Information in this document is subject to change without notice. Companies, names, and
data used in examples are fictitious unless otherwise noted. No part of this document may be
reproduced or transmitted in any form or by any means, electronic, mechanical, or otherwise, for
any purpose, without the express written permission of IDEXX Laboratories. IDEXX Laboratories
may have patents or pending patent applications, trademarks, copyrights, or other intellectual or
industrial property rights covering this document or subject matter in this document. The furnishing
of this document does not give a license to these property rights except as expressly provided in
any written license agreement from IDEXX Laboratories.
*IDEXX VetLab, SNAP Pro, SNAP, VetConnect, and SmartService are trademarks or registered
trademarks of IDEXX Laboratories, Inc. in the United States and/or other countries. All other product
and company names and logos are trademarks of their respective holders.
IDEXX Laboratories, Inc.
One IDEXX Drive
Westbrook, Maine 04092 USA
IDEXX Europe B.V.
P.O. Box 1334
NL-2130 EK Hoofddorp
2
Contents
Getting Started ........................................................................................................................................4
SNAP Pro Components ...............................................................................................................................4
Setting Up the SNAP Pro Analyzer ..............................................................................................................5
Interpreting the Status Light ........................................................................................................................6
Interpreting the SNAP Pro Icons ..................................................................................................................6
Powering the Analyzer On/Off .....................................................................................................................7
Charging the Analyzer .................................................................................................................................7
Using the SNAP Pro Analyzer ................................................................................................................8
Running a SNAP Test (When Connected to an IDEXX VetLab Station) ......................................................8
Running a SNAP Test (When NOT Connected to an IDEXX VetLab Station) ..............................................8
Viewing Test Results ...................................................................................................................................9
Modifying the Preferences ...................................................................................................................10
Changing the ProRead Settings ................................................................................................................10
Changing the Connection Settings ...........................................................................................................10
Viewing Past Notifications .........................................................................................................................10
Changing the Settings Preferences ...........................................................................................................10
Maintenance and Troubleshooting ......................................................................................................12
Upgrading the Software.............................................................................................................................12
Cleaning the Internal Components (To Be Performed Weekly or As Needed)..........................................12
Cleaning the Case and Screen (To Be Performed As Needed) ................................................................14
Replacing the Batteries .............................................................................................................................14
The SNAP Pro* Analyzer helps you to increase efficiency and improve work flow:
• Automatically activate SNAP* tests and display results to streamline your work flow.
• Send SNAP test results to the patient record.
• Electronically capture SNAP test invoice charges to reduce lost revenue and improve profits.
• Display results and add them to the patient record instantly for customized, client-friendly
reports with IDEXX VetConnect* PLUS.
The SNAP Pro Analyzer is for veterinary use only.
IDEXX VetLab* Station Connectivity
The SNAP Pro Analyzer can be connected to the IDEXX VetLab* Station (the IDEXX laboratory
information management system). Connecting multiple analyzers to the IDEXX VetLab Station helps
you attain a comprehensive picture of your patient’s health, with the ability to view test results from
multiple analyzers on a single report, determine disease progression with
parameter-trending capabilities, and more.
By connecting the SNAP Pro Analyzer to the IDEXX VetLab Station, you can:
• Automatically review patients’ prior results on every printout for easy comparison.
• Improve client communications with illustrated diagnostic or treatment progress printouts.
• Link to expert descriptions and common causes of abnormal values.
• Print information to help explain the significance of results to your clients.
• Allow new staff to train independently.
• View educational on-screen guides and videos, such as how to properly prepare a plasma sample.
SNAP Pro Components
Touch screen
SNAP port
Power button
Status light
Battery
compartment
Ethernet port
USB ports
Power port
4
Setting Up the SNAP Pro Analyzer
Note: The analyzer should be placed on a level surface in a well-ventilated area away from obvious
sources of heat, direct sunlight, cold, humidity, or vibrations. For optimum results, room temperature
should be at 15°C–30°C (59°F–86°F) and relative humidity should be at 30%–85%.
To Set Up the SNAP Pro Analyzer
IMPORTANT: If you are planning to wirelessly connect your analyzer to an IDEXX VetLab*
Station, you must set up the IDEXX VetLab* wireless router and confirm the wireless antenna
is enabled on the IDEXX VetLab Station (Settings > Advanced > Edit > Wireless Settings > Enabled) before completing the steps below. For more information about setting up
the IDEXX VetLab wireless router, read its accompanying
documentation.
1. Open the battery compartment on the back of the SNAP
Pro* Analyzer and then place two batteries (provided),
negative end first, into the compartment.
IMPORTANT: Do not power on the SNAP Pro Analyzer
until you have completed steps 2 and 3.
2. Connect the appropriate adapter for your region to the
power cord using these steps:
Getting Started
a. Remove the protective insert while sliding the locking key towards the cord.
b. Insert the adapter top-side first and then snap into place.
3. Connect the power cord to the analyzer and an appropriate electrical outlet. The status light
should appear steady yellow.
Note: It will take up to 8 hours to fully charge the analyzer (the status light will turn green
when fully charged). The analyzer may be used while charging.
4. If you are planning to connect the analyzer wirelessly to an IDEXX VetLab Station, proceed to
step 5.
Note: Wireless router required.
OR
If you are connecting the analyzer to an IDEXX VetLab Station using a wired router, connect
the analyzer to a numbered port on the router using a CAT5 cable (provided).
5. Press the Power button at the top of the back of the SNAP Pro Analyzer to power it on. After the
startup screen, follow the on-screen instructions.
6. When prompted, do the following:
a. Select your language and then tap the Next
b. Select your location and then tap the Next
c. If you are connecting the analyzer to an IDEXX VetLab Station, tap Yes, select the
IDEXX network from the list, and then tap the Next
listed, tap the Refresh
icon.
icon.
icon.
icon. If the IDEXX network is not
OR
If you are not connecting the analyzer to an IDEXX VetLab Station, tap No and then tap
the Next
an IDEXX VetLab Station.
d. Select the desired date format, enter today’s date using the numeric keypad, and then
tap the Next
icon. When prompted, confirm that you are not connecting the analyzer to
icon.
5
Getting Started
e. Select the desired time format, enter the current time using the numeric keypad, and
then tap the Next
f. If you want the analyzer to beep at the end of all runs or when there is an error, warning,
or other information displayed, select the Sound
to the desired options, and then select if you would like the sound to be Soft or Loud.
Then tap the Check Mark
OR
icon.
icon, select the check boxes next
icon.
If you do not want the analyzer to beep, select the Mute
Mark
Note: Critical errors will always beep.
g. When prompted, tap OK to restart the analyzer.
icon.
Interpreting the Status Light
The status light will change color and/or flash depending on the status of the analyzer and if the
analyzer is being used cordlessly or plugged into an electrical outlet (corded).
When the status light
appears...And is...The analyzer...
GreenSolidHas interpreted that all results on the test are
Flashing, then solidIs powering up
YellowSolidIs analyzing a SNAP test
FlashingRequires visual confirmation of the results
BlueFlashingHas interpreted at least one result as positive
RedFlashingIs experiencing an error/malfunction
icon and then tap the Check
negative
OR
Is ready for use
OR
Battery is full (when the analyzer is plugged in
and powered off)
OR
Battery is charging (when analyzer is powered
off and plugged in)
Interpreting the SNAP Pro Icons
IconDescription
Wireless signal status (5 gray bars = best signal; 5 red bars = no signal)
Connected and communicating with the IDEXX VetLab* Station via a wired
connection (red icon indicates the analyzer is offline)
Battery at 100% power
Battery at 75% power
Battery at 50% power
6
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