IBM Partner Pavilion Remote Supervisor Adapter User Manual
Remote Supervisor Adapter
User’ s Guide
Remote Supervisor Adapter
User’ s Guide
Note: Before using this information and the product it supports, be sure to read the general information in Appendix B, “Notices” on
page 109.
Sixth Edition (October 2002)
© Copyright International Business Machines Corporation 2001, 2002. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Chapter 1. Introduction ......................1
Remote Supervisor Adapter features .................1
Web browser requirements .....................2
Notices used in this book .....................2
Chapter 2. Opening and using the ASM Web interface .........3
Logging in to the Remote Supervisor Adapter ..............3
Logging in to the ASM processor in an xSeries 330 server .........6
Remote Supervisor Adapter and ASM processor action descriptions ......7
Remote Supervisor Adapter action descriptions in xSeries 330 servers .....9
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 13
Setting system information ....................14
Setting server timeouts .....................15
Setting the date and time ....................18
Creating a login profile ......................19
Setting the global login settings ...................21
Configuring remote alert settings ..................22
Configuring remote alert recipients.................22
Forwarding alerts .......................25
Setting remote alert attempts...................25
Setting remote alerts ......................26
Setting local events ......................29
Configuring the serial port .....................29
Initialization-string guidelines ...................33
Configuring network interfaces ...................34
Configuring an Ethernet connection to the Remote Supervisor Adapter . . . 34
Configuring PPP access over a serial port ..............36
Configuring network protocols ...................38
Configuring SNMP ......................38
Configuring SMTP.......................41
Configuring remote control keys ..................41
Using the configuration file ....................42
Backing up your current configuration ...............42
Restoring and modifying your ASM configuration ...........43
Restoring ASM defaults......................43
Restarting ASM .........................44
Logging off ..........................44
Chapter 4. Monitoring remote server status .............45
Viewing system health ......................45
Viewing the event log ......................49
Viewing vital product data .....................51
Chapter 5. Performing Remote Supervisor Adapter tasks ........55
Server power and restart activity ..................56
Remotely controlling the power status of a server ............57
Remote boot (start) .......................58
Remote control .........................59
Accessing the server graphical console ...............59
Viewing the server POST ....................60
Viewing the server blue screen ..................60
Updating firmware ........................61
© Copyright IBM Corp. 2001, 2002 iii
Accessing remote adapters through an ASM interconnect network ......62
Chapter 6. Starting and configuring the ASM text-based interface ....65
Accessing the text-based interface through a Telnet connection .......65
Accessing the text-based interface through a direct serial connection .....66
Configuring terminal settings ....................66
Accessing remote adapters through an ASM interconnect network ......67
Chapter 7. Configuring your Remote Supervisor Adapter using a
text-based interface ......................69
Setting system information ....................69
Setting server timeouts ......................71
Creating a login profile ......................73
Setting modem and dial-in settings .................76
Configuring remote alert recipients..................77
Setting remote alert attempts....................80
Setting remote alerts .......................81
Configuring the serial port .....................84
Initialization-string guidelines ....................86
Configuring network interfaces ...................87
Configuring an Ethernet connection to the Remote Supervisor Adapter . . . 87
Configuring PPP access over the serial port .............90
Configuring network protocols ...................91
Configuring SNMP ......................91
Configuring DNS .......................93
Configuring SMTP.......................94
Setting the Remote Supervisor Adapter and ASM processor clocks......94
Chapter 8. Checking system health and performing tasks through the
text-based interface ......................97
Monitoring temperature, voltage, and fan readings ............97
Viewing the event log ......................99
Viewing vital product data ....................100
Performing Remote Supervisor Adapter tasks through a text-based interface 102
Remotely controlling the power status of a server...........103
Viewing the server text console .................104
Restoring ASM defaults ....................105
Restarting ASM .......................106
Logging off .........................106
Appendix A. Getting help and technical assistance ..........107
Before you call ........................107
Using the documentation .....................107
Getting help and information from the World Wide Web .........107
Software service and support ...................108
Hardware service and support ...................108
Appendix B. Notices ......................109
Edition notice .........................109
Trademarks..........................110
Important notes ........................110
Index ............................113
iv Remote Supervisor Adapter: User’s Guide
Chapter 1. Introduction
This manual explains how to use the functions of the IBM®Remote Supervisor
Adapter when you install it in an IBM Eserver xSeries™server. The IBM Remote
Supervisor Adapter is one of the products in the Advanced System Management
(ASM) family. The Remote Supervisor Adapter provides around-the-clock remote
access and system management of your server and supports the following:
v Remote management independent of the status of the managed server
v Remote control of hardware and operating systems
v Web-based management with standard Web browsers (no other software is
required)
v Text-based user interface
You can use either the ASM Web interface or the text-based interface to access the
Remote Supervisor Adapter. The ASM Web interface is described in Chapter 2
through Chapter 5 and the text-based interface is described in Chapter 6 through
Chapter 8.
Remote Supervisor Adapter features
Standard features of the Remote Supervisor Adapter are as follows:
v Continuous health monitoring and control
v Automatic notification and alerts
v Battery-backed event log showing time-stamped entries
v Remote access through Ethernet, point-to-point protocol (PPP) connection, serial
port, and ASM interconnect peer-to-peer network
v Full Simple Network Management Protocol (SNMP) support
v E-mail alerts
v Alphanumeric or numeric pager alerts
v Domain Name System (DNS) server support
v Dynamic Host Configuration Protocol (DHCP) support
v Remote power control
v Blue screen capture (not supported on all servers)
v Remote firmware update
v Access to critical server settings
v Text-based user interface terminal access
v Redirection of the server graphical or text console (not supported on all servers)
v Access to server vital product data (VPD)
v Remote start (boot) from a diskette image
© Copyright IBM Corp. 2001, 2002 1
Web browser requirements
The Remote Supervisor Adapter supports the following Web browsers for remote
access. The Web browser that you use must be Java™-enabled and must support
JavaScript
v Microsoft
v Netscape Navigator version 4.72, or later (version 6.x is not supported)
Notes:
1. Java plug-in version 1.4 or later is required for the remote start (boot) feature,
2. For best results when using the ASM Web interface, set the resolution on your
3. The ASM Web interface and the ASM text-based interface do not support the
™
1.2 or later.
®
Internet Explorer version 4.0 (with Service Pack 1), or later
which is not available on all servers.
monitor to 800 x 600 pixels and 256 colors.
double-byte character set (DBCS) languages.
Notices used in this book
The following notices are used in the documentation:
v Notes: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
2 Remote Supervisor Adapter: User’s Guide
Chapter 2. Opening and using the ASM Web interface
To access the Remote Supervisor Adapter remotely using the ASM Web interface,
you must log in to the adapter. This chapter describes the login procedures and
describes the actions you can perform from the ASM Web interface.
For an xSeries 330 server: Certain features of the ASM Web interface and
text-based interface are available only through the ASM processor that is integrated
on the system board of an xSeries 330 server. You must first log in to the Remote
Supervisor Adapter and then log in to the ASM processor for full feature support.
For information about using the text-based user interface, see Chapter 6, “Starting
and configuring the ASM text-based interface” on page 65.
Logging in to the Remote Supervisor Adapter
Complete the following steps to access the Remote Supervisor Adapter through the
ASM Web interface.
1. Open a Web browser. In the address or URL field, type the IP address or host
name of the Remote Supervisor Adapter to which you want to connect.
The Enter Network Password window opens.
Note: The values in the following window are examples. Your settings will be
different.
2. Type your user name and password in the Enter Network Password window. If
you are using the Remote Supervisor Adapter for the first time, you can obtain
your user name and password from your system administrator. All login attempts
are documented in the event log. A welcome page opens in your browser.
Note: The Remote Supervisor Adapter is set initially with a user name of
USERID and password of PASSW0RD (with a zero, not an O). This user has
read/write access. Change this default password during your initial
© Copyright IBM Corp. 2001, 2002 3
configuration for enhanced security.
3. Select a timeout value from the drop-down list in the field provided. If your
browser is inactive for that number of minutes, the Remote Supervisor Adapter
logs you off the ASM Web interface.
4. Click Continue to start the session.
The window that opens depends on the type of server in which the Remote
Supervisor Adapter is installed.
v If you are logging in to a Remote Supervisor Adapter installed in a server
other than an xSeries 330, the browser opens the System Health page, which
4 Remote Supervisor Adapter: User’s Guide
gives you a quick view of the server status.
For descriptions of the actions that you can perform from the links in the left
navigation pane of the ASM Web interface, see “Remote Supervisor Adapter
and ASM processor action descriptions” on page 7. Then, go to Chapter 3,
“Configuring your Remote Supervisor Adapter or ASM processor” on page 13.
v If you are logging in to a Remote Supervisor Adapter installed in an xSeries
330 server, the browser opens a window similar to the one in the following
illustration.
ASMDEMO
For descriptions of the actions that you can perform from the links in the left
navigation pane of the ASM Web interface, see “Remote Supervisor Adapter
action descriptions in xSeries 330 servers” on page 9. Then, go to either
“Logging in to the ASM processor in an xSeries 330 server” on page 6 or
Chapter 3, “Configuring your Remote Supervisor Adapter or ASM processor”
on page 13.
Chapter 2. Opening and using the ASM Web interface 5
Logging in to the ASM processor in an xSeries 330 server
The integrated ASM processor on the system board of an xSeries 330 server
enables you to monitor the health of the managed server, view the server event log
and vital product data, configure alerts and alert recipients, and perform power and
restart operations on the server.
If you have a Remote Supervisor Adapter installed in an xSeries 330 server, you
must log in to the Remote Supervisor Adapter and then log in to the ASM processor
for full feature support.
Complete the following steps to log in to an ASM processor in an xSeries 330
server:
1. Log in to the Remote Supervisor Adapter. For more information, see “Logging in
to the Remote Supervisor Adapter” on page 3.
2. In the Remote ASM Access page that is displayed, you can view a list of the
ASM processors, ASM PCI adapters, and Remote Supervisor Adapters in the
ASM interconnect network and the local system that contains the Remote
Supervisor Adapter.
ASMDEMO
3. In the ASM Interconnect Connection column, locate the entry that matches
the ASM processor on the xSeries 330 server that you want to monitor; then,
click login .
Note: It is important that each ASM processor has a meaningful name so that
you can easily identify the correct server to monitor. The name of the
ASM processor is what you select from the table in the ASM
Interconnect Connection column. If you are not sure of the name of the
ASM processor for the server that you want to monitor, log in to each
ASM processor individually and view the vital product data (VPD) to
determine the serial number of the server in which that ASM processor is
located.
4. The Enter Network Password window opens. Type your user name and
password. If you are accessing the ASM processor for the first time, you can
obtain your user name and password from your system administrator. All login
attempts are documented in the event log.
6 Remote Supervisor Adapter: User’s Guide
Note: The ASM processor is set initially with a user name of USERID and
password of PASSW0RD (with a zero, not an O). This user has read/write
access. Change this default password during your initial configuration for
enhanced security.
5. The System Health page for the monitored server is displayed.
Local: Server 1
Remote: ASMDEMO
For descriptions of the actions that you can perform from the links in the left
navigation pane of the ASM Web interface, see “Remote Supervisor Adapter action
descriptions in xSeries 330 servers” on page 9.
Remote Supervisor Adapter and ASM processor action descriptions
Table 1 lists the actions available when you are logged in to the Remote Supervisor
Adapter in non-xSeries 330 servers or the ASM processor in an xSeries 330 server.
Table 1. Actions available when logged in to a Remote Supervisor Adapter or when logged in to the ASM processor
in an xSeries 330 server
Link Action Description
System Health View system health for a server You can monitor the server power and state and the
temperature, voltage, and fan status of your server on the
System Health page.
Event Log View event logs for remote
servers
Vital Product Data View the server and ASM
processor VPD
The Event Log page contains entries that are currently
stored in the server event log and power-on self-test
(POST) event log. Information about all remote access
attempts and dial-out events are recorded in the event log.
All events in the log are time-stamped using either the
Remote Supervisor Adapter or the ASM processor date
and time settings. Some events will also generate an alert,
if configured to do so on the Alerts page.
Upon server startup, the Remote Supervisor Adapter or
ASM processor collects system information and basic
input/output system (BIOS) information, and server
component vital product data (VPD) and stores it in
nonvolatile memory. This data is available from the Vital
Product Data page.
Chapter 2. Opening and using the ASM Web interface 7
Table 1. Actions available when logged in to a Remote Supervisor Adapter or when logged in to the ASM processor
in an xSeries 330 server (continued)
Link Action Description
Power/Restart Remotely power on or restart a
server
The Remote Supervisor Adapter or ASM processor
provides full remote power control over your server with
power-on, power-off, and restart actions. In addition,
power-on and restart statistics are captured and displayed
to show server hardware availability.
Remote Boot Remotely start (boot) your server
from a diskette image
Use the options in the Remote Boot page to remotely start
(boot) your server from a newly created diskette image or
from a previously created and saved diskette image.
Remote Control Redirect the server graphical
console or server text console,
restart the server and view the
POST, and view the blue screen
From the Remote Control page, you can redirect the
server graphical console, redirect the server text console,
restart the server and view the POST process, and view
the image of the last Windows
®
blue screen capture.
capture
Firmware Update Update firmware on the Remote
Supervisor Adapter or ASM
processor
Use the options on the Firmware Update page to update
firmware of the Remote Supervisor Adapter or ASM
processor and server components such as server BIOS
code and server diagnostics.
Access Remote
ASM
Access other system-management
processors and adapters
1
on the
ASM interconnect network
From the Access Remote ASM page, you can view a list of
system-management processors and adapters1present on
the ASM interconnect network and establish a connection
to any of those systems.
System Settings View the Remote Supervisor
Adapter or ASM processor system
settings
You can configure general information, such as the name
of the Remote Supervisor Adapter or ASM processor,
server timeout settings, and contact information for the
Remote Supervisor Adapter, and the server location from
the System Settings page.
Set the Remote Supervisor
Adapter or ASM processor clock
You can set the Remote Supervisor Adapter and ASM
processor clocks that are used for time stamping the
entries in the event log.
Login Profiles Configure the ASM processor
login profiles
You can define 12 login profiles that enable access to the
Remote Supervisor Adapter or ASM processor.
Alerts Configure local events You can set the local events monitored by the Remote
Supervisor Adapter or ASM processor, for which
notifications are sent to IBM Director.
Configure remote alerts and
remote alert recipients
You can configure the Remote Supervisor Adapter or ASM
processor to generate and forward alerts for a number of
different events. You can configure the alerts that are
monitored and the recipients that are notified on the Alerts
page.
Configure alert settings You can set the number of alert retries and the delay
between the retries.
Serial Port Dedicate a serial port to the
Remote Supervisor Adapter or the
ASM processor or share access
with a host server
From the Serial Port page, you can configure the serial
port and modem settings used by the Remote Supervisor
Adapter or ASM processor.
Note: The ASM processor uses the serial port on the
server. If a Remote Supervisor Adapter is installed in an
xSeries 330 server, you can configure one of the serial
ports to be shared with the operating system running on
the server and the other serial port always to be dedicated
to the ASM processor.
8 Remote Supervisor Adapter: User’s Guide
Table 1. Actions available when logged in to a Remote Supervisor Adapter or when logged in to the ASM processor
in an xSeries 330 server (continued)
Link Action Description
Network Interfaces Configure the network interfaces
of the Remote Supervisor Adapter
Network Protocols Configure the network protocols of
the Remote Supervisor Adapter
Remote Control
Keys
Configuration File Back up and restore the Remote
Restore Defaults Restore the Remote Supervisor
Restart ASM Restart the Remote Supervisor
Log Off Remote
ASM
Log off Log off the Remote Supervisor
1
System-management processors and adapters are Remote Supervisor Adapters, ASM processors, ASM PCI
adapters, and integrated system management processors (ISMPs). These system-management processors and
adapters are also known as service processors.
Transmit special key combinations During server console redirect and remote POST,
Supervisor Adapter configuration
Adapter or ASM processor
defaults
Adapter or ASM processor
Log off a remote
system-management processor or
adapter
Adapter
1
You can configure network-access settings to the Remote
Supervisor Adapter from the Network Interfaces page,
which is available only when you log in to the Remote
Supervisor Adapter. The Remote Supervisor Adapter
supports both Ethernet and point-to-point protocol (PPP)
connections, enabling remote access using a Web browser
or Telnet application.
You can configure Simple Network Management Protocol
(SNMP), Domain Name System (DNS), and Simple Mail
Transfer Protocol (SMTP) settings used by the Remote
Supervisor Adapter from the Network Protocols page,
which is available only when you log in to the Remote
Supervisor Adapter.
keyboard support is limited to ASCII characters, the arrow
keys, and the F1 through F12 function keys. To transmit
certain special key combinations, you must type the
default prefix key combination or a user-defined prefix key
combination, followed by a second key, as described in the
special keys table.
You can back up, modify, and restore the configuration of
the Remote Supervisor Adapter from the Configuration File
page.
Attention: When you click Restore Defaults, all of the
modifications you made to the Remote Supervisor Adapter
or ASM processor are lost.
You can reset the configuration of the Remote Supervisor
Adapter or ASM processor to the factory defaults.
You can restart the Remote Supervisor Adapter or ASM
processor.
You can log off your connection to the
system-management processor or adapter
interconnect network and return to the Remote Supervisor
Adapter that originated the remote session.
You can log off your connection to the Remote Supervisor
Adapter.
1
on the ASM
You can click the View Configuration Summary link, which is available on most
pages, to quickly view the configuration of the Remote Supervisor Adapter or ASM
processor.
Remote Supervisor Adapter action descriptions in xSeries 330 servers
Table 2 on page 10 lists the actions available when you are logged in to the Remote
Supervisor Adapter installed in an xSeries 330 server.
Note: When you are logged in to a Remote Supervisor Adapter installed in an
xSeries 330 server or an ASM processor in an xSeries 330 server, the link
Chapter 2. Opening and using the ASM Web interface 9
names used by the ASM Web interface are identical; however, the
information and functions that are supported differ. In the following table,
these features are explained as they function when you are logged in to the
Remote Supervisor Adapter and not the ASM processor.
Table 2. Actions available when logged in to the Remote Supervisor Adapter installed in an xSeries 330 server
Link Action Description
Event Log View the event log for Remote
Supervisor Adapter events
Vital Product Data View the Remote Supervisor
Adapter vital product data (VPD)
Firmware Update Update the Remote Supervisor
Adapter firmware
Access Remote ASM Access other
system-management processors
or adapters on the ASM
interconnect network
System Settings Configure the system settings You can configure information about the Remote
Set the Remote Supervisor
Adapter clock
Login Profiles Configure login profiles on the
Remote Supervisor Adapter
Alerts Configure alert forwarding The Remote Supervisor Adapter forwards alerts
Serial Port Configure the serial port of a
Remote Supervisor Adapter
Network Interfaces Configure the network interfaces
of the Remote Supervisor Adapter
Network Protocols Configure the network protocols
of the Remote Supervisor Adapter
The event log window contains information specific to
the Remote Supervisor Adapter, such as remote access
attempts and dial-out events. All events in the log are
time-stamped using the Remote Supervisor Adapter
clock.
You can view information about the Remote Supervisor
Adapter firmware data from the Vital Product Data
window.
You can update the firmware of the Remote Supervisor
Adapter from the Firmware Update window.
You can view a list of system-management processors
and adapters
establish a connection to any of those systems.
Supervisor Adapter, such as the name, contact, and
location information on the System Settings window.
You can set the clock used by the Remote Supervisor
Adapter for time-stamping the entries in the event log.
You can define up to 12 login profiles that enable
access to the Remote Supervisor Adapter from the
Login Profiles window.
generated by the ASM processor. It does not generate
alerts on its own. You can configure settings for
forwarding alerts from the Alerts window.
You can configure the serial port and modem settings
used by the Remote Supervisor Adapter from the Serial
Port window.
Note: The serial port used by the Remote Supervisor
Adapter is different from the serial port used by the
ASM processor. The Remote Supervisor Adapter has a
dedicated serial port.
You can configure network-access settings to the
Remote Supervisor Adapter from the Network Interfaces
window, which is available only when you log in to the
Remote Supervisor Adapter. The Remote Supervisor
Adapter supports both Ethernet and point-to-point
protocol (PPP) connections, enabling remote access
using a Web browser or Telnet application.
You can configure Simple Network Management
Protocol (SNMP), Domain Name System (DNS), and
Simple Mail Transfer Protocol (SMTP) settings used by
the Remote Supervisor Adapter from the Network
Protocols window, which is available only when you log
in to the Remote Supervisor Adapter.
1
on the ASM interconnect network and
10 Remote Supervisor Adapter: User’s Guide
Table 2. Actions available when logged in to the Remote Supervisor Adapter installed in an xSeries 330
server (continued)
Link Action Description
Configuration File Back up and restore the Remote
Supervisor Adapter configuration
You can back up, modify, and restore the configuration
of the Remote Supervisor Adapter from the
Configuration File window.
Restore Defaults Restore the Remote Supervisor
Adapter defaults
You can reset the Remote Supervisor Adapter
configuration to the factory defaults from the Restore
Defaults window.
Restart ASM Restart the Remote Supervisor
Adapter
Log Off Log off the Remote Supervisor
Adapter
1
System-management processors and adapters are Remote Supervisor Adapters, ASM processors, ASM PCI
You can restart the Remote Supervisor Adapter from
the Restart ASM window.
You can log off from the Remote Supervisor Adapter
from the Log Off window.
adapters, and integrated system management processors (ISMPs). These system-management processors and
adapters are also known as service processors.
You can click the View Configuration Summary link, which is available on most
pages, to quickly view the configuration of the Remote Supervisor Adapter.
Chapter 2. Opening and using the ASM Web interface 11
12 Remote Supervisor Adapter: User’s Guide
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor
Use the links under ASM Control in the navigation pane to configure the Remote
Supervisor Adapter or the ASM processor in an xSeries 330 server. The features
available to you depend on whether you are logged in to a Remote Supervisor
Adapter, the server type in which the Remote Supervisor Adapter is installed, or
whether you are logged in to an ASM processor.
v From the System Settings page, you can:
– Set system information
– Set server timeouts
– Set ASM date and time
v From the Login Profiles page, you can:
– Set login profiles to control access to the Remote Supervisor Adapter
– Configure modem and dial-in settings
v From the Alerts page, you can:
– Set integrated system management processor (ISMP) alert forwarding
– Configure remote alert recipients
– Set the number of remote alert attempts
– Select the delay between alerts
– Select which alerts will be sent and how they will be forwarded
v From the Serial Port page, you can:
– Configure the serial port of the Remote Supervisor Adapter
– Configure advanced modem settings
v From the Network Interfaces page, you can:
– Set up an Ethernet connection
– Set up a PPP over serial port connection
v From the Network Protocols page, you can:
– Configure SNMP setup
– Configure DNS setup
– Configure SMTP setup
v From the Remote Control Keys page, you can configure key combinations.
v From the Configuration File page, you can back up, modify, and restore the
configuration of the Remote Supervisor Adapter.
v From the Restore Defaults page, you can reset the Remote Supervisor Adapter
configuration to the factory defaults.
v From the Restart ASM page, you can restart the Remote Supervisor Adapter.
© Copyright IBM Corp. 2001, 2002 13
Setting system information
Complete the following steps to set your Remote Supervisor Adapter system
information:
1. Log in to the Remote Supervisor Adapter where you want to set the system
information. For more information, see Chapter 2, “Opening and using the ASM
Web interface” on page 3.
For an xSeries 330 server: To set the system information for the ASM
processor, log in to the ASM processor. For more information, see “Logging in to
the ASM processor in an xSeries 330 server” on page 6.
2. In the navigation pane, click System Settings. A window similar to the one in
the following illustration opens.
Note: The available fields in the System Settings page are determined by the
accessed remote server.
3. In the Name field in the ASM Information section, type the name of the Remote
Supervisor Adapter or ASM processor.
Use the Name field to specify a name for the Remote Supervisor Adapter in this
server. The name is included with e-mail, SNMP, and alphanumeric pager alert
notifications to identify the source of the alert.
Note: Your Remote Supervisor Adapter name (in the Name field) and the IP
host name of the Remote Supervisor Adapter (in the Host Name field on
the Network Interfaces page) do not automatically share the same name
because the ASM Name field is limited to 15 characters. The Host
Name field can consist of up to 63 characters. To minimize confusion, set
the ASM Name field to the nonqualified portion of the IP host name. The
nonqualified IP host name consists of up to the first period of a fully
qualified IP host name. For example, for the fully qualified IP host name
asmcard1.us.company.com, the nonqualified IP host name is asmcard1.
For information about your host name, see “Configuring an Ethernet
connection to the Remote Supervisor Adapter” on page 34.
14 Remote Supervisor Adapter: User’s Guide
4. In the ID number field, assign the Remote Supervisor Adapter a unique
identification number.
5. In the Contact field, type the contact information. For example, you can specify
the name and phone number of the person to contact if there is a problem with
this server. You can type a maximum of 47 characters in this field.
Note: The Contact field is not available for all servers.
6. In the Location field, type the location of the server. Include in this field
sufficient detail to quickly locate the server for maintenance or other purposes.
You can type a maximum of 47 characters in this field.
Note: The Location field is not available for all servers.
7. Scroll to the bottom of the page and click Save.
Setting server timeouts
Complete the following steps to set your server timeout values:
1. Log in to the Remote Supervisor Adapter where you want to set the server
timeouts. For more information, see Chapter 2, “Opening and using the ASM
Web interface” on page 3.
2. For an xSeries 330 server: Log in to the ASM processor. For more information,
see “Logging in to the ASM processor in an xSeries 330 server” on page 6.
3. In the navigation pane, click System Settings and scroll down to the Server
Timeouts section.
A window similar to the one in the following illustration opens.
You can set the Remote Supervisor Adapter or ASM processor to respond
automatically to the following events:
v Halted power-on self-test
v Halted operating system
v Failure to load operating system
v Power off delay to shut down operating system
v nonmaskable interrupt
4. Enable the server timeouts that correspond to the events you want the Remote
Supervisor Adapter to respond to automatically.
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 15
POST watchdog
Use the POST watchdog field to specify the number of minutes that the
Remote Supervisor Adapter or ASM processor will wait for this server to
complete a power-on self-test (POST). If the server being monitored
fails to complete a POST within the specified time, the Remote
Supervisor Adapter generates a POST timeout alert and automatically
restarts the server. The POST watchdog is then automatically disabled
until the operating system is shut down and the server is power cycled
(or until the operating system starts and the device driver successfully
loads).
Note: Power cycling differs from shutting down and restarting the
operating system in that power cycling removes power from the
server completely; for example, unplugging the server.
To set the POST timeout value, select a number from the menu. To turn
off this option, select Disabled.
Note: If the POST Time-out check box is selected in the Remote Alerts
section of the Remote Alerts page, the Remote Supervisor
Adapter or ASM processor attempts to forward the alert to all
configured remote alert recipients. Also, the POST watchdog
requires a specially constructed POST routine available on only
specific IBM servers. If this routine does not exist on your server,
all settings in this field are ignored.
O/S watchdog
Use the O/S watchdog field to specify the number of minutes between
checks of the operating system by the Remote Supervisor Adapter or
ASM processor. If the operating system fails to respond to one of these
checks, the Remote Supervisor Adapter or ASM processor generates an
O/S timeout alert and restarts the server. After the server is restarted,
the O/S watchdog is disabled until the operating system is shut down
and the server is power cycled.
To set the O/S watchdog value, select a time interval from the menu. To
turn off this watchdog, select Disabled. To capture blue screens, you
must enable the watchdog in the O/S watchdog field and select the
O/S Time-out check box in the Remote Alerts section of the Alerts
page.
Notes:
a. The O/S watchdog feature requires that the Remote Supervisor
Adapter device driver is installed on the server. For information
about installing device drivers, see the Remote Supervisor Adapter
Installation Guide .
b. If the O/S Time-out check box is selected in the Remote Alerts
section of the Alerts page, the Remote Supervisor Adapter will
attempt to send an alert to all configured remote alert recipients.
For more information about POST routines, see the
documentation that comes with your server.
Loader watchdog
Use the Loader watchdog field to specify the number of minutes that
the Remote Supervisor Adapter or ASM processor waits between the
completion of POST and the starting of the operating system. If this
16 Remote Supervisor Adapter: User’s Guide
interval is exceeded, the Remote Supervisor Adapter or ASM processor
generates a loader timeout alert and automatically restarts the system.
After the system is restarted, the loader timeout is automatically
disabled until the operating system is shut down and the server is
power cycled (or until the operating system starts and the device driver
successfully loads).
To set the loader timeout value, select the time limit that the Remote
Supervisor Adapter or ASM processor will wait for operating-system
starting to be completed. To turn off this watchdog, select Disabled.
Note: If the Loader Time-out check box is selected in the Remote
Power off delay
Attention: Read the following information to prevent the loss of data
or damage to data when you perform a remote shutdown of your
operating system:
a. If the Windows 2000, Windows NT
operating system is installed on your server, you need to install only
the Remote Supervisor Adapter device driver to support remote
operating-system shutdown.
Alerts section of the Alerts page, the Remote Supervisor Adapter
or ASM processor will send an alert to all configured remote alert
recipients.
®
, Red Hat Linux, or SuSE Linux
Note: If the value is less than 45 seconds in the Power off delay
field, the device driver will adjust the value to 45 seconds
when the device driver loads. You can decrease the
power-off delay value after the server has started, but the
device driver will reset it to 45 seconds on the next server
restart. The device driver will not change a power-off delay
value that is 45 seconds or greater.
b. If the Novell NetWare, SCO UnixWare, or Caldera Open UNIX
®
operating system is installed on your server, you need to install both
the Remote Supervisor Adapter device driver and IBM Director
Agent, to support remote operating system shutdown. When you
install the Director Agent, be sure to select the Management
Processor Assistant (MPA) check box.
Use the Power off delay field to specify the number of minutes that the
Remote Supervisor Adapter or ASM processor will wait for the operating
system to shut down before turning off the server. By default, the
Remote Supervisor Adapter waits 30 seconds.
Shut down your server to determine how long it takes to shut down. Add
a time buffer to that value and use it as your power off delay setting to
ensure that the operating system has time for an orderly shutdown
before power is removed from the server.
To set the power-off delay value, select the time from the menu.
NMI reset delay
Use the NMI reset delay field to specify the length of time, in minutes,
that the Remote Supervisor Adapter waits to automatically restart the
server after a nonmaskable interrupt (NMI) is triggered. A nonmaskable
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 17
interrupt usually indicates a critical error such as a hardware fault. A
nonmaskable interrupt usually signals a parity error in the memory
subsystem.
To disable the automatic server restart after a nonmaskable interrupt,
select Disabled .
Note: The NMI reset delay field is not available on all servers.
5. Scroll to the bottom of the page and click Save.
Setting the date and time
The Remote Supervisor Adapter and ASM processor each contain their own
real-time clocks to independently time stamp all events that are logged in the
battery-backed event logs. Setting one clock does not affect the settings of the
other clock, and each clock serves a separate purpose.
Alerts sent by e-mail, LAN, and SNMP use the real-time clock setting to time stamp
the alerts. The clock settings support Greenwich mean time (GMT) offsets and
daylight saving time (DST) for added ease-of-use for administrators managing
systems remotely over different time zones. You can remotely access the
battery-backed event log even if the system is turned off or disabled. This facilitates
immediate problem determination and resolution.
Note: The GMT offset and AutomaticaIly adjust for daylight saving changes
fields are not available when you are logged in to an ASM processor or ASM
PCI adapter.
Complete the following steps to verify the date and time settings of the Remote
Supervisor Adapter or ASM processor:
1. Log in to the Remote Supervisor Adapter where you want to set the ASM date
and time values. For more information, see Chapter 2, “Opening and using the
ASM Web interface” on page 3.
2. For an xSeries 330 server: If you want to set the date and time values for the
ASM processor, log in to the ASM processor. For more information, see
“Logging in to the ASM processor in an xSeries 330 server” on page 6.
3. In the navigation pane, click System Settings and scroll down to the ASM Date
and Time section, which shows the date and time when this Web page was
generated.
4. To override the date and time settings and to enable daylight saving time (DST)
and Greenwich Mean Time (GMT), click Set ASM Date and Time. A window
18 Remote Supervisor Adapter: User’s Guide
similar to the one in the following illustration opens.
5. In the Date field, type the numbers of the current month, day, and year in the
matching entry fields.
6. In the Time field, type the numbers corresponding to the current hour, minutes,
and seconds in the appropriate entry fields. The hour (hh) must be a number
from 00 to 23 as represented on a 24-hour clock. The minutes (mm) and
seconds (ss) must be numbers from 00 to 59.
7. In the GMT offset field, type the number that specifies the offset in hours from
Greenwich Mean Time (GMT), corresponding to the time zone where this server
is located.
8. Click the Automatically adjust for daylight saving changes check box to
specify whether the Remote Supervisor Adapter clock will automatically adjust
when the local time changes between standard time and daylight saving time.
9. Scroll to the bottom of the page and click Save.
Creating a login profile
Use the Login Profiles table to view, configure, or change individual login profiles.
Use the links in the Login ID column to configure individual login profiles. You can
define up to 12 unique profiles. Each link in the Login ID column is labeled with the
configured login ID for that particular profile. If you have not configured a profile, the
name of the link by default will be ~ not used ~.
Complete the following steps to configure a login profile:
1. Log in to the Remote Supervisor Adapter where you want to create a login
profile. For more information, see Chapter 2, “Opening and using the ASM
Web interface” on page 3.
2. For an xSeries 330 server: If you want to create a login profile on the ASM
processor, log in to the ASM processor. For more information, see “Logging in
to the ASM processor in an xSeries 330 server” on page 6.
3. In the navigation pane, click Login Profiles. The Login Profiles page displays
the login ID and the login access level. A window similar to the one in the
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 19
following illustration opens.
4. Click one of the unused login profile links. An individual profile window similar
to the one in the following illustration opens.
5. In the Login ID field, type the name of the profile.
You can type a maximum of 15 characters in the Login ID field. Valid
characters are uppercase and lowercase letters, numbers, periods, and
underscores.
Note: This login ID is used to grant remote access to the Remote Supervisor
Adapter or ASM processor.
20 Remote Supervisor Adapter: User’s Guide
6. In the Authority level field, select either Read Only or Read/Write to set the
access rights for this login ID.
Read Only
The user can use the Read Only option to view a window, but not to
make changes. Additionally, users who log in with read-only IDs are
unable to perform file transfers, power and restart actions, or remote
control functions.
Read/Write
The user can use the Read/Write option to take all available actions
provided by the interface, including setting up a user ID and turning off
the server.
7. In the Password field, assign a password to the Login ID.
Valid passwords must contain at least five characters, one of which must be a
nonalphabetic character. Null or empty passwords are accepted.
Note: This password is used with the login ID to grant remote access to the
Remote Supervisor Adapter or ASM processor.
8. In the Confirm Password field, type the password again.
9. In the Dialback status field, select Enabled or Disabled to configure the
Remote Supervisor Adapter or ASM processor to automatically terminate a
successful dial-in attempt and then immediately dial out to a specified number.
If you select Disabled, click Save to save your login ID settings.
Note: If the Dialback status field is set to Enabled, you must enter a phone
number in the Dialback number field of this profile.
10. In the Dialback number field, type the phone number that the Remote
Supervisor Adapter will use when dialing back to reach the login ID. This
phone number is dialed when this user successfully logs in to the Remote
Supervisor Adapter.
Note: By default, the Remote Supervisor Adapter and ASM processor are
each configured with one login profile that enables remote access using
a login user ID of USERID and a password of PASSW0RD (the 0 is a
zero). To avoid a potential security exposure, change this default login
profile during the initial setup of the Remote Supervisor Adapter or ASM
processor.
11. Click Save to save your login ID settings.
Setting the global login settings
Complete the following steps to enable your modem to dial out to the remote login
profile:
1. Log in to the Remote Supervisor Adapter for which you want to set the global
login settings. For more information, see Chapter 2, “Opening and using the
ASM Web interface” on page 3.
2. For an xSeries 330 server: If you want to set the modem and dial-in settings
on the ASM processor, log in to the ASM processor. For more information, see
“Logging in to the ASM processor in an xSeries 330 server” on page 6.
3. In the navigation pane, click Login Profiles.
4. Scroll down to the Global Login Settings section.
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 21
5. To allow remote users to dial in to the Remote Supervisor Adapter or ASM
processor through a serial connection, select Enabled in the Logins through a
modem connection field.
6. In the Lockout period after five login failures field, specify how long, in
minutes, the Remote Supervisor Adapter or ASM processor will prohibit remote
login attempts, if more than five sequential failures to log in remotely are
detected.
Configuring remote alert settings
You can configure remote alert recipients, the number of alert attempts, incidents
that trigger remote alerts, and local alerts from the Alerts link on the navigation
pane.
After you configure a remote alert recipient, the Remote Supervisor Adapter or ASM
processor will send an alert to that recipient. The alert is sent through a serial
connection or a network connection, a numeric pager, or an alphanumeric pager
when any event selected from the Monitored Alerts group occurs. This alert
contains information about the nature of the event, the time and date of the event,
and the name of the system that generated the alert.
The Remote Supervisor Adapter or ASM processor offers alert redundancy for
several managed systems at the same location. It sends alerts only once per
connection type, even when there is more than one active LAN or serial connection.
However, if one connection device fails, all other interconnected devices route the
alerts to the next available connection.
Notes:
1. If the SNMP Agent or SNMP Traps fields are not set to Enabled, no SNMP
traps are sent. For information about these fields, see “Configuring SNMP” on
page 38.
2. You cannot distinguish between the alerts that are sent to remote alert
recipients. All configured recipients receive each alert you select.
3. The Remote Supervisor Adapter cannot generate alerts; it can only forward the
alerts that are generated by the ASM processor on an xSeries 330 server or
that are generated by other devices on the same ASM interconnect network.
4. For an xSeries 330 server, you must log in to the ASM processor to configure
alert recipients, global alert settings, and incidents that trigger remote alerts and
local events.
5. If the ASM processor cannot send out the alert, it forwards the alert to the
Remote Supervisor Adapter. SNMP over LAN and IBM Director over LAN alerts
are always forwarded by the ASM processor because it does not have LAN
connectivity. For SNMP alerts, the configuration of the SNMP agent has to be
done on the Remote Supervisor Adapter. For more information about these
fields, see “Configuring SNMP” on page 38.
Configuring remote alert recipients
You can define up to 12 unique remote alert recipients. Each link for an alert
recipient is labeled with the recipient name, notification method, and alert status.
Complete the following steps to configure a remote alert recipient:
1. Log in to the Remote Supervisor Adapter for which you want to configure
remote alert settings. For more information, see Chapter 2, “Opening and using
the ASM Web interface” on page 3.
22 Remote Supervisor Adapter: User’s Guide
2. For an xSeries 330 server: If you want to configure a remote alert recipient
on the ASM processor, log in to the ASM processor. For more information, see
“Logging in to the ASM processor in an xSeries 330 server” on page 6.
3. In the navigation pane, click Alerts. The Remote Alert Recipients page opens.
You can see the notification method and alert status, if set, for each recipient.
4. Click one of the remote alert recipient links. An individual recipient window
similar to the one in the following illustration opens.
5. To have only critical alerts sent to the recipient, select the Receives critical
alerts only check box.
6. In the Status field, click Enabled to activate this remote alert recipient.
7. In the Name field, type the name of the recipient or other identifier. The name
you enter appears as the link for the recipient on the Alerts page.
8. In the Notification method field, select the notification method for reaching
the recipient. Select one of the following notification methods. Not all methods
are available on all servers.
v Numeric pager
v Alphanumeric pager
v IBM Director over Modem
v IBM Director over LAN
v SNMP over LAN
v E-mail over LAN
v SNMP over PPP
v E-mail over PPP
Chapter 3. Configuring your Remote Supervisor Adapter or ASM processor 23
Notes:
a. To configure a remote alert recipient for IBM Director over Modem or IBM
Director over LAN, the remote alert recipient must be a server with the
Director Management Server installed.
b. The IBM Director over Modem option is supported in only IBM Director
versions 2.2.1, 3.1, and 3.1.1.
9. In the Number field, type either the phone number, IP address, or host name
at which to reach the recipient. Type a phone number if you are using one of
the following notification methods:
v Numeric pager (follow the phone number with a comma and the personal
identification number [PIN])
v Alphanumeric pager
v IBM Director over Modem
v SNMP over PPP
v E-mail over PPP
Type an IP address or host name if you are using the IBM Director over LAN
method.
10. If you chose alphanumeric pager as the notification method, in the PIN field,
enter the PIN.
11. If you selected the E-mail over LAN or E-mail over PPP notification methods, in
the E-Mail address field, type the e-mail address of the recipient.
Note: For the E-mail over LAN and E-mail over PPP notification methods to
work properly, configure the Simple Mail Transfer Protocol (SMTP)
options on the Network Protocols page. For more information about
SMTP options, see “Configuring SMTP” on page 41.
12. If you selected the E-mail over PPP or SNMP over PPP notification methods,
at the PPP login ID field, type the PPP login ID needed to log in to the dial-up
service account of the recipient. The PPP login ID consists of your service,
your account name, and your user ID all separated by periods
(service.account.userid).
®
For example, to log in to the IBM Global Network
IP Remote Access Service
Provider, the PPP login ID should contain information in the following format:
secureip.X.Y, where secureip is your service and X is your account name, and
Y is your user ID.
Notes:
a. For the SNMP over LAN and SNMP over PPP notification methods to work
properly, configure the SNMP options on the Network Protocols page. For
information about SNMP, see “Configuring SNMP” on page 38.
b. For an xSeries 330 server: SNMP over LAN and IBM Director over LAN
alerts are always forwarded because the ASM processor does not have
LAN connectivity.
13. If you selected the E-mail over PPP or SNMP over PPP notification method, at
the PPP password field, type the PPP password that accompanies the login
ID.
14. Click Save to save your remote alert recipient profile. Repeat step 3 on
page 23 through step 13 on page 24 for each remote alert recipient profile.
15. Click Generate Test Alert on the Remote Alert Recipients page to send a test
alert to all configured remote alert recipients.
24 Remote Supervisor Adapter: User’s Guide
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