Understanding Status Messages................................................... 112
Nextel Terms and Conditions of Service . ....................................... 115
Safety and General Information..................................................... 122
Limited Warranty Motorola Communication Products.................... 131
Patent and Trademark Information................................................ 139
Index ......................................................................................141
IMPORTANT!
Be sure to read “Nextel Terms and Conditions
of Service” on pag e 115 and “Safet y and
General Information” on page 122 before
using your i1000plus phone.
iv
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Introduction
Welcome to Nextel
®
Thank you for choosing Nextel as your wireless communications
provider. Your i1000plus phone enables you to enjoy clear connections
through Nextel’s All Digital National Network. In addition, with Nextel
Worldwide
internationally in select cities using other iDEN
SM
Service, you can use your i1000plus phone to roam
®
networks.
This guide contains all the information you need to take full advantage
of your Nextel service and i1000plus phone, including:
Quick Guide to i1000plus Phone Functions—Enables
experienced digital cellularphone and two-way radio
users to getstarted right away!
Digital Cellular Calling—Digital Cellular Calling
includes features such as Call Hold, Call Forwarding,
Call Waiting,and Three-Way Calling. Find out more
about placing calls inthis section.
International Roaming—Enables you to make phone
calls, check Voice mail, and more while traveling in
selected cities internationally.
AdditionalPhone Services—Includes Alternate Line
Service, Call Restrictions, Caller ID, and Nextel 411.
Find out more in this section.
Voice Mail—Takesmessages24hoursadayand
includes Message Forwarding,AutomaticPlayback and
more. Read more aboutVoice Mail in thissection.
Page 17
Page 29
Page 35
Page 45
Page 50
1
Text and NumericMessaging—Lets you receive
numeric messages and important,short messages right
over the phone.Learn more about Messaging in this
section.
Page 70
Dial-Up Service—Dial-Up capability without landline
Page 74
access. Also see theNextel Online Dial-Up Service
User’s Guide.
Nextel Direct Connect
®
—An innovative feature for
Page 75
communicating instantly with one or moreco-workers at
a fraction of thecost of cellular. Read more about Nextel
Direct Connect in thissection.
Nextel Wireless Web—Stayconnected to the critical
Page 88
information you need tomake businessdecisions and get
business done. Also see theNextelWireless Web User’s
Guide.
Programming—You can customize your i1000plus
Page 98
phone and makeit behave the way you want it to.Learn
how in this section.
Other Nextel Advantages—Inaddition to all ofthe previouslymentioned
benefits,there’s more... Nextel features also include the following:
•The guaranteed All-Digital Nextel National Network
•No roaming fees while travelingthroughout the U.S.
•One-second call rounding after t he first minute
•Flat-rate l ong distance pricing to anywhere in the continental U.S.
•No landline connection charges
NOTE: Are you an experienced digital cellular phone and two-way
radio user? Turn to the Getting Started section beginning on
page 7. This section might be all you need to get started.
2
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Customer Care
Customer Care
For domestic customer care issues including billing issues, general service
needs, or to order additional services, contact Nextel Customer Care.
•Browsefor information on phones, coverage, rates and other
Nextel services. View and download user’s guides, try out our
interactive virtual product and service demos, find answers to
frequently asked questions, order accessories, locate service and
repair centers, upgrade phone software, send a message and more.
•For self-service on your Nextel account, click on My Account to
view your account, pay your bill, add phones to youraccount, reset
your Voice Mail password, add WirelessWebservicesand more.
•For online assistance, click on Contac t Us to send us an email
request. Our representativesare committed to assisting you. Every
effortwill be made to address yourquestions or concerns within 24
hours. Contact us toadd Wireless Web and other services, change
rate plans, inquireon your bill and more.
Or, call us at 1-800-639-6111 or dial 611 from your Nextel phone.
To complement the i1000plus phone and Nextel Worldwide Service,
Nextel has also launched International Roaming Customer Care
support. When traveling outside of the U.S.and Canada, call +1 (201)
531-5202 for your CustomerCare Service needs. This Customer Care
number will be toll-free from your Nextel handset both domestically
and i nternationally.
Internationaland domestic coverage, rates and other informationare
also available at nextel.com.
Ordering Information
NextelBusiness NetworksSMallow you to communicate with individuals
outside as well as inside your company. These Networks link Nextel
3
customers in similar industries or geographies. So, if you need to reach a
client, vendor, or contractor instantly, work smarter by joining the Nextel
Business Networks. Call1-888-NEXTEL2(1-888-639-8352).
Various a ccessories are available for use with youri1000plus phone,
including a Hands-Free Car Kit, Carry Holster, Audio Adapter, and
Vehicle Battery Charger. To order accessories or an accessories catalog,
go to nextel.com or call Nextel Nextday
SM
Accessories at 1-800-914-
3240. You can also contact your Nextel Authorized Sales
Representative or stop by any Nextel Store. For information on retail
store locations, go to nextel.com.
Contact Nextel Customer Care to order any ofthe service sdiscussed in
this guide, including Nextel Wireless Web, Dire ctConnect, Additional
Phone Services, Voice Mail, Nextel Mobile Messagingand much more!
SM
For information on Direct Protect
Insurance protectionfor your
Nextel phone and more, c all 1-888-352-9182 or contact your Nextel
Authorized Representative.
NOTE: Safety is the most important call you will ever make. For safety
1. Get to kno w your wireless phone and its features suchas speed
dial and redial. Carefully read your instruction m anual and learn
to take advantage of valuable features most phones offer,
including automatic redial and memory. Also, w ork to memorize
the phone keypad so you can use the speed dial function without
taking your attention off the road.
2. When available, use a hands free device. A numberof hands
free wireless phone accessories are readily available today.
and legal reasons (in many countries), do not use your phone
while driving.
Check and follow the local laws regarding the use of mobile
phones while driving.
4
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Driving Safety Tips
Whether you choose an installed mounted device for your
wireless phone or a speaker phone accessory, take advantage of
these devices if available to you.
3. Posi ti o n your wireless phone within easy reach. Make sure you
place your w ireless phone within easy reach and where you can
grab it without taking your eyes from the road. If you get an
incoming call at an inconvenient time, if possible, let your voice
mail answer it for you.
4. Suspend conversations during hazardous driving conditionsor situations. Let the person you are spea king with know you are
driving; if necessary, suspend the call in heavy tr affic or
hazardous weather conditions. Rain, sleet, s now and ice can be
hazardous, but s o is heavy traffic. A s a driver, your first
responsibility is to pay attention to the road.
5. Do not take notes or look up phone numbers while driving. If
you are r ead ing an address book or busin ess card, or writing a “to
do” list while driving a car, you are not watching where you are
going. It's common sense. Don't get caught in a dangerous
situation because you are reading o r writing and not paying
attention to the road or nearby vehicles.
6. Dial sensibly and assess the traffic. Ifpossible, place calls when
you are not moving or before pullin g into traffic. Try to plan your
calls before you begin your trip or attempt to coincide your calls
with times you may be stopped at a s top sign, red light or
otherwise stationary. But if yo u need to dial while driving, follow
this simple tip — dial only a few numbers, check the road and
your mirrors, then continue.
7. D o not engage in stressful or emotio nal conve rsations thatmay be distractin g. Stressful or emotional conversations and
driving do not mix — they are distracting and even dangerous
when you are behind the wheel of a car. Make people you are
talking with aware you are driving and if necessary, suspend
conversations which have the potential to divert your attention
from the road.
8. Use your wireless phone t o call for h elp. Your wireless phone is
one of the gre at est tools you can own to protect yourself and your
5
family in dangerous situations — with your phone at your side,
help is only three nu mbers away. Dial 9-1-1 or other local
emergency number in the case of fire, traffic accident, roa d hazard
or medical emergency. Reme m ber, it is a free call on your
wireless phone.
9. Use your wireless phone to help others in emergencies. Your
wireless phone provides you a perfect opportunity to be a “Good
Samaritan” in your commu nity. If you see an auto accident, crime
in progress or other serious emergency where lives are in danger,
call 9-1-1 or other local emergency number, as you would want
others to do for you.
10. Call roadside assistance or a special wireless non-emergencyassistance number when necessary. Certain situations you
encounter while driving may require attention but are not urgent
enough to merit a call for emergency services. But you still can use
your wirele ss phone to lend a hand. If you see a broken-down
vehicle posing no serious hazard, a broken traffic signal, a minor
traffic accident where no one appears injured or a vehicleyou know
to be stolen, call roadside assistance or other spec ial nonemergency wireless numbers.
11. Use your phone's Internet capabilities beforeyou drive. Wireless Internet services are not
designed to be used while driving.
6
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Getting Started
In thissection you will learn everything you need to beginusing your
i1000plus phone . This section also includes a Quick Guide portion so
experienced digital cellular phone and two-way radio users can get
started right away.
About This Section
This section includes instructions for the following tasks:
i1000plus PhoneFeaturesPage 8
Batteries:Attaching, Detaching, and ChargingPage 9
Turning Your i1000plus Phone O n/ OffPage 11
Enabling SecurityPage 12
Receiving Over-the-Air ProgrammingPage 12
Your Nextel Phone StatusPage 13
Display IconsPage 14
Modes andMenusPage 15
Quick Guide to Using i1000plus Phone FunctionsPage 17
7
i10 00 plus Phone Features
Volume/List Control
Buttons
Nextel Direct
Connect®
Push-To-Talk (PTT)
Button
Antenna
Alphanumeric Display
Option Keys
Closed Cover
OPEN FRONT VIEW
Speaker and
Microphone
Accessory and Data
Cable Connector
BOTTOM VIEW
TOP VIEW
Speaker/Back/
Home Button
CLOSED FRONT VIEW
Alphanumeric Display
Next Word/International
Plus Dialing Key
Back Key/Pause Dialing
Status Light LED
On/Off Button
Send/End Key
PunctuationKey
Speaker and Microphone
Earpiece
Cover Open
Menu Key
OptionKeys
Scroll Key
Mode Key
Home Key
NOTE: The display backlight is activated by pressing any key or
button.
nextel.com
8
Batteries
Batteries
Your i1000plus phone c omes with a Lithium Ion battery and charger.
After attaching the battery, you must charge it before you use it for the
first time. See “Charging Lithium Ion Batteries” on page 105 to learn
the appropriate c harging timesfor your phone’s battery. After the initial
charging, the battery can be charged more quickly.
Remove the battery from the protective case provided in the original
packaging. Whenthe batte ry is not attachedto the phone, store it in this
case.
Attaching the Battery
1
Insert the top of the battery intothe
top of the battery area (locatedon
Standard Battery
900 mAh
the backof the phone) as shown in
the picture.
Latch
2
Press down on the battery until you hear a c lick.
Detaching the Battery
1
If the phone is turned on, press f until the message Powering
Off displays.
2
Press the latch on the battery cover upward and pull thebattery
outward and away from the phone.
Slim Battery
500 mAh
9
Charging the Battery
NOTE: Before you use the battery for the first time, charge it for at
NOTE: The battery can be charged with the phone either turned on or
1
2
leastthree hours. Afterthe initialcharging, the batterycan be
charged more quickly.
off. For best results, charge it with the phone turned off.
Make sure your i1000plus phone is facing you.
Withthe logoontheaccessory
connector facing you, plug the
Accessory Connector
(Connect to i1000plus phone)
accessory connector into the bottom of the i1000plus phone.
Charger
(Plug into AC outlet)
3
Flip open the prongs and plug the charger into an A C outlet.
4
To disconnect the Travel Charger, squeeze the side tabs of the
accessory connector and pull out.
10
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Turning Your i1000plus Phone On/Off
Battery Charging Status
The batte ry strength indic ator icon, found on your phone’s display
screen, shows the charge amount remaining in the battery.
Charge
Strength
Icon
Flashes
Low
Battery
Icon
Displays
0-30%31-60%61-90%91-100%
Icon
Displays
Icon
Displays
Icon
Displays
Fully
Charged
A short, chirp-like sound indicates alow battery. T he icon flashes when
you have 5 minutes of talk time remaining.
Turning Your i1000plus Phone On/Off
NOTE: To register for the first time on the Nextel National Network,
Phone On
1
2
If your display reads No Service or doesn’t changeto the PhoneReady
screen when you turn on your phone, and you know you are in a Nextel
youmustturnonyouri1000plus phonein your local calling
area.
For optimal signal strength, extend the antenna.
Press a nd hold f.
As yourphone connec ts to the Nextel Nationa l
Network, you will see a Welcome to Nextel
message and a connecting message. When
Phone Ready appears on the display, you are
readytouseyouri1000plus phone!
aj
Phone Ready
Nextel
10:25a 03/12
Name
Mail
11
coverage area, contact Nextel Customer Care. For details on Nextel
coverage areas, visit nextel.com.
Phone Off
1
Press a nd hold f until you see the message Powering Off.
2
Push in the antenna.
Enabling Secur ity
You must enable security the first time you poweron your phone or
within 20 days of first activation ofyour phone.
1
Turn your phone on.
2
Press m until you see Net Ready.
3
Press P under “Ok”. A series of screens displays.
4
You are prompted to enable security. Press P under “Yes”.If
you subscribe to a Nextel Online
displays.
5
Press m to return to Phone, Private or Group mode.
SM
ServicePlan, your home page
Receiving Over-th e- A ir Programm i ng
If you have been set up to receive over-the-air programming (OARSS),
you will receive your Private ID and Talkgroup lists for Direct Connect
use, your Personal Telephone Number and the Nextel Custom er Care
number via a Net Mail message.
12
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Your Nextel Phone Status
In order to receive your programming, you must have enabled security
(see “EnablingSecurity” on page 12). Within 24 hours of enabling
security,you will receive a Net Mail message containing your lists.
Follow the instructions to accept your phone programming:
1
You will receive a Net M ail alert with the message New Net
Mail – Receive Programming.
2
Press P under “Now” or “View”.
3
You are prompted to accept changes to your phone’s lists. Press
P under “OK”.
4
A confirmation screen displays. Press P under “OK”.
5
Press m to return to Phone, Private,orGroup mode.
Your Nextel Phone Status
Your i1000plus phone has a Status Light indicator. The Status Light
shows you the status of your connection (see “i1000plus PhoneFeatures” on page 8).
Status Light
Indicator
Nextel Phone Stat us
Flashing RedSigning on to the ne twork—Please Wait.
Solid RedNo serviceor out of coveragearea. Ifyou are in
a coverage area, keep your phone on and it will
attempt to connect every two minutes. If you
cannot connec t after 15 minutes or more,
contactNextel Customer Care.
13
Status Light
Indicator
Nextel Phone Stat us
Flashing
Green
In service/Ready to use.
NOTE: Nextel Direct Connect calls are only
available in your home calling area.
Solid GreenIn use.
Display Icons
After you turn on your phone, the following icons may appear on the
display:
aSignal Strength Indicator: Shows the signal
bBattery Strength Indicator: Shows the remaining
gVoice Mail Indicator: When flashing, indica tes that
cNew Message Mail Flashing Indicator: Indicates
strength. Six bars indicate the strongest signal. Calls
and messages cannot be sent or received when there
is no signal.
charge in your battery.
you have new, unheard messages. Otherwise,
indicates that you have messages in your Voice Mail
box.
that you have incoming message mail.
uUnread Message Mail Indicator: Indicates thatyou
have unread message mail.
14
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Modes and Menus
q
j
i
zCallForward Indicator: Indicates that incoming
pPrivate/GroupSpeaker Indicator: Indicates that
,./More Information Indicator : Indicates that there is
dDisk Icon: Indicates that you have subscribed to
VibraCall®Alert Indicator: Indicates that the
Vibrate All option is turned on. Your i1000plus
phone will vibrate inste ad of emitting ring tones.
Active Line Indi cator: Indicates the active phone
line (1 or 2).
phone calls for a spec ified line have been forwarded
(1, 2, or both).
thePrivate/Groupspeakeris off. You willhearNextel
Direct Connect calls through the earpiece.
more text to read above and/or below the current
screen.
Nextel Wireless Web services. Arrows indicate when
data is being transferred.
SecureData C onnectionIcon: Indicates that your
data information is encrypted during transmission.
Modes and Menus
When you first turn on your phone,the display defaultsto Phone mode.
However, your i1000plus phone operates in four different modes. To
switch between modes:
•Withthe cover closed, pressP under “Mode.”
Or,
•Open the cover and press
m.
15
The table below provides more details about the four modes:
What theDisplay
Mode
LooksLikewithCover
Open
Function
Phone ModeTo make digital
Private ModeTo make private
Group ModeTo make group
Net ModeTo access Nextel
aj
Phone Ready
Nextel
10:25a 03/12
Name
Mail
aj
Prvt Ready
Bob Smith
10:25a 03/12
Alert
Name
aj
Group Ready
Talkgrp 1
10:25a 03/12
Alert
Mail
aj
Net Ready
Nextel
10:25a 03/12
Ok
Mail
cellular phone
calls.
digital two-way
radio calls using
Nextel Direct
Connect.
digital two-way
radio calls using
Nextel Direct
Connect.
Wireless Web
services.
16
nextel.com
Quick Guide to i 1000plus Phone Funct ions
If the word Ready does not appear after the mode name in the display,
thatmode iseitherunavailableor it hasnot been activated. Once amode
is activated, there arevarious menu options within each modethat allow
you toaccess different functions. To switch between menu options
follow the steps below:
To use menu options:
•With the cover closed, the menu options change as you press the
option keys (l or o).
•With the cover open:
1
Press n.
2
Press the option key (O) under the desired menu option.
NOTE: Throughout this guide,Owill be used to represent the
option keys, whether used with the coveropen or closed.
Quick Guide toi1000
plus
Phone Functions
Now that you understand different modes, here’saquickwaytoget
started using them. This Quick Guide highlights some of the most
commonly used functions in Phone,Private, Group ,andNet modes.
These func tions are described in m ore detail in later sections.
Phone Mode
You must be in Phone mode to perform the following
functions:
aj
Phone Ready
Nextel
10:25a 03/12
Name
Mail
17
FunctionAction
Programming
Your Own
Phone Number
DisplayingYour
Phone Number
Making a Phone
Call
Ending a Phone
Call
Last Number
Redial
Receiving a
Phone Call
1
Press *# 1 then P unde r
“Ok.” After you program your phone
number, this option will read “Edit.”
2
Enter your phone number and press P
under “Store” then P under “Exit.”
NOTE: Your phone number is automati-
Press
cally programmed when you
receive your first call.
*#1.
Using the keypad, enter the phone
number andpress
Cover Open: Press
e.
e or clos e the cover.
Cover Closed: Press P under “End”.
Press e.
Cover Closed: Openthecoverorpress
P under “Spkr”.
Cover Open: Press
e, * , #,orany
key (0 through 9).
18
nextel.com
Quick Guide to i 1000plus Phone Funct ions
Private Mode*
You must be in Private mode to perform private
digital two-way radio func tions. Press
m to s witch
from Phone to P rivate mode.
FunctionAction
aj
Prvt Ready
1234
10:25a 03/12
Alert
Store
Sending a Private
Call
(cover open)
From the Prvt Ready screen, your most
recently used Nextel Direct Connect call
displays.To call another number, enter the
Private ID.
To place t he call,pressand hold the Nextel
DirectConnect Push-To-Talk button. Wait
for the chirp, then speak into the
microphone.
To listen, release the Nextel Direct
Connect Push-To-Talk button.
* This featureis only available in yourhome market area.
19
Group Mode*
You must be in Group mode to perform group digital
two-way radio functions. Press
m to switch from
Private to Group mode.
FunctionAction
aj
Group Ready
Talkgrp 1
10:25a 03/12
Alert
Mail
Sending a Group
Call (cover open)
From the Group Readyscreen, yourmost
recently used Talkgroup displays. To
scroll other Talkgroups, press
To place a call to a Talkgroup, press and
hold the Nextel Direct Connect P ush-ToTalk button. Wait for the chirp, then speak
into the microphone.
To listen, release the Nextel Direct
Connect Push-To-Talk button.
* This featureis only available in yourhome market area.
Net Mode*
See “Net Mode” on page 87.
* This featureis only avail able in the continental United States.
s.
20
nextel.com
Creating, Editing and
UsingStoredLists
A stored list is made up of names, phone numbers, Private IDs and
Speed Dial numbers. Storedlists are convenient because you do not
need to remember names and numbers. Instead, you simply scroll
through your stored list, press abutton and the number isdialed for you.
You can create and edit your lists using any of the following methods:
•Phone—using the programming functions
•Web/Phone—using Address Book
•Computer/Phone—using Nextel’siDENOrganizer
About This Section
This section includes instructions for the following tasks:
Phone Programming
• Storing Names and Numbers
• Pause Digit Entry
• Editing Stored List Entries
Address BookPage 26
iDEN OrganizerPage 27
Page 22
Page 22
Page 24
Page 25
21
Phone Programming
NOTE: Youmay want to read
“Plus Dialing” on page 35
Using Pause Digit Entry and Plus Dialing will enable you to
create stored lists that will save time when placing calls.
Storing Names and Numbers
This programming function allows you to store up to 100 names, phone
numbers and Private ID numbers. Your i1000plus phone will
automatically assign the next available Speed Dial number, which you
can change. Once you have stored an individual, you can call them by
scrolling through the list and finding their na me, using the Speed Dial
number or using Nextel Direct Connect (see “Nextel Dir ect Connecton page 75). And, whenever the person calls you, your phone will
display their name if you entered their 10-digit phone number. The
displayholds 12 phone number characters. If thephone num ber exceeds
12 characters, you can press
characters. To return to the start of the number, press
“Numbr.”
You can store up to 100 names, phone numbers and Private IDs using
the following steps:
1
Press *#20.
2
The message: 20=Phone / Prvt List displays. Press P under
“Ok.” Another message will display with the remaining number
of slots available. The phone will then display the Enter Name
screen.
“Pause Digit Entry” onpage 24
beforeyou create a stored list.
and
P under “More” to see the remaining
P under
®
”
22
nextel.com
Phone Programming
3
Enter the name of the individual you want to store.
Notice,each key has a number and several letters. To select
different letters on a key, quickly pressthe key until the desired
letter displays. Forexample, to enter the letter Y you mustpress
9 3timesquickly.
USER TIP: You can press and hold # to change the case of the
NOTE: Press the left side ofs to backspace or delete a letter.
4
Enter Phone Number displays. Enter the area code and phone
letter you just entered—lower to uppercase and upper
to lowercase. The default style is uppercase
Presstherightsideof
s to inse rt a space.
number.
Remember to add plus and pause entries if desired. See “Pause
Digit Entry” on page 24 and “Plus Dialing” on page 35.
P under “Store.”
Press
5
The name and Spd# = displays. The system automatically
assigns a Speed Dial number which you can change by entering
a new number.
Press
P under “Store.”
6
Enter PrvtID displays. Enterthe Direct Connect Private ID.
P under“Store.” If you do not wishto s tore a Private ID,
Press
O under “Skip.”
press
7
Repeat steps 2 through 6 to add additional names/numbers.
8
Press O under “Exit” when you have finished.
.
23
Pause Digit Entry
When storing a number, you can program your phone so that it will not
only dial a number, but also pause and enter another series of numbers
such as a personal identification number (PIN) or password. This
feature is particularly useful for automated services such as voice mail
and banking systems.
Example: Let’s say you have a company voice mail account that you
frequently check while traveling. And, to access that account you must
do the following:
•Dial your work number
•Press # while the voice mail greeting is being played
•Enter your PIN to access your messages.
You can program your i1000plus phone to enter allof the above
information for you by separating each entry with a pause. The stored
data would look like this: 17035551234P#P1234. The firsteleven digits
representthe number that must be dialed to access your voice mail. The
P represents a 3 second pause. The # interrupts your greeting. The
second P represents another 3 second pause. The last four digits
represent your PIN.
To create a three-second pause, follow the steps below:
Press andhold * for two seconds. The pause s ymbol (P) will
appear on the display screen.
NOTE: Youcan enter up to 20 numbers/characters in a single entry,
NOTE: You can program your phone to pause for more than 3 sec-
stored or dialed.
onds. Performing the above step twice will program two
pauses and cause your phone to wait 6 seconds before entering the next set of numbers.
nextel.com
24
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