IBM xSeries 330, xSeries 330 8675 Hardware Maintenance Manual

Hard ware Mainte n ance Man u al

xSeries 330 Type 8675

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Note: Before using this information and the product it supports, be sure to read the general information under
“Notices” on page 169.

First Edition (February 2002)
The following paragraph does not apply to the United Kingdom or to any country where such provisions are

inconsistent with local law:

INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION ″AS IS″ WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE
IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do
not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not
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This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the
information herein; these changes will be incorporated in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time.

This publication was developed for products and services offered in the United States of America. IBM may not
offer the products, services, or features discussed in this document in other countries, and the information is subject
to change without notice.
Consult your local IBM representative for information on the products, services, and features available in your area.

Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing
representative.

© Copyright International Business Machines Corporation 2001. All rights reserved.

US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.

Contents

About this manual ..........1

Important safety information .........1

Online support .............2

General checkout ..........3

General information .........5

Features and specifications..........6

What the xSeries 330 offers .........6

Reliability, availability, and serviceability features . . 8

Servercontrolsandindicators ........8

Frontview..............9

Rearview..............10

Turning on the server ..........11

Turning off the server ..........11

Service processor remote terminal features ....12

Connecting to the onboard service processor . . 12

Running remote diagnostics ........13

Special keystrokes ...........14

Considerations when using IBM Remote

Supervisor Adapter ...........14

Diagnostics.............15

Diagnostic tools overview .........15

POST ................16

POST error messages ..........16

Errorlogs..............16

Small computer system interface (SCSI) messages . 16

Identifying problems using status LEDs .....17

Light Path Diagnostics..........17

Diagnostic programs and error messages ....18

Textmessages ............19

Starting the diagnostic programs ......20

Viewing the test log ..........20

Recovering BIOS ............22

Troubleshooting the Ethernet controller .....23

Network connection problems .......23

Ethernet controller troubleshooting chart . . . 23

Ethernet controller error messages .......24

NDIS 4.0 (Windows NT or 2000) driver messages 24

Power checkout .............27

Replacing the battery ...........28

Temperature checkout ...........29

Configuration ............31

Using the Configuration/Setup Utility program . . 31

Starting the Configuration/Setup Utility program 32

Choices available from the Configuration/Setup

mainmenu.............32

Usingpasswords ...........35

WakeonLAN............37

UsingMXTmemory..........37

Using the SCSISelect utility program ......38

Starting the SCSISelect utility program ....38

SCSISelect menu choices .........38

Using the PXE boot agent utility program . . . 39
Updating the ASM firmware and configuring the

ASM processor .............41

Updating the ASM firmware .......41

ASM Firmware Update Utility diskette menu

choices ...............41

Configuring the ASM processor ......43

Updating BiOS or Diagnostics ........44

Installing options ..........45

Major components of the xSeries 330 server . . . 46

System board..............46

System board options connectors ......47

System board LEDs...........48

Before you begin ............48

System reliability considerations ......49

Working inside a server with power on ....49

Rackinstallation.............49

Removingthecover...........51

Working with adapters ..........53

Adapter considerations .........53

Installing an adapter ..........54

The IBM Remote Supervisor Adapter ......57

Installation prerequisites .........57

Installationrequirements.........58

Remote Supervisor Adapter features .....58

Unpacking and verifying components ....60

Installing the Remote Supervisor Adapter ....62

Connecting the power-supply adapter .....65

Connecting the LAN and serial port cables ....66

CablingtheEthernetLANport.......67

Cabling the serial (COM) port .......68

Updating the Remote Supervisor Adapter firmware 68
Configuring your system to enable remote access to

the Remote Supervisor Adapter........71

Configuring the Ethernet settings ......71

Configuring the serial port ........73

Setting up point-to-point protocol ......74

Completing the installation .........76

Planning and cabling your interconnect network . . 77

Forwarding alerts ...........77

CablingfortheASMinterconnectnetwork....78

Installing the ASM Interconnect module on the

xSeries 330 .............79

ASM interconnect network configuration examples 80

Harddiskdrives ............82

Harddiskdriveconsiderations.......83

Installing or replacing a hot-swap SCSI hard disk

drive ...............83

Workingwithmemory ..........84

About MXT memory ..........85

Memoryconsiderations.........85

Installing a microprocessor .........88

Replacing a fan assembly ..........91

© Copyright IBM Corp. 2001 iii

Installing the cover ............93

Input/output ports and connectors ......93

Serial port and connector .........94

Universal Serial Bus ports ........95

C2Tports..............95

C2T breakout cable ...........97

Ethernetports............99

Advanced System Management ports ....102

Rackinstallationconsiderations.......103

Workingwithcables...........104

Cabling the RS-485 connectors.......104

Connecting servers with a C2T chain ....105

Testing the C2T chain .........106

UsingC2T.............107

Cable management ..........108

FRU information (service only) ....109

Diskette/CD-ROM drives .........109

Diskette/CD-ROM drive bracket .......110

Harddiskdrivebackplane.........111

Power supply .............111

PCI riser card .............112

System board .............112

Symptom-to-FRU index .......113

Beepsymptoms ............113

NoBeepsymptoms...........115

Information panel system error LED ......115

Diagnostic error codes ..........117

Errorsymptoms............120

POST error codes ............121

SCSI error codes ............125

Temperatureerrormessages........125

Fanerrormessages...........126

System shutdown ............126

Voltage related system shutdown ......126

Temperature related system shutdown ....126

DASD checkout ............127

Bus fault messages ...........127

Undetermined problems..........128

Parts listing ............129

xSeries 330 ..............130

Keyboards ..............132

Powercords.............133

Related service information .....135

Safety information............135

General safety ............135

Electrical safety............136

Safety inspection guide .........137

Handling static-sensitive devices ......138

Grounding requirements ........139

Safety notices (multi-lingual translations) . . . 139

Send us your comments! .........168

Problem determination tips .........169

Notices ...............169

Trademarks..............170

iv Hardware Maintenance Manual: xSeries 330 Type 8675

About this manual

This manual contains diagnostic information, a Symptom-to-FRU index, service
information, error codes, error messages, and configuration information for the

«

IBM

Important: This manual is intended for trained servicers who are familiar with

Important safety information

Be sure to read all caution and danger statements in this book before performing
any of the instructions.

Leia todas as instruções de cuidado e perigo antes de executar qualquer operação.

xSeries 330 Type 8675.

IBM PC Server products. Before servicing an IBM product, be sure to
review “Safety information” on page 135.

Prenez connaissance de toutes les consignes de type Attention et

Danger avant de procéder aux opérations décrites par les instructions.

© Copyright IBM Corp. 2001 1

Lesen Sie alle Sicherheitshinweise, bevor Sie eine Anweisung ausführen.

Accertarsi di leggere tutti gli avvisi di attenzione e di pericolo prima di effettuare
qualsiasi operazione.

Online support

Lea atentamente todas las declaraciones de precaución y peligro ante de llevar a
cabo cualquier operación.

Use the World Wide Web (WWW) to download Diagnostic, BIOS Flash, Device
Driver files and documents.

The Web address is:

http://www.ibm.com/pc/support

2 Hardware Maintenance Manual: xSeries 330 Type 8675

General checkout

The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of a server. Major components that can be tested include the system
board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing
device), diskette drive, serial ports, hard drives, and parallel ports. Not all servers
include all these items; your hardware may differ. You can also use them to test
some external devices. See “Diagnostic programs and error messages” on page 18.

Also, if you cannot determine whether a problem is caused by the hardware or by
the software, you can run the diagnostic programs to confirm that the hardware is
working properly.

When you run the diagnostic programs, a single problem might cause several error
messages. When this occurs, work to correct the cause of the first error message.
After the cause of the first error message is corrected, the other error messages
might not occur the next time you run the test.

A failed system might be part of a shared DASD cluster (two or more systems
sharing the same external storage device(s)). Prior to running diagnostics, verify
that the failing system is not part of a shared DASD cluster.

A system might be part of a cluster if:

v The customer identifies the system as part of a cluster.
v One or more external storage units are attached to the system and at least one of

the attached storage units is additionally attached to another system or
unidentifiable source.

v One or more systems are located near the failing system.

If the failing system is suspected to be part of a shared DASD cluster, all
diagnostic tests can be run except diagnostic tests which test the storage unit
(DASD residing in the storage unit) or the storage adapter attached to the storage
unit.

Notes:

1. Safety information, see “Safety information” on page 135.

2. For systems that are part of a shared DASD cluster, run one test at a time in

looped mode. Do not run all tests in looped mode, as this could enable the
DASD diagnostic tests.

3. If multiple error codes are displayed, diagnose the first error code displayed.

4. If the computer hangs with a POST error, go to “POST error codes” on

page 121.

5. For intermittent problems, check the error log; see “Error logs” on page 16.

1. IS THE SYSTEM PART OF A CLUSTER?

YES. Schedule maintenance with the customer. Shut down all systems related to
the cluster. Run storage test.
NO. Go to step 2.

2. IF THE SYSTEM IS NOT PART OF A CLUSTER:

v Power-off the computer and all external devices.
v Check all cables and power cords.

© Copyright IBM Corp. 2001 3

v Set all display controls to the middle position.
v Power-on all external devices.
v Power-on the computer.
v If the computer hangs and no error is displayed, go to “Undetermined

problems” on page 128.

v Record any POST error messages displayed on the screen. If an error is

displayed, look up the first error in the “POST error codes” on page 121.

v Check the information LED panel System Error LED; if on, see “Information

panel system error LED” on page 115.

v Check the System Error Log. If an error was recorded by the system, see

“Symptom-to-FRU index” on page 113.

v Start the Diagnostic Programs. See “Diagnostic programs and error

messages” on page 18.

v Check for the following responses:

a. One beep.
b. Readable instructions or the Main Menu.

3. DID YOU RECEIVE BOTH OF THE CORRECT RESPONSES?

NO. Find the failure symptom in“Symptom-to-FRU index” on page 113.
YES. Run the Diagnostic Programs. If necessary, refer to “Starting the diagnostic

programs” on page 20.

If you receive an error, go to “Symptom-to-FRU index” on page 113.

If the diagnostics completed successfully and you still suspect a problem, see
“Undetermined problems” on page 128.

4 Hardware Maintenance Manual: xSeries 330 Type 8675

General information

The IBM

®

xSeries 330 Type 8675 is a one U-high1rack model server for
high-volume network transaction processing. This high-performance, symmetric
multiprocessing (SMP) server is ideally suited for networking environments that
require superior microprocessor performance, flexibility, reliable data storage, and
efficient memory management.

™

The xSeries 330 contains several IBM X-Architecture

technologies, which help
increase server performance and reliability. The X-Architecture technologies
provided in your server model include two of the most recent advancements in
memory management technologies.

v IBM Memory eXpansion Technology (MXT) on the xSeries 330 Type 8675

effectively expands the memory capacity of the server when an MXT-aware
operating system is running on the server.

Note: An MXT device driver supporting your operating system might be

required before MXT can be used.

™

v IBM Chipkill

Memory technology protects the system from a single chip failure

on a dual inline memory module (DIMM).

If you have access to the World Wide Web, you can obtain up-to-date information
about the server and other IBM server products at
http://www.ibm.com/eserver/xseries.

1. Racks are marked in vertical increments of 1.75 inches each. Each increment is referred to as a unit, or a ″U″. A one-U-high device
is 1.75 inches tall.

© Copyright IBM Corp. 2001

5

Features and specifications

The following table provides a summary of the features and specifications for the
xSeries 330 server.

Table 1. Features and Specifications

Microprocessor:

®

v Intel

v 133 MHz front-side bus (FSB)
v 512 KB Level-2 processor cache
v Supports up to two

Memory:

v Memory eXpansion Technology

v Standard: 512 MB in DIMMs (up

v Maximum: 4 GB in DIMMs (up to

v Type: 133 MHz, ECC, SDRAM,

v Sizes: 256 MB, 512 MB, or 1 GB

v Slots: 4 dual inline

Drives standard:

v Diskette: 1.44 MB
v CD-ROM: 24X IDE

Expansion bays:

v Two 3.5-inch slim high bays for

PCI expansion slots:

v One 33 MHz/64-bit, 5.0 V, half

v One 66 MHz/64-bit, 3.3 V, full

Power supply:

One 200 watt (115-230 Vac)

Video:

v S3 Savage4 PRO Graphics/Video

v Compatible with SVGA
v 8 MB SDRAM video memory

Pentium®III

microprocessor, 1.4 GHz

microprocessors

(MXT) controller chip

to1GBMXTmemory)

8GBMXTmemory)

Registered x4 (Chipkill) DIMMs

DIMMs

hard disk drives

length

length

Accelerator (integrated on system
board)

Size

v Height 43.69 mm (1.72″)
v Depth: 653.29 mm (25.72″)
v Width: 439.93 mm (17.32″)
v Weight: approximately 12.7 kg

(28lb) when fully configured

Integrated functions:

v Advanced System Management

processor with support for IBM
Remote Supervisor Adapter

v One Ultra160 SCSI controller
v Two 10BASE-T/100BASE-TX Intel

Ethernet controllers with support
for Wake on LAN

v Two Universal Serial Bus (USB)

ports

v Two RS-485 Advanced System

Management processor ports (one
In, one Out)

v One serial port
v Two Cable Chaining Technology

(C2T) ports (one In, one Out)

Acoustical noise emissions:

v Sound power, idling: 6.2 bel

maximum

v Sound power, operating: 6.2 bel

maximum

v Sound pressure, idling: 47 decibels
v Sound pressure, operating: 47

decibels

Electrical input:

v Sine-wave input (50-60 Hz)

required

v Input voltage low range:

– Minimum: 100 V ac
– Maximum: 127 V ac

v Input voltage high range:

– Minimum: 200 V ac
– Maximum: 240 V ac

v Input kilovolt-amperes (kVA)

approximately:

– Minimum: 0.08 kVA
– Maximum: 0.22 kVA

Environment:

v Air temperature:

– Server on: 10° to 35° C (50.0° to

95.0° F). Altitude: 0 to 914 m
(2998.7 ft.)

– Server on: 10° to 32° C (50.0° to

89.6° F). Altitude: 914 m (2998.7
ft.) to 2133 m (6998.0 ft.)

– Server off: 10° to 43° C (50.0° to

109.4° F). Maximum altitude: 2133
m (6998.0 ft.)

v Humidity:

– Server on: 8% to 80%

™

– Server off: 8% to 80%

Heat output:

Approximate heat output in British
Thermal Units (BTU) per hour
v Minimum configuration: 273 BTU (80

watts)

v Maximum configuration: 751 BTU

(220 watts)

What the xSeries 330 offers

The unique design of this server takes advantage of advancements in symmetric
multiprocessing (SMP), data storage, and memory management. The server
combines:

v IBM X-Architecture

6 Hardware Maintenance Manual: xSeries 330 Type 8675

™

IBM’s X-Architecture leverages proven innovative IBM technologies to build the
most powerful, scalable, reliable Intel-processor-based servers in the world.
X-Architecture includes features such as Light Path Diagnostics

™

, Predictive

Failure Analysis®, and the Advanced System Management processor.

v Impressive performance using an innovative approach to SMP

The server supports up to two Pentium III microprocessors. The server comes
with one microprocessor installed; you can install an additional microprocessor
to enhance performance and provide SMP capability.

v Large system memory

The memory bus in the server supports up to 4 GB. The memory controller
provides error correcting code (ECC) support for up to four industry standard
PC133, 3.3 V, 168-pin, 8-byte, registered, synchronous-dynamic-random access
memory (SDRAM) dual inline memory modules (DIMMs). The memory
controller also provides Chipkill Memory protection. Chipkill Memory protection
is a technology that protects the system from a single chip failure on a DIMM.

The IBM Memory eXpansion Technology (MXT) chip on your server enables you
to store up to nearly twice the amount of data in system memory as was
previously possible. The MXT technology enables increased system performance
(through more available memory) without increasing system memory, or
comparable performance with half the memory. The level of increase
performance can depend on the number of applications running on the system
and the load on the system.

Notes:

1. An MXT device driver supporting the operating system might be required.
The IBM MXT device driver for Microsoft
the ServerGuide

™

CD. Use the ServerGuide CDs to install the MXT device

®

Windows®2000 is available on

driver, or download and install the latest device driver from
http://www.ibm.com/pc/support/ on the World Wide Web. The Red Hat

®

Linux

7.2 operating system includes MXT support natively, and does not

need a separate device driver.

2. With non-MXT-aware operating systems, the system memory is limited to the
sum of the DIMMs installed.

3. On an MXT-aware Microsoft Windows operating system, MXT support
software limits Windows Address Windowing Extensions (AWE) allocations
to approximately one-half the physical memory size (one-fourth the MXT
memory). Because Windows AWE pages are nonpageable, this restriction
prevents user applications from running out of MXT memory. This is not a
problem for most applications.

4. Device drivers must limit the locked pages count to less than the physical
memory size. Most device drivers will operate with this restriction.

v System-management capabilities

The server comes with an Advanced System Management (ASM) processor on
the system board. This processor, in conjunction with the system-management
software that is provided with the server, enables you to manage the functions
of the server locally and remotely. The ASM processor also provides system
monitoring, event recording, and dial-out alert capability.

Note: The ASM processor is sometimes referred to as the service processor.

The optional IBM Remote Supervisor Adapter works in conjunction with the
integrated service processor to give you a World Wide Web interface to the
system-management functions. You can manage your server over the Internet or
intranet.

General information 7

Refer to the documentation provided with the system-management software for
more information.

v Integrated network environment support

The server comes with two Ethernet controllers on the system board. Each
Ethernet controller has an interface for connecting to 10-Mbps or 100-Mbps
networks. The server automatically selects between 10BASE-T and 100BASE-TX.
Each controller provides full-duplex (FDX) capability, which allows simultaneous
transmission and reception of data on the Ethernet local area network (LAN).

v IBM ServerGuide CDs

The ServerGuide CDs that are included with the server provide programs to
help you set up your server and install the network operating system (NOS).
The ServerGuide program detects the hardware options that are installed, and
provides the correct configuration programs and device drivers. In addition, the
ServerGuide CDs include a variety of application programs for your server.

For more information about the ServerGuide CDs, see the documentation
provided with the ServerGuide software.

Reliability, availability, and serviceability features

Three of the most important features in server design are reliability, availability,
and serviceability (RAS). These factors help to ensure the integrity of the data
stored on your server; that your server is available when you want to use it; and
that should a failure occur, you can easily diagnose and repair the failure with
minimal inconvenience.

The following is an abbreviated list of the RAS features that your server supports.
v Menu-driven setup, system configuration, RAID configuration, and diagnostic

programs

v Power-on self-test (POST)
v Integrated ASM processor
v Predictive Failure Analysis
v Remote system problem-analysis support
v Power and temperature monitoring
v Hot-swap drive bays (some models only)
v Error codes and messages
v System error logging
v Upgradable BIOS, diagnostics, and ASM Processor code
v Automatic restart after a power failure
v CRC checking on the SCSI buses
v Error checking and correcting (ECC) memory
v Chipkill Memory
v Redundant Ethernet capabilities
v Light Path Diagnostics
v Vital Product Data (VPD) on system board, and SCSI backplane

Server controls and indicators

This section identifies the controls and indicators on the front and the back of your
server.

®

(PFA)

™

on the system board and SCSI backplane

8 Hardware Maintenance Manual: xSeries 330 Type 8675

Front view

Power control
button

Power-on
light (green)

Reset
button

Select
button/indicator
(green)

System error
light (amber)

Diskette drive
activity light
(green)

Diskette eject
button

light (green)

CD eject buttonCD activity

Power-control button: Press this button to manually turn the server on or off.

Power-on light: This green LED lights and stays on when you turn on your server

and blinks when the server is in Standby mode.

Reset button: Press this button to reset the server and run the power-on self-test
(POST). You might need to use a pen or the end of a straightened paper clip to
press the button.

Select button/indicator: Press this button to select the server in the C2T chain. The
green LED on this button lights when the monitor, keyboard, and mouse are
logically connected to this server.

System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board will also be on to further
isolate the error.

Diskette drive activity light: When this LED is on, it indicates that the diskette
drive is in use.

Diskette-eject button: Push this button to release a diskette from the drive.

CD-eject button:Push this button to release a CD from the drive.

CD-ROM drive activity light: When this light is on, it indicates that the CD-ROM

drive is in use.

General information 9

Rear view

Ethernet 1 speed
indicator (green)

Ethernet 1 link
indicator (green)

Ethernet 2 link

indicator (green)
Ethernet 2 speed
indicator (green)

Advanced System
Management RS-485 connectors

C2T (Out) connector

Select light (green)

USB 2
connector

Power-on
light (green)

USB 1
connector

System error
light (amber)

Serial connector

C2T (In) connector

Ethernet 1 speed indicator: This green LED lights when the speed of the Ethernet
LAN that is connected to Ethernet port 1 is 100 Mbps.

Ethernet 1 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 1.

Advanced System Management connectors: The RS-485 connectors are used for
creating a system-management bus between several servers.

Select light: This green LED lights when the monitor, keyboard, and mouse are
logically connected to this server. This light duplicates the Select button LED on
the front of the server.

C2T (Out) connector: This port is used to connect the server to a keyboard,
monitor, and pointing device. It is also used to connect multiple servers together to
share a single keyboard, monitor, and pointing device.

Serial connector: Signal cables for modems or other serial devices connect here to
the 9-pin serial port connector.

C2T (In) connector: This port is used to connect multiple servers together to share
a single keyboard, monitor, and pointing device.

USB 2 connector: This connector is used to attach USB devices to Universal Serial
Bus port 2.

USB 1 connector: This connector is used to attach USB devices to Universal Serial
Bus port 1.

System-error light: This amber LED lights when a system error occurs. An LED on
the Light Path Diagnostic panel on the system board may also be on to further
isolate the error. This light duplicates the system error light on the front of the
server.

Power-on light: This green LED lights and stays on when you turn on your server
and will blink when the server is in standby mode. This light duplicates the power
on light on the front of the server.

10 Hardware Maintenance Manual: xSeries 330 Type 8675

Ethernet 2 link indicator: This green LED lights when there is an active link
connection on the 10BASE-T or 100BASE-TX interface for Ethernet port 2.

Ethernet 2 speed indicator: This green LED lights when the speed of the Ethernet
LAN connected to Ethernet port 2 is 100 Mbps.

Turning on the server

Turning on the server refers to the act of plugging the power cord of your server
into the power source and starting the operating system.

Complete the following steps to turn on the server:

1. Plug the power cord of your server into the power source.

Note: Plugging the power cord into a power source may cause the server to

start automatically. This is an acceptable action.

2. Wait 30 seconds; then, press the power control-button on the front of the server.

Turning off the server

Turning off the server refers to the act of disconnecting the server from the power
source.

Complete the following steps to turn off the server:

Statement 5

CAUTION:
The power control button on the device and the power switch on the power supply (if
there is one) do not turn off the electrical current supplied to the device. The device also
might have more than one power cord. To remove all electrical current from the device,
ensure that all power cords are disconnected from the power source.

2

1

1. Refer to your operating system documentation for the proper procedure to shut
down the operating system.

Note: Each operating system is different. Some will allow an immediate

shut-down, while others require and orderly shut-down procedure.

2. Press the power-control button on the front of the server. This will put the
server into Standby mode.

3. Disconnect the server from the power source.

Note: After turning off the server, wait at least 5 seconds before you turn on

the server again.

General information 11

Standby mode

Standby puts the server in a wait state. When in a wait state, the server is not
running the operating system, and all core logic is shut down, except for the
service processor.

Complete the following steps to put the server into standby mode:

1. Refer to your operating system documentation for the proper procedure to
shut-down the operating system.

Note: Each operating system is different. Read all the documentation about

shutting down the operating system before continuing.

2. Press the power-control button on the front of the server.

Service processor remote terminal features

You can connect to the service processor from another computer in order to
perform remotely the following system functions on your server:

v POST
v Setup
v Diagnostics
v Screen capture
v View error log
v Flash update the BIOS code and service processor code

Connecting to the onboard service processor

You can establish a connection from the remote system to the server onboard
service processor through the server serial port A, using a terminal emulation
program such as Hyperterm on the remote system. The connection can be direct (a
null-modem cable) or through a modem.

Note: The serial port must be connected to either the shared communications (Port

A) port connector (J68) or the dedicated (system management) port
connector (J65) on the system board. See “System board options connectors”

on page 47 for the location of the connectors.

To use the remote terminal functions of the onboard service processor:

1. Establish the connection from the remote computer to the service processor.

Note: The server does NOT have to be running for the remote computer to

connect to the service processor.

2. Press Esc.

3. Log in using the dial-in userid and password defined in the server

Configuration/setup Utility program. The default userid is USERID; the default
password is PASSW0RD (the 6th character is zero).

The service processor presents a menu of actions you can choose:

Selection Meaning

2 - Monitors View the temperature, voltages, fans, or service

3 - Error Logs View the system error log or the service processor error

4 - SP configuration View the service processor configuration

12 Hardware Maintenance Manual: xSeries 330 Type 8675

processor status monitors

log

Selection Meaning

5 - System Services View information about the settings for system services
6 - System Power View settings or turn server power on or off
7 - Boot Restart the server (server power must be on) or the

service processor.

B - Remote Terminal Status View the status of another remote terminal and its

components from this remote terminal.

E - Storage View the number of hard drives installed and their SCSI

IDs

R - Remote SP Access View the service processor information for other servers

that are connected to your server through your server’s

RS-485 ports (ASM bus).
Y - Disconnect current login End the connection for the current userid and password
Z - Start Remote Video Begin redirecting the server video and keyboard

input/output to the remote terminal screen and

keyboard.

4. Enter the number or letter that represents the action that you want. Each

selection gives a further menu, from which you choose the particular element.
For example, to turn the server power on, first enter the number for System
Power, then enter the number for Power On in the resulting menu.

5. When the line 0 -Write or2 - Read appears, press 0 (zero) to send the

command to the service processor, or press 2 to retrieve the requested
information from the service processor.

Notes:

a. If you reboot the service processor, the connection is ended and you will

have to log in again.

b. When you initiate Start Remote Video, the menu goes away. Press Ctrl-R +

Ctrl-E + Ctrl-T to redisplay the menu.

c. From any selection, press Esc to return to the main menu.

Running remote diagnostics

To run diagnostics on the server from a remote terminal, do the following:

1. Make sure the server is turned on and running.

2. Establish the connection from the remote computer to the server (see

“Connecting to the onboard service processor” on page 12) and log in.

3. When the server processor menu appears, enter 7 (boot), then enter the number

for your choice to restart the server, then enter 0 (write the command to the
server).

4. Return to the main menu and immediately enter Z (Start remote video), then

enter 0 (zero). The server monitor contents are displayed on the remote
monitor.

5. When the message F2 for Diagnostics appears, press F2 on the remote

computer keyboard. The diagnostic programs screen appears. Run the
diagnostics you need. See “Diagnostic programs and error messages” on
page 18 for more information about running the diagnostics program.

Important: You cannot run the following tests remotely:

v Keyboard
v Video
v Mouse
v USB

General information 13

v Serial ports
v ASM restart (under System Management)

Also, the following tests require user interaction at the server:

v Diskette
v CDROM/DVD
v CDRW
v Parallel port external loopback
v Ethernet external loopback
v Modem

6. When you have completed the diagnostics tests, exit the diagnostics programs.
To return to the service processor main menu, enter Ctrl-R + Ctrl-E + Ctrl-T.

Special keystrokes

When running the diagnostics programs remotely through a terminal emulation
program, some function keys might not work. Use the following key combinations
for the function keys that do not work.

To transmit: Type:

F1 Ctrl-A
F2 Ctrl-O
F3 Ctrl-L
F5 Ctrl-D
Enter Ctrl-N
Page Up Ctrl-Q
Page Down Ctrl-Z

Considerations when using IBM Remote Supervisor Adapter

To connect a remote terminal, follow the instructions in the documentation that
comes with the IBM Remote Supervisor Adapter.

When using the remote terminal to Redirect Text Console mode, keyboard control
is limited to ASCII characters and arrow keys. You can simulate some special keys
by using certain key combinations. The key combinations consist of a prefix (Ctrl-]
or Ctrl-Z) followed by designated keystrokes:

To transmit: Type:

F1-F9, F10 Prefix followed by 1-9, 0
F11 Prefix followed by ­F12 Prefix followed by =
Page Up Prefix followed by Ctrl-u
Page Down Prefix followed by Ctrl-d
Alt-F1 Prefix followed by F1
Ctrl-Alt-Del Prefix followed by Ctrl-r

Note: If one prefix does not work, use the other instead.

14 Hardware Maintenance Manual: xSeries 330 Type 8675

Diagnostics

This section provides basic troubleshooting information to help you resolve some
common problems that might occur with the server.

Diagnostic tools overview

The following tools are available to help you identify and resolve hardware-related
problems:

v POST beep codes, error messages, and error logs

The power-on self-test (POST) generates beep codes and messages to indicate
successful test completion or the detection of a problem. See “POST” on page 16
for more information.

v Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory
(ROM) on the system board. These programs are the primary method of testing
the major components of your server. See “Diagnostic programs and error
messages” on page 18 for more information.

v Light Path Diagnostic

The Light Path Diagnostic is used to quickly identify system errors.

© Copyright IBM Corp. 2001 15

POST

When you turn on the server, it performs a series of tests to check the operation of
server components and some of the options installed in the server. This series of
tests is called the power-on self-test or POST.

If POST finishes without detecting any problems, a single beep sounds and the
first screen of your operating system or application program appears.

If POST detects a problem, more than one beep sounds and an error message
appears on your screen. See “POST error messages” for more information.

Notes:

1. If you have a power-on password set, you must type the password and press
Enter, when prompted, before POST will continue.

2. A single problem might cause several error messages. When this occurs, work
to correct the cause of the first error message. After you correct the cause of the
first error message, the other error messages usually will not occur the next
time you run the test.

POST error messages

The table “POST error codes” on page 121 provides information about the POST
error messages that can appear during startup.

Error logs

The POST error log contains the three most recent error codes and messages that
the system generated during POST. The System Error log contains all messages
issued during POST and all system status messages from the service processor.

You can view the contents of this error log from the Configuration/Setup Utility
program or from the diagnostics programs.

v Start the Configuration/Setup Utility program; then, select Error Logs from the

main menu. See “Starting the Configuration/Setup Utility program” on page 32
for more information.

v Start the diagnostics programs,; select Hardware Info from the top of the

diagnostics programs screen; select System Error Log from the list that appears;
then, follow the instructions on the screen. See “Starting the diagnostic
programs” on page 20 for more information.

Small computer system interface (SCSI) messages

The following table lists actions to take if you receive a SCSI error message.

Note: If the server does not have a hard disk drive, ignore any message that

indicates that the drive is not installed.

You will get these messages only when running the SCSISelect Utility. See “SCSI
error codes” on page 125.

16 Hardware Maintenance Manual: xSeries 330 Type 8675

Table 2. SCSI messages

SCSI Messages Description

All One or more of the following might be causing the problem.

v A failing SCSI device (adapter, drive, controller)
v An improper SCSI configuration
v Duplicate SCSI IDs in the same SCSI chain
v An improperly installed SCSI terminator
v A defective SCSI terminator
v An improperly installed cable
v A defective cable

Action: Verify that:

v The external SCSI devices are turned on. External SCSI devices must

be turned on before the server.

v The cables for all external SCSI devices are connected correctly.
v The last device in each SCSI chain is terminated properly.
v The SCSI devices are configured correctly.

If the above items are correct, run the diagnostic programs to obtain
additional information about the failing device.

Identifying problems using status LEDs

If the System Error light in the Information LED Panel on the front of the server is
on, one or more LEDs inside the server may be on. Use the light path diagnostics
to identify the type of error that occurred.

For LED locations see “System board LEDs” on page 48.

Light Path Diagnostics

You can use the Light Path Diagnostics built into your server to quickly identify
the type of system error that occurred. The Light Path Diagnostics panel is located
on the system board just behind PCI adapter slot 1. When you press on the Light
Path Diagnostics button the LED on the top right corner of the panel will
illuminate. This shows that the diagnostic circuitry is working correctly.

Your server is designed so that any LEDs that are illuminated can be
re-illuminated without AC power after you remove the cover. This feature helps
you isolate the problem if an error causes the server to shut down. See Table 3 on
page 18.

Important: You have up to 12 hours to use the Light Path Diagnostic LED’s after
ac power has been removed from the server. After 12 hours you must power the
server up again to be able to use the Light Path Diagnostic LEDs to help locate
system errors.

To view the LEDs on the system board:

1. Turn off the server and any peripheral devices.

2. Remove all external cables and power cords from the server; then, remove the

server from the rack and remove the cover. See “Removing the cover” on
page 51 for more info.

Diagnostics 17

3. Press and hold the Light Path Diagnostics (blue) button on the diagnostics
panel. The LEDs will illuminate while the switch is pressed.

Note: You can illuminate the LEDs for a maximum of two minutes. After that

time, the circuit that powers the LEDs is exhausted.

4. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords.

Diagnostics panel

The following illustration shows the LEDs on the diagnostics panel on the system
board. See Table 3 for information on identifying problems using these LEDs.

Light
Path

PS

TEMP

FAN

SP

Table 3. Light Path Diagnostics

LED Description

PS Power supply error
MEM Memory error occurred
TEMP System temperature exceeded maximum rating
CPU Microprocessor error
FAN Fan failed or operating slowly
VRM Voltage regulator module error
SP Error occurred on service processor
PCI Error occurred on an adapter in PCI slot 1 or 2, or one of the PCI service

MEM

CPU

VRM

PCI

devices integrated on the system board.

See “Information panel system error LED” on page 115 for appropriate action.

Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory (ROM)
on the system board. These programs are the primary method of testing the major
components of the server.

18 Hardware Maintenance Manual: xSeries 330 Type 8675

Sometimes the first error to occur causes additional errors. In this case, the server
displays more than one error message. Always follow the suggested action
instructions for the first error message that appears.

The following sections contain the error codes that might appear in the detailed
test log and summary log when running the diagnostic programs.

The error code format is as follows:

fff-ttt-iii-date-cc-text message

where:
fff is the three-digit function code that indicates the function being

tested when the error occurred. For example, function code 089 is
for the microprocessor.

ttt is the three-digit failure code that indicates the exact test failure

that was encountered.

iii is the three-digit device ID.
date is the date that the diagnostic test was run and the error recorded.
cc is the check digit that is used to verify the validity of the

information.

text message is the diagnostic message that indicates the reason for the problem.

Text messages

The diagnostic text message format is as follows:

Function Name: Result (test specific string)

where:

Function Name

is the name of the function being tested when the error occurred. This
corresponds to the function code (fff) given in the previous list.

Result can be one of the following:

Passed

Failed This result occurs when the diagnostic test discovers an error.
User Aborted

Not Applicable

Aborted

This result occurs when the diagnostic test completes without any
errors.

This result occurs when you stop the diagnostic test before it is
complete.

This result occurs when you specify a diagnostic test for a device
that is not present.

This result occurs when the test could not proceed because of the
system configuration.

Warning

This result occurs when a possible problem is reported during the
diagnostic test, such as when a device that is to be tested is not
installed.

Diagnostics 19

Test Specific String

This is additional information that you can use to analyze the problem.

Starting the diagnostic programs

You can press F1 while running the diagnostic programs to obtain Help
information. You also can press F1 from within a help screen to obtain online
documentation from which you can select different categories. To exit Help and
return to where you left off, press Esc.

To start the diagnostic programs:

1. Turn on the server and watch the screen.

2. When the message F2 for Diagnostics appears, press F2.

If a power-on password is set, the server prompts you for it. Type the power-on
password, and press Enter.

3. When the Diagnostic Programs screen appears, select either Extended or Basic
from the top of the screen.

4. Select the test you want to run from the list that appears; then, follow the
instructions on the screen.

Notes:

a. If the server stops during testing and you cannot continue, restart the server

and try running the diagnostic programs again.

b. The keyboard and mouse (pointing device) tests assume that a keyboard

and mouse are attached to the server.

c. If you run the diagnostic programs with no mouse attached to the server,

you will not be able to navigate between test categories using the Next Cat
and Prev Cat buttons. All other functions provided by mouse-selectable
buttons are also available using the function keys.

d. You can test the USB keyboard by using the regular keyboard test. The

regular mouse test can test a USB mouse. Also, you can run the USB
Interface test only if there are no USB devices attached.

e. You can view server configuration information (such as system

configuration, memory contents, interrupt request (IRQ) use, direct memory
access (DMA) use, device drivers, and so on) by selecting Hardware Info
from the top of the screen.

If the hardware checks out OK but the problem persists during normal server
operations, a software error might be the cause. If you suspect a software problem,
refer to the information that comes with the software package.

Viewing the test log

When the tests have completed, you can view the Test Log by selecting Utility
from the top of the screen and then selecting View Test Log.

Notes:

1. You can view the test log only while you are in the diagnostics programs.
When you exit the diagnostics programs, the test log is cleared (saved test logs
are not affected). To save the test log so that you can view it later, click Save
Log on the diagnostic programs screen and specify a location and name for the
saved log file.

20 Hardware Maintenance Manual: xSeries 330 Type 8675

2. To save the test log to a diskette, you must use a diskette that you have
formatted yourself; this function does not work with preformatted diskettes. If
the diskette has sufficient space for the test log, the diskette may contain other
data.

Diagnostics 21

Recovering BIOS

If the BIOS has become corrupted, such as from a power failure during a flash
update, you can recover the BIOS using the BIOS code page jumper and a BIOS
flash diskette.

Note: You can obtain a BIOS flash diskette from one of the following sources:

To recover the BIOS:

v Use the ServerGuide program to make a BIOS flash diskette.
v Download a BIOS flash diskette from the World Wide Web. Go to http:

//www.pc.ibm.com/support/, select IBM Server Support, and make the
selections for your server.

1. Turn off the server and peripheral devices and disconnect all external cables
and power cords; then, remove the cover.

2. Locate the BIOS code page jumper (J19) on the system board.

BIOS code
page jumper
(J19)

1 2 3

3. Move the jumper from pins 2 and 3 to pins 1 and 2 to enable BIOS back page.

4. Reconnect all external cables and power cords and turn on the peripheral

devices.

5. Insert the BIOS Flash Diskette in the diskette drive.

6. Restart the server. The system begins the power-on self-test (POST) and BIOS

flash.

7. Select 1 - Update POST/BIOS from the menu that contains various flash
(update) options.

22 Hardware Maintenance Manual: xSeries 330 Type 8675

8. When prompted as to whether you want to save the current code to a

diskette, select N.

9. When prompted to choose a language, select a language (from 0 to 7) and

press Enter to accept your choice.

10. Do not restart your system at this time.

11. Remove the BIOS Flash Diskette from the diskette drive.

12. Turn the server off.

13. Move the jumper on J19 to pins 2 and 3 to return to normal startup mode.

14. Restart the server. The system should start up normally.

Troubleshooting the Ethernet controller

This section provides troubleshooting information for problems that might occur
with the 10/100 Mbps Ethernet controller:

Network connection problems

If the Ethernet controller cannot connect to the network, check the following:
v Make sure that the cable is installed correctly.

The network cable must be securely attached at all connections. If the cable is
attached but the problem persists, try a different cable.

If you set the Ethernet controller to operate at 100 Mbps, you must use Category
5 cabling.

If you directly connect two workstations (without a hub), or if you are not using
a hub with X ports, use a crossover cable.

Note: To determine whether a hub has an X port, check the port label. If the

label contains an X, the hub has an X port.

v Determine if the hub supports auto-negotiation. If not, try configuring the

integrated Ethernet controller manually to match the speed and duplex mode of
the hub.

v Make sure that you are using the correct device drivers, supplied with the

server.

v Check for operating system-specific causes for the problem.
v Make sure that the device drivers on the client and server are using the same

protocol.

v Test the Ethernet controller:

How you test the Ethernet controller depends on which operating system you
are using (see the Ethernet controller device driver README file).

Ethernet controller troubleshooting chart

You can use the following troubleshooting chart to find solutions to 10/100 Mbps
Ethernet controller problems that have definite symptoms.

Diagnostics 23

Table 4. Ethernet troubleshooting chart

Ethernet controller problem Suggested Action

The server stops running
when loading device drivers.

Data is incorrect or sporadic. Check the following:

The Ethernet controller
stopped working when
another adapter was added
to the server.

The Ethernet controller
stopped working without
apparent cause.

The PCI BIOS interrupt settings are incorrect.

Check the following:
v Determine if the interrupt (IRQ) setting assigned to the Ethernet controller is also

assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not

function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet controller or the other device. For
example, for NetWare Versions 3 and 4 it is recommended that disk controllers not
share interrupts with LAN controllers.

v Make sure that you are using the most recent device driver available from the

Wo rl d W id e We b.

v Run the network diagnostic program.

v Make sure that you are using Category 5 cabling when operating the server at 100

Mbps.

v Make sure that the cables do not run close to noise-inducing sources like

fluorescent lights.

Check the following:

v Make sure that the cable is connected to the Ethernet controller.
v Make sure that your PCI system BIOS is current.
v Reseat the adapter.
v Determine if the interrupt (IRQ) setting assigned to the Ethernet adapter is also

assigned to another device in the Configuration/Setup Utility program.
Although interrupt sharing is allowed for PCI devices, some devices do not

function well when they share an interrupt with a dissimilar PCI device. Try
changing the IRQ assigned to the Ethernet adapter or the other device.

Check the following:

v Run diagnostics for the Ethernet controller.
v Try a different connector on the hub.
v Reinstall the device drivers. Refer to your operating-system documentation and to

the ServerGuide information.

Ethernet controller error messages

The integrated Ethernet controller might display messages from the following
device drivers:

v Novell NetWare or IntraNetWare Server ODI
v NDIS Adapter for level 4.0 (Windows NT or Windows 2000)

Notes:

1. Listing these device drivers does not imply that these operating systems are
supported on this server. Refer to http://www.ibm.com/ on the World Wide
Web for the supported operating systems for the server.

2. Although the term ″adapter″ is used in these messages, the messages might
also apply to the integrated Ethernet controller on the system board.

NDIS 4.0 (Windows NT or 2000) driver messages

This section contains the error messages for the NDIS 4.0 drivers. The explanation
and recommended action are included with each message.

24 Hardware Maintenance Manual: xSeries 330 Type 8675

Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller

Error code (hex) Description

0x00 Explanation: The driver could not register the specified interrupt. Action: Using the

Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.

0x01 Explanation: One of the PCI cards did not get the required resources. Action: Using the

Configuration/Setup utility, make sure that a PCI interrupt is assigned to your Ethernet card,
and that Ethernet is enabled.

0x02 Explanation: Bad node address (multicast address). Action: Make sure the locally administered

address is valid, if one is specified. The address can not be a multicast address.

0x03 Explanation: Failed self-test. Action: Make sure a cable is attached to the Ethernet connector. If

the problem persists, call for service.

0x0D Explanation: Could not allocate enough memory for transmit queues. Action:

For Windows 2000

1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.

2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.

3. Click Configure→Advanced.

4. Lower the resource values that apply to the transmit queue.

For Windows NT:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the resource values that apply to the transmit queue.

0x0E Explanation: Could not allocate enough memory for receive queue. Action:

For Windows 2000:

1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.

2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.

3. Click Configure→Advanced.

4. Lower the resource values that apply to the receive queue.

For Windows NT:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the resource values that apply to the receive queue.

Diagnostics 25

Table 5. NDIS (Windows NT or Windows 2000) driver messages for the Ethernet controller (continued)

Error code (hex) Description

0x0F Explanation: Could not allocate enough memory for other structures. Action:

For Windows 2000:

1. From the Windows 2000 desktop, click Start→ Settings→Control Panel→Network and Dial-up
connections.

2. Right-click the connection that uses your IBM Ethernet adapter, and click Properties.

3. Click Configure→Advanced.

4. Lower the value for the resource named in the message.

For Windows NT:

1. From the Windows NT desktop, select Start -> Control Panel -> Networks -> Adapters.

2. Select your IBM Ethernet adapter from the list.

3. Select Properties -> Advanced.

4. Lower the value for the resource named in the message.

0x10 Explanation: Did not find any Ethernet controllers. Action: Using the Configuration/Setup

utility, make sure that Ethernet is enabled.

0x11 Explanation: Multiple Ethernet controllers found, but none matched the required ID. Action:

Using the Configuration/Setup utility, make sure that Ethernet is enabled.

0x13 Explanation: Did not find any Ethernet controllers that matched the required subven/subdev.

Action: Using the Configuration/Setup utility, make sure that Ethernet is enabled.

0x16 Explanation: Single adapter found but multiple instances tried to load. Action: Using the

Configuration/Setup utility, make sure that Ethernet is enabled, and that the slot containing the
IBM Netfinity 10/100 Ethernet Adapter or the IBM 10/100 Etherjet PCI adapter is enabled.

0x17 Explanation: Slot parameter not specified in the registry. Action: Remove the adapter driver and

reinstall it. If the problem persists, call for service.

Ethernet teaming messages:

Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller

Event ID Type Description
01 Error Explanation: Team Name and physical adapter name are the same. This

is an invalid configuration. Action: Reconfigure the adapter team by
double-clicking the PROSet icon in the control panel.

02 Error Explanation: Unable to allocate required resources. Action: Free some

memory resources and restart.

03 Error Explanation: Unable to read required registry parameters. Action:

Reconfigure the adapter team by double-clicking the PROSet icon in the
control panel.

04 Error Explanation: Unable to bind to physical adapter. Action: Reconfigure the

adapter team by double-clicking the PROSet icon in the control panel.

05 Error Explanation: Unable to initialize an adapter team. Action: Reconfigure

the adapter team by double-clicking the PROSet icon in the control panel.

06 Informational Explanation: Te am nn. Primary adapter is initialized. Action: None.
07 Informational Explanation: Te am nn. Secondary adapter is initialized. Action: None.
08 Informational Explanation: Te am nn. Virtual adapter or Team is initialized. Action:

None.

09 Informational Explanation: Te am nn. Primary adapter is switching over. Action: None.

26 Hardware Maintenance Manual: xSeries 330 Type 8675

Table 6. NDIS (Windows NT or Windows 2000) driver teaming messages for the Ethernet controller (continued)

Event ID Type Description
10 Warning Explanation: Te a m nn. Adapter link down. Action: Make sure the

adapter is functioning properly.

11 Informational Explanation: Te a m nn. Secondary adapter took over. Action: None.
12 Warning Explanation: Te a m nn. Secondary adapter is deactivated from the Team.

Action: Make sure the secondary adapter is functioning properly and

that the adapter cable is securely connected to the LAN.

13 Informational Explanation: Te am nn. Secondary adapter has rejoined the Team. Action:

None.

14 Informational Explanation: Te am nn. Secondary adapter link is up. Action: None.
15 Error Explanation: Te am nn. The last adapter has lost its link. Network

connection has been lost. Action: Shut down the server and replace the
adapters; then, restart the server to reestablish the connection.

16 Informational Explanation: Te am nn. An adapter has re-established the link. Network

connection has been restored. Action: None.

17 Informational Explanation: Te am nn. Preferred primary adapter has been detected.

Action: None.

18 Informational Explanation: Te am nn. Preferred secondary adapter has been detected.

Action: None.

19 Informational Explanation: Te am nn. Preferred primary adapter took over. Action:

None.

20 Informational Explanation: Te am nn. Preferred secondary adapter took over. Action:

None.

21 Warning Explanation: Te a m nn. Primary adapter does not sense any Probes.

Possible reason: partitioned Team. Action: Make sure the cables of the
adapter team are connected to the same LAN segment. Reconfigure the
team if necessary.

Power checkout

Power problems can be difficult to troubleshoot. For instance, a short circuit can
exist anywhere on any of the power distribution busses. Usually a short circuit will
cause the power subsystem to shut down because of an overcurrent condition.

A general procedure for troubleshooting power problems is as follows:

1. Power off the system and disconnect the AC cord(s). Disconnect all external
cables and remove server from the rack.

Note: To determine if the power switch assembly needs to be replaced turn on

microswitch 5 on switch block 1 (power-on override) and reconnect the
AC cord. If the system powers on within 40 seconds then replace the
switch assembly.

2. Check for loose cables in the power subsystem. Also check for short circuits, for
instance if there is a loose screw causing a short circuit on a circuit board.

3. Remove adapters and disconnect the cables and power connectors to all
internal and external devices until system is at minimum configuration
required for power-on.

Note: Minimum configuration requirements are:

a. 1 Power supply

Diagnostics 27

4. Reconnect the AC cord and power on the system. If the system powers up
successfully, replace adapters and devices one at a time until the problem is
isolated. If system does not power up from minimal configuration, replace
FRUs of minimal configuration one at a time until the problem is isolated.

To use this method it is important to know the minimum configuration required
for a system to power-up.

Replacing the battery

When replacing the battery you must replace it with a lithium battery of the same
type, from the same manufacturer. To avoid possible danger read and follow the
safety statement below.

To order replacement batteries, call 1-800-772-2227 within the United States, and
1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call
your IBM reseller or IBM marketing representative.

Note: After you replace the battery, you must reconfigure your server and reset

the system date and time.

b. System board
c. 1 Microprocessor
d. 1 Terminator card
e. Memory module (with a minimum of 2 DIMMs equaling 256MB)

CAUTION:
When replacing the battery, use only IBM Part Number 33F8354 or an equivalent
type battery recommended by the manufacturer. If your system has a module
containing a lithium battery, replace it only with the same module type made by
the same manufacturer. The battery contains lithium and can explode if not
properly used, handled, or disposed of.

Do not:

v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

To replace the battery:

1. Read “Before you begin” on page 48, and follow any special handling and
installation instructions supplied with the replacement battery.

2. Turn off the server and peripheral devices and disconnect all external cables
and power cords.

3. Remove the server from the rack (see “Rack installation” on page 49).

4. Remove the cover (see “Removing the cover” on page 51).

5. Remove the battery:
a. Use one finger to lift the battery clip over the battery.

28 Hardware Maintenance Manual: xSeries 330 Type 8675

b. Use one finger to slightly slide the battery out from its socket. The spring

mechanism will push the battery out toward you as you slide it from the
socket.

c. Use your thumb and index finger to pull the battery from under the battery

clip.

d. Ensure that the battery clip is touching the base of the battery socket by

pressing gently on the clip.

6. Insert the new battery:
a. Tilt the battery so that you can insert it into the socket, under the battery

clip.

b. As you slide it under the battery clip, press the battery down into the

socket.

7. Reinstall the server cover and connect the cables.

8. Turn on the server.

9. Start the Configuration/Setup Utility program and set configuration

parameters.

v Set the system date and time.
v Set the power-on password.
v Reconfigure the server.

Temperature checkout

Proper cooling of the system is important for proper operation and system
reliability. For a typical xSeries server, you should make sure:

v Each of the drive bays has either a drive or a filler panel installed
v The top cover is in place during normal operation
v There is at least 50 mm (2 inches) of ventilated space at the sides of the server

and 100 mm (4 inches) at the rear of the server

v The top cover is removed for no longer than 30 minutes while the server is

operating

v A removed hot-swap drive is replaced within two minutes of removal
v Cables for optional adapters are routed according to the instructions provided

with the adapters (ensure that cables are not restricting air flow)

v The fans are operating correctly and the air flow is good

Diagnostics 29

v A failed fan is replaced within 48 hours

In addition, ensure that the environmental specifications for the system are met.
See “Features and specifications” on page 6.

Note: The server is not designed to operate in an enclosed environment. The

xSeries 330 should not reside behind a glass door in its rack enclosure.

For more information on specific temperature error messages, see “Temperature
error messages” on page 125.

30 Hardware Maintenance Manual: xSeries 330 Type 8675

Configuration

The following configuration programs are provided with the server:

v Configuration/Setup Utility

The Configuration/Setup Utility program is part of the basic input/output system
(BIOS) that comes with the server. You can use this program to configure serial
port assignments, change interrupt request (IRQ) settings, change the drive
startup sequence, set the date and time, and set passwords. See “Using the
Configuration/Setup Utility program” for more information.

v SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices that
are attached to the integrated SCSI controller. Use this program to change
default values, resolve configuration conflicts, and perform a low-level format on
a SCSI hard disk drive. See “Using the SCSISelect utility program” on page 38
for more information.

v PXE Boot Agent Utility

The Preboot eXecution Environment (PXE) Boot Agent Utility program is part of
the BIOS code that comes with your server. Depending on your server model,
you can use this program to select operating-system wake-up support, and to set
menu wait times.

Attention: The network startup protocols and startup orders are not supported
on this product.

See “Using the PXE boot agent utility program” on page 39 for more
information.

v ServerGuide CDs

The ServerGuide CDs include software setup and installation tools specifically
designed for IBM servers. You can use these CDs during the initial installation of
your server to configure the server hardware and simplify your network
operating system installation. The ServerGuide CDs also contain a collection of
application programs, which you can install after your server is up and running.

v ServeRAID programs

™

If there is a ServeRAID
ServeRAID Configuration program to define and configure your disk-array
subsystem before you install your operating system. ServeRAID programs come
with optional ServeRAID adapters and with server models that have a
preinstalled ServeRAID adapter. Refer to the ServeRAID documentation that
comes with the xSeries 330 Type 8675 Documentation CD for more information.

v Advanced System Management configuration programs

You can download Advanced System Management (ASM) configuration
programs from the IBM Support page at http://www.ibm.com/pc/support/ on
the World Wide Web. Use these programs to create an Advanced System
Management Processor Firmware Update diskette and configure the settings for the
ASM processor. See “Updating the ASM firmware” on page 41 for more
information.

adapter installed in the server, you must use the

Using the Configuration/Setup Utility program

This section provides the instructions needed to start the Configuration/Setup
Utility program and descriptions of the menu choices available.

© Copyright IBM Corp. 2001 31

Starting the Configuration/Setup Utility program

To start the Configuration/Setup Utility program:

1. Turn on the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

Note: If you have set both levels of passwords (user and administrator), you

must enter the administrator password to access the full
Configuration/Setup Utility menu.

3. Follow the instructions that appear on the screen.

Choices available from the Configuration/Setup main menu

From the Configuration/Setup Utility main menu, you can select settings that you
want to change. The Configuration/Setup Utility main menu is similar to the
following:

Configuration/Setup Utility

•

System Summary

•

System Information

•

Devices and I/O Ports

•

Date and Time

•

System Security

•

Start Options

•

Advanced Setup

•

Error Logs

Save Settings
Restore Settings
Load Default Settings

Exit Setup

<F1> Help < > < > Move
<Esc> Exit <Enter> Select

↑↓

Notes:

1. You can press F1 to display Help information for a selected menu item.

2. The choices on some menus might differ slightly, depending on the BIOS

version in the server.

Descriptions of the choices available from the main menu are as follows:

v System Summary

Select this choice to display configuration information. This includes the type
and speed of the microprocessors and the amount of memory installed.

Changes that you make to configuration settings appear on this summary
screen. You cannot edit the fields.

This choice appears on both the full and limited Configuration/Setup Utility
menus.

v System Information

Select this choice to display information about the server. Changes that you
make on other menus might appear on this summary screen. You cannot edit
any fields. The System Information choice appears only on the full
Configuration/Setup Utility main menu.

– Product Data

32 Hardware Maintenance Manual: xSeries 330 Type 8675

Select this choice to view system information, such as the machine type and
model, the server serial number, and the revision level or issue date of the
code, such as BIOS, stored in the flash electronically erasable programmable
ROMs (EEPROMs).

– System Card Data

Select this choice to view vital product data (VPD) for some server
components.

v Devices and I/O Ports

Select this choice to view or change the assignments for devices and
input/output ports. This choice appears only on the full Configuration/Setup
Utility main menu.

This choice also allows you to enable or disable the integrated SCSI and Ethernet
controllers.

– The default setting is Enable for all the controllers. If you select Disable, the

system will not configure the disabled device and the operating system will
not see the device. (This is equivalent to unplugging the device.)

– If the on-board SCSI controller is disabled and no other storage device is

installed, operating system startup cannot occur.

Select System Service Processor Settings to view the interrupt-request setting
(IRQ) used by the ASM processor. You can then use the arrow keys to select a
new IRQ setting for the ASM processor from the list of available choices.

v Date and Time

Select this choice to set the system date and time and to change the system time
sent to the ASM processor when the server is started. This choice appears only
on the full Configuration/Setup Utility main menu.

The system time is in a 24-hour format: hour:minute:second.

v System Security

Select this choice to set passwords or a system owner’s name. This choice
appears only on the full Configuration/Setup Utility main menu.

You can implement two levels of password protection:

– Power-on Password

Select this choice to set or change a power-on password. See “Using
passwords” on page 35 for more information.

– Administrator Password

Select this choice to set or change an administrator password.
Attention: If an administrator password is set and then forgotten, it cannot be

overridden or removed. You must replace the system board.
The administrator password provides access to all choices on the

Configuration/Setup Utility main menu. You can set, change, or delete both
the administrator and power-on passwords, and allow a power-on password
to be changed by the user.

See“Using passwords” on page 35 for more information.

v Start Options

Select this choice to view or change the start options. This choice appears only
on the full Configuration/Setup Utility main menu. Start options take effect
when you start the server.

You can select keyboard operating characteristics, such as the keyboard speed.
You also can specify whether the keyboard number lock starts on or off. You
also can enable the server to run without a diskette drive, monitor, or keyboard.

Configuration 33

The server uses a startup sequence to determine the device from which the
operating system loads. The default startup sequence checks for a startable CD
in the CD-ROM drive, then checks the diskette drive, then checks the hard disk
drive in bay 1. You can define a different startup sequence; for example, one that
checks the diskette drive, then checks the hard disk drive in bay 1, and then
checks a network adapter. You can also enable or disable the Wake on LAN
feature, and specify a Wake on LAN startup sequence.

If the Boot Fail Count choice is enabled, you must restart the system three times
to restore the system BIOS default settings. If this choice is disabled, the system
BIOS defaults can only be restored from the Configuration/Setup Utility main
menu.

You can enable a virus-detection test that checks for changes in the master boot
record at startup.

v Advanced Setup

Select this choice to change values for advanced hardware features, such as
processor cache control, and PCI configuration. This choice appears only on the
full Configuration/Setup Utility main menu.

A warning message appears above the choices on this menu to alert you that the
system might malfunction if these options are configured incorrectly. Follow the
instructions on the screen carefully.

– System Partition Visibility

Select this choice to identify if the System Partition is visible. To make the
System Partition visible, set this value to Visible. To make the System
Partition invisible, set this value to Hidden.

– PCI Slot/Device Information

Select this choice to view and identify system resources used by PCI devices.
PCI devices automatically communicate with the server configuration
information. This usually results in automatic configuration of a PCI device.

Attention: You must use the menu selections to save custom settings for the
PCI Slot/Device Information choice. The Save Settings, Restore Settings,

and Load Default Settings choices on the main menu of the
Configuration/Setup Utility do not save the PCI Slot/Device Information
settings.

Use the PCI Device Control to enable or disable the PCI slots from this
menu.

The default setting is Enable for all the PCI slots. If you select Disable, the
system will not configure the disabled device and the operating system will
not see the device. (This is equivalent to unplugging the device.)

– Memory Settings

Select this choice to manually disable or enable a bank of memory.
If a memory error is detected during POST or memory configuration, the

server will automatically disable the failing memory bank and continue
operating with reduced memory capacity. If this occurs, you must manually
enable the memory bank after the problem is corrected. Select Memory
Settings from the Advanced Setup menu, and use the arrow keys to highlight
the bank that you want to enable; then, use the arrow keys to select Enable.

– CPU Options

Select this choice to identify if the microprocessor serial number in the
microprocessor is readable, or to set the microprocessor cache mode to
disabled, write-back (WB), or write-through (WT). Selecting write-back mode
will provide better system performance.

34 Hardware Maintenance Manual: xSeries 330 Type 8675

– Core Chipset Control

Select this choice to modify settings that control features of the core chip set
on the system board.

v Error Logs

Select this choice to view or clear error logs.
– Select POST Error Log to view the three most recent error codes and

messages that the system generated during POST.
Select Clear error logs from the POST Error Log menu to clear the error log.

– Select System Error Log to view the System Error log. The System Error log

contains all the system error and warning messages that the system has
generated. You can use the arrow keys to move between pages in the System
Error log.

Select Clear error logs from the System Event/Error Log menu to clear the
error or event log.

v Save Settings

Select this choice to save your customized settings.

v Restore Settings

Select this choice to delete your changes and restore the previous settings.

v Load Default Settings

Select this choice to cancel your changes and restore the factory settings.

v Exit Setup

If you have made any changes, the program will prompt you to save the
changes or exit without saving the changes.

Using passwords

The System Security choice appears only on the full Configuration/Setup Utility
menu. After you select this choice, you can implement two levels of password
protection: power-on password and administrator password.

Note: The full Configuration/Setup Utility menu is available only when no

password is set, or when you log on using the administrator password.

Power-on password

After you set a power-on password, you can enable the unattended-start mode.
This locks the keyboard and mouse, but allows the system to start the operating
system. The keyboard and mouse remain locked until you enter the correct
password.

You can use any combination of up to seven characters (A–Z, a–z, 0–9 and blanks)
for your power-on password. Keep a record of your password in a secure place. If
you forget the power-on password, you can regain access to the server through one
of the following methods:

v If an administrator password is set, enter the administrator password at the

power-on prompt. Start the Configuration/Setup Utility program and change the
power-on password.

v Change the position of the password override jumper as described in “Setting

the password override switch” on page 36.

v Remove the battery and then install the battery.

Configuration 35

Setting the password override switch: The following illustration shows the
location of the password override switch, switch 8 of switch block 1, on the system
board.

Note: The illustrations in this document might differ slightly from your hardware.

Switch block
(SW1)

OFF

1 2 345678

To set the password override switch:

1. Review the information in “Before you begin” on page 48.

2. Turn off the server and peripheral devices and disconnect all external cables

and power cords; then, remove the cover. See “Removing the cover” on
page 51.

3. Toggle switch 8 on switch block 1 on the system board. This clears the
power-on password for one startup cycle.

Note: This means that you can now start or power-up the server one time

without having to use the power-on password. But if you do not use the
Configuration/Setup Utility program to change or delete the password,
the next time you start the server the original power-on password will
be reinstated.

4. Replace the cover.

5. Connect the server to a power source, keyboard, monitor, and mouse.

6. Power on the server.

Note: You can now start the Configuration/Setup Utility program and either

delete the old password or set a new power-on password.

Administrator password

Select this choice to set an administrator password. The administrator password
provides access to all choices on the Configuration/Setup Utility main menu. You
can set, change, or delete both the administrator and power-on passwords, and
allow a power-on password to be changed by the user.

36 Hardware Maintenance Manual: xSeries 330 Type 8675

Attention: If an administrator password is set and then forgotten, it cannot be
overridden or removed. You must replace the system board.

The following table provides a summary of the password features.

Table 7. Power-on and administrator password features

Type of password Results

Power-on password v Enter the password to complete the system startup.

v A limited set of choices is available on the

Configuration/Setup Utility main menu.

Administrator password v No password is required to start the system.

v Enter the password to access the Configuration/Setup Utility

program.

v All choices are available on the Configuration/Setup Utility

main menu.

Administrator and
power-on password

v You can enter either password to complete the system startup.
v The administrator password provides access to all choices on

the Configuration/Setup Utility main menu. You can set,
change, or delete both the administrator and power-on
passwords, and allow a power-on password to be changed by
the user.

v The power-on password provides access to a limited set of

choices on the Configuration/Setup Utility main menu. This
limited access might include changing or deleting the
power-on password.

Wake on LAN

A network administrator can use the Wake on LAN feature to turn on the server
from a remote location. When the Wake on LAN feature is used with
network-management software, many types of functions, such as data transfers,
software updates, and POST or BIOS updates to your server can be initiated
remotely.

Note: If the server power cord is plugged into a surge protector or power strip,

make sure that when you turn off power you use the server power-control
button and not the surge protector power strip switch. Otherwise, the Wake
on LAN feature will not work.

To enable or disable the Wake on LAN feature, use Start Options in the
Configuration/Setup Utility program.

Using MXT memory

IBM Memory eXpansion Technology (MXT) effectively expands the memory
capacity of the server. To use the MXT technology, the server must meet the
following conditions:

v The server must be running an MXT-aware operating system, such as Microsoft

Windows 2000 after the IBM MXT device driver has been installed or Red Hat
Linux 7.2.

v Any required MXT device driver for that operating system must be installed and

loaded.
For Windows 2000, for example, the ServerGuide program automatically installs

the IBM MXT device driver and copies the self-extracting file setupmxt.exe from
the ServerGuide CDs to c:\drv\mxt\. The device driver is loaded when you
start up the server. You can reinstall the MXT device driver from

Configuration 37

c:\drv\mxt\setupmxt.exe if needed. You can also download and install the
latest MXT device driver from http://www.ibm.com/pc/support.

Red Hat Linux 7.2 does not require an MXT device driver.

v The MXT Aware OS setting must be Enabled (the default value) and the Report

Real setting must be Disabled (the default value) in Core Chipset Control in
the Advanced Setup section of the Configuration/Setup utility program.

Note: When you start the diagnostics programs on the server, the diagnostics

programs automatically turn MXT off; this is normal. MXT is
automatically turned on again when you exit the diagnostics programs.

Using the SCSISelect utility program

SCSISelect is a built-in, menu-driven configuration utility program that you can
use to:

v View the default SCSI IDs
v Locate and correct configuration conflicts
v Perform a low-level format on a SCSI hard disk

The following sections provide the instructions needed to start the SCSISelect
Utility and descriptions of the menu choices available.

Note: If the server has a RAID adapter installed, use the configuration method

supplied with the RAID adapter to view or change SCSI settings for
attached devices.

Starting the SCSISelect utility program

To start the SCSISelect utility program:

1. Turn on the server.

2. When the <<< Press <CTRL><A> for SCSISelect¬ Utility! >>> prompt

appears, press Ctrl+A.

Note: If an administrator password has been set, a prompt appears asking you

to enter the password to start the SCSISelect Utility program.

3. When the SCSI Controller identification displays, press Enter.

4. Use the arrow keys to select a choice from the menu.

v Press Esc to return to the previous menu.
v Press the F5 key to switch between color and monochrome modes (if your

monitor permits).

5. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.

SCSISelect menu choices

The following choices appear on the SCSISelect Utility menu:

v Configure/View SCSI Controller Settings

Select this choice to view or change the SCSI controller settings. To reset the
SCSI controller to its default values, press F6; then, follow the instructions that
appear on the screen.

You can view or change the following controller settings:

– SCSI Controller ID

Select this choice to view the SCSI controller ID, normally 7.

38 Hardware Maintenance Manual: xSeries 330 Type 8675

– SCSI Controller Parity

Select this choice to view the assigned value. The assigned value is Enabled,
and it cannot be changed.

– SCSI Controller Termination

Select this choice to view the assigned value. The assigned value is Enabled,
and it cannot be changed.

– Boot Device Configuration

Select this choice to configure startable device parameters. Before you can
make updates, you must know the ID of the device whose parameters you
want to configure.

– SCSI Device Configuration

Select this choice to configure SCSI device parameters. Before you can make
updates, you must know the ID of the device whose parameters you want to
configure.

Note: The maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160.0 Mbps.

- The transfer rate for Ultra2 SCSI LVD devices is 80.0 Mbps.

- The transfer rate for Fast SCSI devices is 20.0 Mbps.

Note: The Maximum Sync Transfer Rate represents the transfer rate for Ultra

SCSI devices.

- The transfer rate for Ultra3 SCSI LVD devices is 160.0 MBps

- The transfer rate for Ultra2 SCSI LVD devices is 80.0 MBps

- The transfer rate for Fast SCSI devices is 20.0 MBps

– Advanced Configuration

Select this choice to view or change the settings for advanced configuration
options.

v SCSI Disk Utilities

Select this choice to view the SCSI IDs that are assigned to each device or to
format a SCSI device.

To use the utility program, select a drive from the list. Read the screens carefully
before making a selection.

Note: If you press Ctrl+A before the selected drives are ready, an Unexpected

Using the PXE boot agent utility program

The PXE Boot Agent Utility program is a built-in, menu-driven configuration
utility program that you can use to:

v Select whether to display setup prompt
v Set menu wait time
v Select operating-system wake-up support

Note: The network startup protocols and startup order options are not

SCSI Command Failure screen might appear. Restart the server and watch
the SCSISelect messages as each drive spins up. After the drive that you
want to view or format spins up, press Ctrl+A.

supported on this product.

Configuration 39

The following sections provide the instructions needed to start the PXE Boot
Agent Utility program and descriptions of the available menu choices.

Starting the PXE Boot Agent Utility program

To start the PXE Boot Agent Utility program:

1. Turn on the server.

2. When the Initializing Intel (R) Boot Agent Version X.X.XX PXE 2.0 Build

XXX (WfM 2.0) prompt appears, press Ctrl+S.

Note: By default, you will have 2 seconds after the prompt appears on the

screen to press Ctrl+S.

3. Use the arrow keys or press Enter to select a choice from the menu.

v Press Esc to return to the previous menu.
v Press the F4 key to exit.

4. Follow the instructions on the screen to change the settings of the selected
items; then, press Enter.

PXE Boot Agent Utility menu choices

The following choices appear on the PXE Boot Agent Utility menu:

v Network Boot Protocol

PXE is the default value for this menu item.

Note: Do not change this value. There are no other network boot protocols

supported.

v Boot Order

Note: This option is not supported on this product. To change the startup (boot)

order, use the Configuration/Setup Utility program. See “Using the
Configuration/Setup Utility program” on page 31 for more information.

v Show Setup Prompt

Select this choice to either display the PXE setup prompt or disable it. The
default setting is Disable.

When this choice is enabled, Press Ctrl+S to enter the setup menu will
appear on the screen under the initializing prompt.

v Setup Menu Wait Time

Select this choice to set the amount of time (in seconds) that the system will
pause during initialization for a Ctrl+S input.

– 2 seconds (default)
– 3 seconds
– 5 seconds
– 8 seconds

v Legacy OS Wakeup Support

Select this choice to enable or disable the legacy operating system wake-up
support.

– Disabled (default)
– Enabled

Notes:

1. Use the default setting for Advanced Configuration and Power Interface
(ACPI) aware operating systems, such as Windows 2000 and Windows NT

®

.

40 Hardware Maintenance Manual: xSeries 330 Type 8675

2. If the server is running a non-ACPI operating system, you must set this

selection to Enabled to use the Wake on LAN support.

3. When using a non-ACPI operating system, do not send a wake-up packet to
the server while it is turned on.

Updating the ASM firmware and configuring the ASM processor

To update the Advanced System Management (ASM) firmware or configure the
ASM processor, you must download the image of the Advanced System Management
Firmware Update Utility program from the IBM Support page at
http://www.ibm.com/pc/support on the World Wide Web.

Use the Advanced System Management Firmware Update Utility program to create
an Advanced System Management Firmware Update Utility diskette which you can
then use to update the ASM firmware or configure ASM processor settings. With
the configuration utility, you can:

v Configure Alert Setting to enable or disable alert functions.
v Configure Dial In/Out settings.
v Configure General Settings, including the name and number that identify this

ASM hardware, the date and time reported by the ASM hardware, assorted
time-out values, and schedule a time for the system to be powered up.

v Configure Modem Settings.

The Advanced System Management Firmware Update Utility diskette updates the ASM
software only. It does not affect any device drivers.

Updating the ASM firmware

To update the ASM firmware using the Advanced System Management Firmware
Update Utility diskette, perform the following steps:

1. Turn off the server.

2. Insert the diskette in the diskette drive.

3. Restart the server to startup from the diskette drive. If the system does not

startup from the diskette drive, use the Configuration/Setup Utility program to
configure the diskette drive as a startup device. See “Using the
Configuration/Setup Utility program” on page 31.

4. From the main menu, select Update System Management Firmware and press

Enter.

5. Follow the on-screen instructions to complete the update.

If there is an error in loading the ASM software, try installing the software again.

ASM Firmware Update Utility diskette menu choices

The main menu options are as follows:

v Hardware Status and Information
v Configuration Settings
v Update System Management firmware
v Exit

Configuration 41

Use the Up Arrow and Down Arrow keys to highlight the options. Online help is
available for each option by pressing F1 while the option is highlighted. General
Help is available by pressing F1 from one of the Help windows. To select an
option, highlight it and then press Enter.

Hardware Status and Information

Select Hardware Status and Information for information on the current state of the
ASM processor. When you finish viewing this information, press Esc to return to
the main menu.

Configuration Settings

Select Configuration Settings to view or change the configuration settings of the
ASM processor. Select this choice to configure the following settings:

v Alert Settings
v Dial In/Out Settings
v General Settings
v Modem Settings

Alert Settings: Select this choice to enable or disable all critical, noncritical, and
system alerts supported by the ASM processor.

Use the Left Arrow and Down Arrow keys and the Tab key to move between the
fields. Use the Left and Right Arrow keys to enable or disable each of the alerts.
When you finish, press F6 to save and return to the main menu. To return to the
main menu without saving, press Esc.

Dial In/Out Settings: Select this choice to configure dial-in and dial-out settings.

To use Dial In, use the Tab key or the Arrow keys to move the cursor to User
Profile to Configure. Then, use the Left Arrow and Right Arrow keys to select a
User Profile. When you have selected a User Profile, you can set the following
values:

v Login ID
v Password
v Dialback (enable or disable)
v Number (used for dialback only)
v Read Only Access (enable or disable)
v Dial In (enable or disable)
v Dial In Delay (minutes)

When you finish, press F6 to save and return to the main menu. To return to the
main menu without saving, press Esc.

To use Dial Out, use the Tab key or the Arrow keys to move the cursor to User
Profile to Configure. Then, use the Left and Right Arrow keys to select a User
Profile. When you have selected a User Profile, you can set the following values:

v Login ID
v Password
v Enable or disable the currently selected entry
v Number
v PIN
v Connection Type (numeric, alphanumeric, serial)

42 Hardware Maintenance Manual: xSeries 330 Type 8675

v Description
v Dialout Retry Limit
v Dialout Number Spacing
v Dialout Retry Delay

When you finish, press F6 to save and return to the main option menu. To return
to the main option menu without saving, press Esc.

General Settings: Select this choice to set the identifying Name and Number for
the ASM processor; set the time and date of the ASM clock, schedule a time and
date for the system to be automatically powered on; and to specify POST, Loader,
and O/S Timeout values or the Power Off Delay value.

The Name and Number fields help you identify these systems on your network.
The name and number values can be up to 15 characters in length.

Use the Arrow keys and the Tab key to move between the fields. When you finish,
press F6 to save the values and return to the main menu. To return to the main
menu without saving, press Esc.

Modem Settings: Select this choice to configure the modem that the ASM
processor uses.

Update System Management Firmware

Select this choice to update configuration settings for the ASM processor. For more
information, see “Updating the ASM firmware” on page 41.

Exit

Select this choice to exit from the xSeries 330 Type 8675 Advanced System
Management Firmware Update Utility program.

Configuring the ASM processor

To configure the ASM processor, do the following:

1. Insert the Advanced System Management Firmware Update diskette into the
diskette drive and restart the server.

2. After the server starts up and the main menu appears, select Configuration
Settings and press Enter.

3. Select General Settings and press Enter.

4. Type a name for the ASM processor of your server in the Name field. This

value can be up to 15 characters long.

5. Type a number for the ASM processor of your server in the Number field. This
value can be up to 15 characters long.

Notes:

a. The Name and Number designations apply to the ASM processor and not

to the server.

b. Designate the ASM processor with names and numbers that correspond to

the server designations to which they apply.

6. Press F6 to save the values and return to the main menu. To return to the main
menu without saving, press Esc.

7. When you are finished using the utility program, select Exit Utility from the
main menu and press Enter.

8. Select Yes, exit utility and press Enter.

Configuration 43

9. When prompted, remove the diskette from the diskette drive and press Enter to
restart the server.

Updating BiOS or Diagnostics

To update your system BIOS or the diagnostic programs, perform the following
steps:

1. Determine the current version level of BIOS or diagnostics by clicking System
Information, then Product Data in the Configuration/Setup program. See

“Choices available from the Configuration/Setup main menu” on page 32 for
more information.

2. Go to http://www.ibm.com/pc/support on the World Wide Web and locate
the section for the server. If a system BIOS or diagnostics downloadable file has
a version level that is later than the version level on your server, download that
file and the associated README file.

3. Follow the instructions in the README file to create a flash diskette and to
update the code.

44 Hardware Maintenance Manual: xSeries 330 Type 8675

Installing options

This chapter provides instructions to help you add options to the server. Some
option-removal instructions are provided, in case you need to remove one option
to install another. For a list of supported options for the server, see the Server
Proven list at: http://www.ibm.com/pc/compat

© Copyright IBM Corp. 2001 45

Major components of the xSeries 330 server

The following illustration shows the locations of major components in the server.

Clip

Terminator card

Memory module

Air baffle

Heat sink

Microprocessor

Fans

Light Path
Diagnostics panel

Hard disk drive
filler panel

Hard disk drive

System board

The illustrations in the following sections show the components on the system
board.

46 Hardware Maintenance Manual: xSeries 330 Type 8675

System board options connectors

The following illustration identifies the connectors on the system board.

Management
connector

Serial
connector B

Serial
connector A
(J68)

BIOS code
page jumper
(J19)

Microprocessor 2
(U79)

Microprocessor 1
(U47)

Information LED
panel (J43)

(J39)

DIMM 4
(J47)

DIMM 3
(J41)

DIMM 2
(J34)

DIMM 1
(J32)

(J65)

Fan 5 (J35)

C2T (out)
connector
(U61)

System board jumper blocks

C2T (in)
connector
(U38)

Battery

Switch block
(SW1)

Fan 4 (J24)Fan 6 (J38)

USB 2
connector
(J15)

Fan 3 (J22)

USB 1
connector
(J13)

RS-485 Advanced System
Management processor
connectors (J5)

Ethernet
connectors (J1)

PCI slot 2
64 bit
33 MHz 5.0 V (J10)

PCI slot 1
64 bit
66 MHz 3.3 V (J23)

Service processor
NMI switch (J37)

Primary IDE (J7)

Remote supervisor
adapter connector (J57)

Secondary
IDE (J70)

SCSI signal (J4)

Power (J3)

Power (J6)

Diskette (J11)

SCSI hard disk
drive power (J8)

Fan 1 (J12)

Fan 2 (J14)

CD power (J17)

Any jumper blocks on the system board that are not shown in the illustration are
reserved. See “Recovering BIOS” on page 22 for information about the BIOS code
page jumper.

System board switch block

The switch block contains microswitches 1 through 8. Switch 1 is at the top of the
switch block and switch 8 is at the bottom. For more information about this switch
block see “Power-on password” on page 35.

The following table describes the function for each switch.

Table 8. Switches 1-8

Switch number Switch description

1 Reserved. The default setting is Off (disabled).
2 Reserved. The default setting is Off.
3 Reserved. The default setting is Off.

Installing options 47

Table 8. Switches 1-8 (continued)

Switch number Switch description

4 Reserved. The default setting is Off.
5 Power-on override. See “Power checkout” on page 27.
6 Reserved. The default setting is Off.
7 Reserved. The default setting is Off.
8 Bypass power-on password.

System board LEDs

The following illustration identifies the LEDs on the system board.

When toggled to the opposite position, the system bypasses the
power-on password, if one is set. See “Power-on password” on page 35

Power-on
indicator
(CR47)

DIMM 4
failure
(CR 54)

DIMM 3
failure
(CR 46)

DIMM 2
failure
(CR 39)

DIMM 1
failure
(CR 38)

Fan 6
failure (CR48)

Fan 4
failure (CR33)

PCI

CPU

VRM

MEM

PS

SP

FAN

Light

Path

TEMP

Microprocessor 1
failure (CR26)

Light Path
Diagnostics circuit
verification LED

Light Path
Diagnostics
panel

Light Path
Diagnostics
button

Fan 1
failure
(CR15)

Fan 2
failure
(CR17)

Microprocessor 2
failure (CR53)

Before you begin

Before you begin to install options in the server, read the following information:
v Become familiar with the safety and handling guidelines specified under

“Handling static-sensitive devices” on page 138, and read the safety statements
in “Safety information” on page 135. These guidelines will help you work safely
while working with the server or options.

v Make sure that you have an adequate number of properly grounded electrical

outlets for the server, monitor, and any other options that you intend to install.

48 Hardware Maintenance Manual: xSeries 330 Type 8675

Fan 5
failure (CR40)

Fan 3
failure (CR31)

v Back up all important data before you make changes to disk drives.
v Have a small, flat-blade screwdriver available.
v For a list of supported options for the server, refer to

http://www.ibm.com/pc/us/compat/ on the World Wide Web.

v For your convenience during setup and service you might want to have a

separate location where you can temporarily connect the server to a power
source (using a separate power cord), keyboard, monitor, and mouse (using a
separate C2T device breakout cable). Additional C2T cables are available in the
cable option kit.

System reliability considerations

To help ensure proper cooling and system reliability, make sure:

v Each of the drive bays has either a drive or a filler panel installed.
v The cover is in place during normal operations, or is removed for no longer than

30 minutes while the server is operating.

v There is space around the server to allow the server cooling system to work

properly. Leave about 127 mm (5 in.) of space around the front and rear of the
server.

v Cables for optional adapters are routed according to the instructions provided

with the adapters.

v A failed fan is replaced within 48 hours.

Working inside a server with power on

Your server is designed to operate safely while turned on with the cover removed.
Follow these guidelines when you work inside a server that is turned on:

v Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before

v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist

v Remove items from your shirt pocket (such as pens or pencils) that could fall

v Take care to avoid dropping any metallic objects, such as paper clips, hair pins,

Rack installation

Do the following to install the server in the rack. Reverse the steps to remove the
server from the rack.

1. Lift and place the server on the lower edge of the mounting bracket.

working inside the server; do not wear cuff links while you are working inside
the server.

watches.

into the server as you lean over it.

or screws, into the server.

Installing options 49

2. Slide the server as far back as it will go.

Mounting
rails

Server

3. Using the thumb screws on the front of the server; secure the server to the

brackets.

Thumb screw
(server)

4. If you have additional servers to install, repeat steps 1 through 3 for each

server.

5. Install all external cables and power cords to the server.

50 Hardware Maintenance Manual: xSeries 330 Type 8675

Removing the cover

The following information describes how to remove the cover.

Cover release
lever

Screws

Complete the following steps to remove the cover from the server:

1. Review the information in “Before you begin” on page 48.

2. Turn off the server and all attached devices and disconnect all external cables

and power cords.

3. Remove the server from the rack (see “Rack installation” on page 49).

4. Remove the two screws from the rear of the server.

5. Pull out on the cover-release lever at the back of the server to release the cover.

6. Slide the cover back, then up and off the server.

Note: In order to avoid damaging internal cables, don’t slide the cover back

further than 1 inch.

Attention: For proper cooling and airflow, replace the cover before turning on
the server. Operating the server for extended periods of time (over 30 minutes)
with the cover removed might damage server components.

Installing options 51

52 Hardware Maintenance Manual: xSeries 330 Type 8675

Working with adapters

The server comes with two peripheral component interconnect (PCI) adapter slots
on the system board with riser cards installed in them.

Note: Your server also comes with an integrated video controller on the system

board. When you install a video adapter in a PCI slot, the server BIOS
automatically disables the integrated video controller. This enables the video
adapter in the PCI slot to control the video functions for your monitor.

The following illustration shows the location of the 33-MHz and 66-MHz PCI
expansion slots on the system board.

Note: The illustrations in this document might differ slightly from your hardware.

PCI slot 2
64 bit
33 MHz 5.0 V (J10)

PCI slot 1
64 bit
66 MHz 3.3 V (J23)

Adapter considerations

Before you install adapters, review the following:
v Locate the documentation that comes with the adapter and follow those

instructions in addition to the instructions in this chapter. If you need to change
the switch settings or jumper settings on your adapter, follow the instructions
that come with the adapter.

v You can install 32-bit or 64-bit full-length or half-length adapters in the

expansion slots. Full-length adapters are installed in slot 1; half-length adapters
are installed in either slot 1 or 2.

v Your server supports a 5.0 V PCI adapter in slot 2 and a 3.3 V PCI adapter in

slot 1.

v Your server uses a rotational interrupt technique to configure PCI adapters. You

can use this technique to install PCI adapters that currently do not support
sharing of PCI interrupts.

Installing options 53

v PCI slot 1 and the integrated SCSI controller are on PCI bus A; the system board

and all other integrated devices are on PCI bus B.

v The system scans PCI slots 1 and 2 to assign system resources. By default the

system starts (boots) devices in the following order: System SCSI devices, then
PCI devices.

Note: To change the startup (boot) order, start the Configuration/Setup Utility

program, select Start Options from the main menu; then, select the PCI
SCSI adapter boot option.

Installing an adapter

Complete the following steps to install an adapter:

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.

1. Review the safety precautions that are listed in “Related service information”
on page 135.

2. Turn off the server and peripheral devices.

3. Remove all external cables and power cords from the server; then, remove the

server from the rack and remove the cover. For more information see
“Removing the cover” on page 51.

Cover release
lever

Screws

4. Remove the expansion slot clip that holds the expansion slot cover in place by

sliding it upward and off the frame of the server.

54 Hardware Maintenance Manual: xSeries 330 Type 8675

Note: The illustrations in this document might differ slightly from your

hardware.

Expansion
slot clip

Expansion
slot cover

Expansion
slot

5. Remove the expansion-slot cover.

6. Refer to the documentation that comes with your adapter for any cabling

instructions.

Notes:

a. Route internal adapter cables before you install the adapter.
b. When installing a ServeRAID adapter to control internal SCSI hard disk

drives, remove the cable from the SCSI connector (J4) on the system board
and attach it to the ServeRAID adapter.

7. Set any jumpers or switches as described by the adapter manufacturer.

8. Install the adapter:
a. If you are installing a full-length adapter in PCI slot 1, open the adapter

retention latch by pushing the blue tab to release it; then, push the latch

Installing options 55

up to the full open position. Otherwise, proceed with the next step.

Expansion

Adapter

Retention
latch

Ta b

Expansion
slot

slot clip

Expansion
slot cover

b. Carefully grasp the adapter by its top edge or upper corners, and align it

with the connector on the PCI riser card.

c. Press the adapter firmly into the riser-card connector.

Attention: When you install an adapter, be sure the adapter is correctly
seated in the riser-card connector before you turn on the server.
Improperly seated adapters might cause damage to the system board, the
riser card, or the adapter.

d. If you opened the adapter-retention latch in step 8a, push down on the

latch until it clicks into place, securing the adapter. Otherwise, proceed
with the next step.

e. Replace the expansion-slot clip by sliding it down until it latches into place

and holds the adapter securely.

9. Connect the internal cables to the adapter.

Attention: Route cables so that they do not block the flow of air from the
fans.

Note: When installing a ServeRAID to control the internal hard disk drives,

remove the cable from the SCSI connector (J4) on the system board and

56 Hardware Maintenance Manual: xSeries 330 Type 8675

attach it to the ServeRAID adapter.

Extra cable
length

SCSI connector
(J4)

10. Replace the cover see “Removing the cover” on page 51; then, reinstall the

server in the rack and connect all external cables and power cords.

11. Turn on the server.

The IBM Remote Supervisor Adapter

The IBM Remote Supervisor Adapter can be installed in the xSeries 330. To update
the Advanced System Management (ASM) firmware or configure the ASM
processor, you must download the image of the xSeries 330 Advanced System
Management Firmware Update Utility program from the IBM Support page at
http://www.ibm.com/pc/support on the World Wide Web. See “Updating the
ASM firmware and configuring the ASM processor” on page 41.

ServeRAID

adapter

Installation prerequisites

Before installing the Remote Supervisor Adapter, perform the following tasks:
v Obtain the most recent device drivers, Advanced System Management (ASM)

firmware, DOS configuration utility, and management information base (MIB)
from the IBM Support Web site, http://www.ibm.com/pc/support. See
“Updating the ASM firmware and configuring the ASM processor” on page 41.

v Install the operating system on your server before you install the Advanced

System Management device drivers. To install the operating system using
ServerGuide, use only ServerGuide version 6.0.3, or later.

Note: If you previously installed the operating system with ServerGuide version

6.0.2, make sure that you install the Advanced System Management
device drivers from the IBM Remote Supervisor Adapter Support CD, or
download the device drivers from the IBM Support Web site,
http://www.ibm.com/pc/support. Do not install the device drivers from
the directory that ServerGuide 6.0.2 created on the hard disk during its
installation of the operating system. For information about installing the
device drivers, see “Installing the Remote Supervisor Adapter” on
page 62.

v Update the basic input/output system (BIOS) code on your xSeries 330 server.

The latest level of BIOS code for your server is available from the IBM Support
Web site, http://www.ibm.com/pc/support. For information about how to
update the BIOS code, see the documentation that comes with your xSeries 330
server.

Installing options 57

v If you are planning to configure Simple Network Management Protocol (SNMP)

trap alerts on the Remote Supervisor Adapter, you must install and compile the
management information base (MIB) on your SNMP manager. If you do not
want to install the most recent device drivers, the MIB is provided in the \MIB
directory on the IBM Remote Supervisor Adapter Support CD that comes with the
Remote Supervisor Adapter.

v If you want to use the operating system shutdown feature of the Advanced

System Management (ASM) Web interface server Power/Restart Control or use
the ASM Web interface Remote Control features, you must install the agent
component of the UM server Extensions. This application is provided on the
system-management software CD that comes with the xSeries 330 server. For
information about installing the agent, see the documentation that comes with
your xSeries 330 server.

v If you want to configure the remote alert recipients for Director over LAN or

Director over modem, the remote alert recipient must be an IBM Director server
with UM Server Extensions.

Installation requirements

The following items are required to install the Remote Supervisor Adapter:

v IBM xSeries 330 server
v An Advanced System Management device driver for the Remote Supervisor

Adapter is supported on the following operating systems:

– Novell NetWare 4.2, or later

«

– Microsoft
– Microsoft Windows«2000 Server
– Microsoft Windows 2000 Advanced Server
– SCO UnixWare 7.1.1, or later

v Documentation that comes with your server

Windows NT«4.0 Server (with Service Pack 4 or later)

If you want to access the Remote Supervisor Adapter remotely through a Web
browser, the supported Web browsers and browser requirements are:

v Microsoft Internet Explorer 4.0 (with Service Pack 1), or later
v Netscape Navigator 4.72, or later (version 6.0 is not currently supported)
v Java¬ enabled Web browser (See your browser documentation or online Help for

instructions about enabling its Java support.)

v Support for JavaScript 1.2, or later (See your browser documentation or online

Help for instructions about enabling its JavaScript support.)

v Support of HTTP Version 1.0, or later
v Minimum display resolution of 800 x 600 pixels and 256 colors

Note: The ASM Web interface and the ASM text-based interface do not support the

double-byte character set (DBCS) languages.

Remote Supervisor Adapter features

The Remote Supervisor Adapter features the following:
v Continuous health monitoring and control

«

v Advanced Predictive Failure Analysis
v Configurable notification and alerts
v Event logs that are timestamped, saved by battery backup, and can be attached

to e-mail alerts

(PFA)

58 Hardware Maintenance Manual: xSeries 330 Type 8675

v Remote graphics console redirection
v LAN, serial, and Advanced System Management (ASM) interconnect remote

access

v Point-to-point protocol (PPP) support
v Simple Network Management Protocol (SNMP) and e-mail alerts
v Domain Name System (DNS) and Dynamic Host Configuration Protocol (DHCP)

support

v Remote power control
v Microsoft Windows NT and Windows 2000 blue-screen capture
v Remote firmware update and access to critical server settings
v Independent power, which enables around-the-clock access to the server even

when the server power is off.

Installing options 59

Unpacking and verifying components

The following sections list the items that come with the Remote Supervisor
Adapter and describe the Remote Supervisor Adapter components. You can install
the Remote Supervisor Adapter in a peripheral component interconnect (PCI) slot
only.

Inventory checklist

The Remote Supervisor Adapter option contains the following items:
v Remote Supervisor Adapter

P

­P

v Power-supply adapter

v Power cord

v 20-pin ribbon cable

v Advanced System Management link cable (CAT 5 Ethernet cable)

60 Hardware Maintenance Manual: xSeries 330 Type 8675

v Universal power cord

v Advanced System Management (ASM) Interconnect module

Attention: To avoid damage to the Ethernet connector on the Remote
Supervisor Adapter, do not plug the ASM Interconnect module into the Ethernet
(RJ-45) port.

v IBM Remote Supervisor Adapter Support CD

This CD helps you configure hardware and install device drivers.

v IBM Documentation CD

Installing options 61

Remote Supervisor Adapter components

The following illustration shows the Remote Supervisor Adapter and the location
of the connectors and components.

System-management

Lithium battery

Ethernet port

(RJ-45)

Serial port

(COM)

Advanced System Management

(ASM) Interconnect Port

Power and Error LEDs

(RJ-14)

External power

supply connector

P

­P

Descriptions of the Remote Supervisor Adapter components are as follows:

Ethernet port (RJ-45)

Connect a CAT 3 or CAT 5 Ethernet cable to this port to enable a LAN
connection or TELNET session. The Ethernet port LEDs on the Remote
Supervisor Adapter are described in “Cabling the Ethernet LAN port” on
page 67.

Serial port (COM)

Connect a serial cable to this port to enable system management through a
modem, or connect a null modem cable to enable system management
through a workstation or laptop computer.

connector

Advanced System Management (ASM) Interconnect port (RJ-14)

Attach an ASM Interconnect module (which comes with the Remote
Supervisor Adapter) to this port to connect the Remote Supervisor Adapter
to the other devices on the ASM Interconnect network.

Power and error LEDs

The green power LED indicates the status of the power connection. The
amber Error LED indicates an error on the Remote Supervisor Adapter.

External power-supply connector

Connect the power-supply adapter (comes with the Remote Supervisor
Adapter) to this connector. This connection provides power to the Remote
Supervisor Adapter, independent of the server power supply.

Lithium battery

This provides backup of the Remote Supervisor Adapter real-time clock,
event log, and configuration settings.

System management connector

Use the 20-pin ribbon cable to connect between this port and the server
system board.

Installing the Remote Supervisor Adapter

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details about handling static-sensitive devices,
see “Handling static-sensitive devices” on page 138.

62 Hardware Maintenance Manual: xSeries 330 Type 8675

Your server comes with riser cards installed in the two peripheral component
interconnect (PCI) adapter slots on the system board.

The following illustration shows the location of the 33 MHz PCI expansion slots on
the system board.

PCI slot 2
64 bit
33 MHz (J23)

PCI slot 1
64 bit
33 MHz (J10)

To install the Remote Supervisor Adapter, complete the following steps:

1. Review the safety precautions in “Safety information” on page 135.

2. Turn off the server and attached devices and disconnect all external cables and

power cords.

3. To remove the cover, complete the following steps:
a. Remove the server from the rack (if necessary).
b. Remove the two screws from the back of the server.
c. Pull out on the cover release lever at the back of the server to release the

cover.

d. Slide the cover back, then up and off the server.

Attention: For proper cooling and airflow, replace the cover before
turning on the server. Operating the server for extended periods of time
(over 30 minutes) with the cover removed might damage server
components.

Installing options 63

Cover release
lever

Screws

4. Remove the expansion-slot cover from PCI slot 2. Store it in a safe place for

future use.
Attention: Expansion-slot covers must be installed in all vacant slots. This

maintains the electronic emission characteristics of the server and ensures
proper cooling of server components.

5. Remove the adapter from the static-protective package.

Attention: Avoid touching the components and gold-edge connectors on the
adapter.

6. Install the adapter as follows:
a. Carefully grasp the adapter by its top edge or upper corners, and align it

with PCI slot 2 on the system board.

Note: You must install the Remote Supervisor Adapter in PCI slot 2.

b. Press the adapter firmly into the PCI slot. Be sure it is firmly seated.

Attention: When you install the adapter in the server, be sure that it is
completely and correctly seated in the system-board connector before you
apply power. Incomplete insertion might cause damage to the system
board or the adapter. Note that power can also be provided to the adapter
through the system management connector (for the location of this
connector, see “Remote Supervisor Adapter components” on page 62).

7. Connect the internal cables to the adapter. Note that the 20-pin ribbon cable
(see “Inventory checklist” on page 60), which connects the system
management connector on the Remote Supervisor Adapter to the system
board at J57 (see “System board options connectors” on page 47), also supplies
power to the adapter.

64 Hardware Maintenance Manual: xSeries 330 Type 8675

Attention: Route cables so that they do not block the flow of air from the
fans.

8. Replace the cover on the server; then, reinstall the server in the rack (if
applicable) and connect all external cables.

9. Connect the ASM Interconnect module to the Remote Supervisor Adapter
using the ASM Interconnect port (P-P port) that is located on the adapter.

10. Connect one end of the ASM link cable (Category 5 cable) to the ASM
Interconnect module, and the other end to the ASM Interconnect port that is
located on the back of your server.

P

­P

11. Turn on the server.

Continue with “Connecting the power-supply adapter”.

Connecting the power-supply adapter

You may attach the power-supply adapter that comes with the Remote Supervisor
Adapter. After you connect the power supply adapter to the Remote Supervisor
Adapter, you can use the power cord to connect the power supply adapter to a
properly grounded electrical outlet or use the universal power cord (comes with
the Remote Supervisor Adapter) to connect the power supply adapter to a power
distribution unit (PDU) or to an uninterruptible power supply (UPS).

Note: Alternatively, power can be supplied to the adapter by connecting the

system-management connector of the adapter to the Remote Supervisor
Adapter connector (J57) on the system board using the 20-pin ribbon cable
that comes with the adapter.

To connect the power-supply adapter and power cord, complete the following
steps:

1. From the power-supply adapter 3, connect the power-supply control cable

2 to the power-supply adapter connector on the Remote Supervisor Adapter

ASM link cable

ASM Interconnect

module

Installing options 65

1.

2. Connect one end of the power cord 4 to the connector on the power supply
adapter 3.

3. Connect the other end of the power cord 5 to a properly grounded electrical
outlet.

Note: Alternately, you can connect one end of the universal power cord to the

power supply adapter; then, connect the other end to a power
distribution unit (PDU) or to an uninterruptible power supply (UPS).

4. Make sure that the Remote Supervisor Adapter power LED is green. For the
location of the power LED, see the illustration in “Cabling the Ethernet LAN
port” on page 67.

Continue with “Connecting the LAN and serial port cables”.

Connecting the LAN and serial port cables

You can manage your server remotely using the connections and user interfaces
that are described in Table 9 on page 66. Choose the interface method you want to
use to perform remote management; then, perform the indicated cabling
procedure.

If you plan to set up an ASM interconnect network, go to “Planning and cabling
your interconnect network” on page 77 for instructions about cabling the ASM
interconnect port and setting up the network. Then, return here to continue the
cabling procedures.

Table 9. Cabling tasks to enable remote access to the Remote Supervisor Adapter

User interface to Remote
Supervisor Adapter

ASM Web interface using
the HTTP protocol

Text-based user interface
using the TELNET
protocol

Connection to Remote
Supervisor Adapter

LAN using the Ethernet port “Cabling the Ethernet LAN

For the cabling procedure, see:

port” on page 67

66 Hardware Maintenance Manual: xSeries 330 Type 8675

Table 9. Cabling tasks to enable remote access to the Remote Supervisor
Adapter (continued)

User interface to Remote
Supervisor Adapter

Text-based user interface
using a modem or a null
modem

ASM Web interface using
point-to-point (PPP)
protocol

Text-based user interface
using the TELNET
protocol over PPP

Connection to Remote
Supervisor Adapter

Serial (COM) port “Cabling the serial (COM)

Cabling the Ethernet LAN port

To attach the Ethernet cables, complete the following steps.

Attention: To avoid damage to the Ethernet connector on the Remote Supervisor
Adapter, do not plug the ASM Interconnect module into the Ethernet (RJ-45) port.

1. Connect one end of a Category 5 Ethernet cable to the Ethernet port on the
Remote Supervisor Adapter. Connect the other end of the Ethernet cable to
your network.

2. Check the Ethernet LEDs. The location of the LEDs is shown in the following
illustration.

For the cabling procedure, see:

port” on page 68

Installing options 67

Ethernet link

LED (green)

Ethernet activity

LED (green)

Ethernet port
(RJ-45)

Serial port

(COM)

P

­P

ASM Interconnect port

(RJ-14)

Error LED

(amber)

External power
supply connector

P

-

P

Ethernet link

The green Ethernet link LED is lit when the Ethernet cable is connected
properly.

Ethernet activity

The green Ethernet activity LED is flashing when there is Ethernet
activity.

If you plan to use the serial port connection, continue with “Cabling the serial
(COM) port”; otherwise, go to “Updating the Remote Supervisor Adapter
firmware” on page 68.

Cabling the serial (COM) port

To cable the serial (COM) port, connect a modem or null modem cable to the serial
port on the Remote Supervisor Adapter. (These cables are not provided with the
server.)

Power LED
(green)

Continue with “Updating the Remote Supervisor Adapter firmware” on page 68.

Updating the Remote Supervisor Adapter firmware

You can use the IBM Remote Supervisor Utility program to check the firmware
level on the Remote Supervisor Adapter and to update the firmware. This Utility
program is a DOS utility on the IBM Remote Supervisor Adapter Support CD that
comes with the Remote Supervisor Adapter. You can obtain the latest firmware
code from the IBM Support Web site, http://www.ibm.com/pc/support.

After you initially configure the Remote Supervisor Adapter to enable remote
access through a Web connection, you can update the Remote Supervisor Adapter
firmware using the ASM Web interface. The procedures to initially configure the
Remote Supervisor Adapter for remote access are described later in this chapter.

68 Hardware Maintenance Manual: xSeries 330 Type 8675

For information about using the ASM Web interface to monitor your server, see the
IBM Remote Supervisor Adapter User’s Guide for the xSeries 330, which is available in
Adobe Acrobat Portable Document Format (PDF) on the IBM Documentation CD.

To update the Remote Supervisor Adapter firmware, complete the following steps:

1. Turn on the server.

2. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes power-on self-test
(POST).

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM
drive.

3. The CD starts automatically and the IBM Remote Supervisor Utility window
opens.

4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Update System
Management Firmware; then, press Enter. A warning window opens.

5. Press Enter to continue. The Firmware Update Options Menu window opens.

6. Use the arrow keys to select Normal Flash - All subsystems; then, press Enter.

Installing options 69

7. The Firmware Update Status window opens and displays a message to confirm
you want to update the firmware. Press Enter. The system updates the Remote
Supervisor Adapter firmware.

8. When the Remote Supervisor Adapter firmware update process is complete,
press Enter to return to the Utility program main window.

Continue with “Configuring your system to enable remote access to the Remote
Supervisor Adapter” on page 71.

70 Hardware Maintenance Manual: xSeries 330 Type 8675

Configuring your system to enable remote access to the Remote
Supervisor Adapter

The Remote Supervisor Adapter requires initial configuration to enable remote
access through the Ethernet and serial ports. From Table 10, choose the interface
method by which you want to perform remote management; then, perform the
indicated configuration procedure.

Table 10. Configuration tasks to enable remote access to the Remote Supervisor Adapter

User interface to Remote
Supervisor Adapter

ASM Web interface using
the HTTP protocol

Text-based user interface
using the TELNET protocol

Text-based user interface
using a modem or a null
modem

ASM Web interface using
point-to-point (PPP)
protocol

Text-based user interface
using the TELNET protocol
over PPP

Connection to Remote
Supervisor Adapter

LAN using the Ethernet port “Configuring the Ethernet

Serial (COM) port “Configuring the serial port” on

For the configuration
procedure, see:

settings” on page 71

page 73

“Configuring the serial port” on
page 73 and “Setting up
point-to-point protocol” on
page 74

For detailed information about using the ASM Web interface and the text-based
user interface, see the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

Configuring the Ethernet settings

If you have an accessible, active, and configured dynamic host configuration
protocol (DHCP) server on your network, the hostname, IP address, gateway
address, subnet mask, and DNS server IP address are set automatically. You do not
need to perform further configuration tasks to enable the Ethernet connection
because the default value for the DHCP Setting field is Enabled. If you need to
configure the serial port, go to “Configuring the serial port” on page 73; otherwise,
go to “Completing the installation” on page 76.

If you do not have a DHCP server on your network, complete the following steps
to configure the Ethernet port:

1. If you completed the update firmware procedure and the Utility program
main window is open, go to step 4; otherwise, continue with step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM
drive.

Installing options 71

4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.

5. Use the arrow keys to select Ethernet Settings; then, press Enter.
The Ethernet Settings window opens.

Note: The values in the following window are only examples; your settings

will be different.

6. Use the arrow keys to navigate to each field. Your system administrator can
provide the information for the following fields:

Network Interface

IP Address

Subnet Mask

Gateway

72 Hardware Maintenance Manual: xSeries 330 Type 8675

The default value is Enabled; verify that it is still set to Enabled.

Type the IP address of the Remote Supervisor Adapter.

Type the subnet mask used by the Remote Supervisor Adapter. The
default value is 255.255.255.0.

Type your network gateway router.

Host Name

Type the IP hostname of the Remote Supervisor Adapter. The default
hostname is ASMA <burned-in MAC address>.

For detailed information about the Ethernet settings, see the IBM Remote
Supervisor Adapter User’s Guide for the xSeries 330.

7. You must change the DHCP Setting field to Disabled. The default value is

Enabled.

8. Press F6 to apply the change.

9. Press Esc. In the Warning window that opens, press Enter to restart the

Remote Supervisor Adapter.

10. Press Esc to return to the Configuration Settings window.

11. If you need to configure the serial port, go to “Configuring the serial port”;

otherwise continue with step 12.

12. Press Esc to return to the Utility program main window.

13. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

14. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.

Continue with “Completing the installation” on page 76.

Configuring the serial port

To configure the Remote Supervisor Adapter serial port for access using a modem
or null modem, complete the following steps:

1. If you completed the procedure for configuring the Ethernet port and the
Configuration Settings window is open, go to step 5; otherwise, continue with
step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST. The CD starts
automatically and the IBM Remote Supervisor Utility window opens.

Note: If you do not insert the CD and close the CD-ROM drive before POST

4. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter. The Configuration Settings window opens.

5. Use the arrow keys to select Modem Settings; then, press Enter.
The Modem Settings window opens.

completes, you must restart the server with the CD in the CD-ROM
drive.

Installing options 73

Note: The values in the following window are only examples; your settings

will be different.

6. Verify the following serial port values:

Baud Rate

The default is 57600. Make sure that the baud rate matches the baud
rate of the device you are connecting to the serial port on the Remote
Supervisor Adapter.

Parity The default is None.
Stop Bits

The default is 1.

Note: The data bits value is preset to 8 and cannot be changed.

For detailed information about the serial port and modem settings, see the
IBM Remote Supervisor Adapter User’s Guide for the xSeries 330.

7. If you make changes to the serial port settings, press F6 to apply the changes.

8. Press Esc to return to the Configuration Settings window.

9. If you need to set up PPP, go to “Setting up point-to-point protocol”;

otherwise, continue with step 10.

10. Press Esc to return to the Utility program main window.

11. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.

Continue with “Setting up point-to-point protocol” on page 74.

Setting up point-to-point protocol

The Remote Supervisor Adapter serial port supports point-to-point protocol (PPP).
The PPP enables TCP/IP communication over the serial port, which enables
Web-based management and TELNET sessions over a modem.

To set up PPP, complete the following steps:

74 Hardware Maintenance Manual: xSeries 330 Type 8675

1. If you completed the procedure for configuring the serial port and the
Configuration Settings window is open, go to step 6; otherwise, continue with
step 2.

2. Turn on the server.

3. Insert the IBM Remote Supervisor Adapter Support CD into the CD-ROM drive

and close the CD-ROM drive before the server completes POST.

Note: If you do not insert the CD and close the CD-ROM drive before POST

completes, you must restart the server with the CD in the CD-ROM
drive.

4. The CD starts automatically and the IBM Remote Supervisor Utility window
opens.

5. Use the Up Arrow and Down Arrow keys (↑ and ↓) to select Configuration
Settings; then, press Enter.

The Configuration Settings window opens.

6. Use the arrow keys to select PPP Settings; then, press Enter.
The PPP Settings window opens.

Note: The values in the following windows are only examples; your settings

will be different

7. Use the arrow keys to navigate to each field. Verify the values in the following
fields:

Network Interface

IP Address

Subnet Mask

Line Type

Remote IP Address

The default is Disabled. Change this field to Enabled.

The default value is 192.96.1.1. Make sure that the client is configured
to allow the server to assign this IP Address.

The default value is 255.255.255.255.

The default is PPP.

The default value is 192.96.1.2.

Installing options 75

Authentication Protocol

The default is CHAP then PAP. Make sure that the value in this field
matches your client settings.

For detailed information about the PPP settings, see the IBM Remote Supervisor
Adapter User’s Guide for the xSeries 330.

8. Press F6 to apply.

9. Press Esc to return to the Configuration Settings window.

10. Press Esc to return to the Utility program main window.

11. Use the arrow keys to select Exit Utility from the menu or press Esc to close

the Utility program.

12. Remove the CD from the CD-ROM drive. The Remote Supervisor Adapter
restarts automatically.

Continue with “Completing the installation” on page 76.

Completing the installation

To complete the installation of the Remote Supervisor Adapter, do the following:

1. If you did not restart the server after installing the Advanced System

Management device drivers, restart the server now.

Note: You do not need to restart the server if you are running the Windows

NT operating system.

2. See the IBM Remote Supervisor Adapter User’s Guide for the xSeries 330 for

detailed instructions about completing the configuration of the Remote
Supervisor Adapter features. These features include the following:

v Defining the login IDs and passwords
v Selecting the events that will receive alert notification
v Monitoring remote server status using the ASM Web interface or a text-based

user interface

If you want to set up an ASM interconnect network, continue to “Planning and
cabling your interconnect network” on page 77.

Your ASM interconnect network can include as many as 12 individual ASM
connections in a single bus. These connections can include Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters. After your clients and servers
are connected, they use the ASM interconnect network to share ASM resources,
information, and alerts between multiple servers, without having to add additional
communications hardware or network interface adapters.

An ASM interconnect network is established to provide two levels of functionality.
First, the ASM interconnect network enables you to use information managed by
Remote Supervisor Adapters, ASM processors, and ASM PCI Adapters, to
configure settings and to control the servers where other Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters on your network reside.
Secondly, the ASM interconnect network enables other interconnect network
devices to use the resources (Ethernet or modem) of other Remote Supervisor
Adapters, ASM processors, and ASM PCI Adapters in the ASM interconnect
network for sending alerts. This functionality is used when Remote Supervisor
Adapters, ASM processors, or ASM PCI Adapters cannot send an alert and must
forward the information to another Remote Supervisor Adapter, ASM processor, or
ASM PCI Adapter to send the alert.

76 Hardware Maintenance Manual: xSeries 330 Type 8675

Planning and cabling your interconnect network

The newest Remote Supervisor Adapter must be the main interconnect gateway to
your ASM interconnect bus.

Note: To ensure the stability of your system, be sure to have the latest level of

firmware installed on the Remote Supervisor Adapter that is the main
interconnect gateway for the ASM interconnect network.

The latest level of firmware is available on the IBM Support Web site at
http//:www.ibm.com/support. The Remote Supervisor Adapter forwards the ASM
information generated by the servers attached to the ASM interconnect bus to
other servers on your Ethernet network. The connected ASM processors and ASM
PCI Adapters are managed through the new user interface and Web browser access
of the Remote Supervisor Adapter.

You must install an ASM Interconnect module on the Remote Supervisor Adapter
and on each of the servers that you plan to connect to the ASM interconnect
network bus. If your server has an integrated RS-485 ASM interconnect port (the
xSeries 330 server has an integrated ASM interconnect port) you do not need to
install an ASM Interconnect module between servers. However, you still need to
install an ASM Interconnect module to connect the Remote Supervisor Adapter to
the ASM processor.

To connect your servers, note the following setup and configuration considerations:
v Make sure that the ASM interconnect network is set up as a bus, not as a ring.

You must connect the servers to the ASM interconnect network in a series, with
terminated beginning and end points.

v Make sure that the total combined length of all Ethernet cables connecting the

server in the ASM interconnect network does not exceed 91.4 M (300 ft).

v Each Remote Supervisor Adapter, ASM PCI adapter, or ASM processor that is

connected to the ASM interconnect network bus counts as one connection. For
example, if an ASM PCI adapter is installed in a server that has an ASM
processor, the processor and the adapter are connected to each other using one
ASM interconnect connection but the processor and the adapter count as two
connections on the ASM interconnect network bus.

v Be sure that the latest level of firmware is installed on the Remote Supervisor

Adapter that is the entry for the interconnect network. For more information on
updating firmware, see “Updating the Remote Supervisor Adapter firmware” on
page 68.

Forwarding alerts

Remote Supervisor Adapters, ASM PCI adapters, and ASM processors that are
connected to an ASM interconnect network share resources and
system-management information. This section provides information on how alerts
are forwarded in the ASM interconnect network.

One benefit of an ASM interconnect network is remote access and alert redundancy
for several managed servers at the same location. Alerts are typically sent only
once (per connection type), but the alert is forwarded again in certain situations.

For example, on a 3 ASM processor network where ASM processor 1 generates a
modem alert, but does not have a modem and the remaining ASM processors have
modems, the following might occur:

Installing options 77

v If ASM processor 1 generates the alert and sends it to ASM processor 2 to send,

and the dial-out on ASM processor 2 fails, the alert is not forwarded to ASM
processor 3. This might happen if the modem is connected to ASM processor 2
but the modem cannot obtain a dial tone.

v If ASM processor 1 generates an alert and if within a 45 second window prior to

the ASM processor 1 generating the alert the modem is unplugged from ASM
processor 2, ASM processor 1 forwards the alert to ASM processor 2 (since ASM
processor 1 ″thinks″ ASM processor 2 has an available modem). When ASM
processor 2 receives the forwarded alert it determines that a modem is attached
and forwards the alert to ASM processor 3. Therefore, depending upon the time
frame within which a resource (modem) fails the alert might be forwarded
multiple times until an interconnect device can send the alert.

During normal operation, each Remote Supervisor Adapter, ASM processor, or
ASM PCI adapter on the ASM interconnect network communicates with the other
processors and adapters on the network. Processors or adapters that have a
modem or Ethernet connection notify the other processors and adapters that these
communications resources are available for use by other servers on the ASM
interconnect network. These resources are then used as ASM interconnect network
resources, enabling Remote Supervisor Adapters, ASM processors, or ASM PCI
adapters on the ASM interconnect network to send alerts using a modem or the
network, even if they do not have a modem or network connection physically
attached.

When alerts are generated, they are forwarded to the Remote Supervisor Adapter,
ASM processor, or ASM PCI adapter on the ASM interconnect network that has the
communication resources to forward the alert. If no system on the ASM
interconnect network meets the requirements, the alert is set for transmission if the
connection type is configured or becomes available later.

If multiple modems or multiple network connections exist in the ASM interconnect
network, you cannot specify which system will receive an alert or which will use
its modem or network connection to forward the alert. If an alert is forwarded to
another Remote Supervisor Adapter, ASM processor, or ASM PCI adapter that is
unable to deliver the alert (for example, the modem it is configured to use has
failed or the network cannot resolve the destination IP address), the processor or
adapter attempts to forward the alert to another system on the ASM interconnect
network that has the communication resources to forward the alert.

Cabling for the ASM interconnect network

Use this procedure to cable for the ASM interconnect network. Depending upon
the servers you have, you might need additional ASM Interconnect modules or
CAT 5 or CAT 3 Ethernet cables. This table lists some of the IBM Netfinity and
IBM xSeries products and indicates if they have an integrated RS-485 ASM
interconnect connection, or if you need to use an ASM Interconnect module to set
up the ASM interconnect network.

Table 11. ASM interconnect network server list

Server Name ASM Interconnect module needed

xSeries 220 yes
Netfinity 5000 yes
Netfinity 5500 yes
Netfinity 5500-M10 yes

78 Hardware Maintenance Manual: xSeries 330 Type 8675

Table 11. ASM interconnect network server list (continued)

Server Name ASM Interconnect module needed

Netfinity 5500-M20 yes
Netfinity 5600 or xSeries 240 yes
Netfinity 4500R or xSeries 340 yes
xSeries 330 no
Netfinity 6000R or xSeries 350 no
Netfinity 7600 no
Netfinity 7100 no

Installing the ASM Interconnect module on the xSeries 330

The ASM Interconnect module connects the Remote Supervisor Adapter to the
ASM interconnect network. This module comes with the Remote Supervisor
Adapter option. For detailed instructions about installing the ASM Interconnect
module on servers with ASM processors and ASM PCI adapters, see the
documentation that comes with those devices.

To connect the ASM Interconnect module to the Remote Supervisor Adapter,
complete the following steps.

1. Connect the ASM Interconnect module to the ASM Interconnect port.

Note: The following illustration shows a Remote Supervisor Adapter installed

in an xSeries 330 server.

P

­P

ASM Interconnect port
(P-P) on the Remote
Supervisor Adapter

ASM Interconnect

module

ASM Interconnect port
on xSeries 330
RS-485 Port (A)

ASM link cable

2. Connect one end of the ASM link cable (Cat 5 or 3 Ethernet cable) to the ASM

Interconnect module, and connect the other end of the link cable to the RS- 485
port.

Installing options 79

ASM interconnect network configuration examples

The illustrations in this section show sample ASM interconnect network
configurations.

In the following example, a Remote Supervisor Adapter is installed in an xSeries
330 server. The xSeries 330 server with the Remote Supervisor Adapter will act as
the gateway interconnect network, forwarding system-management data generated
by the other systems in the ASM interconnect network bus to the
system-management administration system that is connected to the network. This
is an environment that is using all xSeries 330 servers.

Note: You might need to supply additional cables or connectors to set up the ASM

interconnect network.

Com port

Redundant

Power

RS-485

LAN

Server 1

CAT5/CAT3
Ethernet cable

Server 2

xSeries 330 xSeries 330 xSeries 330 xSeries 330

Note: There are no Remote Supervisor Adapters installed in servers 2 through 5.

Server 3 Server 4 Server 5

ASM Interconnect

module

80 Hardware Maintenance Manual: xSeries 330 Type 8675

In the following example, a Remote Supervisor Adapter is installed in an xSeries
330 server. This view shows the top server in a rack of xSeries servers with a
Remote Supervisor Adapter installed. The xSeries 330 with the Remote Supervisor
Adapter will act as the network interconnect, forwarding system-management data
generated by the other systems in the ASM interconnect network bus to the system
management administration system that is connected to the network. This is an
environment that is using all xSeries 330 servers.

Com port

Redundant

Powe r

RS-485

LAN

Server 1

Ethernet cable
with RJ-45 connectors

RS-485(B)

RS-485(B)

RS-485(B)

RS-485(A)

RS-485(A)

RS-485(A)

ASM Interconnect

module

Installing options 81

In the following example, modems are connected to the ASM PCI adapters that are
included with the servers that are connected at each end of the ASM interconnect
network bus. Placing modems at opposite ends of the ASM interconnect network
bus ensures that if an ASM interconnect connection in the bus fails, all of the
systems on the ASM interconnect network have access to a modem to forward
system-management data to the remote system-management administrator. This is
an environment with different models of servers.

Remote system

Modem

management
administrator's system

Modem

Hard disk drives

The server supports two 26 mm (1-inch) slim 3.5-inch hot-swap SCSI hard disk
drives.

Note: You can hot-swap a hard disk drive without interrupting processing and

Modem

ASM

Interconnect

module

Remote

Supervisor

Adapter

xSeries 350

xSeries 220

xSeries 350

without data loss only if all the following conditions exist.
v The drive is a hot-swappable, SCSI, low voltage differential (LVD) drive

with a single connector attached (SCA) connector

v A SCSI backplane is installed in your system
v A ServeRAID adapter that is configured as RAID 1 is installed in your

system

xSeries 350

82 Hardware Maintenance Manual: xSeries 330 Type 8675

If you use any other ServeRAID or SCSI configuration, you cannot hot-swap
a hard disk drive; you must turn the server off and unplug the power cord
before installing or replacing the drive.

Each hot-swap hard disk drive tray has a status and an activity light located on the
upper-right corner of tray.

Hard disk drive
activity light

Hard disk drive
status light

These lights are used to show when there is drive activity or, in some cases, when
there is a problem with your hard disk drive.

Notes:

1. The hard disk drive bays connect to a SCSI backplane. This backplane is the
printed circuit board behind the bay and is connected to J4 on the system
board.

2. The backplane controls the SCSI IDs for the hard disk drives.

Hard disk drive considerations

Before you install a hard disk drive, review the following.

v Inspect the drive tray for any signs of damage.
v Ensure that the drive is installed properly in the tray.
v To maintain proper system cooling, do not operate the server for more than two

minutes without either a drive or a filler panel installed in each bay.

v If the server has a ServeRAID adapter installed; refer to the documentation

provided with the ServeRAID adapter for information about adding a drive.

v Read the safety precautions listed in “Safety information” on page 135,

“Handling static-sensitive devices” on page 138.

v Check the instructions that come with the drive for more information about

installing the drive.

Installing or replacing a hot-swap SCSI hard disk drive

Note: If the server has the hot-swap backplane and a ServeRAID adapter

configured as RAID 1 installed, you can hot-swap SCSI drives without data
loss. If you use any other ServeRAID or SCSI configuration, you cannot
hot-swap a hard disk drive; you must turn the server off and unplug the
power cord before installing or replacing a drive. For more information
about hot-swapping drives, see the documentation provided with the
ServeRAID adapter.

Complete the following steps to install or replace a hot-swap hard disk drive:

Installing options 83

Attention: When you handle static sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.

1. Review the information in “Before you begin” on page 48.

2. Remove the filler panel or defective hard drive from one of the hard disk drive

bays.

3. Install the new hard disk drive in the drive bay:
a. Ensure the tray handle is open (that is, perpendicular to the drive).
b. Align the rails on the drive assembly with the guide rails in the drive bay.
c. Gently push the drive assembly into the bay until the drive connects to the

backplane.

d. Push the tray handle toward the closed position until it locks the drive in

place.

Note: The illustrations in this document might differ slightly from your

hardware.

Filler panel

4. Check the hard disk drive status indicators to verify that the hard disk drives

are operating properly.
v If the amber light is on continuously, the drive has failed (only when a

ServeRAID adapter is installed.

v If the amber light flashes slowly (one flash per second), the drive is being

rebuilt (only when a ServeRAID adapter is installed).

v If the amber light flashes rapidly (three flashes per second), the controller is

identifying the drive.

Working with memory

The xSeries 330 supports 256 MB, 512 MB, and 1 GB 133 MHz, ECC, SDRAM,
registered x4 (Chipkill) DIMMs.

Note: Chipkill Memory protection is disabled if any DIMM in your server is not

an x4 DIMM.

Hard disk drive

Drive tray

Drive tray handle
(in open position)

See the ServerProven list at http://www.ibm.com/pc/compat/ for a list of
memory modules for use with the server.

84 Hardware Maintenance Manual: xSeries 330 Type 8675

About MXT memory

The IBM MXT technology on the server expands the capacity of the DIMMs
installed on the server. Depending on the applications running and the load on the
system, MXT can expand your server usable memory to nearly twice the amount
of physical memory.

Important: To activate the MXT technology on the server:
v The MXT device driver, if any, for the operating system must be installed and

loaded. See “Using MXT memory” on page 37 for more information.

v The MXT Aware OS setting must be Enabled (the default value) and the Report

Real setting must be Disabled (the default value) in Core Chipset Control in

the Advanced Setup section of the Configuration/Setup utility program.

How you determine whether MXT is activated depends on your operating system.
In Windows 2000, for example, you can look at the memory in the Task Manager:
under Physical memory on the Performance page, if the amount of memory in
Total is greater than the amount of physical memory you have installed in the
server, then MXT is activated. In Red Hat Linux 7, there are two ways to confirm
that Linux MXT support is running:

v The directory /proc/sys/mxt exists.
v The memory size reported in /proc/meminfo is greater than the memory size

reported on the first BIOS screen after you power on.

Note: To disable MXT support for either operating system, change the MXT

Aware OS setting in Core Chipset Control in the Advanced Setup section

of the Configuration/Setup utility program to Disabled.

The MXT device driver for Windows 2000 is located on the ServerGuide Setup and
Installation CD in images\en\setupmxt.exe. Use the ServerGuide program to install
the MXT device driver or download and install the latest MXT driver from
http://www.ibm.com/pc/support/ on the World Wide Web.

Memory considerations

Adding memory to the server is an easy way to improve system performance. You
can increase the amount of memory in the server by installing dual inline memory
modules (DIMMs). The server uses an interleaved memory configuration, which
allows you to add, remove, or replace one memory in sets, or pairs. The DIMMs in
a pair must be identical to each other (same size (in MB), type, and speed), but
may be a different size from the other pair in the server.

The server comes with two dual inline memory modules (DIMMs) installed on the
system board in DIMM connectors 1 and 4. Install additional memory as a
matching pair of DIMMs in connectors 2 and 3. See the following illustration for

Installing options 85

memory connector locations.

Connector 1

Connector 2

Connector 3

Connector 4

Installing memory

Complete the following steps to install a pair of DIMMs:

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to
“Handling static-sensitive devices” on page 138.

1. Review the information in “Before you begin” on page 48 and the
documentation that comes with your option.

2. Turn off the server and peripheral devices

3. Remove all power cords and external cables; then, remove the cover (see

“Removing the cover” on page 51 for details).

4. If necessary, remove the PCI card in slot 2 for easier access to the DIMM
connectors.

5. Touch the static-protective package containing the DIMM to any unpainted
metal surface on the server. Then, remove the DIMM from the package.

Attention: To avoid breaking the retaining clips or damaging the DIMM
connectors, handle the clips gently.

6. Install the DIMM in the connector.
Attention: To prevent damage to the DIMM connectors do not force the

memory module into the connector.

86 Hardware Maintenance Manual: xSeries 330 Type 8675

a. Push the retaining clip at either end of the connector away from the

connector to open it for the DIMM.

DIMM 2

DIMM 1

DIMM 4

Connector 1

Connector 2

Connector 3

Connector 4

b. Turn the DIMM so that the index slots align correctly with the connector.

Note: The DIMM has two index slots, one in the center and the other on

the left half of the DIMMS connector edge.

c. Insert the DIMM into the connector by pressing on both corners of the

DIMM at the same time. Be sure to press straight into the connector. The
retaining clips automatically close.

d. When installing a memory module be sure that no gap exists between the

DIMM and the retaining clips. If a gap does exist between the memory
module and the retaining clips, remove the DIMM; then, reinsert the DIMM
properly.

e. Install the second DIMM of the pair in the remaining DIMM connector.

Note: If you have other options to install, install them now.

7. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords. See “Installing the cover” on
page 93 for more information.

8. Turn on the server.

Note: When you restart the server, the system displays a message indicating

that the memory configuration has changed.

v If you installed additional memory after the MXT device driver, then you

must refer to the ″MXT Read Me″ file for the operating system regarding
requirements to determine whether ″Page File″ size adjustments are needed.

v If you installed additional memory, start the Configuration/Setup Utility

program and select Save Settings.

v If you just replaced a failed DIMM, you must start the Configuration/Setup

Utility program, select Advanced Setup, select Memory Settings, highlight
the connector or bank of connectors that you want to enabled, and then
select Enable.

v In some memory configurations, the 3-3-3 beep code might sound during

POST followed by a blank display screen. If this occurs and the Boot Fail
Count feature in the Start Options of the Configuration/Setup Utility is set to
Enabled (its default setting), you must restart the server three times (a

Installing options 87

″three-boot reset″) to force the system BIOS to reset the memory connector or
bank of connectors from Disabled to Enabled.

Installing a microprocessor

The server comes with one or two microprocessors installed on the system board.
If you have two, or had one and you installed a second microprocessor, the server
can operate as a symmetric multiprocessing (SMP) server. With SMP, certain
operating systems and application programs can distribute the processing load
between the microprocessors. This enhances performance for database and
point-of-sale applications, integrated manufacturing solutions, and other
applications.

Notes:

1. Before you install a new microprocessor, review the documentation that comes
with the microprocessor, so that you can determine whether you need to
update the server basic input/output system (BIOS). The latest level of BIOS
for the server is available through the World Wide Web.

2. Obtain an SMP-capable operating system (optional). For a list of supported
operating systems, see http://www.ibm.com/pc/us/compat/ on the World
Wide Web.

3. If the server comes with one microprocessor, it is installed in microprocessor
connector 1. This is the startup (boot) microprocessor. If you install a second
microprocessor in microprocessor connector 2, the two microprocessors will
share the system load after the system has started.

The following illustration shows the locations of the microprocessors on the
system board.

Microprocessor 2
(U79)

Microprocessor 1
(U47)

88 Hardware Maintenance Manual: xSeries 330 Type 8675

Attention: To avoid damage and ensure proper server operation install
microprocessors that are the same type, and have the same cache size, have the
same clock speed, and have the same stepping levels (revision levels).
Microprocessor internal clock frequencies and external clock frequencies must be
identical. To determine the stepping level, see the documentation that comes with
the microprocessor. See the ServerProven list at http://www.ibm.com/pc/compat
for a list of microprocessors for use with the server.

Complete the following steps to install an additional microprocessor:

Attention: When you handle static-sensitive devices, take precautions to avoid
damage from static electricity. For details on handling these devices, refer to the
following Web site and use a search term of ESD: http://www.ibm.com/

1. Review the safety precautions listed in “Safety information” on page 135.

2. If the server is running an operating system, shut down the operating system

and then turn off the server and peripheral devices.

3. Remove all Power cords and external cables; then, remove the cover (see
“Removing the cover” on page 51 for details).

4. Lift up the microprocessor-release lever and remove the terminator card from
the microprocessor connector. (After you remove the new microprocessor from
the static-protective package, place the terminator card in the bag and store it
in a safe place. You will need to install the terminator card again if you ever
remove the microprocessor and do not replace the microprocessor.)

Terminator
card

Microprocessor­release lever

Microprocessor
connector

Rear of server

5. Install the microprocessor:
a. Touch the static-protective package containing the new microprocessor to

any unpainted metal surface on the server; then, remove the microprocessor
from the package.

b. Orient the microprocessor over the microprocessor connector as shown in

the illustration. Carefully press the microprocessor into the connector.

Installing options 89

Note: To avoid bending the pins on the microprocessor, do not use excessive

force when pressing it into the connector.

Microprocessor
orientation indicator

Microprocessor­release lever

Microprocessor

Microprocessor
connector

Rear of server

6. Push the microprocessor-release lever down to lock the microprocessor into

place.

7. Install the heat sink on the microprocessor:
a. Peel the plastic protective strip off the bottom of the heat sink. Make sure

the square of thermal material is still on the bottom of the heat sink.

b. Align and place the heat sink on top of the microprocessor.

Note: Locate the slot in the channel of the heat sink. Orient the heat sink so

the slot will be at the rear of the server.

c. Align and place the clip over the heat sink; then, snap the clip into place

over the heat sink with the heat sink release lever in the up position.

Note: If you remove the microprocessor later, remember to install the

terminator card in the appropriate microprocessor connector.

90 Hardware Maintenance Manual: xSeries 330 Type 8675

d. When the clip is in place, press the heat sink release lever down into the

locked position.

Slot

Top view of

heatsink

Terminator card

Heat sink release

lever

Clip

Heat sink

Microprocessor

8. Replace the cover on the server; then, reinstall the server in the rack and

connect all external cables and power cords. For more information see,
“Installing the cover” on page 93.

9. Start the server and run the Configuration/Setup Utility program.

Replacing a fan assembly

The server comes with six replaceable fans: four thick fans that cool the
microprocessors, and two thinner fans behind the hard disk drives.

Attention: Replace a fan that has failed within 48 hours to help ensure proper
cooling.

Complete the following steps to replace the fan assembly:

1. Review the safety precautions listed in “Safety information” on page 135.

2. Turn off the server and peripheral devices.

3. Remove all power cords and external cables from the server; then, remove the

server from the rack and remove the cover. See “Removing the cover” on
page 51 for details.

4. Determine which fan to replace by checking the LED at each fan; a lit LED
indicates the fan to replace. See “Identifying problems using status LEDs” on
page 17.

Note: The fan LEDs are illuminated by the Light Path Diagnostics circuit.

5. Remove the fan from the server:
a. Disconnect the fan cable from the system board.
b. Lift the fan away from the server.

Installing options 91

6. Orient the fan so that the air flow arrow on the side of the fan is pointing
toward the rear of the server.

Note: Proper air flow is from the front to the rear of the server.

7. Push the replacement fan assembly into the server until it is fully seated to
the bottom of the bracket.

Note: The following illustration might differ slightly from your hardware.

Air flow

8. Connect the fan cable to the system board.

Note: To avoid damage to the server, fan cables must always be routed on the

sides of the fans. Cables routed on the bottom of the fan can get cut by
the fan bracket. Cables on the top will cause problems when replacing
the cover and reinstalling the server in a rack.

9. Replace the cover on the server; then, reinstall the server in the rack and
connect all external cables and power cords. See “Installing the cover” on
page 93).

10. Start up the system. The system-error light will either remain on or turn off. If
the system-error light remains on you will have to turn off the server to
perform further troubleshooting.

92 Hardware Maintenance Manual: xSeries 330 Type 8675

Installing the cover

To install the server cover:

1. Clear any cables that might impede the replacement of the cover.

Important: Before sliding the cover forward, make sure that all of the tabs on
the cover will engage the ledge at the front of the server properly. If all the tabs
do not engage teh ledge properly, it will be extremely difficult to remove the
cover later.

2. Install the cover by placing it into position and sliding it forward. Make sure
the cover engages the tabs at the front and rear of the server.

3. Install the screws and secure the cover as shown.
The following information describes the cover installation procedure.

Screws

4. Reinstall the server in the rack .

5. Reconnect the power cord and all external cables to the server, then plug the

power cords into properly grounded electrical outlets.

Input/output ports and connectors

The following illustration shows the input/output connectors (ports) and the
expansion slots on the rear of the server.

Ethernet 1 speed
indicator (green)

Ethernet 1 link
indicator (green)

Ethernet 2 link

indicator (green)
Ethernet 2 speed
indicator (green)

The server has the following input/output connectors:

v Serial connector
v Universal Serial Bus (USB) connectors
v Cable Chaining Technology (C2T) connectors
v Ethernet connectors
v Advanced System Management (ASM) connectors

Advanced System
Management RS-485 connectors

C2T (Out) connector

Select light (green)

USB 2
connector

Power-on
light (green)

USB 1
connector

System error
light (amber)

Serial connector

C2T (In) connector

Installing options 93

Serial port and connector

The server has one standard serial connector (port). Some application programs
require specific ports, and some modems function properly only at certain
communication port addresses. You might need to use the Configuration/Setup
Utility program to change communication port address assignments to prevent or
resolve address conflicts. This serial port is also manually configurable from inside
of the server. The following table lists the function of each of the connectors which
can be used to manually configure the serial port. You will also need to refer to the
figure in “System board options connectors” on page 47.

Connectors Port Description

J68 Serial A / Systems

Management Port

J39 Serial Port B Used by operating system only.
J65 Management Port Used by ASM processor to utilize modem dial-up

Default connection. Used by operating system and
ASM processor. Modem can be connected so that the
system can dial out during problems.

The ASM processor controls this port when the
system is powered off and while the system powers
on. When the operating system begins to load,
control of this port switches to the operating system.

functions. This port is dedicated to the ASM
processor and is not available to the operating
system.

Serial port assignments

Some modems function properly only at certain communication port addresses.
You might need to use the Configuration/Setup utility to change communication
port address assignments to prevent or resolve address conflicts.

Viewing or changing the serial-port assignments

To view or change the serial-port assignments:

1. Restart the server and watch the monitor screen.

2. When the message Press F1 for Configuration/Setup appears, press F1.

3. From the main menu, select Devices and I/O Ports; then, press Enter.

Note: The Devices and I/O Ports choice appears only on the full configuration

menu. If you set two levels of passwords, you must enter the
administrator password to access the full configuration menu.

4. Select the serial port; then, use the arrow keys to advance through the settings
available.

5. Select Save Settings; then, select Exit Setup to exit from the
Configuration/Setup Utility main menu.

Serial-port connector

The following table shows the pin-number assignments for the 9-pin, male D-shell
serial-port connector on the rear of the server. These pin-number assignments
conform to the industry standard.

1

5

94 Hardware Maintenance Manual: xSeries 330 Type 8675

69

Table 12. Serial-port connectors pin-number assignments

Pin Signal Pin Signal

1 Data carrier detect 6 Data set ready
2 Receive data 7 Request to send
3 Transmit data 8 Clear to send
4 Data terminal ready 9 Ring indicator
5 Signal ground

Universal Serial Bus ports

The server has two Universal Serial Bus (USB) connectors. USB is a serial interface
standard for telephony and multimedia devices. It uses Plug and Play technology
to determine the type of device attached to the connector and configures it
automatically.

Notes:

1. If you attach a standard (non-USB) keyboard to the keyboard connector, the
USB ports and devices will be disabled during the power-on self-test (POST).

2. If you install a USB keyboard that has a mouse port, the USB keyboard
emulates a mouse and you will not be able to disable the mouse settings in the
Configuration/Setup Utility program.

USB cables and hubs

You need a 4-pin cable to connect devices to USB 1 or USB 2. If you plan to attach
more than two USB devices, you must use a hub to connect the devices. The hub
provides multiple connectors for attaching additional external USB devices.

USB technology provides up to 12 Mbps speed with a maximum of 127 external
devices and a maximum signal distance of five meters (16 ft.) per segment.

USB-port connectors

Each USB port has an external connector on the rear of the server for attaching
USB compatible devices.

14

The following table shows the pin-number assignments for the USB-port
connectors on the rear of the server.

Table 13. USB-port connector pin-number assignments

Pin Signal

1 VCC
2 -Data
3 +Data
4 Ground

C2T ports

There are two Cable Chaining Technology (C2T) connectors on the rear of the
server labeled ″IN″ and ″OUT″. These conectors operate the C2T ports to create a

Installing options 95

communications chain between server and a console (monitor, mouse, and
keyboard). To share the same monitor, keyboard, and pointing device with serveral
servers, you must connect the server together with C2T interconnect cables through
the C2T (In) and C2T (Out) connectors.

The following illustration shows a C2T interconnect cable.

Note: The highest video mode supported in the C2T chain is 1024 X 768.

Connect a C2T cable from the C2T (Out) to the C2T (In) connector of another
xSeries 330 server.

Connect a C2T breakout cable to the C2T (Out) connector of the last server in the
chain; then, connect your monitor, keyboard, and pointing device to the device
breakout cable.

96 Hardware Maintenance Manual: xSeries 330 Type 8675