The information in this document is subject to change without prior notice in order to
improve reliability, design and function and does not represent a commitment on the part
of the manufacturer.
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibil ity of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.
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Manual Conventions
WARNING
Warnings appear where overlooked details may cause damage to the
equipment or result in personal injury. Warnings should be taken
seriously.
CAUTION
Cautionary messages should be heeded to help red uce the chance of
losing data or damaging the product.
NOTE
These messages inform the reader of essent ial but non-critical
information. These messages should be read carefully as any directions
or instructions contained therein can help avoid making mistakes.
The HYPER-RK39 series is a single bard computer in Pico-ITX form factor with an
on-board Rockchip RK3399 SoC and 1866 MHz 2 GB LPDDR3 memory. It is a platform
that supports Android 7.1 and Ubuntu 16.04 OS.
The HYPER-RK39 series includes one HDMI connector and one eDP connector for
display. One RJ-45 GbE connector provides the system with smooth connections to an
external LAN.
Expansion and I/O include one full-size PCIe Mini slot, one USB 3.1 Type-C port, one
USB 3.1 port, one USB 2.0 port and digital I/O pin headers. Serial device connectivity is
provided by the external RS-232/422/485 connector.
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1.2 Features
Some of the HYPER-RK39 motherboard features are listed below:
Pico-ITX motherboard supports Rockchip RK3399 on-boa rd SoC
HDMI and eDP support dual display
On-board 1866 MHz 2 GB LPDDR3 memory
16 GB eMMC NAND flash and one microSD slot
802.11a/b/g/n/ac Wi-Fi and Bluetooth v4.1
GbE LAN supported by Realtek RTL8211E controller
Optional WWAN by t he full-size PCIe Mini slot
Equipped MIPI CSI interface for camera
One external RS-232/422/485 connector
Two USB 3.1 ports (Type-A + Type-C) and one USB 2.0 port
Support Android 7.1 and Ubuntu 16.04 OS
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1.3 Connectors
The connectors on the HYPER-RK39 are shown in the figure below.
Figure 1-2: Connectors (Front Side)
Figure 1-3: Connectors (Solder Side)
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1.4 Dimensions
The dimensions of the HYPER-RK39 series are listed in Figure 1-4.
Figure 1-4: Dimensions (mm)
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1.5 Data Flow
Figure 1-5 shows the data flow between the system chipset, the CPU and other
components installed on the motherboard.
Figure 1-5: Data Flow Diagram
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1.6 Technical Specifications
HYPER-RK39 technical specifications are listed below.
Wireless LAN 802.11a/b/g/n/ac
Bluetooth Bluetooth v4.1
Ethernet Realtek RTL8211E GbE transceiver
WWAN Optional by PCIe Mini LTE module
Display Output 1 x HDMI output port
1 x eDP port
Digital I/O 8-bit digital I/O (4 in and 4 out)
Supported OS Android 7.1 or Linux Ubuntu 16.04
Watchdog Timer Yes
I/O Interface
Serial Port 1 x RS-232/422/485 by DB-9
Ethernet 1 x RJ-45 GbE port
USB Ports 1 x USB 3.1 Type-A
1 x USB 3.1 Type-C (for OS update)
1 x USB 2.0 Type-A
Audio Connector 1 x Speaker connector by 2-pin header
Camera 1 x Camera connector (MIPI CSI)
I2C 1 x I2C
1 x Earphone (Line-in/line-out) connector by 10-pin wafer
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Specification HYPER-RK39
Environmental and Power Specifications
Power Supply 12 V DC input power (2-pin wafer)
Power Consumption
Operating Temperature -10°C ~ 50°C with air flow
Storage Temperature -20°C ~ 60°C
Humidity 10% ~ 95%, non-condensing
Safety CE, FCC
Physical Specifications
Dimensions 100 mm x 72 mm
Weight GW/NW 600 g / 250 g
Table 1-1: Technical Specifications
+12 V @ 3.0 A (Rockchip RK3399 SoC with 2 GB 1866 MHz
LPDDR3 memory)
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Chapter
2
2 Unpacking
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2.1 Anti-static Precautions
WARNING!
Static electricity can destroy certain elect ronics. Make sur e to follow the
ESD precautions to prevent damage to the product, and injury to the
user.
Make sure to adhere to the following guidelines:
Wear an anti-static wristband: Wearing an anti-static wristband can prevent
electrostatic discharge.
Self-grounding: Touch a grounded conductor every few minutes to discharge
any excess static buildup.
Use an anti-static pad: When configuring any circuit board, place it on an
anti-static mat.
Only handle the edges of the PCB: Don't touch the surface of the
motherboard. Hold the motherboard by the edges when handling.
2.2 Unpacking Precautions
When the HYPER-RK39 is unpacked, please do the following:
Follow the antistatic guidelines above.
Make sure the packing box is facing upwards when opening.
Make sure all the packing list items are present .
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2.3 Packing List
NOTE:
If any of the components listed in the checklist below are missing, do not
proceed with the installation. Contact the IEI reseller or vendor the
HYPER-RK39 was purchased from or contact an IEI sales represe ntative
directly by sending an email to sales@ieiworld.com
The HYPER-RK39 is shipped with the following components:
Quantity Item and Part Number Image
1 HYPER-RK39 single board computer
1 Power cable
1 Heat sink with four M3*10 screws
.
1 QIG
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2.4 Optional Items
The following are optional components which may be separately purchased:
Item and Part Number Image
GPIO cable, 250mm, p=2.54 mm
(P/N: 32133-030000-100-RS)
The HYPER-RK39 has one external USB 3.1 Gen 1 port and one USB 2.0 port. The USB
connector can be connected to a USB 2.0 or USB 3.1 device.
Figure 3-21: External USB Type-A Ports
USB 3.1 Gen1 Type-A and USB 2.0 Type-A
See Figure 3-17
CN Label: USB_C1
CN Type:
USB 3.1 Gen1 Type-C
CN Location:
The HYPER-RK39 also has one external USB 3.1 Type-C port that supports USB Type-C
devices.
See Figure 3-22
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Figure 3-22: External USB 3.1 Type-C Port
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Chapter
4
4 Installation
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Failure to take ESD precautions during the installation of the
4.1 Anti-static Precautions
WARNING:
HYPER-RK39 may result in permanent damage to the HYPER-RK39
and severe injury to the user.
Electrostatic discharge (ESD) can cause serious damage to electronic components,
including the HYPER-RK39. Dry climates are especially susceptible to ESD. It is therefore
critical that whenever the HYPER-RK39 or any other electrical component is handled, the
following anti-static precautions are strictly adhered to.
Wear an anti-static wristband: Wearing a simple anti-static wristband can
help to prevent ESD from damaging the board.
Self-grounding Before handling the board, touch any grounded conducting
material. During the time the board is handled, f requently touch any
conducting materials that are connected to the ground.
Use an anti-static pad: When configuring the HYPER-RK39, place it on an
anti-static pad. This reduces the possibility of ESD damaging the
HYPER-RK39.
Only handle the edges of the PCB: When handling the PCB, hold the PCB
by the edges.
4.2 Installation Considerations
NOTE:
The following installation notices and installation considerations should
be read and understood before installation. All installation notices must
be strictly adhered to. Failing to adhere to these precautions may lead
to severe damage and injury to the person performing the installation.
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WARNING:
The installation instructions described in this manual should be carefully
followed in order to prevent damage to the HYPER-RK39, component s and
injury to the user.
Before and during the installation please DO the following:
Read the user manual:
oThe user manual provides a complete description of the HYPER-RK39
installation instructions and configuration opt i ons.
Wear an electrostatic discharge cuff (ESD):
oElectronic components are easily damaged by ESD. Wearing a n ESD cuff
removes ESD from the body and helps prevent ESD damage.
Place the HYPER-RK39 on an antistatic pad:
oWhen installing or configuring the motherboa rd, pl ace it on an antistatic
pad. This helps to prevent potential ESD damage.
Turn all power to t he HYPER-RK39 off:
oWhen working with the HYPER-RK39, make sure that it is disconnected
from all power supplies and that no elect ricity is b eing f ed into the sy stem.
Before and during the installation of the HYPER-RK39:
DO NOT remove any of the stickers on the PCB board. These st i ckers are
required for warranty validation.
DO NOT use the product before ve rifying all the cables an d powe r conne ctors
are properly connected.
DO NOT allow screws to come in contact with the PCB circuit, connector pins,
or its components.
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4.3 Full-size PCIe Mini Card Installation
The PCIe Mini card slot allows installation of either a full-size PCIe Mini card. To install a
full-size PCIe Mini card, please follow the steps below.
Step 1: Locate the PCIe Mini card slot. See Chapter 3.
Step 2: Remove the retention screw. Remove the retention sc rew as shown in
Figure 4-1.
Figure 4-1: Removing the Retention Screw
Step 3: Insert into the socket at an angle. Line up the notch on the card w ith t he notch
on the slot. Slide the PCIe Mini card into the socket at an angle of a bout 20º
(Figure 4-2).
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Figure 4-2: Inserting the Full-size PCIe Mini Card into the Slot at an Angle
Step 4: Secure the full-size PCIe Mini card. Secure the full-size PCIe Mini card with
the retention screw previously removed (Figure 4-3). Step 0:
Figure 4-3: Securing the Full-size PCIe Mini Card
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keeping components within recommended
operating temperatures. The chassis should have fans and vents as
4.4 Chassis Installation
4.4.1 Airflow
WARNING:
Airflow is critical for
necessary to keep things cool.
The HYPER-RK39 must be installed in a chassis with ventilation holes on the sides
allowing airflow to travel through the heat sink surface. In a system with an individual
power supply unit, the cooling fan of a power supply can also help generate airflow
through the board surface.
4.4.2 Heat Sink Installation
WARNING:
1. Never run the HYPER-RK39 without the heat sink secured to the
board. The heat sink ensures the system remains cool.
2 The plastic sheet attached on the thermal pad of the heat sink must
be removed before installation.
A heat sink is shipped with the HYPER-RK39. The heat sink must be installed on to the
HYPER-RK39 before operation. The following figure shows how to install the heat sink.
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Figure 4-4: Heat Sink Installation
4.4.3 Motherboard Installation
To install the HYPER-RK39 motherboard into the chassis please refer to the reference
material that came with the chassis.
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Figure 4-5: IEI Resource Download Center
4.5 Available Drivers
All the drivers for the HYPER-RK39 are available on IEI Resource Download Center
(https://download.ieiworld.com
relevant software, utilities, and documentation.
4.5.1 Driver Download
). Type HYPER-RK39 and press Enter to find all the
To download drivers from IEI Resource Download Center, follow the steps below.
Step 1: Go to https://download.ieiworld.com
Step 2: All product-related software, utilities, and documentation will be listed. You can
choose Driver to filter the result.
. Type HYPER-RK39 and press Enter.
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its content. On Windows 7 system, an additional tool (such as Virtual
Step 3: Click the driver file name on the page and you will be prompted with the
following window. You can download the entire ISO file (
arrow to find an individual driver and click the file name to download (
), or click the small
).
NOTE:
To install software from the downloaded ISO image file in Windows 8,
8.1 or 10, double-click the ISO file to mount it as a virtual drive to view
CD-ROM Control Panel from Microsoft) is needed to mount the file.
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Chapter
5
5 Android OS
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The HYPER-RK39 may come with Android OS pre-installed. This chapter introduces the
user interface and basic functions of Android OS in stalled in the HYPER-RK39.
5.1 Home Screen
Android OS supports multiple home screens allowing users to customize the screen with
widgets, apps and shortcuts. The following sections describe the basic technique to
manage the home screen.
5.1.1 Adding a Home Screen
To add a home screen, touch and hold an app/widget icon. The fol l owing screen appears,
indicating that a new home screen is available. Drag and relea se the icon to the new home
screen.
Figure 4-1: Adding a Home Screen
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5.1.2 Switching between Home Screens
Swipe right or left to switch between home screens.
Figure 4-2: Multiple Home Screens
5.1.3 Favorites Tray
The Favorites tray at the bottom of each home screen allows users to keep the most
important or frequently usedshortcuts.
Figure 4-3: Favorites Tray
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5.1.4 Adding Shortcuts
To add app or widget shortcuts on the home s cr een, follow the steps below.
Step 1: To add an app shortcut, tap the up arrow on the home screen to access the
All Apps page.
To add a widget shortcut, touch and hold the background of a home screen, then
tap WIDGETS.
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Step 2: Touch and hold an app icon or a widget, and drag it to the home screen.
Figure 4-4: All Apps/WIDGETS Page
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5.1.5 Arranging the Home Screen
The items on the home screen can be moved and deleted. Touch and hold an item on the
home screen and drag it where you want. To trash the item on the screen, drag it to the
Remove icon. Release the icon when it turns gray.
Figure 4-5: Trash an Item on Home Screen
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5.2 Navigation Buttons
The navigation buttons shown in Figure 4-8 c an always be found at the bottom of every
screen.
Figure 4-6: Navigation Buttons
Buttons Description
Table 4-1: Navigation Buttons
Tap to turn t he volume down.
Tap to return to the previous screen.
Tap to return to the home screen.
Tap to display all the recently used applications.
Tap to turn t he volume up.
Tap to take a screenshot.
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5.3 Status Bar
The status bar on the top of the screen (Figure 4-9) displays system status, such as
battery level or signal strength.
Figure 4-7: Status Bar
Swipe down from the status bar to view notification and status details (Figure 4-10).
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Figure 4-8: Notification List and System Status
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Chapter
6
6 Ubuntu OS
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The HYPER-RK39 may come with Ubuntu 16.04 OS pre-installed. This chapter introduces
the user interface and basic functions of Ubuntu OS installed in the HYPER-RK39.
6.1 Desktop
Figure 4-1: Ubuntu Desktop
Panel It is used for starting and switching applications and for receiving information
about the system. It includes:
- Clock: displays the date and time.
- Notification Area: contains indicators which provide system information,
including network connectivity, power management and system settings.
The position of the panel, the items it contains and the Menu ar e all
customizable by right-clicking on the Panel and select Panel → Panel
Preferences.
Menu Button Clicking on the menu b utton will open the Menu, offering many choices of
applications. (See the following section for details.)
Desktop The default desktop has just three icons on it: Home (where all personal data
are stored), File System (which is the root of the filesystem) and Trash. The
desktop can be customized by right-clicking in a blank area and choosing
Desktop Settings.
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6.2 Menu
Figure 4-2: Ubuntu Menu
The Menu is an application launcher. After clicking on the Menu Button, a list of favorite
applications is displayed. The user can browse through all of installed applications by
clicking on the category buttons on the side. Additionally, the Menu keeps a list of the last
ten applications that the user has launched from it .
Along the bottom of the Menu window are icons for Settings Manager, Lock Screen and
Log Out.
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6.3 Network Connection
Figure 4-3: Ubuntu NetworkManager
Ubuntu uses NetworkManager to manage wired and wireless connections.
NetworkManager will automatically use a wired network, if one is available.
To see all available connections, click the NetworkManager icon. To connect to a network,
click the network name. To disconnect from a network, click the NetworkManager icon,
and select Disconnect. To disable (and re-enable) wired and/or wireless connections all
together, click the NetworkManager icon, then select Enable Networking and Enable Wi-Fi.
To configure the connections, click the NetworkManager icon and select Edit. In the
dialog, select the appropriate network and press Edit or press Add to set up new
networks.
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6.4 Managing Applications
NOTE:
1. To be able to install new software from the repositories, the system
must be connected to the Internet.
2. Administrative access is required to add and remov e sof tware.
The Ubuntu software repositories contain software for users to download. To access the
repositories, launch Software from the Menu.
Installing new software
Search for an application or select a category to f i nd an appl ication to install
From the application page, click Install
The user will be asked to enter the system password; once entered, installation
will begin
A shortcut to the application will be added to the Applications menu
Figure 4-4: Ubuntu Software
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Removing software
Click Installed on the top panel
Find the application that you want to remove by using the search box or looking
through the installed applications
Select the application and click Remove
The user may be asked to enter the system password; once entered, the
application will be removed
Figure 4-5: Removing Software
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Appendix
A
A Regulatory Compliance
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This equipment complies with Part 15 of the FCC Rules. Operation is subject to the
commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction
l, may cause harmful interference to radio communications. Operation of this
DECLARATION OF CONFORMITY
This equipment has been tested a nd found to com ply with specif ications f or CE marking.
If the user modifies and/or installs other devices in the equipment, the CE conformity
declaration may no longer apply.
FCC WARNING
following two conditions:
This device may not cause harmful interference, and
This device must accept any interference receiv ed, including interference
that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in a
manua
equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
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B Product Disposal
Appendix
B
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instructions and local
CAUTION:
Risk of explosion if battery is replaced by an incorrect type. Only
certified engineers should replace the on-board battery.
Dispose of used batteries according to
regulations.
Outside the European Union–If you wish to dispose of used electrical and
electronic products outside the Europea n Union, please contact your local
authority so as to comply with the correct dispo sal m ethod.
Within the European Union–The device that produces less waste and is
easier to recycle is classified as electroni c device in terms of the European
Directive 2012/19/EU (WEEE), and must not be di sposed of as domestic
garbage.
EU-wide legislation, as implemented in each Membe r State, require s that
waste electrical and electronic products carrying the mark (left) must be
disposed of separately from normal household waste. This includes
monitors and electrical accessories, such as signal cables or power
cords. When you need to dispose of your device, please follow the
guidance of your local authority, or ask the shop where you purchased the product. The
mark on electrical and electronic products only applies to the current European Union
Member States.
Please follow the national guidelines for elect rical and electronic product disposal.
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Appendix
C
C Hazardous Materials
Disclosure
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The details provided in this appendix are to ensure that the product is compliant with the
Peoples Republic of China (China) RoHS standards. The table below acknowledges the
presences of small quantities of certain material s in the product, and is applicable t o China
RoHS only.
A label will be placed on each product to indicate the estimated “Environmentally Friendly
Use Period” (EFUP). This is an estimate of the number of years that these substances
would “not leak out or undergo abrupt change.” This product may contain replaceable
sub-assemblies/components which have a shorter EFUP such as batteries and lamps.
These components will be separately marked.
Please refer to the following table.
Part Name Toxic or Hazardous Substances and Elements
Lead
(Pb)
Housing
Display
Printed Circuit
Board
Metal Fasteners
Cable Assembly
Fan Assembly
Power Supply
Assemblies
Battery
O: This toxic or hazardous substance is contained in all of the homogeneous materials for the part is below the lim it
requirement in SJ/T11363-2006 (now replaced by GB/T 26572-2011).
X: This toxic or hazardou s substance is contained in at least one of the ho mogeneous materials for this part is above
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
Mercury
(Hg)
Cadmium
(Cd)
Hexavalent
Chromium
(CR(VI))
Polybrominated
Biphenyls
(PBB)
Polybrominated
Diphenyl Ethers
(PBDE)
the limit requirement in SJ/T11363-2006 (now replaced by GB/T 26572-2011).