Igel UD2, IZ2 Hardware Manual

www.igel.com

IGEL UD2 / IZ2

HARDWARE MANUAL

VERSION 1.0 – February, 2018

IGEL Technology GmbH Hardware Manual IGEL UD2 / IZ2

2/11 Version 1.0 – February, 2018

Information

Copyright

This publication is protected under international copyright laws. All rights reserved. With
the exception of documentation kept by the purchaser for backup purposes, no part of
this manual – including the products and software described in it – may be reproduced,
manipulated, transmitted, transcribed, copied, stored in a data retrieval system or
translated in any form or by any means without the express written permission of IGEL
Technology GmbH.

Copyright © 2018 IGEL Technology GmbH. All rights reserved.

Disclaimer

The specifications and information contained in this manual are intended for information
use only, are subject to change at any time without notice and should not be construed
as constituting a commitment or obligation on the part of IGEL Technology GmbH. IGEL
Technology GmbH assumes no responsibility or liability for any errors or inaccuracies
that may appear in this manual, including any pertaining to the products and software
described in it. IGEL Technology GmbH makes no representations or warranties with
respect to the contents thereof and specifically disclaims any implied warranties of
merchantability or fitness for any particular purpose.

Warranty

After purchase, just register with us online, and all your IGEL thin clients UD2, UD3, UD6
and UD7 will be upgraded from a standard 2-year to a 5-year hardware warranty,
according to our end customer hardware warranty declaration, at no additional cost.

The UD Pocket, UD9, IZ2 and IZ3 series will be upgraded to a 3-year hardware warranty.
The warranty upgrade does not cover any additional hardware options.

Find further information on our website under

https

://www.igel.com/product-warranty

IGEL is a registered trademark of IGEL Technology GmbH. All hardlware and software
names are registered trademarks of the respective manufacturers. Errors and omissions
excepted. Subject to change without notice.

IGEL Technology GmbH
Hanna-Kunath-Str. 31
28199 Bremen, Germany
Tel.: [phone]
Fax: [phone]
[e-mail]

Hardware Reference

IGEL UD2 / IZ2 (IGEL-D220)
Document Version 1.0 – February, 2018

IGEL Technology GmbH Hardware Manual IGEL UD2 / IZ2

3/11 Version 1.0 – February, 2018

Safety Instructions

Read these instructions carefully and save them for future reference.

•

Disconnect this equipment from mains supply before cleaning. Don’t use liquid or sprayed
detergent for cleaning. Use moisture sheet or cloth for cleaning.

•

Before opening the device, first switch it off and then disconnect the power plug. Observe
the specification in the user manual.

•

The warranty will be invalidated if the device is damaged during the installation or
replacement of system expansions.

•

Lay this equipment on a reliable surface when installed. A drop or fall could cause injury.

•

Make sure power adapter and power cord are placed in a way that people cannot step on
them. Do not place anything over the power adapter or power cord.

•

All cautions and warnings on the equipment should be noted.

•

If the equipment is not used for long time, disconnect the equipment from mains supply to
avoid being damaged by transient overvoltage.

•

Make sure that no objects or liquids get inside the device (danger of electric shock, fire, short
circuit).

•

If one of the following situations occurs, get the equipment checked by a service personnel:

o The power adapter, power cord or plug is damaged.
o Liquid has penetrated into the equipment.

o The equipment has been exposed to moisture.
o The equipment does not work well or you cannot get it work according to user manual.
o The equipment has been dropped or damaged.
o The equipment has obvious signs of breakage.

•

Do not leave this equipment in an unconditioned environment. Storage temperature below ­20 °C (-4 °F) or above 60 °C (140 °F) may cause damage of the equipment.

•

Do not use this equipment in an unconditioned environment. Unless otherwise stated in the
technical specifications operational conditions may not exceed the following limits, it may
damage the equipment:

o Vertical usage:

Temperature: 0 °C to 35 °C, 32 °F to 104 °F
Humidity: 10 % to 80 %, non-condensing

o Horizontal usage (only with optional rubber feet, no VESA mount):

Temperature: 0 °C to 35 °C, 32 °C to 95 °F
Humidity: 10 % to 80 %, non-condensing

•

Note that even in closed rooms local temperatures may increase, for instance in case the
device is exposed to strong sun radiation. Protect the device from external heat sources.

•

Ensure that air is free to circulate through the product. Do not use in a poorly ventilated
place. Do not cover it with a cloth or place it on soft ground. Surrounding objects of the
device may block the air flow.

•

Horizontal usage with optional rubber feet: Tilt the housing to the left so that the power
button is one the left-hand side:

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•

Gloss warning for devices without display: This device is not intended for use in the direct
field of view at visual display workplaces. To avoid incommoding reflexions at visual display
workplaces this device must not be placed in direct field of view.

•

Lithium battery caution:
o The Lithium battery (button cell) installed in the device may only be replaced by

authorised, specially trained personnel.

o Contact your supplier or the manufacturer for servicing and repairs.
o Danger of explosion if battery is incorrectly replaced.
o Dispose of used batteries according to the manufacturer’s instructions.

•

Excessive sound pressure from ear-/headphones can cause hearing damage/hearing loss.
Adjustment of the volume control as well as the equalizer to other settings than the centre
position may increase the ear-/headphones output voltage and therefore the sound pressure
level. The use of factors influencing the ear-/headphones output other than those specified
by the manufacturer (e.g. operating system, equalizer software, firmware, driver) may
increase the ear-/headphones output voltage and therefore the sound pressure level.

•

UL 62368: This equipment must be grounded. The power cord for the equipment must only
be connected to socket-outlets providing earthing connection.

•

Visit www.igel.com for the latest product information and safety instructions updates.

•

Specific Safety Instructions for UD9:
o To avoid damage or malfunction, do not use hard or abrasive objects for touching the

LCD module.

o Do not exert pressure on the LCD module.
o Use a soft dry cloth without chemicals for cleaning, because the surface of polarizer is

very soft and easily scratched.

o It is dangerous that moisture come into or contacted the LCD module, because moisture

may damage LCD module when it is operating.

o If the liquid crystal material leaks from the panel, it should be kept away from the eyes or

mouth. In case of contact with hands, skin or clothes, it has to be washed away
thoroughly with soap.

o When fixed patterns are displayed for a long time, remnant image is likely to occur.
o Do not leave the LCD module facing the sun.

Visit edocs.igel.com
for more information.

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Connections

Part List

•

Thin/Zero Client Unit

•

Foot

•

Power Supply with integrated DC Cable

•

AC Power Cord

•

DVI-VGA-Adapter

Power Connection Note

•

Connect all accessories e. g. mouse, keyboard, screen (not part of the equipment), and
Ethernet.

•

Connect the AC power cord with the receptacle of the Power Supply.

•

Connect the other end of the AC power cord with a suited mains socket.

•

Connect the DC cable with the DC In receptacle on the rear side of the Thin Client.

•

Switch on the Thin Client by use of the power button on the front side.

Power Switch

Cover

(Line-out, Mic-in, 1 x USB 3.0)

Foot

3 x USB 2.0

Ethernet

RJ45

DVI-D

DVI-I

Security Lock

12 V DC In

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Technical Specifications

System

Available Operating Systems IGEL OS 10
Management IGEL Universal Management Suite included
Processor Intel Atom E3815 1.46 GHz (Single-Core)
Chipset Build in SoC

Memory

RAM 2 GB
Storage 4 GB

Graphics

Chipset Intel HD Graphics
Video Memory 64-256 MB Shared Memory
Ports 1x DVI-I, 1x DVI-D
Supported Resolutions Dualview 1920 x 1200

Network

Ethernet 10/100/1000 Base-T

Audio

Chipset Realtek ALC269
Ports Front: 1x line-out, 1x mic-in
Speakers 1x internal

Peripheral Interfaces

USB 2.0 3x back
USB 3.0 1x front
Security Lock 1x back

Dimensions and Weight

Device (DxWxH), vertical 200 mm x 48 mm x 182 mm (without foot stand)

205 mm x 63 mm x 194 mm (with foot stand)
Packaging (DxWxH) 275 mm x 95 mm x 260 mm
Weight 1.31 kg (with foot stand and external power adapter)

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Environmental Conditions

Strictly follow safety instructions and respect environmental conditions!

Cooling fanless convection
Operating Temperature 0 °C – 40 °C vertical

0 °C – 35 °C horizontal (with optional rubber feet only)

Operating Humidity 20 % – 90 % non-condensing

Electrical Data

Power Supply external
Power Supply AC Input 100 – 240 V / 50 – 60 Hz
Power Supply DC Output 12 V / 3 A External Power Adapter

(Au1361203n or A140-1120300N)

Power Consumption 4.7 W (idle) / 0.6 W (sleep) / < 0.6 W (off)

(@230 V, 50 Hz)

Typical Energy Consumption

(ENERGY STAR)

E

TEC

22.6 kWh (per year)

E

TEC,max

62.0 kWh (per year)

Options for Device Mounting

For mounting options visit also edocs.igel.com.

VESA Mount for mounting on the back of a monitor

vertical mounting only!

Rubber feet for horizontal placement of the device

Optional Accessories

USB-to-Serial Adapter for connecting peripherals that require a serial port
USB-to-Parallel Adapter for connecting printers that require a parallel port
Shared WorkPlace (only UD2)

it allows user-dependent configuration based on setting
profiles

Multimedia Codec Pack
(only IGEL OS)

required for multimedia re-direction and full multimedia
functionality

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Regulatory Compliance Information

FCC Compliance Statement

This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses and can
radiated radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to try to correct the interference by one or more of the following
measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and receiver.

•

Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.

•

Consult the dealer or an experienced radio/TV technician for help.
Shielded interface cables must be used in order to comply with emission limits.
Changes or modifications not expressly approved by the party responsible for compliance could

void the user’s authority to operate the equipment.

TÜV-GS Statement

This device is not intended for use in the direct field of view at visual display workplaces. To avoid
incommoding reflexions at visual display workplaces this device must not be placed in the direct
field of view.

ENERGY STAR Information

IGEL Thin Clients with a Microsoft Windows Embedded Standard or Linux operating system have
been shipped enabled for power management. The display Sleep mode will be activated after 15
minutes of user inactivity (default setting). The standby settings can be managed via the BIOS
and local setup. The activation from the standby or Off mode can be done locally (by moving of
the mouse or pressing a key on the key board) and via the Ethernet connection (Wake-On-LAN).

Energy Star Program
Power managing your ENERGY STAR qualified computer can save up to 340 kWh annually or 25€

($35) per year. These energy savings are equivalent to:

•

Preventing over 225 kg (500 lbs) of CO2 emissions per year

•

Planting over 185 m (2,000 sq ft.) of forest
To learn how to power manage your computers at your office all at once through network

solutions, please go to: www.energystar.gov.
ENERGY STAR is the government-backed program that helps us all save money and protect our

environment with energy-efficient products and practices (see www.energystar.gov).

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EPEAT Note

IGEL Technology GmbH is an EPEAT subscriber. EPEAT is operated by the nonprofit Green
Electronics Council. EPEAT is used by the U.S. Government to identify greener products. For
more information visit https://www.epeat.net.

The following models are EPEAT Silver rated in the U.S.:

IGEL IZ2-HDX
IGEL IZ2-RFX
IGEL IZ2-Horizon
IGEL UD2-LX

For all EPEAT registered models visit https://www.epeat.net.

WEEE and Battery Waste Note

In accordance with EU directive 2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE) and Directive 2006/66/EC for waste batteries, customers and manufacturers are
responsible for returning and recycling their old equipment and batteries. IGEL now offers a
convenient return service.

As of August 15, 2005, all IGEL Thin Clients sold bear the WEEE and battery waste seal. All Thin
Clients labelled with this sticker are taken back and disposed of immediately at no charge
(including the battery). For IGEL customers, this means better service and greater convenience,
because IGEL Technology handles the professional recycling of all Thin Clients (including the
lithium battery).

Report disposal online: Under the heading, “Waste Management WEEE” on the IGEL Homepage
(www.igel.com) there is an online form that must be filled in for the old IGEL units to be picked
up. Such information as the address, series number, contact person, number of units to be
removed and the desired disposal date are urgently required for the smooth processing of waste.

Pickup: Immediately after sending in your data, you will receive from the IGEL Service Center a
notice of confirmation of receipt. Then an IGEL service employee will contact you to arrange a
date to pick up the unit.

IGEL WEEE Number: DE 79295479 / WEE/GE4266QU.
This product contains no postconsumer recycled plastic (0 %) and no renewable / biobased

plastic materials (0 %). The packaging material contains the following recycling content:
Corrugated cardboards between 33 % and 69 %, plastic bags 0 %.

RoHS and REACh Note

This product of IGEL Technology GmbH fulfils the requirements of the EU directive 2011/65/EU
on the Restriction of the Use of certain Hazardous Substances in Electrical and Electronic
Equipment (RoHS). The product is marked accordingly.

The EU Regulation 1907/2006 for Registration, Evaluation, Authorisation and restriction of
Chemicals (REACh) shall improve the protection of human health and the environment from the
risks that can be posed by chemicals. IGEL fulfils this regulation by informing customers and
partners about materials on the Candidate List of Substances of Very High Concern (SVHC) in our
products in a concentration above 0.1 % weight by weight (w/w).

Find current information about SVHC materials on our website under

http://www.igel.com/terms-conditions

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Ericom PowerTerm
Terminalemulation

Lern How to Activate the Ericom PowerTerm
Terminalemulation of Your IGEL Thin Client

To use your Ericom PowerTerm Terminalemulation you need a free license key from IGEL. To get
to the activation form please register yourself at our support and ticket system here:
www.igel.com/powerterm.

After successful registration you have access to free technical support, and to the IGEL Service­and Repair-Center as well as to the license activation form.

To activate your PowerTerm license please fill out the license activation form. Enter the total
number and MAC addresses of the devices to be activated. The following link provides a step-by­step description on how to use the UMS to extract a list of MAC addresses for a large number of
devices: www.igel.com/powerterm_mac

You will receive the required license keys via email from our IGEL service team. Using the Universal
Management Suite (UMS) you can then remotely deploy the licenses tothe devices in your
network.

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