Ice-O-Matic GEM-MFI, GEM0450A2 Installation Manual

Installation, Start-up and Maintenance Manual

GEM-MFI Series

60 hz.

Ice-O-Matic
11100 East 45th Ave
Denver, Colorado 80239
Part Number 9081403-01 Date 1/10

8

GEM-MFI SERIES Introduction

How To Use This Manual
Ice-O-Matic provides this manual as an aid to the end user and service technician in installation and

maintenance of the GEM-MFI Series ice machines. Do not attempt to perform installation, start-up or
maintenance unless you have read and fully understand this manual.

If, at any time, you encounter conditions that are not addressed in this manual, call, E-mail or write the
Ice-O-Matic Service Department:

Ice-O-Matic
11100 E. 45
Denver, Co. 80239
Attn: Technical Service Department
E-Mail: [e-mail]

Telephone Numbers Any Service communication must include:
800-423-3367 All Departments • Model Number
888-349-4423 Technical Assistance Only • Serial number
303-371-3737 • A detailed explanation of the problem

Keep this manual for future reference.

The GEM and MFI Series Service Parts Manuals are available separately.

Ice-O-Matic icemakers and dispensers are not approved for outdoor installation.
WARNING

repairs are performed on the ice machine and related equipment.
CAUTION:

machine and related equipment

th

Ave.

: Always disconnect electrical power and shut off water supply whenever maintenance or

Always wear protective eyewear whenever maintenance or repairs are performed on the ice

Page i

GEM-MFI SERIES Table Of Contents

Table of Contents

Introduction .................................................................................................................................. Page i

Table Of Contents ........................................................................................................................ Page ii

Freight Claim Procedure .............................................................................................................. Page iii

Warranty ...................................................................................................................................... Page iv

For The Installer (Guidelines) ...................................................................................................... Page 1

For The Installer (Applications) .................................................................................................... Page 4

For The Installer (Location) .......................................................................................................... Page 6

Remote Condenser ...................................................................................................................... Page 7

For The Plumber .......................................................................................................................... Page 12

For The Electrician ....................................................................................................................... Page 14

For The Installer (Completed Remote Installation) ...................................................................... Page 16

For The Installer (Check List) ...................................................................................................... Page 17

Start Up ........................................................................................................................................ Page 19

Sanitizing and Cleaning ............................................................................................................... Page 21

Service History ............................................................................................................................. Page 22

Page ii

GEM-MFI SERIES Freight Claim Procedure

Important!

Inspect Promptly

This merchandise has been carefully inspected and packed in accordance with the carrier’s packing
specifications. Responsibility for safe delivery has been assumed by the carrier. If loss or damage occurs, you
as the consignee must file a claim with the carrier and hold the container for carrier’s inspection.

Visible Loss or Damage

Any external evidence of loss or damage must be fully described and noted on your freight bill or express
receipt and signed by the carrier’s agent. Claim should be filed on a form available from the carrier.

Concealed Loss or Damage

If loss or damage does not appear until merchandise has been unpacked, make a written request for
inspection by the carrier within 15 days of the delivery date. Then file a claim on a form from the carrier.

File Claim Without Delay Do Not Return Damaged Merchandise to Ice-O-Matic

Page iii

GEM-MFI SERIES Warranty

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Ice-O-Matic

Domestic & International Limited Warranty

Mile High Equipment LLC (the “Company”) warrants Ice-O-Matic brand ice machines, ice dispensers, remote condensers, water filters, and ice storage
bins to the end customer against defects in material and factory workmanship for the following:

• Cube ice machines,”GEM” model compressed ice machines
,” MFI” model flake ice machines and remote condensers. ­Thirty-six (36) months parts and labor

• “EF” and “EMF” model flake ice machines - Twenty-four (24)
months parts and labor

• CD model dispensers - Thirty-six (36) months parts and
labor

An additional twenty-four (24) month warranty on parts (excluding labor) will be extended to all cube ice machine evaporator plates and compressors,
“GEM” model compressed ice machine compressors, and “MFI” model flake ice machine compressors from the date of original installation. An additiona l
thirty-six (36) month warranty on parts (excluding labor) will be extended to all “EF” and “EMF” model flake ice machine compressors from the date of
original installation. The company will replace EXW (Incoterms 2000) the Company plant or, EXW (Incoterms 2000) the Company-authorized distributor,
without cost to the Customer, that part of any such machine that becomes defective. In the event that the Warranty Registration Card indicating the
installation date has not been returned to Ice-O-Matic, the warranty period will begin on the date of shipment from the Company. Irrespective of the
actual installation date, the product will be warranted for a maximum of seventy-two (72) months from date of shipment from the Company.

ICE-model cube ice machines which are registered in the Water Filter Extended Warranty Program will receive a total of eighty-four (84) months parts
and labor coverage on the evaporator plate from the date of original installation. Water filters must be installed at the time of installation and registered
with the Company at that time. Water filter cartridges must be changed every six (6) months and that change reported to the Company to maintain the
extended evaporator warranty.

No replacement will be made for any part or assembly which (I) has been subject to an alteration or accident; (II) was used in any way which, in the
Company’s opinion, adversely affects the machine’s performance; (III) is from a machine on which the serial number has been altered or removed; or,
(IV) uses any replacement part not authorized by the Company. This warranty does not apply to destruction or damage caused by unauthorized service,
using other than Ice-O-Matic authorized replacements, risks of transportation, damage resulting from adverse environmental or water conditions,
accidents, misuse, abuse, improper drainage, interruption in the electrical or water supply, charges related to the replacement of non-defective parts or
components, damage by fire, flood, or acts of God.

This warranty is valid only when installation, service, and preventive maintenance are performed by a Company-authorized distributor, a Company­authorized service agency, or a Company Regional Manager. The Company reserves the right to refuse claims made for ice machines or bins used in
more than one location. This Limited Warranty does not cover ice bills, normal maintenance, after-install adjustments, and cleaning.

Limitation of Warranty
This warranty is valid only for products produced and shipped from the Company after January, 2007. A product produced or installed before

that date shall be covered by the Limited W arranty in effect at the date of its shipment. The liability of the Compa ny for breach of this
warranty shall, in any case, be limited to the cost of a new part to replace any part, which proves to be defe ctive. The Company makes no
representations or warranties of any character as to accessories or auxiliary equipment not manufactured by the Company. REPAIR OR

REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CUSTOMER. MILE HIGH EQUIPMENT SHALL
NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OR MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE LENGTH OF THIS WARRANTY.

Filing a Claim
All claims for reimbursement must be received at the factory within 90 da ys from date of service
time period will be void. The model, the serial number and, if necessary, proof of installation, must be included in the claim. Claims for labor to

replace defective parts must be included with the part claim to receive consideration. Payment on claims for labor will be limited to the published labor
time allowance hours in effect at the time of repair. The Company may elect to require the return of components to validate a claim. Any defective part
returned must be shipped to the Company or the Company-authorized distributor, transportation charges pre-paid, and properly sealed and tagged. Th e
Company does not assume any responsibility for any expenses incurred in the field incidental to the repair of equipment covered by this warranty. The
decision of the Company with respect to repair or replacement of a part shall be final. No pe rson is authorized to give any oth er warranties or to assume
any other liability on the Company’s behalf unless done in writing by an officer of the Company.

GOVERNING LAW

This Limited Warranty shall be governed by the laws of the state of Delaware, U.S.A., excluding their conflicts of law principles. The United Nations
Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty.

Mile High Equipment LLC, 11100 East 45

Parts and Labor

Ice storage bins -Twenty-four (24) month parts and labor

IOD model dispensers - Twenty-four (24) months parts, Twelve (12) months

labor

Water filter systems - Twelve (12) months parts and labor (not including filter

cartridges)

to be eligible for credit. All claims outside this

th

Avenue, Denver, Colorado 80239 [phone]

January 2007

Page iv

GEM-MFI SERIES For the Installer

Installation Guidelines:

For proper operation of the Ice-O-Matic ice machine, the following installation guidelines must be followed.
Failure to do so may result in loss of production capacity, premature part failures, and may void all warranties.

Ambient Operating Air Temperatures: (Not including remote condenser)

Minimum Operating Temperature: 50°F (10°C)
Maximum Operating Temperature 100°F (38°C)

Note: Ice-O-Matic ice makers and dispensers are not approved for outdoor installation.
Incoming Water Supply

Minimum incoming water temperature: 40°F (4.5°C)
Maximum incoming water temperature: 100°F (38°C)
Minimum incoming water pressure: 20 psi (1.4 bar)
Maximum incoming water pressure: 80 psi (4.1 bar)

Note: If water pressure exceeds 80 psi a water pressure regulator must be installed.
Drains

All drain lines must be installed per local codes. Flexible tubing is not recommended. Route bin drain, vented
float overflow drain and water condenser drain individually to a floor drain. The use of condensate pumps for
draining water is not recommended by Ice-O-Matic. Ice-O-Matic assumes no responsibility for improperly
installed equipment.

Water Filtration

A water filter system should be installed with the ice machine.

Clearance Requirements

Self-contained air cooled ice machines must have a minimum of 6 inches (15cm) of clearance at the rear and
sides of the ice machine for proper air circulation.

Stacking

Ice-O-Matic GEM-MFI Series ice machines are not designed to be stacked.

Dispenser Application

The GEM ice machine is approved for specific dispenser applications, reference page 4.
The MFI Series is not approved

Electrical Specifications

Refer to the serial plate at the rear of the ice machine to make sure proper voltage and circuit breaker size
have been supplied. Make sure the machine is on a dedicated circuit. The GEM-MFI Series are not supplied
with an electrical power cord and will need to be installed and wired per local electrical codes.

Adjustments

Level the machine within 1/8 inch in all directions. Adjust the cabinet or bin legs as required.
Check the bin control for proper operation.
Check the water level in the reservoir for proper adjustment.
Check the water regulating valve adjustment if water cooled.

for dispenser applications.

Page 1

GEM-MFI SERIES For The Installer

Air and Water Cooled

Page 2

GEM-MFI SERIES For The Installer

Remote

Page 3