Igloohome IGB02 User Manual

Congrats
on your new

Deadbolt 02.

version 0.2

1. Install lock

Refer to http://bit.ly/deadbolt02installersguide for full set
of instructions on getting your lock installed to your door.

2. Download app

Download igloohome app from the App store or Play store.
Register for an account to start.

3. Pair your lock

Refer to the Pairing section on this manual to get your lock
paired up with the app.

4. Get rollin’

Refer to the Quick reference section on this manual to get
a crash course on how to use your lock.

Refer to the App tutorial section on this manual for a more
detailed guide on more things you can do with the app.

5. Need help?

Go to igloohome.co/support for all the help you’d need.

What’s included

Battery Case Lid

Front Assembly

+

+

+

-

-

-

+

-

Rubber Gasket

AA Batteries Keys

5 mm

Bolt Screw

Back Assembly

Back Plate

Bolt Assembly

Strike Plate

25 mm

Wood Screw

Drill Sheet

22 mm

Bolt Screw

40 mm

Bolt Screw

Screw

Holder

Strike Plate

Housing

Specications

Model igloohome Smart Deadbolt 02
Material Zinc Alloy
Current Rating (Standby) ~30uA (Active) ~200mA
Batteries 4 x AA Alkaline
Unlock Mechanism Bluetooth, PIN code, Keys

132 mm

160 mm

60 mm

>105 mm

65 mm

30 mm

38 mm

to

50 mm

50 mm

Lock anatomy

Keypad

Place palm over here to wake
the lock up. Tap on the digits
to key in PIN codes.

Key cap

Use a sharp tool to depress
the catch at the side of the Key
cap to reveal the physical key
hole.

Hash key #

Turns green during Bluetooth
communication.

Use this to: Unlock, Lock,
Change PIN combinations

Battery lid catch

Use a sharp tool to release the
catch and slide open the lid.

Steel lids

When battery is low, align a 9V
battery to these steel lids to
jump start the lock.

Battery case lid

Thumb turn

Twist it to lock/unlock your
door from the inside.

Privacy lock-out trigger

Activate this from indoors to
prevent entry from outsiders.

Features

Master Bluetooth Key The igloohome smart
lock unlocks with Bluetooth via the app.

Master PIN Code The igloohome smart lock
unlocks with a permanent Master PIN code.

User PIN Code The mobile app can
generate up to 285 PIN codes, with validity
duration from One-Time, Permanent, or a
Duration based on Date-time.

Wrong Code Entry Limit After 5
unsuccessful attempts at entering a PIN
code, the igloohome smart lock will be
unresponsive for 5 minutes. Physical key
and Bluetooth Unlock can be used to unlock
in this state.

Timed Re-lock After successfully unlocking,
the igloohome smart lock will re-lock after a
period of time (between 5 to 120 seconds).
The owner sets this function.

Decoy Code Up 8 decoy digits can be
entered prior to the actual PIN code to
deter hackers and prevent the PIN code
from being exposed.

Bluetooth Key Sharing The mobile app can
share a Bluetooth key with other users for
mobile access

Tamper Alarm The lock will sound if
intruders try to pry the lock from the door

Privacy Lockout Mode Activate this from
indoors to prevent entry from outsiders

Access Logs Entry via PIN codes and
Bluetooth Key will be logged in the Master
Account.

Bluetooth key access logs are updated in
real-time and PIN code access logs are
updated when the master owner uses a
bluetooth key.

Manual Locking Hold the ‘#’ key for 2
seconds to lock the igloohome smart lock.

Low Battery Consumption 4 AA Alkaline
Batteries can allow up to 5000 unlocks
(approx. 9 months)

Low Battery Indicator When battery
power is low (i.e. left with 50 unlocks), the
igloohome smart lock will emit low battery
warning sound. The battery level will also
be updated on the app during Bluetooth
unlock. If battery power runs out, use the 9V
jumpstart or physical key override.

Cloud Backup of Master Bluetooth Key

Master Bluetooth key is tied to user account
instead of phone so any phones logged in
to user account can be used to unlock.

Pairing

Download igloohome app from App Store/
Google Play

Register a new account or login with an
existing account on app

For new users:
(a) Select Menu > Set Up Home > Select

Your Product >

(b) Add New Lock to New Home > Name
Your Home and Select City > Next > Home
Added (you have added a new home

successfully) > OK >

(c) Follow Steps For Pairing Lock To App

> Select Bluetooth lock > Connecting to
device (one beep will sound for successful
connection) > Resetting Lock for New
Codes > Lock Paired! Enter your lock name

> Conrm > Select home(s) to associate

with

For current users:
(a) Ensure that you have an existing home
listing through Menu > Set Up Home >

Select Your Product > Manage home(s).

Proceed if your home is listed

How to check if your lock has been paired
successfully

Select Menu > Home > (Ensure that the
keybox is currently locked) Click on unlock
icon next to lock name >Press any key on
your igloohome smart lock > Bolt Unlocking
indicates igloolock has been paired
successfully. Good job!

On the rare occasion that pairing is
unsuccessful, here are some steps you can
take

• Try with a different mobile device, using
the same username and password

• Update your phone’s Operating System to
the latest version

• Restart the bluetooth and internet
connection on your mobile device

• Restart Igloohome’s application on your
mobile device

• Ensure that right before you remove one
battery for pairing, the touchpad stays
awake

• Ensure that during pairing mode (after 2
beeps), the touchpad stays awake

• Switch to brand new batteries

(b) Select Menu > Set Up Home > Select

Your Product >

(c) Select Add New Lock to Existing
Home(s)

(d) Follow Steps For Pairing Lock To App
> Select Bluetooth lock > Connecting to
device (one beep will sound for successful
connection) > Resetting Lock for New
Codes > Lock Paired! Enter your lock name

> Conrm > Select home(s) to associate

with

Lock name can be changed by tapping on
the lock name on the Lock Info page to edit.

Quick reference

Locking and unlocking

To unlock the door,

‧key in PIN code and press ‘#’, or
‧use Bluetooth unlock via app, or
‧use physical keys to unlock

To lock the door

‧press and hold ‘#’, or
‧set auto-relock for 5-120 seconds, or

‧use thumb-turn on back of lock

Lock programming

For Duration and Permanent PIN only

1. To change Custom PIN code:
Unlock once with PIN to activate

On lock: key in * 1 0 # <Current PIN> # <New
User PIN (4-9 Digits)> # <New User PIN (4-9
Digits) #

Note: PIN will be reected after Bluetooth

unlock and app is refreshed

2. To set auto-relock
On lock: key in * 2 1 # <Master PIN> #
<duration (between 5 - 120 seconds)>#

3. To deactivate auto-relock
On lock: key in * 2 0 # <Master PIN> #

App Programming

1. To change Master PIN code:
Ensure your phone is next to the lock with
Bluetooth on.

Home > Select Lock > Lock Info > Second
tab on bottom (PIN) > Master PIN > ‘Edit’
icon > Enter PIN code (7-9 digits) > Re-enter

PIN code > Conrm > Press any key on your

lock

2. To create Custom PIN code:
Home > Select Lock > Select PIN type (One
Time/Permanent/Duration) > Enter PIN
details > Add PIN

3. To create and share Bluetooth Key
Home > Select Lock > Lock Info > Third tab
on bottom (Bluetooth Key) > ‘Add’ icon >
Enter details > Create Key > Send Key

4. Reset lock
Ensure your phone is next to the lock with
Bluetooth on.

Home > Select Lock > Lock Info > Fourth
tab on bottom (Status) > Scroll to the
bottom > Clear PIN list > OK

Note: Clearing PIN list will remove all
generated PIN codes, but Master PIN will
remain the same

* If at any time an error beep (4 consecutive
beeps) is heard, start the program from the
beginning.

Changing batteries

To open the battery compartment, depress
the pin at the top of the back assembly and
slide the cover upwards.

Deleting PIN from app will not delete it from
the lock.

Tutorial

1. Setting master PIN code

Once user account is paired to the phone,
go to the Lock Info page (via Home by
clicking on the lock name under your listing)

Ensure that your bluetooth is switched on,
and you are within bluetooth range of the
lock.

Click on the PIN tab (second tab on lock
info page)

Click on Master PIN code

Click on the edit icon

Enter the new Master PIN code, between
7-9 digits. Re-enter the new Master PIN

code in the second line, and click Submit

Within 2 seconds, press any key on your

igloolock

2. Adding new user code

[User code description can be changed
by clicking on the ‘...’ next to the code and
clicking ‘Edit’.]

Note: Duration PINs have to be used within
24 hours of start time.
One-time and Permanent PINs have to be
used within 6 hours of generation.

Unlocking your door

PIN code: Key in your PIN, followed by #

Decoy PIN: Key in up to 8 digits before your

PIN followed by #

Bluetooth unlock: On your app, click on the
Bluetooth unlock button and tap on your
lock

Easy Unlock: Open your app with Easy
Unlock on, and tap on the lock

Note: Bluetooth and Easy Unlock requires
internet access and Bluetooth switch on.
The app needs to run in foreground for Easy
unlock to work.

New user codes can be added from

(a) Home > Select Lock Name > Select One
Time/Permanent/Duration PIN, or

(b) Home > Select Lock Name > Lock Info
> Second tab on the bottom > Click on
Add icon > Select One Time/Permanent/
Duration PIN

To add One Time or Permanent PIN, add a
description for the PIN and click OK.

To add Duration PIN, add a description for
the PIN and key in the Start and End Date
and Time, and click Add Duration PIN

On your Lock Info page, under List of PIN
codes you should see the new user code

igloohome smart locks allow for a
maximum of 285 PIN code generations.
When you receive an error message when
trying to generate PIN codes, you may have
generated the maximum number of PIN
codes available. In order to generate more
PINs, you will have to reset your PIN codes.

Instructions to reset PIN codes can be
found in Section 5.
Do note that any previously generated PIN
codes will become invalid, but the Master
PIN code will remain the same.

* For users who have not generated the
maximum number of PIN codes, you may
have to do a re-pairing of the lock to the
newest version of the app. This may be
due to either 1. the lock was paired to
older version of the app (and thus unable
to generate PINs in the new app), or 2. the
server was unresponsive although pairing
was marked as successful

To Deactivate Airbnb connect,

Step 1: Go to Airbnb website (for Hosts)
> Account > Connected Apps > Select
igloohome App and Disconnect.

Step 2: Write in to support@igloohome.

co to request for notications for future

reservations to be removed.

3. Airbnb Connect

Airbnb Connect automates the generation
of PIN codes for your Airbnb guests based
on their approved reservations. It usually
costs USD$4.99 per month, but is currently
on free trial.

Here are the steps to activate Airbnb
Connect:

Step 1: Connect to Airbnb account

Open the igloohome app > Menu (top left

hand corner) > click on prole picture

(top left hand corner) > click ‘Connect
with Airbnb’ button > Log into your Airbnb
account

Step 2: Sync each Airbnb listing with your
igloohome listing

3. Amending user code to 4-9
digits

Once user code is generated, user must key
the generated code onto igloolock and click
# to activate the code before proceeding.

Enter * 1 0 # <Current User Code > # <New

User Code (4-9 Digits)> # <New User Code
(4-9 Digits)> #

For example, if the generated custom PIN
code is 1234 5678, and user would like to
change it to 010101, user must key in * 1 0

# 1234 5678 # 010101 # 010101 #

[Note that master PIN code cannot be
changed via this method; instead please
refer to #2. New user code will only appear
after you perform a Bluetooth Unlock and
refresh the app page.

Return to menu > Set Up Home > Select
your product > Manage Homes > Select the
igloohome listing which you want to sync
with your Airbnb listing > Under ‘Connect
Providers’, click on Airbnb > Select the
Airbnb listing you want to sync and click

‘Conrm’

Step 3: Automate check-in for the listing you
have synced

Now that the listings are synced, return to
menu > Reservations > Refresh the page
by dragging down > select the igloohome
listing that you have synced > click
‘Automate check-in’ > Start free trial > OK

* If at any time an error beep (4 consecutive
beeps) is heard, start the program from the

beginning.

4.Removing used codes from
app view

Go to the Lock Info page (via Home by
clicking on the lock name under your listing)

Under List of PIN codes, locate the user
code you would like to delete

Click on the “…” next to the PIN code and
select ‘Remove from List”

The user code will be removed from your
app view

[Unused codes cannot be deleted from the
lock unless the lock is reset > see next step.]

5. Resetting lock

Ensure that Bluetooth is switched on, and
you are within Bluetooth range of the lock.

Go to the Lock Info page (via Home by
clicking on the lock name under your
listing)

Click on the Status tab (fourth tab on lock
info page)

Click on Clear PIN list and OK

Lock will reset all codes except for
Master PIN, and all user codes previously
generated are no longer valid

6. Activating timed-relock

8. Bluetooth Key Sharing

To send a Bluetooth Key,
(a) go to Home > Lock Info > Third tab
on the bottom > Click on Add > add a
description and key in the Start and End
Date and Time > Create Bluetooth Key
(b) share via QR code or mobile application

To share a Bluetooth Key,
(a) After creating a key, you can share the
QR code, or share the key via a URL, or
(b) go to Home > Lock Info > Third tab on
the bottom > Click on ‘…” > Share

To receive a Bluetooth Key,
(a) Download the igloohome app from the
iTunes or Google Play store
(b) For new users: Register for an account;
For existing users: Login to your account
(c) To receive key via QR code, go to Home
> Visits > Click on the QR code scanner
button
(d) To receive key via link, click on the URL
and follow the instructions

Auto-Relock does not work when unlocking
with physical key.

To Activate:

Enter * 2 1 # <Master PIN> # <duration
(between 5-120 seconds)> #

You have successfully activated the auto­relock function

To De-Activate

Enter * 2 0 # <Master PIN> #
You have successfully deactivated the auto­relock function

7. Factory pin

In the factory mode (before pairing), the PIN
to unlock is * 1234567890 followed by ‘ # ’

To use a Bluetooth Key,
(a) Ensure your Bluetooth and Internet
connections are active
(b) Go to Home > Visits
(c) Click on the green circle to unlock the
door

To delete a Bluetooth Key,
(a) Go to Home > Lock Info > Third tab
on the bottom > Click on … next to the
Bluetooth Key > Revoke

9. Privacy Lockout Mode

To prevent others from using PIN code or
Bluetooth Unlock while you are inside the
property

To activate,
(a) Click on the Privacy Lockout button
located below the thumb turn on the back
of the lock.
(b) You will hear a long beep to indicate
privacy lockout is active

To deactivate,
(a) Click on the Privacy Lockout button
located below the thumb turn on the back
of the lock
(b) You will hear a quick 2 beeps to indicate
privacy lockout is deactivated

Privacy lockout mode will automatically
be deactivated if the thumb turn is used to
unlock the door.

[Note: Physical key can still unlock the door
when Privacy Lockout mode is active]

10. Access Logs

To view access logs, go to Home > Select
your lock > Lock Info > First tab on bottom >
Click on Top right icon

To update access logs, use Bluetooth
Unlock to download the information from
the lock.

For support and enquiries

igloohome.co/support

If you’ve purchased this product from our resellers,
please contact them directly for support.

FCC Caution：

This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.

Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

-Reorient or relocate the receiving antenna.

-Increase the separation between the equipment and receiver.

-Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.

-Consult the dealer or an experienced radio/TV technician for help.