IDEN I560 User guide

Digital Multi-service Data-capable Phone
@NNTN6253A@
NNTN6253A
Nextel
iDEN
i
560 Phone User’s Guide
FINAL
Contents
Getting Started........................................... 1
Removing the Battery Door ...............................3
Locating Your SIM Card....................................3
Battery ............................................................... 4
Powering On and Off......................................... 6
Activating Service ..............................................6
Enabling Security ..............................................6
Phone Programming .........................................7
Finding Your Phone Number and Direct
Nextel Nextel Worldwide
Customizing Features .......................................8
Phone Basics .................................................... 8
SIM Card Security ...........................................12
Locking the Keypad .........................................17
Antenna ...........................................................17
Accessories.....................................................18
Wireless Local Number Portability: Bringing
Nextel
®
Connect
Your Phone Number From Another
Carrier .........................................................18
Number ........................................7
®
Voice Mail.............................................7
®
Customer Care...................................19
®
Service ...............................7
Understanding Status Messages ....................19
Making Calls .............................................20
Phone Calls.....................................................20
Direct Connect
Walkie-Talkie...................................................21
Group Connect
Talkgroup Calls ............................................... 26
Receiving Calls ...............................................27
Choosing a Number to Call ............................. 28
Missed Phone Calls ........................................29
Using Speakerphone.......................................30
Using Mute ......................................................30
Making Emergency Phone Calls .....................30
®
Calls .....................................20
SM
Calls...................................21
Call Alerts..................................................32
Sending Call Alerts ..........................................32
Receiving Call Alerts .......................................32
Using the Call Alert Queue..............................32
Direct TalkSM.............................................34
Off-Network Walkie-Talkie ..............................34
Channels and Codes.......................................35
Private Direct Talk
SM
Calls..............................37
Making Emergency Calls
while in Direct TalkSM Mode .......................38
Setup Options..................................................38
Recent Calls ............................................. 40
Calls and Call Alerts ........................................40
My Info From Other Phones ............................40
Contact Information From Other Phones ........41
Viewing the Recent Calls List..........................41
Storing Items to Contacts ................................42
Deleting Items .................................................42
Making Calls From the Recent Calls List ........43
Entering Text ............................................ 45
Using Alpha Mode ...........................................45
Using Word Mode............................................45
Special Function Keys.....................................46
Using Numeric Mode .......................................47
Using Symbols Mode ......................................47
Contacts ................................................... 48
Viewing Contacts.............................................49
Creating Entries...............................................50
Storing Numbers Faster ..................................52
Editing Entries .................................................52
Deleting Entries ...............................................53
Checking Capacity ..........................................53
Creating Pauses and Waits.............................53
International Numbers .....................................54
Memo .........................................................55
Call Forwarding ........................................56
Forwarding All Calls ........................................ 56
Turning Off Call Forwarding ............................57
Forwarding Missed Calls .................................57
Viewing Call Forwarding Settings ...................58
Advanced Calling Features .....................59
Call Waiting .....................................................59
Switching Between Calls .................................59
Putting a Call on Hold .....................................60
Calling 2 People ..............................................60
Creating Pauses and Waits While Dialing.......61
Making International Calls ...............................61
Setting One Touch Direct Connect
Setting Flip Actions .........................................62
®
...............61
Call Timers ......................................................63
Using Your Phone as a Modem ......................64
Making TTY Calls ............................................65
Special Dialing Codes .....................................66
Nextel® Phone Services.......................... 68
Caller ID ..........................................................68
Per-Call Blocking.............................................68
Per-Line Blocking ............................................68
Second Line Service .......................................68
Call Restrictions ..............................................69
®
Nextel
411 .....................................................69
Ring Tones ............................................... 70
Setting Your Phone to Vibrate .........................70
Ring and Vibrate..............................................71
Assigning Ring Tones to Contacts ..................71
Viewing Ring Tone Assignments.....................71
Downloading More Ring Tones .......................72
Managing Memory...........................................72
Deleting Custom Ring Tones ..........................72
Message Center........................................73
Accessing the Message Center ......................73
Message Center Options ................................ 73
Receiving Messages ................................74
Message Notifications ..................................... 74
Retrieving Messages.......................................75
Voice Mail Messages................................76
Receiving a Message ......................................76
Accessing Voice Mail from
the Message Center ...................................76
Sending Unanswered Calls to Voice Mail .......76
Nextel® Voice Mail ....................................77
Setting Up Your Voice Mail Box ......................77
Playing Messages ...........................................77
Changing Your Password ...............................78
Recording Your Name .....................................78
Recording Your Active Greeting ......................79
Advanced Voice Mail Features .......................79
®
Nextel
Voice Mail Tree ..................................84
Multimedia Messages.............................. 85
Navigating the Inbox, Drafts, and Sent Items..85
Creating and Sending Messages ....................85
Drafts...............................................................94
Sent Items .......................................................95
Receiving a Message ......................................96
Navigating a Message.....................................97
Viewing Received Messages
from the Message Center ...........................97
Actions for Received Messages ......................98
Customizing MMS .........................................101
Managing Memory.........................................104
SMS Messages ....................................... 105
Receiving a Message ....................................105
Reading From the Message Center ..............105
Calling and Storing Numbers ........................105
Wireless Data Services ......................... 107
Wireless Data Services .................................107
Accessing Wireless Data Services
From Your Phone .....................................108
Navigation Keys ............................................108
Guides and Demos........................................109
v
My Pictures .............................................110
Viewing Pictures............................................110
Getting File Information .................................110
Deleting Pictures ...........................................110
Managing Memory ........................................110
My Info ..................................................... 111
Viewing My Info ............................................. 111
Editing My Info ..............................................111
Setting Sending Options ............................... 112
Using Nextel Direct SendSM..................114
Sending My Info and Contact Information.....114
Voice Records ........................................116
Creating Voice Records ................................116
Playing Voice Records .................................. 116
Labeling Voice Records ................................116
Deleting Voice Records.................................116
Locking Voice Records ................................. 117
Managing Memory ........................................117
JavaTM Applications ...............................118
Installing Applications ....................................118
Running Applications.....................................118
Suspending Applications ...............................118
Resuming Applications..................................119
Ending Applications.......................................119
Downloading Applications .............................119
Deleting Applications..................................... 119
Managing Memory.........................................120
Shortcuts on the Main Menu .........................120
Java Applications and GPS Enabled.............121
Digital Rights Management (DRM)....... 124
Managing Items.............................................124
GPS Enabled .......................................... 126
IMPORTANT: Things to Keep in Mind ..........126
Making an Emergency Call ...........................127
Viewing Your Approximate Location ............. 128
Enhancing GPS Performance .......................129
Updating Satellite Almanac Data...................131
Setting Privacy Options .................................132
Using GPS with Map Software ...................... 133
Datebook .................................................135
Viewing Datebook ......................................... 135
Creating Events.............................................136
Editing Events ...............................................138
Deleting Events ............................................. 139
Receiving Reminders ....................................139
Making Calls From Datebook and
Datebook Reminders................................140
Customizing Datebook Setup ........................141
Customizing Your Phone.......................142
Setting the Volume ........................................142
Setting Your Phone to Vibrate.......................142
Changing the Look of Your Phone ................142
Airplane Mode—
Temporarily Turning Off Calls...................144
Using Settings ...............................................144
Profiles ....................................................149
Viewing Profiles.............................................149
Switching Profiles ..........................................149
How Changing Settings Affects Profiles........149
Temporary Profiles ........................................150
Creating Profiles............................................151
v
Editing Profiles ..............................................151
Deleting Profiles ............................................151
Setting Call Filtering ......................................152
Shortcuts ................................................ 154
Creating a Shortcut .......................................154
Using a Shortcut............................................154
Editing a Shortcut ..........................................155
Deleting Shortcuts .........................................155
Using a Headset ..................................... 156
Attaching a Headset......................................156
Using a Remote PTT Button ......................... 156
Nextel® Customer Care ......................... 157
Domestic Customer Care ..............................157
Nextel Worldwide
®
Customer Care ...............157
Nextel® Terms and
Conditions of Service ........................ 158
Safety and General Information ........... 180
RF Operational Characteristics .....................180
Portable Radio Product Operation and
EME Exposure..........................................180
v
Electromagnetic Interference/Compatibility...183
Medical Devices ............................................183
Operational Warnings ...................................184
Operational Cautions ....................................185
Accessory Safety Information .......................186
Hearing Aid Compatibility .....................188
MOTOROLA LIMITED WARRANTY .......189
Patent and Trademark Information.......193
Index ........................................................194
DECLARATION OF CONFORMITY
Per FCC CFR 47 Part 2 Section 2.1077(a)
Responsible Party Name: Motorola, Inc. Address: 8000 West Sunrise Boulevard
Plantation, FL 33322 USA Phone Number: 1 (800) 453-0920
Hereby declares that the product:
i
Product Name: Model Number: H65XAN6RR4BN Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a),
15.107(d) and section 15.109(a) Class B Digital Device As a personal computer peripheral, this device
complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
560
Note: This equipment has been tested and
found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving
antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
v

Getting Started

volume controls
push-to-talk (PTT) button
audio jack
1
retractable antenna
external displ ay
speaker (in back)
earpiece
back key
access ory connector
internal display
light sensor
option keys
power button
space key
microphone
p Power button.
Navigation key — press the arrows to scroll through menus and lists.
O OK key — selects highlighted item;
answers calls.
m Menu key — accesses context-sensitive
menus.
A Option key — selects the option
appearing above it on the display.
Note: Throughout this User’s Guide,
the option keys will be represented by A.
s Send key — places phone calls.
e End key — ends phone calls; returns to
idle screen; using Wireless Data Services, returns to home page.
t Acts like s when the flip is closed; turns
Direct Connect® / Group ConnectSM speaker on and off; used with voice names and voice records.
. Acts like e when the flip is closed;
accesses recent calls; sends incoming calls to voice mail.
To start using your i560 phone:
Make sure your SIM card is in place.
Charge the battery.
Activate your service.
Enable security.
2
Getting Started

Removing the Battery Door

1 Make sure the phone is powered off. See
“Powering On and Off” on page 6.
2 Slide the release button back until it releases the
battery door.
release button
3 Allow the battery door to pop up, slide it forward,
and remove it from the back of your phone.
3

Locating Your SIM Card

Your SIM (Subscriber Identity Module) card is a small piece of plastic located in the SIM card holder in the back of your phone, underneath the battery.
SIM card
If there is no SIM card in your phone, contact Nextel Customer Care at 1-800-639-6111.
If you want to use a SIM card other than the one that is in your phone, please contact Nextel Customer Care to verify that the SIM card you want to use is compatible with your phone.

Battery

Battery
Inserting the Battery
Your phone comes with a Standard Lithium Ion Battery.
1 Remove the battery door. 2 Insert the top of the battery into the battery area.
Press the bottom of the battery to secure it.
3 Replace the battery door and press it gently until
you hear a click.
Charging the Battery
Your phone comes with a rapid travel charger.
1 Plug the charger into an electrical outlet. 2 Open the connector cover.
connector cover
3 Plug the other end of the charger into the
accessory connector.
4
Getting Started
Charger Attached or Device Attached appears
on the internal display. Tip: To remove the charger from the accessory
connector: Press the buttons on the sides of the plug. Pull the plug straight out.
4 If you have purchased optional batteries or
chargers, see “Charging Times”.
Charging Times
Check your battery and charger type against the grid below to determine appropriate charging times.
Battery Charger
Rapid Standard
Standard Lithium Ion
High Capacity Lithium Ion
For best results, charge the batteries within the temperature range of 50°F to 104°F (10°C to 40°C).
Prolonged charging is not recommended.
5
2 hours 4 hours
3.5 hours 7 hours
Removing the Battery
1 With the phone powered off, remove the battery
door.
2 Remove the battery by lifting it out from the side.
Battery Use and Maintenance
The Motorola iDEN Approved Lithium Ion
chargers provide optimum performance. Other chargers may not fully charge the iDEN Lithium Ion battery or may yield a reduced number of lifetime charge cycles.
Extreme temperatures degrade battery performance. Do not store the battery where temperatures exceed 140°F (60°C) or fall below 4°F (-20°C).
Lithium Ion batteries have a self discharge rate and without use, lose about 1% of their charge per day.

Powering On and Off

The battery capacity is degraded if the battery is
stored for long periods while fully charged. If long term storage is required, store at half capacity.
Powering On and Off
To power your phone on:
1 Open the flip. 2 Press p.
Note: Pressing p for more than 5 seconds turns
on Airplane mode. See “Airplane Mode— Temporarily Turning Off Calls” on page
144.
As your phone connects to the network, you will see a connecting message. When the idle screen appears, the phone is ready to use.
To power your phone off:
1 Open the flip. 2 Press and hold p.

Activating Service

The first time you power your phone on, your service is activated.
A screen then appears prompting you to select Ok to update your browser information, which enables security. This screen will only appear during initial activation.

Enabling Security

You must enable security the first time you power on your phone or within 10 days of first activation of your phone.
1 Press A under Ok.
Note: If you press A under Later, the idle
screen will appear. The next time you select Net from the main menu, you will be prompted to enable security before you can use Wireless Data Services.
2 You are prompted to enable security. Press A
under Yes. A series of screens followed by the default homepage displays.
3 Press e to return to the idle screen.
6
Getting Started

Phone Programming

Within 24 hours of enabling security, you will receive an alert notification containing your Personal Telephone Number (PTN), Nextel Customer Care number, Direct Connect number, and Talkgroups. If there are other subrscibers on the same account, you will also receive the PTN’s and Direct Connect numbers of those subscribers, up to 250.
1 When you receive an alert notification saying
New Browser Message - Receive Programming Info, press A under Goto.
2 You are prompted to accept changes to your
lists. Press A under Ok.
3 You are prompted again to accept changes to
your lists. Press A under Ok.
4 A confirmation screen displays. Press A under
Ok.
5 Press e to return to the idle screen.

Finding Your Phone Number and Direct Connect® Number

My Info lets you view your phone number, Direct Connect number, and other phone information.
1 Press m to access the main menu. 2 Scroll to My Info.
7
3 Press O. 4 Scroll to see your information:
Line 1 and Line 2 are your phone numbers. Direct Connect is your Direct Connect number, the
number that others use to contact you using Direct Connect walkie-talkie service. These numbers appear when you receive your alert notification after enabling security on your phone.
See “My Info” on page 111 for more information about this feature.

Nextel® Voice Mail

You must set up your voice mail box before you can retrieve messages. See “Setting Up Your Voice Mail Box” on page 77.

Nextel Worldwide® Service

You can use your phone to make calls internationally in select cities using other iDEN networks by calling Nextel Customer Care to activate international dialing on your account. Countries in which you can use your phone include Argentina, Brazil, Canada, Israel, Jordan, Mexico, Peru, the Philippines, Singapore, and South Korea*.
* Credit approval may be required. Other conditions may apply.
®

Customizing Features

Customizing Features
You can control many features of your phone, including the size of the text on the display, the way you access main menu items, and the volume of incoming sound, rings, and other tones. See “Customizing Your Phone” on page 142.

Phone Basics

Display
Any time your phone is powered on, the display provides you with information and options.
The external display shows a shortened version of the internal display. To see more information, open the flip.
status icons
text area
menu icon
display options
The screen shown above is the idle screen. The idle screen appears when your phone is on, but not engaged in any activity.
Text Area
This area displays menus, messages, names, phone numbers, and other information.
Display Options
Two display options appear at the bottom of most screens. You select a display option by pressing the option key below it.
Menus and Lists
Your phone’s features are arranged in menus, submenus, and lists.
To access the items in a menu or list, scroll using the navigation key at the top of your keypad. This key lets you scroll up, down, left, or right. Holding down the appropriate part of the navigation key speeds up scrolling.
In this guide, this symbol > tells you to select a menu or list item. For example, Settings >
Security means: 1 Scroll to Settings on the main menu.
2 Press O to see the Settings screen. 3 Scroll to Security.
8
Getting Started
4 Press O to see the Security screen.
Quick Access to Main Menu Items
Each arrow in the navigation key and O can be used to access a main menu item from the idle screen. Each of these keys is assigned to a main menu item when you receive your phone. To assign different main menu items, see “Personalize Features” on page 146.
OK Key
Pressing O:
Selects the highlighted menu item or list item
Sets options
Confirms actions
Places and answer calls
From the idle screen, accesses ring tones list.
This is the default setting. You can assign a different main menu item to O.
Menu Key
Many features provide context-sensitive menus that let you access related features and actions.
This icon menu is available. Press m to access the menu.
S appears any time a context-sensitive
9
Main Menu
All your phone’s features can be accessed through the main menu. You can set the main menu to appear as a list or as large icons (see “Setting the Menu View” on page 143).
Net Access to Wireless Data
a
Java Apps Java applications on your
q
Settings Customize your phone.
b
Ring Tones Assign ring tones and turn
m
My Info View personal phone
j
m DirecTalk Launch Direct Talk
Walkie-Talkie Access any Direct Connect
Q
Services. See page 107.
phone. See page 118.
See page 142.
ringer off. See page 70.
information, including phone number and Direct Connect number. See page 7.
SM
Access Setup and Help. See page 34.
numbers and Groups on your phone. See page 21.
.
Phone Basics
VoiceRecord Record and play audio
c
My Pictures Access stored pictures.
[
GPS Find your approximate
l
Contacts Create, view, store, edit
d
Messages Access messages. See
e
Call Forward Set call forwarding options.
f
Datebook Schedule appointments.
o
Memo Store a number to access
g
Call Timers Phone usage information.
h
Recent Calls Lists recent calls. See
i
messages. See page 116.
See page 110.
geographical location. See page 126.
Contacts and Groups. See page 48.
page 73.
See page 56.
See page 135.
later. See page 55.
See page 63.
page 27.
Shortcuts Create shortcuts to
s
Profiles Groups of settings you
p
Call Alert Lists call alerts. See
k
n Downloads Provides a catalog of ring
screens. See page 154.
apply together. See page 149.
page 32.
tones, wallpaper, games and Java applications that you can download directly to your phone. Items in this catalog change frequently, so check regularly for fresh content. See page 72.
10
Getting Started
Status Icons
Status icons appear at the top of the display. Some appear at all times. Others appear only when your phone is engaged in certain activities or when you have activated certain features.
abcd efgd
o p q r s
A
B
S
C
1 2
11
Battery Strength — A fuller battery
indicates a greater charge.
Signal Strength — More bars next to the antenna indicate a stronger signal.
Phone In Use — Your phone is active on a phone call.
Direct Connect In Use — Your phone is active on a Direct Connect call.
Group In Use— Your phone is active on a Group call.
Talkgroup In Use — Your phone is active on a Talkgroup call.
Active Phone Line — 1 indicates phone line 1 is ready to make calls; 2 indicates phone line 2 is ready to make calls.
G L I J
K
H
RM
Q
u
w xT yz
ljik mXnW
DE
U
Call Forward — Your phone is set to forward calls. See “Call Forwarding” on page 56.
Ringer Off — Your phone is set not to ring. See “Setting Your Phone to Vibrate” on page 70.
Speaker Off — Sets Direct Connect and Group Connect sound to come through the earpiece rather than through the speaker.
Messages — You have one or more messages. See page 73.
T9 Text Input — You are using T9 Text Input to enter text. See “Entering Text” on page 45.
Internet — You are ready to browse the internet or are browsing the internet using a secure connection.
Airplane Mode — Your phone is set to Airplane Mode. See “Airplane Mode—Temporarily Turning Off Calls” on page 144.

SIM Card Security

Y Z
N O
Packet Data — You are ready to transfer packet data or are transferring packet data. See “Using Your Phone as a Modem” on page
64.
TTY — You are ready to use your phone to make calls using a teletypewriter device. See “Making TTY Calls” on page 65.
SIM Card Security
Your SIM card stores all your Contacts and protects your personal information. Since this information is stored on your SIM card, not in your phone, you can remove the information by removing your SIM card.
Note: Except for making emergency calls, your
phone will not function without the SIM card.
To prevent unauthorized use of your phone, your SIM card is protected by a PIN that you enter each time the phone is powered on. You can change the PIN or turn off the requirement that it be entered.
Turning the PIN Requirement On and Off
When the SIM PIN requirement is off, your phone can be used without entering a PIN.
Important: When the SIM PIN requirement is off,
When the SIM PIN requirement is on, you are prompted to enter your PIN each time you power on your phone.
Note: If a SIM PIN is required, your phone will
1 From the main menu, select Settings >
Security > SIM PIN.
2 Select On or Off. 3 Enter the current SIM PIN.
Note: The default SIM PIN is 0000. Change your
4 Press A under Ok.
the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.
not function until the SIM PIN is entered, except for making emergency calls.
PIN to prevent fraudulent use of the SIM card (see “Changing the PIN” on page
13).
12
Getting Started
Entering the PIN
1 When the Enter SIM PIN Code screen appears
after you power on your phone, enter your SIM PIN.
2 Press A under Ok.
The message SIM Unlocked displays.
Important: If you enter your PIN incorrectly 3 times,
your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care. See “Unblocking the PIN” on page 13.
Changing the PIN
Note: The SIM PIN requirement must be turned
on in order to access this feature.
1 From the main menu, select Settings >
Security > Change Password > SIM PIN.
2 At the Enter Old SIM PIN screen, enter the
current SIM PIN.
3 Press A under Ok. 4 At the Enter New SIM PIN screen, enter the
new 4- to 8-digit SIM PIN.
5 Press A under Ok. 6 At the Re-enter New SIM PIN screen, re-enter
the new SIM PIN to confirm.
7 Press A under Ok.
13
Changed: SIM PIN displays.
Unblocking the PIN
If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact Nextel Customer Care to get a PIN Unblock Code (PUK).
Important: If you unsuccessfully enter the PUK
To unblock the PIN:
1 Press * # m 1. 2 At your Nextel Customer Care representative’s
request, provide the information needed to give you a PUK code.
3 Select Unblock PIN. 4 Enter the PUK code. 5 Enter a new 4- to 8-digit SIM PIN. 6 Re-enter your SIM PIN.
Note: These steps must be performed in quick
code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact Nextel Customer Care. Except for making emergency calls, your phone will not function with a blocked SIM card.
succession.
SIM Card Security
If you entered the codes properly, SIM Unlocked appears on the display.
Inserting and Removing Your SIM Card
Important: Do not touch the gold-colored areas of
The SIM card is designed for optimal Contacts storage and feature use. For Nextel SIM card compatibility information, visit nextel.com/sim.
Note: In some cases, Contacts and Groups may
If you remove your SIM card and use it with another phone, or use another SIM card with your phone, the following information is erased:
The recent calls list
Call forwarding settings
Net alerts
MMS messages
Options set using the MMS Setup menu
Information stored in Memo
your SIM card.
not be accessible if you move your SIM card to another phone. Contacts and Groups created with your not readable by an older iDEN SIM-based phone.
i
560 phone are
Images in My Pictures
3 most recent GPS Enabled locations
Voice records
Voice names
Datebook events
Options set using the Personalize menu
Inserting Your SIM Card 1 With your phone powered off, remove the
battery door and battery.
2 Slide the latch away from the SIM card holder.
latch
14
Getting Started
3 Open the SIM card holder.
4 Carefully slide your SIM card into the SIM card
holder.
15
5 Close the SIM card holder.
6 Slide the latch toward the SIM card holder.
Removing Your SIM Card
Important: To avoid loss or damage, do not remove
your SIM card from your phone unless absolutely necessary.
1 With your phone powered off, remove the
battery door and battery.
SIM Card Security
2 Slide the latch away from the SIM card holder.
latch
3 Open the SIM card holder.
4 Carefully slide your SIM card out of the SIM card
holder.
5 Close the SIM card holder.
6 Protect your SIM card as you would any delicate
object. Store it carefully.
16
Getting Started

Locking the Keypad

Locking the phone’s keypad prevents its buttons from being pressed. When the keypad is locked, you can only:
Power the phone on and off
Unlock the keypad
Respond to incoming calls, messages, and
alerts
Important: Emergency calls cannot be placed while
To lock the keypad:
1 From the idle screen, press m. 2 Press *.
If you press a key while the keypad is locked, instructions for unlocking the keypad display briefly.
To unlock the keypad:
1 From the idle screen, press m. 2 Press *.
You also have the option of setting your phone to automatically lock the keypad if there has been no activity for a specified time.
1 From the main menu, select Settings >
Security > Keypad Lock.
17
the keypad is locked.
2 To lock the keypad immediately, select Lock
Now. You will be given the option to press m and
* to lock and unlock the keypad.
3 To set a specific time for the keypad to lock if
there has been no activity, select Auto Lock and then select a time.
The keypad can be set to lock in 5, 10, 15 or 20 minutes if the keypad is not touched during the specified time. To turn the auto lock off, repeat step 3 and select Off.

Antenna

The retractable antenna on your i560 phone is designed to be extended during calls.
To extend the antenna, pull gently on the rounded tip until the antenna is fully extended and clicks into position.
When finished with a call, retract the antenna by pushing gently on the rounded tip until the antenna clicks into place.
To optimize your phone’s performance, extend the antenna when you make or receive a call, and avoid touching the antenna with any body part.

Accessories

Important: Failure to fully ex tend or retract the
antenna until the antenna clicks into place causes severely degraded performance, which may result in missed calls, dropped calls, or garbled audio.
Accessories
Your phone comes with a Standard Lithium Ion Battery, rapid travel charger, and holster.
Various accessories are available for use with your
i
560 phone, including larger capacity batteries and
doors,
cases, vehicle power charger, data cables,
Hands-Free accessories and more. To order additional accessories, go to nextel.com
or call 1-800-Nextel6. You can also contact your Nextel Authorized Sales Representative or stop by any Nextel-owned Retail Store. For information on Nextel retail store locations, go to nextel.com.

Wireless Local Number Portability: Bringing Your Phone Number From Another Carrier

If you are bringing your phone number from another carrier, your new phone will be active as
soon as you receive it. Nextel will provide you with a temporary phone number so that you can begin using your phone immediately. Once the number you have brought to Nextel is activated, your temporary phone number will be deactivated and service with your previous carrier will be cancelled automatically. You will receive a text message on your Nextel phone letting you know that activation is complete. Simply turn your phone off and back on again to complete activation.
Here is additional information you need to be aware of until the number you have brought to Nextel is active on the Nextel network:
Nextel® Voice Mail
We suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.
Text Messaging
During the activation process, it is possible that text messages may not be properly routed to your Nextel phone.
18
Getting Started
911 Calls
Nextel continues to make efforts to ensure that all 911 calls are minimally impacted by this process. If you make a call to 911 from your temporary phone number and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime your Nextel phone has been programmed with your permanent phone number. As with any wireless 911 call, if your call is disconnected before location and details have been provided, be sure to call 911 again and advise that you were disconnected.
Go to nextel.com/wlnp for more details.

Nextel® Customer Care

Nextel Customer Care: 1-800-639-6111 or dial 611 from your i560 phone.
Nextel Worldwide Customer Care: +1-360-662-5202 (toll-free from your
19
i
560 phone).

Understanding Status Messages

You may receive status messages under certain conditions. Before contacting Nextel Customer Care, note the message, numeric code, and the conditions under which the message appeared. You can go to nextel.com for additional information about status messages.

Making Calls

Your i560 phone makes two types of calls: digital cellular phone calls and Direct Connect calls. With Direct Connect calls, you use your phone as a long-range, digital walkie-talkie.

Phone Calls

1 Enter the number you want to call. 2 To place the call:
Press s. -or- If you entered the number from the idle screen,
press O.
3 To end the call, press e.

Direct Connect® Calls

Nextel offers the following Direct Connect walkie-talkie services:
Local Direct Connect — allows walkie-talkie calling within your local coverage area.
Nationwide Direct Connect coast-to-coast walkie-talkie calling to Nextel users from anywhere on the Nextel National Network (U. S.) to anywhere on the National Network.
®
— allows
International Direct ConnectSM — allows walkie-talkie calling to and from select countries.
Group Connect walkie-talkie calling to up to 20 Nextel customers simultaneously. (See “Group ConnectSM Calls” on page 21).
Talkgroups — allows walkie-talkie calling to up to 100 Nextel customers.
See nextel.com for more details on these Direct Connect walkie-talkie services. Pricing for each of these services is based on your service contract.
To make a Direct Connect call: 1 Enter the Direct Connect number you want to
call.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits a chirping sound.
3 Release the PTT button to listen. A Direct Connect call ends automatically if there is
no activity on the call for a few seconds.
Tip: To let someone know you want to talk to
him or her on a Direct Connect call, send a call alert. See “Call Alerts” on page 32.
SM
— allows coast-to-coast
20
Making Calls
Dialing Direct Connect® Numbers
Every Direct Connect number has 3 parts — an area ID, a network ID, and a member ID — with an asterisk between each of these parts. For example: 999*999*9999.
When you place a Direct Connect call, you must enter the whole Direct Connect number including the asterisks.
Tip: When you store a Direct Connect number in
Contacts, it is good pr actice to include the whole Direct Connect number, including the asterisks.

Walkie-Talkie

Walkie-Talkie lets you quickly access any Direct Connect numbers on your phone so that you can make a Direct Connect call, or create a Group and make a Group call. Select one entry to make a Direct Connect call or select multiple entries to make a Group call. For more information about Groups, see “Group ConnectSM Calls”.
To view a list of Groups and Contacts with Direct Connect number s:
From the main menu, select Walkie-Talkie.
To move between Contacts, the recent calls list, and Memo:
21
Scroll left or right. -or- Press * or #.
To make a Direct Connect call or Group call:
1 Select the entries you want. 2 Press A under Done. 3 Press the PTT button.
To save your selections as a Group:
1 Press m. 2 Select Sto re Group. 3 If you want to assign a name to the Group, enter
the name. Note: If you do not assign a name, the Group is
named “Group” followed by the number of members in the Group. For example, “Group (8)” for a Group with 8 members.
4 Press O.

Group ConnectSM Calls

A Group Connect call is similar to a Direct Connect call, but is made to multiple Direct Connect users at once. You can create Groups from your phone and call up to 20 Nextel users anywhere on the
Group ConnectSM Calls
Nextel national network to other Group Connect-compatible phones*. You can create a Group for one-time use or store it to Contacts so you can call it at any time.
* Not all phones are Group Connect-compatible. See nextel.com for
more details on Group Connect.
Note: In order to store Groups to your i560, you
must use the 128K SIM card that came with your phone. The 128K SIM card is labeled "Nextel 600 Contcs & 25 Grps". With this SIM card, a maximum of 25 groups can be added to your entries created with your i560 phone are not readable by an older iDEN SIM-based phone.
i
560. Group
Group Talkgroup
Group Icons
S
I
Geography Nationwide Limited to local
market and network (fleet)
Maximum Group Size
21 (including originator)
100
Set-up Dynamically,
via your phone
Predefined, via Nextel administrator usingTalkgroup Management
Voice Activated Dialing
Yes No
Creating Groups in Contacts
1 From the main menu, select Contacts. 2 Select [New Group]. 3 If you want to assign a name to the Group, enter
the name. Note: If you do not assign a name, the Group is
named “Group” followed by the number of members in the Group. For example, “Group (8)” for a group with 8 members.
4 Add Group members. See “Adding Group
Members”.
5 If you want to create a voice name for the
Group, select [Options] > Voice Name. As directed by the screen prompts, say and repeat the voice name you want to assign to the Group. Speak clearly into the microphone.
6 Press A under Save.
22
Making Calls
Adding Group Members
You can add Group members that have a Direct Connect number and Group Connect-compatible phone to your Group by selecting them from Contacts, the recent calls list, memo, or manually entering the Direct Connect number from your keypad. You can also add all members in an existing Group to another Group by selecting the Group name from Contacts.
To add Group members from Contacts, Recent Calls, or Memo:
1 While creating a Group, select [Add Member].
-or-
Select [Add Number] and press A under Browse.
Note: Move between Contacts, the recent calls
list, and Memo by scrolling left or right, or pressing * or #.
2 Scroll to the members you want from Contacts,
the recent calls list, or Memo and press O. A check mark appears next to each selected member.
Note: To deselect a member, scroll to a selected
member and press O.
3 Press A under Done.
23
To add Group members manually from the keypad:
1 While creating a Group, select [Add Member]. 2 Enter the Direct Connect number using the
keypad.
3 Press O.
Making Group Calls
1 From Contacts or the recent calls list, scroll to or
select the Group you want. -or- Press and hold t until a prompt appears
telling you to say the voice name. Say the voice name assigned to the Group you want.-or-
Enter or select a Direct Connect number and add more Direct Connect numbers. See “Starting a Group Call with a Direct Connect® Number” on page 24.
2 Press the PTT button.
Receiving Group Calls
To answer a Group call:
Proceed as if answering a Direct Connect call. Only one person at a time may speak on a Group call.
Group ConnectSM Calls
Starting a Group Call with a Direct Connect
You can start a Group call with any Direct Connect number you want to call.
1 Choose the first Direct Connect number that you
want in the Group call: From the idle screen, enter the Direct Connect
number. -or- From the Contacts list, scroll to an entry
containing the Direct Connect number. -or- From the recent calls list, scroll to an entry
containing the Direct Connect number.
2 Press m. 3 Select Call New Group. 4 Add more Group members. See “Adding Group
Members” on page 23.
5 If you want to save the Group you have created:
Press m. Select Store Group.
6 To make the call, press the PTT button. -or-
Press A under Done.
7 Press the PTT button.
®
Number
Removing Members or Groups
To remove a member from a Group: 1 From Contacts, scroll to the group you want to
delete the member from.
2 Select Edit. 3 Scroll to the member you want to remove. 4 Press m. 5 Select Remove Member. 6 Select Save.
To remove all members from a Group:
1 From the Group screen, press m. 2 Select Remove All Members.
To delete a Group from Contacts: 1 From Contacts, scroll to the Group you want to
delete.
2 Press m. 3 Select Delete Contact.
Storing Groups
From Recent Calls 1 From the recent calls list, select the Group you
want.
2 Press A under Store.
24
Making Calls
3 If you want, add more information to the entry. 4 Press A under Save.
From an Active Group Call 1 During an active Group call, press m.
2 Select Store Group. 3 If you want, add more information to the entry.
Note: You cannot record a voice name during an
active call.
4 Press A under Save.
Group Call Information
While you are in a Group call, the following appears on the screen:
The name of the Group
The name or the Direct Connect number of the
person speaking
The number of members who are participating in the Group call
Group Call Details
During a Group call, you can view details about the other group members, such as their name or Direct Connect number, and their status on the call.
To view Group call details, press A under Details.
25
In the Details view, these icons appear next to member names or Direct Connect numbers:
The member of the Group who is speaking.
T
A member of the Group who is active on the
A
Group call, but not speaking.
A member of the Group who has exited the
O
call.
A member of the Group who could not be
U
reached on the Group call.
A member of the Group whose status is
u
unknown.
Sending Groups Using Nextel Direct
SM
Send
You can send a Group using Direct Send so that the person who receives the Group can use the list.
1 From Contacts or the recent calls list, scroll to or
select the Group you want.
2 Press m. 3 Select Send Group. 4 To include yourself in the Group, press A under
Yes . -or-

Talkgroup Calls

To exclude yourself from the Group, press A under No.
Note: If you choose to include yourself and the
Group already contains 20 members, you will be prompted that the list is full. You will be excluded from the list.
5 Enter the Direct Connect number of the person
you want to send the Group to. -or- Select Browse to select a contact from Recent
Calls, Contacts, or Memo.
6 Press O. 7 To send the Group, push the PTT button.
The Group will display in the recent calls list on the phone that you send the Group to.
Talkgroup Calls
Using Predefined Talkgroups
A Talkgroup is a predetermined group that has been provisioned by Nextel or an account administrator. Talkgroups are limited by network (fleet) and local markets. They can accomodate groups up to 100 members in the local market.
Before you can make or receive Talkgroup calls, a Talkgroup must be established. After the Talkgroup is established, you must join the Talkgroup.
Joining a Talkgroup
When you enable security, you receive a list of Talkgroups that have been set up for you if you subscribe to this service. The Talkgroup list is saved to Contacts.
To receive Talkgroup calls made to any of these Talkgroups, you must join the Talkgroup.
1 Press A under Contcs. -or-
From the main menu, scroll to Contacts and press O.
2 Scroll to the Talkgroup you want to join. 3 Press A under Join.
Note: You will now be able to receive
communications from this Talkgroup only. You can only monitor one Talkgroup at a time.
Setting Up More Talkgroups
You can set up more Talkgroups in 3 ways:
Using Talkgroup Management* on MyNextel at nextel.com
* You must be an account administrator to use Talkgroup
Management.
Contacting your Nextel Sales Representative at the time of activation
26
Making Calls
Using Wireless Manager to create, manage, and
delete Talkgroups
When you create your Talkgroups, you can select your own Talkgroup numbers.
You can join a new Talkgroup by pressing # and entering the number using the keypad. Then press
A under Join.
Making Talkgroup Calls
1 Press #. Then enter the Talkgroup number
using the keypad. -or- Choose the Talkgroup name from Contacts or
recent calls list.
2 Proceed as if making a Direct Connect call.
Receiving Talkgroup Calls
To answer a Talkgroup call:
Proceed as if answering a Direct Connect call. Only one person at a time may speak on a Talkgroup call.
The Direct Connect number or name of the person who is speaking will appear on the display below the Talkgroup number.
27
Turning off Talkgroup Calls
To set your phone to prevent you from hearing your Talkgroup calls:
1 From the main menu, select Settings > DC/GC
Options > Tkgrp Silent.
2 Set this option On.
To set your phone to let you hear your Talkgroup calls:
Set Tkgrp Silent to Off in step 2.

Receiving Calls

Phone Calls
When you receive a phone call, your phone rings, vibrates, or lights up its backlight.
Answering
Press s. -or- Press O. -or- Press A under Yes. -or- Press any number key.
To answer a call by pressing any number key, you must have the Any Key Ans feature turned on (see “Phone Calls Features” on page 145).

Choosing a Number to Call

Sending to Voice Mail
Press e. -or- Press A under No.
Ending
Press e.
Direct Connect® Calls
When you receive a Direct Connect call, your phone emits a chirping sound or vibrates.
Answering 1 Wait for the caller to finish speaking.
2 Press and hold the PTT button on the side of
your phone. Begin talking after your phone emits a chirping sound.
3 Release the PTT button to listen.
Ending
Press e. -or- Press A under Exit.
A Direct Connect call ends automatically if there is no activity on the call for a few seconds.
Choosing a Number to Call
You can choose the number you want to call in many ways:
Enter the number on the keypad.
Say a voice name into your phone. See “Using a
Voice Name” on page 29.
Use Speed Dial or Turbo Dial call. See “Using Speed Dial and Turbo Dial®” on page 29.
Redial the last phone number called. See “Redialing the Last Number” on page 29.
Select the number from the recent calls list. See “Making Calls From the Recent Calls List” on page 43.
Select the number from Contacts. See “Contacts” on page 48.
Select a number stored in Datebook. See “Making Calls From Datebook and Datebook Reminders” on page 140.
Use One Touch Direct Connect to make a Direct Connect call. See “Setting One Touch Direct Connect®” on page 61.
Use the number in Memo. See “Memo” on page
55.
®
to make a phone
28
Making Calls
Select the number in a text message you have
received. See “Calling a Number in a Message” on page 99 and “Calling and Storing Numbers” on page 105.
Using a Voice Name
If you have created a voice name in Contacts for the number you want to call, say the voice name into your phone to enter the number. See page 29 for information on voice names.
You can use a voice name to enter a number. 1 Press and hold t until a prompt appears
telling you to say the voice name.
2 Speaking into the microphone, say the voice
name assigned to the number you want to call. Your phone plays the name back to you.
3 If you are making a phone call, the call is placed
automatically. Tip: To stop a phone call from being completed,
press e.
If you are making a Direct Connect call, press and hold the PTT button to place the call.
29
Using Speed Dial and Turbo Dial
Each phone number stored in Contacts is assigned a Speed Dial number which you can use to call that number.
Speed Dial 1 From the idle screen, use the keypad to enter
the Speed Dial number assigned to the phone number you want to call.
2 Press #. 3 Press s.
Turb o Dial
From the idle screen, press and hold the Speed Dial number (1 through 9) assigned to the phone number you want to call.
®
Redialing the Last Number
Press and hold s to place a call to the last phone number you called.

Missed Phone Calls

When you miss a call, this icon V and the number of phone calls you have missed appear briefly.
If you want to dismiss the missed call message, press A under Back. -or-

Using Speakerphone

If you want to view the missed call on the recent calls list, press A under View.
Using Speakerphone
Turning on speakerphone makes incoming sound come out of the phone’s speaker instead of the earpiece. Speakerphone is available whenever you are on an active phone call.
To turn speakerphone on or off:
Press A under Spkr. -or- Press t.

Using Mute

Muting calls lets you listen to incoming sound without transmitting sound. Mute is available whenever you are on an active call.
To turn mute on:
Press A under Mute.
While mute is on, Unmute appears as a display option.
To turn mute off:
Press A under Unmute.

Making Emergency Phone Calls

Your phone supports emergency calling. Emergency phone calls can be made even when your SIM card is blocked or not in your phone.
Dial 911 to be connected to an emergency response center. If you are on an active call, you must end it before calling 911.
When you make an emergency call, your phone’s GPS Enabled feature can help emergency service personnel find you, if you are in a location where your phone's GPS antenna has established a clear view of the open sky and your local emergency response center has the equipment to process location information. See “GPS Enabled” on page 126, and particularly “IMPORTANT: Things to Keep in Mind” on page 126 and “Making an Emergency Call” on page 127, for more information on the limitations of this feature. Because of the limitations of this feature, always provide your best knowledge of your location to the emergency response center when you make an emergency call.
Important: Emergency calls cannot be placed while
the keypad is locked.
30
Making Calls
Important: If you have not registered on the
Important: If you are bringing your phone number
31
network, emergency calls cannot be placed while your SIM card is in your phone.
to Nextel from your previous carrier, you may receive a temporary telephone number while your Nextel phone is being prog rammed with your permanent phone number. If you make a call to 911 and the call fails, the 911 emergency response center will not be able to call you back on your Nextel phone if in the meantime, your Nextel phone has been programmed with your permanent telephone number. If the call is disconnected before location and details have been provided, call 911 again and advise that you were disconnected.

Call Alerts

Sending a call alert lets the recipient know you want to talk to him or her on a Direct Connect call.
When you send a call alert, the recipient’s phone emits a series of beeps, or vibrates, and displays your name or Direct Connect number.
The recipient can:
Answer — begin a Direct Connect call with the sender
Queue — store the call alert to the call alert queue, which is a list of call alerts
Clear — dismiss and delete the call alert

Sending Call Alerts

1 Enter the Direct Connect number you want to
send to, as you would when making a Direct Connect call.
2 Press A under Alert. Ready to Alert appears
on the display.
3 Press the PTT button until Alert Successful
appears on the display. Note: If the alert is not successful, this may
mean the person you are trying to reach is on a call or has the phone turned off.

Receiving Call Alerts

When you receive a call alert, you must answer, queue, or clear it. You cannot receive phone calls or Direct Connect calls until you do.
To answer a call alert:
Press the PTT button to make a Direct Connect call to the sender.
To queue a call alert:
Press A under Queue.
To clear a call alert:
Press O. -or- Press A under Clear. -or- If the flip is closed, press .. Note: The recent calls list also stores call alerts
you have received. They appear as Direct Connect calls. Call alerts remain in your recent calls list until you delete them or until they reach the end of the list.

Using the Call Alert Queue

When you queue a call alert, it remains in the call alert queue until you make a Direct Connect call to the sender or delete it.
32
Call Alerts
Viewing Call Alerts
1 From the main menu, select Call Alert. 2 Scroll through the list.
Viewing Date and Time
To view the date and time a call alert was received:
1 From the main menu, select Call Alert. 2 Select the call alert you want information on.
Responding to Call Alerts in the Queue
After you queue a call alert, you can respond to it by making a Direct Connect call to the sender or sending a call alert to the sender.
Making a Direct Connect Call to the Sender 1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to. 3 Press the PTT button to begin the call.
This removes the call alert from the queue.
Sending a Call Alert to the Sender 1 From the main menu, select Call Alert.
2 Scroll to the call alert you want to respond to. 3 Press A under Alert. Ready to Alert appears
on the display.
33
4 Press the PTT button until Alert Successful
appears on the display.
Deleting Call Alerts
To delete a call alert from the queue: 1 From the call alert queue, scroll to the call alert
you want to delete.
2 Press m. 3 Select Delete. 4 Press O or press A under Yes to confirm.
To delete all call alerts from the queue:
1 From the call alert queue, press m. 2 From the call alert menu, select Delete All. 3 Press O or press A under Yes to confirm.
Sorting Call Alerts
Tip: You must have at least one call alert in the
queue to access this feature.
To sort call alerts by the order they were received:
1 From the main menu, select Call Alert. 2 Press m. 3 Select Sort By. 4 Select First on Top or Last on Top.
Direct Talk
SM

Off-Network Walkie-Talkie

Direct Talk allows direct two-way phone-to-phone communications between two or more phones equipped with Direct Talk. You can make and receive Direct Talk calls even when network service is not available. You can talk to anyone on your code and channel within your range.
Note: Range will vary based on terrain,
man-made structures and atmospheric conditions.
Direct Talk allows you to:
Use code or private mode operation
Use up to 10 channels Note: Direct Talk is not compatible with older
Family Radio Services products.
The following features and main menu items will not be available while in Direct Talk mode:
On-network phone calls
On-network Direct Connect calls or Group
Connect Calls
NOL Services
Data transmission
Incoming message notification
Musical ring tones
Call forwarding
Messages
Call Timers
Call alerts
Voice records
Using Direct Talk
To set your phone to Direct Talk: 1 From the main menu, scroll to DirecTalk and
press O Navigation key.
2 Select Go To DirecTalk.
Switching to DirecTalk Please Wait displays.
After a few seconds, the Direct Talk idle screen appears. The channel you are set to appears on the first line of the display, the code you are set to appears on the second line of the display and DT
Ready appears just above the softkeys.
Note: When switching from the network to Direct
Talk, the last channel and code that were set appear on the idle screen.
While in Direct Talk, this icon m appears on the display, indicating there is no network signal and Direct Talk is active.
SM
34
Direct Talk
Exiting Direct Talk
To set your phone to network mode when Direct Talk is active:
1 From the Direct Talk idle screen, press m. 2 Scroll to DT Options and press O Navigation
key.
3 Select Exit DirecTalk. Switching to Network Please Wait displays. After
a few seconds, the network idle screen appears.
SM
SM
Talk Range
Phones used in Direct Talk mode should be a minimum of 6 feet apart to maximize performance and improve transmission range.

Channels and Codes

Your phone has 10 channels and 15 codes. Channels are divided into sets of frequencies that
allow you to make and receive Direct Talk calls. Other parties may also be talking on the same channel.
Codes help minimize interference from unwanted messages and other disturbances when you are on the same channel as others.
35
To have a conversation, all parties must be on the same channel and code. For private Direct Talk calls, the person you are calling must be in Direct Talk and set to the same channel to which you are set in order to receive your call.
Note: When making a code call, all parties that
are on your code and channel can hear your conversation.
To set a channel:
1 From the Direct Talk idle screen, press A under
Edit.
2 Scroll to Channel. 3 Press A under Edit. 4 Select a channel. 5 When you are finished, press A under Back to
return to the idle screen.
To set a code:
1 From the Direct Talk idle screen, press A under
Edit.
2 Scroll to Code. 3 Press A under Edit. 4 Select a code. 5 When you are finished, press A under Back to
return to the idle screen.
Channels and Codes
Making and Receiving Code Calls in Direct Talk
To make a code call using Direct Talk: 1 Press and hold the PTT button. DT Transmit
appears on the first line of the display. Begin speaking after your phone emits the Direct Talk tone.
2 Release the PTT button to listen. The tone emitted from your phone when making a
Direct Talk call is 4 beeps and sounds different from the standard tone heard with on-network Direct Connect and Group Connect calls.
If you receive an er ror message:
There may be no parties on your channel or code.
You are out of range.
When you receive a code call using Direct Talk, DT
Receive appears on the first line of the display.
SM
Mode
Receive All
You can set your phone to receive Direct Talk transmissions from any phone that is set to the same channel, regardless of the code (1-15), by setting the code to Receive All. When you receive transmissions with the code set to Receive All, the display changes from Receive All to the code on which the transmission was received.
Note: You cannot initiate a code call when the
code is set to Receive All. If you press the PTT button with the code set to Receive All, you will receive an error message.
To set the code to Receive All:
1 From the Direct Talk idle screen, press A under
Edit.
2 Scroll to Code. 3 Press A under Edit. 4 Select Receive All. 5 When you are finished, press A under Back to
return to the idle screen.
36
Direct Talk
SM

Private Direct TalkSM Calls

You can have a private conversation with another person using Direct Talk. When on a private Direct Talk call, no other parties can hear your conversation. In order to make a private Direct Talk call, you must use the valid Nextel 10-digit Personal Telephone Number (PTN) of the person you are calling. The person you are calling must be in Direct Talk mode and set to the same channel to receive your call.
If you receive an er ror message:
You may not be using a valid PTN.
The person that you are trying to reach may not
be in Direct Talk mode.
The person that you are trying to reach is set to a different channel or is out of range.
Private Only
To limit Direct Talk to private conversation only, set your code to Private Only. In this mode, code calls will be ignored and only private calls can be made or received.
Note: You will be required to enter a valid PTN
before pressing the PTT button.
37
To set the code to Private Only: 1 From the Direct Talk idle screen, press A under
Edit.
2 Scroll to Code. 3 Press A under Edit. 4 Select Private Only.
Making a Private Direct TalkSM Call
1 Enter the 10-digit PTN of the person you want to
call on your channel. -or- Scroll to a number or name in Contacts. -or- Scroll to a number in the recent calls list.
2 Press and hold the PTT button. Begin speaking
after your phone emits the Direct Talk tone.
3 Release the PTT button to listen. The number or name of the person you are calling
will appear in the first line of the display.
Receiving a Private Direct TalkSM Call
The number or name of the person who initiated the call will appear in the first line of the display.
Ending a Private Direct TalkSM Call
A private Direct Talk call will end if there is no communication for 6 seconds.
The display will return to the idle screen.

Making Emergency Calls while in Direct TalkSM Mode

Making Emergency Calls while in Direct TalkSM Mode
If you attempt to make an emergency 911 call while in Direct Talk automatically exit Direct TalkSM mode and attempt to find a network signal.
If you are out of network coverage, your phone will not be able to make an emergency 911 cellular call until you go back into the network coverage area.
You must wait until the phone reconnects to the network before attempting to make an emergency 911 cellular call.
SM
mode, your phone will

Setup Options

Direct Talk setup options are available in the DT Options screen in both network and Direct Talk modes.
To access Setup Options in network:
1 From the main menu, select DirecTalk. 2 Select Setup.
To access Setup Options in Direct Talk:
1 From the main menu, select DT Options. 2 Select Setup.
You can set your phone to:
Launch directly into Direct Talk when you select DirecTalk from the main menu.
Notify you periodically with a tone that you are in
Direct Talk.
Using Direct Launch
To set your phone to launch into Direct Talk when you select DirecTalk from the main menu:
1 From the setup screen, scroll to Direct Launch
and press O Navigation key.
2 Select On.
Note: If Direct Launch is set to On, you will not
see DT Options when you select DirecTalk from the main menu. In order to have access to your setup options, Direct Launch must be set to Off. Or you can
access setup options while in Direct Talk mode by pressing m and selecting DT
Options.
To turn off Direct Launch: 1 From the setup screen, scroll to Direct Launch
and press O Navigation key.
2 Select Off. Your phone now displays DT Options when you
select DirecTalk from the main menu.
38
Direct Talk
SM
Using State Tone
To set your phone to notify you with a tone that you are in Direct Talk:
1 From the setup screen, scroll to State Tone and
press O Navigation key.
2 Select the time frame during which you want to
be notified that you are in Direct Talk.
For example, if you select 1 hour, you will be notified every hour that you are in Direct Talk.
To turn off State Tone: 1 From the setup screen, scroll to State Tone and
press O Navigation key.
2 Select Off.
39

Recent Calls

The recent calls list stores information associated with calls you have made and received and call alerts you have received. It also stores My Info and contact information sent to you from other phones.
The recent calls list stores up to 20 items.

Calls and Call Alerts

The recent calls list stores the numbers of up to 20 of the most recent calls you have made and received.
If the number of a recent call is stored in Contacts, the following information appears:
The name assigned to the number
The Contacts type icon associated with the
number. If the Contacts entry containing the number has more than one number or address
<> surrounds the Contacts type icon. For
stored, information on Contacts types, see page 48.
The Direct Connect number Contacts type icon appears when you receive a Direct Connect call or call alert, even if the number is not stored in Contacts.
Call alerts you have received appear as Direct Connect calls. Like all items in the recent calls list, they remain listed until you delete them or until they reach the end of the list.
For phone calls, an additional icon appears giving information about the call:
A call you made.
X
A call you received.
W
A missed call. Missed calls appear on the
V
recent calls list only if you have Caller ID.
When you select a call to view its details, you see information such as the name associated with the call, the number, date, time, and duration of the call.

My Info From Other Phones

The recent calls list stores My Info from other phones. See “Sending My Info and Contact Information” on page 114.
This icon phones on the recent calls list, along with the Direct Connect number of the person who sent the information.
j appears with My Info from other
40
Recent Calls
When you select My Info from other phones to view its details, you see all the information sent.
If you receive My Info from the same phone more than once, only the most recently sent version appears in the recent calls list.

Contact Information From Other Phones

The recent calls list stores contact information sent from other phones. This information comes from the other phone’s Contacts list or recent calls list. See “Sending My Info and Contact Information” on page 114.
This icon the recent calls list.
Contact information in the recent calls list displays:
The name contained in the contact information
The Contacts type icon associated with the
41
d appears with contact information on
number or address contained in the contact information. If the item contains more than one number or address stored, Contacts type icon.
<> surrounds the
The name or Direct Connect number of the person who sent the contact information appears as a separate item on the recent calls list, above the information sent. If one person sends you more than one item of contact information, all the items appear below the person’s name or Direct Connect number.
When you select contact information to view its details, you see the name or Direct Connect number of the person who sent the information and all the information in the item.
If you receive contact information with the same name from the same phone more than once, only the most recently sent version appears in the recent calls list.

Viewing the Recent Calls List

With the Flip Open 1 From the main menu, select Recent Calls.
2 Scroll through the list.
To view the details of an item on the list:
From the recent calls list, select the item you want information on.
Tip: To view the details of more items, keep
scrolling.

Storing Items to Contacts

With the Flip Closed 1 Press ..
2 If you want to view the rest of the recent calls
list, press the volume controls.
3 Press . to dismiss the recent calls list.
Storing Items to Contacts
1 From the recent calls list, scroll to or select the
item you want to store.
2 Press A under Store. -or-
If Store is not one of your options: Press m. Select Store or Update Contacts.
Tip: If the item you want to store is a call, Store
does not appear if the number is already stored in Contacts.
3 To store the item as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select the entry.
Note: Storing My Info or contact information
from another phone to a Contacts entry that has a name assigned to it does not change the name of the Contacts entry.
4 If the item you want to store is a call, you must
assign a Contacts type to the number:
With the Contacts type field highlighted, scroll left or right to display the Contacts type you want to assign the number.
5 If you want to add more information to the entry,
follow the applicable instructions in “Creating Entries” on page 50.
6 Press A under Done.

Deleting Items

To delete an item from the recent calls list: 1 From the recent calls list, scroll to or select the
item you want to delete.
2 Press A under Delete. -or-
If Delete is not one of your options: Press m. Select Delete.
3 Press O or press A under Yes to confirm. To delete all items on the recent calls list:
1 From the recent calls list, press m. 2 Select Delete All. 3 Press O or press A under Yes to confirm.
42
Recent Calls

Making Calls From the Recent Calls List

With the Flip Open 1 From the main menu, select Recent Calls.
2 Scroll to the item containing the number you
want to call.
If you scroll to a call, you can make a call to the number that made the call. If the number is stored in Contacts, you can make a call to any of the numbers stored with it.
If you scroll to My Info from another phone, you can make a call to the Direct Connect number of the phone that sent the information.
If you scroll to contact information from another phone, you can make a call to any of the numbers in the contact information.
3 To place the call now, go to step 4. -or-
Scroll left or right to display the Contacts type for the number you want to call.
4 To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT button.
43
You can also make calls while viewing the details of an item on the recent calls list:
1 From the recent calls list, select the item
containing the number you want to call.
If you select a call or contact information from another phone, you can make a call to the number shown first on the details screen.
If you scroll to My Info from another phone, you can make a call to the Direct Connect number of the phone that sent the information.
2 To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT button.
With the Flip Closed 1 Press . to display the most recent call.
2 Press the volume controls to scroll to the name
or number you want to call.
If you scroll to a call, you can make a call to the number that made the call.
If you scroll to My Info from another phone, you can make a call to the Direct Connect number of the phone that sent the information.
If you scroll to contact information from another phone, you can make a call to the number currently displayed.
3 To make a phone call, press t on the top of
your phone. -or- To make a Direct Connect call, press the PTT
button.
Making Calls From the Recent Calls List
44

Entering Text

You can enter text into your phone using the traditional method of pressing a key several times for each character, or by pressing a key once for each letter while words likely to be the one you want are chosen from a database. You can also enter symbols and numbers into a text field.
In screens that require you to enter text, you see the following icons. These icons tell you which text input mode you are using:
Alpha — Press a key several times for each
l
character.
Word — Press a key once for each letter
j
while words likely to be the one you want are chosen from a database.
Symbols — Enter punctuation and other
i
symbols.
Numeric — Enter numbers.
k
When you access a screen that requires you to enter text, you start in the mode last used.
To choose a text input mode: 1 At a screen that requires you to enter text, press
m.
45
2 Select the text input mode you want to use. A
checkmark appears next to the current mode.

Using Alpha Mode

Press any key on the keypad to enter the letters,
numbers, and symbols on that key. For example, to enter the letter Y, press 9 three times.
Type a letter then scroll up to make that letter uppercase, or type a letter then scroll down to make that letter lowercase.
See “Special Function Keys” on page 46 for more information on adding spaces, capitalization, and punctuation.

Using Word Mode

In Word mode, T9 Text Input analyzes the letters on the keypad button you press and arranges them to create words. As you type, T9 Text Input matches your keystrokes to words in its database and displays the most commonly used matching word. You can add you own words to this database.
Entering a Word
1 Select Word as your text input mode. 2 Type a word by pressing one key for each letter.
For example, to type “test” press 8 3 7 8.

Special Function Keys

The displayed word may change as you type it. Do not try to correct the word as you go. Type to the end of the word before editing.
3 If the word that appears is not the desired word,
press 0 to change the word on the display to the next most likely word in the database.
Repeat until the desired word appears.
If the desired word does not appear, you can add it to the database.
Adding Words to the Database
1 Select Alpha as your text input mode. 2 Type the word using Alpha mode. 3 Select Word as your text input mode. 4 Press #.
The word you typed in Alpha text entry mode is now in the database.
Note: You cannot store alphanumeric
combinations, such as Y2K.
Choosing a Language
To change the language of the database: 1 At a screen that requires you to enter text, press
m.
2 Select Languages.
3 Select the language you want for your database.
Special Function Keys
Some of the phone’s keys assume different functions while in Alpha or Word mode.
Spaces
Press # for a space.
Capitalization
When you press and hold the # key, it acts as a 3-way toggle. Press and hold # to make the next letter typed uppercase (shift), to make all subsequent letters typed uppercase (caps lock), or to go back to lowercase letters.
These icons appear in the top row of your display:
m or X n or W
When neither of these icons appear, letters typed are lowercase. Scrolling up after typing a letter makes that letter uppercase.
Note: Your phone automatically makes the first
Shift is on.
Caps lock is on.
letter of a sentence uppercase.
46
Entering Text
Punctuation
Press 1 or 0 to insert punctuation. Continue to press the key to view the list of symbols available through that key. Pause to select the symbol you want.
Note: Additional punctuation symbols are
available in Symbols mode.

Using Numeric Mode

1 Select Numeric as your text input mode. 2 Press the number buttons on your keypad to
enter numbers.

Using Symbols Mode

1 Select Symbols as your text input mode.
A row of symbols appears along the bottom of the phone’s display. Scroll right to view the complete row.
2 Press O to select the highlighted symbol.
47

Contacts

Contacts stores up to 600 numbers or addresses. Each Contacts entry can store several numbers or addresses.
Information stored in Contacts is saved on your SIM card.
A Contacts entry contains:
A name — A name is required if you are storing more than one number or address to the entry; otherwise, it is optional. Typically, this is the name of the person whose contact information is stored in the entry.
A ring tone — You can assign a ring tone to each entry. This is the sound your phone makes when you receive phone calls or call alerts from any of the numbers stored in the entry.
A Contacts type — Each number or address stored must be assigned a Contacts type:
Mobile phone number
A
DC Direct Connect number
B
Work1 phone number
C
Work2 phone number
D
Home phone number
E
Email email address
F
Fax phone number
G
Pager phone number
H
Talkgroup Talkgroup number
I
Group Group
S
IP IP address
J
Other phone number
K
48
Contacts
A number or address — Each Contacts entry
must contain a number or address. This may be any type of phone number, Direct Connect number, Group number, Talkgroup number, email address, or IP address.
Note: You can store numbers up to 64 digits
long, but every 20 digits must be separated by a pause or wait. See “Creating Pauses and Waits” on page 53.
A Speed Dial number — When you store a phone number, it is assigned a Speed Dial number. You can accept the default Speed Dial number or change it.
A voice name — If you create a voice name for a number, you can then dial that number by saying the voice name into your phone. This icon appears to the left of the Contacts type icon if a voice name is assigned.
P

Viewing Contacts

To access Contacts:
From the main menu, select Contacts. -or- If you are on a call: Press m. Select Contacts.
To view entries: 1 From the Contacts list, scroll to the entry you
want to view.
49
2 If an entry has more than one number or
address stored, icon. Scroll left or right to view the icon for each number stored in the entry.
3 Press O to view the entry. 4 Scroll to view the other numbers and addresses
stored for the entry. Tip: To view more entries, continue scrolling.
<> surrounds the Contacts type
Searching for a Name
To search for a name in Contacts:
1 From the Contacts list, press A under Search.
-or-
If Search is not one of your options: Press m. Select Search.
2 Enter the name you want to see. 3 Press O.
Your phone finds the name you entered or the nearest match.

Creating Entries

Making Calls from Contacts
If you have numbers stored in Contacts, you can use these numbers to make calls. For information on entering numbers into Contacts, see “Creating Entries”.
1 From the main menu, select Contacts. 2 Scroll to the name or number you want to call.
Tip: To find Contacts entries faster, use the
keypad to enter the first letter of the name.
3 Place the call now. -or-
Scroll left or right to display the Contacts type for the number you want to call.
If you are making a Direct Connect call, your phone places the call to the Direct Connect number stored in the Contacts entry, even if the Direct Connect icon is not displayed.
If you are making a phone call:
Your phone places the call to the phone number assigned to the Contacts type displayed.
If the Contacts type displayed is not a phone number, your phone places the call to the phone number stored in the Contacts entry.
If the Contacts type displayed is not a phone number and you have more than one phone number stored in the Contacts entry, your phone prompts you to select the phone number you want to place the call to.
Showing Only Direct Connect® Numbers, Groups, and Talkgroups
To set Contacts to show only entries that contain Direct Connect numbers, Groups, and Talkgroups:
1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show DC.
To set Contacts to show all entries:
1 From the Contacts list, press m. 2 Select Filter. 3 Set this option to Show All.
Creating Entries
A number or address and a Contacts type are required for all Contacts entries. Other information is optional. You may enter the information in any order by scrolling through the entry details.
50
Contacts
After you have entered the number or address, Contacts type, and any other information you want, you can press A under Done to save the entry to Contacts.
To cancel a Contacts entry at any time press, e to return to the idle screen.
To create a Contacts entry: 1 To access the entry details screen:
Select Contacts > [New Contact]. -or- From the Contacts list, press m. Select New
Contact.
2 If you want to assign a name to the entry:
Select Name. Enter the name. When you are finished, press
O. Tip: Press A under Browse to select a name
already in Contacts.
3 If you want to assign a ring tone to the name:
Select Ringer. Select the ring tone you want to assign.
4 To assign a Contacts type to the number or
address being stored: Select the Contacts type field.
51
Select the Contacts type you want to assign. Note: For information about creating Groups,
see “Creating Groups in Contacts” on page 64.
5 To store a number or address:
Select the # field (or ID for an email address, or IP for an IP address).
Enter the number or address. For phone numbers, use the 10-digit format. For email addresses, see “Entering Text” on page 45.
Tip: Press A under Browse to select a number
or address from Contacts, the recent calls list, or Memo.
When you are finished, press O.
6 If you want to assign more options to the
number, select [Options]. See “Assigning Options”.
7 If you want to add more numbers or addresses
to the entry: Scroll past the information you already entered. Enter the additional information for the entry
using step 2 through step 6. You must assign a name to the entry, if you have not already.
8 Press A under Done.

Storing Numbers Faster

Assigning Options
1 If you have not already, select [Options]. 2 The default Speed Dial number assigned to a
phone number is displayed in the Sp eed # field. This is always the next available Speed Dial location.
If you want to assign the phone number to a different Speed Dial location:
With the Speed # field highlighted, press O. Press A under Delete to delete the current
Speed Dial number. Enter the new Speed Dial number using the
keypad. When you are finished, press O.
3 If you want to create a voice name for a phone
number, select Vo ic e Nam e. As directed by the screen prompts, say and
repeat the name you want to assign to the number. Speak clearly into the microphone.
4 When you are finished, press A under Back.
Storing Numbers Faster
To store numbers to Contacts from the recent calls list, see “Storing Items to Contacts” on page 42.
To store numbers to Contacts from Memo, see “Memo” on page 55.
To store numbers to Contacts from the idle screen: 1 Use the keypad to enter the number you want to
store.
2 Press m. 3 Select Store N umber. 4 To store the number as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select the entry.
5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want to assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating Entries” on page 50.
7 Press A under Done.

Editing Entries

1 From the Contacts list, scroll to the entry you
want to edit.
2 Press A under Edit. -or-
If Edit is not one of your options: Press m. Select Edit.
52
Contacts
The entry details screen displays.
3 Follow the applicable instructions in “Creating
Entries” on page 50 to edit the various fields.

Deleting Entries

Delete an Entry
1 From the Contacts list, scroll to the entry you
want to delete.
2 Press m. 3 To delete the entire entry, select Delete
Contact.
4 Press O or press A under Yes to confirm.
Delete a Number or Address
1 From the Contacts list, scroll to the entry that
contains the number or address you want to delete.
2 Scroll left or right to display the Contacts type for
the number you want to delete.
3 Press m. 4 Select Delete Number. 5 Press O or press A under Yes to confirm.
Note: If an entry contains only one number or
address, deleting the number or address deletes the entry.
53

Checking Capacity

To see how many numbers are stored in Contacts:
1 From the Contacts list, press m. 2 Select Capacity.

Creating Pauses and Waits

When storing a number, you can program your phone to pause or wait between digits while dialing. A pause makes your phone pause for 3 seconds before dialing further. A wait makes your phone wait for your response before dialing further.
This feature is useful when using voice mail or other automated phone systems that require you to dial a phone number and then enter an access number.
To program a pause:
Press and hold * until the letter P appears. The P represents a 3-second pause.
If you store 17035551235P1234, when you select this number and make a call, your phone dials the first 11 digits, pauses for 3 seconds, then dials the last 4 digits.
If you want a pause longer than 3 seconds, press and hold * more than once. Each P represents a 3-second pause.
To program a wait:

International Numbers

Press and hold * until the letter W appears. The W means your phone waits before dialing further.
If you store 17035551235W1234, when you select this number and make a call, your phone dials the first 11 digits and then waits. A message appears asking if you want to send the rest of the digits. Press A under Yes to dial the last 4 digits.
Tip: You can create pauses and waits while
dialing a number from the keypad. See “Creating Pauses and Waits While Dialing” on page 61.
International Numbers
When storing a number that you plan to use for international calls, use Plus Dialing:
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”. Note: The network translates the “+” into the
appropriate international access code needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
For information about making international calls, see “Making International Calls” on page 61.
54

Memo

Memo lets you store a number, make a call to that number, and save it to Contacts.
To create a memo:
1 From the main menu, select Memo. 2 Enter the number using your keypad. 3 Press O.
To view the memo later:
From the main menu, select Memo.
To delete the memo:
1 From the main menu, select Memo. 2 Press and hold A under Delete. 3 Press O.
To edit the memo:
1 From the main menu, select Memo. 2 Enter the new number. 3 Press O.
To make a call to the memo number:
1 From the main menu, select Memo. 2 To make a phone call, press s. -or-
To make a Direct Connect call, press the PTT button.
55
To store the memo number to Contacts:
1 From the main menu, select Memo. 2 Press m. 3 Select Sto re t o Cntcs. 4 To store the number as a new entry, select [New
Contact]. -or-
To store the number to an existing entry, select the entry.
5 With the Contacts type field highlighted, scroll
left or right to display the Contacts type you want to assign the number.
6 If you want to add more information to the entry,
follow the applicable instructions in “Creating Entries” on page 50.
7 Press A under Done.

Call Forwarding

Call forwarding sends calls to the phone numbers you specify. You can forward all calls to one number or forward missed calls to different numbers depending on the reason you missed the call.
You can forward phone lines 1 and 2 independently.

Forwarding All Calls

When you set your phone to forward all calls, an icon appears in the top row of the display:
Phone line 1 is active; calls to phone line 1
G
are being forwarded.
Phone line 1 is active; calls to phone line 2
I
are being forwarded.
Phone line 1 is active; calls to phone lines 1
H
and 2 are being forwarded.
Phone line 2 is active; calls to phone line 1
J
are being forwarded.
Phone line 2 is active; calls to phone line 2
L
are being forwarded.
Phone line 2 is active; calls to phone lines 1
K
and 2 are being forwarded.
To forward all calls:
1 From the main menu, select Call Forward >
Forward > All Calls.
2 Select To.
If you specified a forwarding number for all calls before, this number displays.
To forward calls to this number, press A under Back.
To delete this number, press O, then press and hold A under Delete.
3 To enter the number you want to forward calls to:
Enter the number using your keypad. -or- Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you want to enter.
4 Press O. All your calls are now forwarded to the number you
specified.
56
Call Forwarding

Turning Off Call Forwarding

If you do not want all your calls forwarded, turn the feature off:
1 From the main menu, select Call Forward > To. 2 Set this option to Off.
All your calls are now sent to your phone. Calls you miss are forwarded according to the
options set for missed calls. By default, missed calls are forwarded to voice mail.

Forwarding Missed Calls

You can specify a forwarding number for each type of missed call:
•If Busy — Your phone is on a call or transferring data.
• If No Answer — You do not answer on the first 4 rings.
• If Unreachable — Your phone is out of coverage or powered off.
57
Note: If you want a type of missed call sent to
voice mail, the call forwarding number for that type of missed call must be your voice mail access number. In most cases, your voice mail access number is your area code + first 3 digits of your PTN + MAIL (6245). To verify your voice mail access number, contact Nextel Customer Care.
To forward missed calls:
1 From the main menu, select Call Forward >
Forward > Detailed.
2 Select If Busy to specify a forwarding number
for calls received when your phone is busy.
3 If you specified a forwarding number for this type
of call before, this number displays. To forward calls to this number, press A under
Back and go to step 6. -or- To delete this number, press O, then press and
hold A under Delete.
4 To enter the number you want to forward this
type of call to: Enter the number using your keypad. -or- Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you want to enter.
5 Press O. 6 Repeat step 2 through step 5 for If No Answer
and If Unreachable.
7 When you are finished, press A under Back.

Viewing Call Forwarding Settings

1 From the main menu, select Call Forward >
Forward > All Calls.
2 With To highlighted, press A under Status.
Viewing Call Forwarding Settings
58

Advanced Calling Features

Call Waiting

Call Waiting lets you receive a second call while on an active call. Call Waiting is always available, unless you turn it off for a specific call.
If you are on a call and receive a second call, your phone emits a tone and displays a message saying you are receiving a second call.
To accept the second call and put the active call on hold:
Press A under Yes.
To accept the second call and end the active call: 1 Press e.
Your phone rings with the second call.
2 Answer the second call. To decline the second call:
Press A under No. If you subscribe to voice mail, the call is forwarded to your voice mail box, unless you set Call Forward for If Busy to a different number.
59
Turn Off Call Waiting
To turn off Call Waiting during a call:
1 Press m. 2 Select In Call Setup > Call Waiting. 3 Set this option to Off.
Tip: To turn Call Waiting back on while still on
the call, set this option to On.
To turn off Call Waiting for the next call you make or receive:
1 From the main menu, select Settings > Phone
Calls > Call Waiting.
2 Set this option to Off.
Call Waiting is turned back on when you end the call.

Switching Between Calls

Any time you have one call active and one call on hold, to make the call on hold active and put the active call on hold:
Press A under Switch. -or- If Switch is not one of your options: Press m.
Select Switch.

Putting a Call on Hold

Putting a Call on Hold
1 While on an active call, press m. 2 Select Hold.
If you want to make the call active again, press A under Resume.

Calling 2 People

Putting a Call on Hold, Making a Second Call
1 Place or receive a phone call. 2 While the call is active, press m. 3 Select 2nd Call. This puts the call on hold. 4 Enter the second phone number you want to
call. Tip: For quick ways to enter the number, press
m.
5 Press s to place the call. To end the second call and make the call on hold
active again:
Press e.
To make the call on hold active and put the active call on hold:
Press A under Switch.
Merging 2 Calls into a 3-Way Call
After you put a call on hold and place a second call, you can combine these calls into a 3-way call:
1 Press m. 2 Select Join.
All 3 people in the call can speak to and hear each other.
Making a 3-Way Call
1 Place or receive a phone call. 2 While the call is active, press m. 3 Select 3 Way. This puts the call on hold. 4 Enter the second phone number you want to
call. Tip: For quick ways to enter the number, press
m.
5 Press s to place the call. 6 Press A under Join.
All 3 people in the call can speak to and hear each other.
60
Advanced Calling Features

Creating Pauses and Waits While Dialing

You can enter a pause or wait while dialing a number. For information on using pauses and waits, see “Creating Pauses and Waits” on page
53.
To create a pause while dialing a phone number: 1 From the keypad, enter the digits you want to
occur before the pause.
2 Press m. 3 Select Insert Pause. 4 Enter the digits you want to occur after the
pause.
To create a wait while dialing a phone number: 1 From the keypad, enter the digits you want to
occur before the wait.
2 Press m. 3 Select Insert Wait. 4 Enter the digits you want to occur after the wait.

Making International Calls

Your service default is “International Calls Restricted.” Contact Nextel Customer Care to obtain international dialing access.
61
Calls placed between the United States and Canada do not require an international access code.
Plus Dialing lets you place an international call to most countries without entering the local international access code.
1 Press and hold 0 for two seconds. A “0”
appears, then changes to a “+”. Note: The network translates the “+” into the
appropriate international access code needed to place the call.
2 Enter the country code, city code or area code,
and phone number.
3 Press s.
Setting One Touch Direct Connect
One Touch Direct Connect sets your phone to call the most recent Direct Connect number or Group on the recent calls list, or a Direct Connect number you choose, every time you press the PTT button.
To set your phone to call the most recent Direct Connect number or Group on the recent calls list:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.
®

Setting Flip Actions

2 Set this option to Last Call.
To set your phone to call a Direct Connect number you choose:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC > Assigned Number.
2 To enter the Direct Connect number you want
your phone to call every time you press the PTT button:
Enter the number using your keypad. -or- Press A under Search. Select Contacts,
Recent Calls, or Memo. Select the number you want to enter.
Tip: If you are entering a Talkgroup number,
enter # before the number.
3 Press O. To turn off One Touch Direct Connect:
1 From the main menu, select Settings > DC/GC
Options > One Touch DC.
2 Set this option to Off.
Setting Flip Actions
For Answering Calls
To set your phone to answer calls when you open the flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to Ans.
2 Set this option to On.
To set your phone not to answer calls when you open the flip:
Set Flip to Ans to Off in step 2.
For Ending Calls
To set your phone to end calls when you close the flip:
1 From the main menu, select Settings > Phone
Calls > Flip Activation > Flip to End.
2 Set this option to On.
To set your phone not to end calls when you close the flip:
Set Flip to End to Off in step 2.
62
Advanced Calling Features
Note: If you are using your phone with a
headset, and you have the Flip to End option set to On, closing your flip sends incoming sound to the headset and does not end the call.

Call Timers

Call timers measure the duration of your phone calls, Direct Connect, or Group Connect calls, and circuit data use, as well as the number of Kilobytes sent and received by your phone:
•Last Call — displays the duration of your most recent phone call.
• Phone Reset — keeps a running total of your phone call minutes, until you reset it.
• Phone Lifetime — displays the total minutes of all your phone calls.
• DC/GC Reset — keeps a running total of all of your Direct Connect and Group Connect call minutes, until you reset it.
• DC/GC Lifetime — displays the total minutes of all your Direct Connect and Group Connect calls.
• Circuit Reset — keeps a running total of all of your circuit data use, until you reset it.
• Circuit Lifetime — displays the total minutes of all of your circuit data use.
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•Kbytes Reset — keeps a running total of the
number of Kilobytes sent and received by your phone, until you reset it.
To view or reset a timer:
1 From the main menu, select Call Timers. 2 Select the feature you want to view or reset. 3 To view a feature without resetting: Press O
when you are finished viewing. -or- To reset a feature: Press A under Reset. Press
O or press A under Yes to confirm. Note: The values displayed by Call Timers
should not be used for billing. Call timers are estimates only.

Using Your Phone as a Modem

Using Your Phone as a Modem
To use your phone as a modem with a laptop, handheld device, or desktop computer:
1 Open the connector cover.
connector cover
2 With the phone’s display facing up, insert a data
cable’s connector into the accessory connector, until you hear a click.
3 Insert the data plug into the data port of the other
device.
When used as a modem, your phone has these data transfer modes:
Circuit data — used for sending and receiving faxes and for transferring large files
Packet data — used for small file transfers such as email
64
Advanced Calling Features
To use these services, you must install the iDEN Wireless Data Services software (available separately) and subscribe to a Nextel Wireless Web access plan. For more information on setting up your computer and your and circuit data calls, go to nextel.com.
i
560 phone for packet

Making TTY Calls

To use your phone to make phone calls using a teletypewriter (TTY) device:
1 Connect one end of a 2.5mm cable into the
audio jack on your phone. Connect the other end of the cable to your TTY device.
2 Make sure that your phone’s TTY feature is on
and select the TTY mode you want to use.
3 Use your phone to enter phone numbers and
make calls.
When you make a TTY call, these icons appear on the phone’s display:
Phone call is active.
N
Phone call is on hold.
O
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TTY device features such as Turbo-Code, High-Speed, and Interruption are not supported by your phone. These features must be turned off or disabled to use your TTY device with your phone.
Turning On the TTY Feature
Your phone’s TTY feature must be on if you want to make TTY calls, set the TTY mode, or change the TTY baud rate. To make sure the TTY feature is on:
From the main menu, select Settings > Phone
Calls > TTY > Use TTY. This field must say On.
Choosing a Mode
Your phone supports these TTY modes:
•TTY — You type and read text on your TTY device.
•VCO (Voice-Carry-Over) — You speak into your phone and read text replies on your TTY device.
• HCO (Hearing-Carry-Over) — You type text on your TTY device and listen to voice replies on your phone speaker.
To change mode while not in a call:
1 From the main menu, select Settings > Phone
Calls > TTY > Type.
2 Select the TTY mode you want.

Special Dialing Codes

When you make a TTY call, the call begins in the TTY mode you last selected.
To change mode during a call using your phone:
1 Press m. 2 Select In Call Setup > TTY > Type. 3 Select the mode you want.
To change mode during a call using your TTY device, issue one of the following commands:
“VCO please” — to select VCO mode
“HCO please” — to select HCO mode
“HCO off please” — to turn off HCO mode
Important: When you are using HCO, the sound
coming from your phone speaker may be uncomfortably loud. Use caution when putting the phone to your ear. (For information on setting the volume of your phone speaker, see “Setting the Volume” on page 142.)
Changing the TTY Baud Rate
By default, your phone’s TTY baud rate is set to
45.45, the baud rate required for TTY calls within the U.S. To make calls outside the U.S., set your TTY baud rate to 50.0.
To change the TTY baud rate:
1 From the main menu, select Settings > Phone
Calls > TTY > Baud.
2 Select the baud rate for your location.
Special Dialing Codes
Non-Emergency Numbers
Nextel supports many “non-emergency” numbers (such as #77, 311,...) provided by local and state governments. These numbers are used to report non-emergency incidents. If the situation includes imminent danger or loss of life, you should dial
911.
Telecommunications Relay Service
Nextel supports services for communicating with speech and/or hearing impaired individuals. You can dial 711 to reach a local Telecommunications Relay Center. You will then be connected to your destination number. Relay service works through a Communications Assistant who reads messages typed into a TDD/TTY device by a speech or hearing impaired individual to you. The Communications Assistant then types your spoken
66
Advanced Calling Features
messages to the hearing or speech impaired individual. Telecommunications Relay Service is available 24 hours a day, seven days a week, and every call is strictly confidential.
Note: Using 711 to reach Telecommunications
Relay Service may not be available in all areas.
67

Nextel® Phone Services

Contact Nextel Customer Care to obtain these services or for additional information:
Note: Some services are not available outside
of the continental United States.

Caller ID

Your phone can automatically display the phone number or name (if the 10-digit phone number is stored in your Contacts) of the person calling (unless blocked by the caller), enabling you to decide whether to take the call or forward it to voice mail.
Caller ID information is not available on all calls.

Per-Call Blocking

You can block delivery of your phone number to other Caller ID units for a single phone call:
Press * 6 7 before dialing the call.
Your Nextel phone number cannot be blocked from calls made to 911, 800, 855, 866, 877, 888, or other toll- free phone numbers.

Per-Line Blocking

You can permanently block delivery of your phone number on every call you make.
To show your number on a per-call basis:
Press * 8 2 before dialing the call.

Second Line Service

With Second Line Service you can:
Get separate bills for each phone line.
Bring in an existing wireless or home phone
number to Nextel to activate on the second line.
Have two different area codes (must be in same market) to convey a local image to callers.
Use different ringer styles so that you can tell which line is receiving a call.
Forward incoming calls to either your primary or second line phone number.
Choose an Second Line Service plan that fits your needs.
In order to activate Second Line Service, contact your Nextel Sales Representative or call Nextel Customer Care.
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Nextel® Phone Services
To set the active line (primary or second):
1 From the main menu, select Settings > Phone
Calls > Set Line.
2 Select the phone line you want to be the active
line.
When incoming calls are made to a non-active line, these calls will be sent to voice mail without ringing. See “Call Forwarding” on page 56.

Call Restrictions

You can prevent your phone from making or receiving long distance, incoming, and outgoing (except 911) calls.

Nextel® 411

You can call Nextel 411 within the continental United States and Hawaii. Services include white and yellow page listings, driving directions, restaurant reservations, movie listings and showtimes, and local event information.
You can get information listings, restaurant information, and movie listings sent to you as a text message.
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You automatically receive Nextel 411 service when you dial 411 from your Nextel phone anywhere within the Nextel National Network. Nextel 411 calls are charged on a per-call basis. For more information, go to nextel.com.

Ring Tones

To set the ring tone your phone makes when you receive phone calls, call alerts, message notifications, or Datebook reminders:
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and select the
one you want to assign. Vibrate sets your phone to vibrate instead of making a sound; Silent sets your phone to neither vibrate nor make a sound.
Tip: Highlighting a ring tone lets you hear it.
4 Select the features you want to assign the ring
tone to.
5 When you are finished, press A under Done.
Note: This icon
set your phone to neither vibrate nor make a sound for phone calls.

Setting Your Phone to Vibrate

You can set your phone to vibrate instead of making a sound when you receive all phone calls, Direct Connect calls, Group Connect calls, messages notifications, and call alerts.
1 From the main menu, select Ring Tones >
Vibe All.
M appears on the display if you
2 Set this option to On.
Tip: Pressing the volume controls to turn down
the volume as far as possible sets VibeAll to On.
To set your phone to vibrate instead of making a sound for some features but not others:
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Select Vibrate from the list of ring tones. 4 Select the features you want to set to make no
sound.
5 When you are finished, press A under Done.
Note: To set ring options for Direct Connect
calls, Group Connect calls, and Talkgroup calls, see “Setting Your Phone to Vibrate” on page 142.
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Ring Tones
These icons indicate how the ringer is set.
Q The phone always vibrates instead of making
a sound.
The phone vibrates instead of making a
R
sound for phone calls.
Direct Connect calls and Group Connect
u
calls are heard through the earpiece, not the speaker.
These icons may appear at the same time.

Ring and Vibrate

To set your phone to ring and vibrate when you receive phone calls or call alerts:
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and highlight
the one you want to assign.
4 Press m. 5 Select Assign w/Vibe. 6 Select the features you want to set to ring and
vibrate.
7 When you are finished, press A under Done.
This icon
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S appears on the display.

Assigning Ring Tones to Contacts

You can set the ring tone your phone makes when you receive phone calls or call alerts from someone you have stored in Contacts.
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll through the list of ring tones and select the
one you want to assign.
4 Select A Contact. 5 Select the Contacts entry you want to assign the
ring tone to.

Viewing Ring Tone Assignments

1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Highlight any ring tone. 4 Press m. 5 Select Overview. 6 Scroll to view ring tones assigned to features
and Contact entries.

Downloading More Ring Tones

Downloading More Ring Tones
If you want to use other ring tones, you can download them into your phone for a fee. Check the Downloads menu option on your phone for a catalog of additional items available for purchase and download directly from your phone.
You can also go to nextel.com/downloads for a wide selection of available ring tones and downloading instructions.
Note: Ring tones may be downloaded only
once. If you delete a ring tone from your phone, you must purchase it again to download it again.

Managing Memory

To view the amount of memory available for custom ring tones:
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Highlight any ring tone. 4 Press m. 5 Select Memory Usage.
Deleting custom ring tones frees memory.
Note: Ring tones are stored in your phone using
the same memory space used to store messages, voice records, Java applications, pictures, and wallpaper images. Deleting some of these other items frees memory for ring tones.

Deleting Custom Ring Tones

To delete a custom ring tone:
1 From the main menu, select Ring Tones. 2 Make sure VibeAll is set to Off. 3 Scroll to the ring tone you want to delete. 4 Press m. 5 Select Delete. 6 Press A under Yes to confirm.
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Message Center

The message center manages your messages. When you receive the following types of
messages, you can access them through the message center:
Voice mail messages
Multimedia Messaging Service (MMS)
messages
Net Alerts
Short Message Service (SMS) messages
You can listen to or view these messages, delete them, or continue to store them in the message center.
The message center also lets you create and send MMS messages. It stores messages you have sent and lets you save drafts of messages you are creating.

Accessing the Message Center

From the main menu, select Messages.
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Message Center Options

After accessing the message center, select the option you want:
•[Create Mesg] — begin creating an MMS message.
• Voice Mail — access voice mail messages you have received.
• Inbox — access MMS messages you have received.
•Drafts — access MMS messages you have created and saved but not sent.
•Sent Items — access MMS messages you have created and sent.
•Net Alert — access over-the-air alerts that you receive from Nextel.
•SMS — access SMS messages you have received.

Receiving Messages

When you receive a voice mail message, Multimedia Messaging Service (MMS) message, Short Message Service (SMS) message, or Net alert, you have 2 ways to access the message:
Respond to the message notification that appears when the message is received.
Dismiss the message notification and access the message later through the message center.

Message Notifications

When you receive a message, your phone notifies you with text on the display and a notification tone or vibration. You can access the message or dismiss the notification.
If you dismiss the notification, the message is not deleted. It can be accessed through the message center.
If you are not on a phone call when you receive a message, your phone sounds a notification tone every 30 seconds until you access the message, you dismiss the notification, or the alert time-out expires.
When you are on a phone call, you can receive message notifications for all types of messages except MMS messages. For other types of messages, your phone may sound a notification tone during the call or after you end the call, depending on how you set your notification options.
Setting Notification Options
To control whether your phone sounds message notification tones while you are on phone calls:
1 From the main menu, select Settings > Phone
Calls > Notifications.
2 Select the option you want:
• Receive All — Tones sound during calls for
all types of messages except MMS messages.
• Msg Mail Only — Tones sound during calls for SMS messages; tones for all other types of messages are held until you end calls.
• Delay All — Tones for all types of messages are held until you end calls.
Note: Delay All is the default setting. Tip: To set notification options during a call:
Press m. Select In Call Setup > Notifications.
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Receiving Messages

Retrieving Messages

All your messages are stored in the message center. The message center shows how many messages you have of each type.
To retrieve your messages through the message center:
1 From the main menu, select Messages. 2 Scroll to the type of message you want to
access.
3 Press O.
Note: In order for you to access voice mail for
the first time you must access it by dialing into your voice mail box using your PTN. If there is already a message in your voice mail box, then you can access your voice mail through the message center.
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Voice Mail Messages

Receiving a Message

When you receive a voice mail message, New VoiceMail Message appears on the display.
To call Nextel’s voice mail system and listen to the message:
Press A under Call.
To dismiss the message notification:
If the flip is closed, press .. -or- If the flip is open, press O or press A under
Back, or close the flip.
If the caller leaves a message, this icon appears on the display, reminding you that you have a new message.

Accessing Voice Mail from the Message Center

From the main menu, select Messages > Voice Mail.
y

Sending Unanswered Calls to Voice Mail

To send a phone call to voice mail instead of answering it:
If the flip is closed, press .. -or- Press e. -or- Press A under No.
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Nextel® Voice Mail

Note: To receive voice mail messages, you must
first set up your voice mail box.
Note: If you are bringing your phone number
from another carrier, we suggest you set up your voice mail box after the number you brought to Nextel is active on your Nextel phone and your temporary phone number is deactivated. If you set up your voice mail box prior to this, all messages and all settings (including your greeting and password) will be lost when the number you have brought to Nextel becomes active.

Setting Up Your Voice Mail Box

Using your i560 phone, dial your 10-digit Nextel Personal Telephone Number (PTN). For example:
7035557777. Follow the system instructions to create a new 4- to 7-digit password, record your name, and record a greeting. When the system says, “Thank you for using Nextel Voice Mail,” your mailbox is set up.
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If you are calling from a phone other than your
i
560, dial your 10-digit Nextel PTN. When you hear the greeting, press the star key to access your voice mail box. The system will prompt you to enter your password. Enter the last seven digits of your Nextel PTN. For example: 5557777. This is your temporary password.
You are in the main voice mail menu when you hear the options listed below.
To play your messages, press 1. (This option
plays only if you have new or saved messages.)
To record a message, press 2.
To change your greeting, press 3.
To access your personal options, press 4.
If you press * while you are in a sub-menu, you will go to the previous menu. If you press **, you will go to the main voice mail menu. From the main voice mail menu, press # to exit voice mail. At any time, you may end the call by pressing e.

Playing Messages

When you receive a new voice mail message, you can either listen to it immediately by pressing A under Call, or later by pressing A under Back.
These are options available while you are listening to your messages:

Changing Your Password

Backup — press 1.
Rewind to beginning of the message — press
11.
Pause or continue the current message — press
2.
Fast forward — press 3.
Fast forward to end of the message — press
33.
Play the date and time stamp — press 55. These options are available while a message is
playing or after it has played:
Forward the message to another subscriber —
press 6.
Delete the message — press 7.
Reply to a message — press 8.
Save the message — press 9.
Skip to the next message — press #.
Messages that are not saved or deleted remain in your mailbox as new messages. All messages are automatically deleted after 30 days.
To retrieve deleted messages, press * 3. This option only applies to the current voice mail session. If you end the call, the messages will be permanently deleted.
Important: After exiting the voice mail session, you
cannot recover deleted messages.
Changing Your Password
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences. 3 Press 1 to modify password. 4 Enter your new password. It must be 4 to 7 digits
long. Note: It is important that you choose a number
that is easy for you to remember, but hard for someone else to guess. Passwords using all the same digits, for example 4,4,4,4 or a sequential series of digits, 1,2,3,4, will not be accepted.
5 Press ** to return to the main menu.
Note: If you forget your password, contact
Nextel Customer Care.

Recording Your Name

When you send, reply to, or copy a message, your name response precedes the message. To record or re-record your name at any time:
1 From the main voice mail menu, press 4 to
access personal options.
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Nextel® Voice Mail
2 Press 4 to access personal preferences. 3 Press 3 to access the record your name option. 4 Press 2 to record your name. 5 Press ** to return to the main menu.

Recording Your Active Greeting

You may want to include one or all of the following options in your greeting so that callers will know they are available.
Press 1 to send a numeric message.
Press 2 to send an operator-assisted message.
(This option is available only if you are a subscriber of Operator Assisted Messaging. Contact Nextel Customer Care for more information.)
Press # to skip the greeting and record a message immediately.
To record or alter your greeting at any time: 1 From the main voice mail menu, press 3 to
change your greeting.
2 Press 1 to play, press 2 to record or re-record,
or press 7 to delete your active greeting.
3 Record your greeting and press # when you
have finished.
4 Press ** to return to the main menu.
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Advanced Voice Mail Features

Multiple Greetings
You can create up to five different greetings and designate which greeting will be your active greeting at any given time. The greeting that was recorded during your initial voice mail box setup is greeting 1. This is your default active greeting.
To record additional greetings: 1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 4 to modify greetings. 3 Enter the greeting number you wish to create or
modify.
4 Press 2 to record a greeting. 5 Record your greeting and press # when you
have finished.
6 Press ** to return to the main menu. To select your active greeting: 1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 3 to select another greeting to be active. 3 Enter the number of the greeting that you would
like to be active. The system will confirm your active greeting number.
Advanced Voice Mail Features
4 Press 1 to play your active greeting. 5 Press ** to return to the main menu.
Greetings Schedule
You can choose to have your greetings automatically activated based on a pre-determined time schedule. By activating the Greeting Schedule, Greetings 1, 2, and 3 will automatically play according to the time schedule listed below.
Greeting 1 Evenings and
Greeting 2 Weekday
Greeting 3 Weekday
To activate the greeting schedule: 1 From the main voice mail menu, press 3 to
access the greetings menu.
2 Press 9 to activate your greeting schedule. 3 Press ** to return to the main menu.
Weekends
Mornings
Afternoons
5:00 pm – 7:59 am, Monday – Friday 24-hours, Saturday and Sunday
8:00 am – 11:59 am Monday – Friday
Noon – 4:59 pm Monday – Friday
Note: The greeting schedule, when on, will
override any other greeting that you may set as active. If a greeting is not recorded, a system standard greeting will be played.
Automatic Playback
By default, the playback mode of your voice mail service is set to normal. This feature automatically plays and saves new messages when you log in. To activate automatic playback:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences. 3 Press 2 to access playback preferences. 4 Press 2 to switch between automatic and
normal playback.
5 Press ** to return to the main menu.
Changing the Playback Order of Messages
You can select the order in which you want unheard messages to be played. You may listen to the last received message first, or you may listen to the first received message first. To select the order in which new messages should be played:
1 From the main voice mail menu, press 4 to
access personal options.
2 Press 4 to access personal preferences.
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Nextel® Voice Mail
3 Press 2 to access playback preferences. 4 Press 1 to switch between the playback orders. 5 Press ** to return to the main menu.
Recording, Forwarding, and Replying to Messages
These functions allow you to record and send, reply to, or forward a message to an assigned destination address or group list number. If you record a complete or partial message, but do not send it, Nextel Voice Mail service will refer to this message as an “in preparation” message.
To record and send a message: 1 From the main voice mail menu, press 2 to
record a message.
2 Record your message and press # to end the
message.
3 Press 9 at the prompt to indicate that you want
to send the message or press 5 for delivery options.
4 Enter the mailbox number and/or group list
number(s). (A mailbox number is the 10-digit Nextel PTN of a Nextel customer. The Nextel customer must be in your local calling area. The name of the recipient plays if it is recorded.)
5 Press # to send. 6 Press ** to return to the main menu.
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Note: You can only send messages using this
method to Nextel customers in your home market.
Delivery Options
After you have created a message, you can assign the message to a category before you send it. Below is a list of the options that can be applied to a message:
•Urgent — Recipient will hear this message before other messages.
•Private — Recipient cannot copy the message to another mailbox or phone number.
• Notification of Non-Delivery — You will be notified if the recipient has not listened to your message by a certain date and time.
• Future Delivery — You can specify a time and date (up to three months in advance) for the message to be delivered.
Note: All dates must have digits in the MM/DD
format (2 digits for the month and 2 digits for the date). For example, January 2nd would be 0102.
Important: Once a message has been sent for
future delivery, it cannot be retrieved or deleted.
Advanced Voice Mail Features
To set a special delivery option: 1 After recording your message, but before
sending it, press 5 for delivery options.
2 Press the number that corresponds with the
desired delivery option:
Press 1 for urgent.
Press 2 for private.
Press 3 for notification of non-delivery. At
prompt, specify time and date.
Press 4 for future delivery of messages. At
prompt, specify time and date.
Press 9 to send the message immediately.
3 The list of options will be presented again.
Select an additional option or press 9 to send the message.
4 Enter the destination mailbox or group list
number of the recipient(s).
5 Press # to send. 6 Press ** to return to the main menu.
Working With Group Lists
This feature enables you to create a list and assign it a unique name. Then, you can add mailbox numbers, group lists, or individuals. Once you create a list you can send a voice message to everyone on the list by entering the group list number. You can have up to 40 group lists. Each list can hold up to 50 addresses.
To set up a group list: 1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access your group lists. 3 Press 2 to create a group list. 4 Enter the 1- or 2-digit group list number and
press #.
5 Record a name for the list and press #. 6 Select group members by mailbox number,
group list, or name.
7 Press # to save all entries added to the list. 8 Press ** to return to the main menu.
To modify a group list: 1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists.
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Nextel® Voice Mail
3 Press 4 to modify a group list. Enter the number
of the group list you want to modify.
4 Press 1 to add a new recipient. 5 Press # to save your changes. 6 Press ** to return to the main menu.
Deleting a group list: 1 From the main voice mail menu, press 4 to
access personal options.
2 Press 2 to access group lists. 3 Press 3 to delete a group list. 4 Enter the number of the group list you want to
delete. The system will play the name of the group list.
5 Press # to delete the list. 6 Press ** to return to the main menu.
Message Forwarding
Note: You can only forward messages to Nextel
customers in your home market.
This feature allows you to program your phone to automatically forward incoming messages to another mailbox. There are two types of forwarding: notified and silent. Notified forwarding prompts the caller that the message will be forwarded. Silent forwarding does not prompt the caller that the message will be forwarded.
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To modify forwarding options: 1 From the main voice mail menu, press 4 to
access personal options.
2 Press 5 to modify forwarding options. 3 Select the applicable option below:
To create a forwarding number, press 2.
If you have already created a forwarding
number, press 2 to modify the number.
To enable or disable message forwarding,
press 3.
To change the forwarding type, press 2.
4 Press ** to return to the main menu.

Nextel® Voice Mail Tree

Main Menu
Play
1
Messages
Record
2
Messages Change
3
Greetings Personal
4
Options Retrieve
* 3
Deleted Msgs Unheard
1 1
Messages
Nextel
0 0
Customer Care
Global
Commands
*
* * * 3
0
Previous Menu Main Menu
Undelete Messages Additional Info (Help)
2
4
5
Personal
Options
Access Group Lists
Personal Preferences
Forwarding Options
Personal
Preferences
1
2 3
Change Password
Playback Preferences
Name
4
1
2
3
5
7
8
9
8
Change Greetings
Play Active Greeting
Record Active Greeting
Select Active Greeting Edit Greetings
Skip Toggle
Delete Active Greeting
Review Schedule
Activate Schedule
Nextel® Voice Mail Tree
Play Messages
Backup
1
Replay
1 1
Message
Pause/
2
Continue
Fast Forward
3
Forward to
3 3
End
Play Date
5 5
and Time Forward
6
Message Delete
7
Message
Reply to Message
8
Save Message
9
New Message/ Keep as New
#
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Multimedia Messages

Multimedia Messaging Service (MMS) lets you send and receive messages that may include text, pictures, and audio recordings. You can send and receive these messages from your phone, through any email account, and from nextel.com.
Your phone's MMS address is your PTN@messaging.nextel.com. Your PTN is your Nextel 10-digit Personal Telephone Number.

Navigating the Inbox, Drafts, and Sent Items

You can access MMS messages through the following options in the message center:
• Inbox — MMS messages you have received
•Drafts — MMS messages you have created and
saved but not sent
•Sent Items — MMS messages you have created and sent
The messages in the Inbox, Drafts, and Sent Items are grouped in pages of 9 messages. Scroll to view the messages on a page.
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To go to the next page:
Scroll right. -or- Press #. -or- Scroll to the end of the page and select MORE.
To go to the previous page:
Scroll left. -or- Press *.
To open a message on the current page:
Select the message you want to open. -or- Press the number on the keypad corresponding
to the number of the message.

Creating and Sending Messages

Each message you create may contain the following fields:
•To — the phone numbers or email addresses of one or more recipients
•Mesg — the body of the message. This may include text, pictures, ring tones, or voice records.
•Subject — the subject line
Creating and Sending Messages
•Attach — one or more attachments. These may
be pictures, ring tones, or voice records, including voice records that you create while creating the message.
•Cc — the phone numbers or email addresses of more recipients
•Priority — sets the priority of the message to normal or high.
•Report — lets you receive a report confirming that your message was delivered.
• Valid Until — sets a date after which no more attempts are made to deliver the message.
To send a message, you must address it to at least one recipient. All other message fields are optional.
You can fill in the message fields in any order.
Entering Text
In message fields that require you to enter text, you can begin entering the text from the keypad when the field is highlighted.
While entering text, you can always choose a text input mode from the context-sensitive menu.
For information on ways to enter text from the keypad, see “Entering Text” on page 45.
Message Size
You can create and send messages of up to 100 KB, including attachments.
To see the size of a message you are creating:
1 Scroll to any field in the message. 2 Press m. 3 Select Message Size.
Sending or Canceling
To send the message at any time after it has been addressed:
Press A under Send. -or- If Send is not one of your options: Press m.
Select Send.
To cancel the message at any time:
At the message screen, press A under Cancel.
-or-
Press e to cancel the message and save it in Drafts.
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Multimedia Messages
Creating a Message
1 To begin creating a message:
From the main menu, select Messages > [Create Mesg]. -or-
Select [Create Mesg] from Inbox, Drafts, or Sent Items. -or-
Begin creating a message from Contacts, the recent calls list, the idle screen, or My Pictures. See “More Ways to Begin a Message” on page
89. -or- Reply to a received message. See “Replying to
a Message” on page 88.
2 To address the message:
Select To. Enter the phone number or email address from
the keypad and press O. Repeat this action to enter more phone numbers or email addresses.
-or-
Select recipients from Contacts or the recent calls list. See “More Ways to Address a Message” on page 90.
Tip: To remove a phone number or email
address from the list of message recipients, scroll to the phone number or email address and press A under Remove.
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When you are finished addressing the message, press A under Back.
3 To enter or edit the body of the message:
Select Mesg. Note: If you have created a signature, the
signature automatically appears in this field. Text you enter appears before your signature. See “Customizing MMS” on
page 101. Enter text from the keypad. -or- Use a Quick Note. See “Quick Notes” on page
91. -or- Insert a picture, a ring tone, or a voice record.
See “Inserting Pictures, Ring Tones, and Voice Records” on page 92.
When you are finished, press O.
4 If you want to send the message now, press A
under Send. -or- If Send is not one of your options: Press m.
Select Send. -or- To fill in more message fields, see “Adding More
Message Options” on page 88.
Creating and Sending Messages
Adding More Message Options
1 To view more message fields in a message you
are creating, select MORE. -or- Press A under More.
2 If you want to create or edit the subject line:
Select Subject. Enter text from the keypad. -or- Select a Quick Note. See “Quick Notes” on page
91. When you are finished, press O.
3 If you want to attach a picture, a ring tone, or a
voice record, see “Attaching Pictures, Ring Tones, and Voice Records” on page 93.
When you are finished, press A under Done.
4 If you want to add more recipients in addition to
those in the To field: Select Cc. Enter the phone number or email address from
the keypad and press O. Repeat this action to enter more phone numbers or email addresses.
-or-
Select recipients from Contacts or the recent calls list. See “More Ways to Address a Message” on page 90.
When you are finished addressing the message, press A under Back.
5 If you want to set the priority of the message:
Select Priority. Select the priority you want.
6 If you want to receive a report confirming that
your message was delivered: Select Report > On Delivery.
7 If you want to set a date after which attempts to
deliver the message end: Select Valid Until. Select a date by scrolling or entering numbers. Press O. -or- To set no date, press A under No Date.
8 To send the message, press A under Send. -or-
If Send is not one of your options: Press m. Select Send.
Replying to a Message
You can reply to a received message while you are viewing it. If you have already viewed a message, you can also reply to it while it is highlighted in the message center. You cannot reply to unread messages.
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Multimedia Messages
For information on viewing received messages, see “Receiving a Message” on page 96 and “Viewing Received Messages from the Message Center” on page 97.
When you reply to a message you received, some of the fields in your reply message are filled in automatically:
•To — the phone number or email address of the sender of the message you are replying to. If you are sending a reply to all, some recipients may be in this field.
•Mesg — the first 40 characters of the message you are replying to. Text you add to the body of your message appears above this.
•Subject — “Re:” followed by the subject line of the message you are replying to, if any.
•Cc — If you are sending a reply to all, some recipients may be in this field.
To reply to a message: 1 View the message you want to reply to. -or-
If you have already viewed the message, scroll to it.
2 To reply to the sender only, press A under
Reply. -or-
To reply to the sender and all recipients: Press
m. Select Reply All.
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3 A list of short phrases is displayed. Select any of
these phrases to add it to the body of your messages. -or-
Select [Create Reply] to begin the body of your message without using any of these phrases.
4 Edit any message fields you want to change. 5 Send the message.
Tip: To create new reply phrases to use in later
reply messages, see “Customizing MMS” on page 101.
More Ways to Begin a Message
In addition to beginning a message from the message center, you can begin a message from Contacts, the recent calls list, the idle screen, or My Pictures.
From Contacts 1 From the Contacts list, scroll to the entry
containing the phone number or email address you want to send the message to.
2 Scroll left or right to view the Contacts types until
you see the icon for the phone number or email address you want to send a message to.
3 Press A under Create. -or-
If Create is not one of your options: Press m. Select Create Message.
Creating and Sending Messages
4 Create and send the message. The message is
automatically addressed to the phone number or email address you chose.
From the Recent Calls List 1 From the recent calls list, scroll to the entry you
want to send a message to.
2 If the entry has more than one phone number
stored, view the phone number you want to send the message to.
3 Press A under Create. -or-
If Create is not one of your options: Press m. Select Create.
4 Create and send the message. The message is
automatically addressed to the phone number you chose.
From the Idle Screen 1 Using the keypad, enter the number you want to
send a message to.
2 Press m. 3 Select Create. The message is automatically
addressed to the phone number you chose.
From My Pictures 1 From My Pictures, scroll to or select the picture
you want to include in your message.
2 Press A under Send. -or-
If Send is not one of your options: Press m. Select Send.
3 Create and send the message. The picture you
selected is automatically included as an attachment.
More Ways to Address a Message
When you are filling in the To and Cc message fields, you can select recipients from Contacts and the recent calls list.
You can select more than one recipient from Contacts and the recent calls list. A checkmark appears next to each selected item.
Tip: To deselect a selected item: Scroll to a
selected item and press O.
From Contacts
When you select recipients from Contacts, Contacts entries containing phone numbers or email addresses are displayed.
Tip: You can search for an entry name as you
would when viewing Contacts. See “Searching for a Name” on page 49.
1 While you are creating a message, scroll to or
select To or Cc:
2 Press A under Contcs. -or-
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Multimedia Messages
If Contcs is not one of your options: Press m. Select Contacts.
3 Select the entry containing the phone number or
email address you want to send the message to.
4 If the entry contains more than one phone
number or email address, select the ones you want to send the message to.
When you are finished selecting items within the entry, press A under Done.
5 When you are finished selecting entries, press
A under Done.
From the Recent Calls List
When you select recipients from the recent calls list, phone calls are displayed.
Direct Connect calls are displayed only if the Direct Connect number is stored in Contacts and its Contacts entry also contains a phone number or email address.
1 While you are creating a message, scroll to or
select To or Cc.
2 Press m. 3 Select Recent Calls. 4 Select the entry containing the phone number or
email address you want to send the message to.
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5 If the entry contains more than one phone
number or email address, select the ones you want to send the message to.
When you are finished selecting items within the entry, press A under Done.
6 When you are finished selecting entries, press
A under Done.
Quick Notes
When you are filling in the Mesg and Subject message fields, you can add ready-made words or short phrases called Quick Notes. After you add these words or phrases, you can edit them as you would any other text.
1 While you are creating a message, scroll to or
select Mesg or Subject.
2 Press A under QNotes. -or-
If QNotes is not one of your options: Press m. Select Insert Quick Notes.
3 Select the Quick Note you want to insert into the
message. Tip: To create new Quick Notes to use in later
messages, see “Customizing MMS” on page 101.
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