80160500-001 Rev. 54
15 November, 2019
PiP User Manual
ID TECH
10721 Walker Street, Cypress, CA 90630-4720
Tel: (714) 761-6368 Fax (714) 761-8880
www.idtechproducts.com
Copyright© 2019 International Technologies and Systems Corporation. All rights reserved.
ID TECH
10721 Walker Street
Cypress, CA 90630 USA
This document, as well as the hardware and software it describes, is furnished under license and may
only be used in accordance with the terms of such license. The content of this paper is furnished for
informational use, subject to change without notice, and not to be construed as a commitment by ID
TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in this
document.
Except as permitted by such license, no part of this publication may be reproduced or transmitted by
electronic, mechanical, recorded, or any other method, or translated into another language or language
form without the express written consent of ID TECH. ID TECH is a registered trademark of International
Technologies and Systems Corporation. ViVOpay and Value through Innovation are trademarks of
International Technologies and Systems Corporation. Other trademarks are the property of the
respective owner.
Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of
these services and hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims,
any and all other express or implied warranties, including, but not limited to warranties of
merchantability, title, fitness for a particular purpose, and any warranties arising from any course of
dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be
uninterrupted, error-free, or completely secure.
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FCC warning statement
setup.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The user manual for an intentional or unintentional radiator shall caution the user that changes or modifications
not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
Note: The grantee is not responsible for any changes or modifications not expressly approved by the party
responsible for compliance. Such modifications could void the user’s authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and the receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
The antenna(s) used for this transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter and must be installed to provide a separation distance of at least 20cm from all persons.
Changes or modifications to the PiP not expressly approved by ID TECH could void the user's authority to operate
the PiP.
IC Compliance Warning
Operation is subject to two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Cautions and Warnings
Caution: The PiP should be mounted 1-2 feet away from other PiPs. Can be adjusted based on lane
Warning: Avoid close proximity to radio transmitters which may reduce the capability of the reader.
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Revision History
53 10/11/2019
Added new FCC warning statement
CB 54
11/15/2019
Updated heading font
CD
Version Date Changes Author
50 8/27/2019 Initial adaptation from Kiosk IV manual. CB
51 8/28/2019 Incorporating changes from GW CB
52 8/29/2019 Added new specs per MM CB
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Table of Contents
1. OVERVIEW ......................................................................................................................................................... 6
1.1. Universal SDK ..................................................................................................................................................... 6
1.2. Encryption .......................................................................................................................................................... 6
1.3. Features .............................................................................................................................................................. 7
1.4. Approvals ............................................................................................................................................................ 7
1.5. Regulatory .......................................................................................................................................................... 7
2. PIP SPECIFICATIONS ........................................................................................................................................... 8
3. PIP INSTALLATION .............................................................................................................................................. 9
3.1. Parts List ............................................................................................................................................................. 9
3.2. Mounting the PiP ................................................................................................................................................ 9
3.2.1. Mounting Screws ................................................................................................................................... 9
3.3. Connecting to Power .......................................................................................................................................... 9
3.4. Communication via USB ................................................................................................................................... 10
3.5. Connecting to the Data Port ............................................................................................................................. 10
3.6. Using the PiP for Value-Added Services ........................................................................................................... 10
3.7. Making a VAS Transaction ................................................................................................................................ 10
3.8. Notes on Installation Locations ........................................................................................................................ 10
4. RF INTERFERENCE ............................................................................................................................................ 11
5. FIRMWARE UPGRADE ...................................................................................................................................... 12
6. CUSTOMER SUPPORT ....................................................................................................................................... 13
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1. Overview
The PiP is a compact, standalone NFC device, designed to support loyalty programs that register via NFC
phones. It is also great as an access control device as it supports Apple VAS and Google Smart Tap as
well as Mifare and other closed-loop protocols..
1.1. Universal SDK
A feature-rich Windows-based Universal SDK is available to aid rapid development of applications that
talk to PiP. The SDK is available for the C# language on Windows and comes with sample code for demo
apps. To obtain the SDK and other useful utilities, demos, and downloads, be sure to check the
Downloads link on the ID TECH Knowledge Base (no registration required).
1.2. Encryption
PiP supports ECC.
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1.3. Features
The PiP supports the following:
Apple VAS
Google Pay Smart Tap
USB HID & KB
Suitable for retail, entertainment, and other locations that use loyalty value-added services but do not
require payment
Consumer Intuitive: Equipped with an LED and sound to provide visual and audible cues to enable a
smooth and seamless experience
This document assumes that users are familiar with their host systems and all related functions.
1.4. Approvals
Apple VAS & Google SmartTap
1.5. Regulatory
FCC Part 15
CE Mark
UL certified
REACH
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2. PiP Specifications
Receiver Subcarrier
847.5 KHz
Receiver Subcarrier Data
ISO 14443
-
2 Type A: Modified Manchester
Typical Read Range
0-
3cm Physical
Length
75.77 mm
Width
70.44mm
Depth
14mm
Environmental
Maximum 95%
(non-c
ondensing)
Storage Humidity
Maximum 95%
(non-c
ondensing)
Transit Humidity
Maxim
um 95%
(non-c
ondensing)
℃ Auto polling mode
Maximum field strength
TBD Battery (for real
-
time clock)
Minimum of 3 years
Hardware
MTBF 30,000 POH
Transmitter Frequency 13.56 MHz +/- 0.01%
Transmitter Modulation ISO 14443-2 Type A
Frequency
Rise/Fall Time: 2-3 µsec.Rise, < 1 µsec fall
ISO14443-2 Type B
Rise/Fall Time: < 2 µsec. each; 8% - 14% ASK
ISO 18092
ISO 21481 (PCD & NFC)
ISO 14443-2 Type B: NRZ-L, BPSK
ISO 18092
ISO 21481 (PCD & NFC)
Operating Temperature
Storage Temperature -20°C to 60°C (-4°F to 139°F) [non-condensing]
Operating Humidity
Operating Environment Indoor
IK Rating N/A
IP Rating N/A
Electrical
Reader Input Voltage +5V(USB port-powered)
Working Current 450mA@25
Rated power <900mW
0°C to 55°C (32°F to 131°F) [non-condensing]
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3. PiP Installation
This section provides information on how to install a PiP.
3.1. Parts List
Verify that you have the following hardware for the installation of the PiP:
PiP
Micro-USB cable (included)
3.2. Mounting the PiP
Warning: The RF field of the PiP is sensitive to the proximity of metal. There are three options for
mounting the PiP to a metal surface:
Mount with the RF emitting surface of the antenna at least 1cm forward of any metal.
Mount with the RF emitting surface of the antenna at least 1cm behind any metal. This will reduce the
effective range of the antenna.
Mount flush with the metal, but allow a minimum of 1cm distance from the metal
3.2.1. Mounting Screws
The back of the PiP has two holes for mounting screws (circled in blue below). Make sure that the depth
of the screws used for mounting does not exceed 4mm.
3.3. Connecting to Power
The PiP is powered through the USB port.
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3.4. Communication via USB
The PID is 4480 (hex) and the VID is 0ACD (hex).
3.5. Connecting to the Data Port
The PiP transfers data via the USB connector.
3.6. Using the PiP for Value-Added Services
This tests the PiP’s ability to read an NFC phone or closed-loop tap card.
3.7. Making a VAS Transaction
The PiP allows for customer loyalty program services using Contactless (NFC) technology. To make a VAS
transaction:
1. Present the phone in close proximity to the front portion of the PiP.
2. Orient the phone so that maximum surface area is parallel to the PiP.
3. The phone used for the test should display a rewards screen (steps for using that screen depend on the
phone platform).
4. The PiP beeps once to indicate a successful VAS transaction.
3.8. Notes on Installation Locations
The PiP is designed to be mounted on a surface and in close proximity to any internal motors and
electrical devices that may be operating inside a point of sale area. However, the PiP is susceptible to RF
and electromagnetic interference. It is important that the unit not be mounted near (within 3 or 4 feet)
large electric motors, computer UPS systems, microwave transmitters (Wi-Fi routers), anti-theft devices,
radio transmitters, communications equipment and so on.
Tie all cables neatly with nylon cable-ties and route them so that they are inaccessible and invisible to
customers.
Test the PiP installation using a test card to perform an end-to-end VAS transaction. Even if the
transaction is declined (as it should be with a test card), it will prove connectivity all the way through the
system. If possible, a manager or some other responsible party should test each PiP on a regular basis
(perhaps at the start of each day or at least once per week) with a test card to ensure continued
operation and functionality. If the PiP is rebooted on a regular basis (such as every night), it is important
to test the contactless reader as soon as possible afterwards to ensure continued communication to the
PiP host.
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4. RF Interference
Q. Why do I need to know about RF interference?
A. Contactless communication uses radio frequency technology to send phone data to a contactless
terminal reader.
Q. How can RF interference affect contactless communication?
A. RF interference can cause data errors. If RF interference is present, contactless communication
devices may operate intermittently or inconsistently.
Q. Where does RF interference come from?
A. Radio frequency interference (RFI) can originate from a wide number of sources at VAS-related
locations. Some examples of sources of RF energy and RF interference include:
AM/FM radio and TV transmitters
2-way radios and pagers
Mobile telephones
Power lines and transformers
Medical equipment
Microwaves
Electromechanical switches
Q. What should I do if I suspect RF interference exists in my environment?
A. Begin by inspecting your environment for possible sources of RF interference.
Q. Do equipment manufacturers test their devices for RF interference?
A. Electronic equipment is tested for RFI sensitivity by the manufacturers. These tests are performed in a
controlled laboratory environment and will often not replicate the types of devices that would be
encountered in your point-of-sale (POS) environment.
Q. What RF levels will impact RF operations?
A. Factors that can cause RF interference vary case-by-case. There are no set rules defining a single RF
level that will cause RFI. RFI depends on the sensitivity of the equipment under consideration, or how
low an interpreting signal can be in the presence of the equipment and cause problems.
Equipment can be particularly sensitive to very low signal levels of one frequency and yet be quite
immune to high signal levels of another frequency - so frequency is an important factor. Some electronic
system components are internally shielded and have a very high immunity to interference; but
generally, most equipment has not been so engineered.
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5. Firmware Upgrade
The steps below describe the process for updating PiP firmware via the Universal SDK Demo.
Note: Before you begin, contact your ID TECH representative to receive the most recent PiP
firmware. Download the ZIP file and extract it to your computer.
1. Connect the PiP to your PC via either USB or serial port.
2. Download and install the latest USDK Demo app from the ID TECH Knowledge Base (if you cannot access
the link, please contact support).
3. Open the USDK demo from the Windows Start menu.
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4. Under Device, select Update Device Firmware, then click Execute Command.
5. Navigate to and select the PiP firmware you downloaded earlier and click Open.
6. The PiP will reboot and enter the bootloader, at which point the SDK demo begins updating the device.
7. When the firmware update completes, the PiP will reboot again and the USDK demo will prompt
Firmware Update Successful.
6. Customer Support
If you are unable to resolve any technical issues, please contact support@idtechproducts.com (sending
an e-mail to this address will automatically open a support ticket).
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