Page 1
iEi Network Attached Storage
Service Manual
NAS-4300S
November 2003
Note:
1. The information contained herein is the property of ICP Electronics Inc.
The possessor agrees to maintain this document in co nfidence, not to
reproduce, copy, reveal or publish it in part or whole in any form.
2. IEI has made reasonable effort to ensure the accuracy and validity of
this document; however, IEI specifically disclaims any warranty
regarding this document. IEI shall not be liable for any exemplary,
incidental, proximate or consequenti al damages or expe nses arisi ng
from the use of this document.
IEI CONFIDENTIAL
Page 2
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
2
Table of Contents
CHAPTER 1 INTRODUCTION .....................................................................................................................3
OVERVIEW................................................................................................................................................................3
RESOURCES & SUPPORT......................................................................................................................................3
CHAPTER 2 ROUTINE MAINTENANCE.................................................................................................. 4
MAINTENANCE OVERVIEW.................................................................................................................................. 4
CLEANING.................................................................................................................................................................4
CHAPTER 3 TROUBLESHOOTING...........................................................................................................5
INTRODUCTION.......................................................................................................................................................5
WHO SHOULD PERFORM REPAIRS...................................................................................................................5
REPAIR LEVEL SUPPORTED.................................................................................................................................5
USING THIS DOCUMENT.......................................................................................................................................6
OBTAINING REPLACEMENT PARTS................................................................................................................... 6
TROUBLESHOOTING GUIDE.................................................................................................................................6
CHAPTER 4 DISASSEMBLY GUIDE........................................................................................................10
OVERVIEW..............................................................................................................................................................10
SYSTEM DISASSEMBLY AND REASSEMBLY...................................................................................................11
CHAPTER 5 SPARE PARTS........................................................................................................................19
OVERVIEW..............................................................................................................................................................19
CHAPTER 6 PACKING FOR SHIPME NT................................................................................................20
GENERAL INSTRUCTIONS..................................................................................................................................20
PACKING IN THE ORIGINAL CARTON.............................................................................................................20
PACKING IN A DIFFERENT CARTON ...............................................................................................................20
CHAPTER 7 REINSTALLING FIRMWA RE...........................................................................................22
OVERVIEW..............................................................................................................................................................22
FIRMWARE REINSTALLATION PROCEDURE..................................................................................................23
CHAPTER 8 HARD DISK INSTALLATION............................................................................................27
OVERVIEW..............................................................................................................................................................27
HARD DRIVE INSTALLATION PROCEDURE...................................................................................................27
CHAPTER 9 FACTORY DEFAULT SETUP ............................................................................................29
OVERVIEW..............................................................................................................................................................29
CREATE DISK VOLUME .......................................................................................................................................29
CREATE NETWORK SHARE................................................................................................................................. 31
CLEAR EVENT LOGS.............................................................................................................................................32
APPENDIX A. HARD DRIVE COMPATIBILITY LIST..........................................................................33
APPENDIX B. CONSOLE CABLE CONNECTION.................................................................................34
IEI CONFIDENTIAL
Page 3
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
3
Chapter 1 INTRODUCTION
Overview
Resources & Support
Overview
This document contains informati on on ho w to pe rform maintenance and
troubleshooting procedures on NAS-4300S Network Attached Storage. Please
note that any electrical system presents potentia l hazards so these ac tions
should only be performed by qualified personnel. Before oper ating on you r
NAS-4300S, please read this user manual carefully for thorough understanding
on its functions.
Resources & Support
IEI is a systems company dedicated to providing innova tive products and
first-rate services to all our partners and customers. For further information or
documents regarding to our products, please refe r to the following list:
Product information:
Firmware update image:
User’s manual:
FAQ:
For any questions, please contact IEI Customer Service Department at
support@iei.com.tw.
http://www.ia.ieiworld.com/support/
http://www.ieiworld.com/
http://www.ia.ieiworld.com/support/
http://www.ia.ieiworld.com/support/
IEI CONFIDENTIAL
Page 4
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
4
Chapter 2 ROUTINE MAINTENANCE
Maintenance Overview
Cleaning
Maintenance Overview
The NAS-4300S requires no routine service.
Cleaning
Caution: DO NOT immerse NAS-4300S in liquid or use caustic or
abrasive cleaners.
To clean NAS-4300S, dampen a soft cloth with any commercial nonabrasive
cleaner available in the market and wipe clean. Before cleaning, make sure that
the system is turned off.
IEI CONFIDENTIAL
Page 5
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
5
Chapter 3 TROUBLESHOOTING
Introduction
Who Should Perform Repairs
Repair Level Supported
Using this Document
Obtaining Replacement Parts
Troubleshooting Guide
Introduction
This chapter provides information for troubleshooting NAS-4300S and helping
you to isolate a failure to the power supply, the case fan, the CPU cooler, th e
LCD module, the hard disks, the Ethernet switch board, and the main board. A
troubleshooting guide is also provided; it lists possible problems, along with
probable causes, and recommended actions on how to correct ea ch problem.
Who Should Perform Repairs
Only qualified service personnel should remove and replace any components of
NAS-4300S. Repairs to the NAS-4300S are limited to the rep air level identified
in the following paragraph.
Repair Level Supported
The NAS-4300S has the follo wing repl aceable components:
The NAS-4300S main board
The backplane
The Ethernet switch board
The LCD module assembly, including the LCD module and its plastic cover
The top cover
The case fan
The CPU cooler
The power supply
IEI CONFIDENTIAL
Page 6
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
6
The drive tray
The hard disk
Using this Document
Failures of the top cover, the drive tray and the LCD module assembly are
determined by visually inspecting these components for cracks or deformations
and for mechanical failures. The LCD module and its plastic cover are replaced
together as the LCD module assembl y. Use the troubleshooting guide provided
in this chapter to isolate failure to the main board, the backplane, the Ethernet
switch board, the LCD module, the power supply, the CPU cooler, the case fan,
or the hard disks. Once a failure has been isolated, refer to Chapter 4,
Disassembly Guide for instructions for removing and replacing a component of
the NAS-4300S.
Obtaining Replacement Parts
IEI Customer Services Department provides technical assistance information
and replacement parts. To obtain replacement parts, contact the IEI Customer
Services Department or your sales representative. Please refer to parts by the
part names and part numbers listed in Chapter 5, Spare Parts.
Troubleshooting Guide
If you encounter a problem that cannot be resolved through a visual inspection,
check the following lists for probable causes and recommended actions to take
to correct the problem. For a symptom that is not listed here, contact the IEI
Customer Services Department or your sales representative.
Power Supply
Symptom Corrective Action
The power supply makes an audible alarm and
the red LED on the power supply module is
illuminated.
The error LED on the front panel lights up red and
the LCD module shows below error message:
“POWER FAILED OR REMOVED”
The event logs show below error messages:
“power failed or removed”
Replace the failed power
supply.
IEI CONFIDENTIAL
Page 7
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
7
Case Fan
Symptom Corrective Action
Press the select button of LCD module twice to
check the fan speed, and it shows zero.
The system is on and the LCD module displays
indicates that the system temperature is too
high.
LCD Module
Symptom Corrective Action
The system works well but no message is
displayed on the LCD module.
The system works well but no LED on the LCD
module lights up.
Open the top cover, check
all the fans and replace
the failed one.
Replace the LCD module.
Hard Disk / Drive Tray
Symptom Corrective Action
The hard drive makes strange sounds when
working.
LCD module shows below error message:
"disk drive n failed or unplugged"
Event logs show below error message:
"disk drive n failed or is unplugged”
Entering system administration web page and
select “Disk Configuration”. “No Disk” message is
shown when checking physical disk status on the
page of “View Disk & Volume Status.”
Note: If the failed driv e is not configured to a RAID 1 or RAID 5 disk
volume, there is no chance to retrieve the data stored in it.
Replace the hard disk that
makes strange sound.
Replace the hard disk with
a known good hard disk.
If the failure persists,
replace the drive tray.
IEI CONFIDENTIAL
Page 8
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
8
System Firmware
Caution: Reinstalling system firmware will cause the existing
configuration data lost and return to the factory defaults.
Symptom Corrective Action
The system fails to boot successfully and the LCD
module displays only the date and time.
Connect the console
cables (refer to Appendix
B) to investigate the
system booting process.
If the system does not
report any hardware
failure and hangs up after
booting (as below figure),
reinstall the firmware.
Ethernet Switch Board
Symptom Corrective Action
Cannot connect to the network t hrough the front
switch port and the network LED is off.
IEI CONFIDENTIAL
Check the network
connection first. If there is
no problem on network
connection, replace the
Ethernet switch board.
Page 9
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
9
Main Board
Caution: Replacing the main board will cause the existing configuration
data lost and return to the factory defaults.
Symptom Corrective Action
After turning on the power, no “beep” is heard
after booting.
The system fails to boot successfully.
The LCD panel displays only the date and time.
After reinstalling the firmware, the system still
not works well.
Cannot connect to the network through the rear
gigabit Ethernet port and the network LED is off.
Replace the main board.
Connect the console
cables (refer to Appendix
B) to investigate the
system booting process.
If the system reports any
hardware failure, replace
the main board.
Replace the main board.
Check the network
connection first. If there is
no problem on network
connection, replace the
main board.
IEI CONFIDENTIAL
Cannot detect or perform the backup job to the
external SCSI tape drive.
Open the top cover, try to
replace the internal SCSI
connector or connect the
tape drive directly to the
main board. If the failure
persists, replace the main
board.
Page 10
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
0
Chapter 4 DISASSEMBLY GUIDE
Overview
System Disassembly & Assembly
Overview
The NAS-4300S can be disassembled into the fol lowing assemblies:
The NAS-4300S main board
The NAS-4300S backplane
The Ethernet switch board
The LCD module assembly, including the LCD module and its plastic cover
The top cover
The case fan
The CPU cooler
The power supply
The drive tray
The hard disk
Tools Required
The tools you will need to disassemble or reassemble the NAS-4300S is listed as
below:
One number 102 Phillips-head screwdriver
One number 107 Phillips-head screwdriver
One 5-mm spanner
One diagonal pliers (for cutting the cable tie)
Caution: Observe ESD (electrostatic discharge) pr ecautions when
disassembling and reassembling the NAS-4300S and when handling
any of the components of the NAS-4300S.
IEI CONFIDENTIAL
1
Page 11
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
System Disassembly and Reassembly
Use the following procedure to disassemble the NAS-4300S, reassemble it in
reverse order. It is recommended that you follow this disassembly procedure in
the order presented.
Note: Before you begin to disassemble the NAS-4300S, make sure that
the system has been shutdown and the power cord is removed.
1. Remove the top cover:
Press the latch and remove the top cover.
IEI CONFIDENTIAL
Latch
11
Page 12
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
2
2. Take out the hard disks:
a. Open the front door of the drive bay with the key (enclosed in the
accessory pack).
b. Use the keys to unlock the drive tray and pull out the hard disk.
c. Remove hard disk from the drive tray:
Unfasten the four screws on the back of the drive tray. Then plug out the
power cord and the IDE connector.
d. Repeat step b and c to take out all the hard disks and the drive tra ys.
IEI CONFIDENTIAL
1
Page 13
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
3
3. Detach the redundant power suppli es:
Loosen the screws and use the handl es to pull out the po wer suppl ies.
4. Detach the CPU cooler:
Cut the cables with diagonal pliers. Remove the fan connectors. Then pull
the lever upwards and take out the fan.
IEI CONFIDENTIAL
1
Page 14
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
4
5. Take out the CPU and SDRAM:
a. SDRAM:
Cut cable ties on SDRAM, open the side latches and remove SDRAM.
b. CPU:
Pull the holders outwards then up as shown below and you can now
remove the CPU.
6. Detach the LCD module assembly:
a. Cut the cable marked with rectangular frame in the picture below. Take
out the cables. Then remove the screws and the LCD.
IEI CONFIDENTIAL
1
Page 15
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
5
b. Loosen the LCD screws. Remove LCD and the panel.
7. Remove backplane
a. Loosen all the screws. Take out the drive tray. Unfasten the screws on
the backplane and then remove the backplane.
IEI CONFIDENTIAL
1
Page 16
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
6
8. Detach the main board:
a. Disconnect flat cables and all other signal c ables from the main board .
Unfasten ten screws on main board to take off main board from drive
tray.（ Please make sure that hard disk(s) and power supplies are
disconnected beforehand.）
IEI CONFIDENTIAL
1
Page 17
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
7
9. Detach the SCSI and serial connectors:
a. Unscrew the two screws found on SCSI/COM port and remove the flat
cables.
10. Detach the chassis side fans:
a. Remove fan connectors. Loosen the screws in anti-clockwise direction
and remove the fans.
IEI CONFIDENTIAL
1
Page 18
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
8
11. Detach the Et hernet switc h board:
Remove the connector as indicated by the rectangular frames. Loosen the
screws and detach the Ethernet switch board.
IEI CONFIDENTIAL
1
Page 19
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
9
Chapter 5 SPARE PARTS
Overview
Overview
Spare parts, along with corresponding IEI part numbers, are shown below.
Table 1. NAS-4300S Spare Parts List
Item Part Numbers
NAS-4300S Main Board
(not including the CPU and the SDRAM)
NAS-4300S Backplane 131A184-00-011
Ethernet Switch Board 131A185-00-010
LCD Module Assembly
(including the plastic cover)
Top Cover 41008-019539-00
Case Fan 31100-000016
CPU Cooler CF-510
Power Supply ACE-R165
Drive Tray 19ANAS4100-000
Rackmount Kits NAS-4100-RK
Service Kits NAS-4300S-SK
003ISS109-00-011
193NAS4300-000
To obtain spare parts, contact the IEI Customer Services Department or your
sales representative.
IEI CONFIDENTIAL
1
Page 20
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
0
Chapter 6 PACKING FOR SHIPMENT
General Instructions
Packing in the Original Carton
Packing in a Different Carton
General Instructions
To ship a NAS-4300S or one of its components for any reason, please follow the
instructions in this section. Pack the NAS-4300S or component carefully. Failure
to follow the instructions in this section may result in loss or damage not covered
by any applicable IEI warranty. If available, use the original carton and packing
materials and follow the instructions in “ Pack ing in the Original Carton.” If the
original shipping carton and material are not available, use other suitable
shipping materials and container and follow the instructions in Packing in a
Different Carton.”
Prior to shipping the NAS-4300S or component, contact IEI Customer Services
Department or your sales representative for a Returned Material Authorization
(RMA) number. Mark the shipping carton and any shipping forms wi th the RMA
number.
Caution: Observe ESD (electrostatic discharge) precautions when
packing any NAS-4300S components.
Packing in the Original Carton
If the original carton and packing materials are available, repack the NAS-4300S
into the original carton. Add packing material in the carton as needed so the
NAS-4300S will not be able to move during shipment.
Packing in a Different Carton
If the original carton and packing material are not available when shipping an
NAS-4300S or one of its components:
1. Place the NAS-4300S or component in a plastic bag.
2. Locate a corrugated cardboard shipping carton wi th at l east 200 po un ds
per square inch (psi) bursting strength.
3. Fill the bottom of the carton with at least 2 inches of packing material.
4. Place the bagged NAS-4300S or component on the layer of packing
material and fill the box completely with packing material such that there
is at least 2 inches of packing material around all sides of the item.
IEI CONFIDENTIAL
2
Page 21
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
5. Seal the carton with packing tape.
6. Label carton with shipping address, return address, and RMA number.
IEI CONFIDENTIAL
21
Page 22
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
2
Chapter 7 REINSTALLING FIRMWARE
Overview
Firmware Reinstallation Procedure
Overview
This chapter illustrates the steps to reinstall firmware on a NAS-4300S system.
Caution: After firmware reinstallation, all the existing configuration
data will be lost.
Note: This chapter only applies to the system with on-board flash. For
the system using Disk-On-Module (DOM), just replace the existing
DOM with a new one containing the right version of firmware. To obt ain
the replacement DOM, please contact IEI Customer Support
Department or your sales representatives.
Tools Required
The tools you will need to reinstall the firmware of NAS-4300S is listed as below:
NAS-4300S Service Kit, including Firmware Recovery CD-ROM, Service
Manual, IDE Cable, Console (VGA and Keyboard) Ca bles
IDE CD-ROM Drive, including cables
One Monitor
One PS/2 Keyboard
Caution: Reinstalling the system firmware will cause the existi ng
configuration and data lost.
IEI CONFIDENTIAL
2
Page 23
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
3
Firmware Reinstallation Procedure
The following instructions show how to reinstall the firmware on a NAS-4300S.
Before performing the firmware reinst allation procedure, please have the
service kit and a CD-ROM drive with the IDE cable ready on hand.
To reinstall the firmware on the NAS-4300S, please connect the console cables
to the NAS-4300S main board (refer to the Appendix B).
1. Turn off the power and remove the top cover.
Note: Refer to the “Disassembly Guide” for removing the to p cover.
2. Connect the CD-ROM drive to the 40-pin IDE port on the main board via the
IDE cable. Then connect the power of the CD-ROM drive to the main board.
IEI CONFIDENTIAL
2
Page 24
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
4
3. Use the VGA cable to connect the main board (CN26) and the monitor. Use
the keyboard cable to connect the ma in board (CN32) and the keyboard.
4. Turn on the power. After booting, press the DELETE key to e nter the BIOS
settings menu and select Advanced CMOS Setup.
IEI CONFIDENTIAL
2
Page 25
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
5
5. In 1st Boot Device option, select CDROM (using Page Up or Page Down
key). Then change the Try Other Boot Devices option to No.
6. Before save the BIOS settings, put the Firmware Recovery CD into the
CD-ROM drive. Select Save Settings and Exit to reboot. After system
restarts, the following menu will appear on the screen.
Note: It may take severa l minutes to boot up be
displays on the screen.
fore the menu is
7. Use UP or DOWN key to select the right firmware model and version to install,
and then press ENTER. A confirmation screen will appear. Press Y and ENTER
to proceed.
IEI CONFIDENTIAL
2
Page 26
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
6
6
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
8. The system will start to install the firmware, please wait for a while. After the
installation completes, the system will compare the checksum automatically
to verify. If succeeds, the system will have a continuous beep sound. If fails,
the system will make beep sound at one second interval.
Note: Be sure to check the result displ ayed on the scr een.
9. Hold the power button until the system is turned off. Then turn on the
system again and chan ge the BIOS s ett ings b ack to th e factory def ault by
choosing Auto Configur ation with Optimal Settings. Take the Firmware
Recovery CD out. Select Save Settings and Exit to reboot. Then turn off
the power.
10. Remove the CD-ROM drive and all the cables. Put the top cover back. Turn
on the power. Make sure the system boots and works properly.
Please remember to continue to configure the system to the factory d efault
settings, such as initialize disk configuration and create public share. To initialize
system configuration, please refer to chapter 9, “Factory Defa ult Setup.”
IEI CONFIDENTIAL
IEI CONFIDENTIAL
2
2
Page 27
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
7
Chapter 8 HARD DISK INSTALLATION
Overview
Hard Drive Installation Procedure
Overview
The NAS-4300S has eight hot- swap drive ba ys, and can i nstall up to ei ght 3.5”
IDE hard disk drives. To make the system ready for access, install the hard
drives to the NAS-4300S. Then refer to t he chapter 9, “Factor y Default Setup”,
for steps to configure the installed hard drives into one disk volume.
Caution: Be sure to use the drive tray for NAS-4300S, failed to do so will
damage the system.
For a list of verified hard drive models, please refer to Appendix A. “Hard Drive
Compatibility List.” We strongly recommend customers to use only th e tested
har
d drive models. IEI cannot guarantee syst em stabilit y for users who install
driv
es not specified on this list.
Hard Drive Installation Procedure
To use the NAS-4300S, at least one hard disk should be installed. Before
installing the hard drives, please make sure the system is off and the power cord
has been disconnected. Follow below steps to install the hard drives to the
NAS-4300S.
1. Open the front door of the drive bay. Use the key to unlock it if it’s locked.
2. Use the key to unlock the drive tray s and pull them out.
IEI CONFIDENTIAL
2
Page 28
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
8
8
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
3. Before fastening the hard disks into th e tra ys, please adjust the hard disk
jumpers to Master or Single. Plug the power cords first, the n the IDE
connector. Turn to back of the tray carefully and fasten the disk drive with
screws.
Note: Due to the none-standard nature of IDE hard disk drives, each
hard drives model might have slightly different physical dimensions.
For some models, it may not be possible to fasten t he har d disk to th e
drive tray with all the four screws.
4. Gently push the drive tray back in to the unit. Re peat step 1 to 3 to install
the other hard drive to the next drive tray.
5. Switch on the power and check if t he HDD po wer LE D lights u p. If no t,
please check to make sure the drive tray has been correctly installed and
locked.
Note: After installing the hard disk, be sure to lock the drive tray. If the
drive tray is not locked, the hard drive will not operate.
IEI CONFIDENTIAL
IEI CONFIDENTIAL
2
2
Page 29
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
9
Chapter 9 FACTORY DEFAULT SETUP
Overview
Create Disk Volume
Create Network Share
lear Event Logs C
Overview
When a system is equipped with the hard drives and about to be shipped out, be
sure to perform below checks:
Create Disk Volume
Pre-configure all the hard drives on the system to a RAID-0 volume.
Create Network Share
Create a default public share folder as me ntioned i n the user’ s manual.
Clear Event Logs
Remove all the event records.
Before performing the factory default setup, s tart the browser and open the
system administration web page of the network attached storage server.
Create Disk Volume
Foll w below steps to configure the default disk volume: o
1. In system administration web page, go to “Disk Configuration”. Run
“Create Disk Volume”, and select “RAID 0 Striping Disk Volume.”
IEI CONFIDENTIAL
2
Page 30
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
0
2. add all the disk drives into this disk volume.
Select to
3. Click OK to create the RAID volume. Please wait for a while until the volume
is created.
IEI CONFIDENTIAL
3
Page 31
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
Create Network Share
To create the default share “public”, open the browser and connect to the
net Entering system administration web page and
work attached storage server.
foll
ow below steps:
1. Management, and select “Create” to add a share.
Go to “Network Share
2. Enter public as t
he new share name and click OK to proceed.
IEI CONFIDENTIAL
31
Page 32
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
2
3. Select the option to grant all guests full access, and then click Close.
Clear Event Logs
In system administration web page, go to “Stati stics & Logs”, and select “Event
ogs.” Then click Clear button to clear the entire event logs.
L
IEI CONFIDENTIAL
3
Page 33
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
3
Appendix A.
HARD DRIVE COMPATIBILITY LIST
The compatible hard disks listed below have been thoroughly and strictly tested.
W t
e s rongly recommend customers to use only these tested hard disk models.
IEI cannot guarantee system stability for users who install drives not specified
on this list.
Caution: Hard drive from Western Digital are not recommended, as
they have been known to cause unexpected errors during hot
swapping.
Table 2. NAS-4300S Hard Drive Compatibility List
Manufacturer Model Capacity
IBM DTLA-305040 40GB
IBM IC35L080AVVA07 80GB
IBM IC35L120AVVA07 120GB
IBM IC35L120AVV207 120GB
IBM IC35L180AVV207 180GB
Maxtor D540-4K 40GB
Maxtor 6E040L0510202 40GB
Maxtor HD35-800GI-MA 80GB
Maxtor 6Y120L004001 120GB
Maxtor 4A160J00602 160GB
Maxtor 4G160JB 160GB
Maxtor 6Y200P0 200GB
Maxtor 4A250J0 250GB
Seagate ST380021A 80GB
Seagate ST3120023A 120GB
IEI CONFIDENTIAL
3
Page 34
NAS-4300S NETWORK ATTACHED STORAGE SERVICE MANUAL
4
Appendix B.
CONSOLE CABLE CONNECTION
To access the system BIOS for diagnosis, you wil l need to connect the monitor
and keyboard via the console cables. The console cables are included in the
NAS-4300S Service Kits, which can be ordered as a spare part.
Note: Refer to Chapter 6, Spare Parts for ordering the service kits.
Please follow below figure to connect the console cable to the NAS-4300S main
board.
Keyboard
VGA
IEI CONFIDENTIAL
3
Loading...