IER 506B UHF03 User Manual

IER 506B

PRINTER

User Guide

N0B402A

N0B402A - Rev. 3

Dec. 16, 2008

IER 506B PRINTER
User Guide

IER SIEGE - HEADQUARTERS
IER S.A.

3, rue Salomonde Rothschild
92156 SURESNES CEDEX
FRANCE
Tel. [phone]
Fax [phone]

IER dans le monde - IER Worldwide
CHINA

IER Shanghai

Kuen Yang Plaza #1101
798 Zhao Jia Bang Road
SHANGHAI 200030
P.R.C.
Phone: [phone]
Fax: [phone]

SINGAPORE
IER PTE Ltd

120 Lower Delta Road
#14-13/16 Cendex Centre
SINGAPORE 169208
Phone: [phone]
Fax: [phone]

UNITED ARAB EMIRATES
IER Dubai

PO Box 37585
DUBAI
Phone: [phone]
Fax: [phone]

UNITED STATES
IER Inc. Dallas

2015 Midway Road, Suite 118
CARROLLTON TX 75006
Phone: [phone]
Fax: [phone]
Toll free: 1-800 624 8538

IER Inc. Belton

815 Kirkley Blvd
BELTON TX 76513
Phone: [phone]
Fax: [phone]

GERMANY
IER GmbH

Praklastr. 1
D-31311 UETZE
Phone: [phone]
Fax: [phone]

SPAIN
IER Impresoras Especializadas, S.L.

C/ Torre de Don Miguel, 23
E-28031 - MADRID
Phone: [phone]
Fax: [phone]

UNITED KINGDOM
IER Ltd

Unit G4
Middlesex Business Centre
Bridge Road
SOUTHALL, MIDDX, UB2 4AB
Phone: [phone]
Fax: [phone]

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Dec. 16, 2008

Ce document estla propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

IER 506B PRINTER

User Guide

NOTICE

THIS PRODUCT COMES WITH A LITHIUM BATTERY.
BATTERY REPLACEMENT MUST IMPERATIVELY BE

WARNING

WARNING

The United States Federal Communications Commission (in 47 CFR

15.105) has specified that the following notice be brought to the attention of
users of this product.

NOTE: This equipment has been tested and found to comply with the limits
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiate radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not
occur in a particular installation.

PERFORMED BY QUALIFIED MAINTENANCE
PERSONNEL. MOREOVER, ONLY IER APPROVED
MODELS MAY BE USED.

DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE
SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER. DISPOSE OF USED BATTERIES
ACCORDING TO THE MANUFACTURER’S
INSTRUCTIONS.

If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of
the following measures:

- Reorient or relocate the receiving antenna.

- Increase the separation between the equipment and receiver.

- Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

- Consult the dealer or an experienced radio/TV technician for help.

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

N0B402A Rev. 3

Page 3

Dec. 16, 2008

IER 506B PRINTER
User Guide

Pursuant to Part 15.21 of the FCC Rules, any changes or modifications to
this equipment not expressly approved by IER could void the user's
authority to operate this equipment.

Use of a shielded cable is required to comply within Class B limits of Part
15 of FCC Rules.

NORWAY: This product is also designed for IT power distribution
system with phase-to-phase voltage 230V.

NORWAY & SWEDEN: Apparaten skall anslutas till jordat uttag när
den ansluts till ett nätverk.

WARNING

The cover(s), door(s) and/or drawer(s) of this product is (are) intended for
occasional use and must be normally closed.

THIS APPLIANCE MUST BE GROUNDED.
THIS PRODUCT MUST EXCLUSIVELY BE CONNECTED
TO AN ELECTRICAL CIRCUIT THAT IS

- PROVIDED WITH A GROUND FAULT CIRCUIT
INTERRUPTER (GFCI) COMPLYING WITH IEC 364 AND
NFC15-100 REGULATIONS, AND

- CONFORMING WITH THE VOLTAGE
CHARACTERISTICS SPECIFIED BY THE NF EN 50160
STANDARD.

consumable not expressly approved in writing by IER and in the event of attempted repair or

This document contains proprietary information of IER. It may not be reproduced or

communicated without prior written authorization of IER. It is intended solely for the

It is provided as is, for information purposes only, without any warranty of any kind,

including any warranty of fitness or a particular purpose, and may be modified by IER

The information and specifications contained in this document are subject to change

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N0B402A Rev. 3
Dec. 16, 2008

The warranty shall be null and void in case of use of any spare part, special tool or

servicing of the machines by persons lacking the requisite technical qualifications.

use of the product described herein, to the exclusion of any other usage.

at any time.

without prior notice.

Translated from French - IER Documentation Department

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

IER 506B PRINTER

User Guide

In compliance with the European Directive 2002/96/CE relative to the
management of Waste Electrical and Electronic Equipment (WEEE)
implemented as of August 13, 2005, this product may not be disposed of
with regular household waste. All products concerned by this directive are
marked with the above symbol.

The end owner of this product is responsible for either:

Transferring the product to an authorized treatment facility where the
product components, recognized to present a hazard to the environment
and/or public health, will be recycled and recovered properly, or

Consulting with the manufacturer for appropriate product waste
management according to the terms of the manufacturer.

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

N0B402A Rev. 3

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Dec. 16, 2008

IER 506B PRINTER
User Guide

CONTENTS

1. GENERAL ................................................................

1.1 CONTENTS OF THE SHIPPING CONTAINER .........................

1.2 IER 506B PRINTER DESCRIPTION ....................................

2. CONNECTING THE PRINTER AND POWER UP....

2.1 CONNECTING THE PRINTER...............................................

2.1.1 PROCEDURES ....................................................................... 10

2.1.1.1 Connecting the Printer to the AC Power ............. 11

2.1.1.2 Connecting the Printer to the Data

Communications System .................................... 12

2.2 POWERING UP THE IER 506B PRINTER............................

2.2.1 PROCEDURE ........................................................................ 13

2.3 POWERING DOWN THE IER 506B PRINTER.......................

2.3.1 PROCEDURE ........................................................................ 14

3. LOADING BLANK MEDIA AND INSERTING IT .....

3.1 LOADING FANFOLD MEDIA................................................

3.1.1 PROCEDURE ........................................................................ 15

3.2 LOADING ROLL MEDIA - FIRST GENERATION MEDIA

HOLDER...........................................................................

3.2.1 PROCEDURE ........................................................................ 16

3.3 LOADING ROLL MEDIA - SECOND GENERATION MEDIA

HOLDER ..........................................................................

3.3.1 PROCEDURE ........................................................................ 18

3.4 ADJUSTING THE PAPER PATH WIDTH................................

3.4.1 PROCEDURE ........................................................................ 20

3.5 INSERTING BLANK MEDIA INTO THE PRINTER.....................

3.5.1 PROCEDURE ........................................................................ 23

8
8
9

10
10

13

14

15
15

16

18

20

23

4. PRINTER OPERATION............................................

4.1 IER 506B PRINTER FRONT PANEL ...................................

4.2 MODES OF IER 506B PRINTER OPERATION .....................

4.3 PRINTING DOCUMENTS......................................................

4.3.1 PROCEDURE ........................................................................ 26

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Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

24
24
26
26

IER 506B PRINTER

User Guide

5. PRINTER MAINTENANCE.......................................

5.1 RECOMMENDED PERIODIC MAINTENANCE SCHEDULE.........

5.1.1 PERIODIC MAINTENANCE SCHEDULE...................................... 28

5.1.2 PRELIMINARY STEPS............................................................. 29

5.2 PERIODIC MAINTENANCE PROCEDURES.............................

5.2.1 REMOVING DUST FROM THE PRINTER INTERIOR .................... 30

5.2.2 CLEANING THE PRINTHEAD AND PLATEN................................ 32

5.3 RESTORING THE PRINTER TO OPERATIONAL CONDITION....

5.3.1 STEPS TO BE CARRIED OUT BEFORE USING THE PRINTER ..... 34

6. TROUBLESHOOTING..............................................

6.1 OPERATING FAULTS ........................................................

6.1.1 AT SWITCH-ON THE PRINTER DOES NOT START UP............... 35

6.1.2 THE PRINTER DOES NOT RECEIVE ANY MESSAGES FROM

THE HOST............................................................................. 35

6.1.3 MEDIA FEEDING PROBLEM..................................................... 36

6.1.4 POOR PRINT QUALITY........................................................... 36

6.1.5 MOST FREQUENT ERROR MESSAGES.................................... 37

6.2 CLEARING A DOCUMENT JAM............................................

6.2.1 PROCEDURES ....................................................................... 38

6.2.1.1 Clearing a Document Jam Automatically............. 39

6.2.1.2 Clearing a Document Jam Manually.................... 40

6.3 OPENING THE PRINTHEAD ASSEMBLY................................

6.3.1 PROCEDURE ........................................................................ 41

6.4 CLOSING/LOCKING THE PRINTHEAD ASSEMBLY.................

6.4.1 PROCEDURE ........................................................................ 43

28
28

30

34

35
35

38

41

43

7. PRINTER PROVIDED WITH AN OPTIONAL

STACKER.................................................................

7.1 STACKER OPTION ............................................................

7.2 CLEARING A PAPER JAM IN THE MOTORIZED STACKER.....

7.2.1 PROCEDURE ........................................................................ 47

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

45
45
47

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IER 506B PRINTER
User Guide

1 GENERAL

1.1 CONTENTS OF THE SHIPPING CONTAINER

The box contains the following items:

IER 506B Printer
User Guide
AC power cord
Set of test coupons, one of which containing the default (factory)

configuration of the printer.

IMPORTANT: We recommend that you save the packing material at

least throughout the warranty period.
Also, make sure to keep the IER 506B Printer User
Guide and coupon with the default (factory)
configuration with your printer.

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Figure 1.1

Contents of the Shipping Container

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

1.2 IER 506B PRINTER DESCRIPTION

The IER 506B Printer is designed to print bag tags and ATB1 type
documents.

The print technology used by this printer is the direct thermal method
requiring the use of heat-sensitive media.

Continuous blank bag tag or boarding pass media feeding takes place
through the rear feed slot. The IER 506B Printer accepts fanfold media or
roll media if fitted with the IER roll media holder option.

The standard output slot of the IER 506B Printer comes with a serrated tear
strip for tearing off the printed document.

Optionally, the IER 506B Printer can feature two automatic document
separation systems:

Burster, for media provided with perforations.
Cutter for applications requiring varying lengths for the printed

documents.
Printers equipped with the automatic document separation system can be
equipped with an optional stacker. This stacker, available in two versions,
either motorized or non motorized, attaches to the front panel and
collects (exclusively) ATB1 size documents for delivery in sets, see page 45

IER 506B PRINTER

User Guide

For applications offering luggage tracking during transport by means of
Radio Frequency Identification (RFID), the optional RFID module of the IER
506B Printer allows printing and encoding of bag tags featuring a radio
frequency antenna.

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

N0B402A Rev. 3

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Dec. 16, 2008

IER 506B PRINTER
User Guide

2 CONNECTING THE PRINTER AND POWER UP

2.1 CONNECTING THE PRINTER

This appliance must be grounded.
This product must exclusively be connected to an

WARNING

2.1.1 Procedures

electrical circuit that is

- Provided with a ground fault circuit interrupter (gfci)
complying with iec 364 and nfc15-100 regulations, and

- conforming with the voltage characteristics specified
by the nf en 50160 standard.

To connect the printer, simply proceed as follows:

- Connect it to the AC power

- Connect it to the data communications system (PC, network)
Auxiliary connectors may exist on your printer if the corresponding

optional interfaces are installed for serial RS232, USB, Ethernet, or
UHF connections.

Note: For these specific applications to be operational, it may be

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N0B402A Rev. 3
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necessary to install additional programs and to perform the
corresponding configurations (contact IER Technical Support).

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

IER 506B PRINTER

User Guide

2.1.1.1 Connecting the Printer to the AC Power

IT IS IMPORTANT TO PROCEED IN THE ORDER
BELOW:

WARNING

a) Make sure the printer is switched off (power switch set

to the 0-position).

b) Plug the power cord (1) into the corresponding

connector at the rear of the printer.

c) Connect the power cord to the line power outlet.

Note: The printer switches automatically to the available AC line power

within the authorized voltage range.

1 - Power cord

Connecting the Printer to the AC Power

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

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N0B402A Rev. 3

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IER 506B PRINTER
User Guide

CAUTION

2.1.1.2 Connecting the Printer to the Data Communications
System

To comply with class A FCC regulations it is
necessary to use a data cable provided with a braided
shield.

Use a shielded RS232 cable fitted with metal plated
connector hoods. The cable shield must be linked to
these hoods and cable length must not exceed 15 m
(49.2 ft).

The length of a USB cable must not exceed 5 m
(16.4 ft).

Depending on the printer configuration, connect either
the:

- serial data I/O cable (1) to the RS232 connector,

located at the rear of the printer, or the

- USB cable (2) to the corresponding connector at the

rear of the printer.

1 - Serial RS232 data I/O cable
2 - USB cable

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N0B402A Rev. 3
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Figure 2.2

Connecting the I/O Data cable

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This document is the property of IER and may not be reproduced or communicated without prior written authorization

2.2 POWERING UP THE IER 506B PRINTER

2.2.1 Procedure

a) At the rear of the printer, set the AC power switch to the

I-position

Figure 2.3

Powering Up the Printer

IER 506B PRINTER

User Guide

For a few seconds, the printer tests the heating elements of the
printhead and displays the test results.

On completion of the testing phase, the printer either

beeps and displays a message requesting paper loading if no
media has been loaded, see page 23, or

is ready for printing, if media has been loaded.

Ce document est la propiété d'IER et ne doit pas être reproduit ou communiqué sans autorisation écrite.

This document is the property of IER and may not be reproduced or communicated without prior written authorization

N0B402A Rev. 3

Page 13

Dec. 16, 2008

IER 506B PRINTER
User Guide

2.3 POWERING DOWN THE IER 506B PRINTER

2.3.1 Procedure

a) At the rear of the printer, set the AC power switch to the

0-position.

Figure 2.4

Powering Down the Printer

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N0B402A Rev. 3
Dec. 16, 2008

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This document is the property of IER and may not be reproduced or communicated without prior written authorization

IER 506B PRINTER

3 LOADING BLANK MEDIA AND INSERTING IT

3.1 LOADING FANFOLD MEDIA

3.1.1 Procedure

a) Install the box of blank fanfold media at the rear of the printer by

following the instructions below:

IMPORTANT: Make sure to place the box:

- parallel to the printer

- centered in relation to the insertion slot

- with the heat-sensitive side of the media facing up

User Guide

1 - Printer top view
2 - Box with fanfold media
3 - Media insertion slot

Figure 3.1

Correctly Installing the Box of Fanfold Media

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This document is the property of IER and may not be reproduced or communicated without prior written authorization

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