IDEN I880 User guide

Sprint

iDEN

Digital Multi-service Data-capable Phone

i880 Phone User’s Guide

Contents

Getting Started...........................................1

Removing the Battery Door...............................3

Locating Your SIM Card....................................4

Battery...............................................................4

Powering On and Off.........................................7

Activating Service..............................................7

Enabling Security ..............................................7

Phone Programming .........................................8

Finding Your Phone Number and

Walkie-Talkie Number ..................................8

®

Nextel

Voicemail..............................................8

Nextel Worldwide

Customizing Features .......................................9

Phone Basics ....................................................9

SIM Card Security...........................................14

Locking the Keypad.........................................18

Antenna...........................................................19

Accessories.....................................................19

Wireless Local Number Portability ..................19

®

Nextel

Customer Service ..............................20

i

®

Service...............................9

Understanding Status Messages ....................20

Making Calls .............................................21

Phone Calls.....................................................21

®

Walkie-Talkie .....................................21

Nextel
Accessing Walkie-Talkie

Numbers More Quickly...............................22

®

Nextel

Group Walkie-Talkie ..........................23

Talkgroup Calls ...............................................29

Receiving Calls ...............................................30

Choosing a Number to Call.............................31

Missed Phone Calls ........................................33

Using Speakerphone.......................................33

Using Mute......................................................33

Making Emergency Phone Calls.....................34

Using a Memory Card ..............................35

Inserting the Memory Card..............................35

Removing the Memory Card ...........................36

Setting Your Phone’s Storage Preference ......37

Ensuring Files on the Memory Card Are

Compatible With Your Phone .....................37

Using the Memory Card With

Your Computer ...........................................40

Memory Cards Compatible

With Your Phone.........................................41

Audio Player.............................................42

Playing Audio Files With the Flip Closed.........42

Playing Audio Files With the Flip Open...........43

Adjusting the Volume ......................................44

How Your Audio Files Are Organized..............44

Playing Music While Files Are Loading...........45

Searching By First Letter.................................45

Playing a List and Using

Repeat and Shuffle.....................................45

Working With Playlists.....................................46

Working With Podcasts......................... ..........49

Deleting Audio Files ........................................52

DRM Items ......................................................52

Setting Audio and Visual Options....................53

Call Alerts................................................. 54

Sending Call Alerts..........................................54

Receiving Call Alerts.......................................54

Using the Call Alert Queue..............................55

Direct TalkSM.............................................57

Off-Network Walkie-Talkie ..............................57

Channels and Codes.......................................58

Private Direct Talk
Making Emergency Calls While in

Direct Talk

Setup Options .................................................61

SM

Calls..............................60

SM

Mode....................................61

Recent Calls..............................................63

Calls and Call Alerts........................................63

My Info From Other Phones............................64

Contact Information From Other Phones ........64

Viewing the Recent Calls List..........................65

Storing Items to Contacts................................65

Deleting Items.................................................66

Making Calls From the Recent Calls List ........66

Entering Text ............................................68

Using Word Mode ...........................................68

Special Function Keys.....................................69

Using Numeric Mode.......................................70

Contacts....................................................71

Accessing Contacts.........................................72

ii

Creating Entries...............................................72

Editing Entries.................................................74

Viewing Entries................................................75

Deleting Entries...............................................77

Checking Capacity ..........................................77

Creating Pauses and Waits.............................78

International Numbers.....................................78

Making Calls From Contacts...........................79

Memo ........................................................ 80

Call Forwarding........................................81

Forwarding All Calls ........................................81

Turning Off Call Forwarding............................82

Forwarding Missed Calls.................................82

Viewing Call Forwarding Settings....................83

Advanced Calling Features.....................84

Call Waiting.....................................................84

Switching Between Calls.................................84

Putting a Call on Hold......................................85

Calling 2 People..............................................85

Creating Pauses and Waits While Dialing.......86

iii

Making International Calls...............................86

One Touch Walkie-Talkie................................86

Setting Flip Actions .........................................87

Call Timers......................................................88

Using Your Phone as a Modem ......................88

Features for the Hearing Impaired ..................90

Special Dialing Codes.....................................92

Nextel® Phone Services...........................93

Caller ID..........................................................93

Per-Call Blocking.............................................93

Per-Line Blocking............................................93

Second Line Service.......................................93

Call Restrictions ..............................................94

Sprint 411........................................................94

Ring Tones.................................. ... ...........95

Setting Your Phone to Vibrate.........................95

Ring and Vibrate .............................................96

Assigning Ring Tones to Contacts..................96

Viewing Ring Tone Assignments ....................96

Downloading More Ring Tones.......................97

Managing Memory ..........................................97

Deleting Custom Ring Tones ..........................97

Message Center....................................... 98

Accessing the Message Center.......................98

Message Center Options.................................98

Receiving Messages................................ 99

Message Notifications.....................................99

Retrieving Messages.....................................100

Voicemail Messages.............................. 101

Receiving a Message....................................101

Accessing Voicemail From

the Message Center .................................101

Sending Unanswered Calls to Voicemail ......101

Nextel® Voicemail.................................. 102

Setting Up Your Voicemail Box.....................102

Playing Messages.........................................102

Changing Your Password..............................103

Recording Your Name...................................103

Recording Your Active Greeting....................104

Advanced Voicemail Features.......................104

Multimedia Messages ............................108

Navigating the Inbox, Drafts, and Sent Items108

Creating and Sending Messages..................108

Drafts.............................................................118

Sent Items.....................................................119

Receiving a Message....................................120

Navigating a Message...................................121

Viewing Received Messages

From the Message Center........................122

Actions for Received Messages....................122

Message Transmission .................................126

Customizing MMS.........................................126

Managing Memory ........................................129

SMS Messages .......................................130

Receiving a Message....................................130

Reading From the Message Center..............130

Calling and Storing Numbers ........................130

Wireless Data Services..........................132

Wireless Data Services.................................132

Accessing Wireless Data Services From Your

Phone .......................................................132

Navigation Keys............................................133

iv

Guides and Demos........................................134

Using Nextel Direct SendSM..................135

Sending a Picture..........................................135

Receiving a Picture .......................................137

Sending My Info and Contact Information.....138

My Info............................ .. ... ...................141

Viewing My Info.............................................141

Editing My Info...............................................141

Setting Sending Options................................142

Camera ................................................... 143

Accessing the Camera..................................143

Taking Pictures..............................................143

More Actions for Captured Pictures ..............145

Recording Videos..........................................147

Changing Storage Preference.......................148

Accessing the Media Center .........................149

Customizing the Camera...............................149

Managing Memory.........................................149

Media Center.......................................... 151

Viewing the Media Center.............................151

v

Forward Locked Items...................................153

DRM Items ....................................................154

Pictures.........................................................154

Videos...........................................................156

Audio Recordings..........................................157

Renaming Items............................................159

Locking Items................................................159

Deleting Items...............................................159

Copying and Moving Items............................160

Changing Storage Preference.......................160

Accessing the Camera..................................161

Accessing the Audio Player ..........................161

Managing Memory ........................................161

Bluetooth® ..............................................162

Understanding Bluetooth® Access Settings..162
Setting Your Phone for Bluetooth
Accessing Bluetooth
Making a Bluetooth

®

...................................164

®

Connection..................164

Setting Device Details...................................167

Sending Contacts, Datebook Events, and

Media Center Items ..................................168

Receiving Items.............................................169

®

................163

Voice Records........................................171

Viewing Voice Records .................................171

Creating Voice Records ................................171

Playing Voice Records..................................172

Labeling Voice Records ................................172

Locking Voice Records..................................172

Deleting Voice Records.................................173

Managing Memory.........................................173

Java Applications.................................. 174

Running Applications.....................................174

Suspending Applications...............................174

Resuming Applications..................................174

Ending Applications.......................................175

Downloading Applications.............................175

Deleting Applications.....................................175

Managing Memory.........................................176

Storing Java Applications

on the Memory Card.................................176

Shortcuts on the Main Menu .........................177

Java Applications and GPS Enabled.............178

Digital Rights Management ...................181

Installing Applications....................................181

Understanding DRM Status Icons.................181

Sharing Items................................................182

Managing DRM Items ...................................182

GPS Enabled...........................................185

IMPORTANT: Things to Keep in Mind ..........185

Making an Emergency Call ...........................187

Viewing Your Approximate Location .............188

Enhancing GPS Performance.......................189

Updating Satellite Almanac Data ..................190

Setting Privacy Options.................................191

Using GPS With Map Software.....................192

Datebook.................................................194

Viewing Datebook .........................................194

Creating Events.............................................195

Editing Events ...............................................197

Deleting Events.............................................198

Receiving Reminders....................................198

Making Calls From Datebook and Datebook

Reminders ................................................198

vi

Customizing Datebook Setup........................200

Customizing Your Phone......................201

Setting the Volume........................................201

Setting Your Phone to Vibrate.......................201

Changing the Look of Your Phone................201

Temporarily Turning Off Transmissions........204

Using Settings...............................................205

Profiles ................................................... 211

Viewing Profiles.............................................211

Switching Profiles..........................................211

How Changing Settings Affects Profiles........211

Temporary Profiles........................................212

Creating Profiles............................................213

Editing Profiles ..............................................213

Deleting Profiles............................................213

Setting Call Filtering......................................214

Setting a Profile for Use With a Car Kit.........215

Shortcuts................................................ 216

Creating a Shortcut .......................................216

Using a Shortcut............................................216

vii

Editing a Shortcut..........................................217

Deleting Shortcuts.........................................217

Using a Headset .....................................218

Using a Bluetooth Headset ...........................218

Attaching a Headset.... ..................... .............218

Using a Remote Walkie-Talkie Button ..........219

Nextel® Customer Service.....................220

Domestic Customer Service..........................220

Nextel Worldwide

®

Customer Service...........221

Patent and Trademark Information.......222

AgIONTM Antimicrobial —
Built-in Protection for
Your Phone

Motorola has incorporated AgION antimicrobial
into the painted surfaces of your phone to help
provide protection against a broad range of product
damaging bacteria, mold, and mildew.

Motorola is the first wireless phone manufacturer to
incorporate AgION antimicrobial into the phone's
painted surfaces.

The antimicrobial technology is an example of
Motorola's pursuit for innovation and creativity to
produce the best quality wireless experience.

The antimicrobial technology in the paint on
Motorola iDEN
against product damage caused by microbes, but
does not extend such protection to the user.

Versatile in application, the EPA-registered AgION
additive is recommended for institutional,
commercial and consumer applications. AgION
antimicrobials are used in many settings including
hospitals, offices, schools and food processing
facilities. They can also be found in leading
footwear, fabrics, appliances, water coolers and
architectural hardware.

®

phones helps provide protection

Benefits of AgIONTM*

• AgION antimicrobial technology helps provide

protection against product damaging bacteria on
the painted surfaces of the phone.

• AgION antimicrobial is effective in protecting the
product against a broad spectrum of bacteria.

• AgION helps inhibit the ability of microbes to
grow and spread on the painted surfaces of the
phone.

• The active ingredient helps break down
enzymes in the microbe, inhibiting its ability to
reproduce and spread on the painted surfaces of
the phone.

• Studies have shown that surfaces with AgION
antimicrobial can reduce the amount of certain
product damaging bacteria by 99%.

• The AgION coating will protect the painted
surfaces of the product against product
damaging bacteria for the life of the product.

* The antimicrobial technology is applied only to the painted

surfaces of the Motorola iDEN phones, thereby providing
protection against damage to such surfaces caused by microbes,
but does not extend such protection to the end user.

viii

Safety

• AgION antimicrobial protection is based on

silver, a safe, non-toxic additive to the phone
paint. Silver is widely used as an antimicrobial
agent in many environments and industries.

• AgION antimicrobial technology is safe to use.
Thorough testing has shown the additive to be
less toxic than table salt and less irritating than
talcum powder.

How It Works

• The technology continuously inhibits the growth

of product damaging bacteria on the phone's
painted surfaces.The active ingredient helps
break down enzymes in the microbe, inhibiting
its ability to reproduce and spread on the painted
surfaces on the phonee.

• The active ingredient in AgION is silver, in the
form of silver ions.

ix

Accreditation

• The AgION antimicrobial compound is

registered with the Environmental Protection
Agency (EPA) as a preservative and
bacteriostatic agent for use in the manufacturing
of polymers and plastics.

• NSF, FDA-listed

Getting St arted

earpiece

camera
lens

spotlight

volume
controls

Walkie-Talkie
button

audio player
keys

accessory
connector

retractable
antenna

flip open
button

mirror

stereo
headset jack

external
display

memory
card slot

backlit
logo

option keys

speaker

back key
power

button

internal
display

light sensor

camera key

speaker

space key

microphone

1

Getting Started

Navigation key — press the arrows to
scroll through menus and lists.

O OK key — selects highlighted item;

answers calls.

m Menu key — accesses context-sensitive

menus.

c Camera key — Accesses camera and

takes pictures.

A Option key — selects the option

appearing above it on the display.

Note: Throughout this User’s Guide,

the option keys will be
represented by A.

2

s Send key — places and answer phone

calls.

e End key — ends phone calls; returns to

idle screen; when using Wireless Data
Services, returns to home page.

t Acts like s when the flip is closed; turns

Walkie-Talkie speaker on and off; used
with voice names and voice records.

. Acts like e when the flip is closed;

accesses recent calls; sends incoming
calls to voicemail.

y Accesses the audio player when the flip is

closed; plays audio files; pauses audio
files.

z When an audio file is playing,

fast-forwards and skips to the next audio
file.

x When an audio file is playing, rewinds and

skips to the previous audio file.

To start using your i880 phone:

• Make sure your SIM card is in place.

• Charge the battery.

• Activate your service.

• Enable security.

Removing the Battery Door

Removing the Battery Door

1 Make sure the phone is powered off. See

“Powering On and Off” on page 7.

2 Slide the release button back until it releases the

battery door.

release
button

3 Allow the battery door to pop up, slide it forward,

and remove it from the back of your phone.

3

Getting Started

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.

SIM card

If there is no SIM card in your phone, contact
Nextel Customer Service at 1-800-639-6111.

If you want to use a SIM card other than the one
that is in your phone, please contact Nextel
Customer Service to verify that the SIM card you
want to use is compatible with your phone.

4

Battery

Inserting the Battery

Your phone comes with a Standard Lithium Ion
(Li-Ion) Battery.

1 Remove the battery door.
2 Insert the battery into the battery area. Press the

battery down to secure it.

Battery

3 Replace the battery door and press it gently until

you hear a click.

Charging the Battery

Your phone comes with a rapid travel charger.

1 Plug the charger into an electrical outlet.

2 Open the connector cover.

connector
cover

3 Plug the other end of the charger into the

accessory connector.

Charger Attached or Device Attached appears
on the display.

5

Getting Started

Tip: To remove the charger from the accessory

connector: Press the buttons on the sides
of the plug. Pull the plug straight out.

4 If you have purchased optional batteries or

chargers, see “Charging Times”.

Charging Times

Check your battery and charger type against the
grid below to determine appropriate charging
times.

Battery Charger

Rapid Standard

Standard
Li-Ion

High
Capacity
Li-Ion

For best results, charge the batteries within the
temperature range of 50°F to 104°F (10°C to
40°C).

Prolonged charging is not recommended.

6

2 hours 5 hours

3 hours 6 hours

Removing the Battery

1 With the phone powered off, remove the battery

door.

2 Remove the battery by pushing it toward the

antenna and lifting it out.

Battery Use and Maintenance

• The Motorola iDEN Approved Lithium Ion

chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.

• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below

-4°F (-20°C).

Powering On and Off

• Lithium Ion batteries have a self discharge rate
and, without use, lose about 1% of their charge
per day.

• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.

Powering On and Off

To power your phone on:

1 Open the flip.

Tip: Press the flip open button to open the flip

easily.

2 Press p.

Note: When powering on, if you hold p until a

blue screen appears on the display, you
will turn off calls and other transmissions.
See “Temporarily Turning Off
Transmissions” on page 204.

As your phone connects to the network, you will
see a connecting message. When the idle screen
appears, the phone is ready to use.

To power your phone off:

1 Open the flip.
2 Press and hold p.

Activating Service

The first time you power your phone on, your
service is activated.

A screen then appears prompting you to select Ok
to update your browser information, which enables
security. This screen will only appear during initial
activation.

Enabling Security

You must enable security the first time you power
on your phone or within 10 days of first activation of
your phone.

1 Press A under Ok.
2 You are prompted to enable security. Press A

under Yes. A series of screens followed by the
default homepage displays.

3 Press e to return to the idle screen.

7

Getting Started

Phone Programming

Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Service number, Walkie-Talkie number,
and Talkgroups (if you subscribe to this service).

1 When you receive an alert notification saying

New Browser Message - Receive
Programming Info, press A under Goto.

2 You are prompted to accept changes to your

lists. Press A under Ok.

3 You are prompted again to accept changes to

your lists. Press A under Ok.

4 A confirmation screen displays. Press A under

Ok.

5 Press e to return to the idle screen.

8

Finding Your Phone Number and Walkie-Talkie Number

My Info lets you view your phone number,
Walkie-Talkie number, and other phone
information.

1 Press m to access the main menu.
2 Scroll to My Info.

Note: You may need to press A under More to

display My Info.

3 Press O.
4 Scroll to see your information:

Line 1 and Line 2 are your phone numbers.
Direct Connect is your Walkie-Talkie number,

the number that others use to contact you using

®

Nextel

Walkie-Talkie service. These numbers
appear when you receive your alert notification
after enabling security on your phone.

See “My Info” on page 141 for more information
about this feature.

Nextel® Voicemail

You must set up your voicemail box before you can
retrieve messages. See “Setting Up Your
Voicemail Box” on page 102.

Nextel Worldwide® Service

Nextel Worldwide® Service

You can use your phone to make calls
internationally in select cities using other iDEN
networks by calling Nextel Customer Service to
activate international dialing on your account.
Countries in which you can use your phone include
Argentina, Brazil, Canada, Guam, Israel, Jordan,
Mexico, Peru, the Philippines, Singapore, and
South Korea*.

* Credit approval may be required. Other conditions may apply.

®

Customizing Features

You can control many features of your phone,
including the size of the text on the display, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 201.

Phone Basics

Flip Open Button

The flip open button located on the upper right
corner of your phone enables you to quickly open
the flip by pushing the button.

Display

Any time your phone is powered on, the display
provides you with information and options.

The external display shows a shortened version of
the internal display. To see more information, open
the flip.

status icons

text area

menu icon

display options

The screen shown above is the idle screen. The
idle screen appears when your phone is on, but not
engaged in any activity.

Text Area

This area displays menus, messages, names,
phone numbers, and other information.

9

Getting Started

Display Options

Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.

Menus and Lists

Your phone’s features are arranged in menus,
submenus, and lists.

To access the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.

In this guide, this symbol > tells you to select a
menu or list item. For example, Settings >

Security means:
1 Scroll to Settings on the main menu.

2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.

10

OK Key

Pressing O:

• Selects the highlighted menu item or list item

• Sets options

• Confirms actions

• Places and answer calls

Menu Key

Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.

S appears any time a context-sensitive

Phone Basics

Main Menu

All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 203).

Net Access Nextel Wireless

a

Java Apps Access Java applications

q

Settings Customize your phone.

b

Ring Tones Assign ring tones and turn

m

* Music Player Access the audio player.

m Media Center Access stored pictures,

C Camera Access camera and take

Data Services. See
page 132.

on your phone. See
page 174.

See page 201.

ringer off. See page 95.

See page 42.

videos, and audio
recordings. See page 151.

pictures and videos. See
page 143.

n Downloads Provides a catalog of ring

Bluetooth

B

My Info View personal phone

j

DirecTalk Launch Direct TalkSM.

M

Walkie-Talkie Access any Walkie-Talkie

S

VoiceRecord Record and play audio

c

GPS Find your approximate

l

tones, wallpaper, games,
and Java applications that
you can download directly
to your phone. Items in this
catalog change frequently,
so check regularly for fresh
content. See page 97.

®

Connect to a device with
Bluetooth. See page 162.

information, including
phone number and
Walkie-Talkie number. See
page 8.

Access Setup and Help.
See page 57.

number and Groups on
your phone. See page 22.

messages. See page 171.

geographical location. See
page 185.

11

Getting Started

Contacts Create, view, store, and

d

Messages Access messages. See

e

Call Forward Set call forwarding options.

f

Datebook Schedule appointments.

o

Memo Store a number to access

g

Call Timers Phone usage information.

h

Recent Calls Lists recent calls. See

i

Shortcuts Create shortcuts to

s

Profiles Groups of settings you

p

Call Alert Lists call alerts. See

k

12

edit Contacts and Groups.
See page 71.

page 98.

See page 81.

See page 194.

later. For information on
Memo, see page 80.

See page 88.

page 63.

screens. See page 216.

apply together. See
page 211.

page 54.

Quick Access to Main Menu Items

Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign different main menu items, see “Personalize
Features” on page 207.

Status Icons

Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.

abcd
efgd

o p q
r s

6 No Service — Your phone is

A

Battery Strength — A fuller battery
indicates a greater charge.

Signal Strength — More bars next
to the antenna indicate a stronger
signal.

without service. You cannot make
or receive any type of call.

Phone In Use — Your phone is
active on a phone call.

Phone Basics

B

S Group In Use— Your phone is

C

B Bluetooth In Use — Your phone is

1 2

G L
I J
H

K

RM

Q

Walkie-Talkie In Use — Your
phone is active on a Walkie-Talkie
call.

®

active on a Nextel
Walkie-Talkie call.

Talkgroup In Use — Your phone is
active on a Talkgroup call.

using Bluetooth. If this icon is
blinking, then your phone is in
discoverable mode. If this icon is
static, your phone is active in a
Bluetooth connection.

Active Phone Line — 1 indicates
phone line 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.

Call Forward — Your phone is set
to forward calls. See “Call
Forwarding” on page 81.

Ringer Off — Your phone is set to
not ring. See “Setting Your Phone to
Vibrate” on page 95.

Group

u

w xT
yz

ljik
mXnW

DE

9 Transmitters — Your phone is set

Y Z

Speaker Off — Sets Walkie-Talkie
sound to come through the earpiece
rather than through the speaker.

Messages — You have one or
more messages. See page 98.

T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 68.

Internet — You are ready to
browse the Internet or are browsing
the Internet using a secure
connection.

not to receive calls and other
transmissions. See “Temporarily
Turning Off Transmissions” on page

204.
Packet Data — You are ready to

transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page

88.

13

Getting Started

N O

7 Hearing Aid — Your phone is set

5 Music Player — The audio player

43

c

U

TTY — You are ready to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 90.

for use with a hearing aid and is
active on a phone call.

is active.
Voice Record — You have one or

more voice records stored. See
page 171.

USB Mass Storage — You are
using the USB mass storage
feature. See page page 40.

SIM Card Security

Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.

Note: Except for making emergency calls, your

phone will not function without the SIM
card.

14

To prevent unauthorized use of your phone, your
SIM card is protected by a PIN that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.

Turning the PIN Requirement On and Off

When the SIM PIN requirement is off, your phone
can be used without entering a PIN.

Important: When the SIM PIN requirement is off,

When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your phone.

Note: If a SIM PIN is required, your phone will

1 From the main menu, select Settings >

Security > SIM PIN.

2 Select On or Off.
3 Enter the current SIM PIN.

Note: The default SIM PIN is 0000. Change your

the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.

not function until the SIM PIN is entered,
except for making emergency calls.

PIN to prevent fraudulent use of the SIM
card (see “Changing the PIN”).

SIM Card Security

4 Press A under Ok.

Entering the PIN

1 When the Enter SIM PIN Code screen appears

after you power on your phone, enter your SIM
PIN.

2 Press A under Ok.

The message SIM Unlocked displays.

Important: If you enter your PIN incorrectly 3 times,

your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Service. See “Unblocking the
PIN”.

Changing the PIN

Note: The SIM PIN requirement must be turned

on in order to access this feature.

1 From the main menu, select Settings >

Security > Change Passwords > SIM PIN.

2 At the Enter Old SIM PIN screen, enter the

current SIM PIN.

3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the

new 4- to 8-digit SIM PIN.

5 Press A under Ok.

6 At the Re-enter New SIM PIN screen, re-enter

the new SIM PIN to confirm.

7 Press A under Ok.

Changed: SIM PIN displays.

Unblocking the PIN

If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM card, you
must contact Nextel Customer Service to get a PIN
Unblock Code (PUK).

Important: If you unsuccessfully enter the PUK

To unblock the PIN:

1 Press * # m 1.
2 At your Nextel Customer Service

representative’s request, provide the information
needed to give you a PUK code.

3 Select Unblock PIN.
4 Enter the PUK code.

code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Service. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.

15

Getting Started

5 Enter a new 4- to 8-digit SIM PIN.
6 Re-enter your SIM PIN.

Note: These steps must be performed in quick

succession.

If you entered the codes properly, SIM Unlocked
appears on the display.

Inserting and Removing Your SIM Card

Important: Do not touch the gold-colored areas of

The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit
www.nextel.com/sim.

Note: In some cases, Contacts and Groups may

If you remove your SIM card and use it with
another phone, or use another SIM card with your
phone, the following information is erased:

• The recent calls list

• Call forwarding settings

16

your SIM card.

not be accessible if you move your SIM
card to another phone. Contacts and
Groups created with your i880 phone may
not be readable by an older iDEN
SIM-based phone.

• Net alerts

• MMS messages

• Options set using the MMS Setup menu

• Information stored in Memo

• Pictures, video, and audio recordings accessible

through the Media Center that are saved in your
phone’s memory, except those that are forward
locked. (If you have a memory card inserted in
your phone, no items saved to the memory card
are erased.)

• 3 most recent GPS Enabled locations

• Voice records

• Voice names

• Datebook events

• Options set using the Personalize menu

SIM Card Security

Inserting Your SIM Card
1 With your phone powered off, remove the

battery door and battery.

2 Slide the latch away from the SIM card holder.

latch

3 Open the SIM card holder.

4 Carefully slide your SIM card into the SIM card

holder.

5 Close the SIM card holder.

6 Slide the latch toward the SIM card holder.

17

Getting Started

Removing Your SIM Card

Important: To avoid loss or damage, do not remove

1 With your phone powered off, remove the

battery door and battery.

your SIM card from your phone unless
absolutely necessary.

2 Slide the latch away from the SIM card holder.
3 Open the SIM card holder.
4 Carefully slide your SIM card out of the SIM card

holder.

5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.

Note: Protect your SIM card as you would any

delicate object. Store it carefully.

Locking the Keypad

Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can only:

• Power the phone on and off

• Unlock the keypad

• Respond to incoming calls, messages, and

alerts

Important: Emergency calls cannot be placed while

18

the keypad is locked.

To lock the keypad:

1 From the idle screen, press m.
2 Press *.

If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.

To unlock the keypad:

1 From the idle screen, press m.
2 Press *.

You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.

1 From the main menu, select Settings >

Security > Keypad Lock.

2 To lock the keypad immediately, select Lock

Now. You will be given the option to press m and

* to lock and unlock the keypad.

3 To set a specific time for the keypad to lock if

there has been no activity, select Auto Lock and
then select a time.

The keypad can be set to lock in 30 seconds or in
1, 5, 10, 15, or 20 minutes if the keypad is not
touched during the specified time. To turn the auto
lock off, repeat step 3 and select Off.

Antenna

Antenna

The retractable antenna on your i880 phone is
designed to be extended during calls and is
essential to attain the hearing aid compatibility
rating on applicable models.

To extend the antenna, pull gently on the tip until
the antenna is fully extended and clicks into
position.

When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.

To optimize your phone’s performance, extend the
antenna when you make or receive a call, and
avoid touching the antenna with any body part.

Important: Failure to fully extend or retract the

antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.

Accessories

Your phone comes with a memory card, Standard
Li-Ion Battery, rapid travel charger, and holster.

Various accessories are available for use with your
i880 phone, including larger capacity batteries and

doors,

cases, vehicle power chargers, data cables,

hands-free accessories, Bluetooth accessories,
and more.

To order additional accessories, go to
www.nextel.com or call 1-888-242-4187. You can
also contact your Nextel Authorized Sales
Representative or stop by any Sprint Store. For
information on Sprint Store locations, go to
www.sprintstorelocator.com.

Wireless Local Number Portability

Bringing Your Phone Number From Another Carrier

If you are bringing your phone number from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
service with your previous carrier will be cancelled
automatically. You will receive a text message on
your phone letting you know that activation is

19

Getting Started

complete. Simply turn your phone off and back on
again to complete activation.

Here is additional information you need to be
aware of until the number you have brought to
Nextel is active on the Nextel

®

National Network:

Nextel® Voicemail

We suggest you set up your voicemail box after the
number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voicemail box prior
to this, all messages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.

Text Messaging

During the activation process, it is possible that text
messages may not be properly routed to your
phone.

911 Calls

Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response center will not be able to call you back on
your Nextel phone if in the meantime your Nextel

20

phone has been programmed with your permanent
phone number. As with any wireless 911 call, if
your call is disconnected before location and
details have been provided, be sure to call 911
again and advise that you were disconnected.

Go to www.sprint.com/bringyournumber for more
details.

Nextel® Customer Service

Nextel Customer Service: 1-800-639-6111 or dial
611 from your i880 phone.

Nextel Worldwide Customer Service:
[phone] (toll-free from your i880 phone).

Understanding Status Messages

You may receive status messages under certain
conditions. Before contacting Nextel Customer
Service, note the message, numeric code, and the
conditions under which the message appeared.
You can go to www.nextel.com for additional
information about status messages.