eKids warrants this product to be free from defects in workmanship and materials,
under normal use and conditions, for a period of 90 days from the date of original
purchase.
Should service be required by reason of any defect or malfunction, it is best to first
return this product and all parts thereof to the store where it was originally purchased.
If you need to send the product for service during the warranty period, eKids will repair
or, at its discretion, replace this product without charge (except for a $6.00 charge for
handling, packing, return UPS/postage and insurance). This decision is subject to
verification of the defect or malfunction upon delivery of this product to the Factory
Service Center listed below. The product must include proof of purchase, including
date of purchase.
Before returning this product for service, please first replace the batteries (if applicable)
with fresh ones, as exhausted or defective batteries are the most common cause of
problems encountered.
If service is still required:
1. Remove the batteries (if applicable) and pack the unit in a well padded, heavy
corrugated box.
2. Enclose a photocopy of your sales receipt, credit card statement, or other proof of
the date of purchase, if within the warranty period.
3. Enclose a check or money order payable to the order of eKids, for the sum of $6.00
(without proof of purchase).
4. Send the unit prepaid and insured, to the Factory Service Center listed below.
Consumer Repair Department
eKids
1330 Goodyear Drive
El Paso, TX 79936-6420
Disclaimer of Warranty
NOTE: This warranty is valid only if the product is used for the purpose for which it was
designed. It does not cover (i) products which have been damaged by negligence or
willful actions, misuse or accident, or which have been modified or repaired by
Limited 90-Days Warranty
Model:DA-15IB(Back)
Printcolor:Blacktextonwhitepaper
Sizeofmanual:100mmWx180mmH
Date:Aug3,2011
NOTE: In extremely cold or dry air conditions you may notice a slight ‘tingling’
feeling in your ears when using in-ear earphones. This is the result of the
build-up of static electricity in your body. This is normal and not an indication of
any problem with your earphones.