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LanXPLORER
Manual
99 Washington Street
Melrose, MA 02176
Phone 781-665-1400
Toll Free 1-800-517-8431
Visit us at www.TestEquipmentDepot.com
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These operating instructions contain confidential information from IDEAL INDUSTRIES Ltd.
The information contained in this document may be reproduced or otherwise used only with
prior written approval by IDEAL INDUSTRIES Ltd.
IDEAL INDUSTRIES Ltd and the Logo of IDEAL INDUSTRIES Ltd are registered trademarks of
IDEAL INDUSTRIES Ltd.
All other product names mentioned in these operating instructions are products of the
associated manufacturers or protected by their copyrights.
Manual Article Number: P-150835_2
© 2011 IDEAL INDUSTRIES Ltd 2011-06
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IDEAL INDUSTRIES Ltd standard terms of guarantee
The General Terms of Business of the local affiliate of IDEAL INDUSTRIES Ltd. apply.
Safety precautions
Caution on handling rechargeable batteries (accumulator batteries)
All nickel/metal hydride (Ni-MH) rechargeable batteries generate sufficient electrical current
to cause injury and/or damage regardless of the charge state indicated.
Nickel/metal hydride (Ni-MH) rechargeable batteries should never be exposed to fire or
disposed of with normal domestic waste. Nickel/metal hydride (Ni-MH) rechargeable batteries
can explode when exposed to open flames. These batteries constitute special hazardous
waste and can contaminate the ground water when disposed of at a waste dump.
Observe the following instructions precisely when handling rechargeable batteries to avoid
injury.
When a rechargeable battery is not installed in the hand-held instrument, it should be
stored in a clean, dry and non-conductive package.
Ensure that the contracts on the rechargeable battery do not come into contact with
conductive materials.
Avoid touching the contact surfaces on the rechargeable battery.
The rechargeable batteries can be charged while installed in the hand-held instrument.
Charging in any other manner can result in the rechargeable battery exploding.
Install, remove, store and charge the rechargeable batteries only in non-explosive
atmospheres.
Observe the operating and storage temperatures (see Chapter 1.2. Dimensions, Weights,
Operating Conditions).
Do not allow children or persons not familiar with the safety precautions in these
operating instructions to handle or charge rechargeable batteries.
Never open the rechargeable battery case. There are no user-serviceable parts in the case
and the rechargeable batteries contained in the case are not replaceable.
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Disclaimer
IDEAL INDUSTRIES Ltd assumes no liability for death, injury, or damage to equipment or
property resulting from improper use of the rechargeable batteries.
IDEAL INDUSTRIES Ltd assumes no liability for subsequent damage resulting from
modifications to the rechargeable batteries or the charger or use of the same.
All rights to technical modification reserved.
Environmental Protection
Please contact a representative of IDEAL INDUSTRIES Ltd. if you have any questions
regarding safe handling and disposal of the rechargeable batteries used in the LanXPLORER.
Contact information is given in the Chapter Customer Service.
Working with the LanXPLORER
The factory settings on the LanXPLORER are based on general standards, recommended
industrial standards for cable and network links, state-of-the-art technical information from
the international committees for LAN cable standards, the LAN industry as well as values
gained from tests and experience of IDEAL INDUSTRIES Ltd.
Before performing any measurements IDEAL INDUSTRIES Ltd recommends clarifying with the
principal or project manager, precisely which measurements are to be performed to ensure
that all relevant parameters are maintained.
Notes on use of these operating instructions
The following symbols used in these operating instructions indicate that the user should
proceed with particular care to prevent injuries to humans, damage to the LanXPLORER or to
the system to be tested.
This symbol indicates potential lethal voltages. This poses a hazard for
ATTENTION!
CAUTION!
NOTE: General notes, additional information or assistance are given here.
Typographic conventions
Bold face Indicates a key on the LanXPLORER.
Italics
Quotation marks " "
Asterix *
xxx
the life and/or health of the person performing the action or any other
humans in the vicinity.
This symbol indicates that the action in question may pose a hazard for
the environment or damage technical equipment.
Indicates a menu option in these operating instructions.
Indicate a "Screen message"
Indicates a module-related option
Indicates a softkey
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Table of Contents
CHAPTER 1 Your LanXPLORER..................................................................7
1.1. Technical Data ..............................................................................................7
1.2. Dimensions, Weights, Operating Conditions ......................................................8
1.3. Equipment included Basis version....................................................................9
CHAPTER 2 Instrument description ........................................................10
2.1. LanXPLORER...............................................................................................10
2.2. Power options .............................................................................................13
CHAPTER 3 Settings...............................................................................15
3.1. Principles ...................................................................................................15
3.2. System ......................................................................................................15
3.3. RJ45..........................................................................................................20
3.4. Fibre-optic cable .........................................................................................21
3.5. Tests .........................................................................................................21
3.6. IP..............................................................................................................27
3.7. VLan..........................................................................................................28
3.8. WiFi...........................................................................................................28
CHAPTER 4 Test summary......................................................................30
CHAPTER 5 Test setup ...........................................................................31
5.1. Ports .........................................................................................................31
5.2. Passive wiring.............................................................................................31
5.3. Active wiring...............................................................................................33
5.4. Inline Test..................................................................................................33
5.5. Fibre-optic cable .........................................................................................34
5.6. WiFi................................................
...........................................................35
CHAPTER 6 Test description and procedure ............................................36
6.1. Test summary.............................................................................................36
6.3. Wiremap test ..............................................................................................38
6.4. Testing a passive route without remote / active Remote ..................................40
6.5. Netmap......................................................................................................40
6.6. Verify ........................................................................................................41
6.7. Ping...........................................................................................................42
6.8. Voice over IP (VoIP) ....................................................................................43
6.9. Trace Route................................................................................................44
6.10. Blink..........................................................................................................44
6.11. Power over Ethernet (PoE) ...........................................................................45
6.12. Loop ..........................................................................................................45
6.13. PC Diagnosis...............................................................................................46
6.14. Statistics ....................................................................................................46
6.15. WiFi...........................................................................................................47
CHAPTER 7 Wiring test on fibre-optic conductors and SFP modules ........49
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Table of Contents
7.1.
Safety precautions ......................................................................................49
7.2.
Instructions for cleaning SFP modules and patch cables ...................................49
CHAPTER 8 LanXPLORER Firmware Update.............................................50
CHAPTER 9 Spare parts - Socket inserts .................................................51
CHAPTER 10 Customer service ..............................................................52
10.1. Technical Support and Service ......................................................................52
10.2. Internet .....................................................................................................54
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CHAPTER 1
Your LanXPLORER
The LanXPLORER can be used to test RJ45 cable routes, networks, connected Ethernet
devices and fibre-optic cable used for high speed transmission of data in communications
networks.
1.1. Technical Data
Function LanXPLORER
Screen size 3.5” TFT colour 3.5” TFT colour
Wiremap
Number of ports 1 copper 1 copper 1 WiFi
Tone Generator
PoE / PoE+ measurement
PoE / PoE+ device load measurement
Basic active tests (DHCP, Ping etc.)
Top Ten test (Talkers, protocols etc.)
Device map / Netverify
Inline testing
VoIP measurement
VLAN Discovery
LanXPLORER
PLUS
LanXPLORER
PRO
3.5” TFT colour,
TOUCH
2 copper 1 fibre,
WiFI
802.1x
Loopback
Results transfer to PC
Internal battery charging
External power supply
Via USB memory
stick
Via USB memory
stick
Via USB memory
stick
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Maintenance of test standards:
ANSI/TIA/EIA 568A, 568B
Types of cable
Wiring in compliance with UTP/SCTP/FTP CAT 3/5e/6A/7 (100 Ω)
1.2. Dimensions, Weights, Operating Conditions
Dimensions:
(L) 205 mm x (W) 98 mm x (D) 45 mm
Weights:
Handheld display 650 g (incl. Batteries)
Batteries 180 g
Batteries:
Chapter 1
Your LanXPLORER
AA Alkaline
NiMH1* (battery pack)
Operating time with rechargeable batteries:
4 hours under normal operating conditions
Charging time:
In instrument 8 hours
Operating temperature (min./max.):
0o C to +40o C (use only when instrument temperature is close to ambient temperature!)
Storage temperature (min./max.):
-20o C to +70o C
Relative humidity:
5% to 90%, non-condensing
1
May not be included in scope of delivery
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1.3. Equipment included Basis version
Quantity Description
1 Measuring instrument
1 Active Remote
1 Carrying case
2 STP Patch cables, 30 cm
1 CD with operating instructions
1 Brief instructions
6 AA Alkaline batteries
Chapter 1
Your LanXPLORER
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CHAPTER 2
Instrument description
2.1. LanXPLORER
The LanXPLORER guarantees control of the settings and test functions while performing
individual tests.
2.1.1. C
Item Controls Description
ontrols and Interfaces/Connections
Figure 1: LanXPLORER - Front
1 ON/OFF
2 Arrow keys / Enter
view
For switching the LanXPLORER on and off.
Hold key down: To restart.
For navigation in menus on TFT display / Entry key for
activation and editing in selected menu.
3 Autotest Immediate execution of pre-programmed test procedure.
4 Function keys F1 to F4 For selection of softkeys displayed on screen.
Display of menus, test results, graphs, actions selected and
5 TFT display
6 Escape
7 LEDs
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
function keys.
Touchscreen* for display and selection of of menus, test
results, graphs, action selection and function keys.
Return to previous menu or discontinue and exit current
menu without saving changes.
Display of charging status
Illuminated green: Batteries are being charged.
Off (with charger connected): Batteries are charged.
Flashing green: Batteries cannot be charged – AA
cells are fitted, battery is too hot or
too cold.
Flashing red: Batteries cannot be charged –
temperature is too high.
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Figure 2: LanXPLORER – Top and
Item Interfaces / Connections Description
side views
Chapter 2
Instrument description
8 RJ45 1 network interface Terminal for copper cables.
9 Fibre-optic network port Terminal for fibre-optic cables.
10 RJ45 2 diagnostic port Inline interface for copper cables (active devices)
11 USB external memory port Port for connecting USB storage device.
12 Power socket Socket for power pack
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Instrument description
2.1.2. Image on TFT display
The standby screen appears when the LanXPLORER is ready for operation.
Item Image Description
Chapter 2
1 Instrument mode
2 Jobname
3 Physical test medium
4 Battery charge
5 Time
6 LanXPLORER
7 Menu points
8 Softkeys
Indicates mode to which
instrument is set.
Indicates job in which project
is being processed.
Indicates test medium
connected to LanXPLORER
Indicates battery operation
or external power supply and
charge state of rechargeable
battery.
Figure 3: Image on TFT display
2.1.3. Touchscreen*
Possible options in menus are indicated by symbols on the display. Simply touch the symbol
to select the option indicated.
2.1.4. Arrow keys / Enter
Possible options in menus are indicated by symbols on the display. The options can be
selected by moving to the corresponding symbols with the arrow keys. Confirm the selection
by pressing the Enter key
2.1.5. Softkey
Possible options in menus are indicated by softkeys at the bottom of the screen. The
Function keys (F1 – F4) below the softkeys can be used to select options.
The example shows optional selection of the Setup
softkey with the softkeys at the bottom of the screen.
Selection can be accomplished with Function key F4.
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Figure 4: Softkeys and function
keys
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Chapter 2
Instrument description
2.2. Power options
The LanXPLORER can be operated with replaceable AA alkaline batteries as well as
rechargeable AA batteries or with an NiMH rechargeable battery pack.
The LanXPLORER can operate for approx. 4 hours with the rechargeable batteries. The
actual operating time in battery mode depends on various factors such as use of the
background lighting and ambient temperature.
If the rechargeable battery charge level drops to below the required voltage, a warning
message appears. The instrument switches off automatically before any negative effects
occur for the test results.
To preserve your rechargeable batteries, it is possible to set the LanXPLORER to switch off
automatically after a certain time with no activity (see settings 3.2.2).
To increase the service life of your rechargeable batteries we recommend removing the
batteries when the instrument is not used for longer periods of time.
2.2.1. Mains Operation
The LanXPLORER can be operated using an external DC power source (AC/DC power pack).
During operation of the instrument with the AC/DC charger/power pack, note that:
The battery pack in the instrument is trickle charged;
A mains plug is shown in the upper right-hand area on the LanXPLORER;
Rechargeable AA batteries are not charged in the instrument.
CAUTION!
Use only the power pack supplied with the instrument. Other power packs can damage the
tester.
NOTE:
When testing shielded cables do not connect mains power, because otherwise a shortcircuit to earth could occur leading to output of warnings for protection of the tester input.
2.2.2. Charging rechargeable batteries
NOTE:
The charging time depends on the charge level of the batteries.
Battery pack
The battery pack for the LanXPLORER can be charged in the LanXPLORER using the
charger/power pack. A time of approximately 8 hours is required to completely charge the
battery pack in the instrument.
Rechargeable AA batteries
It is necessary to charge rechargeable AA batteries externally with a charger. They cannot be
charged in the LanXPLORER.
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Chapter 2
Instrument description
2.2.3. Removing / installing rechargeable batteries
When the batteries are removed the LanXPLORER saves the data and settings in the batterybuffered flash ROM.
1. Open the kick stand.
2. Remove the battery cover.
CAUTION!
The battery pack or battery holder is connected to the
LanXPLORER with a cable. When removing the
batteries, do not pull on the cable - damage to
instrument and connector could occur.
Figure 5: Changing batteries
3. Remove the battery pack or battery holder.
4. Detach the connector for the battery pack or
battery holder from the instrument.
5. If applicable, remove the batteries from the
battery holder.
Install batteries in opposite order.
Figure 6: Removing batteries
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3.1. Principles
All instrument settings can be made with the Setup menu
on the standby screen. Over the Setup menu it is possible
to navigate to any of the submenus to make settings
there.
1. Select the menu point Setup.
2. Make the settings by selecting the applicable
menu point.
CHAPTER 3
Settings
Figure 7: Standby screen
3.2. System
Instrument management is possible in the "System" menu.
1. Select the menu point "System".
2. Make the settings by selecting the applicable
menu point.
Figure 8: Settings
Figure 9: System
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Chapter 3
3.2.1. Owner
This menu allows information to be saved on the technician performing the work, the
company and the client.
1. Select the menu point "Owner".
2. Select the desired option.
3. Enter the desired information with the
alphanumeric keys.
4. Save the entry made with OK. You can exit
the menu without saving the changes with
Cancel or Escape.
5. Save the entry made with Apply. You can exit
the menu without saving the changes with
Escape.
Figure 10: User Information
3.2.2. Preferences
This menu allows settings to be made for the display and display format.
Display settings
Settings
1. Select the menu point "Pref".
2. Select the desired option.
3. Set the desired option.
4. Save the entry made with Apply. You can exit
the menu without saving the changes with
Escape.
Figure 11: Display
Image Description
Auto Off
Backlight Defines the time after which the back light dims automatically.
Keyclick Activates/deactivates an acoustic signal when selecting menus and options.
Length Units
Screen
Calibration*
Defines the time after which the LanXPLORER will shut off automatically, if not in
use.
Definition of units of measure for length measurement in ft or m (feet or meters).
The default setting depends on the language set.
Calibration of touchscreen.
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Chapter 3
Settings
Screen calibration*
1. Select the menu point "Screen Calibration".
2. After the LanXPLORER has automatically restarted touch the cross-hairs, which
appear one after another in each corner and in the middle of the screen, as
precisely as possible with the pointer or a thin pin.
Successful calibration of the screen is confirmed by a check mark. The LanXPLORER restarts
automatically after screen calibration.
3.2.3. Update
The LanXPLORER software can be updated with this men
u (see CHAPTER 8).
3.2.4. Jobs
Projects can be created and managed with this menu.
NOTE:
Job management can also be selected directly with the menu point "Jobs" on the standby
screen.
The name of the current job directory is shown on the standby screen on the TFT display.
When storing the Autotest it is possible to keep this job directory, activate a job directory
already present or to create a new job directory.
1. Select the menu point "Jobs" to obtain a list of all jobs created on your
LanXPLORER.
Viewing a present job and test details
1. Select a job from the list, to view the test results and their status.
2. Select a test to obtain further details on the test.
3. Select a single test to obtain further details on the test.
Creating a new job
elect Options.
1. S
2. Select the menu point "New".
3. Select the individual fields and enter the desired information with the
alphanumeric keys.
4. Save the entry made with OK. You can exit the menu without saving the changes
with Cancel or Escape.
5. Save the entry made with Apply. You can exit the menu without saving the
changes with Cancel.
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Changing a job already present
1. Select the job you want to change.
2. Select Options.
Menu point Description
New Create new job.
To USB Save job on a USB storage device.
Edit Change job information.
Chapter 3
Settings
View View jobs
Figure 12: Job management
Delete Delete a job.
Activate Activate a current job for editing.
3.2.5. Save
This menu allows you to
export the current LanXPLORER configuration to a USB storage device;
load a configuration stored on a USM storage device on the LanXPLORER.
NOTE:
Data export and data import is accomplished exclusively to/from a USB storage device
connected to the LanXPLORER.
1. Select the menu point "Save".
2. Select Save to store the LanXPLORER
configuration on a USB storage device.
3. Select Load to load a configuration from a
USB storage device on the LanXPLORER.
The exported file is saved on the USB storage device
under the Name nmmcfg.xml. to load a configuration on
the LanXPLORER, it is necessary for the file with the same
name to be present on the USB storage device.
Figure 13: Exporting and
importing jobs
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3.2.6. About
This menu contains information on your LanXPLORER.
1. Select the menu point "About".
Figure 14: Instrument
information
3.2.7. Language
The language can be set with this menu.
The following languages can be selected for menu guidance on the LanXPLORER:
Chapter 3
Settings
English
German
French
Spanish
1. Select the menu point "Lang".
2. Select the desired language in the Option menu.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
3.2.8. Date and Time
Correct setting of the date and time is important for reliable identification of the data records
and test logs.
1. Select the menu point "Time".
2. Set the current date by selecting the month,
year and day.
3. Set the current time by selecting the hour,
minute and seconds.
4. Save the entry made with Apply. You can exit
the menu without saving the changes with
Escape.
Figure 15: Time
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3.2.9. Factory
You can set the LanXPLORER back to the factory settings with this menu.
All settings are set back to the factory settings.
All data is deleted from the memory.
CAUTION!
The data cannot be restored after deleting with the "Reset" menu. All tests stored
previously are deleted irrevocably.
1. Select the menu point "Factory".
2. With Reset returns the instrument to the
factory settings and any settings you have
made are deleted.
3. You can exit the menu without saving the
changes with Cancel or Escape.
Figure 16: Resetting instrument
to factory settings
Chapter 3
Settings
3.3. RJ45
This menu allows configuration of how the RJ45 interface connects to the network.
1. Select Setup.
2. Select the menu point "RJ45".
Option Description
Enabled: Automatic recognition of the
Auto
Negotiation
Speed2 Setting the network speed.
Mode2
Min. Rx Size Smallest recognised packetsize
MDI Configuration of the device interface
MAC2 Display of MAC address.
network speed.
Disabled: It is necessary to set the
communication rate and mode manually.
Full Duplex (all pairs are used for
transmitting and receiving).
Half Duplex (pairs are used for transmitting
or receiving).
Figure 17: RJ45 Settings
2
This setting is possible only when Auto Negotiation is disabled.
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TestEquipmentDepot.com
Page 21
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
3.4. Fibre-optic cable
The SFP version is indicated in this menu.
1. Select Setup.
2. Select the menu point "Optical".
3.5. Tests
This menu allows settings to be made for the tests.
1. Select Setup.
2. Select the menu point "Tests".
Chapter 3
Settings
3.5.1. Cable tests
This menu allows settings to be made for "wiremap" and
"tone generator".
1. Select the menu point "Wiremap".
Figure 18: Test settings
Figure 19: Cable tests - overview
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Setting the wiremap
This menu allows you to set the type of wiring.
1. Select the menu point "Wiremap".
Option Description
Cable Type Selection of type of cable.
Display Pref Selection of wiring schematic.
Xover Allowed Permit cross-over cables.
Chapter 3
Settings
Use Custom
NVP
Custom NVP3
Use own NVP value.
Entry of cable-specific NVP value (Nominal
Velocity of Propagation) in percent, e.g. 79
for 79%.
Figure 20: Wiremap
2. Select the desired option.
3. Select the desired test parameters or enter the desired information with the
alphanumeric keys.
4. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Setting the tone generator
This menu allows you to set the melody on the tone generator and the pin or pair to be
found.
1. Select the menu point "ToneGen".
2. Select the option Tone to set the melody.
3. Set the desired option.
4. Select the option Wire Id to set the pin or
pair to be found.
5. Set the desired option.
6. Save the entry made with Apply. You can exit
the menu without saving the changes with
Escape.
Figure 21: Tone generator
3
Allows precise length measurement of the pair.
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Chapter 3
Settings
3.5.2. Autotest
The Autotest options can be set in this menu. You can set the tests to be performed by
actuating the Autotest button or selecting the "Autotest" menu.
1. Select the menu point "Autotest".
2. Activate or deactivate the option by selecting.
An activated option is indicated by a check
mark in the box.
3. Save the entry made with Apply. You can exit
the menu without saving the changes with
Escape.
Figure 22: Autotest settings
3.5.3. IP Tests
This menu allows settings to be made for the IP test.
1. Select the menu point "IP Tests".
Ping
This menu allows settings to be made for the ping test.
1. Select the menu point "Ping".
Option Description
Select the target address to which the ping
Target
Count Number of pings sent.
Pause
Length Size of ping package sent.
is to be sent. Use the option … to select the
list with the target addresses you have
saved.
Period of time between sending pings in
milliseconds.
Figure 23: IP Tests
Figure 24: Ping
2. Select the desired option.
3. Enter the desired information with the alphanumeric keys.
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4. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Netmap
This menu allows settings to be made for the netmap test.
Option Description
Local Network Scan local network - automatic setting is used.
Chapter 3
Settings
Custom
Network
Scan specific network area.
1. Select the menu point "Netmap".
2. Select the area to be scanned by activating
or deactivating the option Local Network or
Custom Network. The option activated is
indicated by a check mark in the box.
3. Select the desired option.
4. Select the desired test parameters or enter
the desired information with the
alphanumeric keys.
5. Save the entry made with Apply. You can exit
the menu without saving the changes with
Figure 25: Netmap
Escape.
VoIP (Voice over IP)4
This menu allows settings to be made for the quality parameter of the VoIP test. The
LanXPLORER compares each call with the set quality parameters and evaluates the call.
1. Select the menu point "VoIP".
Option Description
VOIP Port 1 Setting the communication port 1
VOIP Port 2 Setting the communication port 2
Jitter (ms)
Delay (ms)
Lost Pkts (%)
Limit value for the measuring parameter
Jitter
Limit value for the measuring parameter
Delay
Limit value for the measuring parameter of
lost packages
Figure 26: VoIP
2. Select the desired option.
4
The version of going to press can only be detected by calling up using SIP standard using the
LanXPLORER.
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3. Enter the desired information with the alphanumeric keys.
4. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
T-Route (Trace Route)
This menu allows settings to be made for the trace route test.
1. Select the menu point "T-Route".
Option Description
Select the target address to which the ping
Target
Max Hops
is to be sent. Use the option … to select the
list with the target addresses you have
saved.
Set the maximum number of hops to the
target address.
Chapter 3
Settings
Timeout Maximum waiting time in seconds.
Type Set ICMP or UDP.
2. Select the desired option.
3. Select the desired test parameters or enter the desired information with the
alphanumeric keys.
4. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Verify
This menu allows settings to be made for comparing netmaps.
1. Select the menu point "Verify".
2. Set the desired option.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Loop
This menu allows settings to be made for the loop test.
1. Select the menu point "Loop".
2. Set the desired option.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Figure 27: Trace Route
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PoE
This menu allows settings to be made for the PoE test.
1. Select the menu point "PoE".
Option Beschreibung
Chapter 3
Settings
Test Type
Min PoE Power Threashold for minimum PoE Power
Min PoE Plus
Power
PoE: Setup for standard PoE
PoE PLUS: Setup for extended PoE PLUS Measurement
Threashold for minimum PoE PLUS Power
2. Select the desired option.
3. Select the desired test parameters or enter the desired information with the
alphanumeric keys.
4. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
3.5.4. Targets
This menu point allows target addresses to be entered and managed for use in the individual
tests.
1. Select the menu point "Targets".
Softkey Description
Add Enter a new target address.
Delete Delete a target address.
Edit Change a target address.
Adding a target address
2. Select Add.
3. Enter the target address with the alphanumeric keys.
4. Save the entry made with OK. You can exit the menu without saving the changes
with Cancel or Escape.
5. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Deleting a target address
1. Mark the target address to be deleted.
2. Select Delete.
Figure 28: Targets
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Changing a target address
3. Mark the target address to be changed.
4. Select edit.
5. Enter the new parameter with the alphanumeric keys.
6. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
3.6. IP
This menu allows settings to be made for logging onto a network.
1. Select Setup.
2. Select the menu point "IP".
Option Description
Dynamic: Automatic recognition of the
network properties.
IP Address
Static: With this option it is necessary
to set the network properties
manually.
Chapter 3
Settings
IP Address5 Display of IP address.
NetMask5 Display of network mask.
Gateway5 Gateway setting.
DNS15 DNS1 setting.
DNS25 DNS2 setting.
Figure 29: IP
NOTE:
When working with the Static option, request the required information on the IP address,
NetMask Gateway and DNS server from your system administrator.
3. Select the option IP Address to set Dynamic or Static.
4. Select the desired option5.
5. Enter the desired information with the alphanumeric keys5.
6. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
5
This setting is possible only when IP Address is set to Static.
27
Page 28
3.7. VLAN
This menu allows settings to be made for testing in virtual LANs.
1. Select Setup.
2. Select the menu point "VLAN".
Image Description
Disabled: Deactivate virtual network
VLAN
VLAN ID Manual entry of virtual LAN ID
recognition.
Enabled: Activate virtual network
recognition.
Chapter 3
Settings
VLAN
PRIORITY
Manual entry of the VLAM Priority from 0 to
7
3. Select the option VLAN to set virtual LAN recognition.
4. Select the option VLAN ID and enter the desired information with the
alphanumeric keys.
5. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
3.8. WiFi
WiFi networks can be created and managed with this menu.
1. Select the menu point "WiFi" to obtain a list of all WiFi networks created on your
LanXPLORER.
Connect / disconnect with an existing WiFi network
elect a WiFi network from the list that you want to use to connect the
2. S
instrument.
3. Select Join in order to connect the instrument with the WiFi network.
4. Select Leave in order to disconnect the WiFi network.
Creating a new WiFi network
Figure 30: VLAN
5. Select Option.
6. Select the menu point "New".
7. Select the desired option.
8. Select the desired test parameters or enter the desired information with the
alphanumeric keys.
9. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Changing a WiFi network already present
10. Select a WiFi network from the list that you want to process.
11. Select Option.
12. Select the menu point "Edit".
2
8
Page 29
13. Select the desired option.
14. Select the desired test parameters or enter the desired information with the
alphanumeric keys.
15. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
Deleting a WiFi network already present
16. Select a WiFi network from the list that you want to delete.
17. Select Option.
18. Select the menu point "Delete".
Chapter 3
Settings
29
Page 30
CHAPTER 4
Test summary
This short chapter gives an overview of the tests which can be run with with your
LanXPLORER model in the different connection versions.
Test setup
Test
Autotest
Wiremap
ToneGen
IP
Mac
Link
Ping
Netmap
VoIP
Trace Route
Network
Verify
Inline
Passive
wiring
Active wiring
(only
LanXPLORER-
Pro)
Fibre-optic
cable
WiFi
Loop
PC Diagnosis
PoE Load
Top Ten
Blink
Virtual Lan
Scan
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
TestEquipmentDepot.com
3
0
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CHAPTER 5
Test setup
The following sections explain the typical test setup for the individual tests with the
LanXPLORER.
1. Confirm with the ON button to start the LanXPLORER.
2. Connect the LanXPLORER, if necessary.
3. Select the port to be tested.
4. Select Detect or Scan to start recognition.
NOTE:
The LanXPLORER automatically checks whether power is present on connected cables. If
power is recognized, it is indicated by the LanXPLORER. This automatically prevents damage
to the tester. In this case it is not possible to run a test. Disconnect the power source from
the tester immediately.
5.1. Ports
This menu allows you to determine whether a fibre-optic cable, a copper line or a wireless
network is to be tested.
1. Select the menu "Ports".
2. Select the desired option.
Option Description
Optical Fibre-optic cable
RJ45 Copper cable
WiFi Wireless network (WLAN)
Figure 31: Ports
5.2. Passive wiring
This function allows all cables not under power to be tested. If it is not possible to connect
cables directly to the interfaces present on the LanXPLORER, the cable can be connected to
the LanXPLORER using an adapter.
5.2.1. Testing a passive link without remote / active Remote
When testing a passive link, the instrument tests the connected cable for:
Length;
Short-circuit.
1. Select the menu "Ports" "RJ45".
2. Disconnect the cable link to be tested from all network components.
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Chapter 5
Test setup
3. Connect cable path earth to the RJ45 network port on the LanXPLORER.
4. Select Run to start recognition of the cable path.
5.2.2. Testing a passive link with remote6 / active Remote7
When testing a passive link with remote, the instrument tests the connected cable for:
Length;
Short-circuit;
Pin mixup, split pair;
Open / broken conductors;
Error location.
Item Description
1 Remote / active Remote
2 Wall Outlet
3 Patch Panel
4 LanXPLORER
Figure 32: Typical test setup for
passive cable path with active
Remote.
1. Select the menu "Ports" "RJ45".
2. Disconnect the cable link to be tested from all network components.
3. Connect cable path earth to the RJ45 network port on the LanXPLORER.
4. Connect a remote / active Remote to the other end of the cable path.
5. Select Run to start recognition of the cable path.
6
When testing a passive link with remote, the LanXPLORER can recognise pair errors.
7
When testing a passive link with smart remote, the LanXPLORER can recognise pin errors.
3
2
Page 33
5.3. Active wiring
This function allows all Ethernet-compatible devices to be
tested.
1. Select the menu "Ports" "RJ45".
2. Connect a network cable to the Ethernetcompatible device to be tested.
3. Connect the free end of the cable path to the
RJ45 network port on the LanXPLORER.
4. Select Detect to start recognition of the
Ethernet-compatible device.
Item Description
1 IP address of connected device.
Chapter 5
Test setup
Figure 33: Typical test setup for
an active cable path.
Transfer rate of connected device.
FD – Full Duplex: Pairs are used for
2
3
4
transmitting or receiving.
HD – Half Duplex: Pairs are used for
transmitting or receiving.
Type of connection
Crossover - Reversed connection.
Straight - Straight connection.
Recognition of power over Ethernet.
PoE - PoE present.
No-PoE - PoE not present.
5.4. Inline Test
Connect the LanXPLORER between an Ethernetcompatible device and the network for the inline test.
During this test the LanXPLORER measures the traffic
between the connected device and the network. If PoE is
present, PoE-specific parameters can also be measured.
1. Select the menu "Ports" "RJ45".
2. Connect a network cable to the Ethernetcompatible device to be tested.
19. Connect the free end of the cable path to the
RJ45 network port on the LanXPLORER.
20. Connect a network cable to the network.
21. Connect the free end of the cable path to the
RJ45 diagnostic port on the LanXPLORER.
Figure 34: Active wiring test
Figure 35: Typical test setup for
inline test
33
Page 34
3. Select Detect to start recognition of the
Ethernet-compatible device.
Item Description
1 Network connection status
Chapter 5
Test setup
2
3 IP address
Connection status of connected Ethernet
device.
5.5. Fibre-optic cable
This function allows all Ethernet-compatible devices to be
tested in the end point mode.
NOTE:
This test function can be used only at an Ethernet
transfer rate of 1000 Mbit/s.
1. Select the menu "Ports" "Optical".
2. Connect a fibre-optic cable to the Ethernetcompatible device to be tested.
3. Connect the free end of the cable path to the
network port for fibre-optic conductors on the
LanXPLORER.
4. Select Detect to start recognition of the
Ethernet-compatible device.
Figure 36: In Line Test
Figure 37: Typical test setup for
testing with fibre-optic cable
Item Description
1 Transfer rate of connected device.
2 IP address of connected device.
Figure 38: Fibre-optic cable
34
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Chapter 5
Test setup
5.6. WiFi
With this test the LanXPLORER can be connected with all access points and test wireless
networks within reception range. To increase the reception range, plug the supplied high
sensitivity antenna into the USB port before following the procedure below. An overview the
tests available is given in Table CHAPTER 4.
1. Select the menu "Ports" "WiFi".
2. Select Scan to start recognition of the
network.
Image Description
SSID SSID of access point.
CH Channel
Security protocol
39
3. Select Run to start recognition of the network
again.
4. Select Details to view further information on individual networks.
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CHAPTER 6
Test description and procedure
The availability of individual tests depends on the model version and test setup of the
LanXPLORER. An overview the the tests available is given in Table CHAPTER 4.
6.1. Test summary
This menu shows all tests possible with the current wiring. In addition it shows which tests
have already been performed and the associated pass/fail results.
1. Connect the LanXPLORER in the desired manner.
2. Select the menu point "Tests" on the standby
screen.
Symbol Overall test results
Test not performed.
Test performed and evaluated as passed.
Test performed and evaluated as failed.
6.1.1. Performing individual tests
1. Select the desired individual test.
2. Perform the test.
The result is stored in the short-term memory and displayed in the test summary.
6.1.2. R
All test results are deleted from the short-term memory.
All test results of the marked individual tests are deleted from the short-term memory.
6.1.3. Saving test results
All test results are stored in the current job and can be managed there.
esetting test results
1. Select reset all in order to delete all individual tests shown in the test summary.
1. Select reset selected in order to reset all marked individual tests that are shown
in the test summary.
1. Select Save to store all test results in the current job.
Figure 40: Test summary
3
6
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Chapter 6
Test description and procedure
6.2. Autotest
The autotest feature allows the installation to be checked quickly and easily. After pressing
the AUTOTEST button, the LanXPLORER automatically runs the individual tests set.
Selection of the individual tests in the test series depends on the instrument settings and the
type of wiring to be tested.
6.2.1. Run Autotest
1. Connect the LanXPLORER in the desired manner.
2. Set the Autotest options (the Autotest option settings are described in Chapter
3.5.2).
3. Select Run to start the Autotest.
6.2.2. Overall pass/fail result
After conclusion of the test series, the LanXPLORER displays an overall pass/fail result as well
as the individual pass/fail results.
Symbol Overall Autotest results
The Autotest is evaluated as passed all total,
when all individual tests are passed.
The Autotest is evaluated as failed all total, when
at least one individual test was failed.
You can view the results of the individual tests, save the
results or make Autotest settings.
Display of individual test results
4. Select the desired individual test.
5. Select More to view additional details on the specific test results.
6. Press Escape to return to the previous screen.
Figure 41: Autotest - Complete
overview
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Chapter 6
Test description and procedure
6.3. Wiremap test
Short circuits, discontinuities and erroneous circuits can be localised with the aid of the
wiremap test. The test results are displayed in the form of a graph to facilitate evaluation.
Any faults indicated in the wiremap test should be remedied before performing further tests,
because this would result in errors in the other tests.
The wiremap test guarantees the following minimum thresholds for error recognition (based
on four conductor pairs, optional shielding):
All wiring errors or combined wiring errors are indicated in the wiremap as faults.
Combinations of up to three interruptions, short-circuits or reversed connections are
recognised correctly.
In the case of discontinuities or short-circuits, the end of the cable, at which the fault
occurred, is specified (on Autotest screen for length measurement).
Split pairs are recognised on the basis of specific patters of contradictory NEXT values
(near-end crosstalk).
6.3.1. Performing Wiremap test
1. Disconnect the cable path to be tested from all network components.
2. Connect the LanXPLORER to one end of the cable path.
3. Connect a remote / active Remote to the other end of the cable path.
4. Select the menu point "Tests" on the standby screen.
5. Select the menu point "Wiremap".
6. Select Run to start the Wiremap test.
6.3.2. Display results
Displays on the Active Remote
A flashing LED on the Active Remote indicates the test status:
LED display Description
Red, slowly
Fast red: Fault
Green, fast
Orange Incorrect voltage
The end is near has been detected – Test not
performed.
The end is near has been detected - Cable path is
okay
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Page 39
Wiremap
Read the wiremap from right to left.
Item Description
1 Type of cable set
2 Display Preference
3 Wiremap results
Chapter 6
Test description and procedure
4 LanXPLORER
5 Length of pairs
6 Lines
7 Total length
8
Remote / Active Remote (indicated by LED
display).
Examples of errors
Pairs or pins with errors are shown in red.
Item Description
1 Short-circuit
2 Discontinuities
3 Line crossed
7. Select More to view detailed test results.
Figure 42: Wiremap
Figure 43: Short-circuit
39
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Test description and procedure
6.4. Testing a passive route without remote / active Remote
The LanXPLORER can generate a low and a high tone and
a warbling tone which alternates between the low and
high tone at a rate of 2 Hz and can be recognised by the
majority of common line testers (e.g. IDEAL No. 62-164).
Item Description
1 LanXPLORER
2 Patch Cord
Chapter 6
3 Wall Outlet
4 Patch Panel
5 Inductive receiver
Figure 44: Typical use of tone
generator
Performing test
1. Connect the free end of the cable path to the RJ45 network port on the
LanXPLORER.
2. Select the menu point "Tests" on the standby screen.
3. Select the menu point "ToneGen".
4. Find the open end of the cable path with an inductive receiver (e.g. IDEAL No.
62-164).
6.5. Netmap
This test searches a network for hosts. The LanXPLORER uses the test results to complete an
overview of all servers and printers present in the connected network. It also output the total
number of all devices found. A maximum of 511 hosts can be detected and displayed.
6.5.1. Performing test
1. Select the menu point "Tests" on the standby screen.
2. Select the menu point "Netmap".
3. Select Run to start the test.
6.5.2. Saving Netmap for comparisons - Verify
The device list can be saved in the instrument and used
for comparison with new tests.
1. Select Save Map to store the current Netmap.
2. Select the currently saved Netmap.
3. Select Rename to edit information.
4. Enter the desired information with the
alphanumeric keys.
5. Save the entry made with OK. You can exit the menu without saving the changes
with Cancel or Escape.
4
0
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
TestEquipmentDepot.com
Figure 45: Netmap
Page 41
Chapter 6
Test description and procedure
6.5.3. Display results
It is possible to view the test details on the individual hosts.
IP address
MAC address
Services
Station name
1. Select the desired option to display a host overview.
2. Mark the host for which you want to view more details.
3. Select the Details.
6.6. Verify
This test allows a Netmap already saved to be compared with the current Netmap.
6.6.1. Performing test
1. Select Setup to select the Netmap already saved for comparison.
NOTE:
The name of the file selected for comparison then appears in the menu window at the top
right.
The LanXPLORER then displays a comparison list for the
current Netmap and the saved Netmap.
2. Select the file to be compared and confirm your selection with Apply.
3. Select Run to start the comparison test.
Image Description
same
diff
The same host was recognized in the
comparison file and the current Netmap.
The host is new in the current Netmap or
the host is not present in the current
Netmap
Figure 46: Verify - Comparison
overview
Saving Netmap for comparisons - Verify
The current device list can be saved in the instrument and used for comparison with new
tests (see 6.5.2).
6.6.2. Display results
Show comparison list
It is possible to view the test details on the comparison test.
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Chapter 6
Test description and procedure
All Hosts;
New Hosts;
Missing Hosts.
1. Select the desired option to display a host overview.
View test details
It is possible to view the test details on the individual hosts.
IP address;
MAC address;
Services;
Station name.
1. Select the desired option to display a host overview.
2. Mark the host for which you want to view more details.
3. Select the Details.
6.7. Ping
This test checks whether a host is accessible via the network and how long the host requires
to reply.
For this purpose the LanXPLORER sends a preset number of pings to the target address and
waits for the reply from the host.
6.7.1. Performing test
1. Select the menu point "Ping".
2. Select Setup to define the test parameters.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
4. Select Run to start the test.
6.7.2. Display results
Image Description
Target Target address
In Progress – test running
Info
Tx Count Pings sent / total number of pings
Rx Count Pings received
Delay Time between sending and receiving pings
Passed – Test passed
Unknown host – address not found
Figure 47: Ping test result
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Chapter 6
Test description and procedure
6.8. Voice over IP (VoIP)
This test allows transfer parameters of VoIP devices to be measured.
For this purpose the LanXPLORER is switched between the VoIP device and the network in the
inline mode and detects incoming calls automatically. From the start of the test, the
LanXPLORER writes call sequentially and compares these with the set quality parameters.
6.8.1. Performing test
1. Select the menu point "VoIP".
2. Select Setup to define the quality parameters for the test.
3. Select Start to start the test.
The LanXPLORER now writes the calls sequentially and
shows the last 10 calls that have been recorded.
6.8.2. Display results
Image Description
Call
No. Consecutive number
Start Call begin
to Call end
Length Call period
QOS
The call is evaluated as passed.
The call is evaluated as fault.
Service quality
Call corresponds with the quality
parameters
Call does not correspond with the
quality parameters
The call had not been accepted.
Have the test details for VoIP-Trace displayed
1. Select the desired call.
2. The VoIP-Trace is displayed by selecting Trace.
3. Press Escape to return to the previous screen.
Figure 48: VoIP - Test result
Have the test details for the service quality displayed
1. Select the desired call.
43
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Test description and procedure
2. Further test details are displayed by selecting QOS.
Image Description
Jit Jitter – Call distortion in ms
Dly Delay – Call delay in ms
3
. Press Escape to return to the previous screen.
6.9. Trace Route
This test allows display of all hops up to arrival at the target address.
6.9.1. Performing test
1. Select the menu point "T-route".
2. Select Setup to define the test parameters.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
4. Select Run to start the test.
Chapter 6
6.9.2. Display results
Image Description
Target IP target address
Info
Hop IP address of hop skipped.
Tx ms
Passed – Test passed.
Failed – Test failed.
Time required to reach next hop in
milliseconds.
Figure 49: Trace Route - Test
result
6.10. Blink
This test allows display of the Ethernet port to which the test cable is connected.
6.10.1. Performing test
1. Select the menu point "Blink".
2. Select Run to start the test.
On the Ethernet device the corresponding connection point then blinks intermittently.
3. Select Stop to terminate the test.
NOTE:
Speed and colour of the blinking LED changes periodically and is dependent on the switch
type.
4
4
Page 45
Test description and procedure
6.11. Power over Ethernet (PoE)
This test allows the Ethernet power supply for the connected device to be tested.
6.11.1. Performing test
1. Select the menu point "PoE".
2. Select Setup to define the test parameters.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
4. Select Run to start the test.
The LanXPLORER then performs the following steps:
Measurement of incoming voltage;
Measurement of incoming current;
Calculation of resulting power;
Comparison of test results with standard values.
Figure 50: PoE - test result
Chapter 6
6.11.2. Display results
Image Description
Status
Test Type Type of test
Pair Pair
Voltage Voltage
Current Current
Power Power
Passed – PoE recognised
Failed – PoE not recognised
6.12. Loop
This test allows measurement of the network transfer rate. In this test the LanXPLORER
serves as a reply box for a measuring instrument with active layer (up to stage 4) (e.g. Trend
Unipro or Trend Multipro).
The LanXPLORER can be set to one of the following types of loops, preset in the instrument:
Wireline
Mac
IP
UDP
45
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Chapter 6
Test description and procedure
6.12.1. Performing test
1. Select Setup.
2. Set the type of loop specified by the measuring instrument with active layer.
3. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
4. Select Run to start the test.
6.13. PC Diagnosis
With this test the LanXPLORER can provide information on the MAC and IP level of the
connected PC. Moreover information is output on data transfer (traffic).
1. Select the menu point "PC Diag".
2. Select Run to start the test.
Figure 51: PC Diagnosis
6.14. Statistics
The availability of individual statistics depends on the model version and test setup of the
LanXPLORER.
Statics are kept automatically on active networks and saved together with the tests
performed.
1. Select the menu point "Stats" on the standby
screen.
2. Select the desired statistics to be displayed.
52
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Chapter 6
Test description and procedure
The LanXPLORER can keep the following statistics on active networks.
Image Description
Top Ten Display of 10 largest wideband users, error sources and protocols.
IP Display of device IP login configuration.
VLAN Display of recognised, active virtual networks presently in use.
Displays the package statistics in layer 2:
MAC
LINK
NOTE:
Further information on evaluation of the test and statistics is available in our workshops.
More: further package statistics
Size: Distribution size of the package
Display of link information:
Port: Detailed information for configuring the port8
Fault: Detailed fault counter on layer 1
Partner: Possible connecting speeds
6.15. WiFi
With this test the LanXPLORER can test wireless networks within reception range. An
overview the tests available is given in Table CHAPTER 4.
1. Select the menu "Ports" "WiFi".
2. Select Scan to start recognition of the networks.
6.15.1. Connecting to a network
3. Select a network with which you want make
a connection.
4. Select Join in order to connect with the
network selected.
5. Confirm the screen message with OK if you
want to configure the network.
The device detects and sets the coding type
automatically.
6. Select the menu point Code.
7. Enter the network code with the
alphanumeric keys.
8. Save the entry made with OK. You can exit
the menu without saving the changes with Cancel or Escape.
9. Save the entry made with Apply. You can exit the menu without saving the
changes with Escape.
53
8
In the fibre-optic conductor mode, lighting power that is additionally received and transmitted is
displayed in µW (depending on the SFP version).
4
7
Page 48
Chapter 6
Test description and procedure
10. In the option Code type, set ASCII or HEX.
NOTE:
The information required for setting the network has to be requested from your system
administrator.
If a Default Accesspoint has been saved in the LanXPLORER, when activated, the device
connects to the WiFi function automatically using this Accesspoint.
11. Select Apply in order to take over the settings.
12. Select Join in order to connect with the network.
13. Confirm the screen message with OK.
The SSID of the network with which you are connected will be displayed in bold and
underlined.
14. Select Save to store all test results in the current job.
15. Select Details to view further information on individual networks.
6.15.2. Performing tests
The name of the IP address and of the network is shown on the standby screen with which
the device has been connected.
1. Select the menu point "Tests" on the standby screen.
22. Select the desired individual test.
23. Perform the test.
The result is stored in the short-term memory and displayed in the test summary.
48
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CHAPTER 7
Wiring test on fibre-optic conductors and SFP modules
7.1. Safety precautions
ATTENTION!
Never look directly into the socket of the SFP module, at connector surfaces, open fibre
ends or into connectors. The danger exists that light in the non-visible spectrum could be
emitted and permanently damage your eyes.
If you are not sure whether the device is switched on or if the fibre is conducting light,
always be on the safe side and assume that light could be emitted.
Treat open fibres properly; fibre splinters can pose an injury hazard.
Protect your eyes when working on open fibres; fibre splinters can cause permanent eye
damage.
Never leave fibre remnants lying around open and never dispose of such remnants loose
with domestic wastes; the fibre splinters pose an injury hazard.
Before cleaning SFP modules, we recommend removing them from the instrument. This
ensures that light cannot be admitted inadvertently during the cleaning process.
CAUTION!
Observe the maximum measuring range when connecting SFP modules to a light
conducting link (see specifications for individual SFP modules). Exceeding this distance can
lead to damage to the SFP modules.
7.2. Instructions for cleaning SFP modules and patch cables
NOTE:
Before connecting the measuring cables to the SFP modules, ensure that the connectors on
the measuring cables are clean.
Clean the ferrule on the SFP sockets with dry, lint-free, non-scratching materials.
The connectors can be cleaned with suitable fibre-glass cleaning cloths or cleaning swabs.
IDEAL recommends cleaning set #1219-00-1621 for care of the SFP modules and patch
cables.
49
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CHAPTER 8
LanXPLORER Firmware Update
The LanXPLORER firmware should be updated at regular intervals. The latest firmware update
can be downloaded from the IDEAL INDUSTRIES Ltd Internet site.
If you register for the Newsletter on the IDEAL INDUSTRIES Ltd Internet site, you will be
notified of new downloads automatically.
The LanXPLORER firmware can be updated using as USB storage device.
NOTE:
Before updating the firmware, make a backup of the test data on the LanXPLORER.
When updating the firmware, power should be supplied to the LanXPLORER using the
charger/power pack or ensure that the rechargeable batteries are fully charged.
Data export and data import is accomplished exclusively to/from a USB storage device
connected to the LanXPLORER.
1. Store the firmware update on an empty USB storage device.
2. Plug the USB storage device into the USB interface on the LanXPLORER.
3. Switch on the LanXPLORER.
4. Ensure that the rechargeable batteries in the LanXPLORER are charged or
connect the LanXPLORER to mains power.
5. Select the menu point Setup.
6. Select the menu point "System".
7. Select the menu point "Update".
8. Update the software. You can exit the menu
without saving the changes with Cancel or
Escape.
9. Select "Confirm" to start the update.
10. Wait until the update has concluded and the
main menu appears on the LanXPLORER
display after restarting.
11. Remove the USB storage device.
Figure 54: Update
NOTE:
Depending on the update, the LanXPLORER will re-start automatically or requires a manual
re-start.
5
0
Test Equipment Depot - 800.517.8431 - 99 Washington Street Melrose, MA 02176
TestEquipmentDepot.com
Page 51
CHAPTER 9
Figure
55
: Changing
the socket
Spare parts - Socket inserts
The LanXPLORER provides the possibility of replacing damaged or worn sockets with the RJ45
socket insert set (Ideal 150058).
Equipment included
Quantity Description
1 Tool
10 Replacement insert
Changing the socket insert
1. Switch the LanXPLORER off.
2. Connect the tool onto the socket insert that
has to be replaced.
3. Carefully pull out the insert from the socket
using the tool.
4. Insert in the new insert into the socket of the
LanXPLORER using your finger.
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Figure 56: Changing the socket
Page 52
CHAPTER 10
Customer service
10.1. Technical Support and Service
NOTE:
If cleaning is required, please use a soft cloth and mild detergent suitable for plastics.
Never immerse the instrument in water.
When returning instruments for service or calibration:
1. Use a stable shipping box. We recommend a stiff cardboard box with double
walls.
2. Wrap the instrument on all sides with 70 to 100 mm thick, shock-absorbing
material to provide stable padding and prevent the instrument from sliding
around in the package.
3. Ensure that the shipping box is sealed securely.
Before sending in an instrument for service please contact your local representative or one of
the IDEAL INDUSTRIES affiliates listed below. If your local representative does not offer
service itself, it can help you to send your tester in to an authorised IDEAL INDUSTRIES Ltd
service office.
North / South America
IDEAL INDUSTRIES Corporation
9650 Chesapeake Drive
San Diego, CA 92123
Tel: 800-854-2708
Fax: 858-715-7003
DACH (Germany, Austria, Switzerland)
IDEAL INDUSTRIES GmbH
Gutenbergstrasse 10
85737 Ismaning, Deutschland
Tel: +49-89-99686-0
Fax: +49-89-99686-111
Email: Ideal_Germany@idealindustries.com
Great Britain (Belgium, Denmark, Finland, Iceland, Luxembourg, Netherlands,
Norway, Sweden, Italy, Eastern Europe, Portugal, Spain, MEA)
Ideal Industries NETWORKS DIVISION
UNIT 3, EUROPA COURT
EUROPA BOULEVARD
WESTBROOK
WARRINGTON WA5 7TN
CHESHIRE ENGLAND
TEL: +44-1925-444446
FAX: +44-1925-445501
Email: Ideal_UK@idealindustries.com
52
Page 53
France
IDEAL INDUSTRIES NETWORKS (FRANCE)
ZA Burospace
Bâtiment 7
Route de Gisy
91570 Bièvres
France
Tel: +33-1- 69 35 54 70
Fax: +33-1- 60 19 00 48
E-mail: francesales@idealnwd.com
China
IDEAL Industries China, L.L.C.
Unit 911, Tower W1, Oriental Plaza
No. 1 East Chang An Avenue, Dongcheng District
Beijing, 100738, China
Tel: +86-10-8518-3141
Fax: +86-10-8518-3143
Brazil
Chapter 10
Customer service
IDEAL INDUSTRIES BRASIL LTDA.
America Business Park
Av. Marginal do Rio Pinheiros,
05200 – 201/F – 05693 – 000 -
Sao Paulo – SP – Brasil
Telephone (main) +55-11-3759-8777
Telephone (techsupport) +55-11-3759-8776
Fax: +55-11-3759-8775
Email: Brazil@idealindustries.com
Mexico
IDEAL Industries Mexico
Parque Intermex
Periferico Sur 7999 A
Col. Sta. Ma. Tequepexpan
Tlaquepaque, Jalisco 45601
Mexico
Tel: +52-33-37702320
Fax: +52-33-37702300
Australia
IDEAL Industries (Australia) PTY.Limited
Level 6
75-85 Elizabeth Street
Sydney NSW 2000 Australia
Tel: 61300-765-800 (Australia)
Tel: 61405-123-100 (New Zeeland)
Fax: 61300-765-801
53
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Chapter 10
Customer service
10.2. Internet
IDEAL INDUSTRIES Ltd has set up a website for LAN cable testing products, where you can
obtain the latest information on cable testing applications and download firmware upgrades
with the aid of your PC and a modem.
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