ID TECH VP5300 User Manual

ViVOpay
VP5300
User Manual
80152500-001 Rev. A
ViVOpay VP5300 User Manual
Copyright
Copyright
ID TECH 10721 Walker Street Cypress, CA 90630 USA
This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.
Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ID TECH. ID TECH is a registered trademark of International Technologies and Systems Corporation. ViVOpay and Value through Innovation are trademarks of International Technologies and Systems Corporation. Other trademarks are the property of the respective owner.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these services and hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be uninterrupted, error-free, or completely secure.

2017, International Technologies and Systems Corporation. All rights reserved.
ViVOpay VP5300 User Manual
Caution:
The ViVOpay
VP5300
should be mounted 1
-
2 feet away from ot
her
Caution:
Danger of Explosion if battery is incorrectly replaced. Replace only with
Warning:
Avoid close proximity to radio transmitters which may reduce the ability
FCC Regulatory Compliance
Notices Class B Equipment
This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. This device complies with part 15 of the FCC rules. Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try and correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to the ViVOpay VP5300 not expressly approved by ID TECH could void the user's authority to operate the ViVOpay VP5300.
IC Compliance Warning
Operation is subject to two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
Cautions and Warnings
ViVOpay VP5300 units. Can be adjusted based on lane setup.
same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.
of the reader.
ViVOpay VP5300 User Manual
Table of Contents
1. Overview
1.1
1.2
1.3
1.4
1.5
1.6
1.7
2. VP5300 3-View Drawing
3. VP5300 NFC Antenna 3-View
4. VP5300 Installation
4.1
4.2
4.3
Flush-Mounting the Antenna ................................................................................. 18
Attaching the Cables from the Antenna to the VP5300 ............................................. 18
4.4
4.5
4.6
4.7
Front LED Status .................................................................................................. 22
Diagnostic LED Status .......................................................................................... 22
4.8
Presenting Cards or NFC Phones ......................................................................... 24
5. Installation Points
6. RF Interference
7. Firmware Upgrade
Preparation ........................................................................................................... 26
8. Troubleshooting
.................................................................................................................. 5
Features .......................................................................................................... 7
ViVOpay VP5300: Approvals ........................................................................... 9
ViVOpay VP5300: Firmware ............................................................................ 9
ViVOpay VP5300: Physical/Mechanical Characteristics ................................ 11
ViVOpay VP5300: Environmental Characteristics .......................................... 12
ViVOpay 5300: Durability and Reliability Specs ............................................. 12
ViVOpay VP5300 Contactless Specifications ................................................ 12
.......................................................................................... 13
................................................................................... 14
................................................................................................. 15
Parts List ....................................................................................................... 15
Installation of Reader..................................................................................... 15
Mounting the ViVOpay VP5300 External NFC Antenna ................................. 16
Connecting to Power ..................................................................................... 19
Connecting to the Data Port .......................................................................... 19
Engaging the Removal Detection Switch for Testing ..................................... 21
LED Management ......................................................................................... 22
Using the ViVOpay VP5300 to Make a Purchase .......................................... 24
................................................................................................... 25
....................................................................................................... 25
.................................................................................................. 26
..................................................................................................... 29
ViVOpay VP5300 User Manual
1. Overview
ID TECH's ViVOpay VP5300 is a compact, ruggedized credit card reader designed to support MSR (magstripe) and contact EMV, plus contactless EMV (when the device is mated with the VP5300’s NFC antenna).
The ViVOpay VP5300 is designed to deliver MSR, EMV, and NFC (contactless) payment acceptance with SRED security and reliability, in unattended payment scenarios, such as Parking, Fueling, ATM, Ticketing, and Payment Kiosks. When paired with the ID TECH SmartPIN L100 PCI­certified PIN pad, and the optional NFC antenna, all payment options from Chip-PIN to NFC/mobile wallet solutions can be accepted.
VP5300 leads the industry in low power consumption and ruggedness, with its metal bezel and IK10 and IP65 ratings to ensure long life in demanding conditions. VP5300 is certified to the latest payment standards of EMV (Level 1 and Level 2) and PCI (5.x), and offers easy integration of payments into self-serve kiosk and unattended environments.
The VP5300
VP5300 NFC Antenna
ViVOpay VP5300 User Manual
Model Number
Description
SPTP2
-
988-33-2C-0C
Outdoor hybrid insert reader, metal bezel, 2
SPTP2
-
988-33-2CD-0C Same as above but with Demo Key injected, for
Model Number
Description
8015
2210
-
001 USB cable
80152211
-
001 RS-232 cable
140-2035
-00
Power supply, USA plug, 9VDC, 1.0A; 9
.0-26.
4
Model Number
Description
ID-80152002
-
001 Antenna
NFC Antenna, silver overlay
, with RJ
-
45 (male)
ID-80152002
-
002 Ante
nna NFC Antenna, black overlay
, with RJ
-
45 (male)
VP5300 PCI/EMV Certified Insert Reader
SAM, TDES, Card Present switch, Contactless controller module
development and testing.
Optional Accessories
VAC input
NFC Antenna
coupling.
coupling.
The ViVOpay VP5300 supports USB and serial (RS-232) host communication using the command protocol defined in the NEO Interface Developers Guide. This comprehensive guide describes all of the firmware commands and other features available in ID TECH's NEO-series devices; it is the authoritative source for technical information of interest to systems integrators. (Contact your ID TECH representative to obtain a copy of this guide, which is available under NDA.) Note, also, that a feature-rich, Windows-based Universal SDK is available to aid in rapid development of applications that talk to the VP5300.
Be sure to check the Downloads link on the ID TECH public Knowledge Base at
https://atlassian.idtechproducts.com/confluence/display/KB/Knowledge+Base+-+Home for the
latest VP5300 demos, utilities, SDK updates, white papers, and other downloads, all of which are freely available without registration.
NOTE: While the VP5300, installed by itself, can run on 5VDC power, the P/N 140-2035-00 power supply (9VDC) must be used when an approved PIN pad (keypad), such as the ID TECH SmartPIN L100, is paired with the VP5300 (because of the added power demand of the keypad).
ViVOpay VP5300 User Manual
1.1
This document assumes that users are familiar with their host systems and all related functions.
Features
The ViVOpay VP5300 supports the following:
Contactless: ISO/IEC 14443 Type A and B.
ISO 18092.
Hybrid (ICC + MagStripe) insert reader paired with an external PIN pad (SmartPin L100), an application controller and optional contactless solution.
PCI-PTS 5.x certification with SRED.
Tamper responsive.
MSR reads up to 3 tracks of data (Bi-Directional), with JIS-1 and JIS-II support.
ICC reader with landing contact.
Contact and Contactless EMV Level 1 and 2 approval required.
Implementation of ID TECH's proven Common Kernel, for EMV L2 compatibility.
Encrypted MSR, contact, and contactless EMV output, with DUKPT key management.
IDG commands for all functions.
Support for NGA Key Injection Protocol.
TR34 Remote Key Injection Protocol.
Ability to pair with SmartPIN L100.
VP5300 (standard version) and L100 (standard version) can work either as two standalone products, or paired.
15 DUKPT key slots supported .
Optional contactless antenna.
Mechanical front switch.
2 User-accessible SAMs
Metallic bezel to meet IK 10 impact rating .
Less than 1 second start up from complete power down.
Quick Chip and M/Chip Fast compatibility for rapid contact EMV (less than 2 seconds).
Dedicated USB and Ethernet ports (for data communication).
Able to use a 7.5-24VDC power source support (up to 45V current spike protection) for applications requiring a L100 PIN PAD and/or Contactless where 5VDC power alone may not be able to provide sufficient power for both devices at once.
Powered RS-232 connection, to allow powering of L100 without an additional adapter.
LAN with network function 2 colored LEDs for link state and speed indication.
Low power Sleep Mode and Stop Mode.
Audio feedback for EMV and contactless transactions (either on the reader unit or on external antenna or both).
Cable / connector terminals should be recessed from the rear surface of the case and facing backward. So the connected cables do not increase the overall length and vertical height when connected to the unit.
RoHS 2, and REACH compliance.
1 year manufacturer warranty.
ViVOpay VP5300 User Manual
ViVOpay VP5300 User Manual
Meets ISO 7810/ISO 7811
specification
Item
Regulation & Class
CE EN55032/EN55035,
Class
- B
FCC Part 15, Class
-B
RoHS
Compliant
Apple Pay
1.2
UL Compliance with UL regulation
REACH Compliance with REACH regulation
USB IF Compliance with USB IF regulation
EMV Contact L1 & L2 / Contactless L1 & L2
American Express American Express® ExpressPay 3.1
Discover Discover® DPAS 1.0 Zip 3.1.2
MasterCard MasterCard® Mchip 3.1.1
Visa Visa VCPS 2.2
Interac Interac 1.5d
CUP qPBOC 3.0
JCB JCB
PCI PCI PTS 5.X Certified
OTHERS
ViVOpay VP5300: Approvals
Apple VAS Android Pay Google Smart Tap 2.1
1.3
ViVOpay VP5300: Firmware
Feature
Magnetic stripe
Contactless
Support Function
Supports AAMVA format Supports JIS I/II card format Supports single, dual and triple tracks. Bi-directional reading
EMVCo Contactless Level 1/2
ISO 14443 Type A&B, Mifare, ISO 18092 (including P2P)
Visa: VCPS 2.2 or later (MSD and qVSDC)
ViVOpay VP5300 User Manual
IRWIN listed
Use L100 as user interface for
non-payment related functions
Secure firmware and application download using PKI
Visa Transit extensions MasterCard: M/Chip 3.1 or later American Express: ExpressPay 3.1 Discover: DPAS latest version Interac: Flash version 1.5d PBOC: level 1 and 2 MiFare: Classic, Ultralight C, DESFire, DESFire EV1 JCB Level 2 China Union Pay (CUP) Sony Felica Support (Japan/Asia) Android Pay Support Apple Pay Support Apple VAS Google Smart Tap 2.1 Samsung Pay NFC Calypso electronic ticketing system support (pre-development evaluation)
Contact
EMVCo Contact Level 1 & 2
External Pinpad
Pair with SmartPIN L100 PIN pad for EMV L2 chip and PIN
Power Management Low power modes: Sleep and Stop
Key injection
Compatible with FutureX and Geobridge HSMs for Data Key Injection
Can communicate with HSM via USB or RS232 port
Support for RSA keys generation and certificates loading
Support for Asymmetric TR-34 Remote Key Injection
Security
PCI PTS SRED Certified (5.x or higher)
Supports ID TECH Encrypted Data Output Format – 80000502-001
Support multiple types of encryption formats. TDES AES RSA-based TransArmor
Supports Multiple Key management techniques: DUKPT Master Session Key
10
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