IDEN I830 User guide
Digital Multi-service Data-capable Phone
@NNTN5431B@
NNTN5431B
Nextel
iDEN
i830 Phone User’s Guide
i
Contents
Getti ng Sta rted ......... ... ......... ... ......... .......... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................7
Activating Service..............................................7
Enabling Secu r ity ................... ................ .... ... ....8
Phone Programming .........................................8
Finding Your Phone Number and Direct
Connect® Number ........................................8
Nextel® Voice Mail.............................................9
Nextel Worldwide® Service ...............................9
Customizing Features .....................................10
Phone Basics ..................................................10
SIM Card Security ...........................................14
Locking the Keypad.........................................18
Accessories.....................................................19
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................19
Nextel® Customer Care...................................20
Maki ng C a lls .... .. .......... .. .......... .. .......... .....22
Phone Calls.....................................................22
Direct Connect® Calls .....................................22
Receiving Calls ...............................................23
Ways to Enter Calls.........................................24
Missed Phone Call s ... .... ... .... ................ ... .... ...26
Using Speakerphone.......................................26
Using Mute......................................................27
Making Emergency Phone Calls.....................27
Call Alerts..................................................29
Sending Call Alerts..........................................29
Receiving Call Alerts .......................................29
Using the Call Alert Queue..............................29
Recent Calls..............................................31
Storing Recen t Call s to Con ta ct s .......... ... .... ...31
Deleting Recent Calls......................................32
Enter in g Tex t ..... .......... .. .......... .......... .. .....33
Using Alpha Mode...........................................33
Using Word Mode ...........................................33
Special Function Keys.....................................34
ii
Using Numeric Mode.......................................35
Using Symbols Mode ......................................35
Contacts ................................................... 36
Viewing Con ta cts. ................ ... .... ................ ... .. 3 7
Creating Entries...............................................38
Storing Numbe rs Fast er ............. .... .... ............. 3 9
Editing Entries.................................................40
Deleting Entries...............................................40
Checking Capacity ..........................................40
Creating Pauses and Waits.............................40
International Numbers.....................................41
Memo ........................................................ 42
Call Forwarding........................................ 43
Forwardin g All Calls .... .... ............... .... .... .........4 3
Turning Off Call Forwarding ............................44
Forwardin g Miss e d Call s................ .... .... .... ... ..4 4
Viewing Call Forwarding Settings....................45
Advan c ed C al li n g Fe at u re s ......... .. .......... 46
Call Waiting.....................................................46
Switching Bet w een C all s............................... ..4 6
Putting a Call on Hold .....................................47
Calling 2 People..............................................47
Creating Pauses and Waits While Dialing.......48
Making International Calls...............................48
Setting One Touch Direct Connect®...............48
Setting Flip Actions .........................................49
Group Con nectTM Calls...................................50
Call Timers......................................................51
Using Your Phone as a Modem ......................52
Making TTY Calls............................................53
Special Dialing Codes.....................................54
Nextel® Phone Services.............. .. .. .........56
Caller ID ..........................................................56
Per-Call Blocking.............................................56
Per-Line Blocking............................................56
Alternate Line Service .....................................56
Call Restrictions ..............................................57
Nextel® 411.....................................................57
Ring Tones....................... .. .............. .........58
Setting Your Phone to Vibrate.........................58
Ring and Vibrate ............ ... .... .... ............... .... ...59
iii
Assigning Ring Tones to Contacts..................59
Viewing Rin g Tone Assi gn me nt s .... .... .... .........5 9
Download in g Mor e Rin g Tone s..................... ..59
Managing Memory...........................................60
Deleting Custom Ring Tones ..........................60
Message Center....................................... 61
Accessing the Message Center.......................61
Message Center Options.................................61
Receiving Messages................................ 62
Message Notifications.....................................62
Message Center..............................................62
Voice M a il M e s sag e s........... .......... .. ........ 64
Receiving a Message......................................64
Accessing Voice Mail from
the Message Center ...................................64
Sending Unanswered Calls to Voice Mail .......64
Nextel® Voice Mail ................................... 65
Setting Up Your Voice Mail Box ......................65
Playing Messages ...........................................65
Changing Your Passwo rd .... ............... .... .... .....66
Recording Your Name.....................................66
Recording Your Active Greeting......................67
Advanced Voice Mail Features .......................67
Nextel® Voice Mail Tree..................................72
SMS an d Tw o -Way Messa g e s .. ... .......... ..73
SMS Messages...............................................73
Two-Way Mes sage s and Net Ale rts.. .... .......... 7 4
Wirel e ss D a ta Se r vi c e s ......... .. .......... .. .....77
Wireless Dat a Serv ic es ............................ .... ...77
Accessing Wireless D ata Services
From Your Phone .......................................78
Navigation Keys ..............................................78
Guides and Dem os .... ............... .... .... ..............79
Voice R ec o r d s ... ... ......... ... ......... ... .......... ..80
Creating Voice Records ..................................80
Playing Voice Records....................................80
Labeling Voice Records ..................................80
Deleting Voice Records...................................81
Locking Voice Records ...................................81
Managing Memory ..........................................81
iv
Java Applications....................... ............ .83
Installing Applications......................................83
Running Applications.......................................83
Suspending Applications.................................83
Resuming Applications....................................84
Ending Applica ti ons. .... .... .... ... ................ .... ... ..8 4
Download in g Appli ca tio n s .............. .... .... .... .....84
Deleting Applications.......................................84
Managing Memory...........................................85
Shortcuts on the Ma in Menu ...... .... .... ............. 8 5
Java Applications and GPS Enabled...............86
GPS En abled ................... ... .......... .. .......... 89
IMPORTANT: Things to Keep in Mind ............89
Making an Emergency Call .............................90
Viewing Your App roxim a te Lo ca tio n ...... .... ... .. 9 1
Enhancing GPS Performance.........................92
Updating Satellite Almanac Data.....................94
Setting Priva cy Op tio ns................................. .. 9 5
Using GPS with Map Software........................96
Datebook .................................................. 99
Viewing Date b ook ....... ............... .... .... ............. 9 9
Creating Events.............................................100
Editing Events ...............................................102
Deleting Events.............................................103
Receiving Reminders....................................103
Making Call s From Datebook........ ............... .104
Customizing Datebook Setup........................104
Customizing Your Phone.......................106
Setting the Volume........................................106
Setting Your Phone to Vibrate.......................106
Changing the Loo k of Your Pho ne ............... .107
Airplane Mode—Temporarily Turning
Off Calls....................................................108
Using Settings...............................................109
Profiles ....................................................113
Viewing Pro fil es.......... .... ... ................ .... ... .....11 3
Switching Prof il es.............. .... .... ............... .... .113
How Changing Set tin gs Affects Profi le s........113
Temporary Profiles........................................114
Creating Profiles............................................115
Editing Profiles ..............................................115
Deleting Profiles............................................115
v
Setting Call Fil teri ng ............ ... .... .... .... ........... 11 6
Shortcuts................................................ 117
Creating a Shortcut .......................................117
Using a Shortcut............................................117
Editing a Shortcut..........................................117
Deleting Shortcuts.........................................118
Using a He a dse t.. ... ......... ... .......... .. ........ 1 19
Attaching a Headset......................................119
Using a Remote PTT Button .........................119
Nextel® Customer Care......................... 120
Domestic Customer Care..............................120
Nextel Worldwide® Customer Care...............121
Understanding Status Messages......... 122
Nextel® Terms and
Conditions of Ser v ic e ...... ... ......... ... ... 126
Safety and General Information ........... 148
RF Operational Characteristics .....................148
Portable Radio Product Operation and EME
Exposure...................................................148
Electro Magnetic Interference/Compatibility..151
Medical Devices............................................151
Operational Warnings ...................................152
Operational Cautions ....................................153
Accessory Saf et y Inform at io n ... .... .... ............154
MOTOROLA LIMITED WARRANTY.......156
Limited Warranty
Motorola Communicatio n Products
(International)......................................160
Patent and Trademark Information.......164
Index ........................................................165
vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i830
Model Number: H74XAH6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv in g
antenna.
• Incre ase th e se para tio n betw e en the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
1
Getting Started
volume
controls
retractable
antenna
earpiece
internal
display
Push-to-talk
(PTT) button
audio jack
accessory connector
external
display
speaker
(in back)
light sensor
back key
option keys
power
button
space key
microphone
2
Getting Started
p Power button.
Navigation key — press the arrows to
scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context-sensitive
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p ConnectTM
speaker on and off; used with voice
names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incomin g
calls to voice mail.
menus.
A Option key — selects the o ption
appea rin g above it on the dis p lay .
Note: Throughout this User’s Guide,
the option keys will be
represe nt e d by A.
s Send key — p laces phone calls.
To start using your i830 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge the battery.
• Activate your se rv ic e.
• Enable secu rity.
e End key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to Net main menu.
3
Removing the Battery Door
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 7.
2 Press the release button and pull the battery
door away from the phone.
button
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Slim Lithium Ion Battery.
1 Remove th e ba ttery door.
2 Insert the battery into the battery area. Press the
battery down to secure it.
3 To replace the battery door, locate the tabs on
the battery door and the slots in the phone.
slots
4 Place the tabs on the batte r y door in to the slots
on the phone.
tabs
5
Battery
5 Move the top of the batter y door into place.
Press it over the release button until you hear a
click.
Charging the Battery
Your phone comes with a rapid tr avel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
accessory connector.
Charger Attached appears on the internal
display.
6
Getting Started
Tip: To remove the charger from the accessor y
connector: Press the buttons on the sides
of the plug. Pull the plug straight out.
4 If you have pur c ha s ed optional ba t te r ie s or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
below grid to de termine approp riate charging
times.
Recommended charging times:
Battery Charger
Rapid Standard
Slim Lithium
Ion SC
Standard
Lithium Ion
SC
For best results, charge the batteries within the
tempe rature range of 50 °F to 10 4°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours 2.5 ho urs
2 hours 4 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum perfor mance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery where
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
7
Powering On and Off
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
• The battery capacity is degraded if the batter y is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: When powering on, if yo u press p fo r
more than 5 seconds, you will turn on
Airplane mode. See “Air plane Mode—
Temporarily Turning Off Calls” on page
161.
As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Activating Service
The first time you power on your phone, your
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security”.
8
Getting Started
Enabling Security
You must enable security the first time you po wer
on your ph on e or w it hi n 20 da ys of fir st a cti vat i on o f
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi r el es s D ata Se rvi ce s .
2 You are prompted to enable security. Press A
under Yes. A serie s of screen s an d then the
default homepage displays.
3 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Gr oup Connect calls.
1 When you receive an alert notification saying
New Browser Message - Receive
Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen disp lays. Press A under
Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
•Name — Enter your name. See “Entering
T ext” on page 33.
•Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your alert notification after
enabling security on your phone.
9
Nextel® Voice Mail
•Direct Connect — Your Direct Connect
number is the number that others us e to
contact you using Direct Connect
is fill ed in when you receive your alert
notification after enabling security on your
phone. To view your Direct Connect number,
scroll to Direct Connect and press O.
• Group ID — the number of the Talkgroup you
have jo in ed .
• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services. To view your Carrier IP
address, scroll to Carrier IP and press O.
• IP1 Address and IP2 Address — the IP
addresses assigned to you for using t he
Internet with your phone. To view your IP
addresses, scroll to the IP address you want
to view and press O.
•Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Modem” on page 52. You receive this
number from Nextel.
Note: If you reque st equipment related
transactions on your account, Nextel
Custome r Care may require you to
provide specific information abou t your
phone. By pressing m anytime whil e i n My
Info, a context -s ens iti ve men u wi ll ap pear
®
service. It
that includes your phone's service stat us,
unit information, and phone identification
numbers including IMEI, SIM ID, and
Serial Number (SN). Please be prepared
to supply the representative with this
information when requesting these types
of tran sactions.
Nextel® Voice Mail
You must set up your voice mail box before you
can retr ieve messages. See “Setting Up Your
Voice Mail Box” on page 65.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Next el Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argentina, Brazil, Canada, Israel, Jordan, Mexico,
Peru, t he Philippines, and Sin gapore*.
* Credit approval may be required. Other conditions may apply.
10
Getting Started
Customizing Features
You can c ontrol many features of your phone,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the vol ume of
incoming sound, rings, and other tones. See
“Custo mizing Your Phone” on page 1 06.
Phone Basics
Any time your phone is powered on, the display
provides you with information and options.
The external display shows a shortened version of
the inte r nal di sp la y. T o se e mo re i nf orm at io n, op en
the flip.
status icons
text area
menu icon
display options
The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.
Text Area
This area displa ys menus, messages, names,
phone nu mbers, and other information.
Display Options
Two display options appear at the bot tom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lists
Your phone’s features are arranged in men us,
submenus, and lis ts .
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbol > tells you to sele ct a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
11
Phone Basics
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O ca n be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on page 110.
OK Key
Pressing O:
• Selects the hi ghlighted menu it em or list item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu.
S appears any time a context-sensitive
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 108).
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings
b
Display/Info
Phone Calls
DC/GC Options
Personalize
Volume
Security
Advanced
Ring Tones
m
Vibrate All
list of ring tones
Ring Tones menu
VoiceRecord Record and play audio
c
Services. See page 77.
phone. See page 83.
Cust om iz e yo ur phone.
See page 106.
Assign ring tones and turn
ringer off. See page 58.
messages. See page 80.
12
Getting Started
My Info View personal phone
j
n Downloads Provides a catalog of ring
GPS Find your approx imate
l
inform a tion, includ in g
phone nu mber and Direct
Connect number. See
page 8.
tones, wallpaper, games
and appl ications that you
can download directly to
your phone. Browse
through the catalog to add
a new ring tone, a
wallpaper to serve as the
backgrou nd i ma ge on y our
phone, a game for
entertainmen t, or an
application that serves
your business and
productivity ne eds. Items
in thes e ca ta l og s ch ange
frequently, so check
regularly for fresh content.
See page 59.
geographical location. See
page 89.
Contacts
d
new contact form
list of contacts
Contacts menu
Messages
e
Voice Ma il
Net Alert
SMS
Call Forward Set call forw ardi ng op tions.
f
Datebook
o
new event form
list o f events
Datebook menu
Memo Store a number to access
g
Call Timers Phone usage i nformation.
h
Recent Calls
i
list of calls
recent calls menu
Call Setup menu
Shortcuts Create shor tcu ts to
s
Create, view, store, edit
contacts. See page 36.
Access messages. See
page 61.
See page 43.
Schedul e ap po in tm en ts.
See page 99.
later. See page 42.
See page 51.
Lists recent calls. See
page 31.
screens. See page 117.
13
Phone Basics
Profiles
p
new profile form
list of profiles
Profiles menu
Call Alert
k
list of ca ll alerts
Call Alerts menu
Groups of settings you
apply together. See
page 113.
Lists call alerts. See
page 29.
Status Icons
Status icons appear at the top of the display. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have ac ti va t e d ce rt ai n fea t u res .
abcd
efgd
o p q r
s
A
B
Battery Strength — A fuller batte r y
indic at es a greater ch ar g e.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
activ e on a phon e ca ll.
Direct Connect In Use — Your
phone i s active on a D irect Connect
call.
C
1 2
G L
J
I
K
H
M Q
u
w xT
yz
ljik
mXnW
Talkgroup In Use — Your phone is
active on a Group Connect call.
Active Phon e Line — 1 indicates
phone li ne 1 is ready to make calls;
2 indica tes phone line 2 is ready to
make calls.
Call Forwa rd — Your phone is set
to forward ca lls. See “Call
Forwarding” on page 43.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 58.
Speaker Off — Sets Direct Connect
and Grou p Connect sound to come
through the earpiece rather than
throug h t he spe ak er.
Messages — You have one or
more mess ages. See page 61.
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 33.
14
Getting Started
DE
U
Y Z
N O
Internet — You are ready to
browse the internet or are browsing
the internet using a secure
connectio n.
Airplane Mode — Your phone is
set to Airpl an e Mod e. Se e “Ai rpl an e
Mode—Temporarily Turning Off
Calls” on page 108.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Pho ne as a Modem” on page
52.
TTY — You are re ad y to use your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 53.
SIM Card Security
Your SIM card stores all your Contacts and
protects your personal information. Since this
information is stored on your SIM card, not in your
phone, you can remove the information by
removing your SIM card.
Note: Except for making emergency calls, your
phone will not func tio n with out the SIM
card.
To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PIN that yo u enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and Off
When the SIM PIN requirement is off, your phone
can be used without enteri ng a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PI N each tim e you power
on your ph one.
Note: If a SIM PIN is required, your phone will
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
15
SIM Card Security
Note: The default SIM PIN is 0000. Change your
PIN to prevent f raudulent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock
your SIM card, you must contact Nextel
Customer Care. See “Unblocking the
PIN”.
Changing the PIN
Note: The SI M PIN requ irement m ust be turned
on in order to access this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unblock your SIM car d, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN :
1 Press * # m 1.
2 At your Nextel Customer Care representat ive’s
request, provide the information nee ded to give
you a PUK cod e.
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
16
Getting Started
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-d igit SIM PIN.
6 Re-ent er yo ur S IM PI N.
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
If you remove your SIM card and use it with
another phone, or use another SIM ca rd with your
phone, the following information is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
• Voice records
your SIM card.
• Voice names
• Datebook events
• Options set using the Personalize menu
Note: In some cases, Contacts may not be
access ible if you move your SIM card to
another phone. Contacts entries created
with your i830 phone are not readable by
an older iDEN SIM-based phone.
Inserting Your SIM Card
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Open the SIM card holder.
17
SIM Card Security
3 Carefully slide your SIM card into the SIM card
holder.
4 Close the SIM card holder.
Removing Your SIM Card
Important : To avoid loss or da mage, do not rem ove
your SIM card from your phone unless
absolutely necessary.
1 With your phone po were d off, rem o ve the
battery door and battery.
2 Open the SIM card holder.
18
Getting Started
3 Careful ly sl id e you r SIM card ou t of t he SIM c ard
holder.
4 Close the SIM card holder.
Note: Protect your SIM card as you would any
delicate object. Store it carefully.
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. When the keypad is locked,
you can on ly:
• Power the phone on and off
• Unlock the keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
If you press a key while the keypad is locked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
the keypad is locked.
19
Accessories
While the keypad is locked, you can respond to
incomin g calls, messages, and alerts just as you
do when the keypad is not locked. When finished,
press e to return to the idle screen. The keypad
remains l ocked.
You also have the option of setting your phone to
automatically l ock the keypad if there has bee n no
activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. Y ou will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there ha s been no activi ty , sel ect Auto Lock and
then select a time.
The keypad can be se t to lock in 5, 10, 15 or 20
minutes if the keypad is not touched during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
Accessories
Your phone comes with a Slim Lithium I on Battery,
rapid travel charger, and holster.
Various accessories are available for use with your
i830 phone, including cases, vehicle power
charger , dat a ca bl es , Han ds- Fre e ac ces so rie s an d
more.
To order additional accessories, go to nextel.c om
or call 1-800-Nextel6. You can als o contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
If you are bringing your phone number from
anothe r carrier, your new phone will be act ive as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you can begin
using your phone immediately. Once the numb er
you have brought to N extel is activated, your
temporary phone number will be deactivated and
service with your previo us carrier will be cancelled
automatically. You will r eceive a text messag e on
your Nextel phone letting you know that activation
is complete. Simp ly turn your phone off and back
on again to complete activation.
20
Getting Started
Here is additional informatio n you need to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Vo ice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all mes s ages and all settings (including
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to you r
Nextel phone.
911 Calls
Nextel continues to make efforts to ensure that all
911 calls are minimally impacted by this process. If
you make a call to 911 from your temporary phone
number and the call fails, the 911 emergency
response cen ter wi ll no t be a bl e t o cal l yo u b ac k on
your Nextel phone if in the meantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wireless 911 call, if
your call is dis c onnected before location and
details have been provid ed, be sure to call 911
again an d advise that you were disconnected.
Go to nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Cu st om er C are : 1-80 0- 639 - 61 11 or di a l 611
from your i830 phone.
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i830 phone) .
21
Nextel® Customer Care
i830 Phone Menu Tree
Net
Java Apps
Java Applications (if any)
Deinstall
Permissions
License Info
Java System
Reset System
Delete All
Settings
Display/Info
Phone Calls
DC/GC Options
Personalize
Volume
Security
Advanced
Ring Tones
Vibrate All
Available Ring Tones
Vibrate
Silent
Assign To
Assign w/vibe
Overview
Memory Usage
Delete
VoiceRecord
[New VoiceRec]
VoiceRecords (if any)
Label
New
Lock/Unlock
Add To
Memory
Delete
Delete All
My Info
Name
Line 1
Line 2
Direct Connect
Group ID
Carrier IP
IP1 Address
IP2 Address
CKT
Service Status
Unit Info
IMEI/SIM ID/SN
Register Log
Downloads
GPS
Position
Privacy
Interface
Contacts
[New Contact]
Search
New
Capacity
Filter
Call Setup
Contacts (if any)
Edit
New
Search
Delete Contact
Delete Number
Capacity
Filter
Call Setup
Messages
Voice Mail
Net Alert
SMS
Memory
Delete All
Call Forward
All Calls
- To
Status
Detailed
If Busy
-
If No Answer
-
If Unreachable
-
Status
Datebook
[New Event]
Go To Today
Go To Date
Week View
Month View
Setup
Events (if any)
Edit
New
Go To Today
Go To Date
Week View
Month View
Setup
Delete
Copy
Call # in Event
Alert # in Event
Talkgroup
Memo
Store to Cntcs
Cancel
Delete
Call Timers
Last Call
Phone Reset
Phone Lifetime
DC/GC Reset
DC/GC Lifetime
Circuit Reset
Circuit Lifetime
Kbytes Reset
Recent Calls
Recent Calls (if any)
Store
Delete
Delete All
Call Alert Queue
Call Setup
Shortcuts
[New Entry]
Shortcuts (if any)
Edit
New
Reorder
Delete
Delete All
Profiles
[New Profile]
Profiles (if any)
View
Edit
New
Delete
Delete All
Setup
Call Alert
Call Alerts (if any)
Store
Delete
Delete All
Sort By
Recent Calls
22
Making Calls
Your i830 phone makes two types of calls: digital
cellul ar phone ca lls and Direct Connect calls. With
Direct Connect c alls, you use your phone as a
long-range, di gital walkie-talkie.
Phone Calls
With the Flip Open
1 Enter the number you want to call.
2 To place the c all:
Press s. -or-
If you enter e d th e num ber from the idle screen,
press O.
3 To end the call:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 49).
With the Flip Closed
1 Select the number you want to call from the
recent ca lls list and press t. -or-
Use a voice name to select the number and
place the cal l.
2 To end the call, press ..
Direct Connect® Calls
1 If the flip is open, enter the Direct Connect
number you want to call. -or-
If the flip is closed, select the number as you
would when making a phone call.
2 Press and hold th e PTT button on the side of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Direc t Connect call, send a
call alert. See “Call Alerts” on page 29.
Dialing Direct Connect® Numbers
Every Direct Con nect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asteris k bet we en e ach of t hese p art s. For e xa mple:
999*999*9999.
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