Icron Raven 3104 Users Guide

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Icron USB 3-2-1 Raven™ 310 4
4-Port USB 3.1, 100m CAT 6a/7
Point-to-Point Extender System
User Guide
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Thank you for purchasing the USB 3-2-1 Raven™ 3104.
Please read this guide thoroughly.
Model
Icron USB 3-2-1 Raven 3104 00-00421 00-00422 00-00423 00-00424 00-00425
North
American
System
European
System
United
Kingdom
System
Australia
System
Japan
System
FCC Radio Frequency Interference Statement Warning
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received including interference that may cause undesired operation.
CE Statement
We, Icron Technologies Corporation, a Maxim Integrated brand, declare under our sole responsibility that the USB 3-2-1 Raven™ 3104, to which this declaration relates, is in conformity with European Standards EN 55024, EN 55032, EN 61000, and RoHS Directive 2011/65/EU + 2015/863/EU.
IC Statement
This Class B digital apparatus complies with Canadian ICES-003 Issue 6.
WEEE Statement
The European Union has established regulations for the collection and recycling of all waste electrical and electronic equipment (WEEE). Implementation of WEEE regulations may vary slightly by individual EU member states. Please check with your local and state government guidelines for safe disposal and recycling or contact your national WEEE recycling agency for more information.
Product Operation and Storage
Please read and follow all instructions provided with this product and operate for intended use only. Do not attempt to open the product casing as this may cause damage and will void warranty. Use only the power supply provided with this product (if applicable). When not in use, product should be stored in a dry location between -20°C and 70°C.
©2020 All rights reserved. Document #90-01580-A02
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Contents
3 Introduction
Product Contents 3 Features 3 The LEX Unit 4 The REX Unit 5
6 Installation Guide
Raven 3104 Category Cabling Guidelines 6 Requirements for Installing the USB 3-2-1 Raven 3104 System 6 Preparing Your Site 7 Installing the LEX Unit 8 Connecting the LEX to the REX 8 Installing the REX Unit 8 Checking the Installation 8 Connecting a USB Device 9 Compatibility 9 Optional Ethernet Pass Through Connection 9
10 Optional USB Extender Mounting Options
12 Troubleshooting
15 Warranty Information
16 Specifications
17 Contacting Technical Support
18 Technical Glossary
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Introduction
This guide provides product information for the USB 3-2-1 Raven™ 3104, installation instructions and troubleshooting guidelines. The instructions in this guide assume a general knowledge of computer installation procedures, familiarity with cabling requirements and some understanding of USB devices.
note
NOTE: Notes provide additional information that could be useful.
CAUTION: Cautions provide important information about an operational requirement.
Product Contents
Your Raven 3104 extender system contains:
LEX (Local Extender)
REX (Remote Extender)
USB 3.1 Gen 1 Cable
LEX 24V DC 1A International Power Adapter
REX 24V DC 2.71A International Power Adapter
2 x Country Specic Power Cables
Quick Start Guide
Features
The Raven 3104 incorporates ExtremeUSB-C™ technology, enabling users to extend USB 3.1 beyond the standard 3m cable limit for USB 3.1 peripheral devices. This extender system is composed of two individual units, the LEX and the REX, and has the following key features:
Up to 100m of extension when directly connected over CAT 6a/7 cable
Support for new USB 3.1 Gen 1/2 host controllers and devices (up to 5Gbps)
Supports all Control, Interrupt, and Bulk devices (not recommended for Isochronous devices)
Backwards compatible to USB 2.0 devices
The Raven 3104 includes the ExtremeUSB-C™ suite of features:
Transparent USB extension supporting USB 3, 2 and 1
True plug and play; no software drivers required
Works with all major operating systems: Windows®, macOS™, Linux® and Chrome OS™
note
For best performance install the Raven 3104 using Shielded or Foiled CAT 6a/7 cable.
note
Contact Icron Technical Support and ll out an online support ticket requesting Raven 3104 unsupported devices.
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The LEX Unit
Config
USB 2 USB 3ModePower LinkStatus
3
1
2
4
5 6 7
LAN 24V 1AUSB
Link
8
9
10 11
The LEX unit connects to the computer using a standard USB 3.1 Gen 1 cable. Power for this unit is provided by the included 24V 1A adapter.
Front View
Rear View
ITEM T YPE DESCRIPTION
1 Power LED LED is SOLID ON when DC is supplied to the extender unit. LED is OFF when no
power is supplied by the AC Adapter.
2 Mode Reserved for manufacturer use.
3 Config Reserved for manufacturer use.
4 Status LED LED is SOLID ON when system is functioning normally. LED BLINKS when system is
booting OR to indicate a temperature warning in unison with the LINK, USB 2, and USB 3 LEDs.
5 Link LED LED is SOLID ON when LEX is linked to an opposite REX. LED is OFF when there is
no connection between the LEX and REX units.
6 USB 2 LED LED is SOLID ON when an active USB 2 connection is established through the
extender system. LED BLINKS when the USB 2 connection is suspended/asleep. LED is OFF when no USB 2 connection is detected.
7 USB 3 LED LED is SOLID ON when an active USB 3 connection is established through the
extender system. LED BLINKS when the USB 3 connection is suspended/asleep. LED is OFF when no USB 3 connection is detected.
8 LAN Port
(100/1000Mbps)
Ethernet pass through channel connects to a network or Ethernet device.
9 Link Port (RJ45) Accepts RJ45 connector for CAT 6a/7 cabling to connect the LEX to the REX.
10 USB Host Port USB 3 Type B receptacle used to connect LEX to USB 3 Host computer.
11 DC Power Port Locking connector for the included power adapter – accepts 24VDC 1A.
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The REX Unit
Config
USB 2 USB 3ModePower LinkStatus
3
1
2
4
5 6 7
The REX unit provides USB 3.1 Type A ports for standard USB devices and allows you to connect up to four USB devices directly. Additional devices may be connected by attaching up to three USB hubs to the REX. The REX is powered by an external AC 24V 2.71A adapter, supplying up to 1.2 Amp per USB port.
Front View
Rear View
Link
LAN USBUSB USB USB
8
9
10
10
10 10
24V 2.71A
11
ITEM T YPE DESCRIPTION
1 Power LED LED is SOLID ON when DC is supplied to the extender unit. LED is OFF when no
power is supplied by the AC Adapter.
2 Mode Reserved for manufacturer use.
3 Config Reserved for manufacturer use.
4 Status LED LED is SOLID ON when system is functioning normally. LED BLINKS when system is
booting OR to indicate a temperature warning in unison with the LINK, USB 2, and USB 3 LEDs.
5 Link LED LED is SOLID ON when REX is linked to an opposite LEX. LED is OFF when there is
no connection between the LEX and REX units.
6 USB 2 LED LED is SOLID ON when an active USB 2 connection is established through the
extender system. LED BLINKS when the USB 2 connection is suspended/asleep. LED is OFF when no USB 2 connection is detected.
7 USB 3 LED LED is SOLID ON when an active USB 3 connection is established through the
extender system. LED BLINKS when the USB 3 connection is suspended/asleep. LED is OFF when no USB 3 connection is detected.
8 LAN Port
(100/1000Mbps)
Ethernet pass through channel connects to a network or Ethernet device.
9 Link Port (RJ45) Accepts RJ45 connector for CAT 6a/7 cabling to connect the REX to the LEX.
10 Device Ports (Type A) Accepts all USB devices (not recommended for devices using Isochronous transfers).
11 DC Power Port Locking connector for the included power adapter – accepts 24VDC 2.71A.
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Installation Guide
Raven 3104 Category Cabling Guidelines
The USB 3-2-1 Raven 3104 requires a minimum grade of Category 6a cabling to be used in order to reach 100m (328 ft) of extension distance.
note
Furthermore, depending upon specic application requirements, it is recommended that installers keep in mind how they intend to pull/route the link cable and whether to use Shielded or Foiled cable where appropriate.
When installing this product, it is appropriate to use Unshielded (UTP) cabling if the cable run installation meets the following requirements:
When installing this product, Foiled (FTP) or Shielded (STP) cabling must be used if the cable run installation requires the following cable run installation:
note
The total distance of 100m also includes the length of the patch cable should one be required. Up to 10m of patch cable can be used, although the remaining 90m distance must consist of solid core premise cabling.
The cable is not bundled with other cables
The cable is run loosely with other Category cables
The cable is not placed close to sources of interference such as power lines and radios
The cable is not looped or coiled
The cable is bundled with other cables
The cable is run tight against other Category cables
The cable is placed near sources of interference like power lines and radios
The cable is looped or coiled
For best performance install the Raven 3104 using Shielded or Foiled CAT 6a/7 cable.
Requirements for Installing the USB 3-2-1 Raven 3104 System
To complete the installation, you will also require the following items that are not included with this system:
USB compatible computer (host computer) with a USB compliant operating system
USB compatible device(s)
CAT 6a/7 Unshielded Twisted Pair (UTP) cable with two RJ45 connectors (if using surface cabling), or CAT 6a/7 cabling with two information outlets and two CAT 6a/7 patch cords with RJ45 connectors (if using premise cabling), ensuring the total cable length does not exceed 100m.
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Host
USB Cable
USB Devices
USB 3-2-1
up to 100m over CAT 6a/7
LAN
LEX REX
Optional Network Connections
Preparing Your Site
Before installing the Raven 3104 extender, you will need to prepare your site:
1. Place the computer where desired and set it up.
2. Ensure to locate your USB device(s) within the cable-length of the computer. If not, adjust the location of your device(s) and/or computer accordingly.
note
If you are using surface cabling, the Raven 3104 supports a maximum distance of 100m. Install the CAT 6a/7 cabling as desired and terminate it with the appropriate RJ45 ends. If using premise cabling, (in-building network infrastructure), ensure your cabling is installed between the two locations and does not exceed 100m and that it meets CAT 6a/7 specication.
Cable installation is important, particularly if high throughput applications are used. When installing, ensure the cable is installed away from, or isolated from potential sources of interference such as electrical wiring, uorescent lighting, etc.
IP Control
note
When terminating cables, ensure the matching RJ45 connector is used for the cable type. For example, if CAT 6a cable is used, then CAT 6a compatible RJ45 connectors must be used. Otherwise, the benets of using higher grade cabling may not be realized.
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Installing the LEX Unit
1. Place the LEX unit near the computer.
2. Assemble the 24V 1A power adapter and country specic power cord together and connect them into a suitable AC outlet.
3. Connect the supplied USB 3.1 Gen cable between the LEX host port and a USB 3 port on the host computer.
Connecting the LEX to the REX
With Surface Cabling:
1. Plug one end of the CAT 6a/7 cable (not included) into the Link port on the LEX.
2. Plug the other end of the CAT 6a/7 cable into the Link port on the REX.
With Premise Cabling:
1. Plug one end of a CAT 6a/7 patch cord (not included) into the Link port on the LEX.
2. Plug the other end of the patch cord into the CAT 6a/7 information outlet near the host computer.
3. Plug one end of the second CAT 6a/7 patch cord (not included) into the Link port on the REX.
4. Plug the other end of the patch cord into the CAT 6a/7 information outlet near the USB device.
note
Do not exceed more than 10m total of patch cable when using premise cabling.
Installing the REX Unit
1. Place the REX near the USB device(s).
2. Assemble the 24V 2.71A power adapter and country specic power cord together and connect them into a suitable AC outlet.
3. Connect the power adapter to the REX.
Checking the Installation
1. On the LEX and REX units, check that the Power, Status, Link, USB 2 and USB 3 LEDs are on. If the Link LEDs are permanently o, then the cabling between the LEX and REX units may not be installed properly or is defective.
2. For Windows users (7, 8, 8.1, 10), open Device Manager to conrm that the extender system has been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the “+” sign. If the extender system has been installed correctly, you should find two separate instances of “Generic SuperSpeed USB Hub” listed.
To open Device Manager in Windows 7:
note
Open the Start Menu, right click on “Computer” then select: Manage >> Device Manager
To open Device Manager in Windows 8, 8.1 or 10:
note
Right click the Start Menu and then select: Device Manager
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3. For macOS users, open the System Profiler to conrm that the extender system has installed correctly. In the left-hand column under Hardware, select “USB” and inspect the right-hand panel. If the extender has been installed correctly, you should find it listed as two separate instances of “Hub” under the USB SuperSpeed Bus.
To open System Profiler in macOS:
note
Open the Finder, select Applications, then open the Utilities folder and double click on the System Proler icon.
4. If the extender system is not detected correctly or fails to detect, please consult the Troubleshooting section in this guide.
Connecting a USB Device
1. Install any software required to operate the USB device. Refer to the documentation for the USB device, as required.
2. Connect the USB device to the device port on the REX.
3. Check that the device is detected and installed properly in the operating system.
Compatibility
The USB 3-2-1 Raven 3104 complies with USB 2.0 and USB 3.1 Gen 1 specications governing the design of USB devices. However, there is no guarantee that all USB devices or hosts will be compatible as there are a number of dierent characteristics that may impact the operation of USB devices over extended distances.
Optional Ethernet Pass Through Connection
The Raven 3104 oers a 100/1000Mbps Ethernet pass through connection that can be used for a variety of purposes including:
Connecting network devices
Providing remote network access to the same location as the REX unit
Leveraging existing cabling to provide USB 3-2-1 connectivity without losing network connectivity
Up to 100m
LAN
Up to 100m CAT 5e/6/7
over CAT 6a/7
LEX REX
Network
Device
Up to 100m CAT 5e/6/7
Connect any network device or access port into the RJ45 socket label “LAN” using up to 100 meters of standard CAT 5e, 6 or 7 cabling.
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Optional USB Extender Mounting Options
The bottom of the enclosure features four convenient pre-drilled holes for optional mounting. Based on your requirements, choose from two available mounting options:
1. USB Extender Mounting Kit (Purchased separately Order Part #10-00620 USB Mounting Kit - Silver)
2. USB Extender Direct Surface Mounting (Using your own hardware, stencil provided on page 11)
OPTION 1: USB Extender Mounting Kit
Contents:
• 2 mounting brackets
• 4 (M3) locking washers
• 4 (M3 x 10mm) Phillips screws with split lock washers
• Mounting bracket installation guide (see diagram below)
1 kit required to mount per LEX or REX
Using a Phillips screwdriver, in the order as illustrated below, secure the provided screws and brackets into place.
Once the bracket mounting is secured onto the extender, it is ready for mounting onto a surface. Please note you will need to provide your own screws to secure the extender using the available slots on each bracket.
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OPTION 2: USB Extender Direct Surface Mounting (using your own hardware)
mounting hole
The bottom of the enclosure features four pre-drilled holes for optional surface mounting.
Distance between the enclosure mounting holes:
42.0mm x 205.5mm
1. Mark the center point of each of the four holes on your mounting surface either by directly measuring or printing a stencil from www.icron.com/pdf/R-M-stencil.pdf .
2. Hardware recommendation: M3 locking washers and M3 screws (4 of each per extender) noting screw length will depend upon thickness of mounting surface.
3. Drill through each of the four-hole markings on the mounting surface using a 3.97mm (5/32”) drill bit.
4. Align the bottom enclosure holes to the newly drilled out holes on the mounting surface.
5. Place a locking washer on each of the four screws and using a screwdriver, fasten the extender into place.
note
Direct Surface Mounting Measurement Stencil
The stencil illustration pictured below is only 50% of the original size. To access this stencil le (to scale), simply go to: www.icron.com/pdf/R-M-stencil.pdf .
Do not exceed a screw depth of 10mm (0.4”) into the unit or damage may occur.
4.0mm (5/32”) in 4 places
42.0mm (1.6”)
205.5mm (8.1”)
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Troubleshooting
The following table provides troubleshooting tips. The topics are arranged in the order in which they should be executed in most situations. If you are unable to resolve the problem after following these instructions, please contact Icron Technologies’ Technical Support for further assistance.
PROBLEM CAUSE SOLUTION
ALL LEDs are OFF on the LEX and/or REX.
POWER LED is ON, STATUS LED is OFF.
Link LEDs on the LEX and REX are OFF.
LINK LEDs on the LEX and REX are SOLID ON, but the USB 2 and USB 3 LEDs are OFF.
1. The LEX and/or REX is not receiving power from the AC power adapter.
1. The unit has malfunctioned and requires re-programming.
1. There is no connection between the LEX and REX units.
1. The host computer is not powered on.
2. The LEX is not connected to a computer.
3. The host computer does not support USB Hubs.
4. The unit is malfunctioning.
1. Ensure that the AC power adapter is properly connected to the LEX and/or REX.
2. Check that the AC adapter is connected to a live source of AC power. Check that the LEX and/or REX Power LED is illuminated.
1. Contact Technical Support for assistance.
1. Ensure that no more than 100m of CAT 6a/7 cabling is connected between the LEX and REX.
2. Connect a short patch cable between the LEX and REX. Recheck the link status. If the LINK LED is now SOLID ON, the previous cable is defective or not capable of supporting the link.
1. Disconnect all USB devices from the REX.
2. Disconnect LEX from the host computer.
3. Disconnect AC adapters from LEX and REX.
4. Reconnect the LEX to the host computer.
5. Reconnect the AC adapters to the LEX and REX.
6. Check that the LEX and REX have enumerated as USB hubs in Windows Device Manager, macOS System Proler or using “Isusb” command in a Linux Terminal.
The USB 2 LED is SOLID ON, but the USB 3 LED is OFF.
1. The LEX is not connected to a USB 3 port.
2. The LEX is connected to the host using a USB 2 cable.
3. The USB 3 cable connecting the LEX to the host computer is defective.
4. The host computer’s USB 3 controller has malfunctioned.
7. If the problem is not resolved, contact Technical
Support.
1. Ensure that the LEX is connected to a USB 3 port
on the host computer.
2. Ensure that the included USB 3.1 Gen 1 cable is
being used between the host computer and LEX.
3. Cold boot the host computer.
4. Replace the USB 3.1 Gen 1 cable with a dierent
cable.
5. If the problem is not resolved, contact Technical
Support.
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PROBLEM CAUSE SOLUTION
The USB 3 LED is SOLID ON, but the USB 2 LED is OFF.
1. The USB cable connecting the LEX to the host computer is defective.
1. Ensure that the included USB 3.1 Gen 1 cable is being used between the host computer and LEX.
Both the LEX and REX extenders are working, but the USB 2 or USB 3 LEDs on the LEX and REX are blinking.
ALL LEDs on both the LEX and REX units are SOLID ON, but the USB device is not operating correctly, or is detected as an “Unknown Device” in the operating system.
2. The host computer’s USB 2.0 controller has malfunctioned.
3. The host computer does not support USB 2.
1. The LEX and/or REX is in suspend mode. For a variety of reasons, the host computer may place the LEX/REX into suspend mode. Typically, it is because there are no USB devices attached, the USB device is asleep, or the host computer is in a sleep state or hibernating.
1. The USB device is malfunctioning.
2. The computer does not recognize the USB device.
3. The application software for the USB device is not operating.
4. The USB extender is malfunctioning.
2. Cold boot the host computer.
3. Replace the USB 3.1 Gen 1 cable with a dierent cable.
4. If the problem is not resolved, contact Technical
Support.
1. Recover/resume the operating system from sleep or hibernate modes (refer to your operating system’s documentation).
2. Connect a USB device to the REX.
3. Use the connected device.
4. If the problem persists, contact Technical
Support.
1. Disconnect the extender from the computer.
2. Connect the USB device directly to the host computer.
3. If the device does not operate as expected, consult the user documentation for the device.
4. Update the host computer BIOS, chipset or USB controller drivers from the manufacturer’s website.
5. If the device operates as expected when directly connected to the computer, connect another device to the extender and reconnect it to the host computer.
6. If the second device does not operate, the extender may be malfunctioning. Contact
Technical Support for assistance.
7. If the second device operates as expected, then the rst device may not be compatible with this extender. Contact Technical Support.
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PROBLEM CAUSE SOLUTION
A USB 3 device is not enumerating as USB 3, or the operating system is notifying the user that the device can “Perform Faster if connected to a USB 3 port”.
1. The USB device is malfunctioning.
2. The computer does not recognize the USB device.
3. The application software for the USB device is not operating.
4. The USB 3 port on the computer is malfunctioning.
5. The USB extender is malfunctioning.
1. Disconnect the extender from the computer.
2. Connect the USB 3 device directly to the host computer.
3. If the device does not operate as expected as a USB 3 device, consult the user documentation for that device or try a dierent USB port on the host computer.
4. Update the host computer BIOS, chipset or USB controller drivers from the manufacturer’s website.
5. If the device operates as USB 3 device when directly connected to the computer, connect another USB 3 device to the extender and reconnect it to the host computer.
6. If the second device does not operate as a USB 3 device, the extender may be malfunctioning. Contact Technical Support for assistance.
All LEDs are ashing and the system is operational.
All LEDs are ashing and the system is NOT operational.
LEDs are scrolling LEFT to RIGHT, starting with STATUS.
7. If the second device operates as a USB 3 device as expected, the rst device may not be compatible with this extender. Contact Technical Support.
1. Unit is or was operating at an unsafe temperature.
1. Unit has exceeded safe operating temperature.
1. Unit is programming. 1. Wait for the unit to nish programming.
1. Check ambient temperature. Ensure temperature does not exceed 50°C (122°F).
2. Power cycle the unit to remove LED status.
1. Remove external sources of heat or change location of the unit.
2. Power cycle the unit to return to operation.
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Warranty Information
Limited Hardware Warranty
Icron Technologies Corporation, a Maxim Integrated brand, warrants that any hardware products accompanying this documentation shall be free from signicant defects in material and workmanship for a period of two years from the date of purchase. Icron’s hardware warranty extends to Licensee, its customers and end users.
The Warranty does not include repair of failures caused by: misuse, neglect, accident, modication, operation outside a normal operating environment, failure caused by service of the device by non­authorized servicers, or failure caused by a product for which Icron is not responsible. Opening the enclosures will void warranty.
Hardware Remedies
Icron’s entire liability and the Licensee’s exclusive remedy for any breach of warranty shall be, at Icron’s option, either (a) return of the price paid or (b) repair or replacement of hardware; which will be warranted for the remainder of the original warranty period or 30 days, whichever is longer. These remedies are void if failure of the hardware has resulted from accident, abuse, or misapplication.
Limitation of Liability
The hardware warranty set forth in this agreement replaces all other warranties. Icron expressly disclaims all other merchantability and tness for a particular purpose and noninfringement of third-party rights with respect to the hardware.
Icron dealer, agent, or employee is not authorized to make any modication extension or addition to this warranty. Under no circumstances will Icron, its suppliers or licensors be liable for any costs of procurement or substitute products or services, lost prots, loss of information or data, or any other special, indirect, consequential, or incidental damages arising in any way out of the sale of, use of, or inability to use Icron product or service, even if Icron, its suppliers or licensors have been advised of the possibility of such damages. In no case shall Icron, its suppliers and licensors’ liability exceed the actual money paid for the products at issue.
Since some jurisdictions do not allow the limitation of implied warranties of liability for incidental, consequential, special or indirect damages, the above limitation may not always apply. The above limitation will not apply in case of personal injury where and to the extent that applicable law requires such liability.
Obtaining Warranty Service
To obtain warranty service, you must rst contact Icron within the warranty period for a Return Material Authorization (RMA) number. Icron will not accept returns without an authorized RMA number. Prior to contacting Icron, be sure you have recorded the serial numbers of the LEX and REX. Package the product appropriately for safe shipment and mark the RMA number on the outside of the package. The package must be sent prepaid to Icron Technologies Corporation. We recommend that you insure it or send it by a method that provides package tracking. The repaired or replaced item will be shipped to you, at Icron’s expense, not later than thirty days after Icron receives the defective product.
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Specifications
RANGE
Point-to-Point Up to 100m (328 ft) over CAT6a/7 Cable
USB DEVICE SUPPORT
Maximum Throughput 5Gbps
Trac Types All Trac Types
Device Types All Device Types
Maximum Number of Devices and/or Hubs Up to 30 devices
LOCAL EXTENDER (LEX)
USB Connector 1 x USB 3.1 Gen 1 Type B Receptacle
Link Connector 1 x RJ45 “LINK”
Network Pass Through: 1 x RJ45 “LAN”
Dimensions 137.3mm x 232.1mm x 33.0mm (5.4” x 9.1” x 1.3”)
Enclosure Material Silver Anodized Aluminum
Power Supply 100-240V AC Input, 24V 1A DC Output
REMOTE EXTENDER (REX)
USB Connector 4 x USB 3.1 Gen 1 Type A Receptacles
Link Connector 1 x RJ45 “LINK”
Network Pass Through: 1 x RJ45 “LAN”
Dimensions 137.3mm x 232.1mm x 33.0mm (5.4” x 9.1” x 1.3”)
Enclosure Material Silver Anodized Aluminum
Available Current Up to 1.2 Amp (6W) to each USB port
Power Supply 100-240V AC Input, 24V 2.71A DC Output
ENVIRONMENTAL
Operating Temperature Range 0°C – 50°C (32°F – 122°F)
Storage Temperature Range -20°C – 70°C (-4°F – 158°F)
Operating Humidity 20% to 80% relative humidity, non-condensing
Storage Humidity 10% to 90% relative humidity, non-condensing
COMPLIANCE
EMC FCC (Class B), CE (Class B)
Environmental RoHS2/3 (CE)
SUPPORT
Warranty 2-year
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Contacting Technical Support
If you are experiencing problems not referenced in the Troubleshooting section, contact Icron Technical Support:
www.icron.com/support Tel: +1 604 638 3939
To help us serve you better, please include the following information with your technical support request:
• Host computer make and model
• Type of Operating System installed (e.g. Windows 10, macOS 10.14, etc.)
• Part number and serial number for both the LEX and REX units
• Make and model of any USB device(s) attached to this extender system
• Description of the installation such as Host computer model, transmission media used and information about the USB device(s)
• Description of the problem
Address the returned product to:
RMA Coordinator Icron Technologies Corporation 4664 Lougheed Highway, Suite 221 Burnaby, BC Canada V5C 5T5
Contacting Sales
Email: IcronSales@MaximIntegrated.com Tel: +1 604 638 3920
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USB Type B port
USB 3 Type B port
USB Type A
connector
USB 3 Type A
connector
USB 3 Type B
connector
USB Type B
connector
USB Type A port
Technical Glossary
Category 6a/7 (CAT 6/7) Network Cabling
Category 6a/7 cable is commonly also referred to as CAT 6a or CAT 7. This cabling is available in either solid or stranded twisted pair copper wire variants and as UTP (Unshielded Twisted Pair), FTP (Foiled Twisted Pair) or STP (Shielded Twisted Pair). UTP cables are not surrounded by any shielding making them more susceptible to Electromagnetic Interference (EMI). FTP/STP cables include shielding the copper wires and provide better protection against EMI.
USB 3 and USB 2.0 Cables
USB cables have two distinct full-sized connectors. The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub. The Type B connector is used to attach the USB cable to a USB device.
RJ45
The Registered Jack (RJ) physical interface is what connects the network cabling (CAT 6a/7) to the LEX and REX units. You may use either the T568A scheme (Table 1) or the T568B scheme (Table 2) for cable termination as the Raven 3104 requires all four pairs of the cable. RJ45 connectors are sometimes also referred to as 8P8C connectors. Note that any give cable must be terminated using the same T568 scheme on both ends to operate correctly.
RJ45 Pin Positioning
Table 1 - T568A Wiring Table 2 - T568B Wiring
PIN PAIR WIRE CABLE COLOR PIN PAIR WIRE CABLE COLOR
1 3 1 WHITE/GREEN 1 2 1 WHITE/ORANGE
2 3 2 GREEN 2 2 2 ORANGE
3 2 1 WHITE/ORANGE 3 3 1 WHITE/GREEN
4 1 2 BLUE 4 1 2 BLUE
5 1 1 WHITE/BLUE 5 1 1 WHITE/BLUE
6 2 2 ORANGE 6 3 2 GREEN
7 4 1 WHITE/BROWN 7 4 1 WHITE/BROWN
8 4 2 BROWN 8 4 2 BROWN
Pair 2
Pair 3Pair 1
Pair 4
Pair 3Pair 1
Pair 2
Pair 4
1 2
W-G G W-O BL W-BL O W-BR BR
3
4 5
6
7 8
18
1 2
W-O O W-G
3
4 5
B W-BL
6
7 8
G W-BR
BR
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Icron Technologies Corporation
4664 Lougheed Highway, Suite 221 Burnaby, BC Canada V5C 5T5
Tel: +1 604 638 3920
www.icron.com/contact/ www.icron.com
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