IDEN I710 User guide
Digital Multi-service Data-capable Phone
@NNTN5720C@
NNTN5720C
Nextel
iDEN
i710 Phone User’s Guide
i
Contents
Getti ng Sta rted ......... ... ......... ... ......... .......... 1
Removing the Battery Door...............................3
Locating Your SIM Card....................................3
Battery...............................................................4
Powering On and Off.........................................6
Activating Service..............................................6
Enabling Secu r ity ................... ................ .... ... ....7
Phone Programming .........................................7
Finding Your Phone Number and Direct
Connect® Number ........................................7
Nextel® Voice Mail.............................................8
Nextel Worldwide® Service ...............................8
Customizing Features .......................................9
Phone Basics ....................................................9
SIM Card Security ...........................................12
Locking the Keypad.........................................16
Accessories.....................................................17
Antenna...........................................................17
Wireless Local Number Portability: Bringing
Your Phone Number From Another
Carrier.........................................................18
Nextel® Customer Care...................................18
Maki ng C a lls .... .. .......... .. .......... .. .......... .....21
Phone Calls.....................................................21
Direct Connect® Calls .....................................21
Receiving Calls ...............................................22
Ways to Enter Calls.........................................23
Missed Phone Call s ... .... ... .... ................ ... .... ...25
Using Speakerphone.......................................25
Using Mute......................................................26
Making Emergency Phone Calls.....................26
Call Alerts..................................................28
Sending Call Alerts..........................................28
Receiving Call Alerts .......................................28
Using the Call Alert Queue..............................28
Recent Calls..............................................30
Viewing Rec ent C all s ..... ... .... .... .... ............... ... 3 0
Storing Recen t Call s to Con ta ct s .......... ... .... ...30
Deleting Recent Calls......................................31
Enter in g Te x t ..... .......... .. .......... .......... .. .....32
Using Alpha Mode...........................................32
ii
Using Word Mode............................................32
Special Function Keys.....................................33
Using Numeric Mode.......................................34
Using Symbols Mode ......................................34
Contacts ................................................... 35
Viewing Con ta cts. ................ ... .... ................ ... .. 3 6
Creating Entries...............................................37
Storing Numbe rs Fast er ............. .... .... ............. 3 8
Editing Entries.................................................39
Deleting Entries...............................................39
Checking Capacity ..........................................39
Creating Pauses and Waits.............................39
International Numbers.....................................40
Memo ........................................................ 41
Call Forwarding........................................ 42
Forwardin g All Calls .... .... ............... .... .... .........4 2
Turning Off Call Forwarding ............................43
Forwardin g Miss e d Call s................ .... .... .... ... ..4 3
Viewing Call Forwarding Settings....................44
Advan c ed C a lli n g Feat u re s .. ......... ... ....... 45
Call Waiting.....................................................45
Switching Bet w een C all s... .... .... ............... .... ...45
Putting a Call on Hold .....................................46
Calling 2 People..............................................46
Creating Pauses and Waits While Dialing.......47
Making International Calls...............................47
Setting One Touch Direct Connect®...............47
Setting Flip Actions .........................................48
Group Con nectTM Calls...................................49
Call Timers......................................................50
Using Your Phone as a Modem ......................51
Making TTY Calls............................................52
Special Dialing Codes.....................................53
Nextel® Phone Services.............. .. .. .........55
Caller ID ..........................................................55
Per-Call Blocking.............................................55
Per-Line Blocking............................................55
Alternate Line Service .....................................55
Call Restrictions ..............................................56
Nextel® 411.....................................................56
iii
Ring Tones...............................................57
Setting Your Phone to Vibrate.........................57
Ring and Vibrate .. .... .... ............... .... .... ............. 5 8
Assigning Ring Tones to Contacts..................58
Viewing Rin g Tone Assi gn me nt s .... .... .... .........5 8
Download in g Mor e Rin g Tone s..................... ..58
Managing Memory...........................................59
Deleting Custom Ring Tones ..........................59
Nextel® Voice Mail....................................64
Setting Up Your Voice Mail Box ......................64
Playing Messages...........................................64
Changing Your Passwo rd . .... ................ ... .... ...65
Recording Your Name.....................................65
Recording Your Active Greeting......................66
Advanced Voice Mail Features .......................66
Nextel® Voice Mail Tree..................................71
Message Center....................................... 60
Accessing the Message Center.......................60
Message Center Options.................................60
Receiving Messages................................ 61
Message Notifications.....................................61
Message Center..............................................61
Voice M a il M e s sag e s........... .......... .. ........ 63
Receiving a Message......................................63
Accessing Voice Mail from
the Message Center ...................................63
Sending Unanswered Calls to Voice Mail .......63
SMS an d Tw o -Way Messa g e s .. ... .......... ..72
SMS Messages...............................................72
Two-Way Mes sage s and Net Ale rts.. .... .......... 7 3
Wirel e ss D a ta Se r vi c e s ......... .. .......... .. .....76
Wireless Dat a Serv ic es ............................ .... ...76
Accessing Wireless Data Services
From Your Phone .......................................77
Navigation Keys ..............................................77
Guides and Dem os .... ............... .... .... ..............78
Voice R ec o r d s ... ... ......... ... ......... ... .......... ..79
Creating Voice Records ..................................79
Playing Voice Records....................................79
Labeling Voice Records ..................................79
iv
Deleting Voice Records...................................79
Locking Voice Records....................................80
Managing Memory...........................................80
Java Applications....................... ............ .81
Installing Applications......................................81
Running Applications.......................................81
Suspending Applications.................................81
Resuming Applications....................................82
Ending Applica ti ons. .... .... .... ... ................ .... ... ..8 2
Download in g Appli ca tio n s .............. .... .... .... .....82
Deleting Applications.......................................82
Managing Memory...........................................83
Shortcuts on the Ma in Menu ...... .... .... ............. 8 3
Java Applications and GPS Enabled...............84
GPS En abled ................... ... .......... .. .......... 87
IMPORTANT: Things to Keep in Mind ............87
Making an Emergency Call .............................88
Viewing Your App roxim a te Lo ca tio n ...... .... ... .. 8 9
Enhancing GPS Performance.........................90
Updating Satellite Almanac Data.....................92
Setting Priva cy Op tio ns................................. .. 9 3
Using GPS with Map Software........................94
Datebook...................................................96
Viewing Dat eb ook .......... ............... .... .... .......... 9 6
Creating Events...............................................97
Editing Events .................................................99
Deleting Events.............................................100
Receiving Reminders....................................100
Making Call s From Datebook................... .... .101
Customizing Datebook Setup........................101
Customizing Your Phone.......................103
Setting the Volume........................................103
Setting Your Phone to Vibrate.......................103
Changing the Loo k of Your Pho ne ............... .104
Airplane Mode—Temporarily Turning
Off Calls....................................................105
Using Settings...............................................106
Profiles ....................................................110
Viewing Pro fil es.......... .... ... ................ .... ... .....11 0
Switching Prof il es.............. .... .... ............... .... .110
How Changing Set tin gs Affects Profi le s........110
Temporary Profiles........................................111
v
Creating Profiles............................................112
Editing Profiles ..............................................112
Deleting Profiles............................................112
Setting Call Fil teri ng ............ ... .... .... .... ........... 11 3
Shortcuts................................................ 114
Creating a Shortcut .......................................114
Using a Shortcut............................................114
Editing a Shortcut..........................................115
Deleting Shortcuts.........................................115
Using a He a dse t.. ... ......... ... .......... .. ........ 1 16
Attaching a Headset......................................116
Using a Remote PTT Button .........................116
Nextel® Customer Care......................... 117
Domestic Customer Care..............................117
Nextel Worldwide® Customer Care...............118
Understanding Status Messages..........119
Nextel® Terms and
Conditions of Ser v ic e............ ... ..........121
Safety and General Information ............143
RF Operational Characteristics.....................143
Portable Radio Product Operation and
EME Exposure..........................................143
Electro Magnetic Interference/
Compatibility.............................................146
Medical Devices............................................146
Operational Warnings ...................................147
Operational Cautions ....................................148
Accessory Saf et y Inform at io n ... .... .... ............149
MOTOROLA LIMITED WARRANTY.......151
Limited Warranty
Motorola Communicatio n Products
(International)......................................155
Patent and Trademark Information.......159
Index ........................................................160
vi
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc.
Address: 8000 West Sunrise Boulevard
Plantation, F L 33322 USA
Phone Number: 1 (800) 453-0920
Hereby d eclares that the pr oduct:
Product Name: i710
Model Number: H63XAN6RR4AN
Conforms to the following regulations:
FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a)
Class B Digital Device
As a personal computer per ipheral, this device
complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this
device may not cau se ha rmf ul int er fer e nce, an d (2 )
this device must accept any interference received,
includ ing interferenc e that may ca use undesired
operation.
Note: This equipment has been tested and
found to comply with the limits for a Class
B digital device, pursuant to part 15 of the
FCC Rul es. These limits are designed to
provide reasonable protection against
harmful interference in a residential
inst allation. This equipme nt generates,
uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may
cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particul ar ins tal la ti o n.
If this equipment does cause harmful
interference to radio or television reception,
which can be determined by turning the
equipment off and on, the user is
encouraged to try to correct the interference
by one or more of the following measures:
• Reo rie nt or rel oc ate the receiv in g
antenna.
• Incr e as e th e separation between the
equipme nt and receiver.
• Connect the equipment into an outlet on
a circuit different from that to which the
receiver is connected.
• Consult t he dealer or an experienced
radio/TV technician for help.
1
Getting Started
volume
controls
antenna
earpiece
display
screen
Push-to-talk (PTT)
button
audio jack
accessory connector
speaker
(in back)
back key
light sensor
option keys
power
button
space key
microphone
2
Getting Started
p Power button.
Navigation key — press the arrows to
scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context-sensitive
menus.
A Option key — selects the option
appea rin g above it on the dis p lay .
Note: Throughout this Us er’s Guide,
the option keys will be
represe nt e d by A.
t Acts like s when the flip is closed; turns
Direct Connect® / Grou p ConnectTM
speaker on and off; used with voice
names and voice records.
. Acts like e when the flip is closed.
To start using your i710 phone:
• Make su re yo ur SI M card i s in pl ac e.
• Charge th e batter y.
• Activate your se rv ic e.
• Enable security.
s Send key — p laces phone calls.
e End key — ends phone calls; returns to
idle screen; using Wireless Data
Services, returns to Net main menu.
3
Removing the Battery Door
Removing the Battery Door
1 Make sure the phone is powered off. See
“Poweri ng On and Off” on page 6.
2 Slide t h e re le as e b ut ton ba ck un ti l i t r ele as es t he
battery door.
3 Allow the ba tt e ry do or to po p up , sli de it forw ar d,
and remove it from the back of your phone.
speaker
Locating Your SIM Card
Your SIM (Subscriber Identity Module) card is a
small piece of plastic located in the SIM card
holder in the back of your phone, underneath the
battery.
SIM card
If there is no SIM card in your phone, contact
Nextel Customer Care at 1-800-639-6111.
4
Getting Started
Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion
Battery.
1 Remove th e ba ttery door.
2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replac e t he batt e ry do or and pr e ss it ge nt ly unti l
you hear a cli ck.
Charging the Battery
Your pho ne comes with a standard travel charger.
1 Plug the charger into an electrical outlet.
2 Open the connector cover.
connector
cover
3 Plug the other end of the charger into the
access ory connector.
5
Battery
Charger Attached appears on the display.
Tip: To remove the charger from the accessory
connector: Press the but tons on the sides
of the plug. Pull the plug straight out.
4 If you have pur c ha s ed optional ba t te r ie s or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the
below grid to de termine appropriate charging
times.
Recommended charging times:
Battery Charger
Rapid Standard
Slim Lithium
Ion
Standard
Lithium Ion
For best results, charge the batteries within the
tempe rature range of 50 °F to 10 4°F (10°C to
40°C).
Prolonged charging is not recommended.
2 hours 3 hours
2 hours 4 hours
Removing the Battery
1 With the phone powered off, remove the ba ttery
door.
2 Remove the battery by pushing the battery
toward the antenna and lifting it out.
Battery Use and Maintenance
• The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other
chargers may not fully charge the iDEN Lithium
Ion battery or may yield a reduced number of
lifetime charge cycles.
• Extreme temperatures degrade battery
performance. Do not store the battery wh ere
temperatures exceed 140°F (60°C) or fall below
4°F (-20°C).
• Lithium Ion batteries have a self discharge rate
and without use, lose about 1% of their charge
per day.
6
Getting Started
• The battery capacity is degraded if the battery is
stored for long periods while fully charged. If
long term storage is required, store at half
capacity.
Powering On and Off
To power your phone on:
1 Open the flip.
2 Press p.
Note: When powering on, if you press p for
more than 5 seconds, you will turn on
Airplane mode. See “Ai rplane Mode—
Temporarily Turning Off Calls” on page
105.
As your phone connects to the network, you will
see a conn ecting message. When the idle screen
appea rs , the ph on e is re ad y to us e.
To power your phone off:
1 Open the flip.
2 Press and hold p.
Activating Service
The first time you power on your phone, you r
service is activated.
A screen then appears prompting you to select Ok
to update your browser information. This screen
will only appear during initial activation. See
“Enabling Security”.
7
Enabling Security
Enabling Security
You must enable security the first time you power
on your ph on e or w it hi n 20 da ys of fir st a cti vat i on o f
your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you
select Net from the main menu, you will
be prompt ed t o enable secur ity befor e you
can use Wi r el es s D ata Se rvi ce s .
2 You are prompted to en ab le sec ur i ty. Press A
under Yes. A serie s of screen s an d then the
default homepage displays.
3 Press e to return to the idle screen.
Phone Pr og ra mmi ng
Within 24 hours of enabling security, you will
receive an alert notification containing your
Personal Telephone Number (PTN), Nextel
Customer Care number, Direct Connect number,
and Talkgroup lists for Group Connect calls.
1 When you receive an alert notification saying
New Browser Message - Receive
Programmi ng Info , press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.
Findi ng Your Phone Nu mb e r and Direct Connect® Number
My Info lets you view your phone number, Direct
Connect number, and other phone information.
1 Press m to access the main menu.
2 Scroll to My Info.
3 Press O.
4 Scroll to see your information:
•Name — Enter your name. See “Entering
T ext” on page 32.
•Line 1 and Line 2 — your phone numbers for
phone lines 1 and 2. These are filled in when
you receive your alert notification after
enabling security on your phone.
8
Getting Started
•Direct Connect — Your Direct Connect
number is the number that others use to
contact you using Direct Connect
is fill ed in when you receive your alert
notification after enabling security on your
phone. To view your Direct Connect number,
scroll to Direct Connect and press O.
• Group ID — the number of the Talkgroup you
have jo in ed .
• Carrier IP — the IP address assigned to
Nextel. It is filled in when you register for
packet data services. To view your Carrier IP
address, scroll to Carrier IP and press O.
• IP1 Address and IP2 Address — the IP
addresses assigned to you for using the
Internet with your phone. To view your IP
addresses, scroll to the IP address you want
to view and press O.
•Ckt — Your circuit data number is the number
you use if you want to use your phone to
transfer circuit data. See “Using Your Phone
as a Modem” on page 51. You receive this
number from Nextel.
Note: If you reque st equipment related
transactions on your account, Nextel
Custome r Care may require you to
provide specific information about your
phone. By pressing m anytime while in
My Info, a context-sensitive menu will
®
service. It
Nextel® Voice Mail
You must set up your voice mail box before you
can retr ieve messages. See “Setting Up Your
Voice Mail Box” on page 64.
Nextel Worldwide® Service
You can use your phone to make calls
internationally in select cities using other iDEN®
networks by calling Nextel Customer Care to
activa te international dialing on your account.
Countrie s i n wh ic h yo u c an use your ph on e inc lu de
Argent ina, Brazil, Ca nada, Israel, Jordan, Mexico,
Peru, t he Phil ippines, and Singapore*.
* Credit approval may be required. Other conditions may apply.
appear that includes your phone's service
status, unit information, and phone
identi ficati on nu mbers i nclud ing IME I, SIM
ID, and Seri al Number (SN ). Ple as e be
prepar e d to su pp ly the r ep res en t ati ve wit h
this i nformation when requesting these
types of tr a ns ac t i on s.
9
Customizing Features
Customizing Features
You can c ontrol many feat ures of your phone ,
includ ing the si ze of the te xt on the displa y, the way
you access main menu items, and the volume of
incoming sound, rings, and other tones. See
“Customizing Your Phone” on page 1 03.
Phone Basics
Any time your phone is power ed on, the display
provides you with information and options.
The scre en sho w n ab ov e is th e id le sc reen. The
idle screen appears when your phone is on, but not
engage d in any activity.
status icons
text area
menu icon
display options
Text Area
This area displays menus, messages, names,
phone nu mbers, and other information.
Display Options
Two display options appear at the bottom of most
screens. You select a display option by pressing
the option key below it.
Menus and Lis ts
Your phone’s features are arranged in menus,
submenus, and lis ts .
To acces s the items in a menu or list, scroll using
the navigation key at the top of your keypad. This
key lets you scroll up, down, left, or right. Holding
down the appropriate part of the navigation key
speeds up scrolling.
In this guide, this symbo l > tells you to select a
menu or list item. For example, Settings >
Security means:
1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen.
3 Scroll to Security.
4 Press O to see the Security screen.
10
Getting Started
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be
used to access a main menu item from the idle
screen. Each of these keys is assigned to a main
menu item when you receive your phone. To
assign d iffere nt mai n men u items, see “P ersona lize
Features” on page 107.
OK Key
Pressing O:
• Selects the highligh ted menu item or li st item
• Sets options
• Confirms actions
• Places and answer calls
• From the idle screen, accesses ring tones list.
This is the default setting. You can assign a
different main menu item to O.
Menu Key
Many features provide context-sensitive menus
that let you access related features and actions.
This icon
menu is available. Press m to access the menu .
S appears any time a context-sensitive
Main Menu
All your phone’s features can be accessed through
the main menu. You can set the main menu to
appear as a list or as large icons (see “Setting the
Menu View” on page 105).
Net Access to Wireless Data
a
Java Apps Java applicati ons on your
q
Settings Customize your phone.
b
Ring Tones Assign ring tones and turn
m
VoiceRecord Record and play au dio
c
My Info View personal phone
j
Services. See page 76.
phone. See page 81.
See page 103.
ringer off. See page 57.
messages. See page 79.
information, including
phone nu mber and Direct
Connect number. See
page 7.
11
Phone Basics
n Downloads Provides a catalog of ring
GPS Find your approximate
l
Contacts Create, view, store, edit
d
Messages Access messages. See
e
Call Forward Set cal l for wardi ng o ption s.
f
Datebook Schedule appointments.
o
Memo Store a number to access
g
Call Timers Phon e us ag e informatio n.
h
Recent Calls List s rec ent call s. See
i
tones, wallpaper, games
and Java applications that
you can d ownload directly
to your phone. Items in this
catalog change frequently,
so che ck re gu la rly f o r f res h
content. See page 58.
geographical location. See
page 87.
contacts. See page 35.
page 60.
See page 42.
See page 96.
later. See page 41.
See page 50.
page 30.
Shortcuts Create shortcuts to
s
Profiles G r o up s of setting s yo u
p
Call Alert Lists call alerts. See
k
screens. See page 114.
apply together. See
page 110.
page 28.
Status Ico ns
Status i co ns appea r at t he t op of t he di spl a y. Some
appear at all times. Others appear only when your
phone is engaged in certain activities or when you
have activated certain features.
abcd
efgd
o p q r
s
A
B
Battery Strength — A fuller battery
indica tes a greater charge.
Signal Strength — More bars next
to the antenna indicate a stronger
signal.
Phone In Use — Your phone is
activ e on a phon e call.
Direct Connect In Use — Your
phone i s active on a D irect Connect
call.
12
Getting Started
C
1 2
G L
J
I
K
H
Q R M
u
w xT
yz
ljik
mXnW
Talkgroup In Use — Your phone is
activ e on a Grou p C on ne ct call .
Active Phon e Line — 1 indicates
phone li ne 1 is ready to make c alls;
2 indica tes phone line 2 is ready to
make calls.
Call Forwa rd — Your phone is set
to forward calls. See “Call
Forwarding” on page 42.
Ringer Off — Your phone is set not
to ring. See “Setting Your Phone to
Vibrate” on page 57.
Speaker Off — Sets Direct Connect
and Grou p Connect sound to come
through the earpiece rather than
throug h t he spe ak e r .
Messages — You have one or
more mess ages. See page 60.
T9 Text Input — You are using T9
Text Input to enter text. See
“Entering Text” on page 32.
DE
U
Y Z
N O
Internet — You are rea dy to
browse the internet or are browsing
the internet using a secure
connection.
Airplane Mode — Your phone is
set to Airpl an e Mod e. Se e “Ai rpl an e
Mode—Temporarily Turning Off
Calls” on page 105.
Packet D ata — You are ready to
transfer packet data or are
transferring packet data. See “Using
Your Phone as a Modem” on page
51.
TTY — You are re ad y to us e your
phone to make calls using a
teletypewriter device. See “Making
TTY Calls” on page 52.
SIM Ca rd Se curity
Your SIM card stores all your Contact s and
protects your persona l information. Since this
information is stored on your SIM card, not in your
phone, you can remove the in formation by
removing your SIM card.
13
SIM Card Security
Note: Except for making emergency calls, your
phone will not fu nctio n w ith out the SIM
card.
To preve nt unauthor i ze d us e of yo ur ph on e, your
SIM card is protected by a PI N that you enter each
time the phone is powered on. You can change the
PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and Off
When the SIM PIN requirement is off, your phone
can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are
prompted to enter your PIN each time you power
on your ph one.
Note: If a SIM PIN is requ ir e d, yo ur ph on e w ill
1 From the main menu, select Se tting s >
Security > SIM PIN.
2 Select On or Off.
3 Enter the current SIM PIN.
the personal data on your SIM card is
not protected. Anyone can use your
phone and access your personal data.
not function until the SIM PIN is entered,
except for making emergency calls.
Note: The default SIM PIN is 0000. Change your
PIN to prevent fraudu lent use of the SIM
card (see “Changing the PIN”).
4 Press A under Ok.
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM
PIN.
2 Press A under Ok.
The mes s age SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3
times, your SIM card is blocked. To
unblock your SIM card, you must
contact Nextel Customer Care. See
“Unblocking the PIN” on page 14.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in o rder to acce ss this feature.
1 From the main menu, select Se tting s >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok.
14
Getting Started
4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok.
6 At the Re-enter New SIM PIN screen, r e-enter
the new SIM PIN to confirm.
7 Press A under Ok.
Changed: SIM PIN displays.
Unbl ocking the PIN
If you enter your PIN incorrectly 3 times, your SIM
card is blocked. To unbloc k your SIM card, you
must contact Nextel Customer Care to get a PIN
Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press * # m 1.
2 At your Nextel Customer Care representative’s
request, provide the information nee ded to give
you a PUK cod e.
code 10 times, your SIM card is
permanently blocked and must be
replaced. If this happens, all data is
lost. You will get a message to contact
Nextel Customer Care. Except for
making emergency calls, your phone
will not function with a blocked SIM
card.
3 Select Unblock PIN.
4 Enter the PUK code.
5 Enter a new 4- to 8-digit SIM PIN.
6 Re-en ter yo ur S IM PI N .
Note: These steps must be performed in quick
succession.
If you entered the codes properly, SIM Unlocked
appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal C ontacts
storage and feature use. For Nextel SIM card
compatibility information, visit nextel.com/sim.
If you remove your SIM card and use it with
anoth er phone, or use another SIM car d wi th your
phone, the following i nformation is erased:
• The recent calls list
• Call forwarding settings
• Net alerts
• Informat io n st ore d in Mem o
• 3 most recent GPS Enabled locations
• Voice records
your SIM card.
15
SIM Card Security
• Voice names
• Datebook events
• Options set using the Personalize menu
Note: In some cases, Contacts may not be
access ible if you move your SIM card to
another phone. Contacts entries created
with your i710 phone are not readable by
an older iDEN SIM-based phone.
Inserting Your SIM Card
1 With your phone po were d off, rem ove the
battery door and battery.
2 Hold yo ur S IM car d as sh ow n .
cut corner
3 Carefully slide your SIM card into your phone
until it lines up with the marks above and below
the SIM card holder.
SIM card
holder
Removing Your SIM Card
Important: To avoid loss or damage, do not
remove your SIM card from your phone
unless absolutely necessary.
1 With your phone po were d off, rem o ve the
battery door and battery.
16
Getting Started
2 While hol ding the tab dow n, sl id e yo ur S IM car d
out of the SIM card holder.
SIM card
holder
Locking the Keypad
Locking the phone’s keypad prevents its buttons
from being pressed. Whe n the keypad is lock ed,
you can on ly:
• Power the phone on and off
• Unlock t he keypad
• Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed
To lock the keypad:
1 From the idle screen, press m.
2 Press *.
while the keypad is locked.
If you pre ss a key while the keypad is lo cked,
instructions for unlocking the keypad display
briefly.
To unlock the keypad:
1 From the idle screen, press m.
2 Press *.
While the keypad is locked, you can respond to
incomin g calls, messages, and alerts just as you
do when the keypad is not locked. When finished,
press e to return to the idle screen. The keypad
remains locked.
You also have the option of setting your phone to
automatically lock the keypad if there has been no
activity for a specified time.
1 From the main menu, select Se tting s >
Security > Keypad Lock.
2 To lock the keypad immediately, select Lock
Now. You will b e given the option to press m
and * to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activit y, select Auto Lock
and then sele ct a time.
The keypad can be set to lock in 5, 10, 15 or 20
minutes if the keypad is not touche d during the
specified time. To turn the auto lock off, repeat
step 3 and select Off.
17
Accessories
Accessories
Your phone comes with a Standard Lithium Ion
Battery and a standard travel charger.
Various acc es sor ies ar e ava ilab le f or us e w ith you r
i710 phone, including cases, vehicle power
charger , dat a ca bl es , Hands - Fre e ac ce sso rie s an d
more.
To order additional accessories, go to ne xtel.com
or call 1-800-Ne xtel6. You can also contact your
Nextel Authorized Sales Representative or stop by
any Nextel-owned Retail Store. For information on
Nextel retail store locations, go to nextel.com.
Antenna
The retractable antenna on your i710 phone is
design ed to be extended during calls.
To extend the antenna, pull gently on the rounded
tip unt il the a nt enna i s fu lly ex te nded a nd cl icks i nt o
position.
When finished with a call, retract the antenna by
pushing gently on the rounded tip until the antenna
clicks into place.
To optimize your phone’ s performance, extend the
antenna when you make or receive a call, and
avoid t ouching the antenna with any body part.
Important: Failure to fully extend or retract the
antenna until the antenna clicks into
place causes severely degraded
performance, which may result in
missed calls, dropped calls, or garbled
audio.
18
Getting Started
Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier
If you are bringing your phone numb er from
another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with
a temporary phone number so that you c an begin
using your phone immediately. Once the number
you have brought to Nextel is activated, your
temporary phone number will be deactivated and
servic e with your previous carrier wil l be cancelled
automatically. You will receive a text mess age on
your Nextel phone letting you know that activation
is complete. Simply turn your phone off and back
on again to complete activation.
Here is additional information you nee d to be
aware of until the number you have brought to
Nextel is active on the Nextel network:
Nextel® Vo ice Mail
We suggest you set up your voice mail box after
the number you brought to Nextel is active on your
Nextel phone and your temporary phone number is
deactivated. If you set up your voice mail box prior
to this, all messages and all set tings (includi ng
your greeting and password) will be lost when the
number you have brought to Nextel becomes
active.
Text Messaging
During the activation process, it is possible that text
messages may not be properly routed to your
Nextel phone.
911 Calls
Nextel co ntinues to make efforts to ensure th at all
911 call s are min imal ly imp ac ted b y th i s proc es s. If
you make a call to 911 from your temporary phone
number and the call fails , the 911 emergenc y
response cen ter wil l not b e a bl e to ca l l you b ac k on
your Nextel phone if in the m eantime your Nextel
phone ha s been pr o gram med w ith y our p erma ne nt
phone nu mber. As with any wir eless 911 call, if
your call is disconnect ed before location and
details have been provided, be sure to call 911
again an d advise that you wer e disconnected.
Go to nextel.com/wlnp for more details.
Nextel® Customer Care
Nextel Cu st om er C are : 1-80 0- 639 - 61 11 or di a l 611
from your i710 phone.
19
Nextel Worldwide Customer Care:
+1-360-662-5202 (toll-free from your i710 phone) .
Nextel® Customer Care
20
Getting Started
i710 Phone Menu Tree
Net
Java Apps
Settings
Ring Tones
Java Applications (if any)
Deinstall
Permissions
License Info
Java System
Reset System
Delete All
Display/Info
Phone Calls
DC/GC Options
Personalize
Volume
Security
Advanced
Vibrate All
Available Ring Tones
Vibrate
Silent
Assign To
Assign w/vibe
Overview
Memory Usage
Delete
VoiceRecord
[New VoiceRec]
VoiceRecords (if any)
Label
New
Lock/Unlock
Add To
Memory
Delete
Delete All
My Info
Name
Line 1
Line 2
Direct Connect
Group ID
Carrier IP
IP1 Address
IP2 Address
CKT
Service Status
Unit Info
IMEI/SIM ID/SN
Register Log
Downloads
GPS
Position
Privacy
Interface
Contacts
[New Contact]
Search
New
Capacity
Filter
Call Setup
Contacts (if any)
Edit
New
Search
Delete Contact
Delete Number
Capacity
Filter
Call Setup
Messages
Voice Mail
Net Alert
SMS
Memory
Delete All
Call Forward
All Calls
To
Status
Detailed
If Busy
If No Answer
If Unreachable
Status
Datebook
[New Event]
Go To Today
Go To Date
Week View
Month View
Setup
Events (if any)
Edit
New
Go To Today
Go To Date
Week View
Month View
Setup
Delete
Copy
Call # in Event
Alert # in Event
Talkgroup
Memo
Store to Cntcs
Cancel
Delete
Call Timers
Last Call
Phone Reset
Phone Lifetime
DC/GC Reset
DC/GC Lifetime
Circuit Reset
Circuit Lifetime
Kbytes Reset
Recent Calls
Recent Calls (if any)
Store
Delete
Delete All
Call Alert Queue
Call Setup
Shortcuts
[New Entry]
Shortcuts (if any)
Edit
New
Reorder
Delete
Delete All
Profiles
[New Profile]
Profiles (if any)
View
Edit
New
Delete
Delete All
Setup
Call Alert
Call Alerts (if any)
Store
Delete
Delete All
Sort By
Recent Calls
21
Making Calls
Your i710 phone makes two types of calls: di gital
cellul ar phone calls and Direct Connect calls. With
Direct Connect c alls, you use your phon e as a
long-range, digital walkie-talkie.
Phone Calls
1 Enter the number you want to call.
2 To place the c all:
Press s. -or-
If you enter e d th e num ber from the idle screen,
press O.
3 To end the cal l:
Press e. -or-
Close the flip.
To end a call by closing the flip, you must have the
Flip to End feature turned on (see “Setting Flip
Actions” on page 48).
Direct Connect® Calls
Nextel offers the following Direct Connect services:
• Direct Connect — allows walkie-talkie calling
within your local coverage area.
• Nationwide Direct Connect — allows
walkie-talkie calling to Nextel users from
anywhere on the Nextel National Network (U.S.)
to anywhere on the National Network.
• International Dire ct Connect — allows
walkie- ta lk ie calling to an d fr om se le ct co un tr i es .
• Group Connect — allow s wa lk ie -t al ki e ca lling to
up to 25 Nextel customers simultaneously (see
“Group C on ne c t TM Ca ll s” on page 49).
See nextel.com for more det ails on these Direct
Connect services. Pricing for each of these
servic es is based on your service contract.
1 Enter the Direct Connect number you want to
call.
2 Press and hold the PTT button on the si de of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the PTT button to listen.
Tip: To let someone know you want to talk to
him or her on a Direc t Connect call, send a
call alert. See “Call Alerts” on page 28.
Dialing Direct Connect® Numbers
Every Direct Con nect number has 3 parts — an
area ID, a network ID, and a member ID — with an
asteris k bet we en e ach of t hese p art s. For e xa mple:
999*999*9999.
22
Making Calls
When you place a Direct Connect call, you must
enter the whole Direct Connect number including
the aster isks.
Tip: When yo u stor e a Direc t Con ne ct n umb er in
Contacts, it is good practice to include the
whole Direct Connect number including the
asterisks in case you travel with your
phone, or another Direct Connect user
whom you are trying to reach travels with
their phone, outside of your network.
Receiving Calls
Phone Calls
When you receive a phone call, your phone rings,
vibrates, or lights up its backlight.
Answering
If the flip is closed, press t. -or-
Open the flip. -or-
Press s. -or-
Press O. -or-
Press A under Yes. -or-
Press any number key.
To answe r a cal l by open i ng th e fl i p, yo u mus t ha ve
the Flip to Ans feature turned on (see “Setting Flip
Actions” on page 48). To answer a call by pressing
any number key, you must have the Any Key Ans
feature turned on (see “Phone Calls Fe atures” on
page 106).
Sending to Voice Mail
If the flip is closed, press .. -or-
Press e. -or-
Press A under No.
Ending
If the flip is closed, press .. -or-
Press e. -or-
Close the flip.
Direct Connect® Calls
When you receive a Direct Connect call, your
phone emits a chirping sound or vi brates.
1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the si de of
your ph on e. Beg in t alk in g a f ter you r ph on e emit s
a chirpin g sound.
3 Release the PTT button to listen.
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