ID TECH KIOSKIV User Manual

ViVOpay Kiosk IV

User Manual

ViVOpay Kiosk IV User Manual

80160500-001 Rev. A

ID TECH 10721 Walker Street Cypress, CA 90630 USA

This document, as well as the hardware and software it describes, is furnished under license and may only be used in accordance with the terms of such license. The content of this paper is furnished for informational use, subject to change without notice, and not to be construed as a commitment by ID TECH. ID TECH assumes no responsibility or liability for any errors or inaccuracies that may appear in this document.

Except as permitted by such license, no part of this publication may be reproduced or transmitted by electronic, mechanical, recorded, or any other method, or translated into another language or language form without the express written consent of ID TECH. ID TECH is a registered trademark of International Technologies and Systems Corporation. ViVOpay and Value through Innovation are trademarks of International Technologies and Systems Corporation. Other trademarks are the property of the respective owner.

Warranty Disclaimer: The services and hardware are provided "as is" and "as-available," and the use of these services and hardware are at the user’s own risk. ID TECH does not make, and hereby disclaims, any and all other express or implied warranties, including, but not limited to warranties of merchantability, title, fitness for a particular purpose, and any warranties arising from any course of dealing, usage, or trade practice. ID TECH does not warrant that the services or hardware will be uninterrupted, error-free, or completely secure.

Page 2 of 19

ViVOpay Kiosk IV User Manual

Caution:

The ViVOpay Kiosk

IV should be mounted 1

2 feet away from other

FCC warning statement

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Caution: The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

 Reorient or relocate the receiving antenna.  Increase the separation between the equipment and the receiver.  Connect the equipment into an outlet on a circuit different from that to which the receiver is

connected.

 Consult the dealer or an experienced radio/TV technician for help.  Changes or modifications to the ViVOpay Kiosk IV not expressly approved by ID TECH could

void the user's authority to operate the ViVOpay Kiosk IV.

IC Warning statement

This device complies with Industry Canada’s licence-exempt RSSs. Operation is subject to the following two conditions:

(1 This device may not cause interference; and (2) This device must accept any interference, including interference that may cause undesired

operation of the device.

Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes : (1) l'appareil ne doit pas produire de brouillage, et (2) l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d'en compromettre le fonctionnement.

Cautions and Warnings

Page 3 of 19

ViVOpay Kiosk IVs. Can be adjusted based on lane setup.

ViVOpay Kiosk IV User Manual

Caution:

Danger of Explosion if battery is inc

orrectly replaced. Replace only with

Warning:

Avoid close proximity to radio transmitters which may reduce the ability

same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer’s instructions.

of the reader.

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ViVOpay Kiosk IV User Manual

Table of Contents

1. Overview ........................................................................................................ 6

1.1 Features .......................................................................................................... 6

1.2 ViVOpay Kiosk IV Specifications ..................................................................... 8

1.3 Certifications and Approvals ............................................................................ 8

2. Kiosk IV Installation ....................................................................................... 10

2.1 Parts List ....................................................................................................... 10

2.2 Mounting the ViVOpay Kiosk IV ..................................................................... 11

2.3 Connecting to Micro USB or RS-232 port ...................................................... 12

2.4 Using the ViVOpay Kiosk IV to Make a Purchase .......................................... 13

Presenting Cards or NFC Phones ......................................................................... 13

2.5 Making a Purchase ........................................................................................ 13

3. Installation Points ......................................................................................... 13

4. RF Interference ............................................................................................. 14

5. Firmware Upgrade ......................................................................................... 15

5.1 Preparation ................................................................................................... 15

6. Troubleshooting ............................................................................................ 18

Page 5 of 19

ViVOpay Kiosk IV User Manual

1. Overview

The ViVOpay Kiosk IV is a compact standalone contactless reader designed to support contactless transactions based on ISO 18092, ISO 14443 Type A/Type B/MiFare compatible cards, fobs and tags, as well as NFC phones. The ViVOpay Kiosk IV is comprised of a compact controller module and an antenna module packaged individually. This two-part design allows the controller module to be installed within the cabinetry of a kiosk while the antenna is installed separately on an exterior surface with a physical separation of up to one meter. The controller only has one nonSRED version. The antenna is available with a square or angled bezel.

The ViVOpay Kiosk IV supports USB and serial RS-232 host communication using the protocol defined in the NEO Interface Developers Guide. This comprehensive guide describes all of the firmware commands and other features available in NEO-series devices; it is the authoritative source for technical information of interest to systems integrators. (Contact your ID TECH representative to obtain a copy of this guide, which is available under NDA.) Note, also, that a feature-rich Windows-based Universal SDK is also available to aid rapid development of applications that talk to Kiosk IV.

Be sure to check the Downloads link on the ID TECH public Knowledge Base at

https://atlassian.idtechproducts.com/confluence/display/KB/Knowledge+Base+-+Home for the

ID TECH KIOSKIV User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual