ICT EliteSuite User Manual

EliteSuite
LCD Keypad
User Manual
PUBLICATION INFORMATION
5152 R First Publication
7075 R Update to User Programming & Options Selection
EliteSuite™ User Manual
CONTENTS
INTRODUCTION ..................................................... 1
OPERATION ........................................................... 2
INDICATOR LIGHTS ....................................................................2
VISUAL DISPLAY.........................................................................3
AUDIBLE TONE...........................................................................3
ALARM MEMORY .........................................................................4
TROUBLE DISPLAY......................................................................5
MASTER CODE ...........................................................................7
DURESS CODE ...........................................................................7
USER SETUP........................................................... 8
PROGRAMMING USER CODES.......................................................8
MODIFYING USER OPTIONS .........................................................10
User Card Numbers.....................................................................14
ARMING/DISARMING........................................... 17
EXIT DELAY ...............................................................................17
DISARMING ...............................................................................17
REGULAR ARMING ......................................................................18
STAY ARMING ............................................................................18
FORCE ARMING..........................................................................19
BYPASSING ZONES.....................................................................20
ONE KEY ARMING .......................................................................21
SPECIAL FEATURES.............................................. 22
CHIME ZONES............................................................................22
DISABLE AUDIBLE OUTPUT ..........................................................22
MESSAGES ................................................................................23
PANIC ALARM.............................................................................24
FIRE ALARM...............................................................................24
CONFIGURATION ................................................. 26
ZONE DESCRIPTION....................................................................26
FIRE ZONE.................................................................................26
ONE KEY ARMING .......................................................................27
PANIC KEYS...............................................................................27
TIMERS.....................................................................................27
USERS ......................................................................................28
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INTRODUCTION
Your suite has been equipped with the EliteSuite™ Security System. The EliteSuite™ Security System will give you peace of mind by providing reliable security protection.
The EliteSuite™ System is an advanced technology security system specifically designed to enhance the functionality of condominium and apartment security with flexible local monitoring and offsite communication.
The elegant and user friendly EliteSuite™ Keypad maintains complete control of your residence providing easy to understand information.
All the actions performed in your security system will be executed and displayed through the EliteSuite™ keypad. Therefore, before using your EliteSuite™ security system, we highly recommend you read this manual carefully and have your property manager explain basic system operation to you.
Please consult the configuration section on page 26 to find out how your system is configured. Some features may not be available depending on your system configuration.
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OPERATION
The following section provides you with information on how to use the EliteSuite™ keypad.
When the text [USER CODE] is shown this indicates that you are required to enter your user code. The default Master Code to gain access to your system is . This code MUST be changed, see section 0 on page 7 on how to program user codes.
Many of the features and options must be enabled by the installation company or property manager. If the feature is not programmed or an option is not enabled the system will generate a rejection tone. Refer to the system configuration tables in section 0 on page 26.
INDICATOR LIGHTS
The EliteSuite™ LCD keypad features three status indicator lights showing the condition of the EliteSuite™ Security System.
Power / Trouble Indicator Ready Indicator Armed / Alarm Indicator
Figure 1 - Indicator Lights
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Power / Trouble Indicator
When FLASHING, indicates that there is a trouble condition present. When ON, the system is powered and operating normally. If there is a complete power failure this indicator will be OFF.
Ready Indicator
When ON, the system has all zones closed and is ready to be armed. When OFF, one or more zones in the system are open and the system cannot be regular armed.
Armed / Alarm Indicator
When FLASHING, the system is in alarm and you need to enter your user code. When ON, the system is armed and you may enter your user code to disarm.
VISUAL DISPLAY
The EliteSuite™ LCD keypad features a rich 32 Character LCD (Liquid Crystal Display) display showing customised messages. All messages are shown on the LCD screen.
AUDIBLE TONE
When you press a key on the EliteSuite™ LCD keypad a short audible tone is generated. Other tones are generated when certain functions are used, you should be familiar with the following audible tones.
Confirmation Tone
When an operation (arming/disarming) is successfully entered on the keypad or when the system switches to a
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A
new status/mode, the keypad generates a series of four audible tones.
Rejection Tone
When the system times out or when an operation is incorrectly entered on the keypad, it will generate a continuous audible tone for three seconds.
ALARM MEMORY
All zones that generate an alarm will be stored in the memory of the EliteSuite™ Keypad. If an alarm has occurred on your system, the display will scroll between the default display and the following screen:
larm Memory
[MEMORY] To view
Viewing Alarm Memory
1. Press and hold the memory key for 2 seconds or press memory and enter your [USER CODE].
2. Use the up and down keys to scroll the alarm memory message.
3. To choose another menu option press menu or to exit press the clear key.
The alarm memory can also be accessed from the main menu by pressing or scrolling to the Memory option and pressing the enter key.
Clearing Alarm Memory
The alarm memory is cleared automatically next time you arm your EliteSuite™ system.
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TROUBLE DISPLAY
The EliteSuite™ Security System continually monitors five system trouble conditions that can occur on your system.
All trouble conditions are cleared automatically by the system when the fault is rectified. It is recommended that you inform your property manager or security company if a trouble condition occurs.
When a trouble condition occurs the EliteSuite™ keypad can be programmed to generate an audible tone every 120 seconds. The trouble tone is cancelled when the trouble condition is viewed or the condition is returned to normal. To silence the keypad completely see section 0 on page 22.
Viewing System Trouble Information
1. Press the menu key then enter your user code.
2. Use the up and down keys to scroll to the TROUBLE menu or press .
3. Use the up and down keys to view the troubles currently present in the system.
4. To choose another menu option press menu or to exit press the clear key.
TROUBLE LIST
The five troubles that can occur in your system are detailed in the following list.
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Host Comms
Communication with the host system is currently offline. This is possibly due to maintenance or a system fault. Contact the property manager or security installation company if the problem persists.
Zone Fault
A zone in the system is faulty or the wiring has been damaged. Contact the property manager or security installation company to arrange for your system to be serviced.
Cover Tamper
The cover of the EliteSuite™ system is open and may have been damaged. Contact the property manager or security installation company to arrange for your system to be serviced.
Timer Loss
A complete power failure of your system has occurred and the time has been lost. The time will automatically be updated.
Fire Loop
The fire detection wiring or a fire detector has become faulty. Contact the property manager or security installation company to arrange for your system to be serviced.
Fire Zones and Fire Loop trouble detection MUST be enabled by your property manager or installation company. Please refer to the system configuration table on page 27.
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USER CODES
User Codes are personal identification numbers that allow you to enter certain programming modes, arm or disarm your EliteSuite™ system as well as activate or deactivate home automation functions. The EliteSuite™ system supports up to eight user codes.
MASTER CODE
By default User 01 is a master code for your system. A master code can perform the arm or disarm functions and
modify and delete any user code, change user options and modify user card numbers. Other users can be given a master code by enabling User Option 2 for each new master user, please see section 0 for details.
DURESS CODE
If you are forced to arm or disarm your system, entering the user code assigned to User 08 will arm or disarm the system and immediately transmit a silent message (Duress Code) to the Property Management System or Security Company.
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USER SETUP
Entering the User Setup Menu
1. Press the menu key then enter your [USER CODE].
2. Use the up and down keys to scroll to the User Setup menu and press enter, or press to access
the menu directly. The display will show:
Select user To modify [01]
3. You can now use the up and down keys to scroll the user(s) in the system. Press the enter key to program to enter the User Setup menu for the user number that is displayed.
You can now choose from the Modify Code, Options or Add Card selections explained below. To choose another menu option press the menu key or to exit press the clear key.
PROGRAMMING USER CODES
Your EliteSuite™ system uses four digit user codes, where each digit can be any value from 0 to 9. Avoid programming simple or obvious user codes, such as part of your telephone number or address and codes such as 1234, 1111 or 1212.
Programming User Codes
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From the User Setup Menu (see section 0 to access), press or use the up and down keys to scroll to the Modify Code option and press the enter key.
Select PIN
[****]
Using the - keys, enter the new code for the user and then press the enter key. The EliteSuite™ keypad will then prompt for confirmation of the user code. Repeat the user code and press the enter key to confirm.
Deleting User Codes
To delete a user code, follow the same procedure to program the user code, and when the old user code is displayed, press the force key to clear the user code.
Changing User Codes
To change a user code, overwrite the current user code with the new value and then press the enter key.
EliteSuite™ User Manual
MODIFYING USER OPTIONS
The User Option menu contains options for arming, disarming and door latching for the optional Card Reader interface. If your EliteSuite™ system is not equipped with a Card Reader interface, changes to these options will have no effect.
From the User Setup Menu (see section 0 to access), press or use the up and down keys to scroll to the Options menu and press the enter key.
Modifying User Options
Use the up and down keys to scroll through the available options. Press the key to turn the option ON, or the key to turn the option OFF while viewing that option. Once the options have been set press the enter key to return to the User Menu. The available options are described below.
Code Can Arm System Only: N
Option 1 – Arm Only Code
5 Enabled allows the user code to be used
only for arming the EliteSuite™ system.
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6 Disabled allows the user code to arm and
disarm the EliteSuite™ system.
User Can Modify Other Users: N
Option 2 – Master User
5 Enabled allows the selected user to access
the User Setup menu and modify codes, card numbers and options of all other users.
6 Disabled prevents access to the User Setup
menu.
Disarm On Single Badge Enabled: N
Option 3 – Single Badge Disarming
For Card Reader Interface Equipped Systems Only
5 Enabled allows the selected user to disarm
the EliteSuite™ system by presenting the card programmed for that user at the Card Reader.
6 Disabled will allow only unlocking of the
door where the card is presented, and the system will remain armed until disarmed by PIN entry on the keypad or a card being
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presented by a Single Badge Disarm enabled user.
Each user may have only 1 of the following Triple Badge options enabled at any time. Enabling one of the triple badge user options will automatically disable all other Triple Badge user options for you.
rm on 3
Badge Enabled: N
Option 4 – Triple Badge Arming
For Card Reader Interface
5 Enabled allows the selected user to regular
arm the EliteSuite™ system by presenting the card programmed for that user at the Card Reader three times in quick succession.
6 Disabled prevents triple card presenting
from arming the system.
3 Badge Latch Door Toggle: N
Option 5 – Triple Badge Door Latching
Equipped Systems Only
For Card Reader Interface Equipped Systems Only
5 Enabled allows the selected user to toggle
a door lock open or closed upon presenting
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their card 3 times in quick succession.
6 Disabled prevents triple card presenting
from toggling the door lock.
3 Badge Latch Door 2 Hours: N
Option 6 – Triple Badge Latch 2 Hours
5 Enabled allows the selected user to hold a
door open for 2 hours upon presenting their card 3 times in quick succession.
6 Disabled prevents triple card presenting
For Card Reader Interface Equipped Systems Only
from latch opening the door.
3 Badge Latch Door 4 Hours: N
Option 7 – Triple Badge Latch 4 Hours
For Card Reader Interface Equipped Systems Only
5 Enabled allows the selected user to hold a
door open for 4 hours upon presenting their card 3 times in quick succession.
6 Disabled prevents triple card presenting
from latching the door open.
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3 Badge Latch Door 8 Hours: N
Option 8 – Triple Badge Latch 8 Hours
For Card Reader Interface Equipped Systems Only
5 Enabled allows the selected user to hold a
door open for 8 hours upon presenting their card 3 times in quick succession.
6 Disabled prevents triple card presenting
from latching the door open.
Any user that has a Triple Badge Latch Option enabled may present their card three times while the door is latched open to cancel the latching and immediately lock the door.
User Card Numbers
This menu is only for Card Reader interface enabled readers. Modifying User Card Numbers without a card reader interface installed in your EliteSuite™ system will have no effect.
The EliteSuite™ Alarm system is able to be interfaced with a EliteSuite™ Card Reader device to provide proximity card access to your condominium. If the Card Reader interface
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has been installed, each user can be assigned a unique card number that is stored on a proximity card or tag device. If you wish to obtain these devices, please contact your property manager or security installation company.
Programming User Card Numbers
From the User Setup Menu (see section 0 to access), press or use the up and down keys to scroll to the Add Card option and press the enter key. The card details can now be entered manually via the keypad or automatically by presenting the card at a reader interface.
Manually Programming a User Card
Facility Number:
0000000000
Using the - keys, enter the new Facility Number for the user and then press the enter key. The EliteSuite™ keypad will then prompt for the Card Number.
Card Number: 0000000000
Automatically Programming a User Card
Facility Number:
0000000000
When at the Facility Number entry screen, present the new user card at the installed Card Reader. The Facility and Card Numbers will be updated in your EliteSuite™ system and the new Facility Number will be displayed. Press the
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enter key to confirm. The EliteSuite™ keypad will then show the updated Card Number, press the enter key again to confirm.
Deleting a User Card
To delete a user Card Number, follow the same procedure to program the Facility and Card Number, and when the old number is displayed, press the force key to clear the Facility or Card Number.
Changing a User Card
To change a user code, overwrite the current Facility and Card Number with the new value and then press the enter key.
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ARMING/DISARMING
To take full advantage of your EliteSuite™ System, you should familiarize yourself with the different arming methods.
EXIT DELAY
After entering a valid arming sequence the exit delay time will provide you with enough time to exit the protected area before the system arms. The keypad will generate a beep­beep tone repeatedly during the exit delay period. The tone will increase in frequency to indicate that only ten seconds remains.
DISARMING
To disarm an armed system or an alarm, enter your user code. An entry point, like the front door, will be programmed with an entry delay time. When an entry point is opened, the keypad will emit a continuous audible tone until you disarm the system. Your EliteSuite™ system will not generate an alarm until this timer elapses. All user codes can be used to disarm the system.
Deactivating Alarm
To deactivate an alarm enter your [USER CODE]. This will also disarm the system if it was armed.
Disarming Your System
1. Enter through a designated entry point (Entry Door), the entry delay time will start and the keypad will emit a continuous audible tone.
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2. Enter your [USER CODE].
REGULAR ARMING
Regular arming arms your system.
Arming Your System
1. Check that the system is ready to arm and all zones are closed (Ready Indicator is Green).
2. Enter your [USER CODE].
3. The exit delay will start and you can now leave your premises.
Quick arming can be used by pressing and holding the arm key. This option MUST be enabled by your property manager or installation company. See the configuration section on page 26.
STAY ARMING
This method allows you to remain in the protected area while partially arming the system. Stay zones are zones that are bypassed when the system is stay armed. For example, when you go to sleep at night, doors and windows can be armed without arming other zones like motion detectors.
Stay Arming Your System
1. Check that all zones that are not stay zone(s) are closed and ready to arm.
2. Press the stay key then enter your [USER CODE].
3. The exit delay will start.
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Instant Arming Your System
1. During the EXIT DELAY press and hold the key for 2 seconds. The system will instant arm all zones, any zone will trigger the alarm immediately.
Fast Stay Arming
1. To fast stay arm your system press and hold the stay key for two seconds.
Switching From Stay To Regular/Force Armed
1. If you need to leave your premises and want to arm the system fully you can use the fast exit arming method. Press and hold the force key or arm key to switch to exit delay and arm in either force or regular arming.
FORCE ARMING
Force Arming allows you to rapidly arm the system without waiting for all zones in the system to close. During force arming, a forced zone is considered deactivated until it closes, then the system will arm that zone. Force arming is commonly used when a motion detector is protecting the area occupied by a keypad. For example, when arming and the motion detector is programmed as a force zone, the system will allow you to arm even if the zone is open.
Force Arming Your System
1. Check that all zones that are not force zone(s) are closed and ready to arm.
2. Press the force key then enter your [ USER CODE].
3. The exit delay will start.
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To fast force arm your system press and hold the force key for two seconds. This option MUST be enabled by your property manager or installation company. Refer to the system configuration table on page 26.
BYPASSING ZONES
Bypassing zones allows you to program the alarm system to ignore (deactivate) specified zones the next time the system is armed. For example, you may wish to bypass certain zones when workers are renovating part of your establishment. Once the system is disarmed, the bypass settings are erased.
Bypassing Zones
1. Press the bypass key then enter your [USER CODE].
2. Use the up and down keys to scroll to the zone(s) you want to bypass.
3. Press the bypass key to change the bypass status of the selected zone.
4. Press the enter key to store the bypass settings and exit.
5. Press the clear key to exit without making changes.
To remove the bypass setting select the zone again and press the bypass key, to remove all bypassed zones press the force key.
Bypass Zone Recall
After disarming the system, the bypass entries are erased. The Bypass Recall Feature reinstates the previous bypass entries saved in memory. This eliminates the need to
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manually re-program the bypass entries every time you arm the system if you are always bypassing the same zone(s).
1. Press the bypass key then enter your [USER CODE].
2. Press and hold the bypass key for 2 seconds the last settings will be loaded. You may change these settings if required.
3. Press the enter key to store the byp a ss settings and exit.
4. Press the clear key to exit with out making changes.
ONE KEY ARMING
One key arming can be used to arm the system in regular, force, stay and instant arming modes. You can use this feature to allow specific individuals like service personnel (i.e. cleaners) to arm without giving them access to any other alarm system operations.
One key arming MUST be enabled by your property manager or installation company. Refer to the system configuration table on page 27.
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SPECIAL FEATURES
The EliteSuite™ System offers many unique features.
CHIME ZONES
A chime enabled zone will generate an audible tone every time that the zone opens. The chime feature is excellent for a front door.
Chiming Zones
1. Press the menu key then enter your [USER CODE].
2. Use the up and down keys to scroll to the chime menu or press .
3. You can now use the up and down keys to scroll the zone(s) in the system. Press the enter key to toggle the chime option for the selected zone.
You can now select another Chime Zone to edit by following the instructions from step 2. To choose another menu option press the menu key or to exit press the clear key.
To clear all chimed zones at step 3 press the force key.
DISABLE AUDIBLE OUTPUT
It may be desirable to disable the audible tone on your keypad. This will prevent the beeper from generating any notification of alarms, exit delay or entry delay. The keypad
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will continue to generate a tone when a key is pressed and to provide audible confirmation.
Disabling Audible Output
1. Press and hold the clear key.
2. Keypad will generate one long audible tone (rejection tone) to signify that the audible output is disabled.
To enable the audible output repeat the above steps, the keypad will generate four audible tones to indicate that the audible output has been enabled.
MESSAGES
The EliteSuite™ system provides powerful message handling capabilities to allow communication with a property or facility manager. Up to four messages can be stored by the EliteSuite™ system. A new message that has been sent to your system is announced by an audible tone and the text "New Message [MENU] To View".
Viewing Messages
1. Press the menu key then enter your [USER CODE].
2. Use the up and down keys to scroll to the message menu or press .
3. Use the up and down keys to scroll the available messages(s). Pressing the enter key will acknowledge the message.
To choose another menu option press the menu key, or to exit press the clear key.
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Once all messages are acknowledged the new message indication display will not be shown. Any new messages will overwrite the oldest message that is present.
Erasing Messages
To completely remove a message from memory, press the force key while viewing the message.
PANIC ALARM
The EliteSuite™ system can provide three panic alarms that can immediately generate an alarm after simultaneously pressing and holding two specific buttons for three seconds. Based on your needs, these panic alarms can generate audible alarms (sirens or bells) or silent alarms and can communicate specific messages to your monitoring station or property manager.
Press & hold keys and for the panic alarm. Press & hold keys and for a medical alarm. Press & hold keys and for a fire alarm.
All Panic Alarm activations MUST be enabled by your property manager or installation company. Please refer to the system configuration table on page 27.
FIRE ALARM
When a fire alarm occurs, the EliteSuite™ will emit three audible tones at 2 second intervals until reset by entering a valid user code. If the zone is a delay fire zone, there is a delay of thirty seconds before the system contacts the security company or property manager.
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A delayed fire zone will prevent unnecessary reporting of false alarms allowing you to reset the fire alarm before a report is sent. If there is no fire condition, contact your property manager or security company immediately to avoid an unnecessary response.
A delayed fire zone will automatically cancel if the smoke detector is reset within 30 seconds. Pressing any key on the keypad during the first 30 seconds will silence the alarm for 90 seconds.
Fire Alarm functions MUST be enabled by your property manager or installation company. Please refer to the system configuration table on page 26.
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CONFIGURATION
The EliteSuite™ system has many options that are enabled by your installer. The following lists the options and how your system is configured. Use this location to write your user names and any information about your system.
ZONE DESCRIPTION
The following lists the zones in your system and how each zone is configured.
ZONE ZONE NAME FORCE STAY BYPASS
01 ZONE 1
02 ZONE 2 5 5 5 03 04
5 5 5
FIRE ZONE
The following lists the fire zone configuration for your system. Enabled Disabled
Fire Zone
Delayed Fire Zone
Your fire zone is located on zone ____________ and operates with a delay of _____ seconds.
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ONE KEY ARMING
The following lists the one key arming method(s) that are enabled on your system. Enabled Disabled
Regular Arming
Stay Arming 5 Force Arming 5 Instant Arming 5
5
PANIC KEYS
The following lists the panic key configurations that are enabled on your system. Enabled Disabled
[1] + [3] Panic Alarm
[4] + [6] Medical Alarm 5 [7] + [9] Fire Alarm 5
5
TIMERS
Your entry time is programmed to be _030_ seconds. This is the time that you have before an alarm is generated if you enter through the zone __ZONE 1__
Your exit time is programmed to be _030_ the time that you have to exit before the system arms.
If an alarm occurs the siren/beeper will activate for _005_ minutes unless disarmed.
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seconds. This is
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USERS
The following table should be used to keep a record of the users programmed in your EliteSuite™ system. Record the name of the user only. Do not write the user code. All users can arm and disarm the system.
USER USER NAME DURESS ARM ONLY
01 MASTER
02 03 04 05 06 07 08
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WARRANTY
The Seller warrants its products to be free from defects in materials and workmanship under normal use for a period of one year. Except as specifically stated herein, all express or implied warranties whatsoever, statutory or otherwise, including without limitation, any implied warranty of merchantability and fitness for a particular purpose, are expressly excluded. The Seller does not install or connect the products and because the products may be used in conjunction with products not manufactured by Seller, Seller cannot guarantee the performance of the security system. Seller's obligation and liability under this warranty is expressly limited to repairing or replacing, at Seller's option, any product not meeting the specifications. In no event shall the Seller be liable to the buyer or any other person for any loss or damages whether dire ct or indi rect or consequential or incidental, including without limitation, any damages for lost profits, stolen goods, or claims by any other party caused by defective goods or otherwise arising from the improper, incorrect or otherwise faulty installation or use of the merchandise sold.
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Unit C, 6 Ascension Place, Mairangi Bay, P.O. Box 302-340
North Harbour, Auckland, New Zealand.
Phone: +64 (9) 476 7124 y Fax: +64 (9) 476 7128
www.integratedcontroltechnology.com
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