iCanView372 User’s Guide
Rev.2.0 (Oct. 2012)
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Copyright
ⓒ 2010 iCanTek Corporation.
Certification
iCanTek provides the best products with the certifications below.
Revision History
Date
Rev. No
Description
2010-11
1.0
Creation of the document
2012-10
2.0
Revised of specification and package information
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Warnings & Cautions
If you fail to read this information and handle the product incorrectly, faulty or malfunction as well as
death or serious injury may occur.
This Unit should be installed by trained p
ersonnel.
Immediately stop using when the product
emits smoke or abnormal heat.
Never install the product in area exposed to
oil or gas.
Never install the product on a ceiling that
cannot hold its weight.
Never touch the power cord with wet hands.
Clean only with dry cloth.
Never use the product in extremely high or
low temperature condition.
Never drop, hit, strongly nor vibrate
the product.
Never expose the product to direct sunlight
or severe ray.
Never touch the front glass of the product.
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Indications :
Warning : Death or Serious Injury will occur without following Warning.
Caution : Operational Problem(Faulty & Malfunction) will occur without complying with Caution
Reference : Technical Information for Users
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Table of Contents
Table of Contents ................................................................................ 5
1 Introduction ................................................................................... 6
1.1. Overview of iCanView372 ................................................................................ 6
1.3. Specification of iCanView372 ............................................................................ 8
2 Product Description......................................................................... 9
2.1. Package Contents ......................................................................................... 9
2.2. Preview ...................................................................................................... 9
2.3. Physical Description ..................................................................................... 10
3 Bracket Installation ....................................................................... 13
4 Installation .................................................................................. 18
4.1. Required System Specification ........................................................................ 18
4.2. Quick Installation Guide ................................................................................ 19
5 Trouble Shooting .......................................................................... 23
5.1 No Power on Product .................................................................................... 23
5.2 No Video on Viewer ...................................................................................... 24
5.3 Windows vista & Windows 7 User ..................................................................... 25
5.4 Technical Inquiry .......................................................................................... 28
6 Appendix .................................................................................... 29
6.1. Sensor Input for Alarm & Relay Output .............................................................. 29
6.1.1. “ALARM” Port for Sensor Input ............................................................................ 29
6.1.2. “AUX” Port for Relay Output ................................................................................ 30
6.1.3. Connection of Sensor and Relay Output Device ........................................................ 31
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1 Introduction
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iCanView372, as a state-of-the-art Speed Dome Network Camera based on integrated Embedded Software
technologies such as H.264 & MJPEG, G.726 & PCM Video & Audio Compression, Embedded Web Server,
Embedded Streaming Server, various Network Protocols, transmits synchronized video and audio data in real
time with D1 resolution at full frame rate through IP Network as well as supports bi-directional audio
communication by allowing transmission of audio from Client PC to iCanView372.
iCanView372, with completed Integration with analog CCTV camera, Digital and network technology, is
applicable for various sectors such as Security, Remote Monitoring, Remote Education, Simple Video
Conference as well as Internet Broadcasting System etc.
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Detailed Features of Speed Dome Camera (Analog Camera Module, PTZ)
Hot Keys
This camera supports various hot key
functions for ease of control by other
controllers or DVRs.
Various Surveillance Functions
Auto Scan continuously repeats movement between
two preset positions with various speed and dwell time.
8 Group Tour : Up to 8 Programmable Group tours
are supported. Each group can be configured to have up
to 60 preset positions with different speed and dwell time
165 Preset positions : Up to 165 programmable
preset positions. Each preset position can be labeled by
up to 16 characters
8 Patterns : up to 8 user-defined patterns. Each
pattern can last up to 60 seconds and can be named
with up to 16 characters. Total of 480 second of pattern
monitoring is possible.
8 Sectors : Up to 8 user-defined sectors. Each sector
can be labeled by up to 16 characters
4 Privacy Masking Zones : Up to 4 user-defined
privacy masking zone. Each zone can be labeled by up
to 16 characters
2 Alarm input and 1 relay out : 2 alarm inputs
and 1 relay outputs that can be matched with preset,
tours, and patterns for versatile monitoring functions.
High speed Pan & Tilt movement
Maximum speed for the panning and tilting are 350° /sec
and 250° /sec, respectively, for preset movement. The
high speed will enable quick movement to the spot you
want to watch..
150°/S – Manual Operation speed
This camera provides up to 150°/sec of manual speed
and it’s adjustable from 100°/sec to 150°/sec
1/4” Sony Super HAD CCD
Sony Super HAD CCD for excellent sensitivity and low
smear levels.
Multiple language support
Intelligent Pan/Tilt Controlling
Pan and tilt speed is adjusted in connection with zoom
factor.
120X Zoom Mini Speed Dome
12X Optical Zoom with 10X digital zoom
±0.05° dome system accuracy with 1/4
micro step
By adopting 1/4 micro step and twin gear system, the dome
camera achieved 0.1° rotational accuracy. It provides excellent
precision for delicate control such as preset positions.
360° Endless Rotation
Preset position compensation
It minimizes the effect of low frequency vibration caused by
wind or other impact for maintaining precise positioning. It is
useful for outdoor surveillance and traffic monitoring
applications.
Over 200°/Sec Preset Speed
Polarity Protection of Power (DC12V)
This protection function prevents the power board from being
out and trouble when power source falsely connects to the
power terminals.
Protected RS485 terminals. (Against
misconnection of the power line)
RS-485 circuit is protected against false connection of the power
source for ensured communication channel.
Filter changeable True Day/Night (ICR
Block Filter)
Automatic IR cut filter ensures near-true color video for day time
while providing quality B/W video under low illumination. The
efficiency of the monitoring can be improved by using this
feature used together with DSS (Digital Slow Shutter).
Indoor / Outdoor applications
Aluminum case and PC cover (IP66)
Elegantly designed aluminum body and Poly Carbonated dome
cover provide weather proof environment to the internal
modules. (IP66 Rated)
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Class
Description
Video
Compression
H.264/MJPEG
Resolution
D1, Half-D1, CIF, QCIF
Audio
(Bi-directional)
Up Stream
G.726 32 Kbps
Down Stream
PCM 64 Kbps
Network
Interface
RJ-45, 10/100 Mbps
Access Network
Static, DHCP, PPP/PPPoE
Protocol
IPv4/6, TCP, UDP, IGMP, ICMP, ICMPv6 etc.
I/O
RS-485
RS-485 for external PTZ Device
Sensor
1
NC, NO Selectable
Relay Output
1
Alarm or Remote ON/OFF Control
RS-232C
Factory Default
Mic/Line In
Selectable on Admin Page
Line Out
1V p-p Audio Output
CVBS Output
Analog Video Output for convenient installation
Power
DC In
12V DC Adaptor (2A)
Installation Type
Stand Mount
Motion Detection
Optional Shape & Sensitivity for 3 Regions
Upgrade
Firmware upgrade over IP network
Management & Configuration
Remote F/W Upgrade via IP Network
Client/Viewer
Web Viewer
Simple Access via Internet Explorer
NVR-Pro
CMS Software
3rd Party CMS
Contact to iCanTek
Dynamic IP
DDNS support
Supported by iCanTek’s Management Server
Security Management
User ID & Password Protection, IP Filtering, Audio per user
and Bi-directional audio communication configuration control
Time Configuration
Management
Sync to PC
Sync to PC Time
Manual
Manual Configuration
Internet Time Server
Sync to Time Server
DLS
Summer Time Configuration
SDK support
Active-X
HTTP
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2 Product Description
22..11.. PPaacckkaaggee CCoonntteennttss
Open the package and check if the followings are included;
Note: Standard DC Adaptor can be purchased by User or from iCanTek.
22..22.. PPrreevviieeww
iCanView372
IP-Installer
NVR-Pro`
H.264 Speed Dome
Network Camera.
IP Assignment Program
PC based Client for
monitoring/storing Video/Audio
transmitted form iCanView372
(Max. 64CH supported)
1. Camera Main Body
2. CD (Manual, Software)
3. Screw (Ø 4x16 : 5ea, Ø 4x10 3ea, Φ
3.5x30 3ea)
4. Terminal Block (5Pin 1ea, 8Pin 1ea)
iCanView372
1. Wall Mount Bracket
2. Adaptor
Optional Items
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2.3.1. Bottom View& Connection
Fig 2-1. Detailed Terminal Block View of iCanView372
- Network Connection
10/100 Base T : As Ethernet Port, connects iCanView372 to LAN with 10Mbps or 100Mbps via RJ-45.
① Surface Mount Adaptor
② Cap Screw
③ DIP Switch
④ Terminal Block
⑤ Main Body
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Refer to the following table for PIN Configuration of Terminal Block.
PIN
Description
AL1, AL2
(Alarm)
- 2 Alarm Inputs
- Connect external alarm sensors such as the infrared, heat, magnetic sensor
to network camera.
- Connect one end of the alarm device to GND.
- Sensor type(Normal Open or Normal Close) can be selected using Virtual
System Controller (Keyboard Emulator), please refer to the i-NVR user’s
guide in CD)
AUX
- 1 Relay Output
- Use the two pins to connect the alarm annunciating device such as sirens,
flashing light, etc., to network camera.
- Please refer to the section 6.1 for more detailed description.
GND
- Ground
D+, D-
- RS-485 Connection Port
VIDEO
(Video Output)
- Composite video output from the camera.
L OUT
(Audio Output)
- Connect a speaker with amplifier. LINE OUT
- Audio/voice from client at remote site can be output through the line out
terminal in bi-directional audio mode of NVR-Pro.
M/L IN
(Microphone/
Audio Input)
- Connect external Microphone or audio to network camera.
DC12V
- Connect 12 Volt DC adaptor to this terminal for supplying power to the
network camera.
- Power adapter which is compliant to the specification for iCanView372
should be used. Misuse of power supply can cause damage to
iCanView372.
- ICANTEK assumes no responsibility for misuse of the power supply.
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2.3.2. Dimension of iCanView372
Fig 2-2 Dimension of iCanView372
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3 Bracket Installation
A. Installation Preparation
A-1 Ceiling Mount Type.
1. Fix the surface mount adaptor with 4 pcs of screws on the desired place(FIG.4).
2. When use Pipe, please note the standard size of Pipe.(FIG.5)
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A-2 Set the DIP Switches as in the following picture.
If required to control Speed Dome Camera via System Controller, Please set the RS-485 Communication
Configuration as below.
Baud Rate = 2400 bps
Data = 8 bit
Stop Bit = 1
Parity = No
Flow Control = No
A-3 Wall Mount Type
1. Pass the combined cable through the inside Cable Gland.
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Fix the edge of Cable Gland on the bottom case and coat the attached line between top & bottom of
Cable Gland bottom case with silicon.
2. Drill 4 holes on the wall to fix bracket as Fig. A-4.
3. Fix the Wall Mounting Bolt into hole.
4. Fix the Wall Mounting Bracket to endure the weight of Camera.
.
( Hidden Cable )
( Exposed Cable )
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A-4 Corner Mounting
A-5 Pole Mounting
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A-5 Mounting Accessories(Optional)
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4 Installation
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Recommended Specification of PC for Camera Configuration & Monitoring will be as below.
Class
Recommended Specification
Remark
CPU
Pentium-4 3Ghz
RAM
1GB
Graphic Card
Higher than ATI Chip-Set based 64M
1600x1200(UXGA)
LAN Card
Higher than 100Mbps
OS
Windows XP
Web Browser
Higher than Internet Explorer 6.0
* OS: Windows 2000 professional / XP / Vista / 7
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This section provides brief description for quick installation of iCanView372 and monitoring Video/Audio
transmitted from iCanView372 at PC. Please refer to FAQ for any question in detailed procedure or nonoperation of product, if still in problem, please contact your supplier.
Fig. 4-1 LAN Cable Connection Diagram
1. Connection of PC, Network Device(HUB), IP Camera
I. Prepare any PC needed to be connected to Network.
II. Connect PC(or Lap Top) with Product using LAN Cable.
Connect IP Camera as dotted line in Fig.4-1.
Power will be applied to product via separate DC Adaptor.
2. IP Camera Network Configuration using IP Installer
Run the CD and Install IP Installer included in CD. Once install IP Installer, “WinPcap” will be installed. If
not install “WinPCap”, IP Installer won’t operate.
For the Network Configuration of iCanView372, IP Installer should be higher than 3.0.1
Version.
For the Window 7 User,”WinPCap” should be higher than 4.0 Version.
1. Run IP Installer > Select Network Adaptor > Click OK.
2. If Configuration Window open, Click ① > Double Click the relevant product at ② > Fill in ④ >
Configure ⑤ > Fill in ⑥.
Product
Normal HUB
Separate
DC Power
User
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3. If Configuration is completed, Click Set Button ⑨ to apply Configuration.
4. Access to Camera Admin Page by clicking ⑩.
If you click each field of ③, you can use sort function. For the detail, refer to IP Installer
Manual.
You can select the most appropriate LAN, ADSL, Static/Dynamic IP per Cable to user’s
circumstance via ⑤ menu. In case of selecting Dynamic(Automatic)IP, ⑥ menu will be
deactivated, In case of ADSL, please insert User Name and Password provided from ISP in
each field of ⑧.
For DDNS Service,
Insert mgmt.net-video.net in ⑦ > Please configure to be registered on DDNS by marking
Check Box.
You can use after Member Registration on Management Site
http://www.net-video.net/.
1 2 3 6 4
9 5 7
8
10
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3. Remote Connection to IP Camera
I. Connection via Web Viewer
Web View is the simplest method to connect to product via internet explorer. Once you
insert ”http://IP_address:HTTP_port_number” into Internet Explorer, you can access to the relevant
product.
For the use of Web Viewer, Active-X module should be installed.
If internet access is available, you can download it by accessing Camera or if you install NVRPro, Active-X module will be installed together.
Fig 4-2. Web Viewer Connection
Basic ID / Password of Admin Tool : root / admin
For the detail, please refer to [Configuration_Guide_of_iCanView3xx, iCanServer6xx].
Admin Tool Access
Button
Basic
Control Key
Video Crop Menu
[e.g.] Port 80
[e.g.] Port 80
Can be omitted the default port of 80
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II. Connection via NVR-Pro
NVR-Pro is a CMS program to connect several IP Cameras and/or Video Servers. Once you run NVRPro after installing on the remotely located PC, you can monitor real-time Video/Audio on the PC by
accessing to IP Camera via IP Address assigned to each IP Camera. For the access to Product by
using NVR-Pro, you have to configure all required information at NVR-Pro.
For the detail, please refer to [NVR-Pro User Manual].
4. Initial Configuration by connecting Admin Mode
All Parameters of iCanView372 are initially set as factory default. So you must change them with appropriate
value to your network configuration by accessing via Admin Tool. Admin Tool Access Method is as below.
Http://[IP Address]:[HTTP Port No.]/ admin.htm
Admin Tool Access ID / Password : root / admin. As it is Default Value, please change them. For the detailed
Configuration, please refer to [Configuration_Guide_of_iCanView3xx, iCanServer6xx].
Admin Tool
Access Button
Fig 4-3. NVR-Pro
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5 Trouble Shooting
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DC Adaptor User
Users who do not use PoE have to connect LAN Cable and separate Power to Camera.
For the Power, Adaptor supplied from iCanTek will be recommended, in case of individually
purchase, please use the appropriate adaptor to standard rated voltage
Caution : If Power of Adaptor is lower or higher than standard, Product doesn’t operate or
can get damages.
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55..22 NNoo VViiddeeoo oonn VViieewweerr
Network Connection Status Check(Ping Test)
You can check the Network Connection Status by doing Ping Test.
- Start > Run > cmd > Ping IP Address(EX>ping 172.16.42.51).
- If you get the response such as “Reply from~”, Network Configuration & Connection Status is good.
Please re-try to access or refer to other trouble shooting category. ( ).
- If you get the response such as “Request timed out”, Network Configuration & Connection Status is in
problem. Please check the Network Cable and Configuration. ( )
1
2
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55..33 WWiinnddoowwss vviissttaa && WWiinnddoowwss 77 UUsseerr
For the use of Video Recording & Capture function on NVR-Pro and Web Viewer, Windows Vista and
Windows 7 Users are required to configure “User Account Configuration” and “Program Execution
Entitlement Configuration”. If not configure, Recorded File won’t be generated or Captured Image on Web
Viewer won’t be saved.
Windows Vista Configuration
1. User Account Configuration
1) Select “User Account” on Control Panel
2) Select “Turn User Account Control on or off”
3) Remove check mark from the “Use User Account Control to help protect your computer”.
2. Program Execution Entitlement Configuration
1) Select “NVR” icon on the wallpaper.
2) Select “Properties” menu popped up by clicking right button on Mouse.
3) Select Check Box of “Run this program as an administrator” from the compatibility Tap.
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Windows 7 Configuration
1. User Account Configuration
1) Select “User Account” on Control Panel
2) Select “Change User Account Control Setting”
3) Set the Alarm Level at the lowest “Never Notify”
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2. Program Execution Entitlement Configuration
1) Select “NVR” icon on the wallpaper
2) Select “Properties” menu popped up by clicking right button on Mouse
3) Select Check Box of “Run this program as an administrator” from the compatibility Tap.
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55..44 TTeecchhnniiccaall IInnqquuiirryy
Please contact to your supplier if you still have problem even taking all trouble shootings.
For the quickest solution, please prepare all information below;
1. Product Model Name
2. Serial No. & Mac Address
3. Date of Purchase
4. Summary of Problem
5. Error Message
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6 Appendix
66..11.. SSeennssoorr IInnppuutt ffoorr AAllaarrmm && RReellaayy OOuuttppuutt
Alarm terminal at the connector panel of iCanView372 is used to connect various sensing and alerting devices.
Examples of sensing devices are infrared sensors, motion sensors, heat/smoke sensors, magnetic sensor, etc.
Aux terminal is used for connecting alerting device such as loud speaker, flashing light, etc.
66..11..11..
“
“
AALLAARRM
M
”
”
PPoorrtt ffoorr SSeennssoorr IInnppuutt
Connect the two wires of the sensors. The sensor type can be set by Virtual System Controller of NVR-Pro.
1) Please run NVR-Pro ,click on the “Virtual System Controller”
2) Select the “menu” button on Virtual System Controller, then OSD menus are displayed as Fi
g 6-Then select Sensor Type as NC or NO via sequentially selecting DOME SETUP AL
ARM ENABLE SAVE and EXIT ALARM ALARM NO ALARM INPUT.
Fig 6-1. Sensor Type Selection
Connect the Sensor to “Signal” and “GND” port of Alarm Port on iCanView372.
Fig 6-2., as Alarm Port Diagram of iCanView372, “+” is “Signal”, “-“ is “GND” Signal.
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Fig 6-2. Alarm Input of iCanView372
66..11..22..
“
“
AAUUX
X
”
”
PPoorrtt ffoorr RReellaayy OOuuttppuutt
As for connection with several alarm output devices, consists of Relay Circuit as in Fig 6-3. Relay is available
for Electrical Signal Switching AC/DC 24V, 1A, Relay Junction Point will be closed by Alarm Output.
Connect the as relay desired device to AUX(AUX1,AUX2) port of iCanView372 regardless of electrical polarity.
AUX1, AUX2 is refer to Out+ ,Out- of Fig 6-3.
Fig 6-3. Relay Output Diagram
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66..11..33.. CCoonnnneeccttiioonn ooff SSeennssoorr aanndd RReellaayy OOuuttppuutt DDeevviiccee
6.1.3.1. Sensor Connection Diagram
Sensor
Device
Sensor
Power
Supp ly
NO/NCType
Sensor1-
Sensor1+
+12V
GND
Sensor
Device
Sensor
Power
Supp ly
Open CollectorType
Photo Coupler
Fig 6-4. Sensor Connection Diagram
6.1.3.2. Relay Output Device Connection Diagram
Fig 6-5. Relay Output Device Connection Diagram
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