Congratulations on selecting the IES Shadow. In order to use and enjoy your
bicycle safely and to get the best performance and durability from this product,
please read this manual before riding.
Warning! Even on the best days, riding or operating any sort of
vehicle is hazardous. Always wear a helmet and use extra caution to
avoid accidents. This manual contains many cautions and warnings.
It is important that you read and understand the material outlined in
this manual.
We want you to be completely satisfied with your Shadow. If you have any
questions or concerns, please call the IES team at 1-866-742-6274.
Each bicycle comes with a Vehicle Identification Number (VIN) embossed into
the frame. Please record the VIN along with other pertinent information below in
the event that the bicycle is lost or stolen. It may also be a good idea to register
your VIN number with the local police department.
Please read this section! It is very important for your safety and satisfaction that you read these cautions and warnings. Thanks!
Warning! Always wear your helmet, obey local laws, and
exercise caution when riding.
Warning! If you are not certain that your bike is safe to ride,
call the IES Service Department at 1-866-726-6856 for detailed
advice and information.
Warning! Keep the power switched off until you are seated on
the bike and ready to ride. Turning the power on when not seated,
and then accidentally twisting the hand throttle can result in the bike
accelerating or “jumping” and cause damage or injury.
Warning! Never attempt to disassemble the battery, motor,
controller, or throttle. This can result in injury, fire, or damage to the
bike.
Warning! Only use the charger that was supplied with your bike
to charge the battery. Use of an improper charger can result in fire or
explosion. Read and follow the charging instructions in the manual for
complete information about the operation of your charger.
Warning! Substituting batteries, changing motors or
controllers will void the warranty and may result in various
types of safety problems including fire, explosion, excessive
speed, or lack of control. All service should be performed by the IES
Service Department or authorized dealer referred by the IES Service
Department.
Warning! Avoid contact with live wires, or the battery
terminals. Although the voltage is low, the amperage is high. Burns and
other injuries can result from contact with any body part.
Warning! Keep the battery and charger out of the reach of
children.
Caution! Fully charge the battery before the first use. Failure to
do this can result in decreased battery performance for the life of the bike.
Fully charge the battery each time you use the bike.
Caution! Do not store your new bike where it will be exposed to
high heat, high humidity, or rain for extended periods. All of
these will decrease the life and appearance of your bike.
Caution! Do not immerse your bike in water especially sea
water. This can damage or destroy the electrical components.
The following is a list of all the necessary parts and components of your new
Shadow. Please make sure everything is enclosed in the boxes and in good
working condition.
Bicycle
1 Comfort Saddle and Seat Post
2 Pedals
Battery Charger and Power Cord
Battery
Front Wheel with Motor Assembly
Front Fender
Front Basket with clamps, nuts, bolts and screws
Rear Locking Carrier
Reflectors
Front and Rear Dynamo lights with wire cable, clamps, nuts, bolts and screws
Tools
2 Mirrors
Assorted nuts, bolts, washers and screws and extra fuses
Keys
Lock
Owner’s Manual
Please check the bike along with the parts and components thoroughly for any
damage that may have been sustained during shipping. Be careful to avoid
scratching the frame when untying or unpacking the bicycle and components.
If you find that something is missing, please call the IES team at 1-866-742-
A set of tools is provided for your convenience inside the shipping carton.
Assembly Instructions
Please read through and follow all instructions to ensure that your Shadow is
properly assembled and ready for use.
We recommend you assembly your Shadow on a mat or non-abrasive surface
in order to avoid scratching your bike.
1. Remove the bicycle from the box by cutting the plastic strapping, then
cutting two sides of the box away. Avoid lifting the bike straight up out of
the box. Remove all of the wrappings and ties that protect the bicycle
during shipment.
2. Attach the front wheel and fender. Position the handlebars so that the stem
fits into the bicycle frame and loosely tighten the hex nut. Turn the bike
upside down. Position the front wheel bolt between the front fork
assembly, making sure the locking nut, washer, and fender and basket
clamp are all on the outside of the front fork assembly. The final washer
should be positioned inside the front fork assembly against the hub motor.
Tighten the locking nuts and washers on the outside of the front fork
assembly by turning until they are securely fastened to the front fork
assembly. On the left front side, insert the black power cable protection
clip which protects the power cable (See Figure below) outside the locking
nut and power cable as shown, before securely tightening the locking nut.
Turn the bike upright and lower the kickstand. Remove the rear locking nut
and washer from the front brake assembly. Fit fender clamp over brake
assembly screw and replace and tighten washer and nut. Attach the fender
support with a screw and washer to the lower screw hole on each side of the
front fork assembly. (See Figure 1) Connect the power cable clip
attachment from the front wheel to the wire harness connector. Slide the
protective plastic cover over the cable connection.
3. Line the handlebars up with the front wheel and securely tighten them with
an Allen wrench. Observe the stem – there is a marking on the stem that
indicates the minimum safe insertion. The line or marking must be inside
the frame. If the stem is not inserted this far into the frame it may break
and the rider may lose control.
4. Install the pedals by carefully threading through crank arm, then
tightening securely with a wrench.
5.(See Figure 2) Install the seat and adjust the height. Since your Shadow
has a bicycle type quick release mechanism to secure the seat, it is essential
that you understand how to use this correctly.
How to adjust seat height
Loosen the quick release lever, adjust seat to desired height and tighten
the lever. Read section below for complete information on Quick Release
Operating Instructions.
CAUTION: Do not adjust the saddle height above the safety line found on
the seat pole.
Figure 2
Seat release
open
Seat release
closed
Quick Release Operating Instructions:
1) To release the lever, pull it away from the bike and towards you until it turns 180°
away from the bicycle. The quick release lever is open when the lever curves
away from the bicycle.
2) The tightness of the lever is adjusted with the nut opposite the release lever and
by rotating the quick release lever. Turn the nut by hand to adjust the tension
while holding the lever stable.
3) To lock the release lever, push lever up and over towards the bike frame until it
turns over 180° and or the lever curves toward the bicycle. The lever is securely
tightened when it leaves an imprint on the palm of your hand from pushing it
closed.
4) Once the lever is securely closed, you should not be able to move it unless you
open it again (Step 1). If you can easily move it, then open the quick release lever
again and tighten the nut another half turn clockwise. Continue with Step 3.