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Why is my tag not working?
If the tag is read and shown on the display,
the tag may not be in the tag list on the
terminal. Check that the tag is set as Active
on iFUEL, synchronise the USB stick on
iFUEL, then on the terminal.
If the terminal is in Manual Override mode,
no tags can be read.
If other tags can be read, the tag could
simply be faulty and a new tag should be
issued.
If no tags can be read, replace the tag
reader.
How do I get a new tag?
Extra tags should be ordered through the
company who have installed your iFUEL
Lite.
Why does the assigned USB-stick not work?
If the display says ‘USB read error!’, the stick
could be faulty or the contacts on the reader
and /or on the stick could be dirty.
Frequently asked questions:
If the display says ‘USB-stick volume error!’,
the stick has an internal error. Please order a
new one.
Why does my own USB-stick not work?
As a security measure, to prevent other
people from tampering with your iFUEL Lite
terminal, only USB sticks supplied from
iFUEL and assigned to the terminal will work
on it.
How do I get a new USB-stick?
Extra USB-sticks should be ordered through
the company who have installed your iFUEL
Lite.
I don’t understand the error message on the
terminal!
Please look through the list of error
messages in this user guide. If that does not
help you, contact the company who has
installed your iFUEL Lite.
Notes:
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