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Xenios desk
Quick Manual
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ICP Xenios desk, Xenios complete Quick Manual

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Wilhelm-Stein-Weg 24 Xenios desk/complete © ICP Entwicklungs GmbH 22339 Hamburg Version 2.01 www.icp-companies.com
Quick Guide
ICP Xenios desk/complete
Contents
Authorisation ...................................... 5
Comodity groups ................................. 2
Contactless card ................................. 3
Copy last receipt ................................. 7
Credit card ......................................... 5
Credit note ......................................... 6
Diagnosis ........................................... 7
ECR connection ................................... 8
ELV online/offline ................................ 4
Extended diagnosis .............................. 7
Girocard with PIN ................................ 4
Payment with PIN ................................ 3
Receipt printout .................................. 7
Reconciliation ..................................... 7
Replace paper roll ............................... 8
Reversal ............................................ 6
Sales overview .................................... 7
Screen saver ...................................... 2
Transaction overview ........................... 7
Activate Terminal - Screen Saver
After a longer period of non-use the terminal starts a screen saver. Press any key to reactivate the terminal.
Commodity Groups
If you have set up commodity groups and cash without any cash register connection you must enter the corresponding commodity group after each entry of amount and quantity. Only the same three or four steps are required:
1. Select the commodity group with ▼▲ and confirm with "OK".
2. Enter the quantity and confirm with "OK".
3. Optionally: Enter next amount, next commodity group and next quantity. Confirm with "OK" or press "STOP", if you do not want to enter additional commodity groups.
4. Confirm your entries with "OK".
In the following sections a note will be given if commodity groups could be entered.
Payment with PIN Contactless Card Payment
In case of commodity group processing now enter the commodity groups and quantities.
In case of commodity group processing now enter the commodity groups and quantities.
If the card was read successfully, a mes­sage is displayed on the terminal.
Girocard Online Payment with PIN
Online/Offline ELV Payment
(Check against blacklists if online payment)
In case of commodity group processing now enter the commodity groups and quantities.
In case of commodity group processing now enter the commodity groups and quantities.
and
With positive check or in offline mode:
Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons.
Authorisation by Phone Credit Card Payment
, , ,
In case of commodity group processing now enter the commodity groups and quantities.
Note: You will obtain this number in ad­vance by phone from the authorisation ser­vice of the card company!
and
In case of commodity group processing now enter the commodity groups and quantities.
and
Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons.
Card Payments Reversal
(Reversal only possible until next reconciliation - after a reconciliation perform a refund)
Credit Notes
(Credit notes only if a reconciliation has been performed since the purchase in question)
, , ,
Amount will be displayed.
and
Successful reversal will be displayed.
Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons.
, , ,
In case of commodity group processing now enter the commodity groups and quantities.
and
Note: If checking the customer's signature reveals any disagreements, make a reversal for safety reasons.
Reconciliation
In order to discharge payments into monetary transactions, reconciliation should be executed at regular intervals. This is usually carried out daily and must be executed weekly at the latest. A reconciliation can be executed scheduled and automatically e.g. daily at 10:00 pm. This time can be set by the service provider and taken over by the Xenios via pa­rameter diagnosis.
Reconciliation without ECR
(End of day closure with transfer of daily sales)
Reconciliation with ECR
(End of day closure with transfer of daily sales)
, ,
Select function "Reconciliation" at the ECR.
Extended Diagnosis
Copy of Last Receipt
(Print exactly last receipt)
, , ,
The extended diagnosis is usually triggered during terminal setup. In addition to the network diagnosis the terminal clock is syn­chronized, the card data of supported cards are activated and their limits are transmit­ted. This information will be listed on the receipt.
, , ,
Copy of last receipt will be printed.
Sales Overview
(Overview only since last reconciliation)
Transaction Overview
(Overview only since last reconciliation)
, , ,
The sales overview will be printed and is sorted by card types.
, , ,
The transaction overview will be printed and is sorted by transaction numbers.
Replace Paper Roll
1. Attention: Do not tear off too quickly or forcedly
pull paper through the printer as this can cause damage to the printer!
2. Open the cover of the paper roll by pressing down
the clamping lever.
3. Pull off the fixed paper end about 10 cm and in-
sert the paper roll with the removed paper end facing up.
4. Close again the cover and hold the paper end un-
til the cover is closed. Tear off the protruding pa­per end at the tear bar.
ECR Connection Note
This Quick Guide includes all instructions for a Xenios without ECR connection. If an ECR is connected you do not need to enter the amount, commodity groups, process numbers and authorisation numbers as these data are transmitted from the cash register system to the Xenios.
Notes
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