idp Smart-30 Technical Manual

2014-03-24

Color ID Card Printer

-Technical Manual

2014-03-24

Copyright Notice

Users must respect the copyright laws applicable in their country.
This manual must not be photocopied, translated, reproduced or transmitted in whole
or in part for any reason and by the means that might be, albeit electronic or mechanical,

without the express, written authorization of IDP Corporation.

All information contained herein may be subject to modification without prior notice.
IDP Corporation accepts no liability for any possible errors herein, nor for any
accidental damage or damage caused through the dissemination or the use of this manual.

Trademarks

SMART is a trademark and IDP Card Printer is a registered trademark of IDP Corporation.
Windows is registered trademarks of Microsoft Corp. All other trademarks or
registered trademarks are marks of their respective holders. Smart Design is a trademark of
IDP Corporation.

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1. Introduction

 1.1 Printer Basic Information

◦ 1.1.1 Printer Outside Features
◦ 1.1.2 Printer Inside Features

◦ 1.1.3 Ribbon Cartridge Feature

◦ 1.1.4 LED Status and Button Operation

 1.2 Printer Installation and Instructions

◦ 1.2.1 Ribbon Installation
◦ 1.2.2 Card Thickness Adjustment

◦ 1.2.3 Cards Load

 1.3 Printer Specifications

2. Main Parts

 2.1 Sensors

 2.2 Thermal Head and Rollers

 2.3 Motors
 2.4 PCBs
 2.5 Wired Diagram

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3. Parts Replacement

 3.1 Covers

◦ 3.1.1 Side Cover Right / Left
◦ 3.1.2 LED-Button Unit

◦ 3.1.3 Stacker Unit

◦ 3.1.4 Front Cover
◦ 3.1.5 Rear Cover

 3.2 Top Cover Unit

◦ 3.2.1 Thermal Print Head

◦ 3.2.2 Top Cover

◦ 3.2.3 Cooling Fan
◦ 3.2.4 Top Cover Frame

 3.3 Main PCBs

◦ 3.3.1 Main Board
◦ 3.3.2 PCB Ribbon RF

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 3.4 Drive Unit

◦ 3.4.1 Main Drive
◦ 3.4.2 Belt Tension Setting
◦ 3.4.3 Ribbon, Head Down_Up Drive

 3.5 Rollers

◦ 3.5.1 Cleaning Roller / Cleaning Roller Fixed

4 Administration

 4.1 Setup

◦ 4.1.1 Overview

 4.1.1.1 Function

 4.1.1.2 Start

◦ 4.1.2 Printer Setup

 4.1.2.1 Basic Setup
 4.1.2.2 Expansion Setup

◦ 4.1.3 Printer Setup Adjustment

 4.1.3.1 Printing Location
 4.1.3.2 Printing Density
 4.1.3.3 Ribbon Operation

 4.1.3.4 Flipper

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 4.1.3.5 Magnetic Stripe
 4.1.3.6 Thermal Print Head Replacement
 4.1.3.7 Security
 4.1.3.8 Etc.

 4.2 Test

◦ 4.2.1 Overview
◦ 4.2.2 Basic Operation

 4.2.2.1 Select
 4.2.2.2 Control

 4.2.2.3 Print

 4.2.2.4 Allocation
 4.2.2.5 Status
 4.2.2.6 Message

◦ 4.2.3 Encoding

 4.2.3.1 Magnetic Stripe
 4.2.3.2 Contact SMART Card
 4.2.3.3 Contactless (PC/SC) SMART Card

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◦ 4.2.4 Status

 4.2.4.1 Printer Status Code
 4.2.4.2 Printer Error Code

 4.3 Firmware

◦ 4.3.1 Overview
◦ 4.3.2 Automatic Update
◦ 4.3.3 Manual Update

5. Trouble Shooting

6.Appendix

 A. Service Parts List
 B. Expanded View
 C. Option Unit Placement & Wiring

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1.1 Printer Basic Information

1.1.1 Printer Outside Features

This SMART-30 Card Printer takes a power via the adaptor provided with the printer. Using USB port, it
communicates with user’s PC. For the user’s convenience, the printer working status can be seen by LED and most of
the operations can be controlled by buttons.

The following shows the external functional features found on your Smart Printer

1.1 Printer Basic Information

Fig.1-1 Printer Front/Side Features

No. Name Function

①

TOP COVER OPEN

BUTTON

Open Top Cover.

②

HOPPER COVER

Load the cards for
printing.

③

LED & BUTTON

Display printer status and
control printer

④

SIDE COVER

⑤

STACKER Enable to remove Stacker

①

③

②

④

⑤

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⑧ ⑨ ⑩

Fig.1-2 Printer Read Features

No. Name Function

⑥

REAR CARD

OUTLET

Eject Error Card

⑦

POWER SWITCH Printer On/Off

⑧

DC POWER

CONNECTOR

Connect DC power (Adapter)

⑨

USB PORT

Communicate with PC using

USB cable

⑩

ETHERNET PORT

(OPTION)

Use it after removing the
ethernet port protector

9

⑥

⑦

1.1 Printer Basic Information

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1.1.2 Printer Inside Features

Smart Printer adopts a semi-permanent cartridge to install a Ribbon. The following shows the internal components
and functional features found on your Smart Printer.

No. Name Function

①

STACKER

Stack printed cards and can be
removed.

②

HOPPER

Load new cards for printing and
encoding.

③

CARD THICKNESS

CONTROL BRACKET

Loosen screws and adjust bracket

according to card thickness.

④

RIBBON CARTRIDGE Install ribbon and cleaning roller

⑤

THERMAL PRINT HEAD

This enables the Cards to be
printed.

Caution! Do not contact the
surface of the printer head with
fingers or a sharp metal object to
avoid degrading print quality or
damaging printer head
permanently.

⑤

①

Fig.1-3 Printer Inside Features

②

③

④

1.1 Printer Basic Information

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1.1.3 Ribbon Cartridge Feature

①

②

③

④

1.1 Printer Basic Information

No. Name Function

①

Ribbon Cartridge

Install a Ribbon and a disposable
cleaning roller provided with the
Ribbon. (Important! This semi­permanent ribbon cartridge is a
component of the printer. Printer

does not operate if it is broken or

damaged. In this case, please
contact printer reseller.)

②

Ribbon Take-Up Core Collect the ribbon used in printing

③

Ribbon Supply Core Provide the ribbon for printing

④

Disposable

Cleaning Roller

It removes dust in the surface of
card to improve print quality before
the card is printed. It should be

changed together with the Ribbon.

(Caution! This disposable cleaning
roller is provided with the Ribbon. If
this is not changed, print quality
mighty be degraded. )

Fig.1-4 Ribbon Cartridge

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1.1.4 LED Status and Button Operation

SMART-30 Printer shows the real-time working status to user using LED and can be controlled by button according
to each working status.

BUTTON

LED

1.1 Printer Basic Information

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Please refer LED status and button operation. SMART-30 shows status messages on watchman that installed with
printer driver.

No

Watchman LED

Button

State

상세 설명

1

INIT Error xx

< Retry >

RED

Blink

Retry Error occur in initializing

Error code is displayed when SMART-30 can’t be initialized . Please press

button to re-initialize.

2

SMART - 30

System Ready

BLUE

On

Power System Ready Status SMART-30 is ready. If you press button, power is turned on or off.

3

S m a r t

Unlock Please..

BLUE

On

Printer Locked Status

When activating Physical Key option and SMART-30 is locked by the key,
or activating Root/User authentication option and SMART is locked by the
password. Printer is locked so can’t be operated

4

S m a r t

Verify your PC

BLUE

On

Need to Verify using

Authenticated PC.

When activating PC authentication option and using SMART-30 in other
PC. Printer can’t be operated

5

S M A R T

Printing!

BLUE

On

In Printing SMART-30 is in printing.

6

Print Error xx

< Cancel >

RED

Blink

Cancel

Error occur in printing or

Moving card

Error occur in printing or moving card. If pressing button,, printing will
be canceled.

7

Top Cover Open

< Eject >

RED

Blink

Moving

Card

Top Cover Open Top cover is opened. If pressing button, SMART-30 eject card.

1.1 Printer Basic Information

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No Watchman LED

Button

State

상세 설명

8

Check Please..

Ribbon Not Found

RED

Blink

Ribbon

Research

Ribbon is not installed or

not searched

Fail to ribbon search. Check the ribbon installed status and if there is nor ribbon,
please reinstall ribbon in printer.

9

Check Please..

Ribbon Zero

RED

Blink

Ribbon

Research

All ribbons are used

Ribbon remains is zero. Need to change the ribbon. If pressing button, SMART­30 search ribbon again.

10

Check Please..

TPH Not Found

RED

Blink

Thermal Print Head is

not installed

When the thermal Print Heat is not installed or disconnected to head cable, this
message is displayed. Please power off SMART printer and check the thermal

head installation status.

11

Card Out Error

< Cancel >

RED

Blink

Initializing

Card Out Error

(Check card in Printer)

When there is printing error , the card is not ejected after pressing button.

12

Board Test Mode

Wait

RED

Blink

Printer Test Mode SMART-30 is on test mode that the sensors and motors of printer are tested.

14

1.1 Printer Basic Information

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Printer Error Code

15 15

1.1 Printer Basic Information

Error Code Details Error Code Details

00 Card In Error 16 Ribbon Search Error

01 Card Move Center Error 17 Ribbon Move Error

02 Card Out Error 18 No Thermal Print Head Installed

03 Card Move Magnetic Error 19 Thermal Print Head Overheat

04 Card Move IC Contact Error 20 No Ribbon Installed

05 Card Move RF Error 21 Printing Data Error

06 Card Move Error from Printer to Flipper 22 Card Back Out Error

07 Card Move Error from Flipper to Printer 23 Magnetic Data Removing Error

08 Thermal Print Head Up Error 24 Wrong Printer Password

09 Thermal Print Head Down Error 25 Magnetic Track 1 Read Error

10 IC Contactor Up Error 26 Magnetic Track 2 Read Error

11 IC Contactor Down Error 27 Magnetic Track 3 Read Error

12 Flipper Top Error 28 Printer Lock State

13 Flipper Bottom Error 29 Printer Spool Full

14 Error in Printing 30 Undefined

15 Magnetic R/W Error 31 Undefined

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1.2 Printer Installations and Instructions

1.2.1 Ribbon Installation

Before printing, prepare the related items such as a card, a ribbon and a cleaning roller. In this section, we invite you
to know the proper method to install the ribbon and the cleaning roller into the printer.

1.2 Printer Installation and Instructions

Fig.2-1 Open Top Cover Fig.2-2 Take out ribbon cartridge

1. Turn off the power of printer

2. Open the top cover of printer by
pressing the top cover open button
(Refer to Fig.2-1).

3. Take out the ribbon cartridge (Refer to
Fig.2-2).

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Ribbon Supply

Core

Ribbon Take-up

Core

Fig.2-3 Prepare the ribbon

1

2

3

4

Fig.2-4 Install the ribbon]

5. Insert the supply side of the ribbon to
no.1 hole and press the opposite(no.2)
until it clicks. Insert the take-up side of
the ribbon to no.3 and no.4 by the same
way. And fasten the ribbon.

※ Caution! If the ribbon is not fastened, a

rolling up error might happen.

4. Prepare the ribbon before inserting it into
the ribbon cartridge.

※ Refer to the illustration on the inside of the

cartridge.

1.2 Printer Installation and Instructions

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1.2 Printer Installation and Instructions

6. Install the disposable cleaning roller to
the ribbon cartridge.

Fig.2-5 Install the cleaning roller

Fig.2-6 Peel the protective wrapper

7. Peel the protective wrapper from the
cleaning roller.

To avoid contamination, always hold the
cleaning roller. Be careful to touching,

dust and contamination because it is

adhesive.

※ Caution! Do not use without peeling off the

protective wrapper. The cleaning roller do
not perform its function.

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Fig.2-7 Install the ribbon cartridge

Fig.2-8 Close Top Cover

1.2 Printer Installation and Instructions

8. Install the ribbon cartridge to the printer
after install the ribbon and cleaning roller

to the cartridge.

9. Close the top cover until it clicks.

(If it is not closed, check the installation

state of the ribbon cartridge.)

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1.2.2 Card Thickness Adjustment

This session shows how to adjust the card thickness for taking a card into printer properly.

1. If the hopper cover is closed, please open it.

2. Please check the Hopper Gate is properly
adjusted to your card’s thickness.

(Caution! If the adjusted card thickness is

thinner than your card’s thickness, SMART-30
can’ take a card into printer. If the adjusted card
thickness is thicker than your card’s thickness,

several cards may be taken into printer at the
same time and error occur.)

Fig.2-9 Card Thickness Adjustment 1

Card Thickness Adjustment

(HOPPER GATE)

3. For Adjusting card thickness,
please loosen two screws with a
phillips screwdriver, and push up
or down the HOPPER GATE, and
tighten the crews(Fiz.2-10).

(Card Thickness 0.76mm is default)

3. For 0.76mm(30mil) cards, please
push up the HOPPER GATE and

tighten the screws(Fig.2-11)

4. For 0.38mm(15mil) cards, please
push down the HOPPER GATE and
tighten the screws(Fig.2-12)

Fig.2-10 Card Thickness Adjustment 2

Fig.2-11 For 0.76mm Cards Fig.2-12 For 0.38mm Cards

1.2 Printer Installation and Instructions

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1.2.3 Cards Load

This section shows how to load plastic cards into the Smart Printer.

2. Push the stack back and forth to an angle
of about 45° vertically.

※ Caution! Static charge makes cards stuck

with significant adhesive force. These
cards must be physically separated from
each other before inserted into the feeder.

If not separated, feeding or printing

problems may occur.

Fig.2-14 Prepare cards 2

Fig.2-15 Prepare Cards 3

1. Properly hold cards by sides (Fiz.2-13).

※ Caution! Do not bend the cards and do not

touch the surface of the cards.

Fig.2-13 Prepare Card 1

1.2 Printer Installation and Instructions

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5. In case of one card insert, refer to Fig.2­18 and Fig.2-19, and insert the card into
the hopper.

(Please push a card until you can’t push it

any more.)

Fig.2-18 Cards Load 3

Fig.2-19 Cards Load 4

3. Restore the cards stack to its original
condition.

4. Place the cards to the hopper and close the
hopper cover.

Fig.2-16 Cards Load 1 Fig.2-17 Card Load 2

1.2 Printer Installation and Instructions

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1.3 Printer Specifications

1.3 Printer Specifications

Product Specification

SMART-30S

SMART-30D

Card Types

PVC, Polyester Cards with polis hed PVC finish

Printing Method

Dye-Sublimation / Resin Thermal / Edge-to-Edge

Card Format

ISO CR80 (54mm x 86mm)

Card Thickness

0.38mm(15mil) ~ 0.76mm(30mil)

Resolution

300 dpi

Memory

32MB

Printing Speed

Color (YMCKO ) : 128 card/hour

Color (YMCKOK) : 100 card/hour

Black Overlay (KO) : 300 cards/hour

Mono (Black) : 600 cards/hour

Ribbon Capacity

Color (YMCKO) : 250 cards/roll

Color (YMCKOK) : 200 cards/roll

Black Overlay (KO) : 600 cards/roll

Mono : 1200 cards/roll (Black, Gold, Silver)

Hopper & Stacker

Hopper : 100 cards, Stacker : 25 cards

Interface

USB

Display

1 LED Button

Power

Free Voltage (110/240V AC), 50~60 HZ, 45W

Dimension

172mm(W) x 190mm(H) x 377mm(D)

Operating Environment

Temperature : 20~35 ℃, Humidity : 20~80%

Weight

3.4 Kg

Agency Listing

MIC, CE, FCC

Printer Driver

Microsoft Windows 2000/2003/XP/Vista/7/8, Mac OS, Linux

Option

M/S Encoding Moudule

ISO 7811 (Track I,II,III Read / Write) Hico/LoCo

IC(Contact)Encoding Module

ISO 7816 (ID - 1)

RF Encoding(Internal)

ISO 14443 (Type A / B), ISO 15693, MIFARE

Flipper

Option

Default

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2.1 Sensors

2.1 Sensors

CASE OPEN

SENSOR

COLOR IN

SENSOR

CARD IN

SENSOR

ENCODER

SENSOR

HEAD UP-DOWN

SENSOR

COLOR OUT

SENSOR

CARD OUT

SENSOR

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25 25

2.2 Thermal Head and Rollers

2.2 Thermal Head and Rollers

Cleaning Roller

Fixed

Cleaning

Roller

Card Supply

Roller

MS Roller

Thermal

Head

IC Roller

Printing

Roller

Card In

Roller

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2.3 Motors

2.3 Motors

Main Driver

Step Motor

Ribbon Driver

Motor(DC)

FAN

Head Up_Down-

Hopper Motor(DC)

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27 27

2.4 PCBs

2.4 PCBs

Front

Display

PCB

Main

Ribbon

RF

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2.5 Wired Diagram

2.5 Wired Diagram

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29

3.1 Covers

3.1.1 Side Cover Right / Left

3.1 Covers

Right

Cover

1. Loosen 4 screws on Bottom Frame.

2. Open Front Cover and Top Cover.

3. Grip the bottom part of right/left Side

Cover and pivot from upper part of

right/left Side Cover.

4. Upper part of right/left Side Cover is
connected with Side Plate, so push up the
Side cover paralleled to Side Plate direction
to disassemble.

Screw

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3.1.2 LED-Button Unit

3.1 Covers

1. Open the Front Cover.

2. Broaden the gab between LED-Button unit

and Main Frame using screw driver, and

then Hook is disassembled. At this time,

pull carefully the LED-Button unit to

disassemble it.

3. When pull out LED-Button unit, be cautious

not to make damage on the wire of LED-

Button unit.

4. Disconnect LED-Button Power wire from

LED-Button unit.

LED-Button

Unit

Button

Power wire

Front

Cover

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3.1.3 Stacker Unit

3.1 Covers

1. Hold both sides of the Stacker.

2. Pull out Stacker to separate it from printer.

At this time, hold printer to prevent printer

from moving.

3. When install Stacker into printer, push it

according the rail of the Stacker and the

track of printer.

4. Push the Stacker into printer until the

clicking sound.

STACKER

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3.1.4 Front Cover

1. Open the Front Cover

2. Broaden the gab between Main Frame and

Front Cover using screw driver and

disassemble Front Cover from Main Frame.

Front

Cover

Front

Cover

32

3.1 Covers

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3.1.5 Rear Cover

1. Rear Cover is assembled to Main Frame by

Hook.

2. Unlocked the Hook on both side of the

Rear Cover using Screw Driver.

Left View

Right View

33

3.1 Covers

Rear Cover

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3.2 Top Cover Unit

3.2.1 Thermal Print Head

1. Printer Top Cover Unit consists of Top
Cover, Top Cover Frame and Thermal Print
Head.

2. Thermal Print Head is fixed by Hinge and
Hook on Top Cover Frame.

3. Press the push button of Hook, rotate the

thermal print head to the bottom side and
disassemble thermal print head from Top
Cover Frame.

4. Disconnect the Thermal Print Head Wire.

Top Cover

Unit

Thermal

Head

Push

Thermal

Head wire

Top Cover

Top Cover

Frame

Thermal

Head

34

3.2 Top Cover Unit

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3.2.2 Top Cover

1. Top Cover is fixed to Top Cover Frame by 3

screws and 2 Hooks.

2. Loosen Screws and unlock Hooks using

screw driver, and then disassemble Top

Cover from Top Cover Frame.

Screw

35

3.2 Top Cover Unit

Screw

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1. Cooling Fan is fixed on Top Cover Frame
by 2 Hooks.

2. Unlock Hooks using screw drive and

disassemble Cooling Fan.

3. Fan Wire is connected to Connector of
Main Board through inside of Printer.

4. Disassemble Bottom Frame from Printer
and disconnect Fan Wire from Connector.

5. Arrange Fan Wire and disconnect. Be
cautious not to peel it by Plate edge.

3.2.3 Cooling Fan

3.2 Top Cover Unit

FAN wire

M / B

Cooling FAN

FAN wire

Connector

Hook

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1. Top Cover Frame is assembled to Main
Frame by Shaft Top Set.

2. Disconnect Thermal Print Head Wire on

Main Board.

3. Disconnect Color In Sensor Wire on
Thermal Print Head position.

4. Loosen 2 screws and broaden both Main
Frames, and then disassemble Top Cover
Frame.

5. To disassemble Color in Sensor, push
Snap for fixing and pull out Color In
Sensor.

3.2.4 Top Cover Frame

3.2 Top Cover Unit

Thermal

Head wire

M / B

Top Cover

Top Cover

Mold

Screw

Shaft Top

Set

Color

Sensor wire

Color

Sensor wire

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1. Main Board is fixed on Bottom Frame.

2. Bottom Frame is fixed on Main Frame by
4 Hooks and 4 Screws, but 4 screws are
loosened when Side Cover was
disassembled. (Refer to 3.1.1).

3. 2 Hooks are at same position on each
side (Lift and Right) on Bottom Frame.

4. To unlock Hooke, push Main Frame to
the right and push Bottom Frame to the
left.

5. More easy way to unlock Hooks, hold
Main Frame and push Bottom Frame to
the back side.

6. Main Board is fixed on Main Frame by 6
Screws.

3.3 Main PCBs

3.3.1 Main Board

M / B

Base Plate

Screw

3.3 Main PCBs

Hook

Push

Main

Frame

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1. Before disassembling Main Board,
disconnect cables(T2, T3, T4, T5) on the
Right side.

( Be cautious not to make damage on T4
FFC)

2. T5 Wire is connected to LCD-Button unit.

On 3.1.2, when disassembling LCD-

Button unit, T5 was disconnected form
LCD-Button unit, but disconnect T5 Wire
to disassemble Main Board.

3. Disconnect cables(T1, T6) on the Left side.

Left View

Right View

T1

T3

T2

T4

T5

T6

3.3 Main PCBs

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40

1. PCB Ribbon RF is fixed by Hook.

2. Disconnect FFC Wire from PCB Ribbon RF

(Be cautious no to make damage on FFC
connector)

3. Lift Hook parts by using the screw driver
or other device and pull out paralleled to
Side Frame direction to disassemble.

3.3.2 PCB Ribbon RF

PCB

Ribbon RF

Pull

FFC wire

3.3 Main PCBs

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41

1. Main Drive consists of Step Motor and Time
Belt.

2. Disassemble Pulley(2), Time Belt(3) and
GEAR(7), and then can loosen 3 screws for
fixing Step Motor.

3. Step Motor is located inside of Frame.

4. When assemble Step Motor, adjusting the

tension by assembling Pulley(2) and Time

Belt(3) together and tighten 3 screws.

3.4 Drive Unit

3.4.1 Main Drive

3.4 Drive Unit

Main Drive

Motor

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42

1. Belt-Step Motor 50M2M160 Tension
Setting

- After put the belt to the pulley, press

the pulley as 1.5 ~ 2 kgf to the No.1
arrow direction as Fig.3-1.

- In this state, tighten 3 screws to set
tension and fix Step Motor.

3.4.2 BELT Tension Setting

3.3 Drive Unit

42

Fig,3-1

1

2

2

2

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43

1. Ribbon and Head Down_Up Drive is located
on the left side of Frame.

2 Ribbon Motor is fixed by 2 screws inside of

Frame. (See B.2.1 ASSY S3,LEFT-1, B2.2 ASSY
S3,LEFT-2)

3 After disassembling Gear is assembled to

Ribbon Motor, enable to disassemble Ribbon
Motor.

4 Head Up/Down Motor is fixed by 3 screws

inside of Frame. (See B.2.1 ASSY S3,LEFT-1,
B2.2 ASSY S3,LEFT-2)

5 After disassembling Gear(25) and ASSY(24),

enable to disassemble Head Up/Down Motor.

6 After loosening 3 screws and disconnecting

wire, enable to disassemble Head Up/Down
Motor.

3.4.3 Ribbon, Head Down_Up Drive

Head

Up/Down

Motor

43

3.4 Drive Unit

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44

1. Every Roller is fixed by using Bearing or
Bushing on each Main Frame.

2. Disassemble E-Ring on the end of Roller.

3. Disassemble Bearing or Bushing fixed on
Frame. While pushing Roller to Frame
Right Side. Disassemble Left Side of
Roller from Frame.

3.5 Rollers

3.6 Rollers

Cleaning

Roller Fixed

Card In
Roller2

Ms Roller

IC Roller

Printing

Roller

44

Card In
Roller1

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45

1. While broadening the fixing parts of
Cleaning Roller Bracket, pull out Cleaning
Roller.

2. Cleaning Roller Bracket is assembled to
Main Frame by using Hinge.

3. Transform the fixing parts of Main Frame
for Hinge and disassemble Cleaning
Bracket.

4. Disassemble Bush on the end of Cleaning
Roller Fixed.

5. While pushing Cleaning Roller Fixed to
the Right Side, disassemble Roller from
the Left Side.

3.5.1 Cleaning Roller / Cleaning Roller Fixed

3.6 Rollers

Cleaning

Roller

Cleaning

Roller Fixed

Cleaning

Roller BKT

Main Frame

Pull

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4.1 Setup

Item Explanation

Print Location Set the start position or end position of the printed image.

Print Thickness Set the print thickness of color, resin black, overlay.

Ribbon Operation Set the ribbon moving power

Flipper Set the rotation angle of Flipper

Magnetic Stripe Set the start position of magnetic data.

Ribbon Color Sensor

Recognition

Set the sensor value to distinguish the ribbon color.

Security Set the value for the printer security

Etc. Set the printer’s hardware version and the printer state.

4.1 Setup

4.1.1 Overview

4.1.1.1 Function

SMART Card Printer is delivered in optimized state from factory. However it can be set the setup value using
CardPrinterSetup Utility provided with CD when the unit is disassemble and reassemble or change of part. The
following setup value can be changed using CardPrinterSetup utility.

46

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4.1.1.2 Start

When start the program there will be displayed the password input window. If input the password, the recorded setup

value will be shown and can change that value. The password is saved to SMART Card Printer so even if change to
other PC, it need to input the password to change the setup value.

(SMART Printer is not set its password so if you press O.K, you can see the setup value and can change. Default is no
password)

[ CardPrinterSetup startup ]

[ CardPrinterSetup main window ]

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4.1.2 Setup

4.1.2.1 Basic Setup
The most of basic setup can be realized on this window easily. To set more detailed setup, press “>” button for

expansion.

4.1 Setup

Printer ID | Printer Name

Change Root/User password for SMART Printer

Printer information ( Firmware Version, Serial Number)

Thermal header information

Image position related factors

Image density related factors

Expansion button for extended setup

Calibration sheet preview and printing

Main menus for get/set, save/load, close and load default

Device selection tab

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4.1 Setup

Item Explanation

Device

Available device list will be displayed. “SMART” is printer ID value. “I&A SMART Card Printer”

is the printer driver name. Using the printer ID, the printer can be distinguish when you

use SDK.

Change Password Change password

Firmware Ver. The printer’s firmware version

Serial No. The printer’s serial no.

Header Serial No.

The printer’s Thermal Print Head serial no. When the thermal print head is change, it

should be changed.(See 4.1.3.6)

Header Resister

The resistor value of the thermal print head. When the thermal print head is change, it
should be changed.

Head Type Set type of thermal print head.

X Start Position

Adjust X start position (Range : -30 ~ 30)
※ If the value is change, the example will be changed. (See 4.1.3.1)

Y Start Position

Adjust Y start position. (Range : -30 ~ 30)
※ If the value is change, the example will be changed. (See 4.1.3.1)

Y End Position

Adjust Y end position (Range : -20 ~ 20)
※ If the value is change, the example will be changed. (See 4.1.3.1)

Y Scale

Adjust the length of image (Range : -60 ~ 60)
※ If the value is change, the example will be changed. (See 4.1.3.1)

Total Density Set the image’s total density (Range : -500 ~ 500) (See 4.1.3.2)

YMC Density Set the color density (YMC) (Range : -500 ~ 500) (See 4.1.3.2)

• Basic Setup Item

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4.1 Setup

Item Explanation

Black Density Set the image’s total density (Range : -1500 ~ 1000) (See 4.1.3.2)

Overlay Density Set the color density (YMC) (Range : -500 ~ 500) (See 4.1.3.2)

Example Preview the changed value

Print To check the adjusted value. You can print the test card

> Show the expansion items

Get Config. Load the printer’s setup value

Set Config.

Save the changed setup value
In case you use the password, if it is not matching, it will not be saved

Load from File Load the saved file

Save to File Save the setup value to the file

Close Exit the program

Load : SMART Load standard setup value for SMART

Load : SMART Lite Load standard setup value for SMART Lite

Load : SMART Rewritable Load standard setup value for SMART Rewritable

• Basic Setup Item

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4.1.2.2 Expansion Setup

This window can be used to check the printer’s state or change the detailed setup.

4.1 Setup

Menu buttons

Usage counter

Ribbon motor control factors

Flipper control factors

Magnetic control factors

Ribbon sensor control factors

Security factors

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4.1 Setup

Item Explanation

Change Printer ID When use SDK, this ID can be used to distinguish each printer (See 4.1.3.8)

Set PC Serial When use PC Authentication, set the PC to print (See 4.1.3.7)

Change Head In case of changing thermal print head, set the serial no. and resistor value (See 4.1.3.6)

Set Mag. Encrypt Key When transport the magnetic data and if it is encrypted, you can set the Key (See 4.1.3.7)

T
o

t

a

l

I
s
s
u
e

Image Total printed image number

Magnetic Total magnetic encoding number

IC Total Contact Smartcard encoding number (It can be increasing by SDK)

SIM Total Contact Smartcard(SIM) encoding number (It can be increased by SDK)

External RF Total RF Smartcard(external) encoding number (It can be increased by SDK)

Internal RF Total RF Smartcard(internal) encoding number (It can be increased by SDK)

Printed Panels Printed panel number for the image printing

Cleaning Count Total printed panel number and magnetic encoding number for checking cleaning cycle.

Skipped Cleaning After demanding clean warning, skipped cleaning number

U
s
e

r

I
s
s
u
e

Image After installing new head, printed image number

Magnetic After installing new head, magnetic encoding number

IC After installing new head, Contact Smartcard encoding number (It can be increasing by SDK)

SIM After installing new head, SIM Smartcard encoding number (It can be increased by SDK)

External RF After installing new head, RF card(external) encoding number (It can be increased by SDK)

Internal RF After installing new head, RF card(internal) encoding number (It can be increased by SDK)

Cleaning Count

After installing new head, printed panel number and magnetic encoding number for
checking cleaning cycle.

Skipped Cleaning After installing new head and demanding clean warning, skipped cleaning number

• Expansion Setup Item

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4.1 Setup

Item Explanation

Yellow Level Set the yellow level value (Use only in board type 1, 2 )

Magenta Level Set the magnetic level value (Use only in board type 1, 2)

Cyan Level Set the cyan level value (Use board type 1, 2)

Black Level Set the black level value (Use board type 1, 2)

RMP +

Set the ribbon motor’s max torque value when a panel of ribbon is being printed on a card
Range : 2000 ~ 7000 (See 4.1.3.3)

RMP -

Set the ribbon motor’s min torque value when a panel of ribbon is being printed on a card
Range : 2000 ~ 7000 (See 4.1.3.3)

RMM+

Set the ribbon motor’s max torque value when a panel of ribbon is not being printed (RMM+

should be bigger than RMM–) Range : 4000 ~ 8000 (See 4.1.3.3)

RMM-

Set the ribbon motor’s min torque value when a panel of ribbon is not being printed (RMM–
should be smaller than RMM+) Range : 4000 ~ 8000 (See 4.1.3.3)

Auto Rotator Set Automatically Find proper Rotate Top and Rotator Bottom value

Rotate Top

Set the angle to be flat for the Flipper front side (Range : -30 ~ 30)

(The lower the value the more the angle) (See 4.1.3.4)

Rotate Bottom

Set the angle to be flat for the Flipper back side (Range : -30 ~ 30)
(The lower the value the more the angle) (See 4.1.3.4)

Reserved Not Use

Warming Up Display

Set the cycle of blinking LED button when heat the head on RW model. If the value is
increased, the LED blink slower.

Mag. Write Mode Set the track writing mode

Magnetic Space

Set the start position of magnetic data (Range : 10 ~ 30)
If the value is increased, the start position will be close to the end (See 4.1.3.5)

SBS Only Set the printer is only operated in the application which made by SDK (See 4.1.3.7)

• Expansion Setup Item

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Item Explanation

Board type

Set the main board type (Do not change!)

Security

Authentication function is applied for security in SMART printer. (See 4.1.3.7)

- PC Auth. : Matching SMART printer and PC ( To use this function, press “Set PC Serial” and save the

PC authentication information to SMART Printer)

- Physical key : Set the use of Physical Key in case the printer have customized physical key

- User Auth. : Set password for specified user.

- Root Auth. : Set password for administrator.

Use USB Serial

When SMART is connected to USB, it transmits the USB serial number to PC. Default is the
same number used by all SMART. Please set this option when you want to use multiple
SMART printers connected to 1 PC via USB. It enables unique serial numbers for each USB.
(See 4.1.3.8)

When you want to use multiple SMART printers connected to 1 PC via USB, you have to set
this option of SMART one at a time and connect all SMARTs to PC via USB.

Ribbon Position Option for ribbon printing reposition. It can be adjusted between +5 ~ -5 (mm).

Card Out Delay Set the time to operate Hopper Motor. Do not change.

Card Out

Set printed or encoded card out direction (The back out can be done only in dual side
printer)

Error Card Out Set error card out direction (The back out can be done only in dual side printer)

DCL Mode

Use DCL mode. If set DCL mode, the driver installation will not be required when connect the
printer. Even if the driver is installed, it does not use the driver. Please note it is developed
for the user who want to operate the printer with their specific program because do not need
to use the driver. (Note: When use this function, it is not printing in normal program.)
(See 4.1.3.8)

Dump Mode Set to record the log data in printer.

Cleaning Warning Set to activate cleaning warning window. (See 4.1.3.8)

• Expansion Setup Item

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4.1.3 Printer Setup Adjustment

4.1.3.1 Printing Location

SMART Card Printer is the direct thermal printer and need to some

setting to print all over the card surface.

In CardPrinterSetup, if press “Print” button, the image like left side will

be printed. In this time, if four circles on each side are printed well
and the space of upper & bottom is in 0.5mm, it is proper setting.

For correct setting, you can adjust the setup value as follows.

1. Do not make too much space on left and right side as adjusting X
start position value.

2. Do make the image start point in 0.4mm ~ 0.5mm from the card
upper side as adjusting Y start position value.

3. Do make the image end point in 0.4mm ~ 0.5mm from the card
bottom side as adjusting Y end position value. In this case, Y scale
value should be input more bigger than the proper setup value.

4. Do make the four circles can be shown fully as adjusting Y scale value.

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4.1.3.2 Printing Density

SMART Card Printer is direct thermal printer. Use the thermal heat to print. To print the correct and proper

printing, the thermal heat should be different in color printing, resin black printing, overlay printing. So for the
best printing image, some adjustment is needed.

• Color Printing Density

Color printing is print the color image using the color ribbon. SMART printer can print 16,777,216 color. In its
color printing thickness, the color expression range can be widen and get the clear image by printing so thickly
as possible as the ribbon is allowed. However if it is too thick, the ribbon can folded and there might be green or
red bad image. And if it is too weak, the image is not clear as below third figure. Set the proper thickness.

Too Strong Proper Too Weak

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• Resin Black Printing Density

Resin Black is used to print the black clearly such as the barcode or text. It print the black which extracted by

the printer device driver or set as black in Smart Design. The red box in the below figure is printed by resin
black.

Resin Black is printed as binary type, not level for the printing result. So the setting standard of printing
thickness is different.

If the thickness is too strong, the barcode is not clear and too widen. And if too weak, the barcode is printed

too short. Set the resin black printing thickness properly to get the clear barcode printing. Not too strong but

a little bit strong is best.

Too Strong Proper Too Weak

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• Overlay Printing Thickness

Overlay is coating to the surface of card for the protection of printing image. Usually the overlay print all over

the card surface but it can be printed in specific area by the device driver or Smart Design software.

Overlay is binary type such as black resin, print or not. So the setting standard of printing thickness is different.

If it is too strong, it is too dull and can be occurred the bad overly such as left figure. And if too weak, some
area will not be overlaid. You can check it if place the card under light. So set the overlay printing thickness
properly. Not too strong but a little bit strong is best.

Too Strong Proper Too Weak

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4.1.3.3 Ribbon Operation

SMART-30 Card Printer’s ribbon movement is variable to make the interference minimized. So to get the stable

image quality, set the proper ribbon movement setting. As below graph SMART Card Printer is control the speed of
printing and normal movement differently to get the regular speed. And its movement speed is changed for the
remained ribbon balance. Set the movement speed as below graph.

RMP control the ribbon movement when printing. If set too low, the ribbon can not be rewind and the problem can be

occurred. On the contrary if set too strong, the rolling speed is too fast so there might be bad image.

RMM control the normal movement. If set too low value, the printer is stop as print head is adhered with ribbon. If

too high, the ribbon rolling speed is too fast so the correct printing position can not be detected.

(We recommend to not change RMP and RMM until there is critical problem)

250 Ribbon Balance 1

RMP +

RMP -

RMM +

RMM -

Movement Speed

Normal Ribbon Movement

Printing Ribbon Movement

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4.1.3.4 Flipper

On SMART-30, flipper can be attached as option. When there is no printing, the Flipper keep the horizontal flat. So

the setup of Flipper is to make it the horizontal flat by adjusting its angle.
“Rotate Top” and “Rotate Bottom” are the accurate setting when the Flipper is front side or back side to make a

horizontal flat with the card movement passage. This value is between -30 ~ 30 and + is upper adjustment, - is
down adjustment.

(We recommend that there is Flipper card jam problem.)

4.1 Setup

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SC SS SC LRC ES TD (Track Data)

(SC: Sync Clock pulse, SS: Start Sentinel, ES: End Sentinel, LRC: longitudinal redundancy check)

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4.1.3.5 Magnetic Stripe

On SMART-30, Magnetic Stripe Encoder can be installed as option. It is encoder module which can read/write to the

three tracks to the magnetic stripe card in ISO specification. The magnetic track can be saved as SC, SS, TD, ES, LRC,
SC format.

In recording the magnetic data, the location of SS (Start Sentinel) should be apart 7.44 ± 0.5 mm from the card edge

as ISO spec. SS location can be adjusted using “Magnetic Space”. If “Magnetic Space” value is higher, it is more far

from the card edge.

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B22001692615

2200169
2615

KPE

4.1.3.6 Thermal Print Head Replacement

To change the print head, the print head module as below photo should be changed. After change the print head

module, its serial no. and register value should be registered. First press “>” button and click “Change Header”
and input the serial no. with the resister value which is described on the print head. “Reset User Issue Count” is

initialization of the printing number.

(After change the thermal print head, the printing position and thickness should be adjusted.)
(See 3.2.1. for Thermal Print Head Replacement mechanically)

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4.1.3.7 Security

• Password

It need to input the password to change the setup value but if you do not set the password, it need not. When
execute CardPrinterSetup program, the password input window will be displayed. If you set the password, it is
saved to SMART Card Printer itself so even if you change the PC, the password is needed for that card printer.

To change the password, click “Change Password” in basic setup window. It will be activated after the printer is

reboot.

(The default is no password setting.)

(If the password is not remember, please contact the manufacturer.)

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4.1 Setup

• PC Auth.

PC Auth. is a function to operate a SMART printer with specific PC. This is to prevent the access of unauthorized

person to print card with another printers. Please read as below.

1. In expansion mode, click “PC Auth.” and “Set Config.”

2. Click “Set PC Serial” and save the current PC information to the card printer.

PC Auth. will be activated after the printer’s rebooting. When connect SMART printer which is applied PC

Authentication to the other PC, “Verify Your PC” message will be displayed on the LCD (or Watchman).

(In case PC Witness is activated and PC is not found, please contact I&A system or your distributor.)

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4.1 Setup

• Physical Key

Physical Key is the function which is enable to operate SMART printer who have the physical key. It is provided as

special option. To use this function, in expansion mode change “Physical Key” to “Use” and press “Set Config.”

Physical Key will be activated after SMART printer reboot. If the printer is locked, “Unlock Please” message will be

displayed on LCD and if not, “System Ready” will be displayed.

Physical Key is electrical key so its setup will be kept when the printer is reboot (power off/on).

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4.1 Setup

• User Auth.

User Auth. allows using PC for someone who knows User password. To activate this function, please tick ‘User

Auth.’ and click ‘Set Config’.

After setting User Auth., this function is activated after re-booting ID card printer. In case printer is locked, LCD

(or Watchman) displays “Unlock Please” message. When you unlock the printer by inputting password using SDK,

“System Ready’ is displayed.

To change password, click ‘Change User Password’ and password change pop up comes up. You can change

password and it will be applied after card printer is re-booted.

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4.1 Setup

• Root Auth.

Root Witness allows using PC for someone (administrator) who knows Root password.

To activate this function, please tick ‘Root Auth.’ and click ‘Set Config’.

After setting Root Auth., this function is activated after re-booting ID card printer. In case printer is locked, LCD

(or Watchman) displays “Unlock Please” message. When you unlock the printer by inputting password using SDK,

“System Ready’ is displayed.

To change password, click ‘Change Root Password’ and password change pop up comes up. You can change

password and it will be applied after card printer is re-booted.

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4.1 Setup

• SBS Only

SMART-30 Printer is provided the printer driver same as other normal printer so it can be used in the application

for SMART card printer and other general application. “SBS Only” function can be realized in the application which

is developed by our SDK.

To use this function, in the expansion mode, change “SBS Only” to “Use” and press “Set Config.”

SBS Only will be activated after SMART printer is reboot. This SBS Only mode is not activated in other general

application.

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4.1 Setup

• Magnetic Encryption

If the magnetic stripe card is read and write by SMART printer, the magnetic information can be transfer by USB.

“Magnetic Encryption” is define the key which is used to encrypt the magnetic information to prevent that

information’s hacking between PC and SMART printer.

To use “Magnetic Encryption”, press “Set Mag. Encryption Key” and input the key you want to use to the dialog.

For the encryption, you can use the magnetic read/write encryption key in SDK provided.

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4.1 Setup

4.1.3.8 Etc.

• Printer ID

To use SMART-30 printer’s SDK, you have to set the printer which you want to use. And in this case you need to

get ID to distinguish the printer and it named as Printer ID. Normally we use one PC and one SMART card printer so

do not need to concern. However if use more than one SMART card printer is connected with PC or want to use the

several card printer using networking function, you have to set the different Printer ID per each card printer.

To change Printer ID, press “Change Printer ID” and when there is pop up window, input Printer ID and press O.K.

The changed Printer ID will be activated after rebooting of SMART card printer.

The default Printer ID is “SMART.”

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4.1 Setup

• Use USB Serial

In SMART-30 Card Printer, even if you change the USB port, you do not need to install the printer driver. This is

because their own ID is used in USB communication. Basically every printer have their own ID but considering the

general usage circumstance and the convenience of maintenance, it is set as same ID. So if want to use more than

one printer in one PC, you have set the different ID (this is not same as Printer ID we explained already). Use USB

Serial is ID which is used when the printer is recognized by USB and the serial no. of printer will be used as ID.

To activate Use USB Serial, change “Use USB Serial” to “Use” and press “Set Config.” button. This change will be

activated after SMART printer is reboot.

(When use more than one SMART printer in one PC, “Use USB Serial” should be set as “Use”. If not, PC might be not

working.)

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4.1 Setup

• DCL Mode

With DCL mode, you can control card printer without installation of printer driver. It is operated with DCL order in

SDK. You can control this mode with DCL order in SDK but printer driver installation pop-up appears whenever

card printer is connected.

If you set ‘DCL Mode’ to ‘Use’, it does not use printer driver and previously installed driver becomes off-line.

In order to use DCL mode, please change ‘DCL Mode’ to ‘Use’ and click ‘Set Config’. This function is activated

after card printer is re-booted.

(If DCL mode is activated, you will not use printer on general programs. It is only controlled by DCL order in SDK. )

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4.1 Setup

• Cleaning Warning

SMART printer checks the cleaning time. At that time, Cleaning message is displayed in LCD window.

In order not to display the cleaning message, please change ‘Cleaning Warning’ to ‘Off’ and click ‘Set Config’.

This function is activated after card printer is re-booted.

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4.2 Test

4.2.1 Overview

CardPrinterTest is to test the all function of SMART Card Printer. To operate CardPrinterTest program, the device
driver should be installed to PC and SMART printer should be connected.

Card Printer use the standard printer device driver so it can be printed same as general printer. However if there is

encoder, it need to install the driver which the encoder is required. In this case the printer’s detailed operation can
be controlled using “Card Printer SDK.” CardPrinterTest program is developed by “Card Printer SDK”.

CardPrinterTest is consist of Choice, Control, Print, Allocation, Encode, State, Message.

①Select : Choose the printer when there is more than one printer is connected.
②Control : Order the command such as Card In, Out, Move and Rotate.
③Print : Print the image.

④Allocation : Set the encoding number.

⑤Encoding : Do magnetic stripe encoding, Smartcard and Contactless Smartcard encoding.
⑥State : Check the printer’s state.
⑦Message : Display all kinds of message which displayed when use CardPrinterTest.

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4.2 Test

If execute CardPrinterTest program, the following window will be displayed. It is consist of ① Select, ② Control,

③ Print, ④ Allocation, ⑤ Encoding, ⑥ State, ⑦ Message.

① Select

② Control

③ Print

④ Allocation

⑤ Encoding

⑥ State

⑦ Message

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4.2.2 Basic Operation

4.2.2.1 Selection

The section next to “Printer” is for the printer selection. If you execute CardPrinterTest program, you can find out
the below thing and show the available printer list, The displayed thing is “Printer ID”. (explained at 4.1 chapter) In
below image, it show there is one printer is connected and its printer ID is “SMART”. Usually one printer is

connected so do not much concern for this matter.

(When connect more than two printers to one PC, use after select “USB Serial” in CardPrinterSetup program.

If the printer selection section is not activated, it means there is no printer connected so please check the printer is ON.)

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4.2.2.2 Control

Control is consist of SBS, Card, Move, Rotate, Etc. and it is used to control the printer’s each step.

• SBS is the operation of SBS (Step-By-Step) mode. The user can control SMART printer using the command. The

difference of NORMAL mode and SBS mode is that the printer do printing after get the printing

command(DoPrint). If press “Start” in SBS, SMART printer operate as SBS mode and in this time if there is printer
spool, it will be removed. To close SBS mode, press “Stop”.

• Card is the command for Card In / Out. “IN” is for moving the card to the printer inside and “OUT” is the

command to card out to the stacker. “Back” is to out the card to back side.

• Move is the command to move the card. “Print” is to move the print location, “Mag.” is magnetic location, “IC” is

Smartcard location, “RF” is Contactless Smartcard location, “To Rotate” is move to the inside of rotator, “From
Rotate” is move the card from rotator inside to the printer inside.

• Rotate is for the card flipping. When the card is the printer inside if do “Auto” command, the card is move to

rotator and flip and move to the printing location. “Batch” is repeat as set. “To bottom” is the card flip to back
side. “To Top” is the card flip to front side. For Etc., “Auto Ribbon Set” is automatically set the ribbon. And
using “Use Log”, you can decide to record to the log file or not.

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4.2.2.3 Print

Print can be used to print the designed image which made by Smart Design. To print the card, use “…” and choose

CSD file. Press “Open” and select CSD file and press “Print”.
When the printer is NORMAL state, if you press “Print”, the data is transfer to SMART printer and print. However in

SBS mode, if press “Print”, the data is transfer to SMART printer and waiting the printing command. So in SBS mode,
it need to press “Do Print” for the printing. This function is needed to control the printer in detail.

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4.2.2.4 Allocation

Allocation is used to test the encoding and decoding continually. Set the repeat no. and if press “Batch Start” it

repeat the test. In this case if “Include Card In/Out” section is marked, the card in/out operation is also proceed.

However if it is not checked, use one card continually..
In Strategy, if the retry is not checked, the encoding is placed only one time and it is checked, it is repeat as set

when there is an error. If Prompt on Error is checked, the pop up message will be displayed when there is an error.
And if it is not checked, the test is proceeding after an error is counting.

Error is the error number for each encoding.

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4.2.2.5 Status

State is to check the printer state. If press “Get Temperature”, it display the thermal head’s temperature. In this

case if check “realtime check”, the temperature is checked on time.
“Get Status” is to check the printer’s state. It show the ribbon balance, printer condition and error state. If check

“realtime”, on time checking.

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4.2.2.6 Message

It show the communication detail between CardPrinterTest program and SMART Printer so you can check what kind

of command is doing now.

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4.2.3 Encoding

4.2.3.1 Magnetic Stripe

Magnetic encoding is to test the magnetic stripe card when choose “Magnetic” tap as below.

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4.2 Test

In Magnetic tap, you can do the read/write of the magnetic stripe card.

“Read” is the reading of the magnetic stripe card and show the date. In fact “Read” is consist of “Do Read” and
“Read All Buffer” but operated at one time. “Do Read” is read the magnetic data in the printer inside. “Read All
Buffer” is bring the data to PC. So “Read” is same as “Do Read” and “Read All Buffer”. Only checked track can be

concerned.

“Write” is the writing of the magnetic stripe card and record the date. “Write” is also consist of “Write All Buffer” and
“Do Write”. “Write All Buffer” is send the encoding date to the printer, “Do Write” is recording the data to the
magnetic card. You can choose “Lo Co”/”Hi Co” as its card type. “Random Fill” is inputting the random date to test.

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4.2 Test

When you tick ‘Bit Mode’, display is changed to Bit Mode writing condition. In the ‘Bit Mode’, you can input data
with ‘0’ and ‘1’ only. You can set BPI information in the ‘Bit Mode’.

BPI range: 210 ~ 40,
You can set BPI value: 210, 168, 140, 120, 105, 93, 84, 76, 70, 64, 60, 56, 52, 49, 46, 44, 42, 40
If you set not defined BPI value, above BPI value is set automatically.
(EX) If you set 170 BPI, it becomes 210 BPI.
Bit which can be written on card may be varied in accordance with BPI. Please refer a formula as below,
Bit can be written = 2.8 X BPI
If you use 210BPI, 2.8 X 210 = 588. SO you can write 588 bit.

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4.2 Test

If you want to write and read on magnetic in order, you need to do following procedures.

Card “IN” → Move “Mag” → Magnetic “Random Fill” → Magnetic “Write” → Magnetic “Read” → Card “OUT”

When you select ‘Magnetic’ on the encoding selection tap and click “Batch Start”, magnetic encoding is repeated as

below.

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4.2.3.2 Contact Smart Card

Contact Smartcard encoding is enable to encode the date to Smartcard when you choose the IC tap.

4.2 Test

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4.2 Test

In IC tap, the read/write of Smartcard is possible.

“ICH Contact” is the command to contact the head with Smartcard chip. “ICH Discontact” is the dis-contact
command. “Init” is the initialization of the installed IC reader. The installed IC reader will be displayed on right
down control board. “Contact” is contacting between the IC head and Smartcard. “Reset” is stop to use.

After “Contact”, “Get ATR”, “Read”, “Write” and “Clear” command are possible to operate. “Get ATR” is loading ATR
value of Smartcard. “Read” is reading such as name, address, phone data. “Write” is writing.

If read/write the date directly using APDU command, you can use the following APDU command. “Load APDU” is
load the saved APDU command. “Save APDU” is save the current APDU command. “Clear APDU” is clear the APDU
screen. To see the individual APDU command, press “Send APDU” on the line..

To write and read on Smartcard, you have to proceed the following procedure.

Card “IN” → Move “IC” → IC “ICH Contact” → IC “Init” → IC “Contact” → IC “Write” → IC “Clear” → IC “Read” → IC

“Reset” → IC “ICH Dis-contact” → Card “OUT”

If press “Batch Start”, IC encoding will be repeated. SMART Printer is support the internal Smartcard encoder and

external SIM encoder. SIM is not possible to move automatically so the batch is not possible for SIM.

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4.2.3.3 Contactless (PC/SC) Smart Card

Smartcard encoding through PC/SC – The contactless smartcard can be tested through PC/SC protocol after select

“RF (PC/SC)” tap of CardPrinterTest program.

4.2 Test

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4.2 Test

In RF (PC/SC) tap, the read & write to the contactless smartcard can be done.

“Init” is the command to show the installed PC/SC type reader. The available reader will be shown to the left full
down control. “Contact” is the command for the connection to the contactless smartcard and “Reset” is the

disconnection.

After “Contact”, “Get UID”, “Read”, “Write” and “Clear” can be executed. “Get UID” is the reading command for RF
chip’s serial value. “Read” is also the reading command for the data such as name, address and phone which are
predefined. “Write” is the writing command for name, address and phone.

When read and write to the contactless smartcard using APDU command, you can use the below APDU command.

“Load APDU” is loading of the saved APDU command and “Save APDU” is saving the current displayed APDU
command. “Clear APDU” is clearing. To send the individual APDU command, you just press “Send APDU” which you

want.

To write and read from the contactless smartcard, you have to follow the below procedure.

Card “IN” → Move “from In (-62)” → RF (PC/SC) “Init” → RF (PC/SC) “Contact” → RF (PC/SC) “Write” → RF (PC/SC)
“Read” → RF (PC/SC) “Reset” → Card “OUT”

After select “RF (PC/SC)” in tap, if you press “Batch Start”, the encoding will be repeated. SMART printer have the

internal installed contactless smartcard encoder and external installed contactless smartcard encoder. For the
external contactless smartcard encoder, you can test by not marking “Internal (Batch)” item.

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4.2 Test

4.2.4 Status

4.2.4.1 Printer Status Code

SMSC_M_CARDIN 0x0000000000000001 // Under Card In
SMSC_M_CARDOUT 0x0000000000000002 // Under Card Out
SMSC_M_MOVE_PRINT 0x0000000000000004 // Move to Printing Position
SMSC_M_MOVE_PRN2ROT 0x0000000000000008 // Move to Flipper from Printer
SMSC_M_MOVE_ROT2PRN 0x0000000000000010 // Move to Printer from Flipper
SMSC_M_MOVE_IC 0x0000000000000020 // Move to IC Position
SMSC_M_MOVE_RF 0x0000000000000040 // Move to RF Position
SMSC_M_MOVE_MAG 0x0000000000000080 // Move to Magnetic Stripe Position
SMSC_M_THUP 0x0000000000000100 // Thermal Print Head Up
SMSC_M_THDOWN 0x0000000000000200 // Thermal Print Head Down
SMSC_M_ICHUP 0x0000000000000400 // IC Head (Contactor) Up
SMSC_M_ICHDOWN 0x0000000000000800 // IC Head (Contactor) Down
SMSC_M_PRINT 0x0000000000001000 // Under Printing
SMSC_M_MAGRW 0x0000000000002000 // Magnetic Stripe Read/Write
SMSC_M_SEEKRIBBON 0x0000000000004000 // Searching Ribbon
SMSC_M_MOVERIBBON 0x0000000000008000 // Moving Ribbon
SMSC_M_ROTATORTOP 0x0000000000010000 // Card Front Side Flipping to Up
SMSC_M_ROTATORBOTTOM 0x0000000000020000 // Card Front Side Flipping to Down
SMSC_S_HOPPERHASCARD 0x0000000000040000 // Card is in the Hopper
SMSC_S_CLEANWARNING 0x0000000000080000 // Need to cleaning State (After firmware 1.00.60)
SMSC_S_CARDIN 0x0000000000100000 // Card Detection by Card In Sensor
SMSC_S_CARDOUT 0x0000000000200000 // Card Detection by Card Out Sensor
SMSC_S_EQUIPLAMINATOR 0x0000000000400000 // Laminator is installed (After firmware 1.00.60)
SMSC_S_EQUIPROTATOR 0x0000000000800000 // Flipper is installed
SMSC_M_RECVPRINTDATA 0x0000000001000000 // Receiving Printing Buffer
SMSC_S_HASPRINTBUFFER 0x0000000002000000 // Reserving Printing Data Buffer
SMSC_M_SBSRUNNING 0x0000000004000000 // Doing SBS Command
SMSC_S_SBSMODE 0x0000000008000000 // SBS Mode State
SMSC_S_CASEOPEN 0x0000000010000000 // Case Open State
SMSC_M_INIT 0x0000000020000000 // Under Initialization
SMSC_S_TESTMODE 0x0000000080000000 // Test Mode State

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4.2 Test

Status codes are changed after Printer firmware 1.00.60 as below.

SMSC_S_CLEANWARNING 0x0000000000080000 // Need to cleaning State (After f/w 1.00.60)

SMSC_S_THUP 0x0000000000080000 // Thermal Print Head Up state (Before f/w 1.00.60)

SMSC_S_EQUIPLAMINATOR 0x0000000000400000 // Laminator is installed (After f/w 1.00.60)

SMSC_S_ROTATORTOP 0x0000000000400000 // Card Front Side is up at Rotator (Before f/w 1.00.60)

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4.2.4.2 Printer Error Code

SMSC_F_CARDIN 0x0000000100000000 // Card In Fail
SMSC_F_MOVETOPRINT 0x0000000200000000 // Moving to Printing Position is Fail
SMSC_F_CARDOUT 0x0000000400000000 // Card Out is Fail
SMSC_F_MOVETOMAG 0x0000000800000000 // Moving to Magnetic Position is Fail
SMSC_F_MOVETOIC 0x0000001000000000 // Moving to IC Position is Fail
SMSC_F_MOVETORF 0x0000002000000000 // Moving to RF Position is Fail
SMSC_F_MOVETOROTATOR 0x0000004000000000 // Moving to Flipper is fail
SMSC_F_MOVEFROMROTATOR 0x0000008000000000 // Moving to Printer from Flipper is Fail

SMSC_F_THUP 0x0000010000000000 // Thermal Print Head Up Fail

SMSC_F_THDOWN 0x0000020000000000 // Thermal Print Head Down Fail
SMSC_F_ICHUP 0x0000040000000000 // IC Head (Contactor) Up Fail
SMSC_F_ICHDOWN 0x0000080000000000 // IC Head (Contactor) Down Fail
SMSC_F_ROTATORTOP 0x0000100000000000 // Card Front Side Flipping to Up is Fail
SMSC_F_ROTATORBOTTOM 0x0000200000000000 // Card Front Side Flipping to Down is Fail
SMSC_F_PRINT 0x0000400000000000 // Error in Printing
SMSC_F_MAGRW 0x0000800000000000 // Magnetic Stripe Track Read/Write Fail
SMSC_E_SEEKRIBBON 0x0001000000000000 // Ribbon Search Error
SMSC_E_MOVERIBBON 0x0002000000000000 // Ribbon Move Error
SMSC_E_NOTH 0x0004000000000000 // Thermal Print Head is not Installed
SMSC_E_THOVERHEAT 0x0008000000000000 // Thermal Print Head Overheat
SMSC_E_EMPTYRIBBON 0x0010000000000000 // Empty Ribbon
SMSC_F_DATA 0x0020000000000000 // Printing Data Error
SMSC_F_CARDBACKOUT 0x0040000000000000 // Card Back Out Fail
SMSC_F_CARDERASE 0x0080000000000000 // Card Data Erase Fail
SMSC_F_INCORRECT_PW 0x0100000000000000 // Incorrect Password
SMSC_F_MAGREADT1 0x0200000000000000 // Magnetic ISO Track 1 Read Fail
SMSC_F_MAGREADT2 0x0400000000000000 // Magnetic ISO Track 2 Read Fail
SMSC_F_MAGREADT3 0x0800000000000000 // Magnetic ISO Track 3 Read Fail
SMSC_F_LOCKED 0x1000000000000000 // Printer Locked
SMSC_F_SPOOLFULL 0x2000000000000000 // Spooler Full
SMSC_F_SET 0x4000000000000000 // Recently Printer Operation Fail

4.2 Test

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4.3 Firmware

4.3.1 Overview

CardPrinterFirmware is the software for changing the firmware of SMART printer. The firmware of SMART printer is
the operating software for the processor of SMART printer. If new function is added or there is other reason, it will
be provided by web-site or distributor.

4.3 Firmware

Printer ID

Device selection tab

Current firmware version

New firmware

Main buttons

Messages

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4.3.2 Automatic Update

Printer Update is the same as Laminator Update. The upgrade procedure is as follows.

1.Check the current printer’s firmware version.

2.Press “Browse” button and select the firmware you want to install.

3.Press “Update” button and update.

4.Click “OK” on dialogue message to continue the update.

5.Waiting until the firmware update is finished.

4.3 Firmware

1. Check current firmware version

2. Browse new firmware

3. Push Update buttons

4. Push OK button

( In firmware update, the printer is automatically rebooted.)
( During update, please do not operate the printer or close the program.)

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4.3.5 Manual Update

Manual update procedure is as follows.

1.Check the printer’s firmware version.

2.Press “Browse” button and select the firmware you want to install.

3.If press “Manual Update”, “Manual Update Instruction” window will be displayed.

4.Follow “Manual Update Instruction”.

5.If press “Transfer” and transferring is complete, window will be closed.

6.Waiting until the firmware update is finished.

4.3 Firmware

1. Check current firmware version

2. Browse new firmware

3. Push “Manual Update” button

( In firmware update, follow the instruction and do not operate other thing.)

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5.1 General Operation

Symptom Countermeasures Related Parts

When the ribbon is torn

Open the top cover and pull out the ribbon cartridge. Connect the ribbon
and install again. If the problem is occurred too often, refer to the below
countermeasures.

1

The card is out of specification or the surface
is not even

Check the card specification or change to the new one.

2 The color density setting is too high Refer to the manual 4.1.3.2 and adjust the printing density.

3 The card printing position is not proper

Adjust the image start position as 0.5mm from the card starting point. If
the problem is not solved, refer to the manual 4.1.3.1.

Ribbon is not recognized. – There will be displayed

“

Ribbon Not Found” error message.

Press the left button of front LCD to replay. If the problem is not solved,

refer to the below countermeasures.

1 Ribbon tag is bad Change to the new ribbon.

2 All ribbon is used Change to the new ribbon.

3 Ribbon is torn Open top cover and pull out the ribbon cartridge. Connect the ribbon.

4 Thermal print head is not properly installed Refer to the manual 3.2.1 and check the Print Head installation state.

5 Ribbon is not authorized one Change to the authorized one.

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Symptom Countermeasures Related Parts

6 Color In Sensor or Color Out Sensor is bad

When Color In/Out Sensor have some problem, replace the sensors.

Change the Color In Sensor

- Manual 3.2.4

Change the Color Out Sensor

630026(SENSOR COLOR OUT2

BD,SMART,0.3)

630024(SENSOR COLOR IN
BD,SMART,0.4)

7 Encoder sensor or connection cable is bad

Bad connection status of sensor cable may make this error (See 2.1)
Refer to the manual 3.4.3 and replace the cable or sensor.

630033(SENSOR ENCODER2
BD,SMART,0.1)
611076(WIRE,I/O_30 LEFT,20P,230mm)

8 Ribbon RF Board or connection cable is bad

Refer to the manual 3.3.2 and check Ribbon RF Board and connection
state.

630020(RIBBON RF,SMART,0.2)

9 Ribbon RF Board’s connection cable is bad Refer to the manual 3.3.2 and change the connection cable.

611079(FFC CABLE,240mm,16P,

0.5mm,2896 C-type)

10 Main board is bad Refer to 3.3.1 and replace the main board. 630083 (MAIN BD,SMART,0.57)

5.1 General Operation

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Symptom Countermeasures Related Parts

Printer is not working even if the printing data is

sent or the printer is not booting.

Refer to the below countermeasures.

1 Printer power is off. Power on the printer.

2 Using another DC adaptor. Check DC adaptor and use our adaptor which supplied with the printer.

3 Printer driver is not online but offline. Change to the online.

4

USB cable for the communication is not
connected or the connection is bad

Check the state and plug out and in for USB cable.

5

Printing is not proceeded by the proper printer
driver

Print through the proper printer driver

6 Printer driver port setting is wrong. Check the printer driver port setting is USB port.

7

There is no ribbon in the printer or the printer
have an error.

Install the ribbon or clear the printer error refer to this manual.

8 Ribbon balance is 0. Change to the new ribbon.

9

Power and communication cable are too long.

(Power cable : Over 1.5 M, communication
cable : Over 1.8M)

Using the cable which supplied from us.

10 USB port of PC is down. Reboot PC.

11 The printer communication USB cable is bad Change USB cable.

610120(CABLE,USB2AB1,1.8M,
USB1.0)

12 Power adaptor is bad Call to the nearest dealer and change it.

610697(ADAPTOR,STD­2427P,24V/2.7A,-)

13 Printer is bad The printer should be replaced

5.1 General Operation

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Symptom Countermeasures Related Parts

Card is not inserted from the hopper

Press the left key on the front side of printer to replay. If it is
not moving and the problem is happen so often, please refer to
the below countermeasures.

1 Card size is not correct or it is not proper card

If the card is not in specification., it might be not inserted to the
hopper. It should be changed.

2

The setting of card thickness control lever is not
correct

Refer to 1.2.2 and adjust the card thickness .

3 Card arrangement is not proper

Arrange the cards as the manual 1.2.3 and put the cards again
to the hopper.

4 There is electrical static or moisture on the card

Arrange the cards as the manual 1.2.3 and put the cards again
to the hopper.

5 The hopper unit or connection cable are bad

If the card hopper is totally not working, check the connection
of card hopper and if there is no problem, the hopper cable and

hopper should be changed.

630097(HEAD UD MOTOR_30
BD,SMART30,0.1)
611076(WIRE,I/O_30
LEFT,20P,230mm)

When there is moving error as the ribbon is rolled to the

printing roller or movement rollers.

Open the top cover, remove the ribbon which rolled to the card
and roller using the front LCD buttons. If the problem is happen
so often, please refer to the below countermeasures.

1 Card size is not correct or it is not proper card

If the card size is more large or small, the printing position
might be not correct. Refer to the manual 4.1.3.1 and reset the
printing position or change the card.

2 The printer’s printing position is set no properly

If the card size is more large or small, the printing position
might be not correct. Refer to the manual 4.1.3.1 and reset the
printing position.

5.2 Card Moving

5.2 Card Moving

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Symptom Countermeasures Related Parts

When there is an error during card movement

Press the left key on the front side of printer to replay. If it not
moving and the problem is happen so often, please refer to the
below countermeasures.

1 Card size is not correct or it is not proper card Change to the proper card.

2 Using another DC adaptor.

Some problem might be happened if use another DC Adaptor
which is not supplied with the product. Please check DC Adaptor.

※ If use other DC Adaptor, Magnetic stripe encoding error or

other operation problem can be occurred.

3 There is dust on the surface of cards Clean the card or change to new card.

4 There is dust on the moving rollers

Clean the cleaning roller using the cleaning card kit. The related
rollers are IC roller, cleaning roller fixed, MS(Magnetic Stripe)
roller.(See 2.2 Thermal Head and Rollers)

5.2 Card Moving