IKEA FCF 191/100 INSTRUCTION FOR USE

NUTID

FCF191/100

GB

ENGLISH 4

ENGLISH 4

Contents

Safety information 4
Product description 6
First use 7
Daily use 7
Cleaning and maintenance 9
What to do if ... 11

Technical data 14
Environmental concerns 14
Electrical connection for
Great Britain and Ireland only 15
IKEA GUARANTEE 16

Safety Information

Before fi rst use

This appliance is intended to be used in
household.
To ensure best use of your appliance,
carefully read this User Manual which
contains a description of the product and
useful advice.
Keep these instructions for future reference.

1. After unpacking the appliance, make
sure it is not damaged and that the door
closes properly. Any functional fault must
be reported to IKEA After Sales Service
as soon as possible.

2. Wait at least two hours before switching
the appliance on, to ensure that the
refrigerant circuit is fully effi cient.

3. The electrical installation and the
electrical connection must be carried
out by a qualifi ed technician according
to the manufacturer’s instructions and
in compliance with the local safety
regulations.

4. Clean the inside of the appliance before
using it.

Precautions and general recommendations
Installation and connection

• The appliance must be handled and
installed by two or more persons.

• Be careful not to damage the fl oors (e.g.
parquet) when moving the appliance.

• During installation, make sure the
appliance does not damage the power
cable.

• Make sure the appliance is not near a
heat source.

• To guarantee adequate ventilation,
leave a space on both sides and above

the appliance and follow the installation
instructions.

• Keep the appliance ventilation openings
free.

• Do not damage the appliance
refrigerant circuit pipes.

• Install and level the appliance on a fl oor
strong enough to take its weight and in a
place suitable for its size and use.

• Install the appliance in a dry and
well-ventilated place. The appliance
is arranged for operation in places
where the temperature comes within
the following ranges, according to the
climatic class given on the rating plate.
The appliance may not work properly if
it is left for a long time at a temperature
outside the specifi ed range.

• Make sure the voltage specifi ed on the
rating plate corresponds to that of your
home.

Climatic Class Amb. T. (°C) Amb. T. (°F)

SN From 10 to 32 From 50 to 90

N From 16 to 32 From 61 to 90

ST From 16 to 38 From 61 to100

T From 16 to 43 From 61 to 110

• Do not use single/multi adapters or
extension cords.

ENGLISH 5

• For the water connection, use the pipe
supplied with the new appliance; do not
reuse that of the previous appliance.

• Power cable modifi cation or
replacement must only be carried out
by qualifi ed personnel or by After-sales
Service.

• It must be possible to disconnect the
appliance from the power supply by
unplugging it or by means of a mains
two-pole switch installed upstream of
the socket.

Safety

• Do not store explosive substances
such as aerosol cans with a fl ammable
propellant in this appliance.

• Do not store or use petrol, fl ammable
liquids or gas in the vicinity of this or
other electrical appliances. The fumes
can cause fi res or explosions.

• Do not use mechanical, electric or
chemical means other than those
recommended by the Manufacturer to
speed up the defrost process.

• Do not use or place electrical devices
inside the appliance compartments
if they are not of the type expressly
authorised by the Manufacturer.

• This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision
or instruction concerning use of the
appliance by a person responsible for
their safety.

• To avoid the risk of children becoming
trapped and suffocating, do not
allow them to play or hide inside the
appliance.

• Do not swallow the contents (non-toxic)
of the ice packs (in some models).

• Do not eat ice cubes or ice lollies
immediately after taking them out of the
freezer since they may cause cold burns.

Use

• Before carrying out any maintenance
or cleaning operation, unplug the
appliance or disconnect it from the
power supply.

• All appliances equipped with an
automatic icemaker and water
dispenser must be connected to a water
supply that only delivers drinking water
(with mains water pressure of between

0.17 and 0.81 Mpa (1.7 and 8.1 bar)).
Automatic icemakers and/or water
dispensers not directly connected to the
water supply must be fi lled with drinking
water only.

• Use the refrigerator compartment only
for storing fresh food and the freezer
compartment only for storing frozen food,
freezing fresh food and making ice cubes.

• Do not store glass containers with liquids
in the freezer since they may break.

• Avoid storing unwrapped food in direct
contact with internal surfaces of the
refrigerator or freezer compartments.

The Manufacturer declines any liability if
the above advice and precautions are not
respected.

Cleaning, sanitization and maintenance of
the ice and water dispenser (if present).

Failure to observe the sanitization
instructions provided may compromise the
hygiene and safety of water dispensed.

• When using the appliance for the fi rst
time, discard the fi rst 9-14 litres of water,
equivalent to 6-7 minutes of dispensing
(not necessarily consecutive, but before
initial consumption) and discard the ice
produced in the fi rst 24 hours.

• Reposition the removable water
dispenser (if present), ensuring your
hands are hygienically clean.

• Periodically clean the ice bucket or
drawer under running water only.

• Every six months, sanitize the water
and ice dispenser system using a food
grade disinfectant solution (with sodium

ENGLISH 6

hypochlorite) which does not taint the
appliance materials. Rinse with water
before use.

• Replacement of any parts of the ice and
water dispenser must be carried out
using original spare parts provided by
the Manufacturer.

Product description

1

2

3
5

6

7

8

13

• Any work on the appliance must be
carried out by a qualifi ed technician or
the After-sales Service.

Carefully read the operating instructions
before using the appliance.

Refrigerator compartment

1

8

11

11

4

12

Fan with button and fi lter

2

Light unit

3

Shelves/Racks

4

Rating plate

5

Crisper drawer

6

Crisper divider

7

Reversibility kit

11

Door Trays

12

Balcony egg tray

Freezer compartment

8

Storage baskets for frozen food /

handles

9

Bottom baskets

10

Ice trays

13

Shelves

8

13

9

10

Accessories

Balcony egg tray

1x

Ice tray

1x

ENGLISH 7

Control panel

A B C D

A

“Fast Cooling” function

B

Indication of temperature settings

C

Temperature selection / “Fast Cooling”

(3 sec. minimum) pushbutton

D

Internal light switch

First use

Connect the appliance to the mains power
supply.
The ideal temperatures for preserving food
have already been set at the factory (MED).

Note: After switching the appliance on,
it will be necessary to wait for 4 to 6
hours before a temperature suitable for a
standard appliance load is reached.

Daily use

Guide to selecting functions temperature
selection

Press the pushbutton on the control panel to
adjust the temperature.
Temperature selection pushbutton is used
to set desired temperature level, from
warmest through lower to coldest . Pressing
pushbutton setpoint will change cyclically.
Temperature set-point is done for both
compartments at one time - fridge and
freezer.
At fi rst plug-in of appliance factory set-point
is chosen - medium position.
Following table shows set-points level:

High temperature

Mid-high temperature
(Eco green)

Middle temperature

Mid-low temperature

Low temperature

Legend:

Led OFF Led ON

Fast Cooling

The use of this function is recommended
when placing a very high quantity of food in
the refrigerator compartment.
By pressing and hold the pushbutton on
the control panel for 3 sec. it is possible to
increase the cooling speed of the foods
inside the refrigerator compartment.

Fast Cooling Fast Cooling
ON OFF

The Fast Cooling light (yellow LED) will turn
on.
The function is automatically deactivated
after 6 hours.
The Fast Cooling function can be manually
deactivated by pressing and hold the same
pushbutton on the control panel for 3 sec.,
the yellow LED is off.

ENGLISH 8

Note:

- Fast Cooling function should be also
switched ON before placing fresh food to
be frozen in the freezer compartment.

- Fast Cooling function has to be engaged
in order to maximize freezing capacity,
thus it has to be engaged before to add
fresh food.

Freezing fresh food

Place the fresh food to be frozen inside
bottom basket in the freezer compartment.
Avoid direct contact with already frozen
food. To freeze the quantity of food shown
on the rating plate.

Fan (if provided)

The fan improves temperature distribution
inside the refrigerator compartment,
allowing better preservation of stored food.
To switch on or switch off the fan press the
button.
It is advisable to activate the fan when
the ambient air temperature is over 27 ­28°C or if you perceive drops of water on
the glass shelves or in diffi cult humidity
conditions.
Fan switched on improves cooling
conditions. To keep preferable appliances
setting, having the fan switched on, there
may be a need to adjust the thermostat.
If fridge is too cold the fan can be switched
off.
The fan is equipped with the fi lter. The
replacement procedure is attached with
documents set in the crisper drawer.

Caution!

Do not obstruct the air intake area with food
items.

The fan will run ONLY when the compressor
is in operation.
Remember to turn off the fan when there is
a lower ambient air temperature.
The refrigerator accessories must not be
placed in a dishwasher.

Freezer compartment

This appliance is a refrigerator with a

star rating freezer compartment.

Packed frozen foods can be stored for the
period indicated on the packing. Fresh
food can also be frozen, ensuring that any
contact with already frozen food is avoided.
The quantity of fresh food that can be frozen
in a 24 hour period is given on the rating
plate. Re-freezing of partially defrosted
food is not recommended. This food should
be consumed within 24 hours.

Removing the baskets (depending on the
model)

Pull the drawers out as far as they go, then
lift slightly and remove.

Note: The freezer can also be used without
the drawers, in order to maximise space.
Ensure that after placing the food on the
racks, the freezer door closes properly.

Making ice cubes (if provided)

Fill the ice cube tray up to 2/3 with water
and place in the freezer compartment. Do
not use sharp or pointed objects to detach
the tray.

ENGLISH 9

Cleaning and maintenance

Regularly clean the appliance using a
cloth and a solution of warm water, with
some soft detergent suitable for cleaning
the inside of the refrigerator compartment.
Do not use abrasive detergents or tools.
To ensure continuous and correct fl ow of
defrost water, regularly clean the inside
of the draining hole on the back of the
refrigerator near the fruit and vegetable
drawer, using the tool provided (see fi g.1).
Before carrying out any cleaning or
maintenance operation, unplug the
appliance or disconnect it from the power
supply.

Fig 1

Defrosting the freezer compartment

No Frost freezers provide chilled air
circulation around the storage areas and
prevent the formation of ice, thereby
completely eliminating the need for
defrosting. Frozen items don’t stick to the
walls, labeling stays legible and storage
space remains neat and clear.

Storing food

Wrap food so that no water, moisture or
condensate can enter; this will prevent
odours or aromas going from one part to
another in the refrigerator, ensuring better
preservation of frozen foods.
Never place hot food in the freezer. Cooling
hot foods before freezing saves energy and
prolongs the life of the appliance.

In case of short vacation

There is no need to disconnect the
appliance from the power supply if you will

be away for less than three weeks.
Use up perishable food, freeze other food.
If your appliance has an automatic ice
maker:

1. Turn it off.

2. Shut off the water supply to the
automatic ice maker.

3. Empty the ice bucket.

In case of moving

1. Take out all internal parts.

2. Wrap them well, and fi x them together
with adhesive tape so that they do not
bang together or get lost.

3. Screw the adjustable feet so that they
do not touch the support surface.

4. Close and fi x both doors with adhesive
tape and, again using adhesive tape, fi x
the power cable to the appliance.

If the appliance is not going to be used

Disconnect the appliance from the power
supply, remove all the food, defrost and
clean. Leave the doors open enough for air
to circulate inside the compartments. This
will prevent the formation of mould and bad
odours.

In case of power failures

Call the local offi ce of your electricity supply
company and ask how long it is going to
last.
For power failures lasting up to 24 hours.

1. Keep both doors of the appliance
closed. This will allow the stored food to
stay cold as long as possible.

For power failures lasting more than 24
hours.

1. Empty the freezer compartment and
arrange the food in a portable freezer.
If this type of freezer is not available
and, likewise, no artifi cial ice packs are
available, try to use up the food, which
is more easily perishable.

2. Empty the ice bucket.

ENGLISH 10

Note:

- Bear in mind that a full appliance will
stay cold longer than a partially fi lled
one.

- If ice crystals are still visible on the food,
it may be frozen again, although fl avour
and aroma may be affected.

- If food is found to be in a poor condition,
it is best to throw it away.

Replacing the light

Always disconnect the refrigerator from the
power supply before replacing any light
bulb.

If the inside light is not working, it is
necessary to:

1. Remove the light cover: put the fi ngers
into the side ventilation holes, stretch the
cover gently and move it upwards.

2. Check the bulb. If necessary unscrew the
broken bulb and replace it with the new
one (max power of the light bulb is given
on the light cover).

3. Put on the light cover.

Do not leave the bulb uncovered.

Abnormal appliance operation

When the product is plugged in to
the mains, during fi rst 10 minutes of its
performance, possible temperature sensor
failure will be displayed according to
following table:

Refrigerator Evaporator
sensor failure

Refrigerator sensor failure
Refrigerator & Evaporator

sensor failure

Legend:

Led off Led fl ashing

The appliance will work preserving the food
stored, but it is necessary to contact after­sales service and provide alarm code.

ENGLISH 11

What to do if ...

Caution! Before troubleshooting, disconnect the power supply.

Only a qualifi ed electrician or competent person must do the troubleshooting that is not in
this manual.

Problem Possible cause Solution

The appliance is too noisy.
(see Notes)

The appliance does not
operate

The inside light does not work - The lamp might need

The appliance is not
installed properly.

The storage inside
appliance is not correct.

There might be a
problem with the electric
power supply to the
appliance.

The appliance is
switched off

replacing

- The lamp is fi xed
incorrectly

Check if the appliance stands
stable (all the feet should be
on the fl oor).

Check that:

- The internal components are
correctly placed.

- Bottles and containers are
not in contact with each
other.

Check that:

- there isn’t a power supply
failure.

- the power plug is correctly
inserted in the power socket
and the two-pole switch,if
present, is in the correct
position (on).

- the electric circuit safety
devices installed in the
house are fully functional.

- the power supply cable is
not broken.

Switch on the appliance.

Disconnect the appliance from
the electric power supply,
check the lamp and replace
with a new one if necessary
(see “Daily Use”).

Disconnect the appliance from
the electric power supply,
check the lamp and screw the
lamp.

ENGLISH 12

Problem Possible cause Solution

The temperature inside the
compartments is not cold
enough. Water seems to run
too much.

There is water at the bottom of
the refrigerator compartment.

There is moisture build-up Air fl ows vents inside the

The front edge of the
appliance is hot at the door
seal edge.

There may be several
causes (see solutions)

- a large amount of food
has been added to the
appliance.

- The doors are opened
too often

- on hot days or if the
room is warm, the
motor naturally runs
longer.

The defrost water drain
is obstructed.

compartment are not
blocked, as this prevents
the circulation of air

- Humidity from the
room air enters the
appliance.

- The food is not
properly packaged.

This is not a fault. It is
part of the design to
prevent the formation of
condensation.

Check that:

- The doors are closed
correctly.

- The appliance is not placed
near a heat source.

- The temperature set is
appropriate.

- Air circulation through
the ventilation grills at the
bottom of the appliance is
not obstructed.

No solution is necessary

Clean the defrost water drain
hole (see “Cleaning and
maintenance”).

No solution is necessary.

Do not keep the door open
longer than necessary.
Dry any dampness containers
before placing into the
appliance.

No solution is necessary.

ENGLISH 13

Problem Possible cause Solution

The doors do not open and
close properly.

Fan does not work - Fan is not switched on Press the button.

Note:
Some of functional noises coming from
appliance during normal use can be within
hearing:

- A hissing sound when switching on the
appliance for the fi rst time or after a long
pause.

- A gurgling sound when refrigerant fl uid
enters into the pipes.

- Buzzing sound when water valve or fan
start working.

- A cracking sound when compressor starts
or when ready ice drops into ice box
Abrupt clicks when compressor switches on
and off.

Different working time of compressor
(run and stop) is a normal operation and
depends on the ambient temperature and/
or thermostat knob adjustment

Before contacting the After-sales service:

Switch the appliance on again to see if the
problem has disappeared. If not, switch it
off again and repeat the operation after an
hour.

There may be several
causes (see “Solutions”)

- Compressor is not
switched on.

If your appliance still does not work
properly after carrying out the checks listed
in the troubleshooting guide and switching
the appliance on again, contact the After­sales service, clearly explaining the problem
and specifying:

• the type of fault;

• the model;

• the type and serial number of the
appliance (given on the rating plate);

• the Service number (the number after the
word SERVICE on the rating plate inside
the appliance).

Note:

Reversing of appliance door opening is not
covered by the warranty.

Check that:

- food packages are not
blocking the door

- the internal products are not
out of position

- the door seals are not dirty
or sticky

- the appliance is at level.

No solution is necessary

ENGLISH 14

Technical data

Dimensions FCF 191/100

Height 1750

Width 595
Depth 640

Net Volume Fridge (l) 191

Net Volume Freezer (l) 10 0

Defrost system

Fridge Automatic

Freezer Automatic

Star Rating 4

Rising Time (h) 12

Freezing Capacity (kg/24h) 4,5

Energy consumption (kwh/24h) 0,86

Noise level (dba) 42

Energy class A+

The technical information
are situated in the rating
plate on the internal side
of the appliance and in
the energy label

Environmental concerns

1. Packing
The packing material is 100% recyclable
and bears the recycling symbol. For
disposal, comply with the local regulations.
Keep the packing materials (plastic bags,
polystyrene parts, etc.) out of the reach of
children, as they are a potential source of
danger.

2. Scrapping/Disposal

The appliance is manufactured using
recyclable material. This appliance is
marked in compliance with European
Directive 2002/96/EC on Waste Electrical
and Electronic Equipment (WEEE). By
ensuring the correct disposal of this
appliance, you can help prevent potentially
negative consequences for the environment
and the health of persons.

The symbol

on the appliance, or on
the accompanying documents, indicates
that this appliance should not be treated as
domestic waste but must be taken to a special
collection centre for the recycling of electrical
and electronic equipment. When scrapping
the appliance, make it unusable by cutting
off the power cable and removing the doors
and shelves so that children cannot easily
climb inside and become trapped. Scrap the
appliance in compliance with local regulations
on waste disposal, taking it to a special
collection centre; do not leave the appliance
unattended even for a few days, since it is a
potential source of danger for children. For
further information on the treatment, recovery
and recycling of this product, contact your
competent local offi ce, the household waste
collection service or the shop where you
purchased the appliance.

ENGLISH 15

Information:

This appliance does not contain CFCs. The
refrigerant circuit contains R600a (HC) (see the
rating plate inside the appliance).
Appliances with Isobutane (R600a): isobutane
is a natural gas without environmental impact,
but is fl ammable. Therefore, make sure the
refrigerant circuit pipes are not damaged.

Declaration of conformity

• This appliance has been designed for
preserving food and is manufactured
in compliance with Regulation (CE) No.
1935/2004.

n

• This appliance has been designed,

manufactured and marketed in
compliance with:

- safety objectives of the “Low Voltage”

Directive 2006/95/CE (which
replaces 73/23/CEE and subsequent
amendments);

- the protection requirements of Directive

“EMC” 2004/108/EC.
Electrical safety of the appliance can only
be guaranteed if it is correctly connected to
an approved earthing system.
Electrical safety of the appliance can only
be guaranteed if it is correctly connected to
an approved earthing system.

Electrical connection for Great Britain and Ireland only

Warning - this appliance must be earthed
Fuse replacement

If the mains lead of this appliance is fi tted
with a BS 1363A 13amp fused plug, to
change a fuse in this type of plug use an
A.S.T.A. approved fuse to BS 1362 type and
proceed as follows:

1. Remove the fuse cover (A) and fuse (B).

2. Fit replacement 13A fuse into fuse cover.

3. Refi t both into plug.
Important:

The fuse cover must be refi tted when
changing a fuse and if the fuse cover is lost
the plug must not be used until a correct
replacement is fi tted.
Correct replacement are identifi ed by the
colour insert or the colour embossed in
words on the base of the plug.
Replacement fuse covers are available from
your local electrical store.

For the Republic of Ireland only

The information given in respect of Great
Britain will frequently apply, but a third type
of plug and socket is also used, the 2-pin,
side earth type.

Socket outlet / plug (valid for both
countries)

If the fi tted plug is not suitable for your
socket outlet, please contact After-sales
Service for further instruction. Please do
not attempt to change plug yourself. This
procedure needs to be carried out by a
qualifi ed technician in compliance with
the manufactures instructions and current
standard safety regulations.

ENGLISH 16

IKEA GUARANTEE

How long is the IKEA guarantee valid?

This guarantee is valid for fi ve (5) years
from the original date of purchase of your
appliance at IKEA, unless the appliance is
named LAGAN in which case two (2) years of
guarantee apply. The original sales receipt,
is required as proof of purchase. If service
work is carried out under guarantee, this
will not extend the guarantee period for the
appliance.

Which appliances are not covered by the
IKEA fi ve (5) years guarantee?

The range of appliances named LAGAN and
all appliances purchased in IKEA before 1st of
August 2007.

Who will execute the service?

IKEA service provider will provide the
service through its own service operations or
authorized service partner network.

What does this guarantee cover?

The guarantee covers faults of the appliance,
which have been caused by faulty construction
or material faults from the date of purchase
from IKEA. This guarantee applies to domestic
use only. The exceptions are specifi ed under
the headline “What is not covered under this
guarantee?” Within the guarantee period,
the costs to remedy the fault e.g. repairs,
parts, labour and travel will be covered,
provided that the appliance is accessible for
repair without special expenditure. On these
conditions the EU guidelines (Nr. 99/44/
EG) and the respective local regulations
are applicable. Replaced parts become the
property of IKEA.

What will IKEA do to correct the problem?

IKEA appointed service provider will examine
the product and decide, at its sole discretion,
if it is covered under this guarantee. If
considered covered, IKEA Service Provider
or its authorized service partner through its
own service operations, will then, at its sole
discretion, either repair the defective product
or replace it with the same or a comparable
product.

What is not covered under this guarantee?

• Normal wear and tear.

• Deliberate or negligent damage, damage

caused by failure to observe operating
instructions, incorrect installation or by
connection to the wrong voltage, damage
caused by chemical or electrochemical
reaction, rust, corrosion or water damage
including but not limited to damage
caused by excessive lime in the water
supply, damage caused by abnormal
environmental conditions.

• Consumable parts including batteries and

lamps.

• Non-functional and decorative parts which

do not affect normal use of the appliance,
including any scratches and possible color
differences.

• Accidental damage caused by foreign

objects or substances and cleaning or
unblocking of fi lters, drainage systems or
soap drawers.

• Damage to the following parts: ceramic

glass, accessories, crockery and cutlery
baskets, feed and drainage pipes, seals,
lamps and lamp covers, screens, knobs,
casings and parts of casings. Unless such
damages can be proved to have been
caused by production faults.

• Cases where no fault could be found during

a technician’s visit.

• Repairs not carried out by our appointed

service providers and/or an authorized
service contractual partner or where non­original parts have been used.

• Repairs caused by installation which is

faulty or not according to specifi cation.

• The use of the appliance in a non-domestic

environment i.e. professional use.

• Transportation damages. If a customer

transports the product to his home or
another address, IKEA is not liable for any
damage that may occur during transport.
However, if IKEA delivers the product to the
customer’s delivery address, then damage
to the product that occurs during this
delivery will be covered by IKEA.

ENGLISH 17

• Cost for carrying out the initial installation of
the IKEA appliance.
However, if an IKEA appointed Service
Provider or its authorized service partner
repairs or replaces the appliance under
the terms of this guarantee, the appointed
Service Provider or its authorized service
partner will reinstall the repaired appliance
or install the replacement, if necessary. This
does not apply within Ireland, customer
should contact the local IKEA dedicated
after sales line or the appointed Service
Provider for further information.

These restrictions do not apply to fault-free
work carried out by a qualifi ed specialist
using our original parts in order to adapt the
appliance to the technical safety specifi cations
of another EU country.

How country law applies

The IKEA guarantee gives you specifi c legal
rights, which cover or exceed all the local legal
demands.
However these conditions do not limit in any
way consumer rights described in the local
legislation.

Area of validity

For appliances which are purchased in one EU
country and taken to another EU country, the
services will be provided in the framework of
the guarantee conditions normal in the new
country.
An obligation to carry out services in the
framework of the guarantee exists only if
the appliance complies and is installed in
accordance with:

- the technical specifi cations of the country in
which the guarantee claim is made;

- the Assembly Instructions and User Manual
Safety Information.

The dedicated AFTER SALES for IKEA
appliances

Please don’t hesitate to contact IKEA
appointed After Sales Service Provider to:

• make a service request under this
guarantee;

• ask for clarifi cations on installation of the
IKEA appliance in the dedicated IKEA
kitchen furniture;

• ask for clarifi cation on functions of IKEA
appliances.

To ensure that we provide you with the best
assistance, please read carefully the Assembly
Instructions and/or the User Manual before
contacting us.

How to reach us if you need our service

Please refer to the last page
of this manual for the full list
of IKEA appointed After Sales
Service Provider and relative
national phone numbers.

In order to provide you a quicker

service, we recommend to use the
specifi c phone numbers listed on this
manual. Always refer to the numbers
listed in the booklet of the specifi c
appliance you need an assistance for.
Please also always refer to the IKEA
article number (8 digit code) and 12
digit service number placed on the
rating plate of your appliance.

SAVE THE SALES RECEIPT!

It is your proof of purchase and required
for the guarantee to apply. The sales
receipt also reports the IKEA name and
article number (8 digit code) for each of
the appliances you have purchased.

Do you need extra help?

For any additional questions not related
to After Sales of your appliances please
contact your nearest IKEA store call centre.
We recommend you read the appliance
documentation carefully before contacting us.

18

BELGIË - BELGIQUE - BELGIEN

Telefoon/Numéro de téléphone/Telefon-Nummer:
Tarief/Tarif/Tarif: Lokaal tarief/Prix d’un appel local/Ortstarif
Openingstijd: Maandag - Vrijdag 8.00 - 20.00
Heures d’ouverture: Lundi - Vendredi 8.00 - 20.00
Öffnungszeiten: Montag - Freitag 8.00 - 20.00

БЪЛГАРИЯ

Телефонен номер:
Тарифа: Локална тарифа
Работно време: понеделник - петък 8.00 - 20.00

ČESKÁ REPUBLIKA

Telefonní číslo:
Sazba: Místní sazba
Pracovní doba: Pondělí - Pátek 8.00 - 20.00

DANMARK

Telefonnummer:
Takst: Lokal takst
Åbningstid: Mandag - fredag 9.00 - 21.00
Lørdag 9.00 - 18.00
(Åbent udvalgte søndage, se IKEA.dk)

DEUTSCHLAND

Telefon-Nummer:
Tarif: Ortstarif
Öffnungszeiten: Montag - Freitag 8.00 - 20.00

ΕΛΛΑΔΑ

Τηλεφωνικός αριθμός:
Χρέωση: Τοπική χρέωση
Ώρες λειτουργίας: Δευτέρα - Παρασκευή 8.00 - 20.00

ESPAÑA

Teléfono:
Tarifa: Tarifa local
Horario: Lunes - Viernes 8.00 - 20.00
(España Continental)

FRANCE

Numéro de téléphone:
Tarif: Prix d’un appel local
Heures d’ouverture: Lundi - Vendredi 9.00 - 21.00

ÍSLAND

Símanúmer:
Kostnaður við símtal: Almennt mínútuverð
Opnunartími: Mánudaga - Föstudaga 9.00 - 17.00

ITALIA

Telefono:
Tariffa: Tariffa locale
Orari d’apertura: Lunedì - Venerdì 8.00 - 20.00

MAGYARORSZÁG

Telefon szám:
Tarifa: Helyi tarifa
Nyitvatartási idő: Hétfőtől Péntekig 8.00 - 20.00

NEDERLAND

Telefoon:
Tarief: Lokaal tarief € 0,10 p/min
Openingstijd: Maandag t/m - Vrijdag 9.00 - 21.00
Zaterdag 9.00 - 20.00
Zondag 9.00 - 18.00

02 4003536

225376400

70150909

06929993602

2109 69 6 49 7

913754126

0170 4 8 0 513

5852409

0238591334

(06-1)-3285308

09002354532

en/of 0900 BEL IKEA

026200311

NORGE

Telefon nummer:
Takst: Lokal takst
Åpningstider: Mandag - fredag 8.00 - 20.00

ÖSTERREICH

Telefon-Nummer:
Tarif: Ortstarif
Öffnungszeiten: Montag - Freitag 8.00 - 20.00

POLSKA

Numer telefonu:
Stawka: Koszt połączenia według taryfy
operatora
Godziny otwarcia: Poniedziałek - Piątek 8.00-20.00

PORTUGAL

Telefone:
Tarifa: Tarifa local
Horário: Segunda - Sexta 9.00 - 21.00

REPUBLIC OF IRELAND

Phone number:
Rate: Local rate
Opening hours: Monday - Friday 8.00 - 20.00

ROMÂNIA

Număr de telefon:
Tarif: Tarif local
Orar: Luni - Vineri 8.00 - 20.00

РОССИЯ

Телефонный номер:
Стоимость звонка: Местная стоимость звонка
Время работы: Понедельник - Пятница 8.00 - 20.00

(Московское время)

23500112

013 6 02 7 714 61

225844203

213164 011

016 59 0 2 76

021 2044888

84957059426

SCHWEIZ - SUISSE - SVIZZERA

Telefon-Nummer/Numéro de téléphone/Telefono:
Tarif/Tarif/Tariffa: Ortstarif/Prix d’un appel local/Tariffa locale
Öffnungszeiten: Montag - Freitag 8.00 - 20.00
Heures d’ouverture: Lundi - Vendredi 8.00 - 20.00
Orario d’apertura: Lunedì - Venerdì 8.00 - 20.00

SLOVENSKO

Telefónne číslo:
Cena za hovor: Cena za miestny hovor
Pracovná doba: Pondelok až piatok 8.00 - 20.00

SUOMI

Puhelinnumero:
Hinta: Yksikköhinta
Aukioloaika: Maanantaista perjantaihin 8.00 - 20.00

SVERIGE

Telefon nummer:
Taxa: Lokal samtal
Öppet tider: Måndag - Fredag 8.30 - 20.00
Lördag - Söndag 9.30 - 18.00

UNITED KINGDOM

Phone number:
Rate: Local rate
Opening hours: Monday - Friday 9.00 - 21.00

[phone]

0981710374

0775-700 500

02076601517

0225675345

5019 637 02049/A

© Inter IKEA Systems B.V. 2011 AA-558843-2