Company and
Product Overview
2009
www.igel.com
• The user experience is outstanding since you are not forced to
deliver the whole user experience, including multi-media, VoIP or
video, via just one protocol that was never designed to be multi-
purpose.
• New technology or security updates are delivered to every model
very quickly since we only have to update three fi rmware images to
touch all our hardware models.
• Supporting an estate of IGEL Universal Desktops is easy since all
models carry the same fi rmware image and fl ash size per operating
system and the IGEL Universal Management Suite has a consistent
user interface regardless of what is being managed.
The IGEL Universal Desktop gives you far greater long term cost
savings compared with traditional thin clients and more fl exibility to
handle whatever the future throws at you.
The IGEL Universal Management Suite
Each IGEL Universal Desktop comes
bundled with a free license for the IGEL
Universal Management Suite (UMS). This
is the most powerful yet easy to use remote management software in
the industry, making deployment and management of IGEL Universal
Desktops easy and effi cient. There is only one version of the software
and that is included with your purchase. It is fully enterprise capable,
can manage thousands of terminals with point-and-click simplicity
and is very network friendly.
IGEL Product and Technical Support
All customers with registered IGEL Universal Desktops have free
access to English and German language technical support from
centers in Europe, The United States and Asia. In addition, you get
free updates to the IGEL Universal Management Suite as long as
your devices support the latest UMS client. We maintain our fi rmware
images for up to 3 years after a model goes end of life, giving an
exceptionally long service life.
In conclusion, IGEL Universal Desktops offer extremely low running
costs and are always kept up to date with the latest technology for
delivering your server-based applications.
Introduction to IGEL
IGEL Technology was founded in 1989 and we
have specialized in terminals and thin clients ever
since. We have grown to be a world leader in our
fi eld and the number one supplier of thin clients
in our native Germany. We have over ten thousand customers that
include world leading organizations such as HSBC, Akzo Nobel,
United Rentals, Scania and Daimler.
We are a private, fi nancially independent, fast growing German
company that believes in organic growth, quality, environmental
sustainability and delivering world class technology to our customers.
Our offi ces in Bremen, Augsburg and Reading are ISO 9001 and ISO
14001 certifi ed. We have global presence with distribution partners in
over 20 countries and offi ces in Germany, Great Britain, The United
States, Hong Kong and Singapore.
The IGEL Universal Desktop
Our Universal Desktop strategy is
unique and enables organizations
to deliver all their server-based
applications, anywhere, with the best user experience, security, ease
of management, and lowest total cost of ownership.
We do this by making all IGEL Universal Desktops highly multi-
functional with many server-based protocols or “Digital Services”
for connecting you to your centralized applications. We develop
just three “Universal Images”: IGEL Linux, Microsoft® Windows®
Embedded Standard 2009 and Microsoft® Windows® Embedded CE
6.0 with each image having three different “Digital Service Packs” that
are unlocked on shipment. As well as many Digital Services, each
Universal Image has a raft of other features that support bullet proof
security and connectivity. The three Universal Images are offered
across a broad range of hardware platforms so you can deploy
applications anywhere and at a price performance that suits your
needs. The UD3, UD5 and UD7 hardware platforms have an optional
“Digital Foot” that provides WiFi connectivity and legacy ports.
Our approach has powerful advantages.
• You do not pay for unnecessary hardware or software.
• You can also save money by consolidating more hardware, such
as a PC and a telephone, into one affordable and easy to manage
device.
Many functions. One device.
thin clients development services solutions
Reliability Built to Order
IGEL Technology holds no stock in its channel. Instead, when you
order IGEL Universal Desktops, we assemble and fl ash the units at our
warehouse facilities in Asia, Europe and North America. This means
your devices undergo fi nal fl ashing and testing the day they are sent to
you, ensuring you get the latest fi rmware and the best out of the box
experience.
Choosing the Right IGEL Universal
Desktop
Choosing an IGEL Universal Desktop for your needs is easy.
1. Decide which operating system is best for you; Windows Embedded
CE, IGEL Linux or Windows Embedded Standard 2009.
2. Decide which Digital Service Pack you need to access your
applications.
3. Choose which hardware platform is best suited to your needs.
It’s that easy!
Digital Service Packs
Entry Pack
The Entry level Digital Service Pack is designed for customers wanting
to access just server-based Windows applications using the Citrix®
ICA or Microsoft® RDP protocols. The IGEL Linux and Microsoft
Windows Embedded Standard 2009 versions also have a Java SE
Runtime Environment.
Standard Pack
This Pack has all the features of the Entry Pack plus many more Digital
Services such as virtualization support, local web browser, Media
Player, PDF Reader, and terminal emulation. It also supports remote
access using a variety of VPN protocols and the ThinPrint client for
enhanced network printing.
Advanced Pack
The Advanced Pack is an extremely powerful collection of Digital
Services that can connect you to almost any application, media or
peripheral. In addition to the Standard Pack it supports more specialized
Digital Services such as, Flash, VoIP (Linux only), a native SAP GUI,
NoMachine NX and ThinLinc printing. For customers wanting to deploy
the toughest server-based computing applications such as Adobe
®
Flash® multi-media, video conferencing or peripheral control, that often
do not work well using standard Windows protocols, the Advanced
Pack on Microsoft Windows Embedded Standard 2009 supports
Digital Services Virtualization. For advanced peripheral support, the
Advanced Pack also supports USB re-direction so USB devices can
connect seamlessly to the server-based Windows desktop.
Hardware
UD2 Series
A small, affordable, energy effi cient hardware platform that can be
VESA mounted on the back of a monitor. The DVI-I port supports
dual monitors with an optional Y-Cable and it can connect to common
peripherals with its four USB ports. The UD2 series only supports the
Entry and Standard Digital Service Packs.
UD3 Series
An affordable, compact, versatile midrange hardware platform that
can power all Digital Service levels, from the Entry to the Advanced
Packs. Optionally you can add an integrated smart card reader and a
Connectivity Foot for WiFi and/or a serial port. The UD3 can be VESA
mounted.
UD5 Series
A powerful and expandable hardware platform. It’s high speed
processor and graphics can support demanding applications or many
applications running simultaneously. It supports the broadest set of
connectivity to peripherals, including internal PCI cards. Optionally
you can add an integrated smart card reader and a Connectivity Foot
for WiFi and/or a parallel port. This series is available with the Entry,
Standard and Advanced Digital Service Packs.
UD7 Series
The UD7 series is a quad-screen hardware platform designed for the
most demanding graphics environments. It uses the same chassis as
the UD5 giving it an optional smart card reader, optional Connectivity
Foot with a broad range of IO ports. This series is only available with
the Advanced Digital Service Pack.
UD9 Series
An integrated 19” LCD platform with a broad range of I/O ports. Ideal
for customer facing situations or space-constrained environments.
Only available with the Advanced Digital Service Pack.
www.igel.com
info@igel.com
A member of the Melchers Group
Product
Specifications
2009
www.igel.com
Many functions. One device.
thin clients development services solutions
Operating Systems
IGEL Universal Desktops
Hardware UD2 UD3 UD5 UD7 UD9
Power supply
External External External External Internal
Power
13W (Idle)
2W (Sleep)
12W (Idle)
2W (Sleep)
18W (Idle)
4W (Sleep)
33W (Idle)
4W (Sleep)
50W (Idle)
2W (Sleep)
Flash
1GB (LX) / 2GB (ES ) /
512MB (CE)
1GB (LX) / 2GB (ES) /
512MB (CE)
1GB (LX) / 2GB (ES) 1GB (LX) / 2GB (ES) 1GB (LX) / 2GB (ES)
RAM
512MB (LX) / 1GB (ES) /
512MB (CE)
512MB (LX) / 1GB (ES) /
512MB (CE)
512MB (LX) / 1GB (ES) 512MB (LX) / 1GB (ES) 512MB (LX) / 1GB (ES)
CPU
VIA Eden 400MHz VIA Eden 800MHz VIA C7 1,5GHz (LP) VIA C7 1,5GHz (LP)
AMD Sempron 2100+ 1GHz (ES)
Video memory (shared)
16 - 64MB 32 - 128MB 64 - 128MB
64 - 128MB (VIA) +
256MB (Matrox)
32 - 128MB
Max resolution
1920 x 1200 (LX / ES),
1280 x 1024 (CE)
1920 x 1200 (LX / ES),
1280 x 1024 (CE)
1920 x 1200 1920 x 1200 (x4) 1280 x 1024
IGEL Linux (LX)
Entry
UD2-120 LX UD3-120 LX UD5-120 LX
Standard
UD2-420 LX UD3-420 LX UD5-420 LX
Advanced
UD3-720 LX UD5-720 LX UD7-720 LX UD9-720 LX
Microsoft
®
Windows®
Embedded Standard 2009
(ES)
Entry
UD2-120 ES UD3-120 ES UD5-120 ES
Standard
UD2-420 ES UD3-420 ES UD5-420 ES
Advanced
UD3-720 ES UD5-720 ES UD7-720 ES UD9-720 ES
Microsoft
®
Windows®
Embedded CE 6.0 (CE)
Entry
UD2-120 CE UD3-120 CE
Standard
UD2-420 CE UD3-420 CE
Microsoft®
Windows
Embedded Standard
TM
Microsoft®
Windows
Embedded CE
TM
Specifi cations
Many functions. One device.
thin clients development services solutions
Entry
;; ; ;;; ;; ;
Standard
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Advanced
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Entry
;; ; ; ;; ; ;
Standard
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Advanced
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Entry
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Standard
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Operating Systems
Digital Service Packs
Management
Local and Remote Management (UMS)
Fail-safe Firmware Update
Network
Standard: TCP/IP, PXE, Wake-on-LAN, DNS, DHCP
SNMP
PPTP
L2TP
Cisco VPN
PPPoE (DSL via onboard LAN)
Communication
RDP
ICA
X-Access (XDMCP)
Citrix XenDesktop
VMware View
Virtual PC Appliance Mode
Citrix Hot Desktop
Ericom PowerTerm WebConnect
Ericom PowerTerm Terminal Emulation
Local web browser
Leostream
NoMachine NX
ThinLinc
Print Services
Line Printer (LPD)
Internet Printing Protocol (IPP)
Windows Shared Printer
ThinPrint
Additional Software Features
Java SE Runtime Environment
PDF Reader
SAP GUI
Digital Service Virtualization (RES Software)
USB Redirection
.NET Framework
Voice over IP
Media Player
Flash Player
Microsoft®
Windows
Embedded Standard
TM
Microsoft®
Windows
Embedded CE
TM
IGEL is a registered trademark of IGEL Technology GmbH. All hardware and software names are registered trademarks of the respective manufacturers. Errors and omissions excepted. Subject to change without notice. ©2009 IGEL Technology A member of the Melchers group.
info@igel.com
120-US-2-3
Specifi cations
Many functions. One device.
thin clients development services solutions
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