IBM xSeries 445 Installation Manual

Download

xSeries 445

Type 8870

Installation Guide

Install options, if required

• Drives

• Microprocessors

• Adapters

• Memory

Install the server in

the rack cabinet,

if required

Cable the server

and options

Welcome. . .

Thank you for buying an IBM xSeries server. is based on the X-Architecture technology, and it features superior performance, availability, and scalability.

This server

Installation Guide

contains information for setting up and configuring your server.

For detailed information about your server, view the publications on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Your server

Start the server

Yes

preconfigured?

Use ServerGuide to

configure hardware

Did configuration

ServerGuide to

install operating

Did the server start correctly?

Yes

Is the Server

set up and

complete?

Yes

Use

system?

Go to the Server Support

flow chart

Go to the Web for instructions,

http://www.ibm.com/pc/support

Yes

Install applications, such as IBM systems management software and IBM ServeRAID programs

System is ready to use.

Go to the Server Support

flow chart to register

and profile your server.

Server Support

Server working

properly?

Yes

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at

http://www.ibm.com/pc/compat/

Problem

solved?

Yes

http://www.ibm.com/pc/register/

View information about IBM support line at

http://www.ibm.com/services/sl/products/

or view support telephone numbers at

http://www.ibm.com/planetwide/

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Problem

solved?

Yes

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at

http://www.ibm.com/pc/support/

Yes

Problem

solved?

View support telephone numbers at

http://www.ibm.com/planetwide/

Hardware

No Software

Hardware or

software problem?

ER s e r v e r



xSeries 445 Type 8870

Installation Guide

Note: Before using this information and the product it supports, read the general information in

Appendix A, “Getting help and technical assistance,” on page 81, Appendix B, “IBM Statement of Limited Warranty Z125-4753-07 11/2002,” on page 83, and Appendix C, “Notices,” on page 99.

Second Edition (January 2004)

Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract

with IBM Corp.

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1

The IBM

Eserver

Documentation CD . . . . . . . . . . . . . . . . .2

Hardware and software requirements . . . . . . . . . . . . . . . .2

Using the Documentation Browser . . . . . . . . . . . . . . . . .2

Notices and statements used in this publication . . . . . . . . . . . . .3

Features and specifications . . . . . . . . . . . . . . . . . . . . .4

Major components of the xSeries 445 server . . . . . . . . . . . . . .5

Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . .7

Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7

System reliability guidelines . . . . . . . . . . . . . . . . . . . .7

Working inside the server with the power on . . . . . . . . . . . . .8

Handling static-sensitive devices . . . . . . . . . . . . . . . . . .8

Opening the cover . . . . . . . . . . . . . . . . . . . . . . . .9

The SMP Expansion Module . . . . . . . . . . . . . . . . . . . .9

Removing an SMP Expansion Module and cover . . . . . . . . . . .11

Installing and replacing a microprocessor . . . . . . . . . . . . . .15

Installing a memory module . . . . . . . . . . . . . . . . . . .19

Installing DIMMs . . . . . . . . . . . . . . . . . . . . . . .21

Reinstalling an SMP Expansion Module and cover . . . . . . . . . . .23

Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .26

Cabling a ServeRAID adapter . . . . . . . . . . . . . . . . . .29

Installing the serial port . . . . . . . . . . . . . . . . . . . . . .31

Completing the installation . . . . . . . . . . . . . . . . . . . . .33

Installing the server in the rack cabinet . . . . . . . . . . . . . . .33

Connecting the cables . . . . . . . . . . . . . . . . . . . . .34

Power cabling . . . . . . . . . . . . . . . . . . . . . . . .48

SCSI cabling . . . . . . . . . . . . . . . . . . . . . . . . .48

USB cabling . . . . . . . . . . . . . . . . . . . . . . . . .48

Video cabling . . . . . . . . . . . . . . . . . . . . . . . .48

Mouse cabling . . . . . . . . . . . . . . . . . . . . . . . .48

Keyboard cabling . . . . . . . . . . . . . . . . . . . . . . .49

Gigabit Ethernet cabling . . . . . . . . . . . . . . . . . . . .49

Remote Supervisor Adapter cabling . . . . . . . . . . . . . . . .49

Chapter 3. Server controls, LEDs, and power . . . . . . . . . . . . .51

Front view . . . . . . . . . . . . . . . . . . . . . . . . . .51

Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .53

Server power features . . . . . . . . . . . . . . . . . . . . . .56

Turning on the server . . . . . . . . . . . . . . . . . . . . .56

Turning off the server . . . . . . . . . . . . . . . . . . . . .57

Chapter 4. Configuring your server . . . . . . . . . . . . . . . .59

Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .60

Using the Configuration/Setup Utility program . . . . . . . . . . . . .60

Using the LSI Logic Configuration Utility program . . . . . . . . . . . .61

Using the ServeRAID configuration programs . . . . . . . . . . . . . .62

Using the Remote Supervisor Adapter . . . . . . . . . . . . . . . .62

Using the Integrated System Management Firmware Update Utility program

Configuring scalable partitions . . . . . . . . . . . . . . . . . . .63

Creating a scalable partition . . . . . . . . . . . . . . . . . . .63

iii

Deleting a scalable partition . . . . . . . . . . . . . . . . . . .65

Chapter 5. Updating IBM Director . . . . . . . . . . . . . . . . .67

Chapter 6. Solving problems . . . . . . . . . . . . . . . . . . .69

Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .69

POST beep code descriptions . . . . . . . . . . . . . . . . . . .70

ServerGuide startup problems . . . . . . . . . . . . . . . . . . .70

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . .71

Light path diagnostics feature overview . . . . . . . . . . . . . . . .76

Identifying problems using the light path diagnostics feature . . . . . . .77

Light path diagnostics table . . . . . . . . . . . . . . . . . . .78

Appendix A. Getting help and technical assistance . . . . . . . . . .81

Before you call . . . . . . . . . . . . . . . . . . . . . . . . .81

Using the documentation . . . . . . . . . . . . . . . . . . . . .81

Getting help and information from the World Wide Web . . . . . . . . . .82

Software service and support . . . . . . . . . . . . . . . . . . .82

Hardware service and support . . . . . . . . . . . . . . . . . . .82

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002 . .83

Part 1 - General Terms . . . . . . . . . . . . . . . . . . . . . .83

Part 2 - Country-unique Terms . . . . . . . . . . . . . . . . . . .86

Part 3 - Warranty Information . . . . . . . . . . . . . . . . . . .97

Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . .99

Edition notice . . . . . . . . . . . . . . . . . . . . . . . . .99

Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Important notes . . . . . . . . . . . . . . . . . . . . . . . . 101

Product recycling and disposal . . . . . . . . . . . . . . . . . . 101

Battery return program . . . . . . . . . . . . . . . . . . . . . 102

Electronic emission notices . . . . . . . . . . . . . . . . . . . . 102

Federal Communications Commission (FCC) statement . . . . . . . . 102

Industry Canada Class A emission compliance statement . . . . . . . . 103

Australia and New Zealand Class A statement . . . . . . . . . . . . 103

United Kingdom telecommunications safety requirement . . . . . . . . 103

European Union EMC Directive conformance statement . . . . . . . . 103

Taiwanese Class A warning statement . . . . . . . . . . . . . . . 103

Chinese Class A warning statement . . . . . . . . . . . . . . . . 104

Japanese Voluntary Control Council for Interference (VCCI) statement

104

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . 104

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

xSeries 445 Type 8870: Installation Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt. Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d’installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.

Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

v Do

Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.

Statement 1:

DANGER

Electrical

current from power, telephone, and communication cables is

hazardous.

avoid a shock hazard:

not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm.

Connect all power cords to a properly wired and grounded electrical outlet.

Connect to properly wired outlets any equipment that will be attached to this product.

When possible, use one hand only to connect or disconnect signal cables.

Never turn on any equipment when there is evidence of fire, water, or structural damage.

Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices.

Connect:

Turn everything OFF. First, attach all cables to devices. Attach signal cables to connectors. Attach power cords to outlet. Turn device ON.

xSeries 445 Type 8870: Installation Guide

Disconnect:

Turn everything OFF. First, remove power cords from outlet. Remove signal cables from connectors. Remove all cables from devices.

v Do

Statement 2:

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has

module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

not:

Throw or immerse into water Heat to more than 100°C (212°F) Repair or disassemble

Dispose

the battery as required by local ordinances or regulations.

Statement 3:

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

Use of controls or adjustments or performance of procedures other than those specified herein might result in hazardous radiation exposure.

DANGER

Some

laser products contain an embedded Class 3A or Class 3B laser

diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

Safety

vii

≥ 18 kg

≥ 32 kg

≥ 55 kg

Statement 4:

(39.7 lb)

(70.5 lb)

(121.2 lb)

CAUTION: Use safe practices when lifting.

Statement 5:

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

viii

xSeries 445 Type 8870: Installation Guide

Statement 8:

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact

service technician.

Statement 10:

CAUTION:

not place any object weighing more than 82 kg (180 lb) on top of

rack-mounted devices.

>82 kg (180 lb)

Statement 13:

DANGER

Overloading

branch circuit is potentially a fire hazard and a shock hazard under certain conditions. To avoid these hazards, ensure that your system electrical requirements do not exceed branch circuit protection requirements. Refer to the information that is provided with your device for electrical specifications.

Safety

WARNING: Handling the cord on this product or cords associated with accessories

sold with this product, will expose you to lead, a chemical known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash

hands after handling.

ADVERTENCIA: El contacto con el cable de este producto o con cables de

accesorios que se venden junto con este producto, pueden exponerle al plomo, un elemento químico que en el estado de California de los Estados Unidos está considerado como un causante de cancer y de defectos congénitos, además de otros riesgos reproductivos. Lávese las manos después de usar el producto.

xSeries 445 Type 8870: Installation Guide

1. Go to

2. In

3. On

4. In

Chapter 1. Introduction

This Installation Guide contains instructions for setting up your IBM xSeries

445 Type 8870 server and basic instructions for installing some options.

ERserver

™

More detailed instructions for installing options are in the Option Installation Guide

the IBM xSeries Documentation CD, which comes with your server.

This document contains information about:

Setting up and cabling your server Starting and configuring your server Installing some options Solving problems

server might have features that are not described in the documentation that

Your you received with the server. The documentation might be updated occasionally to include information about those features, or technical updates might be available to provide additional information that is not included in your server documentation. These updates are available from the IBM Web site. Complete the following steps

check for updated documentation and technical updates:

http://www.ibm.com/pc/support/.

the Learn section, click Online publications.

the ″Online publications″ page, in the Brand field, select Servers.

the Family field, select xSeries 445.

Click Continue.

Your server comes with an IBM ServerGuide

™

Setup and Installation CD to help

you configure the hardware, install device drivers, and install the operating system. Your server comes with a limited warranty. You can obtain up-to-date information

about your server and other IBM server products at http://www.ibm.com/eserver/xseries/.

Record information about your server in the following table. You will need this information when you register your server with IBM.

Product name Machine type Model number Serial number

IBM

Eserver

xSeries 445 server 8870 _____________________________________________ _____________________________________________

The model and serial numbers are on a label on the lower-left side of the bezel, just above the hard disk drives.

See the Rack Installation Instructions for complete rack installation and removal instructions. For a list of supported options for your server, see the ServerProven

list at http://www.ibm.com/pc/compat/.

v 32 MB of

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Figure 1. xSeries 445 server

The IBM

Eserver

The IBM

Documentation CD

Eserver

Documentation CD contains documentation for your server in

Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.

Hardware and software requirements

The IBM hardware and software:

Eserver

Microsoft

xSeries 445 Documentation CD requires the following minimum

Windows NT

4.0 (with Service Pack 3 or later), Windows 98,

Windows 2000, or Red Hat Linux 100 MHz microprocessor

RAM

Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating systems

Note: Acrobat Reader software is included on the CD, and you can install it

when you run the Documentation Browser.

Using the Documentation Browser

Use the Documentation Browser to browse the contents of the CD, read brief descriptions of the books, and view books using Adobe Acrobat Reader or xpdf. The Documentation Browser automatically detects the regional settings in use in your system and displays the books in the language for that region (if available). If

book is not available in the language for that region, the English version is

displayed. Use one of the following procedures to start the Documentation Browser:

Autostart is enabled, insert the CD into your CD-ROM drive. The

Documentation Browser starts automatically.

xSeries 445 Type 8870: Installation Guide

– If

Autostart is disabled or is not enabled for all users:

you are using a Windows operating system, insert the CD into your

CD-ROM drive and click Start --> Run. In the Open field, type

e:\win32.bat

where e is the drive letter of your CD-ROM drive, and click OK.

you are using Red Hat Linux, insert the CD into your CD-ROM drive; then,

run the following command from the /mnt/cdrom directory:

runLinux.sh

Select your server from the Product menu. The Available Topics list displays all the books for your server. Some books might be in folders. A plus sign (+) indicates each folder or book that has additional books under it. Click the plus sign to display the additional books.

When you select a book, a description of the book appears under Topic Description. To select more than one book, press and hold the Ctrl key while you select the books. Click View Book to view the selected book or books in Acrobat Reader or xpdf. If you selected more than one book, all the selected books are opened in Acrobat Reader or xpdf.

search all the books, type a word or word string in the Search field and click Search. The books in which the word or word string appears are listed in order of the most occurrences. Click a book to view it, and press Crtl+F to use the Acrobat search function or Alt+F to use the xpdf search function within the book.

Click Help for detailed information about using the Documentation Browser.

Notices and statements used in this publication

The caution and danger statements that appear in this publication are also in the multilingual Safety Information publication, which is on the IBM xSeries

Documentation CD. Each statement is numbered for reference to the corresponding

statement in the Safety Information publication. The following notices and statements are used in the documentation:

Notes: These notices provide important tips, guidance, or advice. Important: These notices provide information or advice that might help you avoid

inconvenient or problem situations.

Attention: These notices indicate potential damage to programs, devices, or

data. An attention notice is placed just before the instruction or situation in which damage could occur.

Caution: These statements indicate situations that can be potentially hazardous

you. A caution statement is placed just before the description of a potentially

hazardous procedure step or situation.

Danger: These statements indicate situations that can be potentially lethal or

extremely hazardous to you. A danger statement is placed just before the description of a potentially lethal or extremely hazardous procedure step or situation.

Chapter 1. Introduction

– Up to 8

OR – Up to 4

–

in a

Features and specifications

The following information is a summary of the features and specifications for your server.

Microprocessor:

Supports the following microprocessors:

Intel

Xeon MP microprocessors (16 in a 16-way configuration)

Intel Xeon DP

microprocessors

Note: Use the Information in BIOS

determine the type and speed of the microprocessors installed in your server.

IBM XA-32

™

chip set with integrated memory, I/O, system cache, and remote I/O controllers

Memory:

Minimum: 2 GB Maximum: 64 GB Type: 2-way interleaved PC1600, DDR SDRAM, registered DIMMs only Supports 512 MB, 1GB and 2 GB dual inline memory modules (DIMMs)

™

XceL4

Server Accelerator Cache (64

per SMP Expansion Module)

Drives:

Diskette: 1.44 MB DVD-ROM Supports up to two internal Ultra320 SCSI hard disk drives

™

Active

PCI-X expansion slots:

Six 64-bit Active PCI-X expansion slots:

Two 66 MHz PCI-X slots Two 100 MHZ PCI-X slots Two 133 MHZ PCI-X slots Additional PCI-X slots available in an optional remote I/O expansion enclosure

Cooling:

Four hot-swap fans:

Two 150 mm x 51 mm redundant fans Two 150 mm x 38 mm fans

Acoustical

noise emissions:

Sound power, idling: 6.5 bel maximum Sound power, operating: 6.5 bel maximum

Power supply:

Two hot-swap power supplies (depending

model): 550 watts at 110 V ac or 1050 watts at 220 V ac 600 watts at 110 V ac or 1200 watts at 220 V ac

Video:

Models with the Remote Supervisor Adapter II-EXA: ATI Radeon RV-100 video controller on the RSA II-EXA adapter Models with the Remote Supervisor Adapter: ATI Rage XL video controller

the system board PCI bus interface Compatible with SVGA

U):

Size

Height: 17.8 cm (7 inches, 4 U)

Depth: 69.85 cm (27.5 inches) Width: 48.3 cm (19 inches) Maximum weight: 50 kg (110 lb) depending on your configuration

Integrated

functions:

Broadcom 5704 Dual Gigabit 10/100/1000 Ethernet controller Light path diagnostics feature LSI Logic 1030 Dual Ultra320 SCSI controller Remote Supervisor Adapter II-EXA

ATI Radeon RV-100 video controller Ethernet port RSA II-EXA breakout port

Remote Supervisor Adapter

ASM interconnect port Ethernet port Management port

IDE controller

RXE Management Port Three USB ports Keyboard port SCSI port Mouse port Symmetrical multiprocessing (SMP) Expansion Ports (three or six ports depending on your configuration) Two remote I/O expansion enclosure (RXE) Expansion Ports

Environment:

Air temperature:

Server on: 10° to 35°C (50.0° to

95.0°F). Altitude: 0 to 914 m (2998.7 ft). Server on: 10° to 32° C (50.0° to

89.6° F). Altitude: 914 m (2998.7 ft) to 2133 m (6998.0 ft). Server off: -40° to 60° C (-104° to 140° F). Maximum altitude: 2133 m (6998.0 ft).

Humidity:

Server on: 8% to 80% Server off: 5% to 100%

output:

Heat

Approximate heat output in British thermal units (Btu) per hour:

Minimum configuration: 855 Btu (250 watts) Maximum configuration: 2726 Btu (800 watts)

Electrical

input:

Sine-wave input (50 or 60 Hz) required Input voltage low range:

Minimum: 100 V ac Maximum: 127 V ac

Input voltage high range:

Minimum: 200 V ac Maximum: 240 V ac

Input kilovolt-amperes (kVA)

approximately:

Minimum: 0.250 kVA Maximum: 0.800 kVA

Notes:

Power consumption and heat output vary depending on the number and type

optional features installed and the power-management optional features in use. These levels were measured in controlled acoustical environments according to the procedures specified

the American National Standards Institute (ANSI) S12.10 and ISO 7779 and are reported in accordance with ISO 9296. Actual sound-pressure levels

given location might exceed the average values stated because of room reflections and other nearby noise sources. The declared sound-power levels indicate an upper limit, below which a large number of computers will operate.

xSeries 445 Type 8870: Installation Guide

Major components of the xSeries 445 server

The following illustration shows the locations of major components in your server.

Note: The illustrations in this document might differ slightly from your hardware.

Chapter 1. Introduction

Retention bracket

Fan 1

N O

T E

F O

F R

Fan 2

P R

P E

I R

F L

N T

B O

Fan 3

O T

O R

R O

P E R

R O

N T

F B

O X

O W,

E P

L A C

F A

N W

T H I

N 2

Fan 4

I R F

O W,

P L A

F A N

I T

M I

N U

T E

I N

U T

SMP baffle

Heat-sink

Microprocessor

Center plane

Microprocessor baffle

DIMM access doors

SMP

Cover

Expansion Module

DIMM

VRM

EMC shield (for single SMP Expansion Module)

Thumbscrews

Hot-swap power supply

Figure 2. Major components of the xSeries 445 server

xSeries 445 Type 8870: Installation Guide

Hard disk drive

Shipping thumbscrews

Bezel

DVD-ROM drive

v If

v Do

Chapter 2. Installing options

This chapter provides basic instructions for installing hardware options in your server. These instructions are intended for users who are experienced with setting

IBM server hardware. If you need more detailed instructions, see the Option

Installation Guide on the IBM xSeries Documentation CD.

Installation guidelines

Before you begin to install options in your server, read the following information:

Read the safety information beginning on page v and the guidelines in “Handling static-sensitive devices” on page 8. This information will help you work safely with your server and options.

Make sure that you have an adequate number of properly grounded electrical outlets for your server, monitor, and other devices that you will connect to the server.

Back up all important data before you make changes to disk drives. Have a small, flat-blade screwdriver available. You do not need to turn off the server to install or replace hot-swap power

supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices. Blue on a component indicates touch points, where you can grip the component

remove it from or install it in the server, open or close a latch, and so on.

Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.

For a list of supported options for your server, go to http://www.ibm.com/pc/compat/.

System reliability guidelines

help ensure proper cooling and system reliability, make sure that:

Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it.

the server has only one symmetrical multiprocessing (SMP) Expansion Module

installed, ensure that the SMP baffle is installed during normal operation. There is adequate space around the server to allow the server cooling system to

work properly. Leave approximately 50 mm (2.0 in.) of open space around the front and rear of the server. Do not place objects in front of the fans.

not leave open spaces above or below an installed server in a rack cabinet.

prevent damage to server components, always install a blank filler panel to

cover the open space and to ensure proper air circulation. You have followed the cabling instructions that come with optional adapters. You have replaced a failed fan within 48 hours. You have replaced a hot-swap drive within 2 minutes of removal. Microprocessor socket 4 always contains either a microprocessor baffle or a

microprocessor and heat sink.

v Do

on a

Working inside the server with the power on

Your server supports hot-plug, hot-add, and hot-swap devices and is designed to operate safely while it is turned on and the cover is removed. Follow these guidelines when you work inside a server that is turned on:

Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts before working inside the server; do not wear cuff links while you are working inside the server.

not allow your necktie or scarf to hang inside the server.

Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches.

Remove items from your shirt pocket, such as pens and pencils, that could fall into the server as you lean over it.

Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server.

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices, including your server.

avoid damage, keep static-sensitive devices in their static-protective packages

until you are ready to install them.

reduce the possibility of damage from electrostatic discharge, observe the

following precautions:

Limit your movement. Movement can cause static electricity to build up around you.

Handle the device carefully, holding it by its edges or its frame.

not touch solder joints, pins, or exposed circuitry. not leave the device where others can handle and damage it.

While the device is still in its static-protective package, touch it to an unpainted metal part of the server for at least 2 seconds. This drains static electricity from the package and from your body.

Remove the device from its package and install it directly into the server without setting down the device. If it is necessary to set down the device, place it back into its static-protective package. Do not place the device on your server cover or

metal surface.

Take additional care when handling devices during cold weather. Heating reduces indoor humidity and increases static electricity.

xSeries 445 Type 8870: Installation Guide

v An

v If

Opening the cover

Complete the following steps to open the server cover:

Latch

Read the safety information beginning on page v and “Installation guidelines” on page 7.

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Figure 3. Opening the cover

Before opening the top cover, you must remove the rack-support wheels and handles from the server. See the Rack Installation Instructions for information.

Press the release latch on the left half of the top cover to the right. Using the finger hole in the release latch, open the left half of the cover; then,

open the right half of the cover.

Attention:

For proper cooling and airflow, close the cover before turning on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover open might damage server components.

The SMP Expansion Module

The SMP Expansion Module contains the XceL4 system cache, DIMMs, microprocessors, and voltage regulator modules (VRMs). This section provides instructions for removing and installing the SMP Expansion Module, microprocessors, VRMs, and DIMMs.

The following notes describe components in the SMP Expansion Module and other information that you must consider when installing an SMP Expansion Module:

Use two hands to install or remove an SMP Expansion Module. Do not allow the expansion module to come in contact with the center plane while lifting it out of

setting it into the server.

For your server to operate properly, there must be a minimum of one SMP Expansion Module installed.

SMP Expansion Module must contain at least one microprocessor and two

DIMMs.

there is only one SMP Expansion Module installed in the server, an SMP baffle must be installed in place of the upper SMP Expansion Module to ensure proper cooling of the server.

Chapter 2. Installing options

When the minimum number of microprocessors are installed in the SMP Expansion Module, a microprocessor baffle must be installed in microprocessor socket 4 to ensure proper cooling within the server.

Before removing or installing SMP Expansion Modules, you must remove the retention bracket or brackets and electromagnetic compatibility (EMC) shield from the rear of the server.

You must run the Configuration/Setup Utility program whenever you remove or replace an SMP Expansion Module or one of its associated options.

Locking levers

CAM opening

Figure 4. Complete SMP Expansion Module

xSeries 445 Type 8870: Installation Guide

Removing an SMP Expansion Module and cover

While installing options, you might need to remove one or both of the SMP Expansion Modules. This section describes how to remove an SMP Expansion Module from the server and how to remove the cover from the module.

Complete the following steps to remove an SMP Expansion Module from the server:

Read the safety information beginning on page v and “Installation guidelines” on page 7.

Turn off the server and peripheral devices, and disconnect the power cords and external cables.

Open the top cover; then, remove the retention bracket or brackets from the server.

Remove the shipping thumbscrews from the right side of the server.

Note: There are two shipping thumbscrews per retention bracket.

Retention bracket removal handles

Retention bracket

SMP Expansion Module

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Shipping thumbscrews

Figure 5. Removing the retention brackets and shipping thumbscrews

Grasp the retention bracket by the removal handles and lift it up and out of the server. Store the retention bracket or brackets in a safe place for later use.

Note: If there is one SMP Expansion Module installed, you will need to

remove the SMP baffle from the server; then, remove the retention bracket from the lower SMP Expansion Module.

Chapter 2. Installing options

a. If

Remove the EMC shield from the rear of the server:

necessary, disconnect the SMP Expansion Cables that are connected to

the SMP Expansion Modules. Loosen the blue thumbscrews holding the EMC shield to the server.

EMC shields

ThumbscrewsThumbscrews

For use with one SMP Module

Figure 6. EMC shields

Remove the EMC shield from the rear of the server.

For use with two SMP Modules

SMP Expansion Cables

EMC Shield

Figure 7. Removing the EMC shield

Grasp each of the locking levers on the top of the SMP Expansion Modules, and lift them up slightly.

xSeries 445 Type 8870: Installation Guide

SMP baffle

Working from the right side of the server, rotate the two locking levers toward you until they are fully extended, as shown.

Latch

Locking

levers

Finger relief

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Handle

Figure 8. Rotate the locking levers to remove the SMP Expansion Module

Being careful not to damage the components on the center plane, use the handle and the finger relief on the SMP Expansion Module cover to carefully lift the SMP Expansion Module out of the server.

Remove the SMP Expansion Module cover:

Place the SMP Expansion Module on a flat, level surface. Rotate the two locking levers until they are fully extended beyond the edge

the SMP Expansion Module cover. Do not force the locking levers past

the position shown in the illustration.

Figure 9. Fully extending the locking levers to remove the SMP Expansion Module cover

Chapter 2. Installing options

Using the locking levers, lift the front edge of the cover off the SMP Expansion Module.

Figure 10. Lifting the front of the cover

Lift the cover off the SMP Expansion Module.

Figure 11. Lifting the cover off the SMP Expansion Module

xSeries 445 Type 8870: Installation Guide

v If

v To

v An

v If

is in

Installing and replacing a microprocessor

The following notes describe the types of microprocessors that your server supports and other information that you must consider when installing a microprocessor:

Read the documentation that comes with the microprocessor to determine whether you need to update the basic input/output system (BIOS) code in your server. To download the most current level of BIOS code for the server, go to http://www.ibm.com/pc/support/.

your server comes with Intel Xeon MP microprocessors, obtain an SMP-capable operating system. For a list of supported operating systems, go to http://www.ibm.com/pc/compat/.

order additional microprocessor or SMP Expansion Module options, contact

your IBM marketing representative or authorized reseller.

avoid damage and ensure proper server operation after you install a replacement or an additional microprocessor, use a microprocessor that has the same cache size, cache type, clock speed, and internal and external clock frequencies as the microprocessors already installed in the individual SMP Expansion Module. For a list of microprocessors supported by your server, see the ServerProven list at http://www.ibm.com/pc/compat/ on the World Wide Web.

The microprocessor in socket 1 of the bottom SMP Expansion Module is the startup (boot) microprocessor.

air baffle or microprocessor must be installed in microprocessor socket 4,

depending on your configuration.

you are adding Intel Xeon MP microprocessors, populate the empty microprocessor sockets in numeric order, starting with socket 1. If you install the microprocessors in the wrong order, the server will not start.

Attention: You must ensure that the locking lever on the microprocessor socket

the fully open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and SMP expansion board. See Figure 13 on page 17.

Always install the heat sink that comes with the microprocessor. Server models that come with Intel Xeon DP microprocessors support a

maximum of two microprocessors per SMP Expansion Module, installed in microprocessor sockets 1 and 4.

Intel Xeon MP microprocessors are supported in microprocessor sockets 1, 2, 3, and 4. Figure 12 on page 16 shows the location of the startup microprocessor and its VRM on the SMP expansion board. It also shows the microprocessor baffles and the VRM slots for the other microprocessor sockets.

Note: The illustrations in this document might differ slightly from your hardware.

Chapter 2. Installing options

3. If

Microprocessor 4 VRM connector

Microprocessor 1 VRM

Microprocessor 1

Microprocessor 4 baffle

Microprocessor 2

Microprocessor 3

VRM

VRM connector

Microprocessor 3 socket

Microprocessor 2

Figure 12. Microprocessor connector and VRM locations

Complete the following steps to install a microprocessor:

Read the safety information beginning on page v and “Installation guidelines”

page 7.

Turn off the server and peripheral devices, disconnect the power cords, and disconnect all external cables from the SMP Expansion Module; then, open the cover (see “Opening the cover” on page 9 for details).

necessary, remove the SMP baffle or top SMP Expansion Module.

Note: If your server contains only one SMP Expansion Module, remove the

SMP baffle above it to gain access to the module. If your server contains two SMP Expansion Modules, remove the top module to gain access to the bottom or lower SMP Expansion Module.

Remove the SMP Expansion Module in which you plan to install the microprocessor; then, remove the module cover and determine the socket where the microprocessor is to be installed. For details, see “Removing an SMP Expansion Module and cover” on page 11.

Determine which type of microprocessors are installed in your server. The easiest way to do this is by the locations of the installed microprocessors in the SMP Expansion Module. If the microprocessors are installed only in sockets 1 and 4, your server came with Intel Xeon DP microprocessors. If the microprocessors are installed in any other sockets, such as 1 and 2 or 1, 2, and 3, your server came with Intel Xeon MP microprocessors.

xSeries 445 Type 8870: Installation Guide

6. If

Attention: When you handle static-sensitive devices, take precautions to

avoid damage from static electricity. For details about handling these devices, see “Handling static-sensitive devices” on page 8.

necessary, remove the microprocessor baffle from the microprocessor

socket. Keep the microprocessor baffle for possible future use. Touch the static-protective package containing the new microprocessor to any

unpainted metal surface on the server; then, remove the microprocessor from

the package. Install the microprocessor:

Important: When installing Intel Xeon DP microprocessors, you must install

them in the following order: socket 1 then socket 4. When installing Intel Xeon

microprocessors, you must install them in the following order: sockets 1, 2,

and then 4.

Remove the protective label from the microprocessor socket. Rotate the locking lever on the microprocessor socket from its closed and

locked position until it stops or clicks in the fully open position (approximately 135° angle), as shown.

Attention: You must ensure that the locking lever on the microprocessor

socket is in the fully open position before you insert the microprocessor in the socket. Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and SMP expansion board.

Lever open

Figure 13. Microprocessor locking lever fully open

Align the triangle icon on the microprocessor with the triangle icon on the socket and press the microprocessor gently into the socket.

Attention: Make sure that the microprocessor is aligned correctly before

you proceed. To avoid bending the pins on the microprocessor, do not use excessive force when pressing it into the socket.

Close the locking lever to secure the microprocessor.

Install the VRM in the slot adjacent to the microprocessor socket by holding the new VRM by the upper corners, and plug it firmly into the slot.

Attention: The new microprocessor comes in a kit with a VRM. Some

microprocessor options contain a VRM with a clip to secure the VRM in the slot. This clip is not needed for installations in your server and can be discarded. When installing a new microprocessor, you must install the VRM that comes in the kit.

Chapter 2. Installing options

Figure 14. Microprocessor VRM

10.

Install the heat sink:

Remove the heat sink from its package and detach the protective cover from the bottom of the heat sink.

Attention: Do not disturb or contaminate the heat-conducting grease on

the bottom of the new heat sink. Doing so damages its heat-conducting capability and exposes the new microprocessor to overheating.

Captive screws

Protective cover

Heat sink

Figure 15. Placing the heat sink on the microprocessor

Align the heat sink over the microprocessor; then, carefully set it down on top of the microprocessor.

xSeries 445 Type 8870: Installation Guide

v To

Using a screwdriver, secure the heat sink to the microprocessor socket on the SMP board using the two captive mounting screws. Press firmly on the screws and tighten them, alternating between them. Do not overtighten the screws.

Close the SMP Expansion Module top cover; then, install the module in the

11. server. For details, see “Reinstalling an SMP Expansion Module and cover” on page 23.

12.

13.

you have other options to install or remove, do so now.

Close the cover on the server; then, install the server in the rack cabinet and connect all external cables. For details, see “Installing the server in the rack cabinet” on page 33.

14.

Turn on the server. When you install or remove microprocessors, the server configuration

information changes. Therefore, you must change and save the new configuration information by using the Configuration/Setup Utility program. See the User’s Guide on the IBM xSeries Documentation CD.

Important: If your server will not start after replacing or installing a

microprocessor, you might have installed a microprocessor in the wrong socket

installed a microprocessor of a different type, or the VRM is not seated properly. Ensure that you have installed the microprocessor in the correct location and that it is of the same type. Also ensure that the VRM is properly seated in the slot.

Installing a memory module

The following notes describe the types of dual inline memory modules (DIMMs) that your server supports and other information that you must consider when installing DIMMs:

IBM periodically makes updates available to provide enhancements to the standard features of your server. Currently, your server supports the memory mirroring and Memory ProteXion features of the Active Memory technology. Be sure to check the IBM support Web site occasionally to ensure that you have the most current levels of system software installed.

use the hot-add and hot-swap memory features, you must reconfigure your server using the Configuration/Setup Utility program. See the User’s Guide on the IBM xSeries Documentation CD for additional information.

Note: The server must have a minimum of 4 GB of memory installed before you

can configure the hot-add memory feature.

Your server operates with a minimum of two 512 MB DIMMs installed in slots 1 and 3 in the SMP Expansion Module. When installing or removing DIMMs, you must install or remove the DIMMs two at a time and in the order described in this section.

Use the instructions in “Installing DIMMs” on page 21 to help maintain performance. See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of memory modules for use with your server.

Note: For optimum performance, balance the amount of memory between the

two ports.

Chapter 2. Installing options

1 1 1 1, 3 2 1 2 9, 11 1 2 3 2, 4 2 2 4

1 3 5 5, 7 2 3 6

1 4 7 6, 8 2 4 8

Table 1. Memory installation order

Port

Bank

Pair

Slot number

10, 12

13, 15

14, 16

Bank 1 Bank 1

Bank 3 Bank 3

DIMM error indicators are built into each handle.

Bank 2 Bank 4

Port 1

Bank 2 Bank 4

Port 2

Figure 16. DIMM banks

Each pair or bank of DIMMs must be of the same size and clock speed to ensure the server will operate properly.

When you restart the server after you install or remove DIMMs, the server displays a message indicating that the memory configuration has changed. You must use the Configuration/Setup Utility program to save the new configuration information. Start the Configuration/Setup Utility program and select Save Settings. See the User’s Guide on the IBM xSeries Documentation CD for additional information.

You can configure your server to use memory mirroring and memory scrubbing. For detailed information about configuring your server and using these features, see the User’s Guide on the IBM xSeries Documentation CD.

xSeries 445 Type 8870: Installation Guide

3. If

Installing DIMMs

Complete the following steps to install a DIMM in your server:

Read the safety information beginning on page v and “Installation guidelines” on page 7.

Turn off the server and peripheral devices, and disconnect all power cords and external cables. Then, open the server cover (see “Opening the cover” on page

for details).

necessary, remove the top SMP Expansion Module from the server. See

“Removing an SMP Expansion Module and cover” on page 11 for instructions. Open the DIMM access door on the SMP Expansion Module cover that covers

the memory port in which you will be installing the new DIMMs.

Note: The illustrations in this document might differ slightly from your hardware.

DIMM access door

Figure 17. Open the DIMM access door

Attention: When you handle static-sensitive devices, take precautions to

avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices” on page 8.

Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

Chapter 2. Installing options

c. If a

8. If

Install the DIMM:

DIMM

Retaining clip

Figure 18. Installing a DIMM

Attention: To avoid breaking the retaining clips or damaging the DIMM

connectors, open and close the clips gently.

Open the retaining clip on each end of the DIMM connector. Turn the DIMM

that the pins align correctly with the connector.

Insert the DIMM into the connector by aligning the DIMM edges with the slots at each end of the DIMM connector. Firmly press the DIMM straight down into the connector by applying pressure on both ends of the DIMM simultaneously. Be sure that the retaining clips snap into the locked position when the DIMM is firmly seated in the connector.

gap exists between the DIMM and the retaining clips, the DIMM has not been properly installed. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

Close the DIMM access door or reinstall the SMP Expansion Module cover (see

7. “Reinstalling an SMP Expansion Module and cover” on page 23).

you have other options to install or remove, do so now.

Close the server cover; then, go to “Completing the installation” on page 33.

Note: When you restart the server after you install or remove DIMMs, the

server displays a message indicating that the memory configuration has changed. You must use the Configuration/Setup Utility program to save the new configuration information. Start the Configuration/Setup Utility program and select Save Settings. See the User’s Guide on the IBM

xSeries Documentation CD for additional information.

xSeries 445 Type 8870: Installation Guide

Reinstalling an SMP Expansion Module and cover

After installing options in the SMP Expansion Module, you will need to reinstall the SMP Expansion Module cover and reinstall the SMP Expansion Module in the server.

Complete the following steps to reinstall the SMP Expansion Module cover:

Install the cover on the SMP Expansion Module:

Set the cover on top of the expansion module. Extend the locking levers as shown in the illustration; then, let the cam on

the front of the cover fall into the cam opening on the SMP Expansion Module circuit board.

Locking levers

CAM opening

Figure 19. Installing the SMP Expansion Module cover

Release the locking levers and align the rear of the cover with the rear edge

the circuit board.

Press down on the cover until it snaps into place.

Chapter 2. Installing options

Lift slightly on the locking levers and rotate them back until they stop.

Note: The illustrations in this document might differ slightly from your

hardware.

Locking

levers

Handle

Figure 20. Locking lever position for installing the SMP Expansion Module

Install the SMP Expansion Module into the server.

Locking

levers

Center plane

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Handle

Figure 21. Installing the SMP Expansion Module

Lift the SMP Expansion Module by its handle and use the finger relief to hold the SMP Expansion Module steady.

Being careful not to damage the components on the center plane, lower the SMP Expansion Module into the server.

Release the handle and slide the SMP Expansion Module toward the center plane until it stops.

xSeries 445 Type 8870: Installation Guide

1. If

2. If

Rotate the SMP Expansion Module locking levers forward until the SMP Expansion Module is securely fastened in place. See the following illustration.

Center plane

Locking

levers

Cover

Handle

Figure 22. Locking lever position when the SMP Expansion Module is installed

Install the retention bracket.

Notes:

there are two SMP Expansion Modules installed in your server, you must install the retention bracket for each of the SMP Expansion Modules. Be sure to install the bottom retention bracket first, then repeat steps 2a through 2e for the top SMP Expansion Module.

you are going to ship or move the server over a long distance, you must reinstall the shipping thumbscrews.

Install the EMC shield. (See step 4c on page 12 if you need more detailed

information.)

Chapter 2. Installing options

v If

Installing an adapter

The following notes describe the types of adapters that your server supports and other information that you must consider when installing an adapter:

The following illustration shows the location and bus speeds of the PCI-X expansion slots.

Note: The illustrations in this document might differ slightly from your hardware.

PCI-X slot 6 (133 MHz)

PCI-X slot 5 (133 )MHz

PCI-X slot 4 (100 )MHz

PCI-X slot 3 (100 )MHz

PCI-X slot 2 (66 )MHz

Attention LED Power LED

PCI-X slot 1 (66 )MHz

Figure 23. PCI-X slot bus speeds and locations

Your server supports six hot-plug 64-bit adapters in the expansion slots located

the PCI-X board.

Note: You can add up to 12 PCI-X slots to your server by connecting your

server to an RXE-100 enclosure. For more information about the expansion enclosure, see the documentation that comes with your expansion enclosure.

Locate the documentation that comes with the adapter and follow those instructions in addition to the instructions in this chapter.

you need to change the switch settings or jumper settings on your adapter,

follow the instructions that come with the adapter. Video adapters are not supported. Some long adapters have extension handles or brackets installed. Before

installing the adapter, you must remove the extension handle or bracket. Your server uses a rotational interrupt technique to configure PCI-X adapters.

You can use this technique to install PCI-X adapters that currently do not support sharing of PCI-X interrupts.

xSeries 445 Type 8870: Installation Guide

v If

v If a

v Do

Your server scans devices and PCI-X slots to assign system resources in the following order: DVD-ROM drive; disk drives; integrated SCSI devices; PCI-X slots 1, 2, 3, 4, 5, 6; and the integrated Ethernet controller. If an RXE-100 enclosure is attached to the server, the scan continues in sequence with PCI slots 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, and 18.

You can use the Configuration/Setup Utility program to change the sequence and have the server scan one of the first six PCI slots before it scans the integrated devices. You cannot change the scan sequence of the PCI slots in an RXE-100 enclosure.

You can install both PCI and PCI-X adapters in the same bus. However, if you install a PCI adapter and a PCI-X adapter in the same bus, the PCI-X features of the PCI-X adapter will be disabled, and the adapter will function as a PCI adapter.

You can install PCI or PCI-X adapters of speeds faster than what is labeled for a particular PCI-X bus. For example, if you install two 133 MHz adapters into slots that are labeled as 100 MHz slots, the adapters will operate at 100 MHz.

you install a 33 MHz and a 66 MHz adapter in the same bus, the bus speed

will match that of the slowest adapter.

single 133 MHz adapter is installed in PCI-X bus B (slot 3 or 4) and the other

slot in PCI-X bus B is empty, the adapter will operate at 133 MHz. Your server supports 3.3 V adapters; it does not support 5.0 V adapters.

not install a PCI-X adapter in PCI-X slot 1 if you are going to install the serial port that comes with your server. See “Installing the serial port” on page 31 for instruction for installing the serial port.

Note:

Before hot-swapping any of the PCI-X adapters, read the information in “Working inside the server with the power on” on page 8.

Complete the following steps to install an adapter:

Read the safety information beginning on page v and “Installation guidelines” on page 7.

Open the top cover.

Note: There are six PCI-X slots inside your server: two 66 MHz, two 100 MHz,

and two 133 MHz. Before attempting to install a new adapter, be sure that there is an available slot for it. If you need additional PCI-X slots, you can purchase an RXE-100 enclosure through your IBM marketing representative or authorized reseller.

Chapter 2. Installing options

e. If

Adapter

Adapter guide

Tab

retention latch

PCI-X divider

Attention LED

Power LED

T E

Figure 24. PCI-X slot components

See the documentation that comes with your adapter for any cabling instructions.

Note: Route adapter cables before you install the adapter.

Set any jumpers or switches as described by the adapter manufacturer.

Note: Do not install an adapter in PCI-X slot 1 if you are going to install the

serial port that comes with your server. See “Installing the serial port” on page 31 for instructions for installing the serial port.

Install the adapter:

Open the blue adapter guide by lifting the front edge, as shown in the illustration.

Push the orange adapter retention latch toward the rear of the server and open the tab.

Remove the expansion-slot cover and the PCI-X divider.

Carefully grasp the adapter by its top edge or upper corners, and align it with the connector on the PCI-X board.

necessary, remove the extension handles or bracket before installing a

long adapter.

Attention:

When you install an adapter, be sure the adapter is correctly seated in the connector. Improperly seated adapters might cause damage to the PCI-X board or to the adapter.

xSeries 445 Type 8870: Installation Guide

7. If

Press the adapter firmly into the adapter connector.

Reinstall the PCI-X dividers between the Active PCI-X adapter slots. Push down on the blue adapter guide to keep the adapter steady.

Close the tab; then, push down on the orange adapter retention latch until it clicks into place, securing the adapter.

Connect the internal cables to the adapter.

6. you have other options to install or remove, do so now.

Close the server cover; then, go to “Completing the installation” on page 33.

Cabling a ServeRAID adapter

Some xSeries 445 models come with an optional IBM ServeRAID installed to control the internal hot-swap hard disk drives. If you are installing an optional IBM ServeRAID adapter, see the ServeRAID documentation and the cabling information in this section to install the ServeRAID adapter.

Servers that do not come with an IBM ServeRAID adapter installed come with two SCSI cables:

One end of the first SCSI cable is attached to the connector on the SCSI backplane, and the other end is attached to the connector for the integrated SCSI controller under fans 3 and 4.

The second SCSI cable is preinstalled along the inside of the server and both ends are loose inside the server. When you install a ServeRAID adapter, you will connect this cable to the adapter and to the SCSI backplane.

™

adapter

following procedure describes the internal cabling for installing a ServeRAID

The adapter.

Important: When installing multiple ServeRAID adapters in a server that has the

PCI-X slot enabled for high scan (boot) priority, ensure that the ServeRAID adapter controlling the startup (boot) drive is installed in a PCI slot that is scanned before the PCI slots that contain the other ServeRAID adapters. See “Installing an adapter”

page 26.

Complete the following steps to cable the ServeRAID adapter:

Read the safety information beginning on page v and “Installation guidelines”

page 7.

Turn off the server and disconnect all power cords and external cables; then, open the server cover (see “Opening the cover” on page 9).

Remove fans 3 and 4, which are located just behind the PCI-X slots (see the illustration on page 5 for the locations of the fans).

Disconnect the short SCSI cable from the SCSI backplane and the integrated SCSI controller on the I/O board; then, store this short cable in a safe place for future use.

Install the ServeRAID adapter in a PCI-X slot (see “Installing an adapter” on page 26).

Chapter 2. Installing options

9. If

Preinstalled SCSI cable

Connect to ServeRAID adapter

Connect to SCSI backplane

Figure 25. Preinstalled SCSI cable for the ServeRAID adapter

Locate the preinstalled SCSI cable; then, attach the connector on the cable to the ServeRAID adapter.

Locate the connector on the opposite end of the SCSI cable and connect it to the SCSI backplane connector.

Front of server

SCSI backplane connector

Figure 26. Connecting the preinstalled SCSI cable

Reinstall fans 3 and 4.

you have other options to install or remove, do so now.

10.

Close the server cover; then, go to “Completing the installation” on page 33.

xSeries 445 Type 8870: Installation Guide

Installing the serial port

Included with your server is a serial port that you can install at any time. This section provides the instructions for installing the serial port.

Notes:

Installation of the serial port is optional. You do not have to install the serial port for your server to operate properly. Also, the cabling information provided in this publication covers some of the possible configurations.

The serial port will occupy PCI-X slot one.

Complete

the following steps to install the serial port:

Read the safety information beginning on page v and “Installation guidelines”

page 7.

Open the top cover.

Adapter

Adapter guide

PCI-X divider

Tab

Attention LED

Power LED

retention latch

E :

T E

Figure 27. PCI-X slot components

Open the blue adapter guide by lifting the front edge, as shown in the illustration.

Remove the PCI-X slot cover and the PCI-X divider from slot one.

Chapter 2. Installing options

9. If

Go to

Serial port

Tab

Serial connector

Figure 28. Insert the serial port into PCI-X slot 1

Adapter retention latch

Insert the serial port into the opening. Close the tab; then, push down on the orange adapter retention latch until it

clicks into place.

Serial connector

Figure 29. Route the serial port ribbon cable through the slot

Route the ribbon cable through the lower slot in the center of the server. Connect the serial port ribbon cable to the connector on the center plane.

you have other options to install or remove, do so now.

10.

xSeries 445 Type 8870: Installation Guide

“Installing the server in the rack cabinet” on page 33.

34 in

Note: Use the Configuration/Setup Utility program to configure the serial port.

Completing the installation

This section provides information about installing the server in a rack and cabling the server.

Installing the server in the rack cabinet

Close the cover and install the server into a rack cabinet. See the Rack Installation

Instructions that came with your server for detailed information on how to install the

server in a rack cabinet.

Note: After completing the rack installation, see “Connecting the cables” on page

this publication for instructions and information.

NOTE: FOR PROPER AIRFLOW, REPLACE FANWITHIN 2 MINUTES

FRONT OF BOX

Figure 30. Closing the cover

NOTE: FOR PROPER AIRFLOW, REPLAC

FRONT OF BOX

E F

ANWITHIN 2 MINUTES

Chapter 2. Installing options

Connecting the cables

This section describes how to connect cables to the SMP Expansion Port, system power connectors, RXE Expansion Port, SCSI connector, USB connector, video connector, mouse connector, keyboard connector, Ethernet connector, and RXE Management port for up to 16-way operation.

For details about the locations and functions of all of the ports, LEDs, and connectors, see Chapter 3, “Server controls, LEDs, and power,” on page 51.

Notes:

The information in this publication is for single and dual server configurations using up to 16 microprocessors and four SMP Expansion Modules.

There are two different SMP Expansion cables used to connect the SMP Expansion Modules.

2.5 m (8.2 ft) copper clad (comes in the IBM Two-chassis 16-way Scalability Kit)

25.4 cm (10 in.) black clad

Before connecting RXE or SMP Expansion cables to the server, ensure that the

3. protective cover is removed from the connectors on each end.

See the following illustrations to locate the connectors on the back of your server, depending on your model. The illustrations in this document might differ slightly from your hardware.

Eserver

xSeries 445

System power connector 1

System power connector 2

RXE Expansion Port B

Mouse connector

Keyboard connector

Remote Supervisor Adapter II - EXA connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI connector

RXE Management Port

USB 1

USB 2

Video connector (not supported)

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

Figure 31. Rear view of Remote Supervisor Adapter II-EXA model

Important: If your server has a Remote Supervisor Adapter II-EXA installed,

the integrated video controller on your server is disabled. You must connect a monitor or console switch to the video port on the adapter.

xSeries 445 Type 8870: Installation Guide

v If

System power connector 1

System power connector 2

RXE Expansion Port B

Mouse connector

Keyboard connector

Remote Supervisor Adapter connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI connector

RXE Management Port

USB 1

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

USB 2

Video connector

Figure 32. Rear view of Remote Supervisor Adapter model

your server model comes with an operating system, such as Microsoft

Windows

2000 Datacenter Server or VMware ESX server, see the software

documentation provided with your software for additional cabling instructions.

effectively manage the cables on this server, keep groups of cables secured

To together, and do not run cables across the back of the server. Use cable ties to bundle similar cables together. Use hook-and-loop fasteners to secure the cable bundles to the vertical rails of the rack cabinet.

Attention: Do not secure cables too tightly. Overtightening can cause internal

damage to the cables.

SMP Expansion Port cabling

Depending upon your configuration, there are either three or six SMP Expansion Ports located on the back of the server. The cabling information in this section is for configurations using up to four SMP Expansion Modules in two servers.

Configurations that use only one SMP Expansion Module have three SMP Expansion Ports and do not require any SMP Expansion Port cabling.

you are installing a server that has only one SMP Expansion Module and you are connecting an RXE-100 enclosure, go to “RXE Expansion Port cabling for one server with one SMP Expansion Module” on page 41.

you are installing a server that has only one SMP Expansion Module and you are not connecting an RXE-100 enclosure, connect all remaining external cables

the server; then, go to “Creating a scalable partition” on page 63 and follow

the instructions for creating a scalable partition.

you are installing a server that has two SMP Expansion Modules, go to “SMP Expansion Port cabling for one server with two SMP Expansion Modules” on page 36.

you are installing two servers that each have two SMP Expansion Modules, go

“SMP Expansion Port cabling for two servers with four SMP Expansion

Modules (16-way)” on page 37.

Chapter 2. Installing options

4. If

SMP Expansion Port cabling for one server with two SMP Expansion Modules:

Complete the following steps to cable two SMP Expansion Modules in a

single server together, using the two 25.4 cm (10 in.) SMP Expansion cables, for up

8-way operation. In the illustration, the SMP Expansion Modules are numbered 0 and 1, from bottom to top. The SMP Expansion Ports are numbered 1 through 3, left to right. If your server comes with two SMP Expansion Modules, the SMP Expansion cables are included with the server. If you purchased a second SMP Expansion Module, the cables are included with the option.

1 2 3

Figure 33. SMP Expansion Module numbering

Remove the protective covers from the connectors on the ends of the cables.

Protective cover

Figure 34. SMP Expansion cable with protective cover

Connect one end of a 25.4 cm (10 in.) SMP Expansion cable to port 1 of SMP Expansion Module 0; then, connect the opposite end of the cable to port 1 of SMP Expansion Module 1.

Connect one end of the second 25.4 cm (10 in.) SMP Expansion cable to port 2

SMP Expansion Module 0; then, connect the opposite end of the cable to

port 2 of SMP Expansion Module 1.

you are connecting an RXE-100 enclosure, go to “RXE Expansion Port cabling for one server with two SMP Expansion Modules” on page 43. If you are not connecting an RXE-100 enclosure, connect all remaining external cables to the server; then, go to “Creating a scalable partition” on page 63 and follow the instructions for creating a scalable partition.

Notes:

When multiple cables are connected between the SMP Expansion Module ports, SMP data is interleaved between the cables for better performance.

The server will start and operate with one cable attached between the two SMP Expansion Modules.

xSeries 445 Type 8870: Installation Guide

SMP Expansion Port cabling for two servers with four SMP Expansion Modules (16-way):

Complete the following steps to cable four SMP Expansion Modules and two servers together, using the four 2.5 m (8.2 ft) and two 25.4 cm (10 in.) SMP expansion cables that came with your servers, for up to 16-way operation.

the illustration, the SMP Expansion Modules are numbered 0 through 3, from primary to secondary server. The SMP Expansion Ports are numbered 1 through 3, left to right.

Remove the protective covers from the connectors on the ends of the cables.

Protective cover

Figure 35. SMP Expansion cable with protective cover

Label each end of the 2.5 m (8.2 ft) SMP Expansion cables according to where they will connect to each server. See the following illustration. The SMP Expansion module numbering shown in the following illustration is for reference purposes only. These numbers do not appear on the servers.

Primary server

1 2 3

Secondary server

1 2 3

Figure 36. 16-way SMP Expansion port cabling

Connect the SMP Expansion cables to the primary server:

Chapter 2. Installing options

Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 1 of SMP Expansion Module 0 on the primary server; then, route the cable through the cable-management arm.

Cable-management arm

Long SMP expansion cable

Figure 37. Routing cables through the cable management arm

Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 2 of SMP Expansion Module 0 on the primary server; then, route the cable beside the first cable in the cable-management arm.

xSeries 445 Type 8870: Installation Guide

Cable-management arm

Long SMP expansion cables

Figure 38. Routing cables through the cable management arm

Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 1 of SMP Expansion Module 1 on the primary server; then, route the cable through the cable-management arm as in step 3a on page 38.

Connect one end of a 2.5 m (8.2 ft) SMP Expansion cable to port 2 of SMP Expansion Module 1 on the primary server; then, route the cable through the cable-management arm as in step 3b on page 38.

Verify that a 25.4 cm (10 in.) SMP Expansion cable is connected between port 3 of SMP Expansion Module 0 and port 3 of SMP Expansion Module 1.

Connect the SMP Expansion cables to the secondary server:

Locate the SMP Expansion cable that is connected to port 1 of SMP Expansion Module 0 on the primary server; then, connect the opposite end

the cable to port 1 of SMP Expansion Module 2. Next, route the cable

through the secondary cable-management arm. Locate the SMP Expansion cable that is connected to port 2 of SMP

Expansion Module 1 on the primary server; then, connect the opposite end

the cable to port 2 of SMP Expansion Module 2. Next, route the cable

through the secondary cable-management arm. Locate the SMP Expansion cable that is connected to port 1 of SMP

Expansion Module 1 on the primary server; then, connect the opposite end

the cable to port 1 of SMP Expansion Module 3. Next, route the cable

through the secondary cable-management arm. Locate the SMP Expansion cable that is connected to port 2 of SMP

Expansion Module 0 on the primary server; then, connect the opposite end

the cable to port 2 of SMP Expansion Module 3. Next, route the cable

through the secondary cable-management arm. Verify that a 25.4 cm (10 inches) SMP Expansion cable is connected

between port 3 of SMP Expansion Module 2 and port 3 of SMP Expansion Module 3.

Chapter 2. Installing options

Connect the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA Ethernet port on each server to a LAN or to each other with an Ethernet crossover cable. This connection is needed so that the adapters can communicate and perform the necessary functions for the two servers to create

delete scalable partitions.

Primary server

1 2 3

Ethernet crossover cable

Secondary server

1 2 3

Figure 39. Using an Ethernet crossover cable to connect the Remote Supervisor Adapters.

Primary server

1 2

1 2 3

Ethernet cable to LAN

Secondary server

1 2 3

Figure 40. Connecting the Remote Supervisor Adapters to a LAN.

Route any remaining cables through the cable-management arms. Secure the cables in the cable-management arms with the hook-and-loop straps

that come with your server.

xSeries 445 Type 8870: Installation Guide

Ethernet cable to LAN

go to

you are connecting an RXE-100 enclosure, go to “RXE Expansion Port cabling for a 16-way configuration” on page 46. If you are not connecting an RXE-100 enclosure, connect all remaining external cables to the server; then,

“Creating a scalable partition” on page 63 and follow the instructions for

creating a scalable partition.

RXE Expansion and Management Port cabling

There are two RXE Expansion Ports on the rear of the server. Use these ports to connect the server to an RXE-100 enclosure and to expand the number of PCI-X slots that are available for use by the server.

There is one RXE Management Port located on the back of the server. You can use this port to connect the server to the management port of an optional RXE-100 enclosure. This port is used to manage the PCI-X slots in an RXE-100 enclosure, including slot assignments and managing access.

For detailed information about how the server and RXE-100 enclosure work together, see the documentation that comes with the RXE-100 enclosure.

RXE Expansion Port cabling for one server with one SMP Expansion Module:

your server has one SMP Expansion Module installed, complete the following

steps to connect an RXE-100 enclosure:

Remove the protective covers from the connectors on the ends of the cables.

Protective cover

Figure 41. RXE Expansion cable with protective cover

Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port A on the server.

Chapter 2. Installing options

xSeries 445

RXE Expansion Port A

RXE-100

RXE Expansion Port A

Figure 42. RXE Expansion Port cabling a server with one SMP Expansion Module

Connect the opposite end of the cable to an RXE Expansion Port on the RXE-100 enclosure.

Using an RXE Management cable, connect one end of the cable to the RXE Management Port on the server.

xSeries 445

RXE Management Port

RXE-100

A (in) PortRXE Management

Figure 43. Cabling RXE Management Port - one server

Connect the opposite end of the cable to the RXE Management A (in) Port on the RXE-100 enclosure.

Connect all remaining external cables to the server; then, go to “Creating a scalable partition” on page 63 and follow the instructions for creating a scalable partition.

xSeries 445 Type 8870: Installation Guide

2. To

RXE Expansion Port cabling for one server with two SMP Expansion Modules:

your server has two SMP Expansion Modules installed, complete the

following steps to connect an RXE-100 enclosure:

Remove the protective covers from the connectors on the ends of the cables.

Protective cover

Figure 44. RXE Expansion cable with protective cover

Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port B on the server.

xSeries 445

RXE Expansion Port B

RXE-100

RXE Expansion Port A

Figure 45. RXE Expansion port cabling a server with two SMP Expansion Modules

Connect the opposite end of the cable to an RXE Expansion Port on the RXE-100 enclosure.

Notes:

When two SMP Expansion Modules are installed, both of the RXE Expansion ports are active.

increase reliability, connect a second cable from RXE Expansion Port A the server to RXE Expansion Port B on the enclosure. This will create a

redundant data path if either of the two cables fail.

Chapter 2. Installing options

Using an RXE Management cable, connect one end of the cable to the RXE Management Port on the server.

xSeries 445

RXE Management Port

RXE-100

A (in) PortRXE Management

Figure 46. Cabling RXE Management Port - one server

Connect the opposite end of the cable to the RXE Management A (in) Port on the RXE-100 enclosure.

Connect all remaining external cables to the server; then, go to “Creating a scalable partition” on page 63 and follow the instructions for creating a scalable partition.

Expansion Port cabling for two stand-alone servers:

RXE

Complete the

following steps to cable two stand-alone servers to a single RXE-100 enclosure:

Determine which server will be connected to port A of the RXE-100 enclosure and which will be connected to port B.

Remove the protective covers from the connectors on the ends of the cables.

Figure 47. RXE Expansion cable with protective cover

xSeries 445 Type 8870: Installation Guide

Protective cover

Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port A on the RXE-100 enclosure.

xSeries 445

First server RXE Expansion Port B

RXE Expansion Port A

12 3

xSeries 445

First server RXE Expansion Port A

12 3

RXE Expansion Port B

Second server RXE Expansion Port A

Second server RXE Expansion Port B

Figure 48. RXE Expansion Port cabling of two stand-alone xSeries 445 servers to a single RXE-100 enclosure

Connect the opposite end of the cable to RXE Expansion Port A or B on the first server.

Note: If the server has one SMP Expansion Module installed, you must

connect the RXE Expansion cable to RXE Expansion Port A on the server. If the server has two SMP Expansion Modules installed, connect the cable to RXE Expansion Port B.

Using an RXE Expansion cable, connect one end of the cable to RXE Expansion Port B on the RXE-100 enclosure.

Connect the opposite end of the cable to RXE Expansion Port A or B on the second server.

Note: When two SMP Expansion Modules are installed, both of the RXE

Expansion ports are active.

Chapter 2. Installing options

Using an RXE Management cable, connect one end of the cable to the RXE Management Port on one of the servers.

xSeries 445

12 3

RXE Management B (in) Port

RXE Management A (in) Port

RXE Management Port

12 3

xSeries 445

RXE Management Port

Figure 49. Cabling an RXE Management port - two stand-alone servers

Connect the opposite end of the cable to the RXE Management A (in) Port on the RXE-100 enclosure. The RXE Management Port cabling is the same for a server with two SMP Expansion Modules.

Repeat steps 7 and 8 for the second server.

10.

Connect all remaining external cables to the servers; then, go to “Creating a scalable partition” on page 63 and follow the instructions for creating a scalable partition.

Expansion Port cabling for a 16-way configuration:

RXE

Complete the

following steps to connect an RXE-100 enclosure to a 16-way system:

Remove the protective covers from the connectors on the ends of the cables.

Protective cover

Figure 50. RXE Expansion cable with protective cover

xSeries 445 Type 8870: Installation Guide

Using an RXE Expansion cable, connect RXE Expansion Port A on the primary server to RXE Expansion Port A on the secondary server.

Primary server RXE Expansion Port B

Primary server

RXE Expansion Port A

1 0

Primary server RXE Expansion Port A

12 3

RXE Expansion Port B

Secondary server

Secondary server RXE Expansion Port A

Secondary server RXE Expansion Port B

Figure 51. RXE Expansion Port cabling in a 16-way configuration

Using an RXE Expansion cable, connect RXE Expansion Port B on the primary server to RXE Expansion Port A on the RXE-100.

Using an RXE Expansion cable, connect RXE Expansion Port B on the secondary server to the RXE Expansion Port B on the RXE-100.

Using an RXE Management cable, connect the RXE Management Port on the primary server to RXE Management Port A (in) on the RXE-100.

Primary server RXE Management Port

Primary server

RXE Management B (in) Port

1 0

RXE Management A (in) Port

12 3

Secondary server

Secondary server RXE Management Port

Figure 52. Cabling an RXE Management Port - 16-way configuration

Using an RXE Management cable, connect the RXE Management Port on the secondary server to the RXE Management Port B (in) on the RXE-100.

Connect all remaining external cables to the servers; then, go to “Creating a scalable partition” on page 63 and follow the instructions for creating a scalable partition.

Chapter 2. Installing options

Power cabling

Your server uses two power cords that can be connected to a primary power unit inside the rack cabinet, such as a properly grounded power distribution unit or uninterruptible power supply, or to an external source, such as a properly grounded electrical outlet.

Complete the following steps to attach the power-supply cords:

Connect a power-supply cord to one of the system power connectors on the rear of the server.

Connect the other end of the power-supply cord to a properly grounded electrical outlet or to a primary power unit inside the rack cabinet.

Note: Connecting the power-supply cords to an electrical outlet might cause the

server to start automatically. This is an acceptable action. See “Turning

the server” on page 56 for detailed information about turning on the

server.

Repeat steps 1 and 2 for the second cable.

SCSI cabling

USB cabling

Video cabling

Note: The server requires a 220 V ac power connection for full power-supply

redundancy. Whenever possible, use a 220 V ac connection for all configurations. However, you can use a 110 V ac connection, but without full power-supply redundancy.

You can use the SCSI connector on the back of the server to attach an optional SCSI device, such as one of the IBM external storage enclosures, to the server. For detailed information about how to connect a SCSI device to your server, see the documentation that comes with the SCSI device.

Your server has three USB connectors, one on the front and two on the back of the server. You can use these connectors to attach an optional USB device to the server. For detailed information about how to connect a USB device to your server, see the documentation that comes with the USB device.

You can use the video connector on the back of the server to attach a monitor or optional console switch to the server. For detailed information about how to connect

monitor or optional console switch to your server, see the documentation that

comes with the optional device.

Important: If your server has a Remote Supervisor Adapter II-EXA installed, the

Mouse cabling

You can use the mouse connector on the back of the server to attach a mouse to the server. For detailed information about how to connect a mouse to your server, see the documentation that comes with the mouse.

xSeries 445 Type 8870: Installation Guide

integrated video controller on your server is disabled. You must connect

monitor or console switch to the video port on the adapter.

Keyboard cabling

You can use the keyboard connector on the back of the server to connect a keyboard or optional console switch to the server. You can also connect a USB keyboard to the server using one of the USB connectors. After installing a USB keyboard, you might need to use the Configuration/Setup Utility program to enable keyboardless operation and prevent the POST error message 301 from being displayed during startup. For detailed information about how to connect a keyboard

console switch to your server, see the documentation that comes with the

keyboard or console switch.

Gigabit Ethernet cabling

Use the two Ethernet connectors on the back of the server to connect the server to

local area network (LAN).

Note: A third Ethernet connector is located on the Remote Supervisor Adapter. This

connector is used for specific supervisory functions and should not be confused with the Gigabit Ethernet connector located next to the USB connectors.

Remote Supervisor Adapter cabling

Your server comes with a Remote Supervisor Adapter or a Remote Supervisor Adapter II-EXA. For information about cabling the Remote Supervisor Adapter connectors, see the appropriate Remote Supervisor Adapter User’s Guide on the IBM xSeries Documentation CD.

Chapter 2. Installing options

xSeries 445 Type 8870: Installation Guide

Chapter 3. Server controls, LEDs, and power

This chapter describes the controls and indicators, and provides the information needed to turn on and turn off the server.

Front view

DC power LED

Hard disk drive activity LED

AC power LED

Power-on LED Power-control

button Reset button

Hard disk drive status LED

USB port

Power supply latch

Diskette drive activity LED

Diskette eject button

Diskette drive eject button

System-error LED (amber)

Information LED (amber)

SCSI activity LED (green)

Locator LED (blue)

DVD-ROM drive eject button

DVD eject button

DVD-ROM drive activity LED

Figure 53. Front view of xSeries 445

and DC power LED: Each hot-swap power supply has an ac power LED and a

power LED. During typical operation, both the ac and dc power LEDs are lit. For

any other combination of LEDs, see the Hardware Maintenance Manual and

Troubleshooting Guide on the IBM xSeries Documentation CD.

Hard disk drive activity LED: This green LED is lit when the hard disk drive is in

use.

Hard disk drive status LED: When the drive is connected to the integrated SCSI

controller with RAID capabilities, a flashing status LED indicates that the drive is a secondary drive in a mirrored pair and the drive is being synchronized. When the drive is connected to an optional ServeRAID controller, a slowly flashing (one flash per second) status LED indicates that the drive is being rebuilt. When the LED is flashing rapidly (three flashes per second), it indicates that the controller is identifying the drive.

USB port: Use this automatically configured port to connect one or more USB

devices to the front of the server, using Plug and Play technology.

System-error LED: This amber LED is lit when a system error has occurred.

Information LED: This amber LED is lit when information about a system error has

been placed in the System Error log.

SCSI activity LED: This green LED is lit when there is activity on the SCSI bus.

Locator LED: The locator LED is on the left front of the Light Path Diagnostic

drawer. This blue LED identifies the primary and secondary servers. This LED blinks on the primary server and remains lit solid on the secondary server.

DVD-ROM drive eject button: Press this button to release a DVD-ROM drive from

the server.

DVD eject button: Press this button to release a DVD from the DVD-ROM drive.

DVD-ROM drive activity LED: When this LED is lit, the DVD-ROM drive is in use.

Diskette drive eject button: Press this button to release a diskette drive from the

server.

Diskette eject button: Press this button to release a diskette from the diskette

drive.

Diskette drive activity LED: When this LED is lit, the diskette drive is in use.

Power-supply latch: This latch is used to secure the power supply in place.

Reset button: Press this button to reset the server and run the power-on self-test

(POST). You might have to use a pen or the end of a straightened paper clip to press the button.

Power-control button: Press this button to turn the server on and off manually. A

power-control-button shield comes with your server. You can install this disk-shaped shield to prevent the server from being turned off accidentally.

xSeries 445 Type 8870: Installation Guide

Rear view

System power connector 1

System power connector 2

RXE Expansion Port B

Mouse connector

Keyboard connector

Remote Supervisor Adapter II - EXA connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI connector

RXE Management Port

USB 1

USB 2

Video connector (not supported)

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

Figure 54. Rear view of model with Remote Supervisor Adapter II-EXA

System power connector 1

SMP Expansion Port 1

SMP Expansion Port 2

SMP Expansion Port 3

SCSI connector

RXE Management Port

System power connector 2

USB 1

Video connector

RXE Expansion Port B

Mouse connector

Keyboard connector

Remote Supervisor Adapter connectors and LEDs

Gigabit Ethernet connector

Upper Ethernet

status LED

Lower Ethernet

status LED

Gigabit Ethernet connector

RXE Expansion Port (A)

USB 2

Figure 55. Rear view of model with Remote Supervisor Adapter

System power connectors (1 and 2): Connect the system power cords to these

two connectors to provide power to the system.

RXE Expansion Port B: Use this port to connect the server to a remote I/O

enclosure when two SMP Expansion Modules are installed.

Mouse connector: Connect a mouse to this connector.

Keyboard connector: Connect a keyboard to this connector.

Chapter 3. Server controls, LEDs, and power

Remote Supervisor Adapter II-EXA connectors and LEDs: The connectors and

LEDs on the back of the server are used for system-management information and control.

Ethernet activity LED (green)

Ethernet link LED (green)

10/100 Ethernet port

External power connector

Heartbeat LED (amber)

Power LED (green)

RSA II - EXA breakout port

Video port

Figure 56. Remote Supervisor Adapter II-EXA connectors

External power connector: You can connect an optional ac power adapter to

this connector.

Heartbeat LED: This amber LED flashes continuously to indicate that there is

activity on the Remote Supervisor Adapter II-EXA.

RSA II-EXA breakout port: Connect the RSA II-EXA breakout cable to this port

provide two ASM interconnect ports, one USB port, and one Management port.

Ethernet activity LED: This green LED is lit when there is activity on the

Ethernet LAN.

Ethernet link LED: This green LED is lit when the Ethernet link is active. 10/100 Ethernet port: Connect Ethernet signal cables to this port. Video port: Connect a monitor or console switch to this port.

Important: The integrated video controller is disabled for models with a Remote

Supervisor Adapter II-EXA installed.

Power LED: This green LED comes on and stays lit when you plug in your

server.

Remote

Supervisor Adapter connectors and LEDs: The connectors and LEDs

the back of the server are used for system-management information and control.

Ethernet activity LED

External power connector

Error LED (amber)

Power LED (green)

ASM interconnect port

Management port

(green)

Ethernet link LED (green)

10/100 Ethernet port

Figure 57. Remote Supervisor Adapter connectors

External power connector: You can connect an optional ac power adapter to

this connector.

xSeries 445 Type 8870: Installation Guide

Error LED: This amber LED is lit when a system-management error has

occurred.

ASM interconnect port: Connect signal cables for managing expansion-module

resources to this port.

Ethernet activity LED: This green LED is lit when there is activity on the

Ethernet LAN.

Ethernet link LED: This green LED is lit when the Ethernet link is active. 10/100 Ethernet port: Connect Ethernet signal cables to this port. Management port: Connect a serial cable to this port to enable system

management through a modem, or connect a null modem cable to this port to enable system management through a workstation or laptop computer.

Power LED: This green LED comes on and stays lit when you plug in your

server.

Gigabit

Ethernet ports: Connect Gigabit Ethernet signal cables to these ports.

These ports support 10/100/1000 speed connections.

Upper Ethernet status LED: This LED displays the link and activity status for the

upper Gigabit Ethernet port. When the LED is lit green, the link is active. When the LED blinks green and amber, there is activity on the Ethernet LAN.

Lower Ethernet status LED: This LED displays the link and activity status for the

lower Gigabit Ethernet port. When the LED is lit green, the link is active. When the LED blinks green and amber, there is activity on the Ethernet LAN.

RXE Expansion Port A: Use this port to connect the server to a remote I/O

enclosure, when only one SMP Expansion Module is installed.

Video connector: Connect the signal cable for a monitor to this connector.

Important: If your server has a Remote Supervisor Adapter II-EXA installed, you

must connect a monitor or console switch to the video port on the adapter. The integrated video controller on the server is disabled.

USB 2: Use this automatically configured port to connect one or more USB devices

the server, using Plug and Play technology.

USB 1: Use this automatically configured port to connect one or more USB devices

the server, using Plug and Play technology.

RXE Management Port: Use this port to connect a management cable from the

server to a remote I/O enclosure.

SCSI connector: Connect external SCSI devices to this connector.

SMP Expansion Port 3: Use this port to interconnect two SMP Expansion Modules

together in 16-way configurations.

SMP Expansion Port 2: Use this port to interconnect two SMP Expansion Modules

together.

SMP Expansion Port 1: Use this port to interconnect two SMP Expansion Modules

together.

Chapter 3. Server controls, LEDs, and power

v If

v If a

v If

Server power features

When the server is connected to an ac power source but is not turned on, the operating system does not run, and all core logic except for the service processor is shut down; however, the server can respond to requests from the service processor, such as a remote request to turn on the server. The power-on LED flashes to indicate that the server is connected to ac power but it is not turned on.

Turning on the server

Approximately 20 seconds after the server is connected to ac power, the power-control button becomes active, and you can turn on the server and start the operating system by pressing the power-control button.

You can also turn on the server in any of the following ways:

the server is connected to an Advanced System Management interconnect network that contains at least one server with an optional Remote Supervisor Adapter installed, the server can be turned on from the Remote Supervisor Adapter user interface.

power failure occurs while the server is turned on, the server will restart

automatically when power is restored.

your operating system supports the system-management software for an optional Remote Supervisor Adapter, the system-management software can turn

the server.

your operating system supports the Wake on LAN feature can turn on the server.

feature, the Wake on LAN

Note:

When you press the power-control button on either the primary or secondary server in a 16-way configuration, both servers will be turned on. If both servers do not turn on when either power-control button is pressed, see the

Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD.

xSeries 445 Type 8870: Installation Guide

v If

Turning off the server

When you turn off the server and leave it connected to ac power, the server can respond to requests from the service processor, such as a remote request to turn

the server. To remove all power from the server, you must disconnect it from the

power source. Some operating systems require an orderly shutdown before you turn off the server.

See your operating-system documentation for information about shutting down the operating system.

Statement 5:

2 1

You can turn off the server in any of the following ways:

You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will be turned off automatically.

You can press the power-control button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.

the operating system stops functioning, you can press and hold the

power-control button until the server turns off.

the server is connected to an Advanced System Management interconnect network that contains at least one server with an optional Remote Supervisor Adapter installed, the server can be turned off from the Remote Supervisor Adapter user interface.

The server can be turned off from the Remote Supervisor Adapter user interface.

the Wake on LAN feature turned on the server, the Wake on LAN feature can turn off the server.

The Remote Supervisor Adapter can turn off the server as an automatic response to a critical system failure.

Note:

When you press the power-control button on either the primary or secondary server in a 16-way configuration, both servers will be turned off. If both servers do not turn off when either power-control button is pressed, see the

Hardware Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD.

Chapter 3. Server controls, LEDs, and power

xSeries 445 Type 8870: Installation Guide

1. If

2. If

Chapter 4. Configuring your server

The following configuration programs are provided with your server:

IBM ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD includes software setup and installation tools that are specifically designed for IBM xSeries 445 servers. If you did not purchase a preconfigured server, you can use this CD during the initial installation of your server to configure the server hardware and to simplify your operating system installation. See the User’s Guide on the IBM xSeries

Documentation CD for more detailed information.

Notes:

you are installing a Linux-based operating system, do not install the default ATI video driver. Instead, install the Video Electronics Standards Association (VESA) video driver and set the resolution to 1024 x 768.

your server model comes with an operating system, such as Microsoft Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information.

Configuration/Setup Utility

This program is part of the basic input/output system (BIOS) code that comes with your server. You can use this program to configure the serial connector assignment, change the drive startup sequence, set the date and time, and set passwords. See “Using the Configuration/Setup Utility program” on page 60 for more information.

Note: In a 16-way configuration, some options or settings are defined through

the primary server, while others must be defined on the individual server. Ensure that options or settings on the secondary server are correct before creating a scalable partition.

LSI Logic Configuration Utility

With the built-in LSI Logic Configuration Utility program, you can configure the integrated SCSI controller and the devices that are attached to it. See “Using the LSI Logic Configuration Utility program” on page 61.

ServeRAID configuration program

This program comes with the optional ServeRAID adapters and with server models that have a ServeRAID adapter preinstalled. If the server has a ServeRAID adapter installed, you must use the ServeRAID configuration program

define and configure the disk-array subsystem before you install the operating system. If your server model came with an operating system installed, your disk-array subsystem is already configured. For more information about using the ServeRAID configuration program, see the ServeRAID information on the IBM

xSeries Documentation CD.

Note: If your server model comes with an operating system, such as Microsoft

Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information.

Remote Supervisor Adapter configuration process

Configuration activities are also required for the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA. See “Using the Remote Supervisor Adapter”

page 62 for a description of features. For information about cabling,

configuring, and using the Remote Supervisor Adapter to manage the server

remotely, see “Using the Remote Supervisor Adapter” on page 62 and the appropriate Remote Supervisor Adapter User’s Guide on the IBM xSeries

Documentation CD.

Integrated System Management update and configuration

update the integrated system management processor (ISMP) firmware, see “Using the Integrated System Management Firmware Update Utility program” on page 62.

Configuring Scalable Partitions

For the information and instructions needed to create or remove a scalable partition, see “Configuring scalable partitions” on page 63.

Using the ServerGuide Setup and Installation CD

The ServerGuide Setup and Installation CD provides state-of-the-art programs to detect the server model and hardware options that are installed, configure the server hardware, provide device drivers, and help you install your operating system. For information about the supported operating-system versions, see the label on the CD.

Complete the following steps to start the ServerGuide Setup and Installation CD:

Insert the CD, and then restart the server. If the ServerGuide CD does not start, see “ServerGuide startup problems” on page 70.

Follow the instructions on the screen to:

Select your language. Select your keyboard layout and country.

View the overview to learn about the ServerGuide features.

Review the readme file for installation tips about your operating system and adapters.

Start the setup and hardware configuration programs.

Start the operating-system installation. You will need your operating-system CD.

Using the Configuration/Setup Utility program

The Configuration/Setup Utility program is part of the BIOS code. You can use it to:

Configure system devices and ports Configure scalable partitions Configure memory settings Change the drive startup sequence Enable USB keyboard and mouse support Resolve configuration conflicts Set the date and time Set passwords and security settings

xSeries 445 Type 8870: Installation Guide

2. If

Complete the following steps to start the Configuration/Setup Utility program:

Turn on the server and watch the monitor screen.

Note: In a 16-way configuration, some options or settings are defined through

the primary server, while others must be defined on the individual server. Ensure that options or settings on the secondary server are correct before creating a scalable partition.

When the message

Press F1 for Configuration/Setup

Note: Depending on your configuration, you might experience a delay before

the Configuration/Setup menu appears.

Follow the instructions on the screen.

Using the LSI Logic Configuration Utility program

LSI Logic Configuration is a built-in, menu-driven configuration utility program that you can use to:

Set a SCSI device scan order View or change SCSI IDs for attached devices Set SCSI protocol parameters on SCSI hard disk drives

appears, press F1.

Notes:

The integrated SCSI controller with RAID capabilities in your server supports only RAID level-1 and RAID level-1 Enhanced (RAID level-1E). Installing an optional ServeRAID controller provides additional RAID levels. See “Using the ServeRAID configuration programs” on page 62 for information about configuring your server for RAID operation.

you install a different type of RAID adapter in your server, use the configuration method supplied with the RAID adapter to view or change SCSI settings for attached devices.

Complete the following steps to start the LSI Logic Configuration Utility program:

Turn on the server. When the

<<<Press <CTRL><C> to start LSI Logic Configuration Utility>>>

prompt appears, press Ctrl+C.

Note: If an administrator password has been set, you are prompted to type the

password to start the LSI Logic Configuration Utility program.

Use the arrow keys to select a controller (channel) from the list of adapters; then, press Enter.

Follow the instructions on the resulting screen to change the settings of the selected items; then, press Enter. The Device Properties and Mirroring

Properties choices produce additional screens of parameters to review or

change.

Chapter 4. Configuring your server

Using the ServeRAID configuration programs

ServeRAID adapter enables you to use multiple physical SCSI hard-disk drives as logical drives, operating as a disk array. To enable you to configure the ServeRAID controller, the adapter comes with a CD containing the ServeRAID Manager program and the ServeRAID Mini-Configuration program.

Note: If your server model came with an operating system, such as Microsoft

Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information.

Use the IBM ServeRAID Support CD that comes with your server to configure your integrated SCSI controller with RAID capabilities and to perform an initial RAID configuration on your server. For details about using these programs, see the documentation that comes with the ServeRAID adapter and the User’s Guide on the IBM ServeRAID Support CD.

Using the Remote Supervisor Adapter

For information about cabling, configuring, and using the Remote Supervisor Adapter or Remote Supervisor Adapter II-EXA to manage the server remotely, see the User’s Guide and the appropriate Remote Supervisor Adapter User’s Guide on the IBM Documentation CD.

Using the Integrated System Management Firmware Update Utility program

update the firmware for the integrated system management processor (ISMP), download the Integrated System Management Processor Update utility program for your server from the IBM Support Web site at http://www.ibm.com/pc/support/. Run the utility program to create a diskette that you can use to update the firmware. The utility program updates the integrated system management processor firmware only and does not affect any device drivers.

Complete the following steps to update the firmware:

Turn off the server. Insert the diskette into the diskette drive. Turn on the server. If the server does not start from the diskette, use the

Configuration/Setup Utility program to configure the diskette drive as a startup device. (For more information, see the information about Configuration/Setup Utility start options in the User’s Guide). Then, start again at step 1 of this procedure.

From the main menu, select Update System Management Firmware and press Enter.

Follow the instructions on the screen to complete the update.

there is an error in updating the firmware, try updating the firmware again.

xSeries 445 Type 8870: Installation Guide

v In

v In a

1. If

0 - No

6 -

12 -

Configuring scalable partitions

The Scalable Systems Manager program is an extension to IBM Director that provides a graphical user interface for creating and managing scalable partitions. See the Scalable Systems Manager Installation and Users Guide for information on how to use that program to configure scalable partitions on xSeries 445 servers. You can also use the Configuration/Setup Utility program to configure scalable partitions. This section provides information and instructions for creating and deleting scalable partitions through the Configuration/Setup Utility program.

Before you create scalable partitions, read the following information:

Before you can create or delete a scalable partition, the Remote Supervisor Adapters must have an IP address and must be connected to a network or to each other with an Ethernet crossover cable. This connection is needed so that the Remote Supervisor Adapters can communicate and perform the necessary functions for the two servers to create or delete scalable partitions.

When creating a scalable partition consisting of an RXE-100, you must create the scalable partition initially through the Configuration/Setup Utility program before you can use Scalable Systems Manager.

When a scalable partition consisting of two servers in a 16-way configuration is created, the DVD-ROM drive, diskette drive, keyboard, USB connectors, mouse, and video are disabled on the secondary server.

the Configuration/Setup Utility program, Expansion Port A Destination and Expansion Port B Destination refer to the RXE Expansion Port connection from the expansion enclosure to the server.

16-way configuration, the SMP IDs of the Primary and Secondary Scalable

Nodes must be different.

Creating a scalable partition

Complete the following steps to create a scalable partition:

you have not already done so, connect the RXE expansion and RXE management cables between the server and the remote expansion enclosure. See “RXE Expansion and Management Port cabling” on page 41 for information about RXE cabling.

Start the Configuration/Setup Utility program. From the main menu, select Advanced Setup. Select Scalable Partition Settings. Select Create Scalable Partition Settings. For 4-way and 8-way single chassis configurations, complete the following

steps:

Select 1 x445 chassis as the Scalable System Configuration. Select the number of PCI-X slots available to the RXE Expansion Port in the

remote expansion enclosure. The following choices are available:

PCI-X slots are assigned to the RXE Expansion Port.

Only six of the 12 slots are assigned to the RXE Expansion Port.

All 12 PCI-X slots are assigned to the RXE Expansion Port.

Chapter 4. Configuring your server

Go to

0 - No

6 -

12 -

g. If 12

Complete one of the following procedures, depending on the number of SMP Expansion Modules that are installed:

One SMP Expansion Module - If six or 12 PCI-X slots are available, select Primary Scalable Node, Port A for the RXE Port destination.

Two SMP Expansion Modules - If six or 12 PCI-X slots are available to port A or port B, select Primary Scalable Node, Port B for the RXE Port destination. If six PCI-X slots are available to port A and six PCI-X slots are available to port B, select Primary Scalable Node, Port A for the RXE Port A destination and Primary Scalable Node, Port B for the RXE Port B

destination. d. For a 16-way, two-chassis configuration, complete the following steps:

step 8..

Select 2 x445 chassis as the Scalable System Configuration. Enter a Scalable Partition ID 0000 through 9999.

For the primary boot node, select SMP ID 0.

Note: The SMP ID can be 0 or 2, but it must be different from the SMP ID

the secondary x445 scalable node. Enter the Secondary ASM host name or IP address. From the Secondary Scalable Node SMP ID menu, select Yes, SMP ID 2.

Note: This SMP ID must be different from the SMP ID for the primary boot

node.

Select the number of PCI-X slots available to the RXE Expansion Port in the remote expansion enclosure. The following choices are available:

PCI-X slots are assigned to the RXE Expansion Port.

Only six of the 12 slots are assigned to the RXE Expansion Port.

All 12 PCI-X slots are assigned to the RXE Expansion Port.

PCI-X slots are available to port A, select Primary Scalable Node, Port

for the RXE Port A destination. If six PCI-X slots are available to port A and six PCI-X slots are available to port B, select Primary Scalable Node, Port A for the RXE Port A destination and Primary Scalable Node, Port B for the RXE Port B destination.

Select Write Scalable Partition Settings and follow the prompts to exit the

8. menu item.

Save and Exit the Configuration/Setup Utility Program.

Note: See the software documentation that comes with your operating system

install your operating system.

xSeries 445 Type 8870: Installation Guide

7. If

Deleting a scalable partition

Complete the following steps to delete the scalable partition:

Start the Configuration/Setup Utility on the primary server. From the main menu, select Advanced Setup. Select Scalable Partition Settings. Select either Delete ALL Scalable Partition or Delete ONLY Local Scalable

Partition.

Note: Do not select Write Scalable Partition Settings when you delete the

scalable partition. Exit the Configuration/Setup Utility program. Turn off the servers.

necessary, remove the SMP Expansion cables and reconnect them according

your new configuration. See “Connecting the cables” on page 34 for

instructions. Restart the servers.

Chapter 4. Configuring your server

xSeries 445 Type 8870: Installation Guide

1. If

a. Go to

d. In

a. Go to

d. In

Chapter 5. Updating IBM Director

you plan to use IBM Director to manage your server, you must install the

applicable IBM Director updates for the xSeries 445 server.

Note: For Automatic Server Restart (ASR) support and environmental-sensor

support, you must install version 4.1 of IBM Director.

install the IBM Director updates, complete the following steps, in order:

you plan to enable the Automatic Server Restart (ASR) feature, install the

ASR device driver, which is available from the IBM Web site:

http://www.ibm.com. Click Support & downloads. Click Downloads & drivers.

the Enter search terms field, type

and click Submit. Select the applicable IBM Advanced System Management device driver for

your server and operating system.

Click the file link for the executable file to download the file, and follow the instructions in the readme file to install the device driver.

Install the IBM Director application.

2. Check the IBM Web site to see if any updates are available for your server. If

updates are available, download them from the IBM web site; then, install them according to the instructions in the readme files.

http://www.ibm.com. Click Support & downloads. Click Downloads & drivers.

the Enter search terms field, type

Select the update that you want to download.

Click the file link for the executable file to download the file, and follow the instructions in the readme file to install the update.

advanced system management 8870

director 8870

and click Submit.

xSeries 445 Type 8870: Installation Guide

– On

–

Chapter 6. Solving problems

This section provides basic troubleshooting information to help you solve some common problems that might occur while you are setting up your server.

you cannot locate and correct the problem using the information in this section,

see Appendix A, “Getting help and technical assistance,” on page 81, the Hardware

Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation

CD, and the “Server Support” flowchart in the front of this book.

Diagnostic tools overview

The following tools are available to help you identify and solve hardware-related problems:

POST beep codes

The power-on self-test beep codes indicate the detection of a problem.

beep indicates successful completion of POST, with no errors.

More than one beep indicates that POST detected a problem. Error messages also appear during startup if POST detects a hardware-configuration problem.

See “POST beep code descriptions” on page 70 and the Hardware

Maintenance Manual and Troubleshooting Guide on the IBM xSeries Documentation CD for more information.

Troubleshooting charts

These charts list problem symptoms and steps to correct the problems. See “Troubleshooting charts” on page 71 for more information.

Diagnostic programs and error messages

The system diagnostic programs are provided in ROM. These programs test the major components of your server. See the Hardware Maintenance Manual and

Troubleshooting Guide on the IBM xSeries Documentation CD for more

information.

Light path diagnostics

Use the light path diagnostics feature to identify system errors quickly. See “Light path diagnostics feature overview” on page 76 for more information.

v If

POST beep code descriptions

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. Use the following beep code descriptions to help identify and solve problems that are detected during startup.

Note: See the Hardware Maintenance Manual and Troubleshooting Guide on the

IBM xSeries Documentation CD for more information about the POST beep codes.

One beep

POST was completed successfully.

Repeating long beeps

memory error has occurred. Make sure that all DIMMs are correctly

installed.

One long beep and two short beeps

video error has occurred, and the BIOS cannot initialize the monitor

screen to display additional information.

ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column.

Note: If your server model came with an operating system, such as Microsoft

Windows 2000 Datacenter Server or VMware ESX server, see the software documentation provided with your software for configuration information.

Symptom

Setup and Installation

will not start.

ServeRAID program cannot view all installed drives - or - cannot install NOS.

The Operating System

Installation program

continuously loops. ServerGuide will not start

your NOS CD.

Cannot install NOS option is grayed out.

Suggested action

Ensure that the system is a supported server with a startable (bootable) DVD-ROM drive.

the startup (boot) sequence settings have been altered, be sure the DVD-ROM is first

the boot sequence.

you installed an optional ServeRAID adapter:

Ensure that there are no duplicate SCSI IDs or IRQ assignments. Ensure that the hard disk drive is connected properly.

Free up more space on the hard disk drive.

Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and

Installation CD label for a list of NOS versions supported.

Either there is no logical drive defined (ServeRAID systems) or the ServerGuide system partition is not present. Run the ServerGuide setup and configuration program and ensure that setup is complete

xSeries 445 Type 8870: Installation Guide

Troubleshooting charts

The following table lists problem symptoms and suggested solutions.

Device

DVD-ROM drive

The DVD-ROM drive is not recognized.

Diskette drive

Diskette drive in-use light stays on, or the server bypasses the diskette drive.

Other devices

Problems such as broken cover locks or indicator lights not working.

Intermittent problems

problem occurs only occasionally and is difficult to detect.

Suggested action

Verify that:

The primary IDE channel is enabled in the Configuration/Setup Utility program. All cables and jumpers are installed correctly. The correct device driver is installed for the DVD-ROM drive.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

there is a diskette in the drive, verify that:

The diskette drive is enabled in the Configuration/Setup Utility program. The diskette is good and not damaged. (Try another diskette if you have one.) The diskette contains the necessary files to start the server. Your software program is working properly.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

the diskette drive in-use light stays on or the server continues to bypass the

diskette drive, call for service. Call for service.

Verify that:

All cables and cords are connected securely to the rear of the server and attached options.

When the server is turned on, air is flowing from the rear of the server at the fan grille. If there is no air flow, the fan is not working. This causes the server to overheat and shut down.

Ensure that the SCSI bus and devices are configured correctly and that the last external device in each SCSI chain is terminated correctly.

Keyboard, mouse, or

pointing-device

All or some keys on the keyboard do not work.

the problem remains, call for service.

Make sure that the keyboard cable is properly connected to the server. Make sure that the server and the monitor are turned on. Try using another keyboard.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

the problem remains, call for service.

Chapter 6. Solving problems

v If

Device

The mouse or pointing device does not work.

USB Keyboard, mouse, or

pointing-device

All or some keys on the keyboard do not work.

The USB mouse or USB pointing device does not work.

Suggested action

Verify that the mouse or pointing-device cable is securely connected and the device drivers are installed correctly.

Try using another mouse or pointing device.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

the problem remains, call for service.

Make sure that the keyboard USB cable is properly connected to the server. Make sure that the server and the monitor are turned on. Ensure that the USB mouse and keyboard support are enabled in BIOS. Try using another keyboard.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

If the problem remains, call for service.

Make sure that the mouse or pointing-device USB cable is properly connected to the server.

Make sure that the server and the monitor are turned on. Ensure that the USB mouse and keyboard support are enabled in BIOS. Try using another mouse or pointing device.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

Memory

The amount of memory displayed is less than the amount of memory installed.

Monitor

The monitor works when you turn on the server, but goes blank when you start some application programs.

the problem remains, call for service.

Verify that:

The memory modules are seated properly. You have installed the correct type of memory.

you changed the memory, the memory configuration has been updated in the Configuration/Setup Utility program. All DIMM slots are enabled. The server might have automatically disabled a DIMM slot if it detected a problem, or a DIMM slot might have been manually disabled. Memory mirroring is disabled. If memory mirroring is enabled, only half of the installed memory will be displayed.

the problem remains, call for service.

Verify that:

The primary monitor cable is connected to the video port. You installed the necessary device drivers for the applications.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

Some

IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing instructions.

the problem remains, call for service.

xSeries 445 Type 8870: Installation Guide

1. To

3. An

Device

The screen is blank.

Only the cursor appears. Wavy, unreadable, rolling,

distorted screen, or screen jitter.

Suggested action

Verify that:

The server power cord is plugged into the server and a working electrical outlet. The monitor cables are connected properly.

Note: For server models that come with a Remote Supervisor Adapter II-EXA

installed, the integrated video controller on the server is disabled. You must connect the monitor to the video port on the Remote Supervisor Adapter II-EXA. The monitor is turned on and the brightness and contrast controls are adjusted correctly.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

the problem remains, call for service.

Call for service.

the monitor self-tests show the monitor is working properly, consider the location

the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.

Notes:

prevent diskette drive read/write errors, be sure the distance between

monitors and diskette drives is at least 76 mm (3 in.). Non-IBM monitor cables might cause unpredictable problems.

enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative.

Wrong characters appear on the screen.

Option

IBM option that was just

installed does not work.

the problem remains, call for service. the wrong language is displayed, update the BIOS code with the correct

language.

the problem remains, call for service.

Verify that:

The option is designed for the server. See the “Server Support” flowchart on the inside of the front cover for information about obtaining ServerProven compatibility information from the World Wide Web. You followed the installation instructions that came with the option. The option is installed correctly. You have not loosened any other installed options or cables. You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

the problem remains, call for service.

Chapter 6. Solving problems

v If

Device

IBM option that used to work

Suggested action

Verify that all of the option hardware and cable connections are secure.

does not work now.

the option comes with its own test instructions, use those instructions to test the

option.

the failing option is a SCSI option, verify that:

The cables for all external SCSI options are connected correctly. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly. All external SCSI options are turned on. You must turn on external SCSI options before turning on the server.

the problem remains, call for service.

Power

Verify that:

The power cables are properly connected to the server. The electrical outlet functions properly. The type of memory installed is correct.

The server does not power on.

turns on, you might have installed more options than the power supply supports. The LEDs on the power supply are on.

the problem remains, call for service.

Serial port

Verify that:

Each port is assigned a unique address by the Configuration/Setup Utility The number of serial ports identified by the operating system is less than the number

serial ports installed.

program and none of the serial ports are disabled.

The ribbon cable is properly connected to the center plane.

The serial-port adapter, if you installed one, is seated properly.

the problem remains, call for service.

serial device does not work. Verify that:

The ribbon cable is properly connected to the center plane.

The serial port is enabled and is assigned a unique address.

the problem remains, call for service.

Software

determine if problems are caused by the software, verify that: Your server has the minimum memory requirements needed to use the software. For memory requirements, see the information that comes with the software.

Note: If you have just installed an adapter or memory, you might have a

memory-address conflict. The software is designed to operate on your server. Other software works on your server.

Suspected software problem.

The software that you are trying to use works on another server.

you just installed an option, remove it, and restart the server. If the server now

you received any error messages when using the software program, see the information that comes with the software for a description of the messages and solutions to the problem.

the problem remains, contact your place of purchase.

xSeries 445 Type 8870: Installation Guide

Device

Universal Serial Bus (USB)

ports

USB device does not work.

Suggested action

Verify that:

You are not trying to use a USB device during POST, if you have a standard (non-USB) keyboard attached to the keyboard port.

Note: If a standard (non-USB) keyboard is attached to the keyboard port, then

the USB is disabled and the USB device might not work during POST. The correct USB device driver is installed. Your operating system supports USB devices.

Note: When two servers are connected in a 16-way configuration, the

DVD-ROM, diskette drive, keyboard port, USB ports (except for Remote Supervisor Adapter II-EXA functionality), mouse, and video are disabled on the secondary server.

the problem remains, call for service.

Chapter 6. Solving problems

E M

U P

I B

Light path diagnostics feature overview

Use the light path diagnostics to quickly identify the system errors that occurred in that server. The light path diagnostics panel is located inside the light path diagnostics drawer, on the front right of the server. To access the light path diagnostics panel, press on the front of the light path diagnostics drawer. The light path diagnostics panel will be exposed.

E :

FAN

CPU MEMORY DASD PCI-X BUS

POWER SUPPLY

TEMP

Light Path Diagnostics

NMI BOARD EVENT LOG

VRM NON REDUND OVER SPEC

REMIND

Figure 58. Light path diagnostics

Your server is designed so that any light path diagnostics LEDs that are lit can be lit again without ac power after you open the cover. This feature helps you isolate a problem if an error causes the server to shut down. See “Light path diagnostics table” on page 78 for information about identifying problems using these LEDs.

Important: You have up to 12 hours to use the light path diagnostics LEDs after ac

power has been removed from the server. After 12 hours, you must turn on the server again to be able to use the light path diagnostics LEDs to identify system errors.

Complete the following steps to view the LEDs when the server cover has been opened:

Turn off the server and all peripheral devices; then, disconnect all external cables from the server.

Slide the server out of the rack cabinet. Open the top cover.

xSeries 445 Type 8870: Installation Guide

Press and hold the light path diagnostics (blue) button on the diagnostics panel. The LEDs will be lit while the button is pressed.

Note: You can illuminate the LEDs for a maximum of two minutes. After that

time, the circuit that powers the LEDs is exhausted.

Close the cover on the server; then, slide the server into the rack cabinet and connect all external cables. For more information, see “Installing the server in the rack cabinet” on page 33 for instructions.

“Light path diagnostics table” on page 78 for information about identifying

See problems using these LEDs.

Identifying problems using the light path diagnostics feature

This section provides information about using the light path diagnostics feature to help you identify problems that might occur during installation.

The diagnostic panel

First look at the diagnostic panel for help in identifying problems. If a system error occurs, the system-error LED on the front of this panel is lit. Press the front of the panel to open it and look for any lit LEDs. Make a note of any LEDs that are lit, then close the panel.

LEDs on the top of the server

After viewing the diagnostic panel, pull out the server from the rack and view the top cover. In the center of the top cover is a set of six LEDs and the system service labels. The numbers beside the LEDs correspond to the numbers located on the system service label. Note the lit LED, and see the numbered block on the system service label that corresponds to the lit LED. Then, follow the instructions, if any, in the numbered block.

LEDs on the SMP Expansion Modules and system boards

locate the actual component that caused the error, locate the lit LED next to that

component. For example:

system error has occurred and you note that the CPU LED on the diagnostic panel is lit. Referring to the LEDs on the top cover, you see that LED 2 is lit. You then locate the panel on the system service label with the number 2 on it. In this case, the instructions in the panel tell you to remove the lower SMP Expansion Module. This tells you that the problem occurred with one of the microprocessors in the lower SMP Expansion Module. Follow the procedure in “Removing an SMP Expansion Module and cover” on page 11 to remove the lower SMP Expansion Module; then, remove the cover from the SMP Expansion Module. Located near the edge connectors on the circuit board is the light-path capacitor switch. Press and hold the switch until you locate the lit LED beside the defective microprocessor. Follow the instructions in the Option Installation Guide on the IBM xSeries

Documentation CD to remove and replace the microprocessor.

Chapter 6. Solving problems

by a

v If a

v If

Light path diagnostics table

Use the following table to help determine the cause of the error and the action you should take.

Lit LED on diagnostics panel Cause

None

CPU

error has occurred and cannot be

isolated, or the error log is full.

One of the microprocessors has failed.

Action

error has occurred that is not represented

light path diagnostics LED. Check the system error log for more information about the error.

Check the microprocessor failure LEDs on the system board.

microprocessor failure LED is on, make sure the microprocessor is installed correctly. (See the Option Installation Guide

the IBM xSeries Documentation CD for

installation instructions.)

MEMORY

DASD

PCI-X BUS

FAN

TEMP

memory error occurred.

One of the hot-swap hard drives has failed

error occurred on a PCI bus.

fan has failed or is operating too slowly.

Note: A failing fan can also cause the

TEMP LED to be lit.

The system temperature has exceeded a threshold level.

the problem remains, call for service.

Check the DIMM failure LEDs on the system board.

Replace the DIMM indicated by the lit DIMM failure LED.

the problem remains, call for service.

Make sure the hard drive is installed correctly. Remove and re-install, if necessary.

Check to see that the server fans are operating correctly.

the problem remains, call for service.

Check the system error log.

you cannot isolate the failing adapter from the information in the system error log, try to determine the failing adapter by removing one adapter at a time from the failing PCI-X bus and restarting the server after each adapter is removed.

the problem remains, call for service.

Check the LEDs on the fans and replace the indicated fan.

the problem remains, call for service.

Check to see if a fan has failed. If it has, replace the fan.

Make sure the room temperature is not too hot. (See “Features and specifications” on page 4 for temperature information.)

xSeries 445 Type 8870: Installation Guide

the problem remains, call for service.

v If

v If a

Lit LED on diagnostics panel Cause

NMI

non-maskable interrupt occurred

Note: The PCI-X BUS or MEMORY LED

might also be lit.

BOARD EVENT LOG

system board has failed

Non-optimal condition exists

POWER SUPPLY 1 Power supply 1 has failed

Action

Check the system error log.

the PCI-X BUS LED is lit, follow the

instructions for that LED.

the MEMORY LED is lit, follow the

instructions for that LED. Restart the server.

If the problem remains, call for service. Call for service.

Check the system error log. Check the service processor log.

Make sure the power supply is installed correctly.

Verify that the ac power cords are properly connected to functional power sources.

POWER SUPPLY 2 Power supply 2 has failed

VRM

One of the VRMs on one of the SMP Expansion Module boards has failed

NON REDUND

Power redundancy has been lost

Note: A POWER SUPPLY LED might also

lit.

OVER SPEC

Power supply rating exceeded

the problem remains, call for service.

Make sure the power supply is installed correctly.

Verify that the ac power cords are properly connected to functional power sources.

the problem remains, call for service.

Remove ac power from the server and then restart the server.

the problem remains, call for service.

The server requires a 220 V ac power connection for full power-supply redundancy. Whenever possible, use a 220 V ac connection for all configurations.

POWER SUPPLY LED is lit, follow the

instructions for that LED. Verify that the ac power cords are properly

connected to functional power sources.

the problem remains, call for service.

The server requires a 220 V ac power connection for full power-supply redundancy. Whenever possible, use a 220 V ac connection for all configurations.

Verify that the ac power cords are properly connected to functional power sources.

the problem remains, call for service.

Chapter 6. Solving problems

xSeries 445 Type 8870: Installation Guide

v Go to

Appendix A. Getting help and technical assistance

you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or IntelliStation necessary.

Before you call

Before you call, make sure that you have taken these steps to try to solve the problem yourself:

Check all cables to make sure that they are connected. Check the power switches to make sure that the system is turned on. Use the troubleshooting information in your system documentation, and use the

diagnostic tools that come with your system.

the IBM Support Web site at http://www.ibm.com/pc/support/ to check for

technical information, hints, tips, and new device drivers. Use an IBM discussion forum on the IBM Web site to ask questions.

system, and whom to call for service, if it is

can solve many problems without outside assistance by following the

You troubleshooting procedures that IBM provides in the online help or in the publications that are provided with your system and software. The information that comes with your system also describes the diagnostic tests that you can perform. Most xSeries and IntelliStation systems, operating systems, and programs come with information that contains troubleshooting procedures and explanations of error messages and error codes. If you suspect a software problem, see the information for the operating system or program.

Using the documentation

Information about your IBM xSeries or IntelliStation system and preinstalled software, if any, is available in the documentation that comes with your system. That documentation includes printed books, online books, readme files, and help files. See the troubleshooting information in your system documentation for instructions for using the diagnostic programs. The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.

access these pages, go to http://www.ibm.com/pc/support/ and follow the instructions. Also, you can order publications through the IBM Publications Ordering System at http://www.elink.ibmlink.ibm.com/public/applications/publications/cgibin/pbi.cgi.

Getting help and information from the World Wide Web

the World Wide Web, the IBM Web site has up-to-date information about IBM xSeries and IntelliStation products, services, and support. The address for IBM xSeries information is http://www.ibm.com/eserver/xseries/. The address for IBM IntelliStation information is http://www.ibm.com/pc/intellistation/.

You can find service information for your IBM products, including supported options,

http://www.ibm.com/pc/support/.

Software service and support

Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported

Support Line in your country or region, go to

http://www.ibm.com/services/sl/products/. For more information about Support Line and other IBM services, go to

http://www.ibm.com/services/, or go to http://www.ibm.com/planetwide/ for support telephone numbers. In the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

Hardware service and support

You can receive hardware service through IBM Integrated Technology Services or through your IBM reseller, if your reseller is authorized by IBM to provide warranty service. Go to http://www.ibm.com/planetwide/ for support telephone numbers, or in the U.S. and Canada, call 1-800-IBM-SERV (1-800-426-7378).

the U.S. and Canada, hardware service and support is available 24 hours a day,

days a week. In the U.K., these services are available Monday through Friday,

from 9 a.m. to 6 p.m.

xSeries 445 Type 8870: Installation Guide

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Part 1 - General Terms

This Statement of Limited Warranty includes Part 1 - General Terms, Part 2 Country-unique Terms, and Part 3 - Warranty Information. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement

Limited Warranty apply only to Machines you purchase for your use, and not for resale. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Nothing in this Statement of

Limited Warranty affects any statutory rights of consumers that cannot be waived or limited by contract.

What this Warranty Covers

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM’s Official Published Specifications (“Specifications”) which are available on request. The warranty period for the Machine starts on the original Date of Installation and is specified in Part 3 Warranty Information. The date on your invoice or sales receipt is the Date of Installation unless IBM or your reseller informs you otherwise. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part. Unless IBM specifies otherwise, these warranties apply only in the country or region in which you purchased the Machine.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD. SOME STATES OR JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

What this Warranty Does not Cover

This warranty does not cover the following:

any software programs, whether pre-loaded or shipped with the Machine, or

installed subsequently;

failure resulting from misuse (including but not limited to use of any Machine capacity or capability, other than that authorized by IBM in writing), accident, modification, unsuitable physical or operating environment, or improper maintenance by you;

failure caused by a product for which IBM is not responsible; and

any non-IBM products, including those that IBM may procure and provide with or integrate into an IBM Machine at your request.

The warranty is voided by removal or alteration of identification labels on the Machine or its parts.

IBM does not warrant uninterrupted or error-free operation of a Machine. Any technical or other support provided for a Machine under warranty, such as

assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, is provided WITHOUT WARRANTIES OF ANY KIND.

How to Obtain Warranty Service

the Machine does not function as warranted during the warranty period, contact IBM or your reseller to obtain warranty service. If you do not register the Machine with IBM, you may be required to present proof of purchase as evidence of your entitlement to warranty service.

What IBM Will Do to Correct Problems

When you call for service, you must follow the problem determination and resolution procedures that IBM specifies. A technician will attempt to make an initial diagnosis

your problem and help you resolve it over the telephone.

The type of warranty service applicable to your Machine is specified in Part 3 Warranty Information.

You are responsible for downloading and installing designated Machine Code (microcode, basic input/output system code (called “BIOS”), utility programs, device drivers, and diagnostics delivered with an IBM Machine) and other software updates from an IBM Internet Web site or from other electronic media, and following the instructions that IBM provides.

your problem can be resolved with a Customer Replaceable Unit (“CRU”) (e.g., keyboard, mouse, speaker, memory, hard disk drive and other easily replaceable parts), IBM will ship these parts to you for replacement by you.

the Machine does not function as warranted during the warranty period and your problem cannot be resolved over the telephone, through your application of Machine Code or software updates, or with a CRU, IBM or your reseller, if approved

IBM to provide warranty service, will either, at its discretion, 1) repair it to make it function as warranted, or 2) replace it with one that is at least functionally equivalent. If IBM is unable to do either, you may return the Machine to your place

purchase and your money will be refunded.

IBM or your reseller will also manage and install selected engineering changes that apply to the Machine.

Exchange of a Machine or Part

When the warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

xSeries 445 Type 8870: Installation Guide

Your Additional Responsibilities

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to:

ensure that the Machine is free of any legal obligations or restrictions that

prevent its exchange;

obtain authorization from the owner to have IBM or your reseller service a

Machine that you do not own; and

where applicable, before service is provided:

follow the service request procedures that IBM or your reseller provides;

backup or secure all programs, data, and funds contained in the Machine; provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit IBM to fulfill its obligations; and

inform IBM or your reseller of changes in the Machine’s location.

(a) ensure all information about identified or identifiable individuals (Personal Data) is deleted from the Machine (to the extent technically possible), (b) allow IBM, your reseller or an IBM supplier to process on your behalf any remaining Personal Data as IBM or your reseller considers necessary to fulfill its obligations under this Statement of Limited Warranty (which may include shipping the Machine for such processing to other IBM service locations around the world), and (c) ensure that such processing complies with any laws applicable to such Personal Data.

Limitation

Liability

IBM is responsible for loss of, or damage to, your Machine only while it is 1) in IBM’s possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller are responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM for any reason. You should remove all such information from the Machine prior to its return.

Circumstances may arise where, because of a default on IBM’s part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), except for any liability that cannot be waived or limited by applicable laws, IBM is liable for no more than

damages for bodily injury (including death) and damage to real property and

tangible personal property; and

the amount of any other actual direct damages, up to the charges (if recurring,

months’ charges apply) for the Machine that is subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

limit also applies to IBM’s suppliers and your reseller. It is the maximum for

This which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM, ITS SUPPLIERS OR RESELLERS LIABLE FOR ANY OF THE FOLLOWING EVEN IF INFORMED OF THEIR POSSIBILITY: 1) THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF,

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

OR DAMAGE TO, DATA; 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES

FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES; OR 4) LOST PROFITS, BUSINESS REVENUE, GOODWILL OR ANTICIPATED SAVINGS. SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. SOME STATES

JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY

YOU.

Governing Law

Both you and IBM consent to the application of the laws of the country in which you acquired the Machine to govern, interpret, and enforce all of your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the subject matter

this Statement of Limited Warranty, without regard to conflict of law principles.

THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

Jurisdiction

All of our rights, duties, and obligations are subject to the courts of the country in which you acquired the Machine.

Part 2 - Country-unique Terms

AMERICAS

ARGENTINA

Governing Law: The following is added after the first sentence:

Any litigation arising from this Statement of Limited Warranty will be settled exclusively by the Ordinary Commercial Court of the city of Buenos Aires.

BRAZIL

Governing Law: The following is added after the first sentence:

litigation arising from this Statement of Limited Warranty will be settled

Any exclusively by the court of Rio de Janeiro, RJ.

PERU

Limitation of Liability: The following is added at the end of this section:

accordance with Article 1328 of the Peruvian Civil Code the limitations and exclusions specified in this section will not apply to damages caused by IBM’s willful misconduct (“dolo”) or gross negligence (“culpa inexcusable”).

NORTH AMERICA

How to Obtain Warranty Service: The following is added to this Section:

obtain warranty service from IBM in Canada or the United States, call

1-800-IBM-SERV (426-7378).

xSeries 445 Type 8870: Installation Guide

CANADA

Limitation of Liability: The following replaces item 1 of this section:

damages for bodily injury (including death) or physical harm to real property

and tangible personal property caused by IBM’s negligence; and

Governing

Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws in the Province of Ontario.

UNITED STATES

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State of New York.

ASIA PACIFIC

AUSTRALIA

What this Warranty Covers: The following paragraph is added to this section:

The warranties specified in this Section are in addition to any rights you may have

under the Trade Practices Act 1974 or other similar legislation and are only limited

the extent permitted by the applicable legislation.

Limitation of Liability: The following is added to this section:

Where IBM is in breach of a condition or warranty implied by the Trade Practices

Act 1974 or other similar legislation, IBM’s liability is limited to the repair or

replacement of the goods or the supply of equivalent goods. Where that condition

warranty relates to right to sell, quiet possession or clear title, or the goods are of

kind ordinarily acquired for personal, domestic or household use or consumption,

then none of the limitations in this paragraph apply.

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of the State or Territory.

CAMBODIA, LAOS, AND VIETNAM

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws

the State of New York, United States of America.

CAMBODIA, INDONESIA, LAOS, AND VIETNAM

Arbitration: The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty

shall be finally settled by arbitration which shall be held in Singapore in accordance

with the Arbitration Rules of Singapore International Arbitration Center (“SIAC

Rules”) then in effect. The arbitration award shall be final and binding for the parties

without appeal and shall be in writing and set forth the findings of fact and the

conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled

appoint one arbitrator. The two arbitrators appointed by the parties shall appoint

third arbitrator who shall act as chairman of the proceedings. Vacancies in the

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

2. as to

post of chairman shall be filled by the president of the SIAC. Other vacancies shall

filled by the respective nominating party. Proceedings shall continue from the

stage they were at when the vacancy occurred.

one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days

the date the other party appoints its, the first appointed arbitrator shall be the sole arbitrator, provided that the arbitrator was validly and properly appointed.

All proceedings shall be conducted, including all documents presented in such proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.

HONG KONG S.A.R. OF CHINA AND MACAU S.A.R. OF CHINA

Governing Law: The following replaces “laws of the country in which you acquired

the Machine” in the first sentence:

laws of Hong Kong Special Administrative Region of China.

INDIA

Limitation of Liability: The following replaces items 1 and 2 of this section:

liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM’s negligence; and

any other actual damage arising in any situation involving nonperformance

IBM pursuant to, or in any way related to the subject of this Statement of Limited Warranty, the charge paid by you for the individual Machine that is the subject of the claim. For purposes of this item, the term “Machine” includes Machine Code and Licensed Internal Code (“LIC”).

Arbitration:

The following is added under this heading:

Disputes arising out of or in connection with this Statement of Limited Warranty shall be finally settled by arbitration which shall be held in Bangalore, India in accordance with the laws of India then in effect. The arbitration award shall be final and binding for the parties without appeal and shall be in writing and set forth the findings of fact and the conclusions of law.

The number of arbitrators shall be three, with each side to the dispute being entitled

appoint one arbitrator. The two arbitrators appointed by the parties shall appoint

third arbitrator who shall act as chairman of the proceedings. Vacancies in the post of chairman shall be filled by the president of the Bar Council of India. Other vacancies shall be filled by the respective nominating party. Proceedings shall continue from the stage they were at when the vacancy occurred.

one of the parties refuses or otherwise fails to appoint an arbitrator within 30 days

the date the other party appoints its, the first appointed arbitrator shall be the

sole arbitrator, provided that the arbitrator was validly and properly appointed. All proceedings shall be conducted, including all documents presented in such

proceedings, in the English language. The English language version of this Statement of Limited Warranty prevails over any other language version.

xSeries 445 Type 8870: Installation Guide

IBM xSeries 445 Installation Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Contents

Safety

Chapter 1. Introduction

Hardware and software requirements

Using the Documentation Browser

Notices and statements used in this publication

Features and specifications

Major components of the xSeries 445 server

Chapter 2. Installing options

Installation guidelines

System reliability guidelines

Working inside the server with the power on

Handling static-sensitive devices

Opening the cover

The SMP Expansion Module

Removing an SMP Expansion Module and cover

Installing and replacing a microprocessor

Installing a memory module

Installing DIMMs

Reinstalling an SMP Expansion Module and cover

Installing an adapter

Cabling a ServeRAID adapter

Installing the serial port

Completing the installation

Installing the server in the rack cabinet

Connecting the cables

SMP Expansion Port cabling

RXE Expansion and Management Port cabling

Power cabling

SCSI cabling

USB cabling

Video cabling

Mouse cabling

Keyboard cabling

Gigabit Ethernet cabling

Remote Supervisor Adapter cabling

Chapter 3. Server controls, LEDs, and power

Front view

Rear view

Server power features

Turning on the server

Turning off the server

Chapter 4. Configuring your server

Using the ServerGuide Setup and Installation CD

Using the Configuration/Setup Utility program

Using the LSI Logic Configuration Utility program

Using the ServeRAID configuration programs

Using the Remote Supervisor Adapter

Using the Integrated System Management Firmware Update Utility program

Configuring scalable partitions

Creating a scalable partition

Deleting a scalable partition

Chapter 5. Updating IBM Director

Chapter 6. Solving problems

Diagnostic tools overview

POST beep code descriptions

ServerGuide startup problems

Troubleshooting charts

Light path diagnostics feature overview

Identifying problems using the light path diagnostics feature

The diagnostic panel

LEDs on the top of the server

LEDs on the SMP Expansion Modules and system boards

Light path diagnostics table

Appendix A. Getting help and technical assistance

Before you call

Using the documentation

Getting help and information from the World Wide Web

Software service and support

Hardware service and support

Appendix B. IBM Statement of Limited Warranty Z125-4753-07 11/2002

Part 1 - General Terms

Part 2 - Country-unique Terms