IDEN I860 User guide
Digital Multi-service Data-capable Phone
@NNTN5563B@
NNTN5563B
Nextel
iDEN
i860 Phone User’s Guide
i
Contents
Getti ng Sta rted ......... ... ......... ... ......... .......... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................6
Activating Service..............................................6
Enabling Secu r ity ................... ................ .... ... ....7
Phone Programming .........................................7
Finding Your Phone Number and Direct
Connect® Number ........................................7
Nextel® Voice Mail.............................................8
Nextel Worldwide® Service ...............................8
Customizing Features .......................................8
Phone Basics ....................................................8
SIM Card Security ...........................................12
Locking the Keypad.........................................17
Accessories.....................................................18
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................18
Nextel® Customer Care...................................19
Understand in g Sta tu s Mess a ges .......... .......... 1 9
Maki ng C a lls .... .. .......... .. .......... .. .......... .....20
Phone Calls.....................................................20
Direct Connect® Calls .....................................20
Receiving Calls ...............................................21
Choosing a Number to Call.............................22
Missed Phone Call s ... .... ... .... ................ ... .... ...24
Using Speakerphone.......................................24
Using Mute......................................................24
Making Emergency Phone Calls.....................24
Call Alerts..................................................26
Sending Call Alerts..........................................26
Receiving Call Alerts .......................................26
Using the Call Alert Queue..............................26
Recent Calls..............................................28
Calls and Call Alerts........................................28
My Info From Other Phones............................28
Contact Information From Other Phones ........29
Viewing the Recent Calls List..........................29
Storing Items to Contacts................................30
ii
Deleting Items .................................................31
Making Calls From the Recent Calls List ........31
Enter in g Tex t.. ... .. .......... .......... .. .......... .. ... 33
Using Word Mode............................................33
Special Function Keys.....................................34
Contacts ................................................... 35
Accessing Contacts.........................................36
Creating Entries...............................................36
Editing Entries.................................................38
Viewing Entr ie s............ .... .... ............... .... .... .....38
Deleting Entries...............................................40
Checking Capacity ..........................................41
Creating Pauses and Waits.............................41
International Numbers.....................................41
Making Call s From Con ta cts .......... .... .... .... .....42
Memo ........................................................ 43
Call Forwarding........................................ 44
Forwardin g All Calls .... .... ............... .... .... .........4 4
Turning Off Call Forwarding ............................44
Forwardin g Miss e d Call s................ .... .... .... ... ..4 5
Viewing Call Forwarding Settings ...................45
Advan c ed C a lli n g Feat u re s .. ......... ... ....... 46
Call Waiting.....................................................46
Switching Bet w een C all s... .... .... ............... .... ...46
Putting a Call on Hold .....................................47
Calling 2 People..............................................47
Creating Pauses and Waits While Dialing.......48
Making International Calls...............................48
One Touch Direct Connect
Setting Flip Actions .........................................49
Group Con nectSM Calls...................................50
Call Timers......................................................51
Using Your Phone as a Modem ......................52
Making TTY Calls............................................53
Special Dialing Codes.....................................54
®................................... 48
Nextel® Phone Services.............. .. .. .........56
Caller ID ..........................................................56
Per-Call Blocking.............................................56
Per-Line Blocking............................................56
Alternate Line Service .....................................56
Call Restrictions ..............................................57
iii
Nextel® 411.....................................................57
Ring Tones...............................................58
Setting Your Phone to Vibrate.........................58
Ring and Vibrate .. .... .... ............... .... .... ............. 5 9
Assigning Ring Tones to Contacts..................59
Viewing Rin g Tone Assi gn me nt s .... .... .... .........5 9
Download in g Mor e Rin g Tone s..................... ..60
Managing Memory...........................................60
Deleting Custom Ring Tones ..........................60
Message Center....................................... 61
Accessing the Message Center.......................61
Message Center Options.................................61
Receiving Messages................................ 62
Message Notifications.....................................62
Message Center..............................................63
Voice M a il M e s sag e s........... .......... .. ........ 64
Receiving a Message......................................64
Accessing Voice Mail From
the Message Center ...................................64
Sending Unanswered Calls to Voice Mail .......64
Nextel® Voice Mail....................................65
Setting Up Your Voice Mail Box ......................65
Playing Messages...........................................65
Changing Your Passwo rd . .... ................ ... .... ...66
Recording Your Name.....................................66
Recording Your Active Greeting......................67
Advanced Voice Mail Features .......................67
Multimedia Messages ......... ............ .........7 0
Navigating the Inbox, Drafts, and Sent Items..70
Creating and Sending Messages ....................70
Drafts...............................................................79
Sent Items.................. .... ... .... .... ............... .... ...80
Receiving a Message......................................81
Navigating a Message.....................................82
Viewing Received Messages
From the Message Center..........................83
Actions for Received Messages......................83
Customizing MMS...........................................87
Managing Me mor y ............ .... .... ............... .... ... 8 9
SMS Messages .........................................91
Receiving a Message......................................91
iv
Reading From the Message Center................91
Calling and Storing Numbers ..........................92
Wirel e ss D a ta Se r vi c e s .. ... .......... .. .......... 93
Wireless Dat a Serv ic es .......................... .... ... ..93
Accessing Wireless Data Servic es From Your
Phone .........................................................94
Navigation Keys ..............................................94
Guides and Dem os.. ............... .... .... ............... .. 9 5
Camera ..................................................... 96
Taking Pictures................................................96
More Actions for Captured Pictures ................98
Recording Videos............................................99
Accessing the Media Center ...........................99
Customizing the Camera.................................99
Managing Memory.........................................100
Status Messages...........................................100
Medi a Ce n te r ....... .......... .. .......... ... ......... . 1 01
Viewing the Media Center.............................101
Forward Locked Items...................................102
Pictures .........................................................103
Videos ...........................................................104
Audio Recordings..........................................104
Renaming Items............................................105
Locking Items................................................105
Deleting Items ...............................................106
Accessing the Camera ..................................106
Managing Memory ........................................106
My Info..................... .. .......... ... ......... ... .....1 08
Viewing My Info.. .... ............... .... ............... .... .108
Editing My Info ..............................................108
Setting Sending Options ...............................109
Using Nextel Direct Send
Sending My Info and Contact Information.....110
SM........................ 110
Voice R ec o r d s ... ... ......... ... ......... ... .......... 1 12
Viewing Voice Rec ord s ......... .... .... .... ............112
Creating Voice Records ................................112
Playing Voice Records..................................113
Labeling Voice Records ................................113
Locking Voice Records .................................113
Deleting Voice Records.................................114
Managing Memory ........................................114
v
Java Applications....................... ...........115
Installing Applications....................................115
Running Applications.....................................115
Suspending Applications...............................115
Resuming Applications..................................116
Ending Applica ti ons................ .... .... ............... 11 6
Download in g Appli ca tio n s .............. .... .... .......11 6
Deleting Applications.....................................116
Managing Memory.........................................117
Shortcuts on the Ma in Menu ...... .... .... ........... 11 7
Java Applications and GPS Enabled.............118
GPS En abled ................... ... .......... .. ........ 1 21
IMPORTANT: Things to Keep in Mind ..........121
Making an Emergency Call ...........................122
Viewing Your App roxim a te Lo ca tio n ...... .... ...123
Enhancing GPS Performance.......................124
Updating Satellite Almanac Data...................126
Setting Priva cy Op tio ns.................................127
Using GPS with Map Software......................128
Datebook ................................................ 130
Viewing Date b ook ....... ............... .... .... ........... 13 0
Creating Events.............................................131
Editing Events ...............................................133
Deleting Events.............................................133
Receiving Reminders....................................134
Making Call s From Datebook........ ............... .134
Customizing Datebook Setup........................135
Customizing Your Phone.......................136
Setting the Volume........................................136
Setting Your Phone to Vibrate.......................136
Changing the Loo k of Your Pho ne ............... .137
Airplane Mode—Temporarily Turning Off Calls ..
139
Using Settings...............................................139
Profiles ....................................................144
Viewing Pro fil es.......... .... ... ................ .... ... .....14 4
Switching Prof il es.............. .... .... ............... .... .144
How Changing Set tin gs Affects Profi le s........144
Temporary Profiles........................................145
Creating Profiles............................................146
Editing Profiles ..............................................146
Deleting Profiles............................................146
vi
Setting Call Fil teri ng ............ ... .... .... .... ........... 14 7
Shortcuts................................................ 148
Creating a Shortcut .......................................148
Using a Shortcut............................................148
Editing a Shortcut..........................................149
Deleting Shortcuts.........................................149
Using a He a dse t.. ... ......... ... .......... .. ........ 1 50
Attaching a Headset......................................150
Using a Remote PTT Button .........................150
Nextel® Customer Care......................... 151
Domestic Customer Care..............................151
Nextel Worldwide® Customer Care...............151
Nextel® Terms and
Conditions of Ser v ic e ...... ... ......... ... ... 152
Safety and General Information ........... 174
RF Operational Characteristics .....................174
Portable Radio Product Operation and EME
Exposure...................................................174
Electro Magnetic Interference/Compatibility..177
Medical Devices............................................177
Operational Warnings ...................................178
Operational Cautions ....................................179
Accessory Saf et y Inform at io n ... .... .... ............180
MOTOROLA LIMITED WARRANTY.......182
Patent and Trademark Information.......186
Index ........................................................187
vii
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i860
Model Number: H73XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral , this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interferenc e that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv in g
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
1
Getting Started
camera
lens
volume
controls
audio jack
accessory connector
Push-to-talk
(PTT) button
retractable
antenna
flip open
button
camera
short-range
spotlight
external
color
display
speaker
(in back)
earpiece
option keys
menu key
back key
internal
color
display
light sensor
power
button
space key
microphone
2
p Power button.
Navigat ion key — press the arro ws to
scroll through menus and lists.
O OK key — selects highlighted item;
answer s ca lls.
m Menu key — accesses context-sensitive
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p C on ne ctSM
speak er on and off; used w ith voice
names and vo ic e r ec o rd s .
. Acts like e when the flip is closed;
acces se s re c e nt calls; se nd s incoming
calls to vo ic e mail.
menus.
A Opti on key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be
represented by A.
s Send key — places phone calls.
To start using your i860 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable secu rity.
e End key — ends phone ca lls; retur ns to
idle screen; using Wir eless Data
Servic es, r et urn s to Net ma in menu .
3
Getting Started
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 6.
2 Slide t h e re le as e b ut ton ba ck un ti l i t r ele as es t he
battery door.
release
button
3 Allow the ba tt e ry do or to po p up , sli de it forw ar d,
and remove it from the back of your phon e.
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
If want to use a SIM card other than the one that is
in your phone, please contact Nextel Customer
Care to verify that the SIM card you want to use is
compatible with your phone.
4
Battery
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove th e ba ttery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l
you hear a cli ck.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
5
Getting Started
Charger Attached or Devi ce At tache d appears
on the internal display.
Tip: To remove the charger from the accessor y
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have pur c ha s ed optional ba t te r ie s or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
grid below to determine appropriate cha rging
times.
Battery Charger
Rapid Standard
Slim Lithium
Ion
Standard
Lithium Ion
For best results, charge the batteries within the
tempe rature range of 50 °F to 10 4°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours 3 hours
2 hours 4 hours
Removing the Battery
1 With your phone po were d off, rem o ve the
battery door.
2 Remove the battery by pushing it toward the
antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum perfor mance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
6
Powering On and Off
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the batter y is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
Tip: Press the fl ip open button to open the flip
easily.
2 Press p.
Note: When powering on, if yo u press p fo r
more than 5 seconds, you will turn on
Airplane mode. See “Air plane Mode—
Temporarily Turning Off Calls” on page
139.
As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Activating Service
The first time you power your phone on, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security” on page 7.
7
Getting Started
Enabling Security
You must enable security the first time you po wer
on your ph on e or w it hi n 10 days of fi rst a ct ivat i on of
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi r el es s D ata Se rvi ce s .
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the
default homepage displays.
3 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Gr oup Connect calls.
1 When you receive an alert notification saying
New Browser Message - Receive
Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen disp lays. Press A under
Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
Line 1 and Line 2 are your phon e nu mbers. DC is
your Direct Connect number, the number that
others use to contact you using Direct Connect
servic e. These numbers appear whe n you receive
your alert notification afte r enabling secur ity on
your phone.
See “My Info” on page 108 for more information
about this feature.
®
8
Nextel® Voice Mail
Nextel® Voice Mail
You must set up your voice mail box before you
can retr ieve messages. See “Setti ng Up Your
Voice Mail Box” on page 65.
Nextel Worldwide® Service
You can us e yo ur phone to ma k e ca lls
internationally in select cities using other iDEN
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, t he Philippines, and Sin gapore*.
* Credit approval may be required. Other conditions may apply.
Customizing Features
You can c ontrol many features of your phone,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the vol ume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 136.
Phone Basics
Display
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte rnal di sp la y. T o se e mo re i nf orma t ion, op en
®
the flip.
status icons
text area
menu icon
display options
The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.
9
Getting Started
Text Area
This area displays menus, messages, names,
phone nu mbers, and other information.
Display Options
Two displ ay options appear at the bottom of most
screens. You select a display option by pressi ng
the option key below it.
Menus and Lists
Your phone’s fea tures are arrang ed in menus,
submenus, and lists.
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guid e, this symbol > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
OK Key
Pressing O:
• Selects the hi ghlighted menu it em or li st item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses camera. This is
the default setting. You can assign a different
main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appea rs an y t im e a co ntext-sensitive
10
Phone Basics
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as larg e icons. See “Sett ing the
Menu View” on page 138.
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings Custo m iz e yo ur phone.
b
Ring Tones Assign ring tones and turn
m
C Camera Take pictures an d videos.
m Media Center Access stored pictures,
VoiceRecord Record and play audio
c
Services. See page 93.
phone. See page 115.
See page 136.
ringer off. See page 58.
See page 96.
videos, and audio
recordings. See page 101.
messages. See page 112.
My Info Access personal phone
j
n Downloads Provides a catalog of ring
GPS Find your approx imate
l
Contacts Create, view, st ore , edi t
d
Messages Access messages. See
e
Call Forward Set cal l fo rwardi ng o ption s.
f
Datebook Sched ule appointments.
o
information, including
phone n umber and Direct
Connect number. See
page 108.
tones, wallpapers, games
and Java applic ations that
you can d ownload directly
to your phone. Items in this
catalog change frequently,
so che ck re gu la rly f o r f res h
content. See page 60.
geographical location. See
page 121.
contacts. See page 35.
page 61.
See page 44.
See page 130.
11
Getting Started
Memo Store a number to access
g
Call Timers Phone usage i nformation.
h
Recent Calls Lists recent calls. See
i
Shortcuts Crea te sh or t cuts to
s
Profiles Groups of settings you
p
Call Alert Lists call alerts. See
k
later. See page 43.
See page 51.
page 28.
screens. See page 148.
apply together. See
page 144.
page 26.
Quick Access to Main Menu Items
Each arrow in the navigation key and O ca n be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on page 141.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
A
B
C
1 2
Battery Strength — A fuller battery
indica tes a greater char ge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
activ e on a phon e call.
Direct Connect In Use — Your
phone i s active on a Direct Connect
call.
Talkgroup In Use — Your phone is
activ e on a Grou p C on ne ct call .
Active Phon e Line — 1 indicates
phone li ne 1 is ready to make calls;
2 indicates phone line 2 is ready to
make calls.
12
SIM Card Security
G L
I J
K
H
Q R M
u
w xT
yz
ljik
mXnW
DE
c
Call Forwa rd — Your phone is set
to forward ca lls. See “Call
Forwarding” on page 44.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 58.
Speaker Off — Direct Connect and
Group Connect sounds are set to
come through the e arpiece rather
than through the speaker.
Messages — You have one or
more mess ages. See page 61.
T9 Text Input — You are using T9
Text Input to enter text. See
“Enter ing Text” on page 33.
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connection.
Voice Record — You have one or
more voice records stored. See
page 112.
U
Y Z
N O
Airplane Mode — Your phone is
set to Airpl an e Mod e. Se e “Air plan e
Mode—Temporarily Turning Off
Calls” on p age 139.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Pho ne as a Modem” on page
52.
TTY — You are re ad y to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 53.
SIM Ca rd Se curity
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM
card.
13
Getting Started
To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PIN that you ente r each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your ph one.
Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
PIN to prevent f raudulent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SI M
PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays .
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN” on page 14.
Changing the PIN
Note: The SIM PIN requ irement mu st be turned
on in o rder to access this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
14
SIM Card Security
6 At the Re-enter New SIM PIN screen, r e-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 tim es, your SIM
card is blocked. T o unblock your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative’s
request, provide the information needed to give
you a PUK cod e.
3 Select Unblock PIN.
4 Enter the PUK code.
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
The SIM card is desi gned for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
If you remove your SIM card and use it with
anoth er phone, or use another SIM car d wi th your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• MMS messages
• Options set using the MMS Setup menu
• Pictures, vid eos, and audio recordings in the
media center, except those that are forward
locked
your SIM card.
15
Getting Started
• Voice records
• Voice names
• Datebook events
• Options set using the Personalize menu
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
Note: In some cases, Contacts may not be
access ible if you move your S IM card to
another phone. Contacts entries created
with your i860 phone are not readable by
an older iDEN SIM-based phone.
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
latch
16
5 Close the SIM card holder.
6 Slide the latch tow a rd the SIM card ho ld er. Removing Your SIM Card
Important: To avoid loss or damage, do not
1 With your phone po were d off, rem ove the
battery door and battery.
remove your SIM card from your phone
unless absolutely necessary.
SIM Card Security
2 Slide the latch away fro m the SIM card holder.
latch
3 Open the SIM card holder.
17
Getting Started
4 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
5 Close the SIM card holder.
6 Slide th e la tc h tow a r d the SI M ca r d ho ld er.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
To lock or unlock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
while the keypad is locked.
18
Accessories
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock
and then se lect a time.
The keypad can be se t to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Accessories
Your phone comes with a Standard Lithium Ion
Battery, rapid travel charger, and holster.
Various acc es sor ies ar e ava ilab le f or us e w ith you r
i860 phone, including cases, vehicle power
charger , dat a ca bl es , Hands - Fre e ac ce sso rie s an d
more.
To order ad dit ional a ccesso ries, go to nextel .como r
call 1-800-Nextel6. You can also contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
If you are bringing your phone number from
anothe r carrier, your new phone will be act ive as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the numb er
you have brought to N extel is activated, your
temporary phone number will be deactivated and
service with your previo us carrier will be cancelled
automatically. You will r eceive a text messag e on
your Nextel phone letting you know that activation
is complete. Simp ly turn your phone off and back
on again to complete activation.
Here is additional informatio n you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Vo ice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
19
Getting Started
to this, all mes s ages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to you r
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response cen ter wi ll no t be a bl e t o cal l yo u b ac k on
your Nextel phone if in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is dis c onnected before locatio n and
details have been provided, be sure to call 911
again an d advise that you were disconnected.
Go to nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Cu st om er C are : 1-80 0- 639 - 61 11 or di a l 611
from your i860 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i860 phone) .
Understanding Status Messages
You may rec eive status messages under certain
conditions. Before contacting Nextel Customer
Care, note the message, numeric code, and the
conditions under which it appeared. You can go to
nextel.com for additional information about status
messages.
20
Making Calls
Your i860 phone makes two types of calls: digital
cellul ar phone ca lls and Direct Connect calls. With
Direct Connect c alls, you use your phone as a
long-range, di gital walkie-talkie.
Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the c all:
Press s. -or-
If you enter e d th e num ber from the idle screen,
press O.
3 To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 49).
With the Flip Closed
You can make phone calls with the flip closed
using a voice name or the recent calls list to select
the number you want to call. See “Usin g a Voice
Name” on page 23 and “Making Calls From the
Recent Calls List” on page 31.
To end the call, press ..
Direct Connect® Calls
Nextel offers the following Direct Connect services:
• Direct Connect — allows walkie-talkie calling
within your local coverage area.
• Nationwide Direct Connect
coast-to-coast walkie- talkie calling to Nextel
users from anywhere on the Nextel National
Network (U. S.) to anywhere on the National
Network.
• International Direct Connect
walkie- ta lk ie calling to an d fr om se le ct co un tr i es .
• Group Connect — allow s wa lk ie -t al ki e ca lling to
up to 25 Nextel customers simultaneously (see
“Group Connect
See nextel.com f or more details on th ese Direct
Connect services. Pricing for each of these
servic es is based on your service contract.
SM
Calls” on page 50).
SM
— allows
SM
— allows
21
Making Calls
To make a Direct Connect call:
1 If the flip is open, enter the Direct Connect
number you want to call. -or-
If the flip is closed, choose the number as you
would when making a phone call.
2 Press and hold th e PTT button on the side of
your phon e. Beg in talk ing af ter you r phon e emits
a chirping sound.
3 Release the PTT button to listen.
4 To end the call:
If the flip is closed, press .. -or-
Press e. -or-
Press A under Exit. -or-
Close the flip.
A Direct Conn ec t call en ds auto m ati call y if the re is
no activit y on the ca ll fo r a few sec on ds.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a
call alert. See “Call Alerts” on page 26.
Dialing Direct Connect® Numbers
Every Direct Con nect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asterisk between each of these parts. For example:
999*999*9999.
When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the aster isks.
Tip: When yo u st ore a Di r ec t C onne ct nu mb er i n
Contacts, it is good practice to include the
whole Direct Connect number including the
asterisks in case you travel with your
phone, or anothe r Direct Connect user
whom you are trying to reach travels with
their phone, outside of your local market.
Receiving Calls
Phone Calls
When you receive a phone cal l, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
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