Ihse L484-8VHSWR, L484-8VESWR, L484-8VHCWR, L484-8VECWR, 474-6RMK User Manual

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IHSE GmbH Maybachstraße 11 88094 Oberteuringen Germany
info@ihse.com www.ihse.com phone: +49 7546-9248-0 fax: +49 7546-9248-48
Draco
484 Series
User Manual
Edition: 2017-03-31
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Draco CPU Switch
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Copyright
© 2017. All rights reserved. This information may not be reproduced in any manner without the prior written consent of the manufacturer.
Information in this document is subject to change without notice.
Trademarks
All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners.
Disclaimer
While every precaution has been taken during preparation of this manual, the manufacturer assumes no liability for errors or omissions. The manufacturer assumes no liability for damages resulting from the use of the information contained herein.
The manufacturer reserves the right to change specifications, functions, or circuitry of the product without notice.
The manufacturer cannot accept liability for damage due to misuse of the
product or due to any other circumstances outside the manufacturer’s
control (whether environmental or installation related). The manufacturer shall not be liable for any loss, damage, or injury arising directly, indirectly, incidentally, or consequently from the use of this product.
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Contents
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Contents
1 About This Manual ....................................................................... 6
1.1 Scope .................................................................................. 6
1.2 Validity ................................................................................ 6
1.3 Cautions and Notes ............................................................ 6
2 Safety Instructions ....................................................................... 7
3 Description ................................................................................... 8
3.1 Application .......................................................................... 8
3.2 System Overview ................................................................ 9
3.3 Product Range .................................................................. 10
3.4 Upgrade Kits ..................................................................... 10
3.5 Accessories ....................................................................... 10
3.6 Device Views .................................................................... 11
3.6.1 Model L484-8VHCWR, -8VECWR ...................... 11
3.6.2 Model L484-8VHSWR, -8VESWR ...................... 12
3.7 Status LEDs ...................................................................... 13
4 Installation .................................................................................. 15
4.1 Package Contents ............................................................. 15
4.2 System Setup .................................................................... 15
4.3 Example Applications ........................................................ 16
5 Configuration .............................................................................. 17
5.1 Command Mode ............................................................... 17
5.2 Control via Keyboard......................................................... 18
5.3 On Screen Display (OSD) ................................................. 20
5.3.1 Main Menu Item 'Color Settings' ......................... 21
5.3.2 Main Menu Item 'Picture Settings' ....................... 23
5.3.3 Main Menu Item 'Input Settings' .......................... 26
5.3.4 Main Menu Item 'Output Settings' ....................... 27
5.3.5 Main Menu Item 'General Settings' ..................... 29
6 Operation .................................................................................... 33
6.1 Optimization of Picture Settings ........................................ 33
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6.1.1 Optimization of Output Settings .......................... 33
6.1.2 Optimization of Input Settings ............................. 34
6.1.3 Optimization of Picture Settings .......................... 35
6.2 Download of DDC Information .......................................... 35
6.2.1 Download of DDC via Keyboard ......................... 36
6.2.2 Download of DDC via OSD ................................. 36
6.2.3 Further DDC settings .......................................... 37
6.3 Shared Operation .............................................................. 37
7 Specifications ............................................................................. 39
7.1 Interfaces .......................................................................... 39
7.1.1 VGA .................................................................... 39
7.1.2 USB-HID ............................................................. 39
7.1.3 USB 2.0 (transparent) ......................................... 39
7.1.4 Analog Audio Interface ........................................ 40
7.1.5 RJ45 (Interconnect) ............................................ 40
7.1.6 Fiber SFP Type LC (Interconnect) ...................... 41
7.2 Interconnect Cable ............................................................ 41
7.2.1 Cat X ................................................................... 41
7.2.2 Fiber .................................................................... 42
7.3 Connector Pinouts ............................................................ 43
7.4 Power Supply .................................................................... 45
7.5 Environmental Conditions ................................................. 45
7.6 Size ................................................................................... 45
7.7 Shipping weight ................................................................. 45
8 Troubleshooting ......................................................................... 46
8.1 Blank Screen ..................................................................... 46
8.2 Picture ............................................................................... 47
8.3 USB-HID ........................................................................... 48
8.4 Analog Audio ..................................................................... 49
9 Technical Support ...................................................................... 50
9.1 Support Checklist .............................................................. 50
9.2 Shipping Checklist ............................................................ 50
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10 Certificates .................................................................................. 51
10.1 CE Declaration Of Conformity ........................................... 51
10.2 North American Regulatory Compliance ........................... 52
10.3 WEEE ............................................................................... 52
10.4 RoHS/RoHS 2 ................................................................... 53
11 Glossary ...................................................................................... 54
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1 About This Manual
1.1 Scope
This manual describes how to install your CPU Switch, how to operate it and how to perform trouble shooting.
1.2 Validity
This manual is valid for all devices listed on the front page. The product code is printed on the base of the devices.
1.3 Cautions and Notes
The following symbols are used in this manual:
This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury.
This symbol indicates important information to help you make the best use of this product.
This symbol indicates best practice information to show recommended and optimal ways to use this product in an efficient way.
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Safety Instructions
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2 Safety Instructions
To ensure reliable and safe long-term operation of your CPU Switch please note the following guidelines:
Installation
Only use in dry, indoor environments. Only use the device according to this User Manual. Failure to follow
these procedures could result in damage to the equipment or injury to the user or installer.
The CPU Switch and the power supply units can get warm. Do not
install components in an enclosed space without any airflow.
Do not place the power supply directly on top of the device. Do not obscure ventilation holes. Only use power supplies originally supplied with the product or
manufacturer-approved replacements. Do not use a power supply if it appears to be defective or has a damaged chassis.
Connect all power supplies to grounded outlets. In each case, ensure
that the ground connection is maintained from the outlet socket through to the power supply's AC power input.
Do not connect the link interface to any other equipment, particularly
network or telecommunications equipment.
Take any required ESD precautions.
In order to disconnect the device completely from the electric circuit, all power cables have to be removed.
Repair
Do not attempt to open or repair a power supply unit. Do not attempt to open or repair the CPU Switch. There are no user
serviceable parts inside.
Please contact your dealer or manufacturer if there is a fault.
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3 Description
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3.1 Application
The CPU Switch is used to convert and extend video signals of one or more VGA sources (computer, CPU) into the DVI-D format. The device functions like a CPU Unit of a KVM extender.
The CPU Switch can be used as a switch between concurrently available input signals.
Next to the video signal, USB-HID and analogue audio signals can be also switched and extended.
The CPU Switch can further be used as a scaler, scaling video signals to a specific output format.
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Description
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3.2 System Overview
The input ports of the CPU Switch are connected to the video source(s) (computer, CPU), using the provided cables or other suitable cables.
The DVI-D monitor is connected to the output of the CON Unit.
System Overview
1 VGA Sources (computer, CPU) 2 CPU Switch (as CPU Unit) 3 KVM extender CON Unit 4 Console (monitor, keyboard, mouse)
See Chapter 4.3, Page 16 for installation examples.
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3.3 Product Range
Model
Description
L484­8VHCWR
8 port CPU Switch as a KVM extender CPU Unit with integrated analog/digital conversion (up to 1920x1200) and redundant connector for interconnect cables (Cat X), USB-HID, local USB 2.0 (High-Speed), Analog Audio
L484­8VHSWR
8 port CPU Switch as a KVM extender CPU Unit with integrated analog/digital conversion (up to 1920x1200) and redundant connector for interconnect cables (fiber), USB-HID, local USB 2.0 (High-Speed), Analog Audio
L484­8VECWR
8 port CPU Switch as a KVM extender CPU Unit with integrated analog/digital conversion (up to 1920x1200) and redundant connector for interconnect cables (Cat X), USB-HID, USB 2.0 embedded, local USB 2.0 (High­Speed), Analog Audio
L484­8VESWR
8 port CPU Switch as a KVM extender CPU Unit with integrated analog/digital conversion (up to 1920x1200) and redundant connector for interconnect cables (fiber), USB-HID, USB 2.0 embedded, local USB 2.0 (High­Speed), Analog Audio
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3.4 Upgrade Kits
Model
Description
474-6RMK
19"/1U rack mount kit for CPU Switch
The CPU Switch and the provided power supply units can get warm, for this reason an installation in closed rooms without air circulation is not allowed. Please note that you will need at least 0,5 U (height unit) for the ventilation above the extenders, if you mount them into racks.
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3.5 Accessories
Model
Description
261-6J
VGA cable 2.0 m (VGA male to VGA male)
247-U1
USB cable 1.8 m (Type A to B)
455-CK
Stereo jack cable 1.6 m (3.5 mm Stereo)
474-IECLOCK
IEC connection cable for power supply, lockable
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Description
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3.6 Device Views
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3.6.1 Model L484-8VHCWR, -8VECWR
Rear View
1 To CPU 1: VGA (accordingly CPU #2-8) 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 (redundancy) 4 Connect to power supply 1 5 Connect to power supply 2 (redundancy) 6 To CPU 1: Audio IN (accordingly CPU #2-8) 7 To CPU 1: Audio OUT (accordingly CPU #2-8) 8 To CPU 1: USB (accordingly CPU #2-8) 9 Connect to USB 2.0 devices 10 Service port
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3.6.2 Model L484-8VHSWR, -8VESWR
Rear View
1 To CPU 1: VGA (accordingly CPU #2-8) 2 Connect to interconnect cable 1 3 Connect to interconnect cable 2 (redundancy) 4 Connect to power supply 1 5 Connect to power supply 2 (redundancy) 6 To CPU 1: Audio IN (accordingly CPU #2-8) 7 To CPU 1: Audio OUT (accordingly CPU #2-8) 8 To CPU 1: USB (accordingly CPU #2-8) 9 Connect to USB 2.0 devices 10 Service port
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Description
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3.7 Status LEDs
The CPU Switch is fitted with a multi-color LED for indication of the connection status:
Model L484-8VHCWR, -8VECWR
Rear View
Model L484-8VHSWR, -8VESWR
Rear View
LED 1: Switching Status
Pos.
LED
Status
Description
1
Input LED
(green)
Off
Connection not available
On
Video signal available
Flashing rapidly
Channel selected, no video signal available
Flashing slowly
Channel selected, video signal available
LED 2 and 3: Connection Status
Pos.
LED
Status
Description
2
Failure LED
(green) Off
Connection available
On or Flashing
Connection failure (flashing for about 20 s following a connection failure)
3
Status LED
(green)
Flashing
No connection via interconnect cable
On
Connection available
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LED 5 and 7: USB and Video Status (Link 1/2)
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LED color
Description
Red
Device ready
Violet
Connection and USB signal (connection to extender) available
Green
Connection and video signal available
Light Blue
Connection, USB and video signal available (operating condition)
LED 4 and 6: Power Supply Unit Status
Pos.
LED
Status
Description
4
Status PSU 2
(green)
On
Operating condition
Off
Power supply unit off
6
Status PSU 1
(green)
On
Operating condition
Off
Power supply unit off
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4 Installation
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4.1 Package Contents
Your CPU Switch package contains the following items:
CPU Switch device  2x Country specific power cord  Quick Setup  1x VGA cable (2.0 m, VGA connector to VGA connector)
1x USB cable (1.8 m, type A to type B)
2x Stereo jack cable (1.6 m, 3.5 mm male connector)
If anything is missing, contact your dealer.
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4.2 System Setup
First time users are recommended to setup the device in the same room as a test setup. This will allow you to identify and solve any cabling problems, and to experiment with your system more conveniently.
Please verify that interconnect cables, interfaces and handling of the
devices comply with the requirements (see Chapter 7, Page 39).
1. Switch off all devices.
2. Connect the CPU Switch to either a KVM extender CON Unit or a KVM matrix via the interconnect cable(s).
3. Connect the sources (computer, CPU) to the CPU Switch using the provided cables. Please ensure the cables are not strained.
4. Connect at least one provided power cord to the CPU Switch.
5. Power up the system.
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4.3 Example Applications
This section illustrates typical installations of CPU Switches:
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CPU Switch
1 VGA sources (Computer, CPU) 2 CPU Switch (as CPU Unit) 3 KVM matrix (optional) 4 KVM extender CON Unit 5 Console (monitor, keyboard, mouse)
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Configuration
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5 Configuration
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5.1 Command Mode
The CPU Switch has a Command Mode that allows several functions via keyboard command during normal use.
To enter Command Mode use a 'Hot Key' sequence and to exit Command Mode, press <Esc>. While in Command Mode, the LEDs Shift and Scroll on the console keyboard will flash.
In Command Mode normal keyboard and mouse operation will cease. Only selected keyboard commands are available.
If no keyboard command is executed within 10 s after activating Command Mode, it will be automatically deactivated.
The following table lists the keyboard commands to enter and to exit Command Mode and to change the 'Hot Key' sequence:
Function
Keyboard Command
Enter Command Mode (default)
2x <Left Shift> (or 'Hot Key') Exit Command Mode
<Esc>
Change 'Hot Key' sequence
<current 'Hot Key'>, <c>, <new 'Hot Key' code>, <Enter> Until 2011-30-09: <Left Ctrl> + <Left Shift> + <c>,
<'Hot Key' Code>, <Enter>
<Key> + <Key> Press keys simultaneously <Key>, <Key> Press keys successively 2x <Key> Press key quickly, twice in a row
(similar to a mouse double-click)
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The 'Hot Key' sequence to enter Command Mode can be changed. The following table lists the 'Hot Key' Codes for the available key sequences:
'Hot Key' Code
'Hot Key'
0
Freely selectable (2012-01-12)
2
2x <Scroll>
3
2x <Left Shift>
4
2x <Left Ctrl>
5
2x <Left Alt>
6
2x <Right Shift>
7
2x <Right Ctrl>
8
2x <Right Alt>
In a KVM switch configuration, choose different 'Hot Keys' for the KVM Extender and the Draco CPU Switch.
Set freely selectable 'Hot Key' (exemplary)
In order to set a freely selectable 'Hot Key' (e.g. 2x <Space>), use the following keyboard sequence:
<current 'Hot Key'>, <c>, <0>, <Space>, <Enter>
Reset 'Hot Key'
In order to set a 'Hot Key' back to default settings of the extender, press the key combination <Right Shift> + <Del> within 5 s after switching on the CON unit or plugging in a keyboard.
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5.2 Control via Keyboard
The CPU Switch connected to a KVM extender KVM extender CON Unit offers the possibility for control via keyboard.
For this purpose the CPU Switch is equipped with its own Command Mode that can be used to activate various functions by keyboard commands and to control the integrated On-screen Display (OSD).
The Command Mode is entered by a keyboard sequence ('Hot Key') and can be closed using the key <Esc>. When Command Mode is activated, the keyboard LEDs Shift and Scroll are flashing.
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Configuration
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Direct Control
The following table contains the keyboard commands for opening and closing the Command Mode and for direct control of various converter functions.
Function
Keyboard Command
Activate Command Mode (default)
2x <Left Shift> (or 'Hot Key'), <v>
Exit Command Mode
<Left Shift> + <Esc>
Configure video settings automatically (only with VGA / RGB / EGA input)
2x <Left Shift>, <v>, <a> Switch to port 1
2x <Left Shift>, <v>, <1>, <Enter>
Switch to port 2
2x <Left Shift>, <v>, <2>, <Enter>
Switch to port 3
2x <Left Shift>, <v>, <3>, <Enter>
Switch to port 4
2x <Left Shift>, <v>, <4>, <Enter>
Switch to port 5
2x <Left Shift>, <v>, <5>, <Enter>
Switch to port 6
2x <Left Shift>, <v>, <6>, <Enter>
Switch to port 7
2x <Left Shift>, <v>, <7>, <Enter>
Switch to port 8
2x <Left Shift>, <v>, <8>, <Enter>
OSD Control
The following table contains the keyboard commands for entering and exiting the OSD and for navigation and configuration.
Function
Keyboard Command
Open OSD window
2x <Left Shift>, <v>, <o>
Close OSD window
<Esc>
Navigation down in the menu
<Cursor down>
Navigation up in the menu
<Cursor up>
Menu selection
<Enter>
Leave sub menu
<Backspace>
Change of settings in sub menus or selection of parameter values
<Cursor right> or <Cursor left>
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5.3 On Screen Display (OSD)
All settings of the CPU Switch can be adjusted via the on screen display (OSD).
General Structure of the OSD:
The left column shows the range of the main menu, the right column shows the current submenus with the respective configuration options.
The various configuration and setting options of the CPU Switch are described below:
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Configuration
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5.3.1 Main Menu Item 'Color Settings'
This menu offers color specific settings and configurations for the CPU Switch.
Menu View 'Color Settings'
Menu Item
Description
Brightness
Adjust brightness of the picture
Contrast
Adjust contrast of the picture
Hue
Change and adjust hue of the picture (only selectable for video input signals).
Saturation
Adjust saturation of the picture (only selectable for video input signals).
Sharpness
Adjust sharpness of the picture
Color
Open submenu 'Color' (see Chapter 5.3.1.1, Page 22).
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5.3.1.1 Submenu 'Color'
This submenu offers advanced color settings for the picture (VGA / RGB / EGA input only).
Menu View 'Color'
Menu Item
Description
Auto Color
Adjust color values automatically
Color Temperature
Adjust color temperature of the picture
sRGB
Activate the use of the standard RGB color range (Color optimization for tube monitors).
Red
Adjust red color range
Green
Adjust green color range
Blue
Adjust blue color range
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5.3.2 Main Menu Item 'Picture Settings'
This menu offers specific picture settings at the CPU Switch.
Menu View 'Picture Settings'
Menu Item
Description
Auto Configuration
Configure picture settings automatically (VGA / RGB / EGA input only).
Phase
Adjust pixel phase i.e. the best position for the analog / digital conversion within one pixel (VGA / RGB / EGA input only).
Example for incorrect pixel phase
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Menu Item
Description
Clock
Adjust pixel clock. The pixel clock shows the maximum number of the pixels that are horizontally displayable. Non-visible and inactive pixels are counted in (VGA / RGB / EGA input only).
Example for a wrong pixel clock.
Width
Adjust width of the picture with the number of pixels.
Height
Adjust height of the picture with the number of pixels.
Display Control
Open submenu 'Display Control' (see Chapter 5.3.2.1, Page 25).
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Configuration
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5.3.2.1 Submenu 'Display Control'
This submenu offers control options for the display of the picture.
Menu View 'Display Control'
Menu Item
Description
Display Image
Select display option: 'Auto': Scale picture automatically to the
maximum value
'Aspect': Adjust aspect ratio manually  '1:1': Show picture in original size with a black
border
'Panoramic': Scale picture to a non-linear
value (only if there is video input)
Aspect Ratio
Select aspect ratio: 'Auto', '4:3', '14:9', '16:9' or '>16:9' (only if 'Display Image' is set to 'Aspect Ratio').
Zoom
Zoom picture and determine position of enlargement (not available in combination with onboard DVI-I extenders).
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5.3.3 Main Menu Item 'Input Settings'
This menu offers specific settings for Media- / DVIConverter inputs.CPU Switch.
Menu View 'Input Settings'
Menu Item
Description
Input Select
Select input signal
Channel
For CVBS input signal:
Select Composite channel.
For EGA input:
Select EGA, CGA or MDA input signal.
Select Resolution
Select video mode compatible to input signal (see Chapter 7, Page 39for supported video modes).
Save settings by leaving the menu (monitor goes blank for a short time).
Sync Options
Select type of synchronization of the RBG signal. The type depends from the incoming RGB signal.
'Auto': Automatic adjustment  'Composite (CS)' or 'Sync On Green (SOG)':
Manual adjustment in case of picture failures (VGA / RGB input only)
Video Input
Display of selected video mode
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5.3.4 Main Menu Item 'Output Settings'
This menu offers specific settings for the output of the CPU Switch.
Menu View 'Output Settings'
Menu Item
Description
Output
Select output resolution: 'DDC': Use preferred resolution of the
monitor's DDC at the output
'Select': Select from predefined output
resolutions in the menu item 'Resolution' '1:1': Use input resolution as output resolution Note: The option "DDC" is not available in onboard DVI-I
extenders.
Resolution
If 'Output' is set to 'Select': Select from predefined output resolutions.
A higher resolution can be selected at any time. If you select a lower resolution, the number of output pixels needs to comply with the following rule:
Horizontally: At least 50%  Vertically: At least 33%
(Not available with onboard DVI-I extenders.)
Display Position
Adjust position of picture manually
Video Output
Display of the selected output resolution
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Graphic contents with up to 2 mega pixels are scalable (1920x1080).  For the scaling of the 1920x1200 resolution, restrictions apply and the
video will be transmitted 1:1, if applicable.
If you scale resolutions of 1280x1024 or higher, there will be a
reduction of color depth to 16 bit YCbCr.
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Configuration
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5.3.5 Main Menu Item 'General Settings'
This menu offers general settings for the CPU Switch.
Menu View 'General Settings'
Menu Item
Description
DDC
Open submenu 'DDC' (see Chapter 5.3.5.1, Page 30).
Miscellaneous
Open submenu 'Miscellaneous' (see Chapter 5.3.5.2, Page 31).
Device Address
Assign device ID. The device ID clearly identifies the device for the
infrared remote control so that settings can be made for a specific device only.
Manage Settings
Write the existing device settings on the internal memory of the CPU Switch ('Save'). These settings can be loaded again if required ('Load'), e.g. after a firmware update.
T-Adjust
Compensate picture failures due to device temperature
Save device settings if you have made extensive settings or if you want to perform a firmware update.
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5.3.5.1 Submenu 'DDC'
This submenu offers DDC specific settings. DDC information is relevant to output settings for computer or CPU connection.
Menu View 'DDC'
Menu Item
Description
Read DDC
Use the monitor DDC as the device DDC and save it as DVI or VGA DDC.
Change DDC
Save the device DDC as DVI or VGA DDC
Factory DDC
Use default DDC 'VGA2DVI' as device DDC
MON:
Display of name and type of monitor DDC
DEV:
Display of name and type of the device's DDC that is provided at the DVI-I input by the CPU Switch.
When saving the DDC as DVI or VGA DDC, the selected type of DDC must match the video signal of the source (VGA or DVI) (see Chapter 5.3.3, Page 26: Menu item 'Input Select').
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5.3.5.2 Submenu 'Miscellaneous'
This submenu offers various device specific settings.
Menu View 'Miscellaneous'
Menu Item
Description
Auto Adjust
Activate or deactivate the automatic configuration of picture settings after changing the video mode.
Refresh Rate
Change refresh rate if output is set to 'DDC'.
Video Processing
Not used
VBI Processing
Not used
OSD Configuration
Configure OSD display on screen.
Factory Reset
Reset device to factory default (confirmation dialog)
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Submenu 'OSD Configuration'
This submenu offers various settings for the OSD display.
Menu View 'OSD Configuration'
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Menu Item
Description
OSD Timer
Activate and select time of inactivity after which OSD is closed automatically.
OSD Position
Adjust vertical and horizontal OSD position on screen.
OSD Transparency
Adjust OSD transparency
OSD Zoom
Activate scaling of OSD display
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6 Operation
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6.1 Optimization of Picture Settings
All common video modes are pre-installed in an internal table of the CPU Switch. If the input signal corresponds to one of these video modes, the signal will be automatically detected and the picture will be displayed.
If picture quality is not an optimal or no picture is displayed, proceed as follows:
1. Optimize the output settings (see Chapter 6.1.1, Page 33). Thus, the picture display will be adapted to the properties of the monitor.
2. Optimize the input settings (see Chapter 6.1.2, Page 34). Check if the automatically detected video mode corresponds to your input signal. Alternatively, you can manually select the most suitable video mode, even if you have an unknown input signal.
3. Optimize the picture settings for your input signal (see Chapter 6.1.3, Page 35).
In the unlikely event that the picture cannot be optimized using the controls provided, please fill in and return the video mode questionnaire (Download) so that a customer specific video mode can be created.
6.1.1 Optimization of Output Settings
1. For an analog input signal, display a picture with as much detail as possible on your graphic source, e.g. a text with black letters on a white ground (or vice versa).
2. Open the OSD with the infrared remote control.
3. Select 'Output Settings' in the main menu (see Chapter 5.3.4, Page 27).
4. Select the output resolution in the menu item 'Output':
Select 'DDC' to use the preferred resolution of the monitor DDC. – If the preferred resolution of the device DDC does not result in an
optimal picture, select 'Factory' and from the menu item 'Resolution' the most suitable resolution for the monitor.
5. Exit the OSD. A window appears to save settings. This may take a few seconds.
6. Save the settings.
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6.1.2 Optimization of Input Settings
For certain analog input signals (VGA / RGB / EGA), if picture quality is not optimal or no picture is displayed, proceed as follows:
1. Open the OSD with the infrared remote control.
2. Select 'Input Settings' in the main menu (see Chapter 5.3.3, Page 26).
3. Test the recommended resolutions that are listed in the menu item 'Select Resolution'. The menu item is inactive, if there is only one recommended resolution.
4. Run the automatic picture adjustment: – Select 'Picture Settings' in the main menu (see Chapter 5.3.2,
Page 23).
Select the menu item 'Auto Configuration'. Thereby picture size
might change.
5. Check the test picture: If the vertical lines are displayed clearly, without smear or tremble, the setting has been successful.
6. Exit the OSD. A window appears to save settings. This can take a few seconds.
7. Save the settings.
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Operation
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6.1.3 Optimization of Picture Settings
Should Auto Configuration fail to provide the optimal picture, it can be adjusted manually by following this procedure:
1. Select 'Picture Settings' in the main menu.
2. Modify the values in the menu items 'Clock' and 'Phase' until all picture corruption has disappeared.
3. If the picture is displaced: – Select the menu item 'Display position' in the main menu item
'Output Settings' and position the picture in the upper left corner of the monitor.
Select the menu items 'Width' and 'Height' in the main menu item
'Picture Settings' and modify the values for width and height of the picture until the monitor is completely filled by the picture.
4. Exit the OSD. A window appears to save settings. This can take a few seconds.
5. Save the settings.
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6.2 Download of DDC Information
Loading DDC information is only relevant if you want to connect a VGA source. By default, the factory DDC information is reported to the source (computer, CPU). If these settings do not lead to a satisfying result, the DDC information of the connected monitor can be downloaded and stored internally.
There are two options to load the DDC information of the connected monitor:
By means of a keyboard connected to the KVM extender CON Unit
(see Chapter 6.2, Page 35).
By means of the 'Read DDC' command in the OSD (see Chapter 6.2,
Page 35).
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6.2.1 Download of DDC via Keyboard
You can load the DDC information of the console monitor via keyboard command under operating conditions.
1. Switch to the respective port of the CPU Switch to be used.
2. Enter Command Mode with the 'Hot Key' (see Chapter 5.1, Page 17).
3. Press the key <a> to download the DDC information of the console monitor.
At the same time Command Mode is closed and the keyboard LEDs return to previous status.
4. Restart the switched source (computer, CPU) The video mode has been readjusted. Screen quality should be
optimal. The CPU should now show the console monitor as the current screen, together with the available video resolutions.
The DDC information of the console monitor was loaded once. Reloading is possible by repeating the operation.
When transmitting DDC information via keyboard, this will be only provided to the VGA input that is currently switched on the CPU Switch.
6.2.2 Download of DDC via OSD
1. Open the OSD with the infrared remote control.
2. Select 'General Settings' in the main menu (see Chapter 5.3, Page
20).
3. Select the menu item 'Read DDC' in the submenu 'DDC'.
Select 'DDC' in the menu item 'Factory DDC' to receive the default DDC information.
4. Save the DDC as DVI or VGA DDC matching the input video signal. The DDC information of the connected monitor is saved in the
CPU Switch in the selected format and is displayed at the bottom of the OSD menu under 'DEV:'.
The source (computer, CPU) can read the DDC information of the monitor and display the available video resolutions.
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Operation
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6.2.3 Further DDC settings
If there are special requirements, DDC information can be imported or exported at the device.
Therefore, please connect the device to a computer via mini USB cable.
1. Connect the power supply to the CPU Switch.
2. Connect the CPU Switch to a computer via mini USB cable. The CPU Switch is now available as a flash drive at the computer with
the serial number of the respective device.
Export of DDC Information
3. Now you can use the DDC files "DDC-MON.BIN" of the monitor and "DDC-DEV.BIN" of the CPU Switch by copying them to a local data storage device.
To open the binary file, you have to install a suitable software. Therefore contact your dialer.
Import of DDC Information
4. Copy special DDC information as a binary file to the flash drive of the CPU Switch.
The existing DDC information in the file "DDC-EDID.BIN" will be overwritten and is now available exclusively for the active port.
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6.3 Shared Operation
CPU Units with a redundant connector for interconnect cables offer the possibility for a competing control by two connected CON Units.
Taking over control is performed using a keyboard and/or mouse. The release timer function determines the release time of the input devices at one of the CON Units after that control can be taken over from the second CON Unit.
In order to configure a redundant CPU Unit for the operation with two competing CON Units, proceed as follows:
1. Connect a redundant CPU Unit to any source (computer, CPU) by using a mini USB connection.
2. Open the file "Config.txt" that is located on the appearing flash drive of the extender.
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3. Activate the release timer by writing the parameter RELEASETIME=n into the second line. The variable "n" defines the time in seconds and has to be replaced by the numbers 0 to 9 (e.g. RELEASETIME=5). If this parameter is not activated at all, the release time is set to 2 seconds by default. The parameter RELEASETIME=X deactivates the shared operation.
4. Save your changes.
5. Reboot the CPU Unit.
Example View – Config.txt
When using redundant CPU Units in combination with a KVM matrix, the function of competing control will be automatically deactivated in the extender and will have to be performed by the KVM matrix.
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7 Specifications
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7.1 Interfaces
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7.1.1 VGA
The video interface supports the VGA protocol. All signals that comply to DVI-D Single Link norm can be transmitted. This includes e.g. monitor resolutions such as 1920x1200@60Hz, Full HD (1080p) or 2K HD (up to 2048x1152). Data rate is limited to 165 MPixel/s.
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7.1.2 USB-HID
Our devices with USB-HID interface support a maximum of two devices with USB-HID protocol. Each USB-HID port provides a maximum current of 100 mA.
Keyboard
Compatible with most USB keyboards. Certain keyboards with additional functions may require custom firmware to operate. Keyboards with an integral USB Hub (Mac keyboards e.g.) are also supported.
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7.1.3 USB 2.0 (transparent)
CPU Switch models with transparent USB 2.0 support allow the connection of all types of USB 2.0 devices (without restriction). USB 2.0 data transfer is supported, depending on the upgrade module, with USB high speed (max. 480 Mbit/s) or USB full speed (max. 36 Mbit/s).
Each USB full speed port provides a maximum current of 500 mA (high power). When using a USB high speed interface with 4 USB ports, respectively 2 connectors provides a maximum of 500 mA (high power) and 2 connectors a maximum of 100 mA.
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7.1.4 Analog Audio Interface
The analog audio option supports a bidirectional stereo audio
transmission, in nearly CD quality. The audio interface is a 'line level' interface and it is designed to transmit
the signals of a sound card (or another 'line level' device) as well as to allow the connection of active speakers to the CON Unit.
Stereo audio can be transmitted bidirectionally at the same time.
Connection of a microphone:
Connect the microphone to the 'audio' input of the CON Unit. There are two ways to establish this connection:
The output of the CPU Unit is connected with the microphone input of
the sound card (red). Adjust the sound card to provide an additional amplification (20 dB).
The output of the CPU Unit is connected to the audio input of the
sound card (blue). Choose this connection if the microphone has its own pre-amplifier.
The CON Unit can do the pre-amplification of the microphone as well. Open the CON Unit, locate the 'MIC' jumper on the audio board and close the pins.
Transmission Format
Digitized virtually CD quality audio (16 bit, 38.4 KHz)
Signal Level
Line-Level (5 Volt Pk-Pk maximum)
Input Impedance
47 KOhm
Connections CPU Unit
2x 3.5 mm stereo jack plug (audio in & audio out)
Connections CON Unit
2x 3.5 mm stereo jack plug (audio in & audio out)
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7.1.5 RJ45 (Interconnect)
Communication between Cat X devices requires a 1000BASE-T connection.
Connector wiring must comply with EIA/TIA-568-B (1000BASE-T), with RJ45 connectors at both ends. All four cable wire pairs are used.
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Specifications
2017-03-31 41
7.1.6 Fiber SFP Type LC (Interconnect)
Communication of fiber devices is performed via Gigabit SFPs that are connected to suitable fibers fitted with connectors type LC (see Chapter
7.2.2, Page 42).
The correct function of the device can only be guaranteed with SFPs provided by the manufacturer.
SFP modules can be damaged by electrostatic discharge (ESD). Please consider ESD handling specifications.
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7.2 Interconnect Cable
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7.2.1 Cat X
A point-to-point connection is required. Operation with several patch fields is possible. Routing over an active network component, such as an Ethernet Hub, Router or Matrix, is not allowed.
Avoid routing Cat X cables along power cables.
To maintain regulatory EMC compliance, correctly installed shielded Cat X cable must be used throughout the interconnection link.
To maintain regulatory EMC compliance, all Cat X cables need to carry ferrites on both cable ends close to the device.
Type of Interconnect Cable
The CPU Switch requires interconnect cabling specified for Gigabit Ethernet (1000BASE-T). The use of solid-core (AWG24), shielded, Cat 5e (or better) is recommended.
Cat X Solid-Core Cable AWG24
S/UTP (Cat 5e) cable according to EIA/TIA­568-B. Four pairs of wires AWG24. Connection according to EIA/TIA-568-B (1000BASE-T).
Cat X Patch Cable AWG26/8
S/UTP (Cat 5e) cable according to EIA/TIA­568-B. Four pairs of wires AWG26/8. Connection according to EIA/TIA-568-B (1000BASE-T).
The use of flexible cables (patch cables) type AWG26/8 is possible, however the maximum possible extension distance is halved.
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Maximum Acceptable Cable Length
Cat X Installation Cable AWG24
140 m (400 ft)
Cat X Patch Cable AWG26/8
70 m (200 ft)
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7.2.2 Fiber
A point-to-point connection is necessary. Operation with multiple patch panels is allowed. Routing over active network components, such as Ethernet Hubs, Switches or Routers, is not allowed.
Type of Interconnect Cable
(Cable notations according to VDE)
Type of cable
Specifications
Single-mode 9μm
Two fibers 9μm I-V(ZN)H 2E9 (in-house patch cable)  I-V(ZN)HH 2E9 (in-house breakout cable)  I/AD(ZN)H 4E9 (in-house or outdoor
breakout cable, resistant)
A/DQ(ZN)B2Y 4G9 (outdoor cable, with
protection against rodents)
Multi-mode 50μm
Two fibers 50μm I-V(ZN)H 2G50 (in-house patch cable)  I/AD(ZN)H 4G50 (in-house or outdoor
breakout cable, resistant)
Multi-mode 62.5μm
Two fibers 62.5μm I-V(ZN)HH 2G62.5 (in-house breakout
cable)
A/DQ(ZN)B2Y 4G62.5 (outdoor cable,
with protection against rodents)
Maximum Acceptable Cable Length
Type of cable
Maximum Acceptable Cable Length
Single-mode 9μm
10,000 m (32,800 ft)
Multi-mode 50μm (OM3)
1,000 m (3,280 ft)
Multi-mode 50μm
400 m (1,300 ft)
Multi-mode 62.5μm
200 m (650 ft)
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Specifications
2017-03-31 43
If you use single-mode SFPs with multi-mode fibers, you normally can double the maximum acceptable cable length.
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Type of Connector
Connector
LC Connector
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7.3 Connector Pinouts
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Connector VGA
Picture
Pin
Signal
Pin
Signal
1
RED
9
KEY/PWR
2
GREEN
10
GND
3
BLUE
11
ID0/RES
4
ID2/RES
12
ID1/SDA
5
GND
13
HSync
6
RED_RTN
14
VSync
7
GREEN_RTN
15
ID3/SCL
8
BLUE_RTN
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Connector Mini USB Type B
Picture
Pin
Signal
Color
1
VCC (+5VDC)
Red
2
Data –
White
3
Data +
Green
4
n.c.
5 GND
Black
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3.5 / 6.35 mm Stereo Jack Plug
Picture
Pin
Signal
1
GND
2
Audio IN / OUT L
3
Audio IN / OUT R
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RJ45
Picture
Pin
Signal
Pin
Signal
1
D1+
5
D3–
2
D1–
6
D2–
3
D2+
7
D4+
4
D3+
8
D4–
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Fiber SFP Typ LC
Picture
Diode
Signal
1
Data OUT
2
Data IN
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Power Supply
Picture
Pin
Signal
Inside
VCC (+5VDC)
Outside
GND
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Specifications
2017-03-31 45
7.4 Power Supply
AC Power Supply
Model
Max. Current
Max. Voltage
Frequency
L484-8VECWR
700 mA
100-240 V
50/60 Hz
L484-8VESWR
700 mA
100-240 V
50/60 Hz
DC-Spannungsversorgung
Model
Max. Current
Max. Voltage
L484-8VECWR
5.000 mA
5 VDC
L484-8VESWR
5.000 mA
5 VDC
Power Requirement
L484-8VECWR: max. 3.300 mA  L484-8VESWR: max. 3.350 mA
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7.5 Environmental Conditions
Operating Temperature
41 to 113°F (5 to 45°C)
Storage Temperature
13 to 140°F (25 to 60°C)
Relative Humidity
Max. 80% non-condensing
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7.6 Size
L484-8VECWR / -8VESWR
CPU Switch
444 x 143 x 43 mm (17.5" x 5.6" x 1.7")
Shipping Box
550 x 372 x 155 mm (21.7" x 14.6" x 6.1")
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7.7 Shipping weight
L484-8VECWR / -8VESWR
CPU Switch
2.1 kg (4.6 lb)
Shipping Box
3.1 kg (6.8 lb)
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8 Troubleshooting
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8.1 Blank Screen
CPU Module
Rear View
Diagnosis
Possible Reason
Measure
LED 4/6 off
Power Supply
Check power supply units and
the connection to the power network
LED 3 off
No monitor detected
Check connection, length and
quality of the DVI-D cable to monitor, tighten cable thumbscrews.
LED 5 or 7 violet
No video signal detected from CPU Unit
Check VGA cable to CPU. Download DDC information from
console monitorn (see Chapter
6.2, Page 35). Reboot CPU if necessary.
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Troubleshooting
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8.2 Picture
Diagnosis
Possible Reason
Measure
Incorrect picture display
Incomplete or too long connection to monitor
Check connection, length and
quality of the DVI-D cable to monitor, tighten cable thumbscrews.
Transmission parameters not suitable or not optimally set for conditions.
Run 'Auto Configuration'
(see Chapter 5.3.2, Page 23).
If necessary, set parameters for
picture settings manually (e.g. phase and clock) (see Chapter 5.3.2, Page 23).
Parts of the picture are missing
Incorrect picture size
Optimize picture settings (see
Chapter 6.1, Page 33).
Horizontal picture jitter
Incorrect phase and clock
Readjust phase and clock
manually (see Chapter 5.3.2, Page 23).
Characters are smeared
Incorrect phase
Readjust phase manually (see
Chapter 5.3.2, Page 23).
Fine vertical lines are missing
Incorrect clock
Readjust clock manually (see
Chapter 5.3.2, Page 23).
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8.3 USB-HID
CPU Module
Rear View
Diagnosis
Possible Reason
Measure
Keyboard LEDs Shift and Scroll are blinking
Keyboard in Command Mode
Press <Esc> to leave Command
Mode.
CPU Unit: LED 5/7 green or violet
No USB connection to CPU
Check connection of USB cable
to CPU; select another USB port if necessary.
USB- und Netzkabel entfernen
und CPU Unit neu starten. Netzkabel zuerst wieder anschließen.
USB device without function
No USB-HID device
Connect USB-HID device.
USB-HID device is not supported
Contact dealer if necessary.
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Troubleshooting
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8.4 Analog Audio
Diagnosis
Possible Reason
Measure
CON Unit: No signal at audio output
No audio connection to CPU / audio source
Connect analog audio source. Check audio cable.
No Signal
Switch analog audio source on. Activate analog output at CPU /
audio source.
No audio connection to audio sink (e.g. speakers)
Connect analog audio sink and
switch it on.
Check connection of audio cable.
CPU Unit: No signal at audio output (microphone)
No audio connection to audio source (microphone)
Connect analog audio source
(microphone).
Check connection of audio cable.
No signal
Switch analog audio source on. Activate analog output at audio
source.
No audio connection to audio sink (e.g. CPU)
Check connection to CPU. Check connection of audio cable. Check audio configuration.
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9 Technical Support
Prior to contacting support please ensure you have read this manual, and then installed and set-up your CPU Switch as recommended.
9.1 Support Checklist
To efficiently handle your request it is necessary that you complete a support request checklist (Download). Please ensure that you have the following information available before you call:
Company, name, phone number and email  Type and serial number of the device (see bottom of device)  Date and number of sales receipt, name of dealer if necessary  Issue date of the existing manual  Nature, circumstances and duration of the problem  Components included in the system (such as graphic source/CPU,
OS, graphic card, monitor, USB-HID/USB 2.0 devices, interconnect cable) including manufacturer and model number
Results from any testing you have done
9.2 Shipping Checklist
1. To return your device, contact your dealer to obtain a RMA number (Return-Material-Authorization).
2. Package your devices carefully, preferably using the original box. Add all pieces which you received originally.
3. Note your RMA number visibly on your shipment.
Devices that are sent in without a RMA number cannot be accepted. The shipment will be sent back without being opened, postage unpaid.
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10 Certificates
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10.1 CE Declaration Of Conformity
The products listed below in the form as delivered comply with the provisions of the following European Directives:
2014/30/EU Council Directive on the approximation of the laws of the Member States relating to electromagnetic compatibility
2014/35/EU Council Directive on the harmonization of the laws of the
Member States relating to the making available on the market of electrical equipment designed for use within certain voltage limits
CE Marking Product list: 484 Series
The products comply with the following harmonized standards for Information Technology Equipment:
EN 55022: 2010/AC:2011 (Class A)  EN 55024:2010 + A1:2015  EN 61000-3-2:2014  EN 61000-3-3:2013  EN 61000-6-2:2005  EN 60950-1:2006/A2:2013
Manufacturer: IHSE GmbH
Maybachstrasse 11 88094 Oberteuringen Deutschland
Oberteuringen, October 1st, 2016 The Management
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Use in a Domestic Environment
This is a Class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
This declaration certifies the conformity to the specified directives but contains no assurance of properties. The safety instructions and installation guidelines noted in this manual shall be considered in detail. Compliance with the specifications for cable lengths and types is mandatory.
10.2 North American Regulatory Compliance
This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances.
All power supplies are certified to the relevant major international safety standards.
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10.3 WEEE
The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and electronic equipment (WEEE).
The device labels carry a respective marking.
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10.4 RoHS/RoHS 2
This device complies with the Directive 2011/65/EU of the European Parliament and of the council of 8 June 2011 on the restriction of the use of certain hazardous substances in electrical and electronic equipment (RoHS 2, RoHS II).
The device labels carry a respective marking.
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11 Glossary
The following terms are commonly used in this guide or in video and KVM technology:
Term
Explanation
AES/EBU
Digital audio standard that is officially known as AES3 and that is used for carrying digital audio signals between devices.
Cat X
Any Cat 5e (Cat 6, Cat 7) cable
CGA
Color Graphics Adapter (CGA) is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels.
Component Video
Component Video (YPbPr) is a high-quality video standard that consists of three independently and separately transmittable video signals, the luminance signal and two color difference signals.
Composite Video
Composite Video is also called CVBS and it is part of the PAL TV standard.
CON Unit
Component of a KVM Extender or Media Extender to connect to the console (monitor(s), keyboard and mouse; optionally also with USB 2.0 devices)
Console
Keyboard, mouse and monitor
CPU Unit
Component of a KVM Extender or Media Extender to connect to a source (computer, CPU)
CVBS
The analog color video baseband signal (CVBS) is also called Composite Video and it is part of the PAL TV standard.
DDC
Display Data Channel (DDC) is a serial communication interface between monitor and source (computer, CPU). It allows a data exchange via monitor cable and an automatic installation and configuration of a monitor driver by the operating system.
DisplayPort
A VESA standardised interface for an all-digital transmission of audio and video data. It is differentiated between the DisplayPort standards 1.1 and 1.2. The signals have LVDS level.
Dual Access
A system to operate a source (computer, CPU) from two consoles
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Term
Explanation
Dual Link
A DVI-D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel/s (24-bit)
Dual-Head
A system with two video connections
DVI
Digital video standard, introduced by the Digital Display Working Group (http://www.ddwg.org). Single Link and Dual Link standard are distinguished. The signals have TMDS level.
DVI-I
A combined signal (digital and analog) that allows running a VGA monitor at a DVI-I port – in contrast to DVI-D (see DVI).
EGA
The Enhanced Graphics Adapter (EGA) is an old analog graphic standard, introduced by IBM in 1984. A D-Sub 9 connector is used for connection.
Fiber
Single-mode or multi-mode fiber cables
HDMI
An interface for an all-digital transmission of audio and video data. It is differentiated between the HDMI standards 1.0 to 1.4a.
The signals have TMDS level.
KVM
Keyboard, video and mouse
Mini-XLR
Industrial standard for electrical plug connections (3 pole) for the transmission of digital audio and control signals
Multi-mode
62.5µ multi-mode fiber cable or 50µ multi-mode fiber cable
OSD
The On-Screen-Display is used to display information or to operate a device.
Quad-Head
A system with four video connections
RCA (Cinch)
A non-standard plug connection for transmission of electrical audio and video signals, especially with coaxial cables
S/PDIF
A digital audio interconnect that is used in consumer audio equipment over relatively short distances.
SFP
SFPs (Small Form Factor Pluggable) are pluggable interface modules for Gigabit connections. SFP modules are available for Cat X and fiber interconnect cables.
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Term
Explanation
Single Link
A DVI-D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel/s (24-bit).
Alternative frequencies are Full HD (1080p), 2K HD (2048x1080) and 2048x1152.
Single-Head
A system with one video connection
Single-mode
9µ single-mode fiber cable
S-Video (Y/C)
S-Video (Y/C) is a video format transmitting luminance and chrominance signals separately. Thereby it has a higher quality standard than CVBS.
TOSLINK
Standardized fiber connection system for digital transmission of audio signals (F05 plug connection)
Triple-Head
A system with three video connections
USB-HID
USB-HID devices (Human Interface Device) allow for data input.
There is no need for a special driver during installation; "New USB-HID device found" is reported.
Typical HID devices include keyboards, mice, graphics tablets and touch screens. Storage, video and audio devices are not HID.
VGA
Video Graphics Array (VGA) is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262,144 colors. It can be seen as a follower of the graphics standards MDA, CGA and EGA.
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