iLink LCD User Manual

iLink LCD

by

Nel-Tech Labs, Inc.

Installation & User Manual

Index:

Introduction ........................................................................................................................

iLink Layout Summary.....................................................................................................

LCD Layout Summary ......................................................................................................

Web Browser .....................................................................................................................

Installation .......................................................................................................................

Connectivity Test/Volume Adjustments................................................................................

Troubleshooting ................................................................................................................

Warranty & FCC ....................................................................................................................

3

4 - 5

6 - 7

8

9 - 11

12

13

14

Introduction:

The iLink LCD is an Internet downloadable messaging system utilizing state-of-the-art MPEG compression to achieve
truly stunning near-CD quality audio storage and playback. All unit management and audio downloads are accomplished by
your dealer using a special controller software suite. When an update is needed your dealer connects to the iLink via your

high-speed Internet connection and digitally transfers the MP3 audio les and conguration settings you need. Changes can

be initiated on demand, scheduled from minutes to weeks, or the iLink can be instructed to connect automatically and load
new audio.

Unpacking and Inspection:

Before you begin installation, unpack and verify you have all the correct parts.

(1) iLink LCD
(1) 12VDC @ 500mA power supply
(1) Ethernet cable
(1) RCA to RCA cable
(1) RCA to 3.5mm adapter
(2) Wall mount screws
(1) Instruction manual

If you are missing any of these parts STOP and call your dealer.

3

iLink Layout Summary:

Front of Unit

12VDC
500mA

+

POWER

ON

OFF

(1)

(0)

12VDC - This is where the supplied 12VDC @ 500mA power pack is connected.

POWER - Use this switch to turn the unit ON and OFF.

LAN - This jack connects to the local Ethernet that allows the iLink connectivity to the Internet. The jack also has
two built in LEDs that report back network activity and speed status.

LAN

Rear of Unit

MADE IN USA

CHANNEL A

IN OUT IN OUT

█

600Ω

▄

8Ω

CHANNEL B

█

600Ω

▄

8Ω

CHANNEL A or B (IN) - This signal level jack allows an external BGM (Background Music) source to be fed
through the iLink unit.

CHANNEL A or B (OUT) - This jack connects to a phone systems MOH input or a PA amplier.

8Ω or 600Ω - This switch changes the output impedance of the CHANNEL A or B (OUT) jack.

4

Top of Unit

iLink v07.00.a

10.1.1.206

MENU BUTTON - Keypad button used to cycle through menu items.

SELECT BUTTON - Keypad button used to select menu item to be changed.

UP and DOWN BUTTONS - Keypad buttons used to make changes to selected items.

2 x 16 LCD - White lettering on blue backlighting LCD used to display unit information.

5

LCD Menu

iLink v07.00.a

10.1.1.206

Output A

Volume = XX

Output B

Volume = XX

Input A BGM
Volume = XX

Input B BGM
Volume = XX

Monitor Speaker

Source = XX

IP Mode

DHCP or Static

IP

XXX.XXX.XXX.XXX

Subnet

XXX.XXX.XXX.XXX

qp Changes Volume

qp Changes Volume

Locked if local volume

control is disabled

qp Changes Volume

}

qp Changes Volume

qp Cycles Internal Speaker to OFF, A or B

qp Changes Mode

“Select” ashes rst octet

qp Changes digit

“Select” conrms and moves to next octet

“Select” ashes rst octet

qp Changes digit

“Select” conrms and moves to next octet

“Up to Conrm”

“Down to Cancel”

“Up to Conrm”

“Down to Cancel”

“Up to Conrm”

“Down to Cancel”

Gateway

XXX.XXX.XXX.XXX

Connect-Back IP1

XXX.XXX.XXX.XXX

Connect-Back IP2

XXX.XXX.XXX.XXX

Connect-Back Prt

XXXX

See Next Page

6

“Select” ashes rst octet

qp Changes digit

“Select” conrms and moves to next octet

“Select” ashes rst octet

qp Changes digit

“Select” conrms and moves to next octet

“Select” ashes rst octet

qp Changes digit

“Select” conrms and moves to next octet

qp Changes Port

“Up to Conrm”

“Down to Cancel”

“Up to Conrm”

“Down to Cancel”

“Up to Conrm”

“Down to Cancel”

“Up to Conrm”

“Down to Cancel”

LCD Menu (Continued)

PRESS UP ARROW

TO CONNECT-BACK

Format

& Reboot

Firmware Version

vXX.XX.X

MAC ADDRESSS
000000000000

SERIAL NUMBER

KXXXXXXX

“Up to Conrm”

“Up to Conrm”

“Down to Cancel”

= Menu Button Push

= Select Button Push

Note:

Changes to IP Settings only available in STATIC MODE

If MAIN MENU item is idle for more than 30 seconds the LCD reverts back to MAIN SCREEN

If SUB MENU is idle for more than 300 seconds the LCD reverts back to MAIN SCREEN and CANCELS any current changes.

7

Web Browser (Feature on rmware version 07.09X or higher)

The iLink LCD has a built-in password protected web browser that will display the units serial number, rmware

version and MAC address. This browser will also allow the units communication mode, connect-back address
and port to be changed.

When changing Mode either DHCP or STATIC must be typed in the “New Settings” column. When
changing to STATIC mode the IP, Subnet and Gateway must all be entered or the settings will not take
when submitted. The Status will indicate if the settings have been updated to the unit.

8

Installation :

Step 1: Wall or shelf mount the unit. Rubber feet and screws are supplied in the accessory kit.

Step 2: Verify the power switch on the right side of the unit is set to OFF. Attach the included power pack to a

wall or power strip receptacle, then attach the other end to the jack on the right side of the unit labeled 12VDC.

Step 3: If connecting unit to an amplier make sure it is turned OFF for this part of the installation.

Step 4: Connect a RCA cable (supplied in the accessory kit) to the CHANNEL A (OUT) jack on the left side of

the unit. Connect the other end of the RCA cable to a phones MOH port, PA amplier or speaker. For dual output

applications follow the same procedure for the CHANNEL B (OUT).

Step 5: (Optional) For messaging only applications the existing BGM (Background Music) can be fed through
the iLink. Connect the audio source to the CHANNEL A or B (IN) jack(s) on the left side of the unit. This jack
must only be fed signal level audio - ANY AMPLIFIED AUDIO WILL DAMAGE THE UNIT.

Step 6: Connect an Ethernet cable (supplied in the accessory kit) to the LAN jack on the right side of the unit.
Connect the other end to a 10/100 speed switch or hub.

Wiring Diagram

Left Side Right Side

MADE IN USA

12VDC

CHANNEL A

IN OUT IN OUT

█

600Ω

▄

CHANNEL B

8Ω

█

▄

600Ω

8Ω

500mA

+

POWER

ON

OFF

(1)

(0)

LAN

(Optional)

To MOH or PA

From BGM Source

(Optional)

(Optional)

To MOH or PA

From BGM Source

To Switch or Hub

9

Connectivity Test:

Step 1: Verify the power switch on the right side of the unit is set to ON.

Step 2: On the LCD menu verify unit has a valid IP, subnet and gateway.

IP

010.001.001.206

Subnet

Example:

Step 3: On the LCD menu go to the “PRESS UP ARROW TO CONNECT-BACK” and press the UP ARROW.

Step 4: The LCD will display the “FORCING CONNECT PLEASE WAIT”

255.255.255.128

Gateway

010.001.001.120

PRESS UP ARROW

TO CONNECT-BACK

FORCING CONNECT

PLEASE WAIT

Step 5: If there is a Connect-Back record waiting for the unit then the LCD will display “ACTIVE CONNECT
XXX.XXX.XXX.XXX”.

Example:

If there is no record waiting then it will display “CONNECT TO XXX.XXX.XXX.XXX” for one second on the

LCD to conrm a successful connectivity.

Example:

ACTIVE CONNECT

10.1.1.171

CONNECT TO

10.1.1.171

10

Channel A & B Output Level Adjustments:

Step 1: Verify CHANNEL A or B (OUT) is connected to either a phone’s MOH port, PA amplier or speaker.

MADE IN USA

CHANNEL A

IN OUT IN OUT

CHANNEL B

█

600Ω

▄

8Ω

█

600Ω

▄

8Ω

and/or

Step 2: Verify the unit is playing audio by listening to the internal monitor speaker.

Monitor Speaker

Source = XX

qp Cycles Internal Speaker to OFF, A or B

Step 3: Depending upon the device the 8Ω/600Ω switch may need to be pushed to better match the impedance of

the device the iLink is driving.

MADE IN USA

CHANNEL A

IN OUT IN OUT

CHANNEL B

█

600Ω

▄

8Ω

█

600Ω

▄

8Ω

Step 4: Adjustment of the stored audio output level can be done through the LCD and Menu. Depending upon
the application either call into the phone system and be placed on hold OR listen to the PA systems speakers to

ne tune volume.

Output A

Volume = XX

Output B

Volume = XX

qp Changes Volume

If you see a “LOCKED VOLUME SETTINGS” message then the dealer has locked this setting.

Note: This setting only adjusts the units audio outputs and does not adjust the volume of the internal speaker!

Step 5: All audio adjustments are applied live so changes are saved to the unit instantly.

11

Channel A & B Input BGM Feedthrough Level Adjustments (Optional):

Step 1: Plug feed from an unamplied external background music source to the CHANNEL A or B (IN)

MADE IN USA

CHANNEL A

IN OUT IN OUT

CHANNEL B

█

600Ω

▄

8Ω

█

600Ω

▄

8Ω

and/or

Step 2: Verify the unit is playing audio by listening to the internal monitor speaker.

Monitor Speaker

Source = XX

qp Cycles Internal Speaker to OFF, A or B

Step 3: Adjustment of the background music feedthrough level can be done through the LCD and Menu. De­pending upon the application either call into the phone system and be placed on hold OR listen to the PA sys-

tems speakers to ne tune volume.

INPUT A BGM

Volume = XX

INPUT B BGM
Volume = XX

qp Changes Volume

If you see a “LOCKED VOLUME SETTINGS” message then the dealer has locked this setting.

Note: This setting only adjusts the units audio inputs and does not adjust the volume of the internal speaker!

Step 4: All audio adjustments are applied live so changes are saved to the unit instantly.

12

Other LCD Status Messages:

12VDC

POWER

OFF

ON

CHANNEL B

IN

OUT

CHANNEL A

IN

OUT

LANMADE IN

600Ω
8Ω

600Ω
8Ω

+

Unit is booting:

please wait...

Unit is initializing:

initializing...

Unit is getting ip address:

seeking ip...

Dealer is connected to unit:

DIRECT CONNECT

Unit is connected to dealer:

ACTIVE CALLBACK
xxx.xxx.xxx.xxx

Booting...

SYSTEM IS

SYSTEM IS

IS ACTIVE

Format and reboot in progress :

Unit is formatting:

Action LED

10MB OFF

Not Used FLASHING

100MB SOLID

FACTORY RESET

In PROcESS

SYSTEM IS

FORMATTING

LAN LED Indicators

Yellow

Green

Action LED

No Activity OFF

Activity FLASHING

Link SOLID

13

Limited Warranty

TERMS: Nel-Tech Labs warrants to the original purchaser (“Buyer”) that the Product sold is free from defects in material and

workmanship at the time of purchase. The warranty period begins at the time of Product’s original purchase by the rst end-user. The
warranty applies for ve (5) year from the original date of purchase, or as long as the product is owned by the original purchaser,
whichever comes rst. Included in the warranty are parts and labor. Buyer must provide written notice to Nel-Tech Labs of any

defective part or conditions within the warranty period. If the defect is not the result of improper use, service, maintenance or

installation, and if the equipment has not been otherwise damaged or modied after shipment, Nel-Tech Labs or its authorized

representative shall either replace or repair the defective Product at Nel-Tech Labs’s option. No credit shall be allowed for work
performed by Buyer or unauthorized parties. Out-of-warranty repairs are invoiced at the current Nel-Tech Labs hourly rate plus the
cost of parts, shipping and handling. In the event that the product serial number is missing or has been tampered with in any way,
the foregoing warranty is void and without effect and Nel-Tech Labs shall have no liability whatsoever on account of defects to such
product.

LIMITATIONS: Except as stated above, there are no warranties, express or implied, that extend beyond the specications for the

product. Nel-Tech Labs expressly disclaims any warranty, express or implied, that equipment sold hereunder is of merchantable

quality or that it can be used, or is t for any particular purpose. Buyer purchases and accepts equipment solely on the basis of the

warranty here in above expressed. Under no circumstances shall Nel-Tech Labs be liable by virtue of this warranty or otherwise
for any special indirect, secondary or consequential damages to any person or property arising out of the use or inability to use the
product.

REPAIRING OR REPLACING PRODUCT: Buyer may obtain the repair or replacement of any eligible part or equipment covered
under this warranty through a Nel-Tech Labs dealer only. Buyer is responsible for all shipping and handling charges in connection
with the performance of this warranty. Products returned to Nel-Tech Labs must be securely packaged to prevent damage in transit,
freight prepaid, and insured for replacement value. A return authorization number assigned by Nel-Tech Labs must be clearly marked
on the outside of the shipping container. Proof of purchase must accompany shipment. Items delivered to Nel-Tech Labs without a
return authorization clearly marked on the outside of the shipping container, and/or without proof of purchase is refused.

CONTACT: Please contact Nel-Tech Labs at the address and phone number below to receive a return authorization number and to

arrange for the repair or replacement of a awed part covered by this warranty. Please indicate the Product’s serial number in all

correspondence or a RMA authorization number in the absence of a serial number. Nel-Tech Labs, 4 Ash Street Extension, Derry,
NH 03038, Phone: [phone].

COPYRIGHT NOTICE: Unauthorized or unlicensed use of copyrighted audio content is illegal and Nel-Tech Labs, Inc. takes no
responsibility for such action by the user of this equipment.

FCC Part 15 : This equipment has been tested and found to comply within the limits for a Class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of the
equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct interference at
his own expense. In order to maintain compliance with FCC regulations shielded cables must be used with this equipment. Operation
with non-approved equipment or unshielded cables is likely to result in interference to radio & television reception.

Changes or modications not expressly approved by Nel-Tech Labs could void the users’ authority to operate the equipment.

IC ES 003 : This Class A digital apparatus complies with Canadian ICES-003 C et appareil numérique de la classe A est conform e
à la norme NMB-003 du Canada.

CE CONFORMITY : The Nel-Tech Labs iLink conforms with the following standards, in accordance with the EU Safety,
EMC Emissions, & EMC Immunities : EN 60950-1:2001, EN 55022:1998 for Class A, EN 55024:1998 + A1:2001 + A2:2003,
EN 61000-4-2:1995 + A1:1998, EN 61000-4-3:1995, EN 61000-4-4:1995, EN 61000-4-5:1995, EN 61000-4-6:1996, EN
61000-5-11:1994.

14

Nel-Tech Labs, Inc.

4 Ash Street Extension

Derry, NH 03038

1.800.344.4685

www.nel-techlabs.com

ilink_lcd_manual

Rev. C - 04/12

Copyright © 1984 - 2012 by Nel-Tech Labs, Inc.