

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Procedure 43 Adjust the Brightness, Contrast and Saturation

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane will display the current camera view.

4 Use the slider bars to adjust:

• Brightness

• Contrast

• Saturation

• Sharpness

• Hue

The values range from 0% to 100%. The video pane updates to display the new settings.

- End -

Procedure 44 Restore Picture Balance Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select Defaults to restore the default settings.

The default values are:

• Brightness: 50%

• Contrast: 50%

• Saturation: 50%

• Sharpness: 50%

• Hue: 50%

- End -

White Balance

White balance, the ability to keep whites looking white, is normally compensated for automatically using the default Auto White Balance setting.

Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.

Procedure 45 Configure Auto White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

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3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select the required White Balance from the drop-down menu:

• Auto Wide: Suitable for a wider than normal range of lighting conditions

• Auto Normal: Suitable for a normal range of lighting conditions

• Manual: Adjustable red and blue balance

The default setting is ‘Auto Normal’.

- End -

Procedure 46 Manually Select White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select Manual from the White Balance drop-down menu.

The Red and Blue slider bars display.

5 Use the slider bars to adjust the Red and Blue balance.

The live video pane updates to display the new settings.

The red and blue values range from 1% to 100%.

If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.

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Lens Calibration

Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare, but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.

Lens calibration is automatic and you can run it from the Lens Calibration tab.

This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.

Procedure 47 Run a Lens Calibration

Step Action

1 Select Setup on the Web Interface Banner to display the setup menus.

2 Select Picture Settings from the Video menu.

3 Select the Lens Calibration tab.

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4 Select Start Calibration and wait for the camera lens initialization to complete.

5 To confirm the success of the lens calibration, select the Picture Basic tab from the

Picture Settings menu and verify that the image is in focus through the zoom range.

Use the OneTouch button to automatically focus the area.

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Lens Selection

You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the

Lens Selection tab of the Video menu.

Procedure 48 Perform a Lens Selection

Step Action

1 Select Setup on the Web Interface Banner to display the setup menus.

2 Select Picture Settings from the Video menu.

3 Select the Lens Selection tab.

4 In the Lens Model field, use the drop-down list to select the lens you installed.

5 When you change lenses, you are prompted to reboot the camera. All active sessions will be

lost. Select OK to proceed with reboot.

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Date / Time / OSD

Change the camera name, date and time and enable OSD.

Camera Name

The camera name displays on the Web User Interface banner and the on-screen display for the camera. This name also displays when using Illustra Connect or ONVIF.

Procedure 49 Change the Camera Name

Step Action

1 Select Setup on the Web User Interface banner.

2 Select the Date/Time/OSD tab in the Basic Configuration menu.

3 Enter the name of the camera in the Camera Friendly Name text box.

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Date / Time

Set the date and time on the camera.

Procedure 50 Configuring the Date and Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time/OSD from the Basic Configuration menu.

3 Select the Time 24-hour check box to enable the 24-hour clock.

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Deselect the Time 24-hour check box to enable the 12-hour clock.

The default setting is ‘24-hour’.

4 Select the Date Display Format from the drop-down menu:

• DD/MM/YYYY

• MM/DD/YYYY

• YYYY/MM/DD

The default setting is ‘YYYY/MM/DD’.

5 Select the Time Zone from the drop-down menu.

The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)

6 Select the Set Time setting by selecting the radio buttons:

• Manually

• via NTP

The default setting is ‘Manually’.

7 If you select Manually in step 5:

d Select the Date (DD/MM/YYYY) using the drop-down menus.

e Select the Time (HH:MM:SS) using the drop-down menus.

8 If you select via NTP in step 5:

a Enter the NTP Server Name in the text box.

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On-Screen Display (OSD)

Within OSD you can set enable or disable camera name and time display.

Procedure 51 Display or Hide the Camera Name OSD

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Camera Name section, select the Enable check box to display the camera name in

the OSD.

In the Camera Name section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

Procedure 52 Display or Hide the Camera Time OSD

Step Action

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1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the Date Time section, select the Enable check box to display the camera name in the

OSD.

In the Date Time section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

- End -

Procedure 53 Display or Hide the User Defined OSD

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the User Defined section, select the Enable check box to display the camera name in

the OSD.

In the User Defined section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 Select a Location from the drop-down menu.

5 Enter a name in the Name field.

The OSD User Defined fields must comply with the following validation criteria:

• 0 - 24 characters

• Cannot begin or end with:

Video Menu

When you select the Video menu, the Streams page displays, as seen in Figure 53 on page 56.

• . (dot)

• - (hyphen)

• _ (underscore)

• \ (backslash)

• " (quotes)

- End -

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Figure 53 Video Menu

The Video Menu provides access to the following camera settings and functions:

• Streams

• Picture Settings

• Date / Time / OSD

• Privacy Zones

Streams

You can configure up to three independent video streams on the camera: Stream 1, Stream 2 and Stream 3.

Video displayed on the video pane reflects the settings configured in the stream selected from the drop-down menu, either Stream 1 or Stream 2 or Stream 3.

Note:The Web User Interface uses Stream 3.

Alarm Video

Edge Recording

Camera can directly record specific events (MD, DIO and Face detection) directly to SD card. User can chose either Stream 1, 2 or 3 to be recorded. When setting up motion detection on the camera, both streams can be used. Alarm Video is configured in the Edge Recording > Record Settings menu.

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Integration with other Illustra API Clients

You can configure the 3 video streams through the Web User Interface, as detailed here, or through the Illustra API interface. Changes made to the streams through either method are applied and the video displays according to the configuration.

Opening the Web User Interface live video allows the stream to be shared with the Illustra API and will minimize the impact on camera resources.

Configuring the Video Stream

Adjust the settings for each video stream.

Procedure 54 Configure the Video Stream settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Streams tab in the Video menu.

3 Select Stream1 , 2 or 3,from the Stream Number drop-down menu.

4 Select the required Codec from the drop-down list:

• H264

• H264 IntelliZip

• H265

• H265 IntelliZip

• MJPEG

The default setting is ‘H264’.

5 Select the required Resolution from the drop-down menu.

The resolutions available depend on the model selected:

Indoor and Outdoor Dome, Bullet, and Box camera resolutions

Stream 1 Stream 2 Stream 3

(2048x1536) QXGA 4:3 (1280x720) 720p 16:9

(1920x1080) 1080p 16:9 (1024x576) PAL+ 16:9

(1664x936) 16:9 (640x360) nHD 16:9

(1280x720) 720p 16:9 (480x360) 480 4:3

(384x288) 4:3

6 Use the slider bar to select the Frame Rate (ips).

The settings for all cameras are:

(640x360) nHD 16:9

(480x360) 480 4:3

(384x288) 4:3

• Stream 1 - 1 - 60 ips, default 30. 60FPS is only available on Stream 1 with resolution 1920x1080 or lower.

• Stream 2 - 1 - 30 ips, default 15 ips. This stream is limited to 15 if Stream 1 is 60 ips.

• Stream 3 - 15 ips. This cannot be changed.

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7 If MJPEG has been selected, MJPEG Quality enables. Use the slider bar to select the

MJPEG Quality.

The default setting is 50.

8 If H264 has been selected in step 4, Rate Control will be enabled. Select the required Rate

Control by selecting the radio buttons:

• VBR (Variable Bit Rate)

• CBR (Constant Bit Rate)

• CVBR (Constrained Variable Bit Rate)

The default setting is ‘CVBR’.

a If VBR has been selected, VBR Quality is enabled. Select the required VBR Quality

from the drop-down menu. The default setting is ‘High’.

• Highest

• High

• Medium

• Low

• Lowest

b If CBR has been selected, CBR Bit Rate will be enabled. Use the slider bar to select

the CBR Bit Rate. The default setting is 1000.

c If you select CVBR, Max Bit Rate is enabled. Use the slider bar to select the Max Bit

Rate. The default setting is 8000.

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Picture Settings

Picture Basic

Adjust the Picture Rotation, Focus / Zoom, Exposure and White Balance settings.

Picture Rotation

Configure the orientation and corridor mode settings. Both settings are optional.

Procedure 55 Configure Orientation Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Video menu.

3 Select the required Orientation setting:

• Mirror

• Flip

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Mirror and Flip settings are not selected by default. The video pane updates to display the new settings.

Note:When wall mounting the camera you should select Flip to correct the lens orientation.

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Focus/Zoom

The Focus is manually configured on initial setup. The One Touch button can be used to automatically focus the area of view. The plus and minus arrows are used to manually fine tune the image. The Zoom slider bar is used to manually zoom in and out to manually configure to picture. The table below describes the features supported by each camera.

Table 54 Lens features supported for the Indoor and Outdoor Dome, Bullet, and Box cameras

Indoor Dome Outdoor Dome Bullet Box

Mechanical Focus X

Motorized Focus X X X

Mechanical Zoom X

Motorized Zoom X X X

Lens Calibration X X X

Lens Selection X

Auto One Touch X X X

NOTE: Auto back focus

Procedure 56 Adjust Camera Focus / Zoom

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Use the plus and minus arrows to manually configure the focus and the slider bar to adjust

zoom settings until the image in clear. The video pane updates to display the new settings.

- End -

Procedure 57 Adjust Camera Focus using OneTouch Autofocus

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Basic tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

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4 Select the One Touch button. The camera refocuses to the zoom level selected for the

image. The video pane updates to display the new settings.

Exposure

Configure the exposure settings for the camera.

Procedure 58 Configure Exposure Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select the Exposure Mode from the drop-down menu:

• P-Iris

• Manual

5 Select the Exposure Method from the drop-down menu:

• Full Picture Weighted

• Upper

• Lower

• Center Weighted

• Spot

• Left

• Right

The default setting is Center Weighted.

6 Select the Min Exposure from the drop-down menu.

The default setting is 1/10000s.

7 Select the Max Exposure from the drop-down menu.

The default setting is 1/8s.

8 Select the Exposure Offset (F-Stops) from the drop-down menu.

The default setting is 0.

9 Select the Max Gain from the drop-down menu.

The default settingis 51db.

10 Select the Frequency radio button for either 50Hz or 60Hz.

The default setting is 60Hz.

11 Select or clear the check box for Flickerless Mode.

This feature is not selected by default.

Procedure 59 Restore Exposure Defaults

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Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

4 Select Exposure Defaults to restore the default settings.

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Picture Additional

Configure Wide Dynamic Range, Day Night Mode, Flicker Control and Picture Adjustments including Brightness, Contrast, White Balance, Saturation and Sharpness displayed in the video pane.

Wide Dynamic Range

Wide Dynamic Range (WDR) is a feature that allows viewing of high contrast scenes that include both bright and low light areas in the same field of view (FOV).

WDR Level allows you to adjust the WDR level to favor an underexposed or overexposed image. By selecting the lower end of the control, the image is underexposed which provides more detail in areas of bright but less details in areas of darkness. Selecting the higher end of the control, the image is overexposed which provides more detail in the dark areas but less details in the bright areas.

A typical use for this feature would be viewing a scene with both indoor and outdoor lighting conditions simultaneously, for example, in a warehouse area with an open bay door.

Procedure 60 Disable/Enable Wide Dynamic Range (WDR)

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Picture Settings menu.

3 Select the required WDR from the drop-down list:

• WDR

• True WDR

The default setting is OFF.

4 Use the required WDR Level from the drop-down list:

• Off

• Low

• Medium

• High

- End -

Day Night Mode

IR/DayNight Mode utilizes a series of specific camera functions to dramatically enhance low light performance.

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This, along with slowing down another function, the shutter speed, significantly improves low light performance rendering clear images where none could be viewed previously.

IR Illuminator

When the camera is in B/W mode it can utilize or “see” near-IR illumination; something the human eye cannot do. This can be extremely powerful when the dome is paired with 850~950nm IR illuminators. With this combination a scene can be well lit with IR light that the dome can see but people cannot. This is great for areas where externally lighting is not allowed or there is a need for covert security.

Procedure 61 Enable / Disable IR Illuminator

The Indoor Dome or Box camera does not support this feature. Refer to product codes for feature support.

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select the Enable IR Illuminator check box to enable IR Illuminator.

Clear the Enable IR Illuminator check box to disable IR Illuminator. The default setting is ‘Disabled’.

- End -

Day Night Mode

The dome provides a black-and-white (B/W) mode to improve camera performance when the light level falls below certain thresholds. This allows clear images to be obtained under low-light conditions. .

Procedure 62 Configure Day Night Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional from the Basic Configuration menu.

3 Select a Day Night Mode setting from the drop-down menu:

• Forced Color - enable full-time color mode.

• Forced B&W - enable full-time black and white mode.

• Auto Low- camera will adjust between BW and Color depending on light levels.

• Auto Mid - camera give a good balance of Color and BW depending on the scene.

• Auto High - increases the chance of switching to BWmode as light levels drop.

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• Manual - a slider bar displays, the user can adjust the setting to suit the environment.

The default setting is 'Auto Mid'.

Picture Adjustment

Adjust brightness, contrast, and saturation of the image displaying on the video pane.

Procedure 63 Adjust the Brightness, Contrast and Saturation

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Use the slider bars to adjust:

• Brightness

• Contrast

• Saturation

• Sharpness

• Hue

The values range from 0% to 100%. The video pane updates to display the new settings.

- End -

Procedure 64 Restore Picture Balance Defaults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Settings tab from the Basic Configuration menu.

3 Select Defaults to restore the default settings.

The default values are:

• Brightness: 50%

• Contrast: 50%

• Saturation: 50%

• Sharpness: 50%

• Hue:50%

White Balance

White balance, the ability to keep whites looking white, is normally compensated for automatically via the default Auto White Balance setting.

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Manual White Balance is available when specific color temperature settings want to be set and preserved. This can be done using the red and blue slider adjustments set for optimal viewing.

Procedure 65 Configure Auto White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select the required White Balance from the drop-down menu:

• Auto Wide: Suitable for a wider than normal range of lighting conditions

• Auto Normal: Suitable for a normal range of lighting conditions

• Manual: Adjustable red and blue balance

The default setting is ‘AutoNormal’.

- End -

Procedure 66 Manually Select White Balance

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Picture Additional tab from the Basic Configuration menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Select Manual from the White Balance drop-down menu.

The Red and Blue slider bars display.

5 Use the slider bars to adjust the Red and Blue balance.

The live video pane updates to display the new settings.

The red and blue values range from 1% to 100%.

If you change the configuration to Manual, the slider bar reads the real-time setting of the FOV.

- End -

Lens Calibration

Use the lens calibration process to recover focus and zoom after motor stalling has occurred. Motor step stalling is rare but it can occur during shipping or through mishandling of the camera. If the One Touch focus at Wide or Tele is not working through the zoom range, the camera requires lens calibration. The lens calibration tool uses infinity focus curves to align the camera lens and correct problems focusing at Wide or Tele.

You can run a lens calibration from the Lens Calibration tab.

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This feature applies only to the Illustra Flex 3MP Indoor Dome, Outdoor Dome, and Bullet cameras.

Procedure 67 Run a Lens Calibration

Step Action

1 Select Setup on the Web Interface Banner to display the setup menus.

2 Select Picture Settings from the Video menu.

3 Select the Lens Calibration tab.

4 Select Start Calibration and wait for the camera lens initialization to complete.

5 To confirm the success of the lens calibration, select the Picture Basic tab from the

Picture Settings menu and verify that the image is in focus through the zoom range.

Use the OneTouch button to automatically focus the area of view highlighted in the yellow box displayed in the video pane.

- End -

Lens Selection

You can select the lens on the Illustra Flex Box camera. The lens models supported appear on the

Lens Selection tab of the Video menu..

Procedure 68 Perform a Lens Selection

Step Action

1 Select Setup on the Web Interface Banner to display the setup menus.

2 Select Picture Settings from the Video menu.

3 Select the Lens Selection tab.

4 In the Lens Model field, use the drop-down list to select the lens you installed.

5 When you change lenses, you are prompted to reboot the camera. All active sessions will be

lost. Select OK to proceed with reboot.

- End -

Date / Time / OSD

Change the Camera Name, Date and Time and enable On-Screen Display (OSD).

Camera Name

The camera name will be displayed on the Web User Interface banner and the on-screen display for the camera. This name will also be displayed when using Illustra Connect or ONVIF.

Procedure 69 Change the Camera Name

Step Action

1 Select Setup on the Web User Interface banner.

2 Select Date/Time/OSD from the Video menu.

3 Enter the name of the camera in the Camera Friendly Name text box.

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Date / Time

Set the date and time on the camera.

Procedure 70 Configuring the Date and Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Date/Time/OSD from the Video menu.

3 Select the Time 24-hour check box to enable the 24-hour clock.

Deselect the Time 24-hour check box to enable the 12-hour clock.

The default setting is ‘24-Hour’.

4 Select the Date Display Format from the drop-down menu:

• DD/MM/YYYY

• MM/DD/YYYY

• YYYY/MM/DD

The default setting is ‘YYYY/MM/DD’.

5 Select the Time Zone from the drop-down menu.

The default setting is ‘(GMT-05:00) Eastern Time (US & Canada)

6 Select the Set Time setting by selecting the radio buttons:

• Manually

• via NTP

The default setting is ‘Manually’.

7 If you select Manually in step 5:

d Select the Date (DD/MM/YYYY) using the drop-down menus.

e Select the Time (HH:MM:SS) using the drop-down menus.

8 If you select via NTP in step 5:

a Enter the NTP Server Name in the text box.

- End -

On-Screen Display (OSD)

Within OSD you can set enable or disable camera name and time display.

Procedure 71 Display or Hide the Camera Name

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time/OSD tab in the Basic Configuration menu.

3 Select the Camera Name check box to display the camera name in the OSD.

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Deselect the Camera Name check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

- End -

Procedure 72 Display or Hide the Camera Time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the Date/Time/OSD tab in the Basic Configuration menu.

3 Select the Time check box to display the camera name in the OSD.

Deselect the Time check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

- End -

Procedure 73 Display or Hide the User Defined OSD

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select the OSD tab in the Basic Configuration menu.

3 In the User Defined section, select the Enable check box to display the camera name in

the OSD.

In the User Defined section, clear the Enable check box to hide the camera name in the OSD.

The default setting is ‘Disabled’.

4 Select a Location from the drop-down menu.

5 Enter a name in the Name field.

The OSD User Defined fields must comply with the following validation criteria:

• 0 - 24 characters

• Cannot begin or end with:

• . (dot)

• - (hyphen)

• _ (underscore)

• \ (backslash)

• " (quotes)

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Privacy Zones

Privacy Zones are “masked” sections of the camera’s viewing area. These masks prevent operators of the surveillance system who do not have access to the camera password from viewing these designated zones. Each zone has four sides, and the zones may overlap to form irregular shapes.

The apparent size of the Privacy Zone adjusts automatically as the zoom level is adjusted. Privacy Zones are useful for high security areas. For example, you might establish a privacy Zone around a safe’s combination, but still view people approaching or opening the safe.

Up to 8 rectangular privacy zones can be used on the camera.

Defining a Privacy Zone

Create a privacy zone on the camera.

Procedure 74 Define a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Privacy Zones from the Video menu.

3 Select to start the video stream if it is not already active.

The video pane displays the current camera view.

4 Click on the edit pencil button. Click and drag on the camera picture to define an area for the

privacy zone..

5 Release the mouse button.

The selected privacy area will turn yellow.

6 Select Add to save the current privacy zone.

7 To reselect an alternative area for the privacy zone select Cancel and repeat from step 4.

Note:When a new privacy zone is created it is automatically enabled.

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Enabling or Disabling a Privacy Zone

Select a privacy zone to hide or display on the camera.

Procedure 75 Enable/Disable a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Privacy Zones from the Video menu.

The Privacy Zones tab displays.

3 Select to start the video stream if it is not already active.

4 The video pane displays the current camera view.

5 Select the corresponding Enabled check box to enable the privacy zone.

OR Clear the corresponding Enabled check box to disable the privacy zone.

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Deleting a Privacy Zone

Delete a privacy zone from the camera.

Procedure 76 Delete a Privacy Zone

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Privacy Zones from the Video menu.

The Privacy zones tab displays.

3 Select the corresponding Delete check box to mark the privacy zone for deletion.

Note:More than one privacy zone can be deleted at a time. You can also use the Select All check box.

4 Select Delete to delete the selected privacy zones.

5 You are prompted to confirm the deletion.

6 Select OK to confirm the deletion.

Select Cancel.

Events and Actions Menu

When you select the Events and Actions menu the Event Settings page displays, as seen in Figure 55 on page 70.

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Figure 55 Events and Actions Menu

The Event Menu provides access to the following camera settings and functions:

• Event Settings

• Event Actions

• Alarms I / O

• Analytics

• Events Logs

Event Settings

Configure the SMTP, FTP and CIFS details required when setting Event Actions for analytic alerts.

SMTP

Configure the SMTP settings to allow e-mail alerts to be sent from the camera when an analytic alert is triggered.

Note:SMTP settings must be configured to enable email alerts when using analytics.

Procedure 77 Configure SMTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the SMTP tab.

4 Select the Enable SMPT check box to enable SMTP.

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Fields on the tab become available for entry of information.

Clear the Enable SMPT check box to disable SMTP.

The default setting is 'Disabled'.

Note:When in Enhanced Security mode, enabling SMTP requires the admin account password.

5 Enter the IP Address of the mail server in the Mail Server text box.

6 Enter the server port in the Server Port text box.

The default setting is ‘25’.

7 Enter the from email address in the From Address text box.

8 Enter the email address to send email alerts to in the Send Email to text box.

9 Select the Use authentication to log on to server check box to allow authentication

details to be entered.

Clear the Use authentication to log on to server to disable authentication.

The default setting is ‘Disabled’.

10 If ‘Use authentication to log on to server’ check box has been selected:

a Enter the username for the SMTP account in the Username text box.

b Enter the password for the SMTP account in the Password text box.

- End -

FTP

Configure the FTP settings for the FTP server. This is required to send video files from triggered analytic alerts. FTP must be configured to enable FTP video alerts when using analytics.

Note:You can configure FTP settings through the Network menu.

Procedure 78 Configure FTP Server Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select the Enable FTP check box to enable FTP.

Clear the Enable FTP check box to disable FTP.

The default setting is ‘Enabled’.

5 If required, select the Secure FTP checkbox.

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The default setting is ‘Disabled’.

Note:When in Enhanced Security mode, enabling FTP requires the admin account password.

6 Enter the IP address of the FTP Server in the FTP Server text box.

7 Enter the FTP username in the Username text box.

8 Enter the FTP password in the Password text box.

9 Enter the FTP upload path in the Upload Path text box.

Note:

Refer Test the FTP Settings on page 72 to confirm that the FTP settings are working as expected.

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File Transfer Rate

You can limit the File Transfer Rate and assign a max transfer rate to manage the amount of FTP bandwidth used.

Procedure 79 Configure the FTP Transfer Rate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select the Limit Transfer Rate check box to limited the FTP transfer rate.

Deselect the Limit Tranfer Rate check box to disable limited FTP transfer.

The default setting is ‘Enabled’.

5 Enter the Max Transfer Rate in the Max Transfer Rate (Kbps) textbox.

- End -

Test FTP Settings

Test the SMTP settings that have been configured in Procedure 7-4 Configure FTP Server Settings.

Procedure 80 Test the FTP Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the FTP tab.

4 Select Test.

A sample text file is sent to the specified FTP destination to confirm that FTP settings are correct.

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CIFS

The CIFS feature permits files generated from the camera such as alarm related video to be directed to network attached file storage through the Common Internet File System protocol. This supplements existing distribution methods such as FTP, SFTP and email.

Procedure 81 Configure CIFS Server Settings

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Settings from the Events and Actions menu.

3 Select the CIFS tab.

4 Select the Enable check box to enable CIFS.

Clear the Enable check box to disable CIFS.

The default setting is ‘Enabled’.

5 Enter the network path in the Network Path text box.

6 Enter the domain name in the Domain Name in the text box.

7 Enter the username in the Username text box.

8 Enter the password h in the Password text box.

- End -

Event Actions

The camera can be commanded to carry out a specified operation when an analytic alert is triggered which are defined using event actions. Up to 5 event actions can be configured on the camera.

The event action can be used to configure any combination of the following actions:

• Record a clip to microSD Card.

• Send an external alarm via email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to microSD Card. If MJPEG is not being recorded on microSD Card, then no JPEG picture is sent.

• Send an AVI video file to a pre-configured external FTP or CIFS server. The video file contains pre and post alarm video buffer.

• Trigger alarm out.

A microSD Card must be inserted to send an SMTP email, video files and images from triggered analytic alerts.

Creating an Event Action

Configure an event action which can be triggered by an analytic alert.

Procedure 82 Create an Event Action

Step Action

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1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Actions from the Events and Actions menu.

3 Select an entry on the event actions list and enter an event action name in the Name text

box.

4 Select the Output check box to enable an alarm output.

5 Select the Record check box to enable the Record Settings.

6 Select the Email check box to send an e-mail to the email address configured in the

Configure SMTP Settings procedure.

7 Select the FTP check box to send a video file to the FTP details configured in the Configure

FTP Server Settings procedure.

8 Select the CIFS check box to send a video file to the SFTP details configured in the

Configure CIFS Server Settings procedure.

Note:

1. If you select Record, the AVI clip is saved to the microSD card and it has to be removed from the camera to view the video file.

2. AVI clips can only be sent through FTP if a microSD card has been installed and FTP and CIFS has been selected.

3. The selected pre and post event duration buffer is included in any video clips sent through FTP and CIFS.

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Editing a Event Action

Modify the details of an existing event action.

Procedure 83 Edit an Event Action

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Actions from the Events and Actions menu.

3 Select an entry on the event actions list, you can edit the following:

• Name

• Output - Enable/Disable

• Record - Enable/Disable

• Email - Enable/Disable

• FTP - Enable/Disable

• CIFS - Enable/Disable

• Audio Playback - select the required audio clip

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Alarm I / O

The cameras provide one alarm input. By connecting alarm devices, such as smoke alarms, twilight sensors, or motion sensors to these inputs you can enhance the usability of your video surveillance system.

For 15 seconds after being triggered, any additional individual input changes on that alarm source are logged and do not generate any other action. This is to reduce the effect that any oscillating alarm source, such as if a door is simply vibrating in the wind, causing a series of alarms to be generated.

Input alarms are triggered upon change of state. Either from opened to closed or from closed to open. The camera reports the current state of each input alarms (open or closed) as well as an active or inactive status in the alarm configuration page. Active alarms are also be visible in the current faults page.

The triggering of any input alarm affects scheduled tasks and delay them until at least 30 seconds has passed since the last digital alarm input was triggered.

Alarm Actions

Upon triggering each alarm input can be configured to trigger a faulty action:

• Activate the digital output contact. This stays active until the alarm is acknowledged and cleared by an operator.

• Send an external alarm WS-Event that includes alarm details

• Send an external alarm through email that includes alarm detail, where to retrieve the AVI video file and one JPEG picture of the event if recording MJPEG to local storage. If MJPEG is not being recorded on local storage, then no JPEG picture is sent.

• Send an audio file through the unit. If a speaker has been connected to the audio output on the unit the file can be played as the alarm is triggered.

• Send an AVI video file to a pre-configured external FTP server. The video file contains pre and post alarm video buffer and audio if enabled and supported, as outlined above.

Note:

1. An active internal alarm only resets when the input state changes to “normal.” A manual reset is not available.

2. A microSD Card must be inserted to send an SMTP email, video files, audio and images from triggered alarms.

Procedure 84 Configure an Alarm

Step Action

1 Select Alarm I/O from the Event and Actions menu.

2 Enter the alarm name in the Name text box.

3 Select the Enabled check box to enable the alarm.

Clear the Enabled check box to disable to alarm.

4 Select when the alarm is required to be activated from the Normal drop-down menu. i.e.

when the dry contact is open or closed.

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5 Select the required configured fault action from the Action drop down menu.

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Procedure 85 Enable/Disable an Alarm

Step Action

1 Select Alarm I/O from the Event and Actions menu.

2 Select the Enabled check box to enable the corresponding alarm.

Clear the Enabled check box to disable the corresponding alarm.

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Enable or Disable Alarm Output

Alarm Output allows the alarm to activate a digital output as an action. For example, this digital output could be linked to an electrical device, i.e. a security light or siren.

Procedure 86 Enable/Disable Alarm Output

Step Action

1 Select Alarm I/O from the Event and Actions menu.

2 Select the Output check box to enable alarm output.

Clear the Output check box to disable alarm output.

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Procedure 87 Clearing Alarm Output

Step Action

1 Select Alarm I/O from the Event and Actions menu.

2 Under Alarm Output, select the Apply button to Clear Active Output.

The Alarm Output is cleared.

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Analytics

Analytics is a feature which detects and tracks objects in video. Analytics supported are Region of Interest, Motion Detection, and Blur Detection.

Region of Interest (ROI)

A region of interest is a defined area of the camera view which considered to be higher priority than areas of non-interest. For example, in secure environments, areas of potential activity could be a specific door or window. They are specified by drawing a rectangular overlay on the video stream. The overlay is highlighted in green and an OSD is displayed outlining the size % for the x and y axis. Up to five regions of interest can be configured, all of which can be enabled / disabled.

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Procedure 88 Configure a Region of Interest

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

The ROI tab displays.

3 Use the drawing tools to draw the region of interest overlay on the video stream.

4 Enter the name of the region of interest in the Name text box.

5 Select the Enabled check box to enable the region of interest.

Clear the Enabled check box to disable the region of interest.

6 Click Add. The region of interest is configured.

- End -

Procedure 89 Delete a Region of Interest

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

The ROI tab is displays.

3 Select to delete the corresponding region of interest.

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Motion Detection

Motion detection enables you to define a region of interest in the camera’s field of view which can be used to trigger an Event Action. Multiple areas of interest can be selected in the field of view but only one Event Action may be triggered.

Motion Detection Best Practices

To ensure you get the highest quality results when using Motion Detection on the camera it is recommended that you adhere to the following:

• An object exhibiting motion needs to be at least 8x8 pixels in size to be detected.

• The color of the object (in gray scale) should be approximately 10-15% different than the background.

• Exclude the Time Stamp region from motion detection, because the time stamp changes constantly and could register as motion.

• Try not to point cameras into sunlight, because high brightness prevents detection of movement of bright objects such as a person with a white shirt.

• Avoid areas with persistent motion, such as trees, blinking lights, or spinning signs, by using an appropriate region of interest.

Motion Detection Configuration Pane

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The regions of interest within the camera’s field of view are defined using the Motion Detection Configuration Pane. The regions of interest are set by drawing/highlighting an area on the pane. This is done by using the drawing tools on the Motion Detection Configuration Pane.

Creating a Motion Detection Alert

Create a motion detection alert on the camera.

The Motion Detection Alert feature supports up to three profiles in a Field of View (FOV). You can configure each profile with an individual sensitivity level and an event action.

Note:

1 If the motion detection video stream is changed after the region of interest has been drawn it

is necessary to re-draw a new region.

2 If the stream settings are modified the motion detection is disabled and it is necessary to

enable motion detection again if required.

3 Motion detection can only be enabled on a video stream that uses H.264 with a resolution on

1920x1440 or lower.

Procedure 90 Create a Motion Detection Alert

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

3 Select the Enable motion detection check box to enable Motion Detection on the camera.

Clear the Enable motion detection check box to disable Motion Detection on the camera.

4 Select the zone for detection in the Motion zone drop-down list.

5 Select the Enable motion zone check box to enable the zone for motion detection.

6 Select Edit in the Region configuration field.

7 Use the drawing tools on the Motion Detection Configuration Pane to draw the region of

interest on the pane. Multiple selections can be made.

8 Select the sensitivity from the Sensitivity drop-down menu:

• Highest

• High

• Medium

• Low

• Lowest

9 Select the fault action from the Action drop-down menu.

This fault action activates when motion is detected in the selected region of interest.

Refer to the Create a Fault Action procedure if a fault action has not yet been defined.

10 Select Apply to save the changes.

Enable or Disable a Motion Detection Alert

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Motion detection can be turned on and turned off when required.

Procedure 91 Enable or Disable a Motion Detection Alert

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Analytics from the Events and Actions menu.

3 Select the Motion Detection tab.

The Motion Detection Configuration pane displays.

4 Select the Enable motion detection checkbox to enable Motion Detection on the camera.

Clear the Enable motion detection checkbox to disable Motion Detection on the camera.

5 Select Apply to save.

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Blur Detection

The camera generates an alarm and then takes the action you specified during configuration when the Blur Detection feature is enabled and the camera detects incidents that make the video image blur, such as: redirection, blocking, or defocusing.

When you enable Blur detection, it has a polling period of roughly 1 minute.

A Blur Detection start fault is raised when blur has been detected at 60 successive polling periods of 1 second (up to 1 minute).

Event Logs

Event Log

When events are triggered the resulting alarms are displayed in the Event Log with the following information:

• No. - details the event index.

• Event - this is listed as ‘MotionDetected’.

• Date created - the time and date when the motion detection was triggered.

• Component - internal software component that raised the fault for a motion detection alert. This is listed as ANALYTICS.

• Severity - indicates how serious the fault is. Motion detection alerts list as ‘Warning’.

• Detail - extra information that supplements the motion detection alert.

• Delete - remove the motion detection alert notification from the fault table.

Procedure 92 Display Event Log

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

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2 Select Event Logs from the Events and Actions menu. The Event Log tab displays.

Triggered motion detection alerts display.

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Procedure 93 Delete Current Events

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Logs from the Event and Actions menu. The Event Logtab displays.

3 Select the corresponding Delete check box to mark the motion detection alert for deletion.

Clear the corresponding Delete check box to keep the motion detection alert.

Note:You can select the Select All check box to mark all motion detection alerts displayed in the list for deletion.

4 Select Delete to delete the selected motion detection alerts.

You are prompted to confirm the deletion.

5 Select OK to confirm the deletion.

Select Cancel.

- End -

Fault Log

Any system or environmental faults experienced by the camera are displayed in the Fault Log with the following:

• # - details the fault index.

• Fault - a description of the fault.

• Date created - the time and date when the fault occurred.

• Component - internal software component that raised the fault.

• Severity - indicates how serious the fault is. The following are supported, in increasing order of severity, Clear, Warning, Critical and Error.

• Detail - extra information that supplements the fault description.

• Delete -remove the fault from the fault table.

System Faults

The following system faults may be raised:

• DiskUsage(Warning) - this warning is raised when the disk utilisation rises above the threshold value “threshold2” held in SYSM.conf. Once an alarm is generated and the disk utilization decreases 1% below the threshold value, the fault is then automatically cleared. The default threshold value is 80%.

Environmental Monitor (ENVM) Component

The following environmental faults can be raised by the ENVM (Environmental Monitor) component:

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• TemperatureTooHigh (Warning) - this fault is raised when the internal temperature of the enclosure is equal to or exceeds the value MAX_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree below the MAX_ TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.

• TemperatureTooLow (Warning) - a fault is raised when the internal temperature of the enclosure is equal to or is below the value MIN_TEMPERATURE held in ENVM.conf. Once an alarm is generated and the temperature drops to a level 1 degree above the MIN_ TEMPERATURE value the fault is then automatically cleared. This is to avoid transient changes in temperature around the threshold.

Procedure 94 Display Current Faults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Logs from the Event and Actions menu.

3 Select the Fault Log tab.

- End -

Procedure 95 Delete Current Faults

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Event Logs from the Events and Actions menu.

3 Select the Fault Log tab.

4 Select the corresponding Delete check box to mark the fault for deletion.

Clear the corresponding Delete check box to keep the fault.

Note:You can select the Select All check box to mark all faults displayed in the list for deletion.

5 Select Delete to delete the selected faults.

You are prompted to confirm the deletion.

6 Select OK to confirm the deletion.

Select Cancel.

Security

When you select the Security menu, the Security Status page appears, as seen in Figure 56 on page 82.

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Figure 56 Security menu

The Event Menu provides access to the following camera settings and functions:

• Security Status

• Users

• HTTP/HTTPS

• IEEE 802.1x

• Firewall

• Remote Access

• Session Timeout

Security Status

This section explains how to configure security features for the camera and modify the communication protocols that are used.

Note:Any changes in the Security section, either changes to the Security Mode or to an individual protocol, are logged in the Security Log.

Enhanced Security

When you first log in to the Web User Interface, an overlay over the Live menu tab appears prompting you to choose either Standard or Enhanced Security mode. For more information regarding the requirements for Enhanced Security mode, refer to Summary of Security Modes on page 39.

Admin users can change the Security Mode of the camera from Standard Security to Enhanced Security.

Procedure 96 Enable Enhanced Security

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Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

4 Check the Enable Enhanced Security check box to enable enhanced security.

A prompt appears asking you for your current password and the new password for the Enchanced Security feature. Your password must adhere to the minimum requriments for an Enhanced Security password as seen below.

Clear the Enable Enhanced Security check box to disable enhanced security.

Enhanced Security is disabled by default.

The Security Warning dialog appears.

5 Enter the current password in the Current Password text box.

6 Enter the new password in the New Password text box.

The password for enhanced security must meet the following requirements:

• Be a minimum of seven characters long

• Have at least one character from at least three of the following character groups:

Upper-case letters

Lower-case letters

Numeric characters

Special characters

7 Re-enter the new password in the Confirm Password text box.

8 Click Apply.

Note:Any changes to the Security Mode are logged in the Security Log.

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Procedure 97 Disable Enhanced Security Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

Note:When in Enhanced Security mode, changing the security mode requires the admin account password.

4 Click Apply.

Note:Any changes to the Security mode are logged in the Security Log.

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Security Status

This section summarizes the communication protocols that are used and their status. The following communication protocols can be enabled: HTTP, FTP, CIFS, Dyn DNS, SMTP, HTTPS, SNMP V1/2, SNMP V3, uPNP, and SFTP.

Security Overview

Procedure 98 Enable/Disable Communication Protocols

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Overview tab.

4 Select or clear the Protocols check box to enable or disable that protocol.

5 Click Apply to save your settings.

Note:

When in Enhanced Security, enabling/disabling individual protocols requires the admin account password. Any changes to individual protocol settings are logged in the Security Log.

Security Log

The security log records any changes made to the security mode or to an individual protocol.

Procedure 99 Display Security Log

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Log tab.

4 Select Refresh to refresh the log for the most up-to-date information.

- End -

Procedure 100 Filter the Security Log

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Security Status from the Security menu.

3 Select the Security Log tab.

4 Enter the number of lines of the log file you would like to view in the Lines (from the end of

the log file) text box.

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5 Enter the word or phrase that you would like to search for in the Filter (only lines

containing text) text box.

6 Select Refresh to refresh the log for the most up-to-date information that meets the filter

parameters.

7 Select Clear to empty the log of its current entries. You will be required to enter your

password to do this.

- End -

Users

In this section you are able to add a user, change a user password and a delete user account. There are three levels of access: admin, operator and user.

Refer to Appendix A: User Account Access on page 115 for details on the features which are available to each role.

Note:The default Username is admin and the default Password is admin. To maintain security the password on the admin account should be changed.

View Current User Accounts

View a list of the current user accounts assigned to the camera.

Procedure 101 View User Accounts

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

The current user accounts assigned to the camera display.

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Add User

Add a new user account to allow access to the camera.

Procedure 102 Add a User

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

3 Select the Add User tab.

4 Enter a User Name in the Name text box.

The username must start with a letter and can be followed by any alphanumeric values (a-z, A-Z, 0-9) and the following special characters, underscore(_), dash(-), or dot(.)

5 Select a Role:

• admin

• operator

• user

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Refer to Appendix A: User Account Access for details on the features which are available to each role.

6 Enter a password in the Password text box.

The password for Standard Security must start with an alphanumeric character and is case sensitive, it can contain alphanumeric characters with a length of between 5 and 32 characters.

The password for enhanced security must meet the following requirements:

• Be a minimum of seven characters long.

• Have at least one character from at least three of the following character groups:

• Upper-case letters

• Lower-case letters

• Numeric characters

• Special characters

7 Enter the same password in the Confirm Password text box.

8 Select Apply to save the settings.

The new user account appears in the Users list on the Users tab.

- End -

Changing the User Accounts Password

Change the password of an existing user account.

Procedure 103 Change User Password

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

3 Select the Change Password tab.

4 Select the user account from the Name drop-down menu.

5 Enter the current password for the user account in the Current Password text box.

6 Enter the new password for the user account in the New Password text box.

The password is case sensitive and can contain alphanumeric characters with a length of between 5 and 32 characters.

7 Enter the same new password in the Confirm New Password text box.

8 Select Apply to save the settings.

Delete a User Account

Delete a user account from the camera.

Note:The default ‘admin’ account cannot be deleted.

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Procedure 104 Delete a User Account

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Users from the Security menu.

The Users tab displays.

3 Select to delete the corresponding user account.

You will be prompted to confirm the deletion.

4 Select OK to delete.

5 Select Cancel.

- End -

HTTP / HTTPS

User can select the option to use HTTP, HTTPS or both. The camera automatically creates an SSL certificate file to use for HTTPS. It is possible to upload a custom SSL certificate if validation is required.

Procedure 105 Specify HTTP Method

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Select the HTTP Method using the radio buttons

• HTTP

• HTTPS

• Both

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Procedure 106 Add a HTTPS Certificate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Select Browse to navigate to the certificate location.

The Choose file dialog displays.

4 Navigate to the location where the HTTPS certificate has been saved.

Select the file and select Open.

Note:The certificate needs to match the camera ‘host name’.

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5 Select Upload.

You will be prompted to confirm that you would like to upload the HTTPS certificate.

6 Select OK to confirm the upload.

Select Cancel.

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Delete a HTTPS Certificate

If you delete the existing certificate it will be replaced by a temporary substitute. The current browser session will be lost and you will be required to log back in to the camera Web User Interface.

Procedure 107 Delete a HTTPS Certificate

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select HTTP/HTTPS from the Security menu.

3 Select Delete.

The camera displays a “Restarting HTTPS Service” page with a progress bar showing the deletion progress.

4 When complete, the camera returns to the log in page.

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IEEE 802.1x

The IEEE 802.1x security feature provides port based network access control i.e. securing corporate networks from the attachment of unauthorized devices.

Authentication is carried out through use of the Extensible Authentication Protocol or EAP. Both PEAP and TLS methods are supported.

Procedure 108 Configure IEEE 802.1x Security

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select IEEE 802.1x from the Security menu.

The EAP Settings tab displays.

3 Select the Enable IEEE802.1x check box to enable IEEE802.1x security .

4 Clear the Enable IEEE802.1x check box to disable IEEE802.1x security.

5 Select the EAPOL Version from the drop-down menu.

6 Select the EAP Method using the radio buttons.

7 Enter the EAP identity name in the EAP Identify textbox.

8 Select Upload to navigate to the CA Certificate location.The Choose file dialog displays.

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9 Navigate to the location where the certificate has been saved. Select the file and select

Open.

10 Select Upload. The upload process starts.

11 If PEAP is selected:

a Enter the required PEAP Password.

If TLS is selected -

a Select Upload to navigate to the Client Certificate location.

The Choose file dialog will be displayed.

b Navigate to the location where the certificate has been saved.

c Select the file and select Open.

d Select Upload. The upload process starts.

e Enter the required Private Key Password.

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Firewall

Configure the Basic Filtering and Address Filtering for the firewall.

Basic Filtering

Enable or disable basic filtering for the camera this includes:

• ICMP (Internet Control Message Protocol) Blocking

• RP (Reverse Path) Filtering

• SYN Cookie Verification.

Procedure 109 Enable/Disable Basic Filtering

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

The Basic Filtering tab displays.

3 Select the ICMP Blocking check box to enable ICMP blocking.

Clear the ICMP Blocking check box to disable ICMP blocking. The default setting is ‘Disabled’.

4 Select the RP Filtering check box to enable the RP filtering.

Deselect the RP Filtering check box to disable.

The default setting is ‘Disabled’.

5 Select SYN Cookie Certification check box to enable SYN cookie certification.

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Illustra Flex Series Installation and Configuration Guide

Deselect the SYN Cookie Certification check box to disable.

The default setting is ‘Disabled’.

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Address Filtering

Configure the IP or MAC addresses which are denied access to the camera.

Procedure 110 Enable/Disable and configure Address Filtering

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Select Off to disable address filtering completely.

Select Allow to allow address filtering for specified addresses

Select Deny to deny address filtering for specific addresses.

The default setting is ‘Off’.

5 If address filtering has been set to Allow or Deny:

a Enter an IP or MAC Address to allow / deny in the IP or MAC Address text box in the

following format xxx.xxx.xxx.xxx.

Note:CIDR (Classless Inter-Domain Routing) is supported when using address filtering. If using a CIDR address use the following format xxx.xxx.xxx.xxx/xx.

b Select Add.

6 Select Apply to save the settings.

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Editing an Address Filter

Edit an existing address filter.

Procedure 111 Edit an Address Filter

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Edit the IP or MAC Address in the IP or MAC Address text box.

5 Select Add to save the changes.

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Illustra Flex Series Installation and Configuration Guide

Deleting an Address Filter

Delete an existing address filter.

Procedure 112 Delete an Address Filter

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Firewall from the Security menu.

3 Select the Address Filtering tab.

4 Select to delete the corresponding address filter.

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Remote Access

SSH Enable

Enables Secure Shell access into the camera, if remote access is permitted by the camera network. This will also enable Tyco Security Products Level 3 Technical Support to diagnose any problems on the camera.

Note:It is recommended to keep SSH Enable disabled. This function should only be enabled this when it is requested by Tyco Security Products Level 3 Technical Support.

Procedure 113 Configure SSH

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

3 Select the SSH Enable check box to enable SSH.

Deselect SSH Enable check box to disable SSH.

The default setting is ‘Disabled’.

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ONVIF

The Web User Interface allows ONVIF functionality to be managed at a high level. ONVIF Discovery Mode and User Authentication can be enabled or disabled.

• ONVIF Discovery Mode allows enabling or disabling discovery of the camera via ONVIF.

• ONVIF User Authentication allows the camera to accept ONVIF commands from all users or only authenticated users. Enabling User Authentication ensures the camera will only execute commands from authenticated users.

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The separation of Discovery Mode and User Authentication allows the camera to be set up in a configuration that suits requirements for the network and users. The preferred discovery method for the camera is Illustra Connect, and this utilizes ONVIF discovery. It is therefore recommended that ONVIF Discovery Mode is always enabled.

ONVIF Discovery Mode

Enable or disable ONVIF discovery on the camera.

Procedure 114 Enable/Disable ONVIF Discovery Mode

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

3 Select the ONVIF Discovery Mode check box to enable ONVIF Discovery Mode.

Deselect ONVIF Discovery Mode check box to disable ONVIF Discovery Mode.

The default setting is ‘Enabled’.

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ONVIF User Authentication

To utilize ONVIF User Authentication, there must be at least one admin level user in the ONVIF service.

Note:When in Enhanced Security mode, editing ONVIF User Authentication requires the admin account password.

Procedure 115 Enable/Disable ONVIF User Authentication

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Remote Access from the Security menu.

The Remote Access tab displays.

3 Select the ONVIF User Authentication check box to enable ONVIF User Authentication.

Deselect ONVIF User Authentication check box to disable ONVIF User Authentication.

The default setting is ‘Enabled’.

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Illustra Flex Series Installation and Configuration Guide

Session Timeout

Session timeout specifies the number of minutes that a web session can remain idle before it is automatically terminated.

Procedure 116 Set a Session Timeout time

Step Action

1 Select Setup on the Web User Interface banner to display the setup menus.

2 Select Session Timeout from the Security menu. The Session Timeout tab displays.

3 Use the slider bar to select the Session Timeout (mins). The default setting is 15 minutes.

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Network Menu

When you select the Network menu, the TCP/IP page displays, as seen in Figure 57 on page 94.

Illustra Flex Series Installation and Configuration Guide

Figure 57 Network Menu

The Network Menu provides access to the following camera settings and functions:

• TCP/IP

• FTP

• SMTP

• SNTP

• CIFS

• Dynamic DNS

TCP/IP

Configure the IPv4 and IPv6 settings on the camera.

IPv4

Configure the IPv4 settings for the camera.

Procedure 117 Configure the IPv4 Settings

Step Action

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