IBM 884015U, 8840D1U, xSeries 346 Types 8840, xSeries 346 Types 1880 Maintenance And Troubleshooting Manual
xSeries 346 Ty pes 8840 an d 1880
Hardw are Maintenance Manual and
Troubleshooting Gui de
xSeries 346 Ty pe s 8840 an d 1880
Hardw are Maintenance Manual and
Troubleshooting Gui de
Note: Before using this information and the product it supports, read the general information in Appendix B, “Safety information,” on
page 117.
13th Edition (February 2008)
© Copyright International Business Machines Corporation 2005, 2007. All rights reserved.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
About this document . . . . . . . . . . . . . . . . . . . . . . vii
Important safety information . . . . . . . . . . . . . . . . . . . . vii
Online support . . . . . . . . . . . . . . . . . . . . . . . . . viii
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
Related documentation . . . . . . . . . . . . . . . . . . . . . .1
Notices and statements in this book . . . . . . . . . . . . . . . . .2
Features and specifications . . . . . . . . . . . . . . . . . . . . .3
Server power, controls, and indicators . . . . . . . . . . . . . . . . .4
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .4
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . .5
Server power features . . . . . . . . . . . . . . . . . . . . . .6
Chapter 2. Configuring the server . . . . . . . . . . . . . . . . .9
Starting the Configuration/Setup Utility program . . . . . . . . . . . . .10
Chapter 3. Installing options . . . . . . . . . . . . . . . . . . .11
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .11
System reliability guidelines . . . . . . . . . . . . . . . . . . .12
Working inside the server with the power on . . . . . . . . . . . . .12
Handling static-sensitive devices . . . . . . . . . . . . . . . . .13
Major components of the xSeries 346 Type 8640 server . . . . . . . . . .14
Removing the cover . . . . . . . . . . . . . . . . . . . . . . .16
Removing the air baffle . . . . . . . . . . . . . . . . . . . . . .17
Working with adapters . . . . . . . . . . . . . . . . . . . . . .18
Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . .26
Installing memory modules . . . . . . . . . . . . . . . . . . . .27
Installing a microprocessor . . . . . . . . . . . . . . . . . . . .30
Installing a hot-swap power supply . . . . . . . . . . . . . . . . .35
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . .37
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .38
Completing the installation . . . . . . . . . . . . . . . . . . . . .39
Connecting the cables . . . . . . . . . . . . . . . . . . . . .40
Updating the server configuration . . . . . . . . . . . . . . . . .41
Connecting external options . . . . . . . . . . . . . . . . . . .42
Power-cage card internal cable connectors . . . . . . . . . . . . . .42
Input/output connectors . . . . . . . . . . . . . . . . . . . . . .43
Auxiliary-device (pointing device) connector . . . . . . . . . . . . .43
Ethernet connectors . . . . . . . . . . . . . . . . . . . . . .44
Advanced Systems Management (ASM) connectors . . . . . . . . . .44
Keyboard connector . . . . . . . . . . . . . . . . . . . . . .44
Serial connector . . . . . . . . . . . . . . . . . . . . . . .44
Ultra320 SCSI controller system-board connectors . . . . . . . . . . .44
Universal Serial Bus version 1.1 or 2.0 connectors . . . . . . . . . . .46
Video connector . . . . . . . . . . . . . . . . . . . . . . .46
Chapter 4. Field replaceable units . . . . . . . . . . . . . . . . .47
Thermal grease . . . . . . . . . . . . . . . . . . . . . . . . .47
Fan bracket . . . . . . . . . . . . . . . . . . . . . . . . . .48
Power cage assembly . . . . . . . . . . . . . . . . . . . . . .49
Hard disk drive backplane . . . . . . . . . . . . . . . . . . . . .50
Media cage . . . . . . . . . . . . . . . . . . . . . . . . . .51
Removing a microprocessor . . . . . . . . . . . . . . . . . . . .52
© Copyright IBM Corp. 2005, 2007 iii
System board . . . . . . . . . . . . . . . . . . . . . . . . .54
System-board option connectors . . . . . . . . . . . . . . . . .54
System-board internal cable connectors . . . . . . . . . . . . . . .55
System-board external connectors . . . . . . . . . . . . . . . . .55
System-board switches and jumpers . . . . . . . . . . . . . . . .56
System-board LEDs . . . . . . . . . . . . . . . . . . . . . .57
Removing the system board and shuttle . . . . . . . . . . . . . .58
Chapter 5. Diagnostics . . . . . . . . . . . . . . . . . . . . .61
General checkout . . . . . . . . . . . . . . . . . . . . . . . .61
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .62
POST error logs . . . . . . . . . . . . . . . . . . . . . . . .63
Viewing error logs from the Configuration/Setup Utility program . . . . . .63
Viewing error logs from diagnostic programs . . . . . . . . . . . . .63
ServerGuide error symptoms . . . . . . . . . . . . . . . . . . . .64
Small computer system interface messages . . . . . . . . . . . . . .64
Diagnostic programs and error messages . . . . . . . . . . . . . . .64
Diagnostic text message format . . . . . . . . . . . . . . . . . .65
Starting the diagnostic programs . . . . . . . . . . . . . . . . .65
Identifying problems using status LEDs . . . . . . . . . . . . . . . .66
Power-on password override . . . . . . . . . . . . . . . . . . .67
Power supply LEDs . . . . . . . . . . . . . . . . . . . . . .67
Light path diagnostics . . . . . . . . . . . . . . . . . . . . .67
Recovering the BIOS code . . . . . . . . . . . . . . . . . . . .68
Power checkout . . . . . . . . . . . . . . . . . . . . . . . .69
Troubleshooting the Ethernet controller . . . . . . . . . . . . . . . .70
Network connection problems . . . . . . . . . . . . . . . . . .70
Ethernet controller troubleshooting chart . . . . . . . . . . . . . .71
Ethernet controller messages . . . . . . . . . . . . . . . . . .71
Chapter 6. Symptom-to-FRU index . . . . . . . . . . . . . . . . .73
Beep symptoms . . . . . . . . . . . . . . . . . . . . . . . .74
No-beep symptoms . . . . . . . . . . . . . . . . . . . . . . .77
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .78
Light path diagnostics LEDs . . . . . . . . . . . . . . . . . . . .83
Diagnostic error codes . . . . . . . . . . . . . . . . . . . . . .86
Error symptoms . . . . . . . . . . . . . . . . . . . . . . . .91
DVD-ROM drive error symptoms . . . . . . . . . . . . . . . . .92
Diskette drive error symptoms . . . . . . . . . . . . . . . . . .92
General error symptoms . . . . . . . . . . . . . . . . . . . .92
Hard disk drive error symptoms . . . . . . . . . . . . . . . . . .93
Intermittent error symptoms . . . . . . . . . . . . . . . . . . .93
Keyboard, mouse, or pointing device error symptoms . . . . . . . . . .93
Memory error symptoms . . . . . . . . . . . . . . . . . . . .94
Microprocessor error symptoms . . . . . . . . . . . . . . . . . .94
Monitor error symptoms . . . . . . . . . . . . . . . . . . . .94
Option error symptoms . . . . . . . . . . . . . . . . . . . . .96
Power error symptoms . . . . . . . . . . . . . . . . . . . . .96
Serial port error symptoms . . . . . . . . . . . . . . . . . . .97
ServerGuide error symptoms . . . . . . . . . . . . . . . . . . .98
Software error symptoms . . . . . . . . . . . . . . . . . . . .99
Power-supply LED errors . . . . . . . . . . . . . . . . . . . . . 100
Service processor error codes . . . . . . . . . . . . . . . . . . . 100
SCSI error codes . . . . . . . . . . . . . . . . . . . . . . . 100
Temperature error messages . . . . . . . . . . . . . . . . . . . 101
Fan error messages . . . . . . . . . . . . . . . . . . . . . . 102
iv xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Power error messages . . . . . . . . . . . . . . . . . . . . . 102
System shutdown . . . . . . . . . . . . . . . . . . . . . . . 102
Voltage related system shutdown . . . . . . . . . . . . . . . . . 103
Temperature related system shutdown . . . . . . . . . . . . . . . 103
Hard disk drive checkout . . . . . . . . . . . . . . . . . . . . . 104
Host built-in self test (BIST) . . . . . . . . . . . . . . . . . . . . 104
Bus fault messages . . . . . . . . . . . . . . . . . . . . . . . 104
Undetermined problems . . . . . . . . . . . . . . . . . . . . . 104
Problem determination tips . . . . . . . . . . . . . . . . . . . . 105
Chapter 7. Parts listing xSeries 346 Types 8840 and 1880 . . . . . . . 107
System . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
System replaceable units . . . . . . . . . . . . . . . . . . . . . 109
Keyboard CRUs . . . . . . . . . . . . . . . . . . . . . . . .112
Power cords . . . . . . . . . . . . . . . . . . . . . . . . .113
Appendix A. Getting help and technical assistance . . . . . . . . . .115
Before you call . . . . . . . . . . . . . . . . . . . . . . . .115
Using the documentation . . . . . . . . . . . . . . . . . . . . .115
Getting help and information from the World Wide Web . . . . . . . . .115
Software service and support . . . . . . . . . . . . . . . . . . .116
Hardware service and support . . . . . . . . . . . . . . . . . . .116
Appendix B. Safety information . . . . . . . . . . . . . . . . .117
General safety . . . . . . . . . . . . . . . . . . . . . . . . .117
Electrical safety . . . . . . . . . . . . . . . . . . . . . . . .118
Safety inspection guide . . . . . . . . . . . . . . . . . . . . .119
Handling electrostatic discharge-sensitive devices . . . . . . . . . . . 120
Grounding requirements . . . . . . . . . . . . . . . . . . . . . 120
Safety notices (multilingual translations) . . . . . . . . . . . . . . . 120
Appendix C. Notices . . . . . . . . . . . . . . . . . . . . . . 155
Edition notice . . . . . . . . . . . . . . . . . . . . . . . . . 155
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Important notes . . . . . . . . . . . . . . . . . . . . . . . . 156
Product recycling and disposal . . . . . . . . . . . . . . . . . . 157
Battery return program . . . . . . . . . . . . . . . . . . . . . 157
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 158
Federal Communications Commission (FCC) statement . . . . . . . . 158
Industry Canada Class A emission compliance statement . . . . . . . . 158
Australia and New Zealand Class A statement . . . . . . . . . . . . 158
United Kingdom telecommunications safety requirement . . . . . . . . 158
European Union EMC Directive conformance statement . . . . . . . . 159
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 159
Chinese Class A warning statement . . . . . . . . . . . . . . . . 159
Japanese Voluntary Control Council for Interference (VCCI) statement 159
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Contents v
vi xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
About this document
This document contains basic configuration information, diagnostic information, error
codes, error messages, service information, and a symptom-to-FRU index for the
xSeries® 346 Types 8840 and 1880 2-U1 -high server.
Important: The field replaceable unit (FRU) procedures in this document are
intended for trained servicers who are familiar with IBM® products. Customer
replacement units (CRUs) can be replaced by the customer. See Chapter 7, “Parts
listing xSeries 346 Types 8840 and 1880,” on page 107, to determine if the
component being replaced is a FRU or a CRU. Before servicing an IBM product, be
sure to read Appendix B, “Safety information,” on page 117.
Important safety information
Be sure to read all caution and danger statements in this book before performing
any of the instructions.
Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.
Prenez connaissance de toutes les consignes de type Attention et
Danger avant de procéder aux opérations décrites par les instructions.
Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.
Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.
Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.
WARNING: Handling the cord on this product or cords associated with accessories
sold with this product, will expose you to lead, a chemical known to the State of
California to cause cancer, and birth defects or other reproductive harm. Wash
hands after handling.
ADVERTENCIA: El contacto con el cable de este producto o con cables de
accesorios que se venden junto con este producto, pueden exponerle al plomo, un
elemento químico que en el estado de California de los Estados Unidos está
considerado como un causante de cancer y de defectos congénitos, además de
otros riesgos reproductivos. Lávese las manos después de usar el producto.
1. Racks are measured in vertical increments of 1.75 inches each. Each increment is called a “U”. A 1-U-high device is 1.75 inches
tall.
© Copyright IBM Corp. 2005, 2007 vii
Online support
You can download the most current diagnostic, BIOS flash, and device-driver files
from http://www.ibm.com/support.
viii xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 1. Introduction
The IBM server that can be upgraded to a symmetric multiprocessing (SMP) server
through a microprocessor upgrade.
Performance, ease of use, reliability, and expansion capabilities were key
considerations in the design of your server. These design features make it possible
for you to customize the system hardware to meet your needs today and provide
flexible expansion capabilities for the future.
The server comes with a limited warranty. For more information about the terms of
the warranty, see the warranty appendix in the Installation Guide.
The server contains IBM Enterprise X-Architecture™ technologies, which help
increase performance and reliability.
You can obtain up-to-date information about the server and other IBM server
products at http://www.ibm.com/eserver/xseries/.
For service or assistance information, see Appendix A, “Getting help and technical
assistance,” on page 115.
Related documentation
This Hardware Maintenance Manual and Troubleshooting Guide is provided in
Portable Document Format (PDF) on the IBM xSeries Documentation CD. It
contains information to help you solve the problem yourself or to provide helpful
information to a service technician.
In addition to this Hardware Maintenance Manual and Troubleshooting Guide, the
following xSeries 346 Types 8840 and 1880 documentation is provided with your
server:
v Installation Guide
This printed document contains setup and installation instructions.
v Rack Installation Instructions
This printed document contains the instructions to install your server in a rack.
v Safety Book
This multilingual document is provided in PDF on the IBM xSeries Documentation
CD. It contains translated versions of the caution and danger statements that
appear in the documentation for your server. Each caution and danger statement
has an assigned number, which you can use to locate the corresponding
statement in your native language.
v User’s Guide
This document is provided in PDF on the IBM xSeries Documentation CD. It
contains general information about your server, including information about
features, how to configure your server, how to use the ServerGuide™ Setup and
Installation CD, and how to get help.
v Option Installation Guide
This document is provided in PDF on the IBM xSeries Documentation CD. It
contains instructions to install, remove, and connect optional devices supported
by your server.
© Copyright IBM Corp. 2005, 2007 1
Depending on your server model, additional documents might be included on the
IBM xSeries Documentation CD.
Notices and statements in this book
The caution and danger statements used in this book also appear in the multilingual
Safety Information book provided on the IBM xSeries Documentation CD. Each
caution and danger statement is numbered for easy reference to the corresponding
statements in the safety book.
The following types of notices and statements are used in this book:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate possible damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage could occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
2 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Racks are marked in vertical increments of 1.75 inches. Each increment is referred
to as a unit, or “U.” A 1-U-high device is 1.75 inches tall.
Table 1. Features and specifications
Microprocessor:
v Intel® Xeon 2.8 GHz or higher
depending on server model
v 800 MHz front-side bus (FSB)
v Support for up to two microprocessors
with Intel Hyper-Threading Technology
Use the Configuration/Setup Utility
Note:
program to determine the type and speed
of the microprocessors.
Memory:
v Minimum: 512 MB
v Maximum: 16 GB
v Type: 2-way interleaved PC2-3200, ECC
DDR II SDRAM, registered DIMMs only
v Sizes: 256 MB, 512 MB, 1 GB, or 2 GB.
Drives:
v Diskette: 1.44 MB
v DVD-ROM: IDE
Expansion
bays:
v Six hot-swap, 3.5-inch drive bays
(hot-swap hard disk drives installed,
some models)
v One 5.25-inch bay (DVD-ROM drive
installed)
v One 3.5-inch removable-media drive bay
(diskette drive installed)
Expansion
slots:
v Two PCI-X non-hot-plug 100 MHz/64-bit
(low profile)
v Two PCI-X non-hot-plug 133 MHz/64-bit
Hot-swap
fans:
v Standard: Six
v Maximum: 12 - provide redundant
cooling
Hot-swap power supplies:
625 watts (100-240 V ac)
v Minimum: One
v Maximum: Two - provide redundant
power
Size
v Height: 85.4 mm (3.36 in.)
v Depth: 698 mm (27.48 in.)
v Width: 443.6 mm (17.5 in.)
v Weight: approximately 21.09 kg (46.5
lb) to 29.03 kg (64 lb) depending upon
configuration
Integrated
v Baseboard management controller
v Two Broadcom 10/100/1000 Ethernet
controllers (dual-port design) with
Wake on LAN® support
v One serial port
v One external and one internal Ultra320
SCSI port (dual-channel controller with
integrated RAID)
v Three Universal Serial Bus (USB) v1.1
ports
Note:
controller is also known as the service
processor.
Video controller:
v ATI Radeon 7000M IGP video on
system board
v Compatible with SVGA and VGA
v 16 MB DDR-SDRAM video memory
Environment:
v Air temperature:
– Server on: 10° to 35°C (50° to
– Server off: 10° to 43°C (50° to
– Shipment: -40° to +60°C (-40° to
v Humidity:
– Server on/off: 8% to 80%
– Shipment: 5% to 100%
(2 U):
functions:
The baseboard management
95°F); altitude: 0 to 914.4 m (3000
ft). Decrease system temperature
by 0.75°C for every 1000 feet
increase in altitude.
109.4°F); maximum altitude: 2133 m
(7000 ft).
140°F) ; maximum altitude: 2133 m
(7000 ft).
Acoustical noise emissions:
v Declared sound power, idle: 6.6 bel
v Declared sound power, operating: 6.6 bel
output:
Heat
Approximate heat output in British thermal
units (Btu) per hour:
v Minimum configuration: 1230 Btu (360
watts)
v Maximum configuration: 2840 Btu (830
watts)
Electrical
input:
v Sine-wave input (50-60 Hz) required
v Input voltage range automatically selected
v Input voltage low range:
– Minimum: 90 V ac
– Maximum: 137 V ac
Input voltage high range:
v
– Minimum: 180 V ac
– Maximum: 265 V ac
v Input kilovolt-amperes (kVA)
approximately:
– Minimum: 0.36 kVA
– Maximum: 0.83 kVA
Notes:
1. Power consumption and heat output
vary depending on the number and type
of optional features installed and the
power-management optional features in
use.
2. These levels were measured in
controlled acoustical environments
according to the procedures specified by
the American National Standards
Institute (ANSI) S12.10 and ISO 7779
and are reported in accordance with ISO
9296. Actual sound-pressure levels in a
given location might exceed the average
values stated because of room
reflections and other nearby noise
sources. The declared sound-power
levels indicate an upper limit, below
which a large number of computers will
operate.
Chapter 1. Introduction 3
Server power, controls, and indicators
This chapter describes the controls and light-emitting diodes (LEDs) and how to
turn the server on and off.
Front view
The following illustration shows the controls, LEDs, and connectors on the front of
the server.
Rack release
latch
DVD-ROM eject button
DVD-ROM drive
activity LED (green)
Hard disk drive
activity LED (green)
Hard disk drive
status LED (amber)
Operator information
panel
Rack release
latch
Diskette-eject button
Diskette drive
activity LED (green)
Rack release latches: Press these latches to release the server from the rack.
Hard disk drive activity LED: On some server models, each hot-swap hard disk
drive has an activity LED. When this LED is flashing, it indicates that the drive is in
use.
Hard disk drive status LED: On some server models, each hot-swap hard disk
drive has a status LED. When this LED is lit, it indicates that the drive has failed. If
an optional IBM ServeRAID™ controller is installed in the server, when this LED is
flashing slowly (one flash per second), it indicates that the drive is being rebuilt.
When the LED is flashing rapidly (three flashes per second), it indicates that the
controller is identifying the drive.
Operator information panel: This panel contains controls, LEDs, and connectors.
The following illustration shows the controls, LEDs, and connectors on the operator
information panel.
Release latch
System-error LED
Information LED
System-locator LED
SCSI activity LED
Power-control button
Power-on LED
USB connector
The following controls, LEDs, and connectors are on the operator information panel:
v Release latch: Slide this latch to the left to access the light path diagnostics
panel.
v System-error LED: When this LED is lit, it indicates that a system error has
occurred. An LED on the light path diagnostics panel is also lit to help isolate the
error.
4 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
v Information LED: When this LED is lit, it indicates that a noncritical event has
occurred. An LED on the light path diagnostics panel is also lit to help isolate the
error.
v System-locator LED: Use this LED to visually locate the server among other
servers. You can use IBM Director to light this LED remotely.
v SCSI activity LED: When this LED is lit, it indicates that there is activity on the
SCSI or IDE bus.
v Power-control button: Press this button to turn the server on and off manually.
A power-control-button shield comes installed on the server to prevent the server
from being turned off accidentally.
v Power-on LED: When this LED is lit and not flashing, it indicates that the server
is turned on. When this LED is flashing, it indicates that the server is turned off
and still connected to an ac power source. When this LED is off, it indicates that
ac power is not present, or the power supply or the LED itself has failed.
Note: If this LED is off, it does not mean that there is no electrical power in the
server. The LED might be burned out. To remove all electrical power from the
server, you must disconnect the power cord from the electrical outlet.
v USB connector: Connect a USB device to this connector.
Rear view
Diskette-eject
button: Press this button to release a diskette from the diskette
drive.
Diskette drive activity LED: When this LED is lit, it indicates that the diskette drive
is in use.
DVD-eject button: Press this button to release a CD from the DVD-ROM drive.
DVD-ROM drive activity LED: When this LED is lit, it indicates that the DVD-ROM
drive is in use.
The following illustration shows the connectors and LEDs on the rear of the server.
Ethernet link status LEDs
Ethernet activity LEDs
PCI slot 1
PCI slot 2
TX/RX TX/RXLINK LINK
PCI slot 3
PCI slot 4
Power cords
AC power LED
DC power LED
Serial
Mouse
Keyboard
Video
Ethernet 2
Ethernet 1
Ethernet link status LEDs: When these LEDs are lit, they indicate that there is an
active link connection on the 10BASE-T, 100BASE-TX, or 1000BASE-TX interface
for the Ethernet port.
SCSI
ASM
System-locator LED
Remote Supervisor Adapter II
EthernetSlimLine
Universal Serial
Bus (USB)
Chapter 1. Introduction 5
Ethernet activity LEDs: When these LEDs are lit, they indicate that the server is
transmitting to or receiving signals from the Ethernet LAN that is connected to the
Ethernet port.
Ethernet 1 connector: Use this connector to connect the server to a network.
Ethernet 2 connector: Use this connector to connect the server to a network.
Remote Supervisor Adapter II SlimLine Ethernet connector: Use this connector
to connect the server to a network for systems-management information control.
This connector is active only if you have installed a Remote Supervisor Adapter II
SlimLine.
Power-cord connectors: Connect the power cords to these connectors.
AC power LED: On some server models, each hot-swap power supply has an ac
power LED and a dc power LED. During typical operation, both the ac and dc
power LEDs are lit. For any other combination of LEDs, see “Power-supply LED
errors” on page 100.
DC power LED: On some server models, each hot-swap power supply has a dc
power LED and an ac power LED. During typical operation, both the ac and dc
power LEDs are lit. For any other combination of LEDs, see “Power-supply LED
errors” on page 100.
SCSI connector: Connect a SCSI device to this connector.
ASM connectors: Use either of these connectors to connect the server to an
Integrated xSeries Adapter (IXA) that is installed in the server.
System-locator LED: Use this LED to visually locate the server among other
servers. You can use IBM Director to light this LED remotely.
USB connectors: Connect USB devices to these connectors.
Video connector: Connect a monitor to this connector.
Mouse connector: Connect a mouse or other PS/2 device to this connector.
Keyboard connector: Connect a PS/2 keyboard to this connector.
Serial connector: Connect a 9-pin serial device to this connector.
Server power features
When the server is connected to an ac power source but is not turned on, the
operating system does not run, and all core logic except for the service processor is
shut down; however, the server can respond to requests from the service processor
(also called the baseboard management controller), such as a remote request to
turn on the server. The power-on LED flashes to indicate that the server is
connected to ac power but is not turned on.
Turning on the server
Approximately 5 seconds after the server is connected to ac power, the
power-control button becomes active, and you can turn on the server and start the
operating system by pressing the power-control button.
6 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
The server can also be turned on in any of the following ways:
v If a power failure occurs while the server is turned on, the server will restart
automatically when power is restored.
v If your operating system supports the systems-management software for an
optional Remote Supervisor Adapter II SlimLine, the systems-management
software can turn on the server.
v If your operating system supports the Wake on LAN feature, the Wake on LAN
feature can turn on the server.
When 4 GB or more of memory (physical or logical) is installed, some
Note:
memory is reserved for various system resources and might be unavailable to the
operating system. The amount of memory that is reserved for system resources
depends on the operating system, the configuration of the server, and the
configured PCI options.
Turning off the server
When you turn off the server and leave it connected to ac power, the server can
respond to requests from the service processor, such as a remote request to turn
on the server. To remove all power from the server, you must disconnect it from the
power source.
Some operating systems require an orderly shutdown before you turn off the server.
See your operating-system documentation for information about shutting down the
operating system.
Statement 5
CAUTION:
The power-control button on the device and the power switch on the power supply do
not turn off the electrical current supplied to the device. The device also might have
more than one power cord. To remove all electrical current from the device, ensure
that all power cords are disconnected from the power source.
2
1
The server can be turned off in any of the following ways:
v Yo u can turn off the server from the operating system, if your operating system
supports this feature. After an orderly shutdown of the operating system, the
server will be turned off automatically.
v Yo u can press the power-control button to start an orderly shutdown of the
operating system and turn off the server, if your operating system supports this
feature.
v If the operating system stops functioning, you can press and hold the
power-control button for more than 4 seconds to turn off the server.
v The service processor can turn off the server as an automatic response to a
critical system failure.
v Yo u can turn off the server through a request from the service processor.
Chapter 1. Introduction 7
8 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 2. Configuring the server
Detailed information about configuring the server is in the IBM xSeries User’s Guide
on the IBM Documentation CD.
The latest information about these programs and the most recent device-driver files
are available at http://www.ibm.com/support.
The following configuration programs and capabilities come with the server:
v Configuration/Setup Utility
The Configuration/Setup Utility program is part of the basic input/output system
(BIOS) code in your server. Use it to configure serial port assignments, change
interrupt request (IRQ) settings, change the startup-device sequence, set the
date and time, and set passwords.
v IBM ServerGuide Setup and Installation CD
The ServerGuide program provides software-setup tools and installation tools
that are designed for your server. Use this CD during the installation of your
server to configure basic hardware features, such as an integrated SCSI
controller with RAID capabilities, and to simplify the installation of your operating
system.
v SCSISelect Utility program for Adaptec® HostRAID™ configuration
Use the SCSI HostRAID feature of the SCSISelect Utility program to configure
the SCSI controller with integrated RAID and the devices that are attached to it.
v Ethernet controller configuration
Use the Ethernet controller configuration program to configure the integrated
Ethernet controllers.
v Baseboard management controller utility programs
Use the baseboard management controller utility programs to configure the
baseboard management controller. The programs also provide the capability to
update the firmware and sensor data record/field replaceable unit (SDR/FRU)
data and remotely manage a network.
v SCSISelect Utility program
Use the SCSISelect Utility program to configure devices that are attached to the
SCSI controller.
© Copyright IBM Corp. 2005, 2007 9
Starting the Configuration/Setup Utility program
Complete the following steps to start the Configuration/Setup Utility program:
1. Turn on the server.
2. When the prompt Press F1 for Configuration/Setup appears, press F1. If you
have set both a power-on password and an administrator password, you must
type the administrator password to access the full Configuration/Setup Utility
menu. If you do not type the administrator password, a limited
Configuration/Setup Utility menu is available.
3. Select settings to view or change.
10 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Chapter 3. Installing options
Installation guidelines . . . . . . . . . . . . . . . . . . . . . .11
System reliability guidelines . . . . . . . . . . . . . . . . . . .12
Working inside the server with the power on . . . . . . . . . . . . .12
Handling static-sensitive devices . . . . . . . . . . . . . . . . .13
Major components of the xSeries 346 Type 8640 server . . . . . . . . . .14
Removing the cover . . . . . . . . . . . . . . . . . . . . . . .16
Removing the air baffle . . . . . . . . . . . . . . . . . . . . . .17
Working with adapters . . . . . . . . . . . . . . . . . . . . . .18
Installing a hot-swap drive . . . . . . . . . . . . . . . . . . . . .26
Installing memory modules . . . . . . . . . . . . . . . . . . . .27
Installing a microprocessor . . . . . . . . . . . . . . . . . . . .30
Installing a hot-swap power supply . . . . . . . . . . . . . . . . .35
Replacing a hot-swap fan . . . . . . . . . . . . . . . . . . . . .37
Replacing the battery . . . . . . . . . . . . . . . . . . . . . .38
Completing the installation . . . . . . . . . . . . . . . . . . . . .39
Connecting the cables . . . . . . . . . . . . . . . . . . . . .40
Updating the server configuration . . . . . . . . . . . . . . . . .41
Connecting external options . . . . . . . . . . . . . . . . . . .42
Power-cage card internal cable connectors . . . . . . . . . . . . . .42
Input/output connectors . . . . . . . . . . . . . . . . . . . . . .43
Auxiliary-device (pointing device) connector . . . . . . . . . . . . .43
Ethernet connectors . . . . . . . . . . . . . . . . . . . . . .44
Advanced Systems Management (ASM) connectors . . . . . . . . . .44
Keyboard connector . . . . . . . . . . . . . . . . . . . . . .44
Serial connector . . . . . . . . . . . . . . . . . . . . . . .44
Ultra320 SCSI controller system-board connectors . . . . . . . . . . .44
SCSI cabling requirements . . . . . . . . . . . . . . . . . .45
SCSI IDs . . . . . . . . . . . . . . . . . . . . . . . . .45
SCSI connector . . . . . . . . . . . . . . . . . . . . . .45
Universal Serial Bus version 1.1 or 2.0 connectors . . . . . . . . . . .46
Video connector . . . . . . . . . . . . . . . . . . . . . . .46
This chapter provides detailed instructions for installing hardware options in the
server.
Note: For a complete list of customer replaceable units (CRUs), see “System” on
page 108.
Installation guidelines
Before you begin installing options, read the following information:
v Read the safety information beginning on page Appendix B, “Safety information,”
on page 117 and the guidelines in “Handling electrostatic discharge-sensitive
devices” on page 120 This information will help you work safely with the server
and options.
v Make sure that you have an adequate number of properly grounded electrical
outlets for your server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
v Have a small flat-blade screwdriver available.
v Yo u do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap fans, or hot-plug Universal Serial Bus (USB) devices.
© Copyright IBM Corp. 2005, 2007 11
v Blue on a component indicates touch points, were you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v For a list of supported options for the server, go to http://www.ibm.com/servers/
eserver/serverproven/compat/us/
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that:
v Each of the drive bays has a drive or a filler panel and electromagnetic
compatibility (EMC) shield installed in it.
v Each of the power-supply bays has a power supply or power-supply blank
installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the server cover before turning on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the server cover removed might damage server components.
v Yo u have followed the cabling instructions that come with optional adapters.
v Yo u have replaced a failed fan within 48 hours.
v Yo u have replaced a hot-swap drive within 2 minutes of removal.
v Yo u do not remove the air baffle while the server is running. Operating the server
without the air baffle might cause the microprocessor to overheat.
v Microprocessor socket 2 always contains either a microprocessor baffle or a
microprocessor and heat sink.
.
Working inside the server with the power on
The server supports hot-plug, hot-add, and hot-swap devices and is designed to
operate safely while turned on with the cover removed. Follow these guidelines
when you work inside a server that is turned on:
v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before
working inside the server; do not wear cuff links while you are working inside the
server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
v Remove items from your shirt pocket (such as pens or pencils) that could fall into
the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hair pins, or screws,
into the server.
12 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of electrostatic discharge, observe the following
precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Wear an electrostatic-discharge wrist strap, if one is available.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed printed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting it down. If it is necessary to set down the device, put it back into its
static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Chapter 3. Installing options 13
Major components of the xSeries 346 Type 8640 server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
14 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
The following illustration shows the major components in the server. The
illustrations in this document might differ slightly from your hardware.
PCI riser-card cage
Hot-swap fans
Fan guide
assembly
PCI low-profile-card
cage
VRM
Heat sink
Air baffle
Microprocessor
Ultra-slim hard disk
drive tray
Microprocessor
baffle
Memory module
System board
Filler panel for
drive bay
Chapter 3. Installing options 15
Removing the cover
The following illustration shows how to remove the cover.
Complete the following steps to remove the top cover:
1. Read the safety in formation beginning on page Appendix B, “Safety
information,” on page 117 and “Installation guidelines” on page 11.
2. If you are planning to install or remove a microprocessor, memory module, PCI
adapter, or battery, turn off the server and all attached devices and disconnect
all external cables and power cords (see “Turning off the server” on page 7).
3. Press down on the left and right side latches and pull the server out of the rack
enclosure until both slide rails lock.
Cover-release
latch
Note: You can reach the cables on the back of the server when the server is in
the locked position.
4. Lift the cover-release latch. Lift the cover off the server and set the cover aside.
Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over 30 minutes)
with the cover removed might damage server components.
16 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Removing the air baffle
When working with some options, you must first remove the air baffle to access
certain components or connectors on the system board. The following illustration
shows how to remove the air baffle.
Complete the following steps to remove the air baffle:
1. Read the safety information beginning on page Appendix B, “Safety information,”
on page 117 and “Installation guidelines” on page 11 .
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 7); then, remove the cover
(see “Removing the cover” on page 16).
3. Place your fingers into the two handles on the top of the air baffle.
4. Press the handles and lift the air baffle out of the server.
Attention: For proper cooling and airflow, replace the air baffle before turning
on the server. Operating the server with the air baffle removed might damage
server components.
Chapter 3. Installing options 17
Working with adapters
The following notes describe the types of adapters that the server supports and
other information that you must consider when installing adapters:
Before you install an adapter, review the following information:
v Locate the documentation that comes with the adapter and follow those
instructions in addition to the instructions in this section. If you need to change
the switch or jumper settings on the adapter, follow the instructions that come
with the adapter.
v Yo u can install only low-profile adapters in slots 1 and 2 on the PCI low-profile
card.
v Yo u can install standard full-length adapters in slots 3 and 4 on the PCI riser
card.
v Your server supports only 3.3 V and universal PCI adapters.
v The PCI bus configuration is as follows:
– Non-hot-plug, 64-bit PCI-X slots 1 through 2 (PCI bus A, 100 MHz)
– Non-hot-plug, 64-bit PCI-X slot 3 (PCI bus B, 133 MHz)
– Non-hot-plug, 64-bit PCI-X slot 4 (PCI bus C, 133 MHz)
The system scans devices in the following order, if you have not changed the
v
default boot precedence: integrated Ethernet controllers, integrated SCSI
controller (SCSI channel B, then SCSI channel A), and then PCI and PCI-X slots
1, 2, 3, and 4.
v The optional Remote Supervisor Adapter II SlimLine can be installed only in a
dedicated slot on the system board. For details about installing a Remote
Supervisor Adapter II SlimLine, see the documentation that comes with the
adapter. The following illustration shows how to install the Remote Supervisor
Adapter II SlimLine.
Remote Supervisor
Adapter II SlimLine
Retainer bracket
Slip the free end of the card under the tab on the retainer bracket; then, press
the card in the connector and make sure that all tabs on the latch bracket secure
the card in place.
18 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
Latch bracket
Connector
v If you are installing an optional ServeRAID-7k, review the following information:
– No rerouting of the internal SCSI cable is required if you are installing the
ServeRAID-7k.
– The ServeRAID-7k can be installed only in a dedicated slot on the system
board.
Attention: To avoid breaking the retaining clips or damaging the connectors,
handle the clips gently.
The following illustration shows how to install the ServeRAID-7k.
Connector
ServerRAID-7k
Note: If there is a gap between the card and the retaining clips, the card has not
been properly installed. In this case, open the retaining clips and remove the
card; then, reinsert the card.
following illustrations show the location of the PCI and PCI-X adapter
The
expansion slots on the PCI low-profile card and PCI riser card.
PCI low-profile card
PCI-X slot 1 64-bit
3.3V 100 MHz (PCI1)
PCI-X slot 2 64-bit
3.3V 100 MHz (PCI2)
Chapter 3. Installing options 19
PCI riser card
PCI-X slot 3 64-bit
3.3V 133 MHz (PCI3)
PCI-X slot 4 64-bit
3.3V 133 MHz (PCI4)
Complete the following steps to install an adapter:
1. Read the safety information beginning on page Appendix B, “Safety information,”
on page 117 and “Installation guidelines” on page 11 .
2. Turn off the server and peripheral devices and disconnect all power cords and
external cables (see “Turning off the server” on page 7); then, remove the cover
(see “Removing the cover” on page 16).
3. Determine which expansion slot you will use for the adapter.
4. If you are installing an adapter in PCI slot 1 or 2, remove the PCI
low-profile-card cage.
PCI low-profilecard cage
Latch
20 xSeries 346 Types 8840 and 1880: Hardware Maintenance Manual and Troubleshooting Guide
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