Natural and Propane gas. Field conversion is not
permitted.
WARNING: Do not attempt to access or
change the setting of the fuel selection means.
Access to and adjustment of the fuel selection
means must only be performed by a qualied
service person when connecting this appliance to a
specied fuel supply at the time of installation.
Change of the selector setting to other than the fuel
type specied at the time of installation could damage this appliance and render it inoperable.
The installer shall replace the access cover before
completing the installation and operating this appli-
ance.
VENT-FREE BLUE FLAME
GAS WALL HEATER
MODEL #(C)(GC)B10DT/B10DM(B)
(C)(GC)B20DT/B20DM(B)
(C)(GC)B30DT/B30DM(B)
ANS Z21.11.2-2013
Gas Fired Room Heaters
Volume II - Unvented Room Heaters
WARNING: IF THE INFORMATION IN THIS MANUAL IS NOT FOLLOWED
EXACTLY, A FIRE OR EXPLOSION MAY RESULT CAUSING PROPERTY
DAMAGE, PERSONAL INJURY OR LOSS OF LIFE.
- Do not store or use gasoline or other ammable vapors and Iiquids in vicinity of this or
any other appliance.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s
instructions.
• If you cannot reach your gas supplier, call the re department.
- Installation and service must be performed by a qualied installer, service agency or the
gas supplier.
This is an unvented gas-red heater. It uses air (oxygen) from the room in which it is
installed. Provisions for adequate combustion and ventilation air must be provided.
Refer to Air For Combustion and Ventilation section on page 8 of this manual.
INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.
This appliance may be installed in an aftermarket, permanently located, manufactured (mobile)
home, where not prohibited by local codes.
This appliance is only for use with propane or natural gas.
This appliance is equipped with a simple means to switch between propane and natural gas.
Field conversion by any other means including the use of a kit is not permitted.
Questions, problems, missing parts? Before returning to your retailer, call our
customer service department at 1-800-655-2008 or nd us on the web at
www.SuperiorFireplaces.US.com
1
900269-02
TABLE OF CONTENTS
Dimensions (in.)
( H x W x D) (Height includes legs)
Dimensions (in.)
( H x W x D) (Height includes legs)
Important Safety Information ............................................................................................................3
Product Features .............................................................................................................................. 5
Air For Combustion and Ventilation .................................................................................................. 7
Replacement Parts ......................................................................................................................... 27
WARNING: Read the Installation & Operating Instructions before using this appliance.
IMPORTANT: Read all instructions and warnings carefully before starting installation.
Failure to follow these instructions may result in possible injury to persons or a re
hazard and will void the warranty.
PRODUCT SPECIFICATIONS
SERIES
MAX BTU10,00010,00020,00020,000
MIN BTU5,0008,00010,00016,000
Fuel TypeNatural GasPropaneNatural GasPropane
Ignition
Manifold Pressure5 in. W.C.10 in. W.C.5 in. W.C.10 in. W.C.
Inlet Gas Pressure
Maximum14 in. W.C.14 in. W.C.14 in. W.C.14 in. W.C.
*Minimum (*For purposes of input adjustment)6 in. W.C.11 in. W.C.6 in. W.C.11 in. W.C.
Weight (lbs.)
Fan Ratings (Select Models)
SERIES
MAX BTU30,00030,000
MIN BTU15,00024,000
Fuel TypeNatural GasPropane
Ignition
Manifold Pressure5 in. W.C.10 in. W.C.
Inlet Gas Pressure
Maximum14 in. W.C.14 in. W.C.
*Minimum (*For purposes of input adjustment)6 in. W.C.11 in. W.C.
B10DT/B10DM(B)B20DT/B20DM(B)
Electronic Push ButtonElectronic Push Button
19.8 in. x 17.0 in. x 8.9 in.24.0 in. x 20.9 in. x 10.0 in.
120V/60Hz, 18W, 0.15A120V/60Hz, 18W, 0.15A
B30DT/B30DM(B)
Electronic Push Button
Weight (lbs.)
Fan Ratings (Select Models)
24.0 in. x 27.8 in. x 10.0 in.
120V/60Hz, 18W, 0.15A
2
IMPORTANT SAFETY INFORMATION
IMPORTANT: Read this owner’s manual carefully and completely before trying to assemble, operate,
or service this heater. Improper use of this heater can cause serious injury or death from burns, re,
explosion, electrical shock, and carbon monoxide poisoning.
Installation and repair should be done by a qualied service person. The appliance should be
inspected before use and at least annually by a professional service person. More frequent
cleaning may be required due to excessive lint from carpeting, bedding material, etc. It
is imperative that control compartments, burners and circulating air passageways of the
appliance be kept clean.
WARNING: Any change to this heater or its controls can be dangerous.
WARNING:Carefully supervise young children when they are in the room with the heater.
WARNING: Heater becomes very hot when operating. Children and adults should be alerted
to the hazard of high surface temperatures and should stay away to avoid burns or clothing
ignition Heater will remain hot for a time after shutoff. Allow surfaces to cool before touching.
WARNING: Make sure any panel, safety screen or guard removed for servicing an appliance
must be replaced prior to operating the heater
WARNING: Keep the appliance area clear and free from combustible materials, gasoline, and other ammable vapors and liquids.
WARNING: Do not place clothing or other ammable material on or near the appliance. Never place any objects on the heater.
WARNING: Due to high temperatures, locate this appliance out of trafc and away from
furniture and draperies.
This appliance is intended for supplemental heating.
This appliance can be used with propane or natural gas. It is shipped from the factory adjusted for
use with propane.
CARBON MONOXIDE POISONING: Early signs of carbon monoxide poisoning resemble the u with
headaches, dizziness, or nausea. If you have these signs, the heater may not be working properly. Get
fresh air immediately! Have heater serviced. Some people are more affected by carbon monoxide than
others. These include pregnant women, people with heart or lung disease, people who are
anemic, those under the inuence of alcohol, and those living in high altitudes.
NATURAL AND PROPANE/LP GAS: Natural and Propane/LP gases are odorless. An odor-making
agent is added to the gas. The odor helps you detect a gas leak. However, the odor added to the gas
can fade. Gas may be present even though no odor exists. Make certain you read and understand all
warnings. Keep this manual for reference. It is your guide to operating this heater safely.
WARNING: Do not use any accessories not approved for use with this heater.
CALIFORNIA PROPOSITION 65
Fuels used in gas or oil red appliances and the products of combustion of such fuels contain
chemicals known to the state of California to cause cancer, birth defects or other reproductive
harm. This product contains chemicals, including lead and lead compounds, known to the state of
California to cause cancer, birth defects or other reproductive harm. Wash hands after handling.
3
SAFETY INFORMATION
1. Do not place Propane/LP supply tank(s) inside any structure. Place Propane/LP supply tank(s)
outdoors.
2. Only the BF10 Series can be installed in a bedroom. When installing in a bedroom the heater
MUST be mounted to the wall (See Wall Mounting, Page 13). All other models cannot be installed
in a bedroom. These units are not approved for bathroom use.
3. This heater needs fresh air ventilation to run properly. This heater has an Oxygen Depletion Sensing
(ODS) safety shutoff system. The ODS shuts down the heater if not enough fresh air is available.
See Air for Combustion and Ventilation, pages 7 through 9. If heater keeps shutting off, see
Troubleshooting, pages 23 through 26.
4. Keep all air openings in front, top and bottom of heater free of objects and debris to ensure
adequate air for proper combustion.
5. If heater shuts off, do not relight until you have provided fresh, outside air. If heater keeps shutting
off, have it serviced.
6. Do not run heater:
• Where ammable liquids or vapors are used or stored.
• Under dusty conditions.
7. Before using furniture polish, wax, carpet cleaner, or similar products, turn heater and pilot off. If
heated, the vapors from these products may create a white powder residue within burner box or
on adjacent walls or furniture.
8. Do not use heater if any part has been under water. Immediately call a qualied service technician
to inspect the room heater and to replace any part of the control system and any gas control
which has been under water.
9. Turn off and unplug heater and let cool before servicing. Only a qualied service person should
service and repair heater.
10. To prevent performance problems, do not use propane/LP fuel tank of less than 100 lbs. capacity.
11. WARNING: Do not allow fans to blow directly into the heater. Avoid any drafts that alter
burner ame patterns.
12. WARNING: Do not operate heater if the tempered glass panel is not secured, broken, or
missing. Only replace the tempered glass panel with parts and/or components provided by
Innovative Hearth Products.
13. SAVE THESE INSTRUCTIONS.
4
PRODUCT FEATURES
SAFETY PILOT
This heater has a pilot with an Oxygen Depletion Sensing (ODS) safety shutoff system.
The ODS/pilot shuts off the heater if there is not enough fresh air and cuts off main burner gas in the
event of ame out.
DUAL FUEL CAPABILITY
Your heater is equipped to operate on either propane or natural gas. The heater is
shipped from the factory ready for connecting to propane. The heater can easily be
changed to natural gas by having your qualied installer follow the instructions on page
11 and the markings on the heater.
ELECTRONIC PUSH BUTTON IGNITION SYSTEM
This heater is equipped with an electronic push button ignition system. This system requires
one AAA battery (provided).
LEG KIT
2 legs and 4 mounting screws are included for oor mounting the heater. See page 13.
PIEZO IGNITION SYSTEM (SELECT MODELS)
This heater is equipped with a piezo electric ignition system.
THERMOSTAT HEAT CONTROL(SELECT MODELS)
The control automatically cycles the burner on and off to maintain a desired room
temperature. See page 24.
FAN KIT(SELECT MODELS)
The fan kit helps to distribute the warmed air into the space more rapidly.
State of Massachusetts: The installation must be made by a licensed plumber or gas tter in
the Commonwealth of Massachusetts. Sellers of unvented propane or natural gas-red
supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale
of the unit.
In the State of Massachusetts, unvented propane or natural gas-red space heaters shall
be prohibited in bedrooms and bathrooms.
In the State of Massachusetts the gas cock must be a T-handle type. The State of
Massachusetts requires that a exible appliance connector cannot exceed three feet
in length.
LOCAL CODES
Install and use heater with care. The installation must conform with local codes or, in the absence of
local codes, with the latest edition of The Nation Fuel Gas Code, ANSI Z223.1/NFPA 54
*Available from:
American National Standard Institute, Inc. National Fire Protection Association, Inc.
1430 Broadway 1 Batterymarch Park
New York, NY 10018 Quincy, MA 02269-9101
This heater is designed for vent-free operation. State and local codes in some areas prohibit, restrict
and or have special requirements for vent-free heaters.
5
PREPARING FOR INSTALLATION
Before beginning assembly or operation of the product, make sure all parts are present.
Compare parts with package contents list. If any part is missing or damaged, do not attempt
to assemble, install or operate the product. Contact customer service for replacement parts.
UNPACKING
1. Remove heater from carton.
2. Remove all protective packaging applied to heater for shipping
3. Verify all contents are present.
Expansion Bracket x 4Expansion Bracket Screw
(ST4.8*15-16) x 4
Spacer Screw
Wood Screw
(ST4.8*45-16) x 4
AAA Battery x 1Expansion Bracket
Support Leg Screw
(M4*15) x 4
Tool x 1
Wall Hanging
Spacer x 2
Support Leg x 2Wall Hanging
(M4*25) x 2
4. Check heater for any shipping damage. If heater is damaged, promptly inform dealer where you
bought the heater.
WATER VAPOR: A BY-PRODUCT OF UNVENTED ROOM HEATERS
Water vapor is a by-product of gas combustion. An unvented room heater produces
approximately one (1) ounce (30 mL) of water for every 1,000 BTUs (.3 Kw) of gas input
per hour. An unvented room heater is intended as a supplemental heater rather than a primary heat
source. In most supplemental heat applications, the water vapor does not create a problem.
In most applications, the water vapor enhances the low humidity atmosphere experienced during
cold weather.
The following steps will help ensure that water vapor does not become a problem:
1. Be sure the heater is the proper size for the application, including adequate combustion air and
circulation air.
2. If there is high humidity, a dehumidier may be used to help lower the water vapor content
of the air.
3. Do not use an unvented room heater as the primary heat source.
6
PREPARING FOR INSTALLATION
AIR FOR COMBUSTION AND VENTILATION
CAUTION: This heater shall not be installed in a room or space unless the required volume of
indoor combustion air is provided by the method described in the National Fuel Gas Code, ANSI
Z223.1/NFPA54, the International Fuel Gas Code, or applicable local codes.
PRODUCING ADEQUATE VENTILATION
All spaces in homes fall into one of the three following ventilation classications:
1. Unusually Tight Construction
2. Unconned Space
3. Conned Space
The information on pages 7 through 9 will help you classify your space and provide adequate ventilation.
Conned and Unconned Space
A conned space as a space whose volume is less than 50 cu. ft. per 1,000 BTU/hr (4.8 m^3 per kw)
of the aggregate input rating of all appliances installed in that space and an unconning space as a
space whose volume is not less than 50 cu. ft. per 1,000 BTU/hr (4.8 m^3 per kw) of the aggregate
input rating of all appliances installed in that space. Rooms connecting directly with the space in
which the appliances are installed*, through openings not furnished with doors, are considered a
part of the unconned space.
This heater shall not be installed in a conned space or unusually tight construction unless provisions
are provided for adequate combustion and ventilation air.
* Adjoining rooms are connecting only if there are doorless passageways or ventilation
grills between them.
Unusually Tight Construction
The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation. However, in buildings of unusually tight construction, you must provide additional
fresh air.
Unusually tight construction is dened as construction where:
a) walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder
with a rating of one perm (6x10-11kg per pa-sec-m2) or less with openings gasketed or sealed
and
b) weather stripping has been added on windows that can be opened and on doors and
c) caulking or sealants are applied to areas such as joints around window and door frames,
between sole plates and oors, between wall-ceiling joints, between wall panels, at
penetrations for plumbing, electrical, and gas lines, and at other openings.
If your home meets all of the three criteria above, you must provide additional fresh air.
See “Ventilation Air From Outdoors” (page 9). If your home does not meet all of the
three criteria above, proceed to “Determining Fresh-Air Flow For Heater Location”.
7
PREPARING FOR INSTALLATION
DETERMINING FRESH-AIR FLOW FOR HEATER LOCATION
Determining if You Have a Conned or Unconned Space
Use this worksheet to determine if you have a conned or unconned space.
Space: Includes the room in which you will install heater plus any adjoining rooms with
doorless passageways or ventilation grills between the rooms.
1. Determine the volume of the space Length × Width × Height = cu. ft. (volume of space)
Example: Space size 20 ft. (length) × 16 ft.(width) × 8 ft. (ceiling height) = 2560 cu. ft. (volume
of space)
If additional ventilation to adjoining room is supplied with grills or openings, add the volume of these
rooms to the total volume of the space.
2. Divide the space volume by 50 cu. ft. to determine the maximum BTU/hr the space can support.
_______ (volume of space) ÷ 50 cu. ft.= (Maximum BTU/hr the space can support)
Example: 2560 cu. ft. (volume of space) ÷ 50 cu. ft. = 51.2 or 51,200 (maximum BTU/hr the space
can support)
3. Add the BTU/hr of all fuel burning appliances in the space.
Vent-free heater _________ BTU/hr
Gas water heater* ________BTU/hr
Gas furnace _____________BTU/hr
Vented gas heater ________BTU/hr Example:
Gas heater logs __________BTU/hr Gas water heater 30,000 BTU/hr
Other gas appliances*+ ____BTU/hr Vent-free heater + 26,000 BTU/hr
Total = ____BTU/hr Total = 56,000 BTU/hr
*Do not include direct-vent gas appliances. Direct-vent draws combustion air from the
outdoors and vents to the outdoors.
4. Compare the maximum BTU/hr the space can support with the actual amount of BTU/hr used.
_______ BTU/hr (maximum the space can support)
_______ BTU/hr (actual amount of BTU/hr used).
Example : 51,200 BTU/hr (maximum the space can support) 56,000 BTU/hr (actual amount of
BTU/hr used)
The space in the above example is a conned space because the actual BTU/hr used is more than
the maximum BTU/hr the space can support.
You must provide additional fresh air. Your options are as follows:
a) Rework worksheet, adding the space of an adjoining room. If the extra space provides an
unconned space, remove door to adjoining room or add ventilation grills between rooms. See
“Ventilation Air From Inside Building,” page 9.
b) Vent room directly to the outdoors. See “Ventilation Air From Outdoors”, page 9.
c) Install a lower BTU/hr heater if lower BTU/hr size makes room unconned. If the actual BTU/hr
used is less than the maximum BTU/hr the space can support, the space is an unconned space.
You will need no additional fresh air ventilation.
8
PREPARING FOR INSTALLATION
Ventilation Air From Inside Building
This fresh air would come from adjoining
unconned space. When ventilating to an
adjoining unconned space, you must
provide two permanent openings: one
within 12 in. of the wall connecting
the two spaces (see options 1 and 2,
Fig. 1). You can also remove door into
adjoining room (see option 3, Fig. 1).
Follow the National Fuel Gas Code
NFPA 54/ANS Z223.1. Air for Combustion
and Ventilation for required size of
ventilation grills or ducts.
Ventilation Air From Outdoors
Provide extra fresh air by using ventilation
grills or duct. You must provide two
permanent openings: one within 12 in. of
the ceiling and one within 12 in. of the oor.
Connect these items directly to the outdoors
or spaces open to the outdoors. These
spaces include attics and crawl spaces.
Follow the National Fuel Gas Code NFPA
54/ANS Z223.1. Air for Combustion and
Ventilation for required size of ventilation
grills or ducts.
IMPORTANT: Do not provide openings for
inlet or outlet air into attic if attic has a
thermostat-controlled power vent. Heated
air entering the attic will activate the power
vent. Rework worksheet, adding the space
of the adjoining unconned space. The
combined spaces must have enough fresh
air to supply all appliances in both spaces.
9
INSTALLATION
MINIMUMCLEARANCETOCOMBUSTIBLES
NOTICE: This heater is intended for use as supplemental heat. Use this heater along with your
primary heating system. Do not install this heater as your primary heat source.
WARNING: A qualied technician must install heater. Follow all local codes.
WARNING: Maintain the minimum clearances. If possible, provide greater clearances from the
oor, ceiling, and adjoining wall than required.
CAUTION: This heater creates warm air currents. These currents move heat to wall surfaces
next to heater. Installing heater next to vinyl or cloth wall coverings or operating heater where
impurities (such as tobacco smoke, candles, cleaning uids, oil or kerosene lamps, etc.)
in the air exist, may cause walls to discolor.
CLEARANCES TO COMBUSTIBLES
Carefully follow the instructions below. This heater can be mounted on the wall or on the oor using
the legs.
WARNING: Maintain the minimum clearances shown in (See Fig. 3). If you can, provide greater
clearances from oor, ceiling, and joining wall.
*A second side wall must be at least 18 in. away from the other side of the heater.
Always maintain a minimum of 36 in. clearance from furniture and draperies.
10
INSTALLATION
GAS SELECTION
WARNING: Gas selection should only be done by a qualied technician.
LP TO NG Conversion
1. Before gas conversion, remove screws and access panel for selector valve.
2. The gas selector valve should be in the LP position. Push and turn the selector knob counter
clockwise until the knob locks into the NG position (See Fig. 4a). The selector valve must
be locked in the NG position. DO NOT operate the heater between the locked positions.
3. Remove plug from the inlet of the NG regulator.
4. Using thread sealant to ensure there are no leaks, replace plug into the inlet of the LP
regulator and tighten rmly (See Fig. 5a).
1. Before gas conversion, remove screws and access panel for selector valve.
2. The gas selector valve should be in the NG position. Push and turn the selector knob
clockwise until the knob locks into the LP position (See Fig. 4b). The selector valve
must be locked in the LP position. DO NOT operate the heater between the locked positions.
3. Remove plug from the inlet of the LP regulator.
4. Using thread sealant to ensure there are no leaks, replace plug into the inlet of the NG regulator
and tighten rmly (See Fig. 5b).
5. Replace selector valve access panel.
Fig. 4b - Selector Valve Positioning
LP
NG
Selector
Valve
11
Fig. 5b - Switching Regulator Plug
Propane
Natural
Gas
Plug
INSTALLATION
GAS SELECTION
Fig. 6 - Checking Manifold
Pressure
IMPORTANT: Before proceeding with the installation, the qualied service technician converting the heater between gas supplies must verify
correct manifold pressure. A reading can be taken using a pressure
gauge and the appropriate pressure tap (See Fig. 6).
INSTALLING IGNITOR BATTERY
• Battery is included.
• Unscrew ignitor cap and insert included battery negative (at)
side down (See Fig. 7). Replace Ignitor cap.
• Be sure to observe proper polarity (+/-) when installing or re placing the battery. Damage due to improper battery installa tion may void the warranty on the product.
• Install/replace the battery according to the type and quantity
stated in table below.
• Remove battery when depleted.
• For long periods of non-operation, remove the battery from all
components for safety.
WARNING: Do not use rechargable silver oxide cell batteries.
Component Type of Battery Battery Qty.
Ignitor AAA 1
Do NOT dispose of batteries in re. Improper disposal may
cause batteries to leak or explode.
INLET
OUTLET
Fig. 7 - Installing Ignitor Battery
Fig. 8 - Fan Electric Supply
INSTALLING FAN (OPTIONAL)
WARNING: Electrical Grounding Instructions
This appliance is equipped with a three-prong (grounding) plug
for your protection against shock hazard and should be plugged
directly into a properly grounded three-prong receptacle.
1. Wall mounted heater must be disconnected from gas supply and
removed from wall before installing fan accessory. Contact a
qualied service person to do this.
2. Remove fan access panel by removing 4 panel screws using a
screwdriver (See Fig. 9). Attach Fan to the rear panel of the heater
using the four screws provided.
NOTE: Be sure the rocker switch is positioned in the upper right
corner. (See Fig. 10).
3. This fan is equipped with manual “MAN” and automatic “AUTO”
settings (See Fig. 11 on page 13). Set the rocker switch to “MAN”
for manual mode, allowing the fan to continuously run until the
rocker switch is returned to the OFF “O” position. Set the rocker
switch to “AUTO” for the automatic mode, which will turn the fan on
and off based on ambient room temperature. It may take 5 to 10
minutes for the fan to come on when the unit is cold.
NOTE: If any of the original wire as supplied with the appliance must
be replaced, it must be replaced with a wire of at least an equal temperature rating. Refer to Fig. 12 on page 13 for wiring diagram.
Grounded Three-Prong
Receptacle
Fig. 9 - Knock-out Panel
Fig. 10 - Attaching Fan
CAUTION: Label all wires prior to disconnection when servicing
controls. Wiring errors can cause improper and dangerous opera-
tion. Verify proper operation after servicing.
Rocker Switch
12
INSTALLATION
Fig. 11 - Operating Fan
Fig. 12- Fan Wiring Diagram
Fan Switch
MAN AUTO
Fan Rocker
Switch
MAN AUTO
LOCATING HEATER
This heater is designed to be mounted on a wall or on
a oor, using the legs included with the heater.
For convenience and efciency, install heater:
1. Where there is easy access for operation,
inspection, and service.
2. In the coldest part of room.
3. A minimum of 3' away from furniture and draperies.
FLOOR MOUNTING
Before installing legs to heater base, please make sure
you have the following items:
(2) Support Legs
(4) Support Leg Screws (M4*20)
1. Set back of heater on table with the bottom of heater
extending outside the table edge.
2. Fasten Legs to heater using Support Leg
Screws (Fig.13)
Thermo-switch
110/115
VAC
Black
White
Green
Fig. 13 - Attaching Legs
Support Leg
Support Leg
Screw
Fig. 14 - Securing Support Leg
Fan
Note: If the heater is to be installed directly on carpeting, tile or other combustible material, other than
wood ooring, the appliance shall be installed on a
metal or wood panel extending the full width and
depth of the appliance.
3. Once positioned, secure heater to the oor
using screws and mounting holes found on Heater
Support Legs (See Fig. 14).
WALL MOUNTING
WARNING: Failure to position the parts in
accordance with these diagrams or failure to use only
parts specically approved with this heater may result in
property damage or personal injury.
Mounting Bracket
The mounting bracket is located on back panel
of heater (See Fig. 15). It has been taped there for
shipping. Remove mounting bracket from back panel.
Support Leg
Fig. 15 - Mounting Bracket Location
Mounting Bracket
13
INSTALLATION
Methods For Attaching Mounting Bracket To Wall
Use only the last hole on each end of mounting bracket to attach bracket to wall. Attach
mounting bracket to a wall only in one of two ways:
1. Attaching to wall stud: This method provides the strongest hold. Insert mounting screws through
mounting bracket and into wall studs.
2. Attaching to wall anchor: This method allows you to attach mounting bracket to hollow walls (wall
areas between studs) or to solid walls (concrete or masonry).
Decide which method better suits your needs. Either method will provide a secure hold for the
mounting bracket.
Marking Screw Locations
1. Tape mounting bracket to wall where heater
will be located. Make sure mounting bracket
is level.
2. Mark screw locations on wall (See Fig. 16).
Note: Mark only last hole on each end ofmounting bracket. Insert mounting
screws through these holes only.
3. Remove tape and mounting bracket
from wall.
Attaching Mounting Bracket To Wall
Note: Wall anchors, mounting screws, and spacers are
in hardware package. The hardware package is
provided with heater.
Attaching to Wall Stud Method
For attaching mounting bracket to wall studs:
1. Drill holes at marked locations using
9/64-inch drill bit.
Fig. 16 - Mounting Bracket
Clearances (inches)
Series B10D/20D
Series B30D
2. Place mounting bracket onto wall. Line up last hole
on each end of bracket with holes drilled in wall.
3. Insert mounting screws through bracket and into wall
studs.
4. Tighten screws until mounting bracket is rmly
fastened to wall studs.
5. Check that the bracket is secure before mounting
heater!
14
INSTALLATION
Attaching to Wall Anchor Method
For attaching mounting bracket to hollow walls (wall areas
between studs) or solid walls (concrete or masonry):
1. Drill holes at marked locations using 5/16-inch drill bit.
For solid walls (concrete or masonry), drill at least
1 inch deep.
2. Fold wall anchor as shown in (See Fig. 17).
3. Insert wall anchor (wings rst) into hole. Tap anchor
ush to wall.
4. For thin walls (1/2 inch or less), insert white key into wall
anchor. Push white key to “pop” open anchor wings
(See Fig. 18).
IMPORTANT: Do not hammer anchor key! For thick
walls (over 1/2 inch thick) or solid walls, do not pop
open wings.
5. Place mounting bracket onto wall. Line up last hole on
each end of bracket with wall anchors.
Fig. 17 - Folding Anchor
Fig. 18 - Popping Open Anchor
Wing For Thin Walls
Fig. 19a - Attaching Wall
Hanging Spacers to Heater
6. Insert mounting screws through bracket and into wall
anchors.
7. Tighten screws until mounting bracket is rmly fastened
to wall.
8. Check that the bracket is secure before mounting
heater!
Attaching Wall Hanging Spacers to Heater
WARNING: Failure to properly install the wall hanging
spacers may result in property damage, personal injury
or even death.
1. Locate spacer mounting holes on the lower right/left
sections of the heater back panel.
2. Secure (2) Wall Hanging Spacers to heater back panel
using (2) Spacer Screws ST4.8*45 (See Fig. 19a).
Placing Heater On Mounting Bracket
Spacers
Fig. 19b - Mounting Heater
Onto Mounting Bracket
Horizontal Slots
1. Locate two horizontal slots on back panel of heater.
2. Place heater onto mounting bracket. Slide horizontal
slots onto stand-out tabs on mounting bracket. Be sure
spacers rest evenly against wall (See Fig. 19b).
15
INSTALLATION
CONNECTING TO GAS SUPPLY
WARNING: A qualied service technician must connect heater to gas supply. Follow all local
codes.
IMPORTANT: This appliance requires a 3/8-inch NPT (National Pipe Thread) inlet connection to
the pressure regulator. Never connect the heater to private (non-utility) gas wells, commonly
known as wellhead gas.
WARNING: Do not overtighten gas connections.
CAUTION: Use only new, black iron or steel pipe. Internally tinned copper tubing may be used
in certain areas. Check your local codes. Use pipe of 1/2-in. diameter or greater to allow proper
gas volume to heater. If pipe is too small, undue loss of pressure will occur.
CAUTION: Two gas line installations at the same time are prohibited. The access plate to the
switching means shall not be opened while the heater is in operation.
CAUTION: Check your gas line pressure before connecting heater to gas line. Gas line pressure
must be a minimum 6" WC for NG and 11" WC for LP with a max pressure of 14"WC. If gas line
pressure is higher, heater regulator damage could occur.
CAUTION: Never connect heater directly to an LP supply. This heater requires an external
regulator (not supplied). Install the external regulator between the heater and gas supply.
CAUTION: Avoid damage to regulator. Hold gas regulator with wrench when connecting into gas
piping and/or ttings.
CAUTION: Use pipe joint sealant that is resistant to gas (Propane or Natural Gas).
Typical Inlet Pipe Diameters
Use 3/8-inch black iron pipe or greater. Installation must include an equipment shutoff valve, union,
and plugged 1/8-inch NPT tap.
Locate NPT tap within reach for test gauge hook up. NPT tap must be upstream from heater
(see Fig. 20).
IMPORTANT: Install an equipment shutoff valve in an accessible location. The equipment shutoff
valve is for turning on or shutting off the gas to the appliance.
Apply pipe joint sealant lightly to male threads. This will prevent excess sealant from going
into pipe. Excess sealant in pipe could result in clogged heater valves.
16
INSTALLATION
Install sediment trap in supply line as shown
Fig. 20 - Gas Connection
(See Fig. 20). Place sediment trap where it is
within reach for cleaning. Place sediment trap
where trapped matter is not likely to freeze. A
sediment trap traps moisture and contaminants.
This keeps them from going into heater controls.
If sediment trap is not installed or is installed
wrong, heater may not run properly.
CHECKING GAS CONNECTIONS
WARNING: Test all gas piping and connections for leaks after installing or servicing. Correct all
leaks immediately.
WARNING: Never use an open ame to check for a leak. Apply a 50/50 mixture of liquid soap and
water to all joints. If bubbles form, there may be a leak. Correct all leaks immediately.
Pressure Testing Gas Supply Piping System
Test Pressures In Excess Of 1/2 PSIG ( 3.5kPa )
The appliance and its appliance main gas valve must be disconnected from the gas supply piping
system during any pressure testing of that system at test pressures in excess of ½ psi (3.5 kPa).
Pressure Testing Gas Supply Equal To or less than
1/2 PSIG ( 3.5kPa )
The appliance must be isolated from the gas supply piping system by closing its equipment shut-off
valve during any pressure testing of the gas supply piping system at test pressures equal to or less
than
½ psi (3.5 kPa).
Leak Testing Heater Gas Internal Connections
1. Open equipment shutoff valve (See Fig. 21).
2. Make sure control knob of heater is in the OFF position.
3. Open gas supply tank valve (LP systems).
4. Check all joints from equipment shutoff valve to control
valve. Apply 50/50 mixture of
liquid soap and water to gas joints. If bubbles form, there
may be a leak.
5. Light heater (see Operation, page 18). Check all other
internal joints for leaks.
6. Turn off heater (see "To Turn Off Gas to Appliance,"
page 19).
Fig. 21 - Equipment Shut -off Valve
17
OPERATION
FOR YOUR SAFETY READ BEFORE LIGHTING
WARNING: If you do not follow these instructions exactly, a re or explosion may result
causing property damage, personal injury or loss of life.
A. This appliance has a pilot which must be lighted using the electronic ignitor. When lighting the pilot,
follow these instructions exactly.
B. BEFORE LIGHTING smell all around the appliance area for gas. Be sure to smell next to the oor
because some gas is heavier than air and will settle on the oor.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
C. Use only your hand to push in or turn the gas control knob. Never use tools. If the knob will not
push in or turn by hand, don't try to repair it, call a qualied service technician. Forced or
attempted repair may result in a re or explosion.
D. Do not use this appliance if any part has been under water. Immediately call a qualied service
technician to inspect the appliance and to replace any part of the control system and any gas
control, which has been under water.
LIGHTING INSTRUCTIONS
MANUAL GAS CONTROL
1. STOP! Read the safety information above on this page.
2. Turn off all electric power to the appliance.
3. Push in gas control knob slightly and turn clockwise to
OFF " " position. (See Fig. 22a)
NOTE: Knob cannot be turned from PILOT " " to OFF " " unless knob
is pushed in slightly. Do not force.
4. Wait (5) minutes to clear out any gas. Then smell for gas, including
near the oor. If you smell gas, STOP! Follow “B” in the safety
information above. If you don’t smell gas, go to the next step.
Fig. 22a
5. Push in gas control knob slightly and turn counterclockwise to the
PILOT " " position. (See Fig. 23a) Depress control knob.
6. With control knob depressed, push down on the ignitor button until the
pilot lights. The pilot is visible, centered below the main burner, behind the
glass panel. (See Fig. 24 on page 19)
7. Keep control depressed for (30) seconds after pilot lights. Release
control knob.
Note: If pilot goes out repeat steps 3 through 7. Wait (1) minute before
attempting to light pilot again.
If after several tries the pilot still goes out, turn the gas control knob
clockwise to the OFF " " position and call your service technician or gas supplier.
Fig. 23a
18
OPERATION
LIGHTING INSTRUCTIONS
If the control knob does not pop up when released, stop and immediately and call your service
technician or gas supplier.
8. Turn on all electric power to the appliance.
9. Turn control knob counter clockwise to the desired HIGH " "
MED " " or LOW " " setting.
THERMOSTAT GAS CONTROL
1. STOP! Read the safety information on the previous page.
T
O
L
I
P
F
F
O
5
1
2
3
4
2. Turn off all electric power to the appliance.
3. Turn control knob clockwise to OFF " " position. (See Fig. 22b)
4. Wait (5) minutes to clear out any gas. Then smell for gas, including
near the oor. If you smell gas, STOP! Follow “B” in the safety
Fig. 22b
information above. If you don’t smell gas, go to the next step.
5. Turn knob counterclockwise to the PILOT " " position.
(See Fig. 23b) Depress control knob.
6. With control knob depressed, push down on the ignitor button until
the pilot lights. The pilot is visible centered below the main burner,
behind the glass panel. (See Fig. 24)
7. Keep control depressed for (30) seconds after pilot lights. Release
1
T
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L
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P
F
F
O
2
4
5
control knob.
3
Note: If pilot goes out repeat steps 3 through 7. Wait (1) minute before
attempting to light pilot again. If after several tries the pilot still goes out,
turn the gas control knob clockwise to the OFF " " position and call
your service technician or gas supplier. If the control knob does not pop
up when released, stop and immediately and call your service
technician or gas supplier.
8. Turn on all electric power to the appliance.
9. Turn control knob counter clockwise to desired setting.
Fig. 24 - Pilot Flame Location
TO TURN OFF GAS TO APPLIANCE
Fig. 23b
1. Turn off all electric power to the appliance if service is to be performed.
2. Push in gas control knob slightly and turn clockwise to OFF " " position. DO NOT FORCE.
19
OPERATION
THERMOSTATIC CONTROL OPERATION (SELECT MODELS)
The control knob can be set to any comfort level between
"HIGH" (5) and "LOW"(1) (See Fig. 25).The thermostat used on
this heater senses the room temperature. At times the room may
4
5
3
2
1
O
F
F
P
I
L
O
T
ManualThermostatic
exceed the set temperature. When this begins to happen, the
burner will begin to modulate the BtuH down until the unit meets
the desired heat setting and shuts off. When the room temperature drops below the desired heat setting, the burner will cycle
back on. The unit may start at a lower BtuH rate if the room is
still warm.
MANUAL CONTROL OPERATION
Manual valves remain burning at the desired setting until manually turned to OFF " "(See Fig. 25).
Fig. 25 - Control
Knob Position
INSPECTING BURNERS
Check pilot ame pattern daily when in use and at least yearly by a qualied service agency.
PILOT FLAME PATTERN
Fig. 26 shows a correct pilot ame pattern. Fig. 27 shows an incorrect pilot ame pattern. The incorrect pilot ame is not touching the thermocouple. This will cause the thermocouple to cool, which
shuts the heater off. If pilot ame pattern is incorrect:
• turn heater off (see “To Turn Off Gas to Appliance” on page 19)
• see Troubleshooting pages 23 through 26.
NOTE: When operating the unit using Natural Gas (NG) it is normal for a very small amount of fuel to
exit the Liquid Propane (LP) pilot, causing it to light.
Fig. 26 - Correct Pilot Flame Pattern Fig. 27 - Incorrect Pilot Flame Pattern
LP
NG
LP
NG
20
OPERATION
BURNER FLAME PATTERN
Fig. 28 shows a correct burner ame pattern. Fig. 29 shows an incorrect burner ame pattern with
lifting, and excessive ame height.
If burner ame is incorrect:
• turn heater off (see “To Turn Off Gas to Appliance”, page 19).
• see Troubleshooting, pages 23 through 26.
Fig. 28 - Correct Flame Pattern with
Control Knob Set to High Flame (5)
1/2 Glass
Height
Fig. 29 - Incorrect Flame Pattern with
Control Knob Set to High Flame (5)
1/2 Glass
Height
NOTE: Yellow colored fames may be caused by airborne dust, dander, pet hair, etc. Additionally,
an excess amount of Mercaptane in the fuel can result in an orange or yellow colored ame.
21
CARE AND MAINTENANCE
NOTE: Before servicing you will need to remove the front panel of the
Fig. 30 - Front Panel Removal
heater. There are 4 Philips head screws, 2 on the left side and 2 on the
right, securing the front panel to the heater (See Fig. 30). Always allow
the unit to cool for at least thirty minutes before attempting to remove the
front panel.
WARNING: Turn off heater, unplug electrical cord and let cool
before servicing.
CAUTION: You must keep control areas, burner, and circulating air
passageways of heater clean. Inspect these areas of heater before
each use. Have heater inspected yearly by a qualied service
person. Heater may need more frequent cleaning due to excessive
lint from carpeting, bedding material, pet hair, etc.
WARNING: Failure to keep the primary air opening(s) of the burner(s) clean may result in sooting
and propery damage.
CLEANING ODS/PILOT AND BURNER
Use a vacuum cleaner, pressurized air, or a small, soft bristled brush to clean burner ports, orice and
primary burner. Look into burner opening and ensure that it is clean.
CLEANING BURNER PILOT AIR INLET HOLE
We recommend that you clean the unit every three months or after 2,500 hours of operation. We also
recommend that you keep the burner tube and pilot assembly clean and free of dust and dirt. To clean
these parts we recommend using compressed air no greater than 30 PSI. You can use a vacuum
cleaner in the blow position. If using compressed air in a can, please follow the directions on the can.
If you don't follow directions on the can, you could damage the pilot assembly.
CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.
1. Shut off the unit, including the pilot. Allow the unit to cool for at least thirty minutes.
2. Remove 4 screws - 2 screws on each side of the front panel.
3. Pull front panel forward.
4. Blow air through the ports/slots and holes in the burner. Also clean the pilot assembly. A yellow
tip on the pilot ame indicates dust and dirt in the pilot assembly. There is a small pilot air inlet hole
about two inches from where the pilot ame comes out of the pilot assembly (see Fig. 26 & 27 on
page 20). With the unit off, lightly blow air through the air inlet hole. You may blow through a
drinking straw if air is not available.
5. Replace front panel when completed, using the screws removed.
CLEANING GLASS
Use mild soap and water. Avoid using abrasive cleaners which can scratch the glass. The tempered
glass installed on this product contains a “Low E” coating on the interior surface. If the glass is removed, you must ensure the “Low E” coated side is installed on the interior side, facing the burner
assembly.
CLEANING CABINET AIR PASSAGEWAYS
Use a vacuum cleaner or pressurized air to clean.
CLEANING FAN (SELECT MODELS)
Carefully use a vacuum cleaner or compressed air to keep fan compartment and blades free of dust
and debris.
NOTE: The fan motor is pre-lubricated for extended bearing life and requires no further lubrication.
CLEANING EXTERIOR
Use a soft cloth dampened with a mild soap and water mixture.
Wipe the cabinet to remove dust.
22
TROUBLESHOOTING
WARNING: If you smell gas:
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the re department.
IMPORTANT: Operating heater where impurities in air exist may create odors. Cleaning supplies,
paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles, etc., create fumes.
These fumes may mix with combustion air and create odors.
WARNING: Make sure that power is turned off before proceeding.
WARNING: Turn off and let cool before servicing. Only a qualied service person should service
and repair heater.
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
When ignitor button
is pressed in, there
is no spark at ODS/
pilot.
Unit shuts off after
running a few
minutes.
1. Ignitor electrode is
positioned wrong.
2. Ignitor electrode is broken.
3. Ignitor electrode is not
connected to ignitor cable.
4. Ignitor cable is pinched or
wet.
5. Damaged ignitor cable.
6. Bad piezo ignitor or ignition
module.
7. Bad battery.
1. Gas supply is turned off or
equipment shutoff valve is
closed.
2. Control knob not fully
pressed in while pressing
ignitor button.
3. Air in gas lines when
installed.
4. ODS / pilot is clogged.
5. Gas regulator setting is not
correct.
6. Control knob not in PILOT
position.
7. Depleted gas supply (propane).
8. Incorrect gas setting regulator
or selector valve.
1. Replace ODS.
2. Replace ODS.
3. Replace ignitor cable
4. Free ignitor cable if pinched by any
metal or tubing. Keep ignitor cable dry.
5. Replace ignitor cable.
6. Replace piezo ignitor or ignition module.
7. Replace the battery.
1. Turn on gas supply or open equipment
shutoff valve.
2. Fully press in control knob while
pressing ignitor button.
3. Continue holding down control knob.
Repeat igniting operation until air is
removed.
4. Clean ODS/pilot (see Care and
Maintenance, page 21) or replace
ODS/pilot assembly.
5. Replace gas regulator.
6. Turn control knob to PILOT position.
7. Contact local propane/LP gas company.
8. Call qualied service technician.
23
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
ODS/pilot lights
but ame goes out
when control knob is
released.
Burner(s) does not
light afterODS/pilot
is lit.
Delayed ignition of
burner(s).
1. Control knob is not fully
pressed in.
2. Control knob is not pressed
in long enough.
3. Equipment shutoff valve is
not fully open.
4. Thermocouple connection is
loose.
5. Thermocouple damaged.
6. Control valve damaged.
7. Bad thermal switch.
1. Thermostat setting too low.
2. Burner orice is clogged.
3. Burner orice diameter is
too small.
4. Inlet gas pressure is too low.
1. Manifold pressure is too low.
2. Burner orice is clogged.
1. Press in control knob fully.
2. After ODS/pilot lights, keep control
knob pressed in 30-60 seconds.
3. Fully open equipment shutoff valve.
4. Hand tighten until snug, and then
tighten ¼ turn more.
5. Replace thermocouple.
6. Contact customer service.
7. Replace thermal switch.
1. Turn thermostat knob to a higher setting.
2. Clean burner orice (see Care and
Maintenance, page 21) or contact
customer service.
3. Contact customer service.
4. Contact your gas supplier.
1. Contact your gas supplier.
2. Clean burner (see Care and Maintenance, page 21) or contact customer
service.
Burner backring
during combustion.
High yellow ame
during burner
combustion
Gas odor during
combustion.
Heater produces a
clicking/ticking noise
just after burner is lit
or shut off.
1. Burner orice is clogged or
damaged.
2. Burner is damaged.
3. Gas regulator is damaged.
1. Not enough air.
2. Gas regulator is defective.
3. Wrong gas type selected.
1. Foreign matter between
control valve and burner.
2. Gas leak. (See Warning
Statement at top of page 23).
1. Metal is expanding while
heating or contracting
while cooling.
1. Clean burner orice (see Care and
Maintenance, page 21 or contact
customer service.
2. Contact dealer or customer service.
3. Replace gas regulator.
1. Check burner for dirt and debris. If found, clean
burner (see Care and Maintenance, page 21).
2. Replace gas regulator.
3. See Gas Selection, page 11.
1. Take apart gas tubing and remove foreign
matter.
2. Locate and correct all leaks (see “Checking Gas Connections,” page 17).
1. This is common with most heaters. If
noise is excessive, contact qualied
service technician.
24
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
White powder residue forming within
burner box or on
adjacent walls or
furniture.
Heater produces
unwanted odors.
Heater shuts off
in use (ODS operates).
Gas odor exists
even when control
knob is in OFF posi-
tion.
1. When heated, the vapors
from furniture polish, wax,
carpet cleaners, etc., turn
into white powder residue.
1. Heater is burning vapors
from paint, hair spray, glues,
etc. See IMPORTANT statement, page 22.
2. Gas leak. See Warning
Statement, page 23.
3. Low fuel supply.
1. Not enough fresh air is
available.
2. Low line pressure.
3. ODS/pilot is partially
clogged.
1. Gas leak. See Warning
Statement at top of page 22.
2. Control valve is
defective.
1. Turn heater off when using furniture
polish, wax, carpet cleaner or similar
products.
1. Ventilate room. Stop using odor
causing products while heater is
running.
2. Locate and correct all leaks (see
“Checking Gas Connections,” page 17).
3. Rell supply tank (Propane /LP models).
1. Open window and/or door for
ventilation.
2. Contact local gas supplier.
3. Clean ODS/pilot (see Care and
Maintenance, page 22).
1. Locate and correct all leaks (see
“Checking Gas Connections”, page 17).
2. Contact customer service.
Moisture/condensation noticed on
windows.
Slight smoke or
odor during initial
operation
Heater produces
a whistling noise
when burner is lit.
1. Not enough combustion/
ventilation air.
1. Residues from
manufacturing process.
1. Turning control knob to high (5)
position when burner is cold.
2. Air in gas line.
3. Air passageways on
heater are blocked.
4. Dirty or partially clogged
burner orice.
1. Refer to “Air for Combustion and
Ventilation” requirements, page 7.
1. Problem will stop after a few hours of
operation.
1. Turn control knob to low (1) position and
let warm up for a minute.
2. Operate burner until air is removed from
line. Have gas line checked by local
propane/LP gas company.
3. Observe minimum installation
clearances (Fig. 3, page 10)
4. Clean burner (see Care and Maintenance,
page 22) or contact customer service.
25
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
Fan is not spinning.
Fan is making a
loud noise.
1. There is no power to the fan.
2. Fan is set to "AUTO".
3. Fan motor is bad.
1. Fan housing or blades
are dirty.
2. Fan rotation is blocked.
3. Defective fan.
1. Verify fan is plugged in and
set to "MAN" or "AUTO".
2. Allow 5-10 minutes for fan to
engage.
3. Replace fan.
1. See "Cleaning Fan", page 22.
2. Verify wiring is not in fan path.
3. Replace fan.
26
REPLACEMENT PARTS LIST
*
For replacement parts, call our customer service department at 1-800-655-2008.
WARNING: Only use genuine replacement parts from Innovative Hearth Products. Using any
parts other than the original replacement parts may result in property damage, personal injury
or even death.