IER 918F 08 User Manual

IER 918F

N0F352A1 – Rev. 1
May 20, 2011

KIOSK

INSTALLATION GUIDE

N0F352A1

IER 918F
Installation Guide

Page 2
N0F352A1 – Rev. 1
May 20, 2011

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

IER SIEGE - HEADQUARTERS

IER S.A.

3, rue Salomon de Rothschild
92156 SURESNES CEDEX
France
Tel. [phone]
Fax [phone]

IER DANS LE MONDE - IER WORLDWIDE

CHINA
IER Shanghai

Kuen Yang Plaza #1101
798 Zhao Jia Bang Road
SHANGHAI 200030
P.R.C.
Phone: [phone]
Fax: [phone]

GERMANY
IER GmbH

Wilhelm-Heinichen-Ring 4
29227 CELLE
Phone: [phone]
Fax: [phone]

SINGAPORE
IER PTE Ltd

120 Lower Delta Road
#14-13/16 Cendex Centre
SINGAPORE 169208
Phone: [phone]
Fax: [phone]

UNITED STATES
IER Inc. Addison

16415 Addison Road
Suite 160
ADDISON, TEXAS, TX 75001
Phone: [phone]
Fax: [phone]
Toll free: 1-800 624 8538

IER Inc. Belton
1000 Industrial Park Road
BELTON, TX 76513
Phone: [phone]
Fax: [phone]

SPAIN
IER Impresoras Especializadas, S.L.

C/ Torre de Don Miguel, 23
E-28031 – MADRID
Phone: [phone]
Fax: [phone]

IER 918F

Installation Guide

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

Page 3

N0F352A1 – Rev. 1

May 20, 2011

WARNING

THIS IER PRODUCT COMES WITH SEALED LEAD ACID BATTERIES (UPS) AND A LITHIUM
BATTERY (MAIN PCB). ANY KIND OF OPERATIONS ON THESE ELEMENTS MUST
EXCLUSIVELY BE CARRIED OUT BY MAINTENANCE PERSONNEL QUALIFIED BY IER.
MOREOVER, THESE BATTERIES MAY ONLY BE REPLACED BY IER APPROVED MODELS.

WARNING

DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE RECOMMENDED BY THE

MANUFACTURER.
DISPOSE OF USED BATTERIES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.

WARNING

THIS APPLIANCE MUST BE GROUNDED.
THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED TO AN ELECTRICAL CIRCUIT THAT

IS:
 PROVIDED WITH A GROUND FAULT CIRCUIT INTERRUPTER (GFCI) COMPLYING WITH

IEC 364 AND NFC15-100 REGULATIONS, AND

 CONFORMING WITH THE VOLTAGE CHARACTERISTICS SPECIFIED BY THE NF EN

50160 STANDARD.

This document contains proprietary information of IER. It may not be reproduced or communicated

without prior written authorization of IER. It is intended solely for the use of the product described

herein, to the exclusion of any other usage.

It is provided as is, for information purposes only, without any warranty of any kind, including any

warranty of fitness or a particular purpose, and may be modified by IER at any time.

The warranty shall be null and void in case of use of any spare part, special tool or consumable

not expressly approved in writing by IER and in the event of attempted repair or servicing of the

machines by persons lacking the requisite technical qualifications.

NOTICE

The United States Federal Communications Commission (in 47 CFR 15.105) has specified that the following notice be
brought to the attention of users of this product.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15
of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna
 Increase the separation between the equipment and receiver
 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
 Consult the dealer or an experienced radio/TV technician for help.

In accordance with FCC requirements, changes or modifications not expressly approved by IER could void the user's
authority to operate this product.

Use of a shielded cable is required to comply within Class B limits of Part 15 of FCC Rules.
The AC line power connector must at all times be accessible, as it serves as the disconnecting device.

The cover(s), door(s) and/or drawer(s) of this product is (are) intended for occasional use and must be normally closed.

IER 918F
Installation Guide

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N0F352A1 – Rev. 1
May 20, 2011

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

Marking and European Economic Area

NORWAY – SWEDEN – FINLAND: Apparaten skall anslutas till jordat uttag när den ansluts till ett nätverk.

The equipment complies with R&TTE directive 1999/5/EC of the European Parliament and of the council of 9 March 1999.

The equipment may be fitted with RFID contactless readers working in the frequency band 13.553-13.567MHz for inductive application.
The equipment may be fitted with RFID UHF reader working in the frequency band 869.4-869.65MHz for non specific short range

device.
The comprehensive EC declaration of conformity is available on request from IER Quality Department.

In compliance with the European Directive 2002/96/CE relative to the management of Waste Electrical and Electronic Equipment
(WEEE) implemented as of August 13, 2005, this product may not be disposed of with regular household waste. All products concerned
by this directive are marked with the above symbol.

The end owner of this product is responsible for either:

 Transferring the product to an authorized treatment facility where the product components, recognized to present a hazard to

the environment and/or public health, will be recycled and recovered properly, or

 Consulting with the manufacturer for appropriate product waste management according to the terms of the manufacturer.

The information and specifications contained in this document are subject to change without prior notice.

Translated from French - IER Documentation Department

IER 918F

Installation Guide

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

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TABLE OF CONTENTS

1 Unpacking the IER 918F Kiosk ...................................................................................................................... 6

1.1 Contents of the Shipping Container ....................................................................................................... 6

1.2 Unpacking .............................................................................................................................................. 6

1.3 Dimensions and Weight ......................................................................................................................... 9

1.3.1 IER 918F Kiosk without OCR Passport Swipe Reader ..................................................................... 9

1.3.2 IER 918F Kiosk with OCR Passport Swipe Reader .......................................................................... 9

2 IER 918F Kiosk Description.......................................................................................................................... 10

2.1 Opening/Closing the IER 918F Kiosk .................................................................................................. 12

2.1.1 Opening the Upper Part of the IER 918F Kiosk ............................................................................... 12

2.1.2 Closing the Upper Part of the IER 918F Kiosk ................................................................................ 12

2.1.3 Opening the Lower Part of the IER 918F Kiosk ............................................................................... 13

2.1.4 Closing the Lower Part of the IER 918F Kiosk ................................................................................ 13

3 Kiosk Installation ........................................................................................................................................... 14

3.1 Environmental Conditions and Power Supply Requirements .............................................................. 14

3.1.1 Environmental Conditions ................................................................................................................ 14

3.1.2 Electrical Characteristics.................................................................................................................. 14

3.2 Installing the IER 918F Kiosk .............................................................................................................. 16

3.2.1 Preliminary Information .................................................................................................................... 16

3.2.2 Kiosk Installation with Floor Anchoring Procedure .......................................................................... 16

3.2.3 Installation Procedure for Kiosks not Anchored to the Floor ........................................................... 24

3.2.4 Connecting the Kiosk ....................................................................................................................... 24

4 Powering Up/Powering Down the Kiosk ....................................................................................................... 27

4.1 Powering Up the IER 918F Kiosk ........................................................................................................ 27

4.2 Powering Down the IER 918F Kiosk.................................................................................................... 28

4.2.1 Shutting Down Windows .................................................................................................................. 28

4.3 Powering Down the Kiosk .................................................................................................................... 28

5 Loading the Consumables ............................................................................................................................ 29

5.1 General Purpose Thermal Printer (GPP) ............................................................................................. 29

5.1.1 Media Loading Procedure ................................................................................................................ 29

5.2 Bag Tag Printer (OPTION) .................................................................................................................. 32

5.2.1 Media Loading Procedure ................................................................................................................ 32

5.2.2 Adjusting the Width of the Paper Path ............................................................................................. 34

6 TEST ............................................................................................................................................................. 36

6.1 Testing the Kiosk Functions - IER Test Utility .................................................................................... 36

IER 918F
Installation Guide

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N0F352A1 – Rev. 1
May 20, 2011

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

1

3 2 3

NOK

NOK

1 UNPACKING THE IER 918F KIOSK

Tools Required / Maintenance Products:

 Utility knife
 Needle nose pliers
 Phillips screwdriver

1.1 CONTENTS OF THE SHIPPING CONTAINER

The IER 918F Kiosk is shipped in one single container. The box contains the following:

 IER 918F Kiosk
 Two sets of identical keys:

 One set of two keys to open the upper part of the kiosk
 One set of two keys to open the lower part of the kiosk

 Two split grommets to protect the power cable and the Ethernet cable
 One forklift transport plate (optional)
 The box also contains one or several pieces of kiosk documentation:

Operation Guide


 Installation Guide

Note These documents are available for download from our website: www.ier.fr.

1.2 UNPACKING

Note Have handy the tools necessary to unpack the IER 918F Kiosk (see above Tools Required

list).

Procedure:

 Check the state of the box and that of the shipping and handling monitors (1) and (2)

(SHOCKWATCH and TILTWATCH indicators).

Figure 1.1

State of the Shipping Container and the Shipping Monitors

IMPORTANT If one or both of the indicators (1) and/or (2) has (have) turned red (NOK),

follow the instructions indicated on the label (3).

IER 918F

Installation Guide

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

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6 7 5

4

 Use the utility knife to cut the two plastic straps (4) and remove them.
 Remove the shipping container (5) and set it aside.

Figure 1.2

Unpacking the Kiosk - Step 1

 Remove the two pieces of polyester padding (6).
 Remove the plastic bag (7) containing the documentation, the keys, the split grommets and

the roll media hanger.

Figure 1.3

Unpacking the Kiosk - Step 2

 Using the Phillips screwdriver, unscrew and remove the six screws (8) to be able to remove

board (9) securing the front of the kiosk.

IER 918F
Installation Guide

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N0F352A1 – Rev. 1
May 20, 2011

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This document is the property of IER and may not be reproduced or communicated without prior written authorization

8

10

9

11

12

12

13

12

12

 Using the Phillips screwdriver, unscrew and remove the four screws (10) to be able to remove

board (11) securing the rear of the kiosk.

 Remove the cardboard protections (12) at the front and at the rear of the floor mounting

plate (13).

Figure 1.4

Unpacking the Kiosk - Step 3

 Use the needle nose pliers to remove the transport blockers holding the kiosk in place.

Note Having removed the transport blockers, drive the staples remaining on the pallet all the way in or

remove them completely. This makes it possible to slide the kiosk off the pallet without snagging.

 Cautiously push the kiosk in successive steps sidewise off the pallet (see figure below).

Note Having removed the kiosk from the pallet, we strongly recommend you move the kiosk with

the help of a second technician.

Note Never tilt the kiosk towards the front as the front of the mounting plate could get

damaged.

Figure 1.5

Unpacking the Kiosk - Final Step

 The unpacking procedure being completed, IER 918F Kiosk is now ready to be installed.

IER 918F

Installation Guide

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

Page 9

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May 20, 2011

Dimensions in Millimeters

1600

680

840

Recommended clearance for
kiosk operation/kiosk
maintenance

1239

695

968

1490

1.3 DIMENSIONS AND WEIGHT

1.3.1 IER 918F Kiosk without OCR Passport Swipe Reader

Height ............................................................................................................. 1239 mm (48.78 in)

Depth ................................................................................................................ 695 mm (27.36 in)

Width ................................................................................................................ 680 mm (26.77 in)

Weight .................................................................................................................132 Kg (291 lbs)

Figure 1.6

Dimensions of the IER 918F Kiosk without OCR Passport Swipe Reader

1.3.2 IER 918F Kiosk with OCR Passport Swipe Reader

Height ............................................................................................................. 1261 mm (49.65 in)

Depth ................................................................................................................ 695 mm (27.36 in)

Width ................................................................................................................ 680 mm (26.77 in)

Weight .......................................................................................................... 132.5 Kg (292.1 lbs)

IER 918F
Installation Guide

Page 10
N0F352A1 – Rev. 1
May 20, 2011

Ce document est la propriété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite

This document is the property of IER and may not be reproduced or communicated without prior written authorization

2 IER 918F KIOSK DESCRIPTION

The IER 918F Kiosk is essentially made up of a display assembly (1) in its upper part and a drawer
(4) in its lower part.

The housing (2) is at the same time the frame of the IER 918F Kiosk.
The drawer (4) in the lower part of the housing (2) slides on three telescopic rails

The kiosk drawer (4) face plate can accommodate the following elements:

 Full page passport reader (5) (option)
 Bag Tag printer output bezel (6) (option)


Drawer (4) lock (9)

The lower part of the housing (2) can also accommodate the following elements:

 Bag Tag printer (7) (option)
 Power supply unit with the main power switch.

In addition, this unit can be provided with an Uninterruptible Power Supply (UPS) (8) (option).

At the rear, the kiosk features the following elements:
 Cable duct cover plate (10) giving access to the following:

 Power connector to connect the kiosk to the power source with a power cable (not supplied)
 Interconnection box to connect a 3-conductor power cable without connector (3-conductor

power cable not supplied)

 Ethernet port for network connection

(3)

.

Moreover, the kiosk is provided with a standard floor mounting plate (11) ensuring kiosk stability.

IER 918F

Installation Guide

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This document is the property of IER and may not be reproduced or communicated without prior written authorization

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3 4 2

5

9

6

8

10

11

7

1

Figure 2.1

IER 918F Kiosk – Front View, Rear View

IER 918F
Installation Guide

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N0F352A1 – Rev. 1
May 20, 2011

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2 2 1

1

3

2 1 1

3

2

2.1 OPENING/CLOSING THE IER 918F KIOSK

2.1.1 Opening the Upper Part of the IER 918F Kiosk

 Step 1: Turn key (2) one quarter turn to the left to unlock the display assembly (1).
 Step 2: Reach into the output slot (3) of the display assembly (1) and swing it up.

Figure 2.2

Opening the Upper Part of the Kiosk

2.1.2 Closing the Upper Part of the IER 918F Kiosk

 Step 1: Reach into the output slot (3) of the display assembly (1) and swing it down.
 Step 2: Turn key (2) one quarter turn to the right to lock the display assembly (1).

Figure 2.3

Closing the Upper Part of the Kiosk