The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibil ity of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.
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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help red uce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essent ial but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.
Table 5-16: USB 2.0 Connector (USB_CON2) Pinouts .............................................................. 64
Table 5-17: USB DOM Connector (USB_DOM1) Pinouts .......................................................... 64
PUZZLE-A002
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Chapter
1
1 Introduction
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1.1 Overview
Figure 1-1: PUZZLE-A002 Series
The PUZZLE-A002 is a 1U network appliance series powered by AMD RX-421ND
processor. It is optimized to host VNFs (Virtual Network Functions) and is ideal for
SD-WAN.
The PUZZLE-A002 supports six copper GbE ports for high-speed network applications,
and it is equipped with two PCIe x4 slots for upgrading with expansion cards, such as NIC
cards or accelerator cards.
Multiple storage interfaces for fast and stable data transmission are offered through two
SATA 6Gb/s connectors and one PCIe Mini slot that supports mSATA module.
1.2 Model Variations
The model variations of the PUZZLE-A002 are listed below.
Powered by AMD RX-421ND
Support two 2400 MHz DDR4 non-ECC RDIMMs (system max. 32 GB)
Support two 2.5” SATA SSD/HDD
Support up to six GbE connections via Broadcom B CM 5720 controllers
Upgradable with future expansion cards by two PCIe x4 slots, one M.2 slot
and one PCIe Mini card slot
One RJ-45 RS-232 serial port
Supports two USB 3.1 Gen 1 (5 Gb/s) ports
1U chassis for rack mounting
RoHS compliant
1.4 Front Panel
The overview of the front panel is shown in Figure 1-2.
processor (quad-core, up to 3.4 GHz)
Figure 1-2: PUZZLE-A002 Front Panel
The states of the LED indicators located on the front panel are listed below.
Off The system is turned off.
Power LED
Blue The system is turned on.
Off No HDD activity
HDD Status LED
Blinking Blue HDD activity
Off No alert
Alert LED
Red Alert message
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1.5 Rear Panel
An overview of the PUZZLE-A002 rear panel is sh own in Figure 1-3 below.
Figure 1-3: PUZZLE-A002 Rear Panel
1.6 Technical Specifications
The PUZZLE-A002 technical specifications are listed below.
System
Form Factor 1U
CPU (SoC) AMD RX-421ND processor (quad-core, up to 3.4 GHz)
Memory
I/O and Indicators
Console 1 x RJ-45 RS-232
USB 2 x USB 3.1 Gen 1 (5 Gb/s) port (external)
Indicator LCM (with two control buttons)
Switch/Button
1 x PCIe Mini slot
(reserved for WWAN module, supports PCIe and USB 2.0 signals)
1 x M.2 A-key 2230 slot
(reserved for Wi-Fi module, supports PCIe and USB 2.0 signals)
2 x USB 3.1 Gen 1 (5 Gb/s) port (internal, Type-A)
2 x USB 2.0 internal pin-header (8-pin, p=2.54)
Power status (blue)
HDD status (green)
Alert LED (programmable, red)
Power switch (rear panel)
Resetbutton (front panel)
TPM 1 x TPM 2.0 (2x10 pin header)
Antenna Connector 1 x Knockout hole for antenna connector
Power
Power Input 100 V ~ 240 V
ATX power, 250 W
Thermal Solution 1 x Passive heatsink for CPU
4 x Smart fan
Environmental and Mechanical
Mounting 1U rack mount
Operating Temperature 0°C~40°C (32°F~104°F)
Storage Temperature -10°C~50°C (14°F~122°F)
Operating Humidity 5%~90%, non-condensing
Safety CE, FCC
Weight 5 kg
Physical Dimensions 430 mm x 320 mm x 44.2 mm (W x D x H)
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Operating System Linux Ubuntu 16.04
Table 1-2: Technical Specifications
1.7 Dimensions
The physical dimensions are shown below:
Figure 1-4: Physical Dimensions (millimeters)
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Chapter
2
2 Unpacking
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may result in
2.1 Anti-static Precautions
WARNING:
Failure to take ESD precautions during installation
permanent damage to the PUZZLE-A002 and severe injury to t he user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-A002. Dry climates are especial ly susceptible to ESD. It is therefore
critical that whenever the PUZZLE-A002 or any other electrical compone nt is handle d, the
following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: W earing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding: Before handling the board, touch any grounded conducting
material. During the time the board is handled, frequently touch any
conducting materials that are connected t o the ground.
Use an anti-static pad: When configuring the PUZZLE-A002, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
PUZZLE-A002.
2.2 Unpacking Precautions
When the PUZZLE-A002 is unpacked, please do the following:
Follow the anti-static precautions outline d i n Section 2.1.
Make sure the packing box is facing upwards so the PUZZLE-A002 does not
fall out of the box.
Make sure all the components shown in Section 2.3 are present.
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2.3 Packing List
NOTE:
If some of the components listed in the checklist below are missing,
please do not proceed with the installation. Contact the IEI reseller or
vendor you purchased the PUZZLE-A002 from or contact an IEI sales
representative directly. To contact an IEI sales representative, please
send an email to sales@ieiworld.com
The PUZZLE-A002 is shipped with the following components:
Quantity Item Image
1 PUZZLE-A002
1 Power cord
2 Rack mounting bracket
6 Mounting bracket screw (M4*6)
.
10 Screw for securing HDD (M3*4)
1 USB to console cable
(only for SKUs with memory)
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Quantity Item Image
1 RS-232 to console cable
(only for SKUs without memory)
2.4 Optional Items
The following table lists the optional items that can be purchased separately.
Optional Item Image
Slide rail
(P/N: RAIL-B02)
USB to console cable
(P/N: 32013-004000-100-RS)
RS-232 to console cable
(P/N: 32005-005100-100-RS)
During installation, be aware of the precautions below:
Read the user manual: The user manual provides a complete description of
the PUZZLE-A002, installation instructions an d configuration options.
DANGER! Disconnect Power: Power to the PUZZLE-A002 must be
disconnected during the installation proce ss. Failin g to disconnect the power
may cause severe injury to the body and/or damage to the system.
Qualified Personnel: The PUZZLE-A002 must be installed and operated
only by trained and qualified personnel. Maint enance, upgrades, or repairs
may only be carried out by qualified personnel w ho are familiar with the
associated dangers.
Air Circulation: Make sure there is sufficient air circulation when installing
the PUZZLE-A002. The PUZZLE-A002’s cooling vents must not be
obstructed by any objects. Blocking the vent s can cause overheating of the
PUZZLE-A002. Leave at least 5 cm of clearance arou nd the PUZZLE-A002 to
prevent overheating.
Grounding: The PUZZLE-A002 should be properly grounded. The voltage
feeds must not be overloaded. Adjust the cabling and provide external
overcharge protection per the electrical value s indi cat ed on the label at tached
to the back of the PUZZLE-A002.
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identical memory
modules that feature the same capacity, timings, voltage, number of
3.2 Top Cover Removal
Before installing or maintaining the internal components, the top cover must be removed
from the PUZZLE-A002. Follow the steps below to complete the task.
Step 1: Remove the four retention screws indicated in Figure 3-1.
Step 2: Slide the top cover towards the rear side and ge ntly lift the top cover
(Figure 3-1).
Figure 3-1: Top Cover Removal
3.3 DIMM Installation
CAUTION:
For dual channel configuration, always install two
ranks and the same brand.
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To install the DIMM module, please follow the ste ps below.
Step 1: Remove the top cover from the PUZZLE-A002. Please follow the instruction
described in Section 3.2.
Step 2: Locate the DIMM slots on the motherboard.
Figure 3-2: DIMM Slot Locations
Step 3: Open the DIMM socket handles. Open the two handles outwards as far as they
can.
Step 4: Align the DIMM so the notch on the memory li nes up with the notch on the
memory socket.
Step 5: Once aligned, press down until the DIMM is properly seated. Clip the two
handles into place.
Step 6: To remove a DIMM, push both handles outward. The memory modul e i s ejected
by a mechanism in the socket.Step 0:
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3.4 HDD Installation
The PUZZLE-A002 allows installa tion of two 2.5” SATA HDD/SSD. To install HDDs into
the system, please follow the steps belo w.
Step 1: Remove the top cover from the PUZZLE-A002. Please follow the instruction
described in Section 3.2.
Step 2: Remove the HDD bracket from the system. To do this, remove the three
retention screws indicated below and discon nect the SATA connector modul e
from the motherboard.
Figure 3-3: HDD Bracket Retention S cr ews
Step 3: Insert an HDD into the bracket until the HDD is prop erly connected to the SATA
connector. Secure the HDD with four retention screws (M3*4). See Figure 3-5.
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Figure 3-4: Secure HDD to the Bracket
Step 4: Re-connect the SATA co n necto r modul e to the motherbo ar d. S ecure t he brac ket
Figure 3-5: HDD Installation
Step 5: Re-install and secure the top cover to the system .
to the chassis with three screws removed previously (Figure 3-5).
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3.5 PCIe Expansion Card Installation
The PUZZLE-A002 allows installation of two PCIe x4 cards. To install a PCIe expansion
card, please follow the steps below.
Step 1: Remove the top cover from the PUZZLE-A002 (refer to Section 3.2).
Step 2: Remove the four expansion slot module ret ention screws indicated below .
Step 3: Push the expansion slot module with strength to di sconne ct the m odule fro m the
edge connector of the motherboard.
Figure 3-7: Disconnect the Expansion Slot Module
Step 4: Remove the blank bracket panel that aligns with the PCIe slot for installing the
expansion card. Save the bracket screw.
Figure 3-8: Blank Bracket Screw
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Step 5: Align the expansion card to the PCIe slot. Press g ently, but firmly, to seat the
expansion card correctly in the slot. Install the bracket screw to secure the card
to the expansion slot module.
Figure 3-9: PCIe Expansion Card Installation
Step 6: Place the expansion slot module back to the origi nal position by hooking the
slotted hole into the positioning stud in the chassis (Figure 3-10 “A”). Push the
connector of the expansion slot module into the edge connector to install it.
During installation, ensure that
1. the connector on the slot module is properly aligned and connected to the
edge connector;
2. the two studs on the side is going through the t wo holes in the chassis;
3. the slot module tab is going under the cha ssis tab.
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Figure 3-10: Expansion Slot Module Installation
Step 7: Secure the expansion slot module with the four retention screws previously
removed.
Step 8: Re-install the top cover.
3.6 M.2 Module Installation
The M.2 slot is keyed in the A positi on and provides m ounting scre w position f or 2230-size
M.2 module. To install an M.2 module, please follow the steps below.
Step 1: Remove the top cover from the PUZZLE-A002. See Section 3.2.
Step 2: Locate the M.2 slot on the motherboard.
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Step 3: Remove the on-board retention screw.
Step 4: Line up the notch on the module with the notch on the slot. Slide t he M.2 module
into the socket at an angle of about 20º.
Step 5: Push the M.2 module down and secure it with the pre viously removed retention
screw.
3.7 PCIe Mini Card Installation
The PUZZLE-A002 has one full-size/half-size PCIe Mini slot on the motherboard. To
install a full-size module, follow the instructions below.
Step 1: Remove the top cover from the PUZZLE-A002. See Section 3.2.
Step 2: Locate the PCIe Mini slot on the motherboard (Figure 3-11).
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Figure 3-11: PCIe Mini Slot Location
Step 3: Remove the retention screw and standoff for half-size PCIe Mini card to avoid
interference of the board circuit.
Step 4: Remove the pre-installed retention screw for full-size card from the standoff.
Step 5: Line up the notch on the card with the notch on the slot. Slide the PCIe Mini card
into the socket at an angle of about 20º.
Step 6: Secure the full-size PCIe Mini card with the retention screw previously removed.
3.7.1 Half-size PCIe Mini Card Installation
The PCIe Mini slot also allows installation of a half-size PCIe Mini card. To install a
half-size PCIe Mini card, please follow the st eps below.
Step 1: Remove the pre-installed retention screw for half-size PCIe Mini card from the
standoff.
Step 2: Line up the notch on the card with the notch on the slot. Slide the PCIe Mini card
into the socket at an angle of about 20º.
Step 3: Secure the half-size PCIe Mini card with the retention screw previously
removed.
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3.8 LAN Connection
The LAN connectors on the front panel allow connection to an external network. The
pinouts of the LAN connectors are listed below.
The RJ-45 Ethernet connector has two status LEDs, one yellow and one green/orange.
The yellow LED indicates activity on the port and the green/orange LED indicates the
speed. See Table 3-2.
Activity/Link LED Speed LED
STATUS DESCRIPTION STATUS DESCRIPTION
Off No link Off 10 Mbps connection
Yellow Linked Green 100 Mbps connection
Blinking TX/RX activity Orange 1 Gbps connection
Table 3-2: RJ-45 Ethernet Connector LEDs
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3.9 Console Connection
The PUZZLE-A002 has one RJ-45 serial device connector on the front panel. The RJ-45
connector for the serial port can be identified easily as the RJ-45 for the network has two
LEDs on the port, while the connectors for the serial cables don’ t. The pinouts of the serial
port are listed below.
The serial device slot (RJ-45) connects to a cable with a standard D-sub 9 connector or a
USB connector (varied from SKU) at the other end.
3.10 Mounting the System
The PUZZLE-A002 is shipped with two mounting brack ets that support 1U rack mount. To
install the mounting brackets, please follow the steps below.
Step 1: Align the three retention screw holes in each bracket with the corresponding
retention screw holes on the sides of the PUZZLE-A002.
Step 2: Secure the brackets to the system by inserting three retention screws (M4*6)
into each bracket (Figure 3-13). Make sure the screws are tight and on the right
positions.
Figure 3-13: Rack Mounting Bracket Installation
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Make sure a power supply with the correct input voltage is being fed into
3.11 Power-On Procedure
WARNING:
the system. Incorrect voltages applied t o the system may cause damage to
the internal electronic components and may also cause injury to the user.
To power-on the PUZZLE-A002 please follow the steps below:
Step 1: Connect the power source to the power inlet on the rear panel.
Step 2: Turn on the power swit ch to power up the system.
Step 3: The power LED indicator on the front panel turns to green.Step 0:
Figure 3-14: Power-on
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Figure 3-15: IEI Resource Download Center
3.12 Available Drivers
All the drivers for the PUZZLE-A002 are available on IEI Resource Download Center
(https://download.ieiworld.com
relevant software, utilities, and documentation.
). Type PUZZLE-A002 and press Enter to find all the
NOTE:
To install software from the downloaded ISO image file in
Windows 10, double-click the ISO file to mount it as a v i rt ual dri ve
to view its content.
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3.12.1 Driver Download
To download drivers from IEI Resource Download Center, follow the steps below.
Step 1: Go to https://download.ieiworld.com
Step 2: All product-related software, ut il i ties, and documentation will be listed. You can
choose Driver to filter the result.
. Type PUZZLE-A002 and press Enter.
Step 3: Click the driver file name on the page an d you will be prompted with the
following window. You can download the entire ISO file (
arrow to find an individual driver and click the fil e name to download (
), or click the small
).
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Chapter
4
4 BIOS
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Some of the BIOS options may vary throughout the life cycle of the
4.1 Introduction
The BIOS is programmed onto the BIOS chip. The BI OS setup pro gram allows changes to
certain system settings. This chapter outlines the options that can be changed.
NOTE:
product and are subject to change without prior notice.
4.1.1 Starting Setup
The UEFI BIOS is activated when the computer is turned on. The setup program can be
activated in one of two ways.
1. Press the DEL or F2 key as soon as the system is turned on or
2. Press the DEL or F2 key when the “Press DEL or F2 to enter S E TUP”
message appears on the screen.
If the message disappears before the DEL or F2 key is pres sed, restart the computer and
try again.
4.1.2 Using Setup
Use the arrow keys to highlight items, press ENTERto select, use the PageUp and
PageDown keys to change entries, press F1 for help and press E
keys are shown in Table 4-1.
Key Function
Up arrow Move to previous item
Down arrow Move to next item
Left arrow Move to the item on the left hand side
SC to quit. Navigation
Right arrow Move to the item on the right hand side
+ Increase the numeric value or make changes
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Key Function
- Decrease the numeric value or make changes
Esc key Main Menu – Quit and not save changes into CMOS
Status Page Setup Menu and Option Page Setup Menu -Exit current page and return to Main Menu
F1 key General help, only for Status Page Setup Menu and Option
Page Setup Menu
F2 key Load previous values
F3 key Load optimized defaults
F4 key Save changes and exit BIOS
Table 4-1: BIOS Navigation Keys
4.1.3 Getting Help
When F1 is pressed a small help window describing the appropriate keys to use and the
possible selections for the highlighted item appears. To ex it the Help Window press E
the F1 key again.
4.1.4 Unable to Reboot after Configuration Changes
If the computer cannot boot after changes to the system configuration is made, remove
the on-board RTC battery to clear CMOS, and then reinstall it.
4.1.5 BIOS Menu Bar
The menu bar on top of the BIOS screen has the foll owing main items:
Main – Changes the basic system configuration.
Advanced – Changes the advanced system settings.
Chipset – Changes the chipset settings.
Security – Sets User and Supervisor Passwords.
SC or
Boot – Changes the system boot configuration.
Save & Exit – Selects exit options and loads default settings
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Main
Advanced
Chipset
Security
Boot
Save & Exit
ESC: Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
The following sections completely describe the configuration options found in the menu
items at the top of the BIOS screen and listed above.
4.2 Main
The Main BIOS menu (BIOS Menu 1) appears when the BIOS Setup program is enter ed.
The Main menu gives an overview of the basic syste m i nformation.
BIOS Information
BIOS Vendor American Megatrends
Core Version 5.12
Compliancy UEFI 2.5; PI 1.4
Project Version Z540AT12.ROM
Build Date and Time 10/01/2018 10:45:41
iWDD Vendor iEi
iWDD Version Z540ER10.bin
BIOS Information
Access Level Administrator
System Language [English]
System Date [Thu 11/09/2018]
System Time [06:10:27]
BIOS Menu 1: Main
The Main menu has two user configurable fields:
Set the Date. Use Tab to
switch between Date
elements.
----------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
System Date [xx/xx/xx]
Use the System Date option to set the system date. Manually enter the day, month and
year.
System Time [xx:xx:xx]
Use the System Time option to set the system time. Manually enter the hours, minutes
and seconds.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Main
Advanced
Chipset
Security
Boot
Save & Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
BIOS Menu 2: Advanced
4.3 Advanced
Use the Advanced menu (BIOS Menu 2) to configure the CPU and peripheral devices
through the following sub-menus:
WARNING!
Setting the wrong values in the sections below may cause the system
to malfunction. Make sure that the settings made are compatible with
the hardware.
> Trusted Computing
> IDE Configuration
> iWDD H/M Monitor
> iWDD Super IO Configuration
> Serial Port Console Redirection
> CPU Configuration
> NVMe Configuration
Trusted Computing
Settings
----------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.3.1 Trusted Computing
Use the Trusted Computing menu (BIOS Menu 3) to configure settings related to the
Trusted Computing Group (TCG) Trusted P l atform Module (TPM).
Configuration
Security Device Support [Disable]
NO Security Device Found
BIOS Menu 3: Trusted Computing
Security Device Support [Disable]
Enables or Disables BIOS
support for security
device. O.S. will not
show Security Device.
TCG EFI protocol and
INT1A interface will not
be available.
----------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Use the Security Device Support option to configu re support for the TPM.
Disable DEFAULT
Enable
TPM support is disabled.
TPM support is enabled.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
ESC: Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.3.1 IDE Configuration
Use the IDE Configuration (BIOS Menu 4) menu to display the configurati on of the SATA
devices installed in the system.
IDE Configuration
SATA Port0 Not Present
SATA Port1 256GB SATA Fla (256.0…
BIOS Menu 4: IDE Configuration
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.3.2 iWDD H/W Monitor
The iWDD H/W Monitor menu (BIOS Menu 5) contains the fan configuration submenu,
and displays the system temperature and CPU fan speed.
PC Health Status
CPU temperature :+59 °C
System temperature :+32 °C
CPU_CORE :+1.043 V
+5V :+5.152 V
+DDR :+1.199 V
+5VSB :+5.126 V
+3.3V :+3.307 V
+3.3VSB :+3.259 V
> Smart Fan Mode Configuration
BIOS Menu 5: iWDD H/W Monitor
PC Health Status
Smart Fan Mode Select
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
The following system parameters and values are shown. The system parameters that are
monitored are:
System Temperatures:
o CPU temperature
o System temperature
Fan Speeds:
o CPU fan speed
o System fan speed
Voltages:
o CPU_CORE
o +5V
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
The fan spins at the speed set in Manual Mode
The fan adjusts its speed using Auto Mode
o DDR
o +5VSB
o +3.3V
o +3.3VSB
4.3.2.1 Smart Fan Mode Configuration
Use the Smart Fan Mode Configuration submenu (BIOS Menu 6) to configure the
CPU/system fan temperature and speed settings.
Smart Fan Mode Configuration
CPU_FAN1 Smart Fan Control [Auto Mode]
Auto mode fan start temperature 45
Auto mode fan off temperature 30
Auto mode fan start PWM 30
Auto mode fan slope PWM 3
CPU_FAN2 Smart Fan Control [Auto Mode]
Auto mode fan start temperature 45
Auto mode fan off temperature 30
Auto mode fan start PWM 30
Auto mode fan slope PWM 3
BIOS Menu 6: Smart Fan Mode Configuration
CPU_FAN/SYS_FAN Smart Fan Control [Auto Mode]
Use the CPU_FAN/SYS_FAN Smart Fan Control options to configure the CPU/System
Smart Fans.
Manual Mode
Smart Fan Mode Select
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
The following options can only be set if the CPU Smart Fan Control option is set to Auto
Mode.
Auto Mode DEFAULT
settings.
settings.
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Auto mode fan start temperature
If the CPU temperature is between fan off and fan start, the fan speed change to fanstart PWM. To set a value, Use the + or – key to change the value or enter a decimal
number between 1 and 100.
Auto mode fan off temperature
If the CPU temperature is lower than the value set this option, the fan speed change to be
lowest. To set a value, Use the + or – key to change the value or enter a decimal number
between 1 and 100.
Auto mode fan start PWM
Use the Auto mode fan start PWM option to set the PWM start value. Use the + or – key
to change the value or enter a decimal number bet ween 1 and 100.
Auto mode fan slope PWM
Use the Auto mode fan slope PWM option to select the linear rate at which the PWM
mode increases with respect to an increase in temperature. Use the + or – key to change
the value or enter a decimal number between 1 and 8.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
ESC: Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.3.3 iWDD Super IO Configuration
Use the iWDD Super IO Configuration menu (BIOS Menu 7) to set or change the
configurations for the parallel ports and serial ports.
Super IO Configuration
Super IO Chip iWDD
> Serial Port 1 Configuration
BIOS Menu 7: iWDD Super IO Configuration
4.3.3.1 Serial Port 1 Configuration
Use the Serial Port 1 Configuration menu (BIOS Menu 8) to configure the serial port 1.
Set Parameters of Serial
Port 1 (COMA)
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Serial Port n Configuration
Serial Port [Enabled]
Device Settings IO=3F8h; IRQ=4
Change Settings [Auto]
BIOS Menu 8: Serial Port 1 Configuration Menu
Enable or Disable Serial
Port (COM)
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
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IRQ=3, 4,
5, 6, 7, 9,
IRQ=3, 4,
5, 6, 7, 9,
IRQ=3, 4,
5, 6, 7, 9,
IRQ=3, 4,
5, 6, 7, 9,
Serial Port [Enabled]
Use the Serial Port option to enable or disable the serial port.
Disabled
Enabled DEFAULT
Change Settings [Auto]
Use the Change Settings option to change the serial port IO port address and interrupt
address.
Auto DEFAULT
IO=3F8h;
IRQ=4
IO=3F8h;
10, 11, 12
Disable the serial port
Enable the serial port
The serial port IO port address and int err upt add re ss
are automatically detected.
Serial Port I/O port address is 3F8h and the interrupt
address is IRQ4
Serial Port I/O port address is 3F8h and the interrupt
address is IRQ3, 4, 5, 6, 7, 9, 10, 11, 12
IO=2F8h;
10, 11, 12
IO=3E8h;
10, 11, 12
IO=2E8h;
10, 11, 12
Serial Port I/O port address is 2F8h and the interrupt
address is IRQ3, 4, 5, 6, 7, 9, 10, 11, 12
Serial Port I/O port address is 3E8h a nd the i nter rupt
address is IRQ3, 4, 5, 6, 7, 9, 10, 11, 12
Serial Port I/O port address is 2E8h a nd the i nter rupt
address is IRQ3, 4, 5, 6, 7, 9, 10, 11, 12
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
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Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.3.4 Serial Port Console Redirection
The Serial Port Console Redirection menu (BIOS Menu 9) allows the console
redirection options to be configured. Console redirection allows users to maintain a
system remotely by re-directing keyboard input and text output through the serial port.
COM1
Console Redirection [Enabled]
> Console Redirection Settings
BIOS Menu 9: Serial Port Console Redirection
Console Redirection [Enabled]
Use Console Redirection option to enable or disable the con sole redirection function.
Disabled
Disabled the console redirection function
Console Redirection
Enable or Disable
--------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
Enabled DEFAULT
The following options are available in the Console Redirection Settings submenu when
the Console Redirection option is enabled.
Terminal Type [ANSI]
Use the Terminal Type option to specify the remote termi nal type.
VT100
VT100+
Enabled the console redirection function
The target terminal type is VT100
The target terminal type is VT100+
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The parity bit is always 1. This option does not
The parity bit is always 0. This option does not
VT-UTF8
ANSI DEFAULT
Bits per second [115200]
Use the Bits per second option to specify the serial port transmission speed. The speed
must match the other side. Long or noisy lines may require lower speeds.
9600
19200
57600
115200 DEFAULT
Data Bits [8]
Use the Data Bits option to specify the number of data bits.
The target terminal type is VT-UTF8
The target terminal type is ANSI
Sets the serial port transmission speed at 9600.
Sets the serial port transmission speed at 19200.
Sets the serial port transmission speed at 57600.
Sets the serial port transmission speed at 115200.
7
8 DEFAULT
Parity [None]
Use the Parity option to specify the parity bit that can be sent with the data bits for
detecting the transmission errors.
None DEFAULT
Even
Odd
Mark
Space
Sets the data bits at 7.
Sets the data bits at 8.
No parity bit is sent with the data bits.
The parity bit is 0 if the number of ones in the data
bits is even.
The parity bit is 0 if the number of ones in the data
bits is odd.
provide error detection.
provide error detection.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Advanced
ESC: Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
Stop Bits [1]
Use the Stop Bits option to specify the number of stop bits used to indicate the end of a
serial data packet. Communication with slow devices may require more than 1 stop bit.
1 DEFAULT
2
Sets the number of stop bits at 1.
Sets the number of stop bits at 2.
4.3.5 CPU Configuration
Use the CPU Configuration menu (BIOS Menu 10) to view detailed CPU specifications
or enable CPU virtualization.
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Main
Advanced
Chipset
Security
Boot
Save & Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.5 Security
Use the Security menu (BIOS Menu 19) to set system and user passwords.
Password Description
If ONLY the Administrator’s password is set,
then this only limits access to Setup and is
only asked for when entering Setup.
If ONLY the User’s password is set, then this
is a power on password and must be entered to
boot or enter Setup. In Setup the User will
have Administrator rights.
The password length must be:
Minimum length 3
Maximum length 20
Administrator Password
User Password
BIOS Menu 19: Security
Administrator Password
Use the Administrator Password to set or change a administrator password.
Set Administrator
Password
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
User Password
Use the User Password to set or change a user pass word.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Main
Advanced
Chipset
Security
Boot
Save & Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
Allows the Number Lock on the keyboard to be
enabled automatically when the computer system
boots up. This allows the immediate use of the
the keyboard. To confirm this, the Number Lock LED
Does not enable the keyboard Number Lock
press the Number Lock key located on the upper
key pad. The Number
Lock LED on the keyboard lights up when the
4.6 Boot
Use the Boot menu (BIOS Menu 20) to configure system boot options.
Boot Configuration
Bootup NumLock State [On]
Quiet Boot [Enabled]
Launch PXE OpROM [Disabled]
Option ROM Messages [Force BIOS]
UEFI Boot [Disabled]
Boot Option Priorities
Boot Option #1 [MMC – DG4008]
Hard Drive BBS Priorities
BIOS Menu 20: Boot
Bootup NumLock State [On]
Use the Bootup NumLock State BIOS option to specify if the number lock setting must
be modified during boot up.
Select the keyboard
NumLock state
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
On DEFAULT
Off
10-key numeric keypad located on the right side of
light on the keyboard is lit.
automatically. To use the 10-keys on the keyboard,
left-hand corner of the 10-
Number Lock is engaged.
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Quiet Boot [Enabled]
Use the Quiet Boot BIOS option to select the screen display when the system boots.
Disabled
Enabled DEFAULT
Launch PXE OpROM [Disabled]
Use the Launch PXE OpROM option to enable or disable boot option for legacy network
devices.
Disabled DEFAULT
Enabled
Option ROM Messages [Force BIOS]
Use the Option ROM Messages option to set the Option ROM display mode.
Force BIOS DEFAULT
Keep Current
Normal POST messages displayed
OEM Logo displayed instead of POST m essages
Ignore all PXE Option ROMs
Load PXE Option ROMs.
Sets display mode to force BIOS.
Sets display mode to current.
UEFI Boot [Disabled]
Use the UEFI Boot option to enable or disable to boot f rom the UEFI devices.
Disabled DEFAULT
Enabled
Boot from UEFI devices is disabled.
Boot from UEFI devices is enabled.
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Aptio Setup Utility – Copyright (C) 2018 American Megatrends, Inc.
Main
Advanced
Chipset
Security
Boot
Save & Exit
Version 2.18.1263. Copyright (C) 2018 American Megatrends, Inc.
4.7 Save & Exit
Use the Safe & Exit menu (BIOS Menu 21) to load default BIOS values, optimal failsafe
values and to save configuration changes.
Save Changes and Reset
Discard Changes and Reset
Restore Defaults
Save as User Defaults
Restore User Defaults
BIOS Menu 21: Save & Exit
Save Changes and Reset
Use the Save Changes and Reset option to save the changes made to the BIOS options
and reset the system.
Discard Changes and Reset
Exit the system after
saving the changes.
---------------------
: Select Screen
↑↓: Select Item
Enter: Select
+/-: Change Opt.
F1: General Help
F2: Previous Values
F3: Optimized Defaults
F4: Save & Exit
ESC: Exit
Use the Discard Changes and Reset option to exit the system without saving the
changes made to the BIOS configuration setup program.
Restore Defaults
Use the Restore Defaults option to load the optimal default values for each of the
parameters on the Setup menus. F3 key can be used for this operation.
Save as User Defaults
Use the Save as User Defaults option to save the changes done so far as user defaults.
Restore User Defaults
Use the Restore User Defaults option to restore the user defaults to all the setup opti ons.
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Chapter
5
5 Interface Connectors
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5.1 Peripheral Interface Connectors
The connector locations of the PUZZLE-A002’s motherboard are shown below. The
connector pinouts for these connectors are listed in t he following sections.
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5.2 Internal Peripheral Connectors
The table below shows a list of the connectors on the motherboard. Pinouts of these
connectors can be found in the following section s.
Connector Type Label
ATX power connector 24-pin connector ATXPWR1
Chassis intrusion connector 2-pin header CHASSIS1
Digital I/O connector 10-pin header DIO1
EC debug connector 20-pin FPC CN1
Fan connectors 4-pin wafer CPU_FAN1, CPU_FAN2,
English
IEI Integration Corp declares that this equi pm ent is in compliance with the essential
requirements and other relevant provisions of Directive 1999/5/EC.
Български [Bulgarian]
IEI Integration Corp. декларира, че този оборудване е в съответствие със
съществените изисквания и другите приложими правила на Директива 1999/5/ЕС.
Česky [Czech]
IEI Integration Corp tímto prohlašuje, že tento zařízení je ve shodě se základními
požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Dansk [Danish]
IEI Integration Corp erklærer herved, at følgende u dstyr overholder de væsentlige krav og
øvrige relevante krav i direktiv 1999/5/EF.
Deutsch [German]
IEI Integration Corp, erklärt dieses Gerät entspri cht den grundlegenden Anforderungen
und den weiteren entsprechenden Vorgaben der Richtlinie 1999/5/EU.
Eesti [Estonian]
IEI Integration Corp deklareerib seadme seadme vastavust direktiivi 1999/5/EÜ
põhinõuetele ja nimetatud direktiivist tulenevatele teistele asjakohastele sätetele.
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Español [Spanish]
IEI Integration Corp declara que el equipo cumple con los requisitos esenciales y
cualesquiera otras disposiciones aplicabl es o exigibles de la Directiva 1999/5/CE.
Ελληνική [Greek]
IEI Integration Corp ΔΗΛΩΝΕΙ ΟΤΙ ΕΞΟΠΛΙΣΜΟΣ ΣΥΜΜΟΡΦΩΝΕΤΑΙ ΠΡΟΣ ΤΙΣ ΟΥΣΙΩΔΕΙΣΑΠΑΙΤΗΣΕΙΣΚΑΙΤΙΣΛΟΙΠΕΣ ΣΧΕΤΙΚΕΣΔΙΑΤΑΞΕΙΣΤΗΣΟΔΗΓΙΑΣ
1999/5/ΕΚ.
Français [French]
IEI Integration Corp déclare que l'appar ei l est conforme aux exigences essentielles et aux
autres dispositions pertinentes de la directive 1999/5/CE.
Italiano [Italian]
IEI Integration Corp dichiara che questo apparecchio è conforme ai requisiti essenziali ed
alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.
Latviski [Latvian]
IEI Integration Corp deklarē, ka iekārta atbilst būtiskajām prasībām un citiem ar to
saistītajiem noteikumiem Direktīvas 1999/5/EK.
Lietuvių [Lithuanian]
IEI Integration Corp deklaruoja, kad šis įranga atitinka esminius reikalavimus ir kitas
1999/5/EB Direktyvos nuostatas.
Nederlands [Dutch]
IEI Integration Corp dat het toestel toestel in overeenstemming is met de essentiële eisen
en de andere relevante bepalingen van richtlijn 1999/5/EG.
Malti [Maltese]
IEI Integration Corp jiddikjara li dan prodott jikkonforma mal-ħtiġijiet essenzjali u ma
provvedimenti oħrajn relevanti li hemm fid-Dirrettiva 1999/ 5/EC.
Magyar [Hungarian]
IEI Integration Corp nyilatkozom, hogy a beren dezés megfelel a vonatkozó alapvetõ
követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak.
Polski [Polish]
IEI Integration Corp oświadcza, że wyrobu jest zgodny z zasadniczymi wymogami oraz
pozostałymi stosownymi postanowieniami Dyrektywy 1999/5/EC.
Português [Portuguese]
IEI Integration Corp declara que este equipam ento está conforme com os requisitos
essenciais e outras disposições da Directiva 1999/5/CE.
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Româna [Romanian]
IEI Integration Corp declară că acest echipament este in conformitate cu cerinţele
esenţiale şi cu celelalte prevederi relevante ale Directivei 1999/5/CE.
Slovensko [Slovenian]
IEI Integration Corp izjavlja, da je ta opreme v skladu z bistvenimi zahtevami in ostalimi
relevantnimi določili direktive 1999/5/ES.
Slovensky [Slovak]
IEI Integration Corp týmto vyhlasuje, že zariadenia spĺňa základné požiadavky a všetky
príslušné ustanovenia Smernice 1999/5/E S.
Suomi [Finnish]
IEI Integration Corp vakuuttaa täten että laitteet on direktiivin 1999/5/EY oleellisten
vaatimusten ja sitä koskevien direktiivin m ui den ehtojen mukainen.
Svenska [Swedish]
IEI Integration Corp förklarar att denna utrustningstyp står I överensstämmelse med de
väsentliga egenskapskrav och övriga relev anta bestämmelser som framgår av direktiv
1999/5/EG.
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This equipment has been tested and found to comply with the limits for a Class A digital
protection against harmful interference when the equipment is operated in a commercial
alled and used in accordance with the instruction manual, may cause harmful
The label on the product indicates this product conforms to European (EU) Restriction of
The label on the product indicates the estimated “Environmentally Friendly Use Period”
or undergo abrupt change.” This product may contain replaceable
FCC WARNING
This equipment complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions:
This device may not cause harmful interferenc e, and
This device must accept any interference receiv ed, including interference that
may cause undesired operation.
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not inst
interference to radio communications. Operatio n of t his equipment in a residenti al area is likely
to cause harmful interference in which ca se the use r will be r equir ed to corr ect the interf erenc e
at his own expense.
ROHS STATEMENT
Hazardous Substances (RoHS) that set maximum co ncentration l imits on ha zardous mat erials
used in electrical and electronic equipment.
CHINA ROHS
(EFUP). This is an estimate of the number of years that these substances would “not leak out
sub-assemblies/components which have a shorter EFUP such as batteries and lamps. These
components will be separately marked.
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Appendix
B
B Safety Precautions
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the installation of the
B.1 Safety Precautions
WARNING:
The precautions outlined in this appendix should be strictly followed.
Failure to follow these precautions may result in permanent damage to
the PUZZLE-A002.
Please follow the safety precautions out l i ned i n the sections that follow:
B.1.1 General Safety Precautions
Please ensure the following safety precautions are adhered to at all times.
Make sure the power is turned off and the power cord is disconnected
when moving, installing or modifying the system.
Do not apply voltage levels that exceed the specified voltage range.
Doing so may cause fire and/or an electrical shock.
Electric shocks can occur if opened while still powered on.
Do not drop or insert any objects into the ventilation openings.
If considerable amounts of dust, water, or fluids enter the system, turn
off the power supply immediately, unplug the power cord, and contact the
system vendor.
DO NOT:
o Drop the system against a hard surface.
o In a site where the ambient temperature exceeds the rated temperature
B.1.2 Anti-static Precautions
WARNING:
Failure to take ESD precautions during
PUZZLE-A002 may result in permanent damage to the PUZZLE-A002
and severe injury to the user.
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batteries according to instructions and local
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the PUZZLE-A002. Dry climates are especial ly susceptible to ESD. It is therefore
critical that whenever the PUZZLE-A002 is opened and any of the electrical components
are handled, the following anti-static prec autions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging any electrical component.
Self-grounding: Before handling any electrical component , touch any
grounded conducting material. During the t im e the electrical component is
handled, frequently touch any conducting materials that are connected to the
ground.
Use an anti-static pad: When configuring or worki ng with an electrical
component, place it on an anti-static pad. This reduces the possibility of ESD
damage.
Only handle the edges of the electrical component: When handling the
electrical component, hold the electrical c om ponent by its edges.
B.1.3 Product Disposal
CAUTION:
Risk of explosion if the battery is replaced by an i ncorrect type;
Dispose of used
regulations.
Outside the European Union - If you wish to dispo se of used electrical and
electronic products outside the Europea n Union, please contact your local
authority so as to comply with the correct disposal method.
Within the European Union:
EU-wide legislation, as implemented in each Membe r State, require s that
waste electrical and electronic products carrying the mark (left) must be
disposed of separately from normal household waste. This includes
monitors and electrical accessories, such as signal cables or power
cords. When you need to dispose of your display products, please follow
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the guidance of your local authority, or ask the shop where you purchased the product.
The mark on electrical and electronic products only applie s to t he current Europ ean Unio n
Member States.
Please follow the national guidelines for elect rical and electronic product disposal.
B.2 Maintenance and Cleaning Precautions
When maintaining or cleaning the PUZZLE-A002, please follow the guidelines below.
B.2.1 Maintenance and Cleaning
Prior to cleaning any part or component of the PUZZLE-A002, please read the details
below.
The interior of the PUZZLE-A002 does not require cleaning. Keep fluids away
from the PUZZLE-A002 interior.
Be cautious of all small removable component s when vacuuming the
PUZZLE-A002.
Turn the PUZZLE-A002 off before cleaning the PUZZLE-A002.
Never drop any objects or liquids through the openings of the PUZZLE-A002.
Be cautious of any possible allergic reactions t o solvents or chemicals used
when cleaning the PUZZLE-A002.
Avoid eating, drinking and smoking within vicinity of the PUZZLE-A002.
B.2.2 Cleaning Tools
Some components in the PUZZLE-A002 may only be cleaned using a product specifically
designed for the purpose. In such case, the product will be explicitly mentioned in the
cleaning tips. Below is a list of items to use when cleaning the PUZZLE-A002.
Cloth – Although paper towels or tissues can be used, a soft, clean piec e of
cloth is recommended when cleaning the PUZZLE-A002.
Water or rubbing alcohol – A cloth moistened with water or rubbing alcohol
can be used to clean the PUZZLE-A002.
Using solvents – T he use of solvents is not recomm ended when cleaning the
PUZZLE-A002 as they may damage the plastic parts.
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Vacuum cleaner – U sing a vacuum specifically designed for computers is
one of the best methods of cleaning the PUZZLE-A002. Dust and dirt can
restrict the airflow in the PUZZLE-A002 and cause its circuitry to corrode.
Swabs - Swaps moistened with rubbing alcohol or water are excellent tools
for wiping hard to reach areas. Whenever possible, it is best to use lint free
swabs such as foam swabs for cleaning.
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Appendix
C
C Hazardous Materials
Disclosure
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The details provided in this appendix are to ensure that the product is compliant with the
Peoples Republic of China (China) RoHS standards. The table below acknowledges the
presences of small quantities of certain material s in the product, and is applicable to China
RoHS only.
A label will be placed on each product to indicate the estimated “Environmentally Friendly
Use Period” (EFUP). This is an estimate of the number of years that these substances
would “not leak out or undergo abrupt change.” This product may contain replaceable
sub-assemblies/components which have a shorter EFUP such as batteries and lamps.
These components will be separately marked.
Please refer to the following table.
Part Name Toxic or Hazardous Substances and Elements
Lead
(Pb)
Housing
Display
Printed Circuit
Board
Metal Fasteners
Cable Assembly
Fan Assembly
Power Supply
Assemblies
Battery
O: This toxic or hazardous substance is contained in a ll o f the homogeneous materials for the par t is below the limit
requirement in SJ/T11363-2006 (now replaced by GB/T 26572-2011).
X: This toxic or hazardous substance is contained in at least one of the homogeneous materials for this part is above
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(CR(VI))
Polybrominated
Biphenyls
(PBB)
Polybrominated
Diphenyl Ethers
(PBDE)
the limit requirement in SJ/T11363-2006 (now replaced by GB/T 26572-2011).