IEI Integration ICECEARE-10W User Manual

ICECARE-10W Mobile Sales Assistant
MODEL:
ICECARE-10W Series
10.1” Mobile Sales Assistant with
Intel® Core i7/Atom/Celeron® CPU, DDR3 SDRAM,
802.11b/g/n Wireless, Bluetooth, RFID, USB, Micro HDMI,
MSR, SCR, RoHS Compliant, IP 54 Compliant Front Panel
User Manual
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ICECARE-10W Mobile Sales Assistant
Revision
Date Version Changes
2 April, 2014 1.01 Modified the CPU specifications of the model with Intel®
Celeron® processor. Modified Section
18 December, 2013 1.00 Initial release
3.7: Testing Smart Card Reader
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ICECARE-10W Mobile Sales Assistant
COPYRIGHT NOTICE
In no event will the manufacturer be liable for direct, indirect, special, incidental, or
consequential damages arising out of the use or inability to use the product or
documentation, even if advised of the possibility of such damages.
This document contains proprietary information protected by copyright. All rights are
reserved. No part of this manual may be reproduced by any mechanical, electronic, or
other means in any form without prior written permission of the manufacturer.
TRADEMARKS
Copyright
All registered trademarks and product names mentioned herein are used for identification
purposes only and may be trademarks and/or registered trademarks of their respective
owners.
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ICECARE-10W Mobile Sales Assistant
WARNING
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and(2) this device must accept any interference received, including interference that may cause u ndesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/ TV technician for help.
You are cautioned that any change or modifications to the equipment not expressly approve by the party responsible for compliance could void your authority to operate such equipment.
IMPORTANT NOTE:
FCC Radiation Exposure Statement: This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body
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ICECARE-10W Mobile Sales Assistant
Table of Contents
1 INTRODUCTION.......................................................................................................... 1
1.1 OVERVIEW.................................................................................................................. 2
1.2 FEATURES................................................................................................................... 3
1.3 MODEL VARIATIONS................................................................................................... 3
1.4 FRONT PANEL............................................................................................................. 4
1.4.1 Status Indicators ................................................................................................ 4
1.5 REAR PANEL............................................................................................................... 6
1.6 SIDE PANELS .............................................................................................................. 6
1.7 TOP PANEL ................................................................................................................. 7
1.8 TECHNICAL SPECIFICATIONS ...................................................................................... 7
1.9 DIMENSIONS............................................................................................................... 9
2 UNPACKING ............................................................................................................... 10
2.1 UNPACK THE SYSTEM................................................................................................11
2.2 PACKING LIST............................................................................................................11
3 HARDWARE INSTALLATION................................................................................. 13
3.1 INSTALLATION CONSIDERATIONS.............................................................................. 14
3.2 CHARGE THE SYTEM ................................................................................................ 15
3.3 POWER-UP THE SYSTEM ........................................................................................... 16
3.4 USING RFID READER............................................................................................... 17
3.5 USING BARCODE SCANNER...................................................................................... 20
3.5.1 Barcode Setting................................................................................................ 25
3.6 USING MAGNETIC STRIPE READER .......................................................................... 29
3.7 TESTING SMART CARD READER ............................................................................... 33
4 DRIVER INSTALLATION......................................................................................... 35
4.1 AVAILABLE SOFTWARE DRIVERS .............................................................................. 36
4.2 INTEL® CHIPSET DRIVER......................................................................................... 36
4.3 INTEL® GRAPHICS DRIVER ...................................................................................... 38
4.4 AUDIO DRIVER......................................................................................................... 39
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4.5 BLUETOOTH DRIVER................................................................................................ 41
4.6 WIRELESS LAN DRIVER .......................................................................................... 43
4.7 RFID DRIVER .......................................................................................................... 45
5 BIOS SETUP................................................................................................................ 48
5.1 INTRODUCTION......................................................................................................... 49
5.1.1 Starting Setup................................................................................................... 49
5.1.2 Using Setup...................................................................................................... 49
5.1.3 Getting Help..................................................................................................... 50
5.1.4 BIOS Menu Bar................................................................................................ 50
5.2 MAIN........................................................................................................................ 51
5.3 ADVANCED............................................................................................................... 52
5.3.1 ACPI Settings................................................................................................... 53
5.3.2 RTC Wake Settings........................................................................................... 54
5.3.3 T rusted Computing........................................................................................... 55
ICECARE-10W Mobile Sales Assistant
5.3.4 CPU Configuration.......................................................................................... 56
5.3.5 SATA Configuration......................................................................................... 57
5.3.6 Intel(R) Rapid Start Technology....................................................................... 58
5.3.7 USB Configuration........................................................................................... 59
5.3.8 iWDD Serial Ports Configuration ................................................................... 60
5.3.8.1 Serial Port 1 Configuration....................................................................... 61
5.3.8.2 Serial Port 2 Configuration....................................................................... 62
5.3.9 H/W Monitor.................................................................................................... 63
5.3.10 Serial Port Console Redirection.................................................................... 63
5.3.11 IEI Feature..................................................................................................... 64
5.4 CHIPSET ................................................................................................................... 65
5.4.1 PCH-IO Configuration .................................................................................... 66
5.4.2 System Agent (SA) Configuration .................................................................... 69
5.4.2.1 Graphics Configuration............................................................................. 69
5.4.2.2 Memory Configuration ............................................................................. 71
5.5 BOOT........................................................................................................................ 72
5.6 SECURITY................................................................................................................. 74
5.7 EXIT......................................................................................................................... 74
A SAFETY PRECAUTIONS.........................................................................................76
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ICECARE-10W Mobile Sales Assistant
A.1 SAFETY PRECAUTIONS ............................................................................................ 77
A.1.1 General Safety Precautions............................................................................. 77
A.1.2 Anti-static Precautions.................................................................................... 78
A.1.3 Product Disposal............................................................................................. 79
A.2 MAINTENANCE AND CLEANING PRECAUTIONS........................................................ 79
A.2.1 Maintenance and Cleaning.............................................................................. 79
A.2.2 Cleaning Tools................................................................................................. 80
B BIOS OPTIONS .......................................................................................................... 82
C TERMINOLOGY ....................................................................................................... 85
D WA TCHDOG TIMER ................................................................................................89
E HAZARDOUS MATERIALS DISCLOSURE ......................................................... 92
E.1 HAZARDOUS MATERIALS DISCLOSURE TABLE FOR IPB PRODUCTS CERTIFIED AS
ROHS COMPLIANT UNDER 2002/95/EC WITHOUT MERCURY ....................................... 93
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ICECARE-10W Mobile Sales Assistant
List of Figures
Figure 1-1: ICECARE-10W Series..................................................................................................2
Figure 1-2: Front Panel ..................................................................................................................4
Figure 1-3: Front Panel LED Indicators........................................................................................4
Figure 1-4: Rear Panel....................................................................................................................6
Figure 1-5: Side Panels..................................................................................................................6
Figure 1-6: Top Panel.....................................................................................................................7
Figure 1-7: Dimensions (units in mm)..........................................................................................9
Figure 3-1: Power Input Connector and Power LED Indicator.................................................15
Figure 3-2: Windows Embedded 7 Power Management Screen..............................................16
Figure 3-3: Power Button and Power LED Location.................................................................16
Figure 3-4: PcscTool Location....................................................................................................18
Figure 3-5: NXP PCSC Tool Screen............................................................................................18
Figure 3-6: NXP PCSC Tool – Mode Selection...........................................................................19
Figure 3-7: NXP PCSC Tool – Reader Selection........................................................................19
Figure 3-8: NXP PCSC Tool – Select the Reader.......................................................................19
Figure 3-9: NXP PCSC Tool – Read RFID Card..........................................................................20
Figure 3-10: RFID Reader Location.............................................................................................20
Figure 3-11: Barcode Scanner Program Location.....................................................................21
Figure 3-12: EasySet InstallShield Wizard.................................................................................22
Figure 3-13: Menu Button and Barcode Status Indicator.........................................................22
Figure 3-14: EasySet Window .....................................................................................................23
Figure 3-15: EasySet – Communication.....................................................................................23
Figure 3-16: Device Selection Window.......................................................................................24
Figure 3-17: Communication – Disconnect ...............................................................................24
Figure 3-18: Barcode Information Display Area........................................................................25
Figure 3-19: Barcode Parameters...............................................................................................26
Figure 3-20: Symbologies............................................................................................................27
Figure 3-21: Operating Settings..................................................................................................27
Figure 3-22: Scanning/Triggering...............................................................................................28
Figure 3-23: Beeps/Green Indicator LED ...................................................................................28
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ICECARE-10W Mobile Sales Assistant
Figure 3-24: Check COM Port Information for MSR..................................................................30
Figure 3-25: 3DesHeadV1.3 Demo Program Location ..............................................................30
Figure 3-26: 3DesHeadV1.3 – Open COM...................................................................................31
Figure 3-27: 3DesHeadV1.3 – Data Read....................................................................................31
Figure 3-28: Swipe a Magnetic Stripe Card................................................................................32
Figure 3-29: Magnetic Stripe Card Information.........................................................................32
Figure 3-30: Insert Smart Card....................................................................................................33
Figure 3-31: Smart Card Reader Testing 1.................................................................................33
Figure 3-32: Smart Card Reader Testing 2.................................................................................34
Figure 4-1: Chipset Driver Location............................................................................................37
Figure 4-2: Intel® Chipset Device Software...............................................................................37
Figure 4-3: Graphics Driver Location.........................................................................................38
Figure 4-4: Intel® Graphics Driver InstallShield Wizard...........................................................39
Figure 4-5: Speaker and Microphone Driver Location..............................................................40
Figure 4-6: Realtek HD Audio Driver InstallShield Wizard .......................................................41
Figure 4-7: Bluetooth Driver Location........................................................................................42
Figure 4-8: Bluetooth Driver InstallShield Wizard.....................................................................43
Figure 4-9: Wireless LAN Driver Location .................................................................................44
Figure 4-10: Bluetooth Driver InstallShield Wizard...................................................................45
Figure 4-11: RFID Driver Location ..............................................................................................46
Figure 4-12: RFID Driver Folder ..................................................................................................46
Figure 4-13: RFID Driver Installation ..........................................................................................47
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ICECARE-10W Mobile Sales Assistant
List of Tables
Table 1-1: Model Variations...........................................................................................................3
Table 1-2: Status Indicators...........................................................................................................5
Table 1-3: Technical Specifications..............................................................................................8
Table 2-1: Packing List.................................................................................................................12
Table 5-1: BIOS Navigation Keys................................................................................................50
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ICECARE-10W Mobile Sales Assistant
BIOS Menus
BIOS Menu 1: Main.......................................................................................................................51
BIOS Menu 2: Advanced..............................................................................................................52
BIOS Menu 3: ACPI Configuration..............................................................................................53
BIOS Menu 4: RTC Wake Settings..............................................................................................54
BIOS Menu 5: Trusted Computing..............................................................................................55
BIOS Menu 6: CPU Configuration...............................................................................................56
BIOS Menu 7: SATA Configuration.............................................................................................57
BIOS Menu 8: Intel(R) Rapid Start Technology .........................................................................58
BIOS Menu 9: USB Configuration...............................................................................................59
BIOS Menu 10: iWDD Serial Ports Configuration......................................................................60
BIOS Menu 11: Serial Port 1 Configuration Menu.....................................................................61
BIOS Menu 12: Hardware Health Configuration........................................................................63
BIOS Menu 13: Serial Port Console Redirection.......................................................................64
BIOS Menu 14: IEI Feature...........................................................................................................65
BIOS Menu 15: Chipset................................................................................................................66
BIOS Menu 16: PCH-IO Configuration........................................................................................66
BIOS Menu 17: System Agent (SA) Configuration....................................................................69
BIOS Menu 18: Graphics Configuration.....................................................................................70
BIOS Menu 19: Memory Configuration.......................................................................................71
BIOS Menu 20: Boot.....................................................................................................................72
BIOS Menu 21: Security...............................................................................................................74
BIOS Menu 22: Exit.......................................................................................................................75
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ICECARE-10W Mobile Sales Assistant

1 Introduction

Chapter
1
Page 1

1.1 Overview

ICECARE-10W Mobile Sales Assistant
Figure 1-1: ICECARE-10W Series
The ICECARE-10W Series is a mobile sales assistant with a 10.1 inch touchscreen and
an IP 54 compliant front panel. The ICECARE-10W Series features an Intel® Atom™
processor N2600, Intel® Celeron® processor 1007U or Intel® Core™ i7-3517U processor
with DDR3 SDRAM memory.
Storage needs are met by the preinstalled 32 GB mSATA PCIe Mini module with Windows
Embedded Standard 7 P operating system.
Wireless networking is enabled through an 802.11b/g/n wireless adapter. A Bluetooth v3.0
module provides a connection to Bluetooth devices. Two USB 2.0 ports and one Micro
HDMI port are available on the side panel for peripherals.
The ICECARE-10W Series also features an RFID reader, an optional barcode scanner, an
optional magnetic stripe card reader and an optional smart card reader for advanced data
acquisition.
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ICECARE-10W Mobile Sales Assistant

1.2 Features

Some of the standard features of the ICECARE-10W Series include:
10.1” TFT XGA LCD
Intel® Core™ i7-3517U processor, Intel® Atom™ processor N2600 or Intel®
Celeron® processor 1007U supported
Support RFID reader
Support Bluetooth and Wi-Fi wireless connection
Optional 1D/2D barcode scanner, optional magnetic stripe reader and
optional smart card reader
IP 54 compliant front panel protection
Windows® Embedded Standard 7 P OS
RoHS compliant

1.3 Model Variations

There are six models of the ICECARE-10W Series. All of the models support 802.11b/g/n
wireless and Bluetooth connection and are equipped with the multi-touch projected
capacitive touchscreen and a 32 GB SSD module. The model numbers and model
variations are listed below.
ICECARE-10W CPU Memory Barcode MSR SCR IPS Panel
-R10 Intel® Atom
N2600 1.6GHz
-ET-R10 Intel® Atom N2600 1.6GHz
-CE-R10 Intel® Celeron® 1007U 1.5GHz
-CE-ET-R10 Intel® Celeron® 1007U 1.5GHz
-I7-R10 Intel® Core
2.0 GB 1D/2D Yes Yes N/A
2.0 GB N/A N/A N/A N/A
4.0 GB 1D/2D Yes Yes N/A
4.0 GB N/A N/A N/A N/A
4.0 GB 1D/2D Yes Yes Yes
i7-3517U 1.9GHz
-I7-ET-R10 Intel® Core i7-3517U 1.9GHz
4.0 GB N/A N/A N/A Yes
Table 1-1: Model Variations
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1.4 Front Panel

The front panel of the ICECARE-10W Series has a 10.1” TFT LCD with a multi-touch
proected capacitive touchscreen. Four LED indicators are also located on the front panel.
ICECARE-10W Mobile Sales Assistant
Figure 1-2: Front Panel

1.4.1 Status Indicators

Figure 1-3: Front Panel LED Indicators
There are four LED indicators on the front panel of the ICECARE-10W Series as show in
the figure above. Following are descriptions of their functions:
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ICECARE-10W Mobile Sales Assistant
Status Indicator Description Power/Battery
RFID/Barcode
Storage
Bluetooth/Wi-Fi
Off: the system is off or the system is fully charged Solid red: the system is being charged. Blinking red: the battery is low (below 9%). Solid blue: the system is turned on. Solid purple: the system is turned on and being charged.
Off: the barcode scanner or the RFID reader is off Solid red: the barcode scanner is turned on Solid blue: the RFID reader is turned on Solid purple: the barcode scanner and the RFID reader are
both turned on Off: the hard drive is not accessed (when the system is on) or
the system is off without standby power (AC power off).
Solid red: the hard drive is accessed Solid blue: the system is off and being charged (or with
standby power) Blinking blue: The system suspends to RAM (S3)
Off: Bluetooth RF is off or Wi-Fi RF is not active Solid red: Bluetooth RF is turned on Solid blue: Wi-Fi RF is active
Table 1-2: Status Indicators
Solid purple: Bluetooth and Wi-Fi are both turned on
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1.5 Rear Panel

The rear panel has an RFID reader, a speaker and an optional barcode scanner.
Figure 1-4: Rear Panel
ICECARE-10W Mobile Sales Assistant

1.6 Side Panels

The side panels have connectors, button and readers as shown in 473Figure 1-5.
Figure 1-5: Side Panels
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The menu button has two functions:
Short press: turn on the barcode scanner
Long press: act as a Ctrl+ Alt+Del key combination
ICECARE-10W Mobile Sales Assistant

1.7 Top Panel

The power button is located on the top panel. To power-up the system, long press the
power button for few seconds until the power status LED on the front panel lights up in
blue.
Figure 1-6: Top Panel

1.8 Technical Specifications

The technical specifications for the ICECARE-10W Series are listed in the table below.
System ICECARE-10W Series
CPU and Chipset 1.6GHz Intel® Atom™ processor N2600 with Intel® NM10 chipset,
1.5GHz Intel® Celeron® processor 1007U with Intel® HM76 chipset or
1.9GHz Intel® Core™ i7-3517U processor with Intel® HM76 chipset
Memory On-board 4.0 GB 1333 MHz DDR3 SDRAM (2.0 GB for N2600 models) OS Microsoft Windows Embedded Standard 7 P (WES7P) Storage 1 x 32 GB mSATA PCIe Mini module with 3Gb/s data transfer rate Audio 1 x Speaker Barcode Scanner 1D laser/2D imager barcode scanner (optional) MSR 1 x Magnetic stripe card reader with hardware encryption (optional) SCR 1 x Smart card reader (optional) Display LCD 10.1” TFT LCD with projected capacitive touchscreen Max. Resolution 1280 x 800 (WXGA) Brightness 250 cd/m2 (350 cd/m2 for I7 models) Viewing Angle (H/V) 150/145 Backlight LED backlight Touchscreen Multi-touch capacitive screen with five simultaneous-detection points
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Communication Wireless LAN 802.11b/g/n Bluetooth Bluetooth v3.0 RFID 13.56 MHz RFID compliant with 14443A and 14443B Power Power Input 19 V DC input Power Adapter Input AC: 100 V ~ 240 V
Output DC: 19 V DC, 2.1 A
Battery 14.8 V 3500 mAh Lithium Ion Battery (non-removable) Physical Character Construction Material Plastic Dimensions (W x H x D) 290.0 mm x 206.5 mm x 22.5 mm Operation Temperature 0ºC ~ 40ºC Storage Temperature -20ºC ~ 60ºC
ICECARE-10W Mobile Sales Assistant
Humidity 5% ~ 95% non-condensing Net weight 1.2 kg IP level (front panel) IP 54 Drop Survival 1.2 m with optional protective cover Safety CE, FCC Class B, FCC ID Connectors and Buttons I/O Ports and Buttons 1 x 19 V DC input connector
2 x USB 2.0 ports 1 x Micro HDMI port 1 x Headset jack 1 x Menu button 1 x Power button 1 x Magnetic stripe card reader (optional) 1 x Smart card reader (optional)
Front Panel LED Indicators
1 x Power/Battery status LED 1 x Barcode/RFID status LED 1 x Storage LED 1 x Wi-Fi LED
Table 1-3: Technical Specifications
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ICECARE-10W Mobile Sales Assistant

1.9 Dimensions

Figure 1-7: Dimensions (units in mm)
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ICECARE-10W Mobile Sales Assistant
Chapter
2

2 Unpacking

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ICECARE-10W Mobile Sales Assistant

2.1 Unpack the System

To unpack the ICECARE-10W Series, follow the steps below:
WARNING!
Only remove the protective plastic cover stuck to the front screen after
installation. The plastic layer protects the monitor surface during
installation process.
Step 1: Carefully cut the tape sealing the box. Only cut deep enough to break the tape.
Step 2: Open the box.
Step 3: Lift the ICECARE-10W Series out of the boxes.
Step 4: Remove the peripheral parts box from the main box. Step 0:

2.2 Packing List

NOTE:
If any of the components listed in the checklist below are missing, do
not proceed with the installation. Contact the IEI reseller or vendor the
ICECARE-10W Series was purchased from or contact an IEI sales
representative directly by sending an email to
The ICECARE-10W Series is shipped with the following components:
31sales@ieiworld.com.tw.
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Quantity Item Image
1 ICECARE-10W Series mobile sales
assistant
1 Power adapter
1 Utility CD
ICECARE-10W Mobile Sales Assistant
1 Recovery CD
Table 2-1: Packing List
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ICECARE-10W Mobile Sales Assistant

3 Hardware Installation

Chapter
3
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3.1 Installation Considerations

NOTE:
The following installation notices and installation considerations should
be read and understood before installation. All installation notices must
be strictly adhered to. Failing to adhere to these precautions may lead
to severe damage and injury to the person performing the installation.
WARNING:
The installation instructions described in this manual should be
ICECARE-10W Mobile Sales Assistant
carefully followed in order to prevent damage to the components and
injury to the user.
Before and during the installation please DO the following:
Read the user manual:
The user manual provides a complete description of the ICECARE-10W
Series installation instructions and configuration options.
Wear an electrostatic discharge cuff (ESD):
Electronic components are easily damaged by ESD. Wearing an ESD cuff
removes ESD from the body and helps prevent ESD damage.
Place the ICECARE-10W Series on an antistatic pad:
When installing or configuring the motherboard, place it on an antistatic pad.
This helps to prevent potential ESD damage.
Turn all power to the ICECARE-10W Series off:
When working with the ICECARE-10W Series, make sure that it is
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disconnected from all power supplies and that no electricity is being fed into
the system.
Before and during the installation of the ICECARE-10W Series DO NOT:
ICECARE-10W Mobile Sales Assistant
Remove any of the stickers on the PCB board. These stickers are required for
warranty validation.
Use the product before verifying all the cables and power connectors are
properly connected.
Allow screws to come in contact with the PCB circuit, connector pins, or its
components.

3.2 Charge the Sytem

To charge the ICECARE-10W Series, follow the steps below.
Step 1: Connect the ICECARE-10W Series with a power source through the power
adapter came with the package.
Step 2: The system starts to charge the battery and the power status LED lights up in
red indicating the battery is being charged. When the battery is fully charged, the
power status LED turns off.
Figure 3-1: Power Input Connector and Power LED Indicator
Step 3: The user can also turn on the system to check the battery capacity via the
Windows Embedded 7 power management screen (
73Figure 3-2).
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Figure 3-2: Windows Embedded 7 Power Management Screen

3.3 Power-up the System

To power-up the system, push the power button on the top panel for few seconds until the
ICECARE-10W Mobile Sales Assistant
power status LED on the front panel lights up in blue.
Figure 3-3: Power Button and Power LED Location
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ICECARE-10W Mobile Sales Assistant
NOTE:
When the battery is low (below 9%), the power status LED blinks in red.
Please refer to the instruction described in Section
sytem.

3.4 Using RFID Reader

There is a RFID reader on the rear panel. To use the RFID reader, follow the steps below.
Step 1: Check the RFID status indicator on the front panel to make sure the RFID
function is enabled (see Section in the BIOS menu. If the RFID reader is disabled, please go to Chipset Æ
PCH-IO Configuration BIOS menu to enable it (refer to Section
Step 2: Follow the instruction described in Section
Step 3: Double click the PcscTool icon in the RFID folder in the driver CD.
3.1 to charge the
1.4.1). The RFID function is enabled by default
5.4.1).
4.7 to install the RFID driver.
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ICECARE-10W Mobile Sales Assistant
Figure 3-4: PcscTool Location
Step 4: The NXP PCSC Tool window appears (
3Figure 3-5).
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Figure 3-5: NXP PCSC Tool Screen
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