Idexx SNAPshot Dx Operator's Manual
IDEXX SNAPshot Dx*
Analyzer
Operator’s Guide
i
Information in this document is subject to change without notice. Companies, names, and data used in
examples are fictitious unless otherwise noted. No part of this document may be reproduced or transmitted
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applications, trademarks, copyrights, or other intellectual or industrial property rights covering this document
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rights except as expressly provided in any written license agreement from IDEXX Laboratories.
© 2017 IDEXX Laboratories, Inc. All rights reserved. • 06-0002404-03
*IDEXX VetLab, SNAPshot Dx, Catalyst, SNAP, SNAP cPL, SNAP fPL, 4Dx, VetStat, and IDEXX SmartService are
trademarks or registered trademarks of IDEXX Laboratories, Inc. in the United States and/or other countries.
Lysodren is a registered trademark of Bristol-Myers Squibb Company. All other product and company names
and logos are trademarks of their respective holders.
Proprietary Rights Notice
Contents
Preface ....................................................................................................................................................v
Safety Precautions ....................................................................................................................................... v
International Symbol Descriptions .............................................................................................................. vi
Other Symbols ........................................................................................................................................... vii
A Getting Started .............................................................................................................................. A-1
Introduction .............................................................................................................................................. A-1
SNAPshot Dx Analyzer Components....................................................................................................... A-2
Installing the SNAPshot Dx Analyzer ....................................................................................................... A-2
Powering On the Analyzer ....................................................................................................................... A-4
Shutting Down the Analyzer..................................................................................................................... A-4
Connecting/Disconnecting the Power Cord ............................................................................................ A-4
Printing Test Results................................................................................................................................. A-4
B Using the SNAPshot Dx* Analyzer ...............................................................................................B-1
Overview .................................................................................................................................................. B-1
Using the Touch Screen ...........................................................................................................................B-1
Loading a SNAP* Test ............................................................................................................................. B-1
Running a SNAP* Test ............................................................................................................................B-1
Viewing Test Results ...............................................................................................................................B-2
C SNAP* Test Procedures ................................................................................................................C-1
Overview ..................................................................................................................................................C-1
SNAP* Total T4.........................................................................................................................................C-2
SNAP* Cortisol ........................................................................................................................................C-5
SNAP* Bile Acids .....................................................................................................................................C-9
SNAP* fPL*............................................................................................................................................C-11
SNAP* cPL* ...........................................................................................................................................C-12
SNAP* 4Dx* Plus ...................................................................................................................................C-13
SNAP* FIV/FeLV Combo .......................................................................................................................C-14
SNAP* Heartworm RT ...........................................................................................................................C-15
SNAP* Feline proBNP ...........................................................................................................................C-16
D Modifying the Settings on the Analyzer .......................................................................................D-1
Overview ..................................................................................................................................................D-1
Changing the Language/Local Settings ..................................................................................................D-1
Adjusting the Volume of the Analyzer ......................................................................................................D-2
Deleting a Patient from the Pending or In Process List ...........................................................................D-2
iii
E Sample Preparation and Storage ................................................................................................. E-1
Overview .................................................................................................................................................. E-1
IDEXX Quality Sample Preparation .......................................................................................................... E-2
Sample Collection Order ......................................................................................................................... E-3
Centrifuged Sample Inspection ............................................................................................................... E-3
Sample Storage ....................................................................................................................................... E-4
F Maintenance .................................................................................................................................. F-1
Overview .................................................................................................................................................. F-1
Upgrading the Software........................................................................................................................... F-1
Cleaning the Case ................................................................................................................................... F-1
Cleaning the SNAP Ports ......................................................................................................................... F-1
Cleaning the Screen ................................................................................................................................ F-1
Cleaning the Incubator Wells ................................................................................................................... F-1
Calibration ................................................................................................................................................ F-1
G Troubleshooting ............................................................................................................................G-1
Differences in Results ..............................................................................................................................G-1
Wrong SNAP* Device Removed .............................................................................................................G-1
Touch Screen Not Responsive ................................................................................................................G-1
SNAP Bar Code Cannot Be Read ...........................................................................................................G-1
Viewing the Event Log .............................................................................................................................G-2
Other Problems with Your Analyzer .........................................................................................................G-2
Sending Your Analyzer to IDEXX .............................................................................................................G-3
Frequently Asked Questions ...................................................................................................................G-3
H Appendices ...................................................................................................................................H-1
Technical Specifications .......................................................................................................................... H-1
IDEXX Technical Support Contact Information ........................................................................................ H-2
iv
Preface
Safety Precautions
• The IDEXX SNAPshot Dx* Analyzer contains no user-serviceable components. DO NOT
disassemble. Call IDEXX Technical Support for any service issues.
• Do not insert anything in the SNAP* ports except devices approved for use with the SNAPshot
Dx Analyzer.
• Do not insert anything in the incubator wells except for the plastic sample tubes provided in
the SNAP test kits.
• DO NOT stack other equipment or containers on top of the analyzer.
• Keep analyzer away from sources of heat or flames.
• DO NOT place or operate the analyzer near x-ray equipment, photocopiers, or other devices
that generate static or magnetic fields.
• PROTECT your equipment from damp conditions or wet weather.
• Take care not to spill water or other fluids on the analyzer.
• DO NOT use any of the following liquids, abrasives, or aerosol sprays on or near the analyzer,
as they may damage the outer case and may influence the results:
– Organic solvents
– Ammonia-based cleaners
– Ink markers
– Sprays containing volatile liquids
– Insecticides
– Disinfectant
– Polish
– Room freshener
• Line voltage for the SNAPshot Dx Analyzer power supply is 100–240 V AC, 50–60 Hz.
Be sure to plug all equipment into properly grounded electrical outlets.
• Use only the power cable supplied.
• Disconnect the power cable from the AC power outlet:
– If the power cable becomes frayed or otherwise damaged.
– If anything is spilled onto the equipment.
– If your equipment is exposed to excessive moisture.
– If your equipment is dropped or the case has been damaged.
– If you suspect that your analyzer needs service or repair.
– Whenever you clean the case.
• If the equipment is used in a manner other than specified, the protection provided by the
equipment may be impaired.
v
Preface
International Symbol Descriptions
International symbols are often used on packaging to provide a pictorial representation of particular
information related to the product (such as expiration date, temperature limitations, batch code,
etc.). IDEXX Laboratories has adopted the use of international symbols on our analyzers, product
boxes, labels, inserts, and manuals in an effort to provide our users with
easy-to-read information.
Symbol Description Symbol Description
Use by
A utiliser avant
Verwendbar bis
Usare entro
Usar antes de
使用期限
Batch Code (Lot)
Code de lot (Lot)
Chargenbezeichnung (Partie)
Codice del lotto (partita)
Código de lote (Lote)
ロット 番 号
Serial Number
Numéro de série
Seriennummer
Numero di serie
Número de serie
シリアル番号
Catalog Number
Numéro catalogue
Bestellnummer
Numero di catalogo
Número de catálogo
製品番号
Authorized Representative in the
European Community
Représentant agréé pour la C.E.E.
Autorisierte EG-Vertretung
Rappresentante autorizzato nella
Comunitá Europea
Representante autorizado en la
Comunidad Europea
EC内の正規販売代理店
Temperature limitation
Température limite
Zulässiger Temperaturbereich
Temperatura limite
Limitación de temperatura
保存温度（下限）
Upper limit of temperature
Limite supérieure de température
Temperaturobergrenze
Limite superiore di temperatura
Limite superior de temperatura
保存温度（上限）
Consult instructions for use
Consulter la notice d’utilisation
Gebrauchsanweisung beachten
Consultare le istruzioni per l’uso
Consultar las instrucciones de uso
取扱説明書をご参照ください。
Keep away from sunlight
Conserver à l’abri de la lumière
Vor direkter Sonneneinstrahlung
schützen
Mantener alejado de la luz solar
Tenere lontano dalla luce diretta del
sole
遮光してください。
WEEE Directive 2002/96/EC
Directive 2002/96/CE (DEEE)
WEEE-Richtlinie 2002/96/EG
Directiva 2002/96/CE RAEE
Direttiva RAEE 2002/96/CE
廃電気電子機器指令（WEEE Directive
2002/96/EC）
vi
2
Preface
Symbol Description Symbol Description
Manufacturer
Fabricant
Hersteller
Ditta produttrice
Fabricante
製造元
Caution, consult accompanying
documents
Attention, consulter les documents
joints
Achtung, Begleitdokumente beachten
Attenzione, consultare la
documentazione allegata
Precaución, consultar la
documentación adjunta
注意、添付文書をご参照ください。
Biological Risks
Risques biologiques
Biogefährlich
Rischi biologici
Riesgos biológicos
生物学的リスク
Do Not Reuse
Usage unique
Nicht wiederverwenden
No reutilizarw
Non riutilizzare
再利用しないでください。
Other Symbols
Symbol Description Symbol Description
USB symbol Ethernet/network symbol
vii
A Getting Started
Introduction
The IDEXX SNAPshot Dx* Analyzer is an assay reader designed for use with certain IDEXX SNAP*
consumables, such as SNAP* Total T4 and SNAP* 4Dx* Plus Tests. By using the SNAPshot Dx
Analyzer, you can keep a record of your patient’s SNAP test history as well as add tests to an
existing patient’s record.
The analyzer’s touch-screen interface provides easy-to-follow instructions to help you navigate the
system, specify testing information, and more.
The SNAPshot Dx Analyzer is for veterinary use only.
IDEXX VetLab* Station Connectivity
The SNAPshot Dx Analyzer is part of the IDEXX VetLab* suite of analyzers, all of which connect
to the IDEXX VetLab Station (IDEXX’s laboratory information management system). Connecting
multiple analyzers to the IDEXX VetLab Station allows you to view a comprehensive picture of
your patient’s health, with the ability to view test results from multiple analyzers on a single report,
determine disease progression with parameter-trending capabilities, and more.
By connecting the SNAPshot Dx Analyzer to the IDEXX VetLab Station, you can:
• Automatically review patients’ prior results on every printout for easy comparison.
• Improve client communications with illustrated diagnostic or treatment progress printouts.
• Link to expert descriptions and common causes of abnormal values.
• Print information to help explain the significance of results to your clients.
• Allow new staff to train independently.
• View educational on-screen guides and videos, such as how to properly prepare a plasma
sample.
• Learn proper protocols and tips for best techniques.
How It Works
The SNAPshot Dx Analyzer is a digital imaging system
that records and interprets the colorimetric response
of enzymes immobilized on the surface of a SNAP test.
During operation, the analyzer records digital images of
each SNAP device and uses test-specific algorithms to
calculate the results. All SNAP tests that are loaded into
the SNAPshot Dx Analyzer must have a bar code on the
top of the device so that the analyzer can confirm the
SNAP test type.
A-1
Getting Started
SNAPshot Dx Analyzer Components
Installing the SNAPshot Dx Analyzer
The SNAPshot Dx Analyzer must be connected to the IDEXX VetLab Station (to be used in
conjunction with the IDEXX VetLab suite of analyzers).
To Install the SNAPshot Dx Analyzer
1. Before you unpack the analyzer, choose an optimum location for the analyzer. The analyzer
should be placed on a level surface with at least 4 inches (10 cm) of clearance above
the analyzer. The area underneath the analyzer should remain clean and clear. Choose a
well-ventilated area away from obvious sources of heat, direct sunlight, cold, humidity, or
vibrations. For optimum results, room temperature should be 19°C–27°C
(66°F–81°F) and relative humidity should be 30%–85%.
2. Unpack the analyzer using the following steps:
a. Remove the analyzer, power supply, and Ethernet cable from the box and then from the
bag.
b. Position the analyzer so the power switch can be accessed and the analyzer can be
unplugged.
3. Connect the power cord using the following steps:
a. Plug the round power connector into the receptacle on the back of the analyzer.
b. Plug the power cord into a wall outlet or power strip.
Note: Do not power on the analyzer at this time.
To Install the IDEXX VetLab Station Connectivity Router
Note: If you already have a network router connected directly to the IDEXX VetLab Station computer,
you can skip this section and move to the “To Connect the SNAPshot Dx Analyzer to the IDEXX
VetLab Station” section on page A-3.
A-2
Getting Started
1. Connect the AC power adapter to the power port on the back of the network router supplied
2. Plug the AC power adapter into an electrical outlet.
3. Connect one end of the Ethernet cable (provided with the router) into any available port on the
4. Connect the other end of the Ethernet cable (from step 3)
by IDEXX Laboratories.
router.
IMPORTANT: Do not connect the IDEXX VetLab Station directly to the Internet port on
the router.
into the IDEXX VetLab Station computer’s Ethernet port, which
is located near the center panel on the back of
the computer.
Note: If this Ethernet port on the IDEXX VetLab Station
computer is currently being used to connect the IDEXX VetStat*
Electrolyte and Blood Gas Analyzer (red Ethernet cable) to
your IDEXX VetLab Station, disconnect the red Ethernet cable.
Ethernet port on the back panel of the
IDEXX VetLab Station computer’s CPU
Then complete step 4 above. The “To Reconnect the VetStat
Analyzer” section, found at the bottom of this page, explains
how to reconnect the VetStat analyzer after the router is
installed.
To Connect the SNAPshot Dx Analyzer to the IDEXX VetLab Station
1. Connect the Ethernet cable provided with the SNAPshot Dx Analyzer to the next available port
on the back of the router.
IMPORTANT: Do not connect the SNAPshot Dx Analyzer directly to the Internet port
on the router.
2. Connect the other end of the Ethernet cable (from Step 1) to the Ethernet port on the back of
the SNAPshot Dx Analyzer.
3. Power on the IDEXX VetLab Station. Once the IDEXX VetLab Station is at its Home screen,
power on the SNAPshot Dx Analyzer. Once both systems have completed their initialization
process, the IDEXX VetLab Station will establish connectivity with the SNAPshot Dx Analyzer.
When the SNAPshot Dx icon appears on the IDEXX VetLab Station Home screen, your
connections are complete.
Note: If the SNAPshot Dx icon does not appear on the IDEXX VetLab Station Home screen
within 3 minutes, contact IDEXX Technical Support for assistance.
To Reconnect the VetStat* Analyzer
IMPORTANT: The direct connection between the VetStat analyzer and the IDEXX VetLab Station
uses a standard Ethernet cable with a light purple cross-over adapter. This light purple cross-over
adapter, which is located on one end of the cable, must be removed before connecting the
Ethernet cable to the router.
1. Ensure the light purple cross-over adapter has been removed from the VetStat Ethernet cable.
2. Connect one end of the VetStat Ethernet cable to the VetStat analyzer and the other end to the
next available port on the router.
IMPORTANT: Do not connect the VetStat analyzer directly to the Internet port on the
router.
3. On the VetStat Home screen, tap System Manager and then tap Setup.
4. Use the alphanumeric keypad to enter the setup password, 207, and tap OK.
A-3
Getting Started
5. From the Setup screen, tap Hardware and then tap the Ethernet tab.
6. Select Dynamic as the network setting and then tap OK to save the change.
7. Turn off the VetStat analyzer by toggling the power switch to OFF. Then, turn on the analyzer.
After the VetStat analyzer returns to the Home screen, the VetStat icon will appear at the
bottom of the IDEXX VetLab Station Home screen.
Note: If the VetStat icon does not appear on the IDEXX VetLab Station Home screen within 3
minutes, contact IDEXX Technical Support for assistance.
Powering On the Analyzer
To turn on the analyzer, press the power switch on the back of the analyzer. The analyzer will take
several minutes to warm up. It is ready for use when the Home screen appears.
Shutting Down the Analyzer
To Shut Down the SNAPshot Dx Analyzer
1. Tap Tools.
2. Tap Shutdown and then tap Ye s to confirm that you want to shut down the analyzer.
3. When the analyzer indicates it is okay to do so, press the power switch on the back of the
analyzer to power the analyzer off.
Important: If you need to unplug the analyzer, ensure you disconnect the power cord from
the wall outlet/power strip BEFORE you disconnect it from the analyzer.
Connecting/Disconnecting the Power Cord
It is important that you follow these instructions carefully as improper connection/disconnection
could result in the hazard of an electrical shock.
To Connect the Power Cord
1. Ensure the analyzer is powered off.
2. Plug the round power connector into the receptacle on the back of the analyzer.
3. Plug the power cord into a wall outlet or power strip.
4. Press the power switch on the back of the analyzer to the on (I) position.
To Disconnect the Power Cord
1. Shut down the analyzer (see “Shutting Down the Analyzer” above).
2. Press the power switch on the back of the analyzer to the off (O) position.
3. Unplug the power cord from the wall outlet or power strip.
4. Unplug the round connector from the receptacle on the back of the analyzer.
Printing Test Results
The SNAPshot Dx Analyzer is connected to the IDEXX VetLab Station. Therefore, you print your
SNAPshot Dx Analyzer test results using the print settings on the IDEXX VetLab Station (compatible
printer required). For more information on printing while connected to the IDEXX VetLab Station, see
the IDEXX VetLab Station Operator’s Guide.
A-4
B Using the SNAPshot Dx* Analyzer
Overview
The SNAPshot Dx Analyzer is controlled via a touch-screen monitor on the front of the analyzer and
by the IDEXX VetLab* Station.
Using the Touch Screen
To get the best results when using the touch screen:
• Do not rest your hand on the touch screen. The screen is sensitive to touch; pressure from
your hand prevents the touch screen from functioning properly.
• Tap the screen firmly.
• Never tap the touch screen with a sharp or abrasive object.
The touch screen is on whenever the analyzer is on.
Loading a SNAP* Test
The proper way to load a SNAP test device into the analyzer is horizontally, sample well end first. Do
not insert the SNAP device into the SNAPshot Dx Analyzer until the SNAPshot Dx Analyzer is ready
to process the device.
Important: Do not remove a SNAP test from the analyzer during analysis—removing the device
prematurely may result in loss of the run. Analysis is complete when the patient’s name is moved
from the In Process list to the Results list.
Running a SNAP* Test
For detailed instructions on running a specific SNAP test, see the “SNAP Test Procedures” chapter
in this guide.
IMPORTANT: Do not load a SNAP device until prompted by the analyzer.
To Run a SNAP Test
1. Enter the patient information on the IDEXX VetLab Station (for more information, see the
“Analyzing Samples” chapter of the IDEXX VetLab Station Operator’s Guide).
2. Once the patient’s name appears in the Pending list on the SNAPshot Dx Home screen, tap
the patient’s name and then tap Select.
3. Follow the on-screen instructions for preparing, incubating (SNAP Total T4 and Cortisol only),
and loading the SNAP test.
When analysis is complete, the patient’s name moves from the In Process list to the Results
list (you may also receive a “New Results” alert message and/or hear a beep on the IDEXX
VetLab Station, depending on the option(s) you selected in the New Results Alert tab on the
IDEXX VetLab Station’s Settings screen). You can then remove the SNAP device from the
analyzer by gently pushing the SNAP device until you hear a click. The device will slide out of
the port.
B-1
Using the SNAPshot Dx* Analyzer
Viewing Test Results
To View the Test Results on the SNAPshot Dx Analyzer
1. Tap the Results list.
2. Tap the patient whose test results you want to view.
Note: If you do not see the patient’s name in the Results list, tap the page up and page
down arrows to view additional patient names.
3. Tap View Results to display the Test Results screen.
To View the Test Results on the IDEXX VetLab Station
See the IDEXX VetLab Station Operator’s Guide for detailed instructions on viewing test results.
B-2
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