IBM xSeries 240 Installation Manual

Install the server in

®

xSeries 240

Installation Guide

the rack, if required

Install options:

• Drives

• Microprocessors

• Adapters

• Power supplies

• Memory

Cable the server

and options

Welcome. . .

Thank you for buying an IBM xSeries server.

Start the server

This server

Installation Guide

contains information for setting up and configuring your server.

For detailed information about your server, view the

User's Reference

on the

Documentation CD.

You can also find the most current information about your server on the IBM Web site at: http://www.ibm.com/pc/support

Did the server start correctly?

Ye s

Use ServerGuide™

to setup and

configure hardware

Did configuration

complete?

Ye s

Use

ServerGuide to

install operating

system?

Ye s

Use ServerGuide to install applications, such as IBM systems management software and IBM ServeRAID programs

No

Go to the Server Support

flow chart

Go to the Web for Instructions,

http://www.ibm.com/pc/support

System is ready to use.

Go to the Server Support

flow chart to register

and profile your server.

Server Support

Server working

properly?

Ye s

No

Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list. You can view the ServerProven list at:

http://www.ibm.com/pc/compat

Problem

solved?

Ye s

No

Use the troubleshooting information provided with your server to determine the cause of the problem and the action to take.

Register and profile your server

After you register and profile, you will be able to:

• Diagnose problems using the IBM Online Assistant

• Participate in the IBM discussion forum

• Receive e-mail notifications of technical updates

related to your profiled products

Register at: Profile at:

http://www.ibm.com/pc/register http://www.ibm.com/pc/support

You can view a list of IBM Help Center phone numbers at:

http://www.ibm.com/pc/support

Problem

solved?

Ye s

No

Flash the latest levels of BIOS, service processor, diagnostics, and RAID code. You can download this code at:

http://www.ibm.com/pc/support

Ye s

Problem

solved?

No

Phone an

IBM Help Center

IBM xSeries 240

Installation Guide

Note

Before using this information and the product it supports, be sure to read the general information in Appendix A, “Product warranties and notices” on page 41.

First Edition (October 2000)

Note to U.S. Government Users — Documentation related to restricted rights — Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp.

Contents

Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Handling static-sensitive devices ............................ x

Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Features and specifications ............................... 2

Notices used in this book ................................ 4

Major components of the xSeries 240 server ..................... 4

Chapter 2. Installing options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Working inside a server with power on ........................ 9

Working with adapters .................................. 9

Installing memory modules .............................. 16

Installing a hot-swap drive ............................... 18

Installing a microprocessor .............................. 21

Installing a power supply ............................... 24

Cabling the server ................................... 27

Chapter 3. Starting the server ........................... 29

Controls and indicators ................................ 29

Operator information panel .............................. 32

Chapter 4. Configuring your server ....................... 33

Using the ServerGuide CDs .............................. 34

System management solutions ............................ 34

Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

POST beep code descriptions ............................ 35

POST error messages ................................. 36

ServerGuide startup problems ............................ 37

Troubleshooting charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Appendix A. Product warranties and notices ................. 41

Warranty Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Electronic emission notices .............................. 53

Power cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

 Copyright IBM Corp. 2000 iii

iv IBM xSeries 240 Installation Guide

Safety

Before installing this product, read the Safety Information.

Antes de instalar este produto, leia as Informações de Segurança.

Před instalací tohoto produktu si přečtěte příručku bezpečnostních instrukcí.

Læs sikkerhedsforskrifterne, før du installerer dette produkt. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen.

Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza

Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.

Antes de instalar este produto, leia as Informações sobre Segurança.

Pred inštaláciou tohto zariadenia si pečítaje Bezpečnostné predpisy.

Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten.

 Copyright IBM Corp. 2000 v

1

DANGER

Electrical current from power, telephone, and communication cables is hazardous.

To avoid a shock hazard:

– Do not connect or disconnect any cables or perform instal-

lation, maintenance, or reconfiguration of this product during an electrical storm.

– Connect all power cords to a properly wired and grounded

electrical outlet.

– Connect to properly wired outlets any equipment that will be

attached to this product.

– When possible, use one hand only to connect or disconnect

signal cables.

– Never turn on any equipment when there is evidence of fire,

water, or structural damage.

– Disconnect the attached power cords, telecommunications

systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures.

– Connect and disconnect cables as described in the fol-

lowing table when installing, moving, or opening covers on this product or attached devices.

To Connect:

1. Turn everything OFF.

2. First, attach all cables to devices.

3. Attach signal cables to connectors.

4. Attach power cords to outlet.

5. Turn device ON.

To Disconnect:

1. Turn everything OFF.

2. First, remove power cords from outlet.

3. Remove signal cables from connectors.

4. Remove all cables from devices.

vi IBM xSeries 240 Installation Guide

2

CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer. The battery contains lithium and can explode if not properly used, handled, or disposed of.

Do not:

– Throw or immerse into water – Heat to more than 100°C (212°F) – Repair or disassemble

Dispose of the battery as required by local ordinances or regulations.

Safety vii

Some server models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class 1 laser products. Elsewhere, the drive is certified to conform to the requirements of the International Electrotechnical Commission (IEC) 825 and CENELEC EN 60 825 for Class 1 laser products.

3

CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following:

– Do not remove the covers. Removing the covers of the laser

product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.

– Use of controls or adjustments or performance of procedures other

than those specified herein might result in hazardous radiation exposure.

DANGER

Some laser products contain an embedded Class 3A or Class 3B laser diode. Note the following.

Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam.

viii IBM xSeries 240 Installation Guide

4

18 kg (37 lbs)

CAUTION: Use safe practices when lifting.

5

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

32 kg (70.5 lbs) 55 kg (121.2 lbs)

Safety

ix

Handling static-sensitive devices

Attention: Static electricity can damage electronic devices and your system. To

avoid damage, keep static sensitive devices in their static protective bag until you are ready to install them.

To reduce the possibility of electrostatic discharge, observe the following precautions:

 Limit your movement. Movement can cause static electricity to build up around

you.

 Handle the device carefully, holding it by its edges or its frame.  Do not touch solder joints, pins, or exposed printed circuitry.  Do not leave the device where others can handle and possibly damage the

device.

 While the device is still in its anti-static package, touch it to an unpainted metal

part of the system unit for at least two seconds. (This drains static electricity from the package and from your body.)

 Remove the device from its package and install it directly into your system unit

without setting it down. If it is necessary to set the device down, place it on its static-protective package. (If your device is an adapter, place it component side up.) Do not place the device on your system unit cover or on a metal table.

 Take additional care when handling devices during cold weather as heating

reduces indoor humidity and increases static electricity.

x IBM xSeries 240 Installation Guide

Chapter 1. Introduction

Thank you for purchasing an IBM



xSeries 240. This Installation Guide

provides the information needed to:

 Set up and cable your server  Start and configure your server  Install your network operating system (NOS)

Packaged with this Installation Guide are software CDs that you can use to configure hardware, install device drivers, and install the network operating system (NOS).

Also included is an IBM xSeries Documentation CD, which provides detailed information about your server.

Your server comes with a three-year limited warranty and IBM Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your server model and other IBM server products at the following World Wide Web address:

http://www.ibm.com/eserver/xseries If you purchased a rack model of the xSeries 240 server, use the Rack Installation

Instructions provided with this book to install the server in a rack. Record and retain the following information.

Product name

Machine type

Model

Serial number

Key serial number

The server serial number and other identification numbers are located on labels on the rear of the server and on the front of the server under the trim bezel.

Note: Your server keys cannot be duplicated by locksmiths. If you lose them,

order replacement keys from the key manufacturer. The key serial number and phone number of the manufacturer are on a tag attached to the keys.

 Copyright IBM Corp. 2000 1

Features and specifications

The following table summarizes the features of the xSeries 240 server.

Microprocessor



 Intel

 32 KB of level-1 cache  256 KB of level-2 cache (min.)  Expandable to two microprocessors

Memory

 Standard: 128 MB (min), expandable

 133 MHz, registered, error correcting

 Four dual inline memory-module

Diskette Drive

 Standard: One 3.5-inch, 1.44 MB

Hard Disk Drives

 Up to six hot-swappable hard disk

CD-ROM Drive

 Standard: 40X IDE

Keyboard and Auxiliary Device

(standard only on tower models)  Keyboard

 Mouse

Expansion Bays

 Six slim (1-inch) or three half-high

 Three 5.25-inch non-hot-swap bays

Pentium III microprocessor with MMX technology and SIMD extensions

to 4 GB

code (ECC), synchronous dynamic random access memory (SDRAM) (complying with PC 133 SDRAM Registered DIMM Specification, Revision

1.0 or later). When installed in systems using 100 MHz front-side bus microprocessors, the memory operates at 100 MHz.

(DIMM) sockets

drives supported

(1.6-inch) hot-swap drive bays

(one contains the CD-ROM drive)

Table 1. Server features

Expansion Slots

Up to five PCI adapters supported.

 Three 64-bit hot-plug PCI slots  Two standard (non-hot-plug) 32-bit

PCI slots

Upgradable Microcode

 BIOS, diagnostics, and Advanced

System Management Processor upgrades (when available) can update EEPROMs on the system board

Security Features

 Door and side cover lock (tower

model only)

 Power-on and administrator pass-

words  Selectable drive-startup  Keyboard password

 System management security

– User log-in password – Read-only or read/write access

– Dial back

Predictive Failure Analysis (PFA) Alerts

 Power supplies  Fans  Memory

 Hard disk drives

 Microprocessors

 Voltage regulator modules (VRMs)

Integrated Functions

 Two serial ports  Two universal serial bus (USB) ports  One parallel port

 Mouse port  Keyboard port  Video port

 Advanced System Management Inter-

connect port

 Two SCSI ports (one internal, one

external)

 10BASE-T/100BASE-TX Ethernet port

(controller on system board)

 Redundant Ethernet capability,

through the use of an optional network interface card (NIC)

 Advanced System Management

Processor on system board

 Dedicated Advanced System Man-

agement I/O port

 Video controller (with 4MB video

memory) compatible with:

– Super video graphics array

(SVGA)

– Video graphics adapter (VGA)

Power Supply

 Two 250 W (115–230 V ac)

– Standard - 500 W non-redundant,

250 W redundant

– Optional - Additional 250 W

power supply is available for 500 W redundancy

 Automatic voltage range selection  Built-in overload and surge protection  Automatic restart after a loss of

power

Redundant Cooling

 Three hot-swap fans

2 IBM xSeries 240 Installation Guide

The following table provides the specifications for the xSeries 240 server.

Size (Tower Model)

– Depth: 659.3 mm (26 in.) – Height: 426.5 mm (16.8 in.) – Width: 217.3 mm (8.6 in.)

Size (Rack Model)

– Depth: 629.3 mm (24.8 in.) – Height: 217.3 mm (8.6 in.)

(5 U)

– Width: 426.6 mm (16.8 in.)

Weight (Tower Model)

 Minimum configuration: 26.6 kg

(58.6 lb)

 Maximum configuration: 37.5 kg

(82.7 lb)

Weight (Rack Model)

 Minimum configuration: 25.3 kg

(55.8 lb)

 Maximum configuration: 36.2 kg

(79.8 lb)

Heat Output

 Approximate heat output in British

Thermal Units (Btu) per hour: – Minimum configuration:

683 Btu (200 watts)

– Maximum configuration:

2048 Btu (600 watts)

Table 2. Server specifications

Electrical Input

 Sine-wave input (50 to 60 Hz) is

required

 Input voltage:

– Low range:

- Minimum: 90 V ac

- Maximum: 137 V ac

– High range:

- Minimum: 180 V ac

- Maximum: 265 V ac

– Input kilovolt-amperes (kVA)

approximately:

- Minimum configuration as shipped: 0.08 kVA

- Maximum configuration:

0.52 kVA

Power Available for Drives

 Each hot-swap drive bay:

– +5 V dc line: 15 A – +12 V dc line: 17.2 A

Acoustical Noise Emissions Values

 Sound power, idling: 6.6 bel

maximum

 Sound power, operating: 6.8 bel

maximum

 Sound pressure, operating: 67 dBa

maximum

Environment

 Air temperature:

– Server on: 10° to 35° C

(50° to 95° F) Altitude: 0 to 914 m (3000 ft.)

– Server on: 10° to 32° C

(50° to 90° F) Altitude: 914 m (3000 ft.) to 2133 m (7000 ft.)

– Server off: 10° to 43° C

(50° to 110° F) Maximum Altitude: 2133 m (7000 ft.)

 Humidity:

– Server on: 8% to 80% – Server off: 8% to 80%

 Maximum altitude: 2133 m

(7000 ft)

Chapter 1. Introduction 3

Notices used in this book

This book contains information notices that relate to a specific topic. The Caution and Danger notices also appear in the multilingual Safety Information book provided on the IBM xSeries Documentation CD. Each notice is numbered for easy reference to the corresponding notices in the multilingual book.

The notice definitions are as follows:  Notes

These notices provide important tips, guidance, or advice.

 Attention

These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur.

 Caution

These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just before a description of a potentially hazardous procedure step or situation.

 Danger

These notices indicate situations that can be potentially lethal or extremely hazardous to you. A danger notice is placed just before a description of a potentially lethal or extremely hazardous procedure step or situation.

Major components of the xSeries 240 server

The orange color on components and labels in your server identifies hot–swap components. This means that you can install or remove the component while the system is running, provided that your system is configured to support this function.

The blue color on components and labels indicates touch points where a component can be gripped, a latch moved and so on.

4 IBM xSeries 240 Installation Guide

The following illustration shows the locations of major components in your server. Note: The illustrations in this document might differ slightly from your hardware.

C

P U

V

R M

M

E M

O

P

H

R

C

D

Y

I

D

B

U S

A

B

N

M

P

I O W

S

M

E R

I

S U

S

P

E

1

P

R

L

V

BU

Y

I C

2

S

E P

3

R O

C E

FA

S

N

S

N

O

N

R

E D U

N

1

D

A

2

N

T

3

T

E

M

P E

R A

T U R

E

1 Operator information panel 2 Diskette drive 3 Removable-media-bay filler panel 4 CD-ROM drive 5 Bezel 6 Front door 7 Hot-swap hard disk drive 8 Side cover release lever 9 Diagnostic panel

12 Processor board 13 System board 14 Side cover 15 Microprocessor 1 16 Microprocessor terminator

(or microprocessor 2)

17 DIMM sockets 18 Fan

19 Power supply 1 Adapter support bracket 11 Fan assembly

Chapter 1. Introduction 5

System board component locations

1 Dual serial and PCI hot-plug control switch con-

nector (J1)

2 Processor board connector (J4, J8) 3 Operator information panel connector (J29) 4 Reserved (J32) 5 Reserved (J10) 6 Diskette drive connector (J23) 7 Diagnostic LED panel connector (J6) 8 Reserved (J17) 9 Internal LVD (low voltage differential) SCSI con-

nector (J25) (with extender cable on bracket)

1 PCI slots 1 and 2 (on primary PCI bus A) 11 IDE connector (J27) 12 Power control and reset panel cable connector

(J18)

13 Advanced System Management Interconnect con-

nector (J35)

14 Battery 15 PCI (hot-plug) slots 3–5 (on primary PCI bus B) 16 Jumper block (J20) 17 PCI slot Power Good LEDs 18 Internal PCI slot Attention LEDs 19 External PCI slot Attention LEDs 2 Advanced System Management adapter connector

(J21)

21 External LVD SCSI/parallel port connector (J19) 22 Serial/video port connector (J11) 23 USB 1 and USB 2 port connectors (J9) (USB 2 is

below USB 1.)

24 Ethernet port connector (J7) 25 Mouse and keyboard connectors (J5) (The mouse

connector is above the keyboard connector.)

6 IBM xSeries 240 Installation Guide

Processor board component locations

1 DIMM connector 4 (J1) 2 DIMM connector 3 (J2) 3 DIMM connector 2 (J3) 4 DIMM connector 1 (J4) 5 Microprocessor 2 connector (U6) 6 Reserved (J15) 7 Microprocessor 2 Error LED (CR13) 8 Reserved (J19) 9 Power supply connector (J6) 1 Power supply connector (J11) 11 Power supply connector (J12) 12 Power supply connector (J14) 13 VRM 2 connector (J13)

14 VRM 2 Error LED (CR19)

15 VRM 1 Error LED (CR17)

16 VRM 1 connector (J5)

17 Fans 1 and 2 connector (J8)

18 Switch block 2 (SW2)

19 Switch block 1 (SW1) (might not be present on

your server)

2 Microprocessor 1 Error LED (CR12)

21 Microprocessor 1 connector (U5)

22 System board connectors (J9 and J25) (on

reverse side of processor board)

23 DIMM 1 Error LED (CR8)

24 DIMM 2 Error LED (CR9)

25 DIMM 3 Error LED (CR10)

26 DIMM 4 Error LED (CR11)

27 Fan 3 connector (J10)

Chapter 1. Introduction 7

8 IBM xSeries 240 Installation Guide

Chapter 2. Installing options

This chapter provides the basic information needed to install hardware options in your server. This section is for all users, but is written with the experienced user in mind.

If you need more detailed installation information, refer to the User's Reference on the xSeries Documentation CD.

Working inside a server with power on

Your server supports hot-swap drives, fans, and power supplies and is designed to operate safely while turned on with the cover removed. Follow these guidelines when you work inside a server that is turned on:

 Avoid loose-fitting clothing on your forearms. Button long-sleeved shirts before

working inside the server; do not wear cuff links while you are working inside the server.

 Do not allow your necktie or scarf to hang inside the server.  Remove jewelry, such as bracelets, rings, necklaces, and loose-fitting wrist

watches.

 Remove items from your shirt pocket (such as pens and pencils) that could fall

into the server as you lean over it.

 Take care to avoid dropping any metallic objects, such as paper clips, hair pins,

or screws, into the server.

Working with adapters

You can install up to five peripheral component interconnect (PCI) adapters in the expansion slots on the system board.

In three of the PCI slots, you can install a new PCI adapter or replace an existing PCI adapter with the same type of adapter without turning off the server power and restarting the system, if these features are supported by your operating system. These slots are called hot-pluggable PCI slots. They are also referred to as hotplug PCI or Active PCI slots.

The two remaining PCI slots support standard (non-hot-plug) PCI adapters.

 Copyright IBM Corp. 2000 9

The following illustration shows the location of the PCI expansion slots on the system board.

1 Non-hot-plug 32-bit PCI slots 1 and 2 (on PCI bus A) 2 Hot-plug 64-bit PCI slots 3–5 (on PCI bus B) 3 Power LEDs for hot-swap slots 4 Internal Attention LEDs for hot-swap slots 5 External Attention LEDs for hot-swap slots

LEDs for hot-plug PCI slots

Each hot-plug PCI slot has three LEDs associated with it — two Attention LEDs and one Power LED.

 Power LED: This LED is on when the hot-plug PCI slot is active and has

power. An adapter must not be added to or removed from the PCI slot when the Power LED is on. When this LED is off, the PCI slot is inactive and has no power applied. An adapter can be installed when the Power LED for the PCI slot is off. Refer to your operating system documentation to determine if it supports hot-plug PCI adapters, and, if so, how to disable the hot-plug PCI slot.

 Attention LEDs: Each hot-plug PCI slot has an Attention LED that is visible

from the rear of the server and one that can be seen from inside the server. (The LEDs have the same meaning; they are duplicated to be visible from outside or inside the server.) An Attention LED flashes approximately once per second when it is on. The meaning of the Attention LEDs is defined by your operating system. Refer to your operating system documentation to determine if it supports hot-plug PCI adapters and, if so, what the Attention LEDs indicate.

10 IBM xSeries 240 Installation Guide

The following table describes the LEDs:

Power LED Attention LED Description

On Flashing The adapter requires attention. Slot still has

On Off Normal operation; no intervention is required. Off Flashing The adapter requires intervention. Power is

Off Off Power is removed from the slot. An adapter

Adapter considerations

Before you continue with the adapter-installation procedure:

 Review the documentation that comes with the adapter and follow those

instructions in addition to the instructions given in this chapter. If you need to change the switch or jumper settings on your adapter, follow the instructions that come with the adapter documentation.

power applied. Do not remove or install an adapter in the slot. Refer to your operating system documentation for instructions.

removed from the slot. An adapter can be removed or installed in the slot.

can be removed or installed in the slot.

 You can install full-length adapters in all expansion slots.  You can install hot-plug PCI adapters in PCI slots 3–5, if your operating system

supports this feature. Non-hot-plug PCI adapters can also be installed in these slots.

 Your server supports 5.0V and universal PCI adapters; it does not support

3.3 V adapters. Note: A universal PCI adapter supports both 3.3V and 5.0V operation.

 PCI slots 1 and 2 are on PCI bus A, and PCI slots 3–5 are on PCI bus B. Both

PCI buses are primary buses. The system scans PCI slots 1 through 5 to assign system resources; then the system starts (boots) the PCI devices in the following order, if the default boot precedence has not been changed: PCI slots 1 and 2, system board SCSI devices, and then PCI slots 3 through 5.

Enabling hot-plug PCI support

Your xSeries 240 server has hot-plug PCI capability. To enable this feature, you must install the operating system services for hot-plug PCI support code. To obtain the operating system hot-plug PCI support code, access http://www.ibm.com/pc/support on the World Wide Web.

Chapter 2. Installing options 11

Installing a PCI adapter

This section contains the procedure for installing a hot-plug PCI adapter.

Attention:

All hot-plug operations must be done through the operating system console (or supported user interface). Otherwise, the system might lock up or serious damage to the adapter or system unit might occur.

Refer to the following illustrations of the rack model while you perform the steps in this procedure.

12 IBM xSeries 240 Installation Guide

1 Expansion-slot cover 2 Tab

3 Adapter retention latch 4 Adapter retention flap

5 Plastic divider 6 Power light 7 Attention light 8 Adapter

9 SCSI cable extender

Note: For some models of the xSeries 240 server, the SCSI cable extender differs

slightly from what is shown in the preceding illustration. In these models, the retaining bracket holding the cable connector has been removed.

To install a hot-plug PCI adapter:

1. Review the information in “Safety” on page v and “Handling static-sensitive devices” on page x.

2. If you are installing a non-hot-plug adapter, turn off the server and peripheral devices; then, remove the server cover.

3. Determine which PCI adapter expansion slot you will use for the adapter.

Notes:

a. Only PCI slots 3–5 support hot-plug PCI adapters. b. If you are installing a hot-plug adapter, disable the selected PCI slot from

Chapter 2. Installing options 13

your operating system. (Refer to the documentation that comes with your operating system for information about disabling a hot-plug PCI slot.) Disabling the PCI slot turns off the Power light for that PCI slot.

Attention:

Make sure the Power light 6 for the hot-plug PCI slot is off before you continue to the next step.

4. Remove the expansion-slot cover 1: a. Rotate the adapter retention latch 3 counterclockwise. b. Lift the tab 2, if required, covering the top of the expansion-slot cover

1 and then remove the expansion-slot cover from the server. Store it in a safe place for future use.

Attention:

Expansion-slot covers must be installed on all vacant slots. This maintains the electromagnetic emissions characteristics of the system and ensures proper cooling of system components.

5. Refer to the documentation that comes with your adapter for any cabling

instructions. It might be easier for you to route any cables before you install the adapter.

6. Press on the touchpoint on the adapter retainer flap 4 at the end of the slot

nearest the front of the server and rotate the adapter retainer flap upward.

7. Remove the adapter from the static-protective package.

Attention:

Avoid touching the components and gold-edge connectors on the adapter.

8. Place the adapter, component-side up, on a flat, static-protective surface.

9. Set any jumpers or switches as described by the adapter manufacturer.

10. Install the adapter: a. Carefully grasp the adapter 8 by its top edge or upper corners, and align

it with the expansion slot on the system board.

b. Press the adapter firmly into the expansion slot.

Attention:

When you install an adapter in the server, be sure that it is completely and correctly seated in the system-board connector. Incomplete insertion might cause damage to the system board or the adapter.

c. Lower the tab 2 on the adapter guide over the tab on the top corner of

adapter; then, rotate the adapter retention latch 3 clockwise until it snaps into place.

Attention:

Power cannot be restored to the adapter slot if the tab is not lowered into place.

d. Close the adapter retainer flap 4.

11. Connect any needed cables to the adapter.

Notes:

a. Route cables so that the flow of air from the fans is not blocked. b. If you installed a hot-plug adapter, enable the PCI slot from your operating

system. (Refer to the documentation that comes with your operating system for information about enabling a hot-plug PCI slot.) Make sure that the Power light 6 for the hot-plug PCI slot is on.

14 IBM xSeries 240 Installation Guide

12. If you have other options to install or remove, do so now.

Special considerations for installing a ServeRAID adapter

You can install an optional ServeRAID adapter in your server to control the hotswap hard disk drives.

To install the ServeRAID adapter:

1. Disconnect the SCSI cable from the SCSI cable extender on the system board. See the illustration in “Installing a PCI adapter” on page 12 for the location of the SCSI cable extender. (The other end of the SCSI cable is connected to the SCSI hard disk drive backplane.) The Service label on the inside of the cover of your server shows cable routing for an optional ServeRAID adapter.

2. Connect the end of the SCSI cable that you disconnected from the SCSI cable extender to the ServeRAID adapter. The other end of the cable is connected to the SCSI hard disk drive backplane; the drives in the hot-swap bays are now connected to the ServeRAID adapter.

3. Connect the 2-drop SCSI cable to the SCSI cable extender on the system board, and attach the device in the non-hot-swap bay to one of the drops on the other end of the 2-drop SCSI cable. The device is attached to the integrated SCSI controller.

Refer to the documentation provided with the ServeRAID adapter for more information about installing the adapter and configuring a disk array.

Chapter 2. Installing options 15

Installing memory modules

Your server comes with a DIMM installed on the processor board in DIMM connector 4 (J1). You must install the largest DIMM in the memory connector farthest from the microprocessor (DIMM connector 4). If you install two DIMMs, you must install the second one in the memory connector closest to the microprocessor (DIMM connector 1). If you install three DIMMs, you must install the third one in DIMM connector 2. If you install four DIMMs, you must install the fourth one in DIMM connector 3.

Note: The size of the DIMMs in the other memory connectors (DIMM connectors

1, 2, and 3) does not matter. Refer to the following table for some typical memory configurations.

DIMM 4 DIMM 3 DIMM 2 DIMM 1

512 MB 128 MB 512 MB 256 MB 128 MB 512 MB 512 MB 256 MB 512 MB 512 MB 512 MB 512 MB 512 MB

Table 3. Typical memory configurations

Your xSeries 240 server supports 128MB, 256MB, 512MB, and 1GB DIMMs. Your server supports a minimum of 128MB and a maximum of 4GB of system memory. Only 133MHz, 3.3 V, 168-pin, 8-byte, 72-bit registered, synchronousdynamic-random-access memory (SDRAM), error correcting code (ECC) with x4 configuration DIMM memory complying with PC 133 Registered DIMM Specification, Revision 1.0 or later is supported. When installed in systems using 100MHz front-side bus processors, the memory operates at 100MHz.

5

4

3

1 DIMM 2 Retaining clips

3 DIMM connector 1 (J4) 4 DIMM connector 2 (J3) 5 DIMM connector 3 (J2) 6 DIMM connector 4 (J1)

16 IBM xSeries 240 Installation Guide

To install a DIMM:

1. Review the information in “Safety” on page v and “Handling static-sensitive devices” on page x.

2. Turn off the server and peripheral devices and disconnect all external cables and power cords; then, remove the cover.

3. Determine the DIMM connector into which you will install the DIMM.

4. Touch the static-protective package containing the DIMM to any unpainted metal surface on the server. Then, remove the DIMM from the package.

Note: To avoid breaking the retaining clips or damaging the DIMM connectors,

handle the clips gently.

5. Install the DIMM:

a. Turn the DIMM 1 so that the pins align correctly with the connector 5. b. Insert the DIMM into the connector by pressing on one edge of the DIMM

and then on the other edge of the DIMM. Be sure to press the DIMM straight into the connector.

c. Make sure the retaining clips 2 snap into the closed position. If a gap

exists between the DIMM and the retaining clips, the DIMM has not been installed properly. In this case, open the retaining clips and remove the DIMM; then, reinsert the DIMM.

d. Repeat these steps for each DIMM that you install.

6. If you have other options to install or remove, do so now.

Attention:

When you restart the server, the system displays a message indicating that the memory configuration has changed.

 If you installed additional memory, start the Configuration/Setup Utility program

and select Save Settings.

 If you just replaced a failed DIMM, you must start the Configuration/Setup Utility

program, select Advanced Setup, select Memory Settings, highlight the connector or bank of connectors that you want to enable, then select Enable.

 In some memory configurations, the 3-3-3 beep code might sound during a

POST followed by a blank display screen. If this occurs and the Boot Fail Count feature in the Start Options of the Configuration/Setup Utility is set to Enabled (its default setting), you must restart the server three times to force the system BIOS to reset the memory connector or bank of connectors from Disabled to Enabled.

Chapter 2. Installing options 17

Installing a hot-swap drive

This section contains the instructions for installing a hot-swap hard disk drive.

Notes:

1. The hot-swap drive bays support hot-swap drives only.

2. To minimize the possibility of damage to the hard disk drives when you are installing a hard disk drive in a rack model of the xSeries 240, install the server in the rack before installing the hard disk drives.

3. You do not need to turn off the server to install hot-swap drives. However, you must turn off the server when performing any steps that involve installing or removing cables.

Refer to the following illustrations of the tower model while you perform the steps in this procedure.

18 IBM xSeries 240 Installation Guide

1 Filler panel for use with half-high drives 2 Filler panel (slim-high)

HDD

NMI SMI SERVICE PROCESSO BUS

NON REDUNDANT

R

TEMPERATURE

3 Drive 4 Screws 5 Drive tray

6 Drive tray handle (in open position)

Chapter 2. Installing options 19

To install a drive in a hot-swap drive bay:

1. Review the information in “Safety” on page v and “Handling static-sensitive devices” on page x.

2. If your server is a tower model, unlock and open the server door.

Attention:

To maintain proper system cooling, do not operate the server for more than two minutes without either a drive or a filler panel installed in each bay.

3. Remove the filler panel 2 from one of the empty hot-swap bays by inserting your finger into the depression at the left side of the filler panel and pulling it away from the server.

Note: If you are installing a half-high hard disk drive, you will need to remove

two adjacent filler panels. The two filler panels should be from either the top pair of bays, the middle pair of bays, or the bottom pair of bays.

4. If your hard disk drive is not installed on the drive tray 5, place the drive in the drive tray and, being careful not to over-tighten the screws, attach the drive to the tray using the four screws provided with the option kit.

5. Install the hard disk drive 3 in the hot-swap bay:

a. Ensure the tray handle 6 is open (that is, perpendicular to the drive). b. Align the drive/tray assembly so that it engages the guide rails in the bay. c. Gently push the drive/tray assembly into the bay until the drive connects to

the backplane.

d. Push the tray handle to the right until it locks.

6. If you installed a half-high hard disk drive, install a filler panel 1 in the gap above the drive:

a. Locate the smaller filler panel 1 that is designed for use with half-high

drives. It is stored on the slim-high filler panel 2 that you removed earlier

in this procedure. b. Pull the half-high filler panel off the slim-high filler panel. c. Gently push the half-high filler panel 1 into place in the gap above the

drive.

7. Check the hard disk drive status indicators to verify that the hard disk drives are operating properly.

8. If your server is a tower model, close and lock the server door. Note: If your server has a RAID adapter installed, see your RAID documenta-

tion for the instructions needed to configure the hard disk drives.

20 IBM xSeries 240 Installation Guide

Installing a microprocessor

Your server comes with one microprocessor installed on the processor board. If you install an additional microprocessor kit, your server can operate as a symmetric multiprocessing (SMP) server. With SMP, certain operating systems and application programs can distribute the processing load between the microprocessors. This enhances performance for database and point-of-sale applications, integrated manufacturing solutions, and other applications.

Attention:

To avoid damage and ensure proper server operation when you install a new or an additional microprocessor, use microprocessors that have the same cache size and type, and the same clock speed. Microprocessor internal and external clock frequencies must be identical.

The microprocessor that is installed in microprocessor connector U5 is CPU or processor 1. If a microprocessor is installed in microprocessor connector U6, it is CPU or processor 2. If the server has only one microprocessor installed, that microprocessor is installed in microprocessor connector U5 and is the startup (boot) processor. If more than one microprocessor is installed, the microprocessor with the lower stepping level is the startup processor, and the microprocessor with the higher stepping level is the application processor. If both microprocessors have the same stepping level, the microprocessor installed in microprocessor connector U6 is the startup processor, and the microprocessor installed in U5 is the application processor.

Note: You can determine the stepping levels of the installed microprocessors

using the Configuration/Setup utility.

Before you begin:

 Thoroughly review the documentation that comes with the microprocessor,

so that you can determine whether you need to update the server basic input/output system (BIOS) code. The latest level of BIOS code for your server is available through the World Wide Web.

 Obtain an SMP-capable operating system (optional). For a list of supported

operating systems, see http://www.ibm.com/pc/us/compat/ on the World Wide Web.

Chapter 2. Installing options 21

Refer to the following illustrations while you perform the steps in this section.

6

5

4

Note: The illustrations in this section might differ slightly from your hardware.

22 IBM xSeries 240 Installation Guide

1 Terminator card

2 Microprocessor connector 2 (U6) 3 Voltage regulator module (VRM) connector for second VRM 4 VRM for first microprocessor (VRM 1) 5 Microprocessor connector 1 (U5)

6 Microprocessor 1 7 Microprocessor handle 8 Microprocessor 2

9 VRM for second microprocessor (VRM 2)

To install an additional microprocessor kit:

1. Review the information in “Safety” on page v and “Handling static-sensitive

devices” on page x.

2. Turn off the server and peripheral devices and disconnect all external cables

and power cords; then, remove the cover.

3. Remove the terminator card 1 from the microprocessor connector 2. Store

the terminator card in a safe place in the static-protective package that your new microprocessor is shipped in; you will need to install it again if you ever remove the microprocessor.

4. Install the microprocessor:

a. Touch the static-protective package containing the new microprocessor to

any unpainted metal surface on the server; then, remove the microprocessor from the package.

b. Center the microprocessor 8 over the microprocessor connector 2 and

carefully press the microprocessor into the connector.

5. Install the VRM 9 included in the microprocessor kit:

Attention:

When installing or replacing a VRM, use only VRMs specified for use with the xSeries 240 server. Use of other VRMs might cause your server to overheat.

a. Center the VRM 9 over the VRM connector 3. Make sure that the

VRM is oriented and aligned correctly.

b. Press the VRM into the connector.

Notes:

1) To remove a microprocessor, pull upward on the microprocessor handle 7.

2) If you remove the microprocessor later, remember to install the terminator card in the appropriate microprocessor connector and to remove the VRM for that microprocessor.

6. If you have other options to install or remove, do so now.

Chapter 2. Installing options 23

Installing a power supply

The following illustrations show the power supplies and power lights on your server.

Tower model

Rack model

24 IBM xSeries 240 Installation Guide

1 Power Supply 1: Your server comes with two hot-swap power supplies

installed. (See “Installing a power supply” on page 24 for instructions about installing an additional power supply and information about power redundancy.)

2 Power Supply 2: Your server comes with two hot-swap power supplies

installed.

3 Filler Panel: You can remove this filler panel and install a third hot-swap

power supply on power supply bay 3.

4 Power Supply 2 Power Connector: The power cord for power supply 2

connects here.

5 Power Supply 1 Power Connector: The power cord for power supply 1

connects here.

6 DC Power Light: This light provides status information about the power

supply. During normal operation, both the AC and DC Power lights are on.

7 AC Power Light: This light provides status information about the power

supply. During normal operation, both the AC and DC Power lights are on.

8

CAUTION: Never remove the cover on a power supply or any part that has the following label attached.

Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician.

Chapter 2. Installing options 25

Adding a power supply

Your server comes with two power supplies. You can add a third power supply. After you install a power supply, check the power-supply status indicators to verify that the power supply is operating properly.

Refer to the following illustration of the tower model while performing the steps in this procedure.

Note: You do not need to turn off the power to the server to install hot-swap

power supplies.

1 Power supply 2 Filler panel 3 Cable-restraint bracket

4 Power cord connector 5 Handle on power supply (in open position) 6 AC Power light 7 DC Power light

26 IBM xSeries 240 Installation Guide

To add a power supply:

1. Review the information in “Safety” on page v and “Handling static-sensitive devices” on page x.

2. Remove the filler panel 2 from the empty power supply bay by inserting your finger into the depression on the filler panel and pulling it away from the server. Save the filler panel in case you remove the power supply at a later time.

Note: During normal operation, each power-supply bay must have either a

power supply or filler panel installed for proper cooling.

3. Install the power supply 1 in the bay:

a. Place the handle 5 on the power supply in the open position (that is, per-

pendicular to the power supply) and slide the power supply into the chassis.

b. Gently close the handle to seat the power supply in the bay.

4. Plug the power cord for the added power supply into the power cord connector 2.

5. Route the power cord through the cable-restraint bracket 3.

6. Plug the power cord into a properly grounded electrical outlet.

7. Verify that the DC Power light 7 and AC Power light 6 on the power supply

8. If you have other options to install or remove, do so now.

Cabling the server

Use the following procedure to attach the cables to your xSeries 240 server.

1. Select a location that will allow for air circulation. Be sure to maintain the fol-

2. Connect the device cables to the server. For the location of cable connectors,

are lit, indicating that the power supply is operating correctly.

lowing minimum clearances around the server:

Front 102 mm (4 in.) Rear 127 mm (5 in.) Left and Right Sides 51 mm (2 in.)

see “Cable connectors” on page 28.

Important

To connect the server 10BASE-T or 100BASE-TX port to a hub, use an unshielded twisted pair (UTP) cable with RJ-45 connectors at both ends. An EIA/TIA-568 category 5 cable must be used for 100BASE-TX connectors to meet various standards, including electromagnetic compatibility.

3. Connect the power cord(s) to the server.

4. Connect all power cords to electrical outlets.

After you plug the server power cord into an outlet and before you press the power control button, the power-on light will blink to indicate that power is present.

Chapter 2. Installing options 27

Important

Cable connectors

Tower model

Rack model

DC

AC

DC

AC

DC

AC

DC

1 Advanced System Management

Interconnect Knockout

2 External Connector Knockout 3 PCI Expansion Slots 4 Serial A Connector 5 Serial B Connector 6 Hot-Plug PCI Expansion Slots 7 Attention Lights for Hot-Plug PCI Slots 8 Non-Hot-Plug PCI Expansion Slots

9 Parallel Connector 1 SCSI Connector 11 Management Port C Connector 12 Video Connector 13 Universal Serial Bus 1 and 2 Connectors 14 Ethernet Connector 15 Mouse Connector 16 Keyboard Connector 17 Power Connectors

28 IBM xSeries 240 Installation Guide

Chapter 3. Starting the server

Use the following procedure to start your server.

1. Turn on all external devices, such as the monitor. Note: After you plug the power cord into an outlet, wait 20 seconds before

pressing the power control button. During this time, the power control button will not respond because the Advanced System Management Processor is being initialized.

2. Press the power control button on the front of the server. The power control light comes on and the power-on self-test (POST) begins.

Controls and indicators

The most commonly used controls and indicators on the front of the server appear in the following illustrations.

Tower model

 Copyright IBM Corp. 2000 29

Rack model

1 Operator Information Panel: The lights on this panel provide status informa-

tion for your server. See “Operator information panel” on page 32 for more information.

2 Diskette-Eject Button: Press this button to eject a diskette from the drive. 3 Diskette Drive In-Use Light: When this light is on, the diskette drive is being

accessed.

4 CD-ROM Eject/Load Button: Press this button to eject or retract the

CD-ROM tray so that you can insert or remove a CD.

5 Hard Disk Status Light: Each of the hot-swap drive bays has a Hard Disk

Status light. When this amber light is on continuously, the drive has failed. When the light flashes slowly (one flash per second), the drive is being rebuilt. When the light flashes rapidly (three flashes per second), the controller is identifying the drive.

6 Hard Disk Activity Light: Each of the hot-swap drive bays has a Hard Disk

Activity light. When this green light is flashing, the drive is being accessed.

7 Cover Release Lever: Use this lever to release the left-side cover on the

tower model or the top cover on the rack model.

8 Reset Button: Press this button to reset the server and run the power-on

self-test (POST).

9 Power Control Button: Press this button to manually turn the server on or

off.

1 CD-ROM Drive In-Use Light: When this light is on, the CD-ROM drive is

being accessed.

11 CD-ROM Manual Tray-Release Opening: Insert a straightened paper clip in

the opening to release the CD-ROM tray when using the CD-ROM eject button is not successful.

30 IBM xSeries 240 Installation Guide

Turning on the server

Use the following instructions to turn on the server.

 You can turn on the server by pressing the Power Control button on the front of

the server. Note: If you have just plugged the power cord of your server into an electrical

 If the server is turned on and a power failure occurs, the server will start auto-

matically when power is restored.

 The Advanced System Management Processor also can turn on the server.

Turning off the server

Use the following instructions to turn off the server.

5

outlet, you will have to wait approximately 20 seconds before pressing the Power Control button.

CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.

2 1

 You can turn off the server by pressing the Power Control button on the front of

the server. Pressing the Power Control button starts an orderly shutdown of the operating system, if this feature is supported by your operating system, and places the server in standby mode.

Note: After turning off the server, wait at least 5 seconds before pressing the

Power Control button to power the server on again.

 You can press and hold the Power Control button for more than 4 seconds to

cause an immediate shutdown of the server and place the server in standby mode. This feature can be used if the operating system halts.

 You must disconnect the server power cords from the electrical outlets to shut

off all power to the server. Note: Wait about 15 seconds after disconnecting the power cords for your

Chapter 3. Starting the server

system to stop running. Watch for the System Power light on the operator information panel to stop blinking.

31

Operator information panel

The operator information panel on the front of the server contains status lights.

OK

LINK

100

OK

MB

1 System Power Light: When this green light is on, system power is present

in the server. When this light flashes, the server is in standby mode (the system power supply is turned off and ac current is present). When this light is off, either a power supply, ac power, or a light has failed.

Attention:

If this light is off, it does not mean there is no electrical current present in the server. The light might be burned out. To remove all electrical current from the server, you must unplug the server power cords from the electrical outlets.

2 System POST Complete Light: This green light is on when the power-on

self-test (POST) completes without any errors.

3 SCSI Hard Disk Drive Activity Light: This green light is on when there is

activity on a hard disk drive.

4 Processor 1 Activity Light: This green light is on when there is micro-

processor 1 activity.

1 2

TX

RX

5 Processor 2 Activity Light: This green light is on when there is micro-

processor 2 activity.

6 Information Light: This amber light is on when the information log contains

information about certain conditions in your server that might affect performance. For example, the light will be on if your server does not have redundant power. A light on the diagnostic LED panel will also be on.

7 System Error Light: This amber light is on when a system error occurs. A

light on the diagnostic LED panel will also be on to further isolate the error.

8 Ethernet Transmit/Receive Activity Light: When this green light is on,

there is transmit or receive activity to or from the server.

9 Ethernet Link Status Light: When this green light is on, there is an active

connection on the Ethernet port.

1 Ethernet Speed 100 Mbps Light: When this green light is on, the Ethernet

speed is 100 Mbps. When the light is off, the Ethernet speed is 10 Mbps.

32 IBM xSeries 240 Installation Guide

Chapter 4. Configuring your server

The ServerGuide CDs provide software setup tools and installation tools that are specifically designed for your IBM server. Use these CDs during the initial installation of your server to configure basic hardware features and to simplify your network operating system installation. (See "Using the ServerGuide CDs" for more information.) The ServerGuide CDs also contain a collection of application programs, which you can install after your server is up and running.

In addition to the ServerGuide CDs, you can use the following configuration programs to customize your server hardware:

 Configuration/Setup Utility

The Configuration/Setup Utility program is part of the basic input/output system (BIOS) code that comes with your server. You can use this program to configure serial and parallel port assignments, change interrupt request (IRQ) settings, change the drive startup sequence, set the date and time, and set passwords.

 SCSISelect Utility

With the built-in SCSISelect Utility program, you can configure the devices that are attached to the integrated SCSI controller. Use this program to change default values, resolve configuration conflicts, and perform a low-level format on a SCSI hard disk drive.

 ServeRAID programs

If you have a ServeRAID adapter installed in your server, you must use the ServeRAID configuration program to define and configure your disk-array subsystem before you install your operating system.

Refer to the User's Reference on the xSeries Documentation CD for detailed instructions for using the configuration programs and ServerGuide CDs.

 Copyright IBM Corp. 2000 33

Using the ServerGuide CDs

The ServerGuide CDs provide state-of-the-art programs to detect the server model and hardware options that are installed, configure xSeries server hardware, provide device drivers, and install your network operating system (NOS).

Note: If the ServerGuide CD does not start, see “ServerGuide startup problems” on page 37.

1. Insert the Setup and Installation CD, and restart the server.

2. Follow the instructions on the screens to: a. Select the language. b. Select your keyboard layout and country. c. View the Overview to learn about ServerGuide features. d. View the README file to review installation tips about your NOS and

adapter.

e. Start the setup and hardware configuration programs.

f. Start the NOS installation. You will need your copy of the NOS CD.

Note: For information on the supported NOS versions, refer to the Setup and Installation CD label.

System management solutions

The IBM systems-management software provided with your server enables you to manage Intel-processor-based server, desktop, workstation, and notebook systems when using Microsoft, SCO, Novell, or IBM network operating systems. This software supports multiple protocols, including TCP/IP, IPX, NetBIOS, SNA, SLIP, and HTTP. (See the documentation provided on the systems-management CD for more information.)

34 IBM xSeries 240 Installation Guide

Chapter 5. Solving problems

This section provides basic troubleshooting information to help you resolve some common problems that might occur while setting up your server. If you cannot locate and correct the problem using the information in this section, refer to the “Solving problems” section on the xSeries Documentation CD and the “Server Support” flowchart in the front of this Installation Guide.

POST beep code descriptions

POST emits one beep to signal successful completion. If POST detects a problem during startup, other beep codes might occur. You can use the following beep code descriptions to help identify and resolve problems that are detected during startup.

Beep code Descriptions of the POST beep codes

No beep Call for service. Continuous If no video appears, the startup microprocessor failed. Verify that the

startup microprocessor is installed correctly. If it is, replace the startup microprocessor. If the problem persists, call for service.

One short POST completed successfully. One beep also occurs after POST if you

enter an incorrect password. Two short Follow the instructions that appear on the screen. Three short POST detected a system memory error. Verify that the memory is

installed correctly. If it is, replace the failing memory module.

Attention:

In some memory configurations, the 3-3-3 beep code might sound during

POST followed by a blank display screen. If this occurs and the Boot

Fail Count feature in the Start Options of the Configuration/Setup Utility

is set to Enabled (its default setting), you must restart the server three

times to force the system BIOS to reset the memory connector or bank of

connectors from Disabled to Enabled. Repeating short The system board might contain a failing component.

1. Verify that the keyboard and pointing devices are connected properly.

2. Ensure that nothing is resting on the keyboard.

3. Disconnect the pointing device; then, restart the server. If the

One long and one short

One long and two short

One long and three short

Two long and two short

All other beep codes 1. Verify that the system memory modules are installed correctly.

Table 4. POST beep code descriptions

If the video controller on the system board is being used, call for service.

If you installed an optional video adapter, replace the failing adapter.

A video I/O adapter ROM is not readable, or the video subsystem is

defective. If you installed an optional video adapter, replace the failing

adapter. If the problem remains, call for service.

The system-board video subsystem has not detected a monitor con-

nection to the server. Ensure that the monitor is connected to the server.

If the problem persists, replace the monitor.

POST does not support the optional video adapter. Replace the optional

video adapter with one that is supported by the server or use the inte-

grated video controller.

2. Turn off the server; then, restart the server. If the problem remains,

problem goes away, replace the pointing device. If the problem remains, call for service.

call for service.

 Copyright IBM Corp. 2000 35

Note: See the “Solving problems” section of the User's Reference on the xSeries

Documentation CD for more information about the POST beep codes.

POST error messages

The following table provides an abbreviated list of the error messages that might appear during POST.

Note: See the “Solving problems” section of the User's Reference on the xSeries

Documentation CD for more information about the POST error messages.

POST message Failing device or problem

found

129 L1 cache of a microprocessor Check the installation of your micro-

162 Change in device configura-

tion 163 Time of day has not been set Set the correct date and time. 164 Change in memory configura-

tion

201 Change in memory configura-

tion 229 L2 cache of a microprocessor Check the installation of your micro-

289 Failing DIMM was disabled Verify that your memory is correct for

301 303

962 Parallel port configuration

11xx Serial port error Verify that the serial cable is connected

1162 Serial port configuration con-

1601 BIOS update needed Download and install the latest system

1800 PCI adapter hardware inter-

2400 2462 00019xxx Processor x is not functioning

00180xxx A PCI adapter requested a

012980xx 012981xx

Keyboard and keyboard con-

troller

error

flict

rupt

Video controller and memory Verify that the monitor is connected cor-

or failed the built-in test

resource that is not available

Data for processor x Download and install the latest system

Suggested action

processors. Verify that your optional devices are

turned on and installed correctly.

Verify that your memory is installed properly; then, restart the server and run the Configuration/Setup Utility program.

Verify that your memory is fully seated and installed properly.

processors.

your server and that it is installed properly.

Ensure that the keyboard cable is connected and nothing is resting on the keyboard keys.

Start the Configuration/Setup program and verify that the parallel-port setting is correct.

correctly. Start the Configuration/Setup program

and ensure that the IRQ and I/O port assignments needed by the serial port are available.

BIOS level. Start the Configuration/Setup program

and verify that the interrupt resource settings are correct.

rectly. Verify that processor x is installed cor-

rectly. If the problem remains, replace processor x.

Start the Configuration/Setup program and ensure that the resources needed by the PCI adapter are available.

BIOS level.

36 IBM xSeries 240 Installation Guide

POST message Failing device or problem

01298200 Microprocessor speed mis-

I9990305 POST could not find an oper-

Table 5. Abbreviated list of POST error messages

ServerGuide startup problems

Look for the symptom in the left column of the chart. Probable solutions to the problem are in the right column.

Setup Suggested action

Setup and Installation CD will not start.

ServeRAID program cannot view all installed drives - or cannot install NOS.

The Operating System Instal- lation program continuously loops.

ServerGuide will not start your NOS CD.

Cannot install NOS - option is grayed out.

Get "time out" or "Unknown host" errors

Table 6. ServerGuide startup problems

found

match

ating system.

Suggested action

Install microprocessors with identical speeds.

Install your operating system.

 Ensure that the system is a supported server with a startable

(bootable) CD-ROM drive.

 If the startup (boot) sequence settings have been altered, be

sure the CD-ROM is first in the boot sequence.

 If more than one CD-ROM drive is installed, be sure that

only one drive is set as the primary drive. Start the CD from the primary drive.

 Ensure that there are no duplicate SCSI IDs or IRQ assign-

ments.

 Ensure that the hard disk drive is connected properly.

Free up more space on the hard disk drive.

Ensure that the NOS CD you have is supported by ServerGuide. See the Setup and Installation CD label for a list of NOS versions supported.

Either there is no logical drive defined (ServeRAID systems) or the ServerGuide System Partition is not present. Run the ServerGuide setup and configuration program and ensure that setup is complete.

Ensure that you have access to the Internet through FTP directly.

Chapter 5. Solving problems 37

Troubleshooting charts

Note: Refer to the “Solving problems” section of the User's Reference on the

xSeries Documentation CD for more detailed troubleshooting charts.

Expansion enclosure problems

The SCSI expansion enclosure used to work, but does not work now.

Suggested action

Verify that:

1. The cables for all external SCSI options are connected correctly.

2. The last option in each SCSI chain, or the end of the SCSI cable, is terminated correctly.

3. Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the server.

For more information, see your SCSI and expansion enclosure documentation.

Table 7. Expansion enclosure problems

Memory problems Suggested action

The amount of memory displayed is less than the amount of memory installed.

Verify that:

1. The memory modules are seated properly.

2. You have installed the correct type of memory.

3. If you changed the memory, you updated the memory configuration with the Configuration/Setup Utility program.

4. All banks of memory on the DIMMs are enabled. The server might have automatically disabled a DIMM bank when it detected a problem or a DIMM bank could have been manually disabled.

If the above items are correct, run the memory diagnostic program. The system might have detected a bad memory module and automatically reallocated memory to enable you to continue to operate. If the memory tests fail, call for service or replace the failing DIMM.

Table 8. Memory problems

Microprocessor problems Suggested action

The server emits a continuous tone during POST.

Table 9. Microprocessor problems

38 IBM xSeries 240 Installation Guide

The startup (boot) microprocessor is not working properly. Verify that the startup microprocessor is seated properly. If it is,

replace the startup microprocessor. If the problem remains, call for service.

Monitor problems Suggested action

The screen is blank. Verify that:

1. The server power cord is plugged into the server and a working electrical outlet.

2. The monitor cables are connected properly.

3. The monitor is turned on and the Brightness and Contrast controls are adjusted correctly.

Attention: In some memory configurations, the 3-3-3 beep code might sound during POST followed by a blank display screen. If this occurs and the Boot Fail Count feature in the Start Options of the Configuration/Setup Utility is set to Enabled (its default setting), you must restart the server three times to force the system BIOS to reset the memory connector or bank of connectors from Disabled to Enabled.

If the items above are correct and the screen remains blank, call

for service. Only the cursor appears. Call for service. The monitor works when you

turn on the server, but goes blank when you start some application programs.

Wavy, unreadable, rolling, distorted screen, or screen jitter.

Wrong characters appear on the screen.

Table 10. Monitor problems

Verify that:

1. The primary monitor cable is connected to the video port.

2. You installed the necessary device drivers for the applications.

If the items above are correct and the screen remains blank, call for service.

Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, refer to the information that comes with the monitor for adjusting and testing instructions.

If the monitor self-tests show the monitor is OK, consider the location of the monitor. Magnetic fields around other devices (such as transformers, appliances, fluorescent lights, and other monitors) can cause screen jitter or wavy, unreadable, rolling, or distorted screen images. If this happens, turn off the monitor. (Moving a color monitor while it is turned on might cause screen discoloration.) Then move the device and the monitor at least 305 mm (12 in.) apart. Turn on the monitor.

Notes:

1. To prevent diskette drive read/write errors, be sure the distance between monitors and diskette drives is at least 76 mm (3 in.).

2. Non-IBM monitor cables might cause unpredictable problems.

3. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, see your IBM reseller or IBM marketing representative.

If the problem remains, call for service. If the wrong language is displayed, update the BIOS with the

correct language. If the problem remains, call for service.

Chapter 5. Solving problems 39

Option problems Suggested action

An IBM option that was just installed does not work.

Verify that:

1. The option is designed for the server. Refer to the "Server Support" flowchart for information about obtaining ServerProven compatibility information from the World Wide Web.

2. You followed the installation instructions that came with the option.

3. The option is installed correctly.

4. You have not loosened any other installed options or cables.

5. You updated the configuration information in the Configuration/Setup Utility program. Whenever memory or an option is changed, you must update the configuration.

If the problem remains, call for service.

Table 11. Option problems

Power problems Suggested action

The server does not power on.

Verify that:

1. The power cables are properly connected to the server.

2. The electrical outlet functions properly.

3. The type of memory that is installed is correct.

4. If you just installed an option, remove it, and restart the server. If the server now powers on, you might have installed more options than the power supply supports.

5. The LEDs on the power supply are on.

If the problem remains, call for service.

Table 12. Power problems

Service processor problems Suggested action

Service Processor reports a general monitor failure

Disconnect the server from all electrical sources, wait for 30 seconds, reconnect the server to the electrical sources, and restart the server. If the problem remains, call for service.

Table 13. Service processor problems

40 IBM xSeries 240 Installation Guide

Appendix A. Product warranties and notices

This chapter contains warranty and emission notices. It also contains trademarks and general-information notices.

Warranty Statements

The warranty statements consist of two parts: Part 1 and Part 2. Part 1 varies by country. Part 2 is the same for both statements. Be sure to read both the Part 1 that applies to your country and Part 2.

 United States, Puerto Rico, and Canada (Z125-4753-05 11/97)

(Part 1 - General Terms on page 41)

 Worldwide except Canada, Puerto Rico, Turkey, and United States

(Z125-5697-01 11/97)

(Part 1 - General Terms on page 43)

 Worldwide Country-Unique Terms

(Part 2 - Country-Unique Terms on page 45)

IBM Statement of Limited Warranty for United States, Puerto Rico, and Canada (Part 1 - General Terms)

This Statement of Limited Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.

Machine - IBM xSeries 240 Warranty Period* - Three Years

*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed.

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.

During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Unless specified otherwise, IBM provides non-IBM machines

WITHOUT WARRANTIES OF ANY

KIND.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided

WITHOUT WARRANTIES OF ANY KIND. Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. In the United States, call IBM at 1-800-772-2227. In Canada, call IBM at 1-800-565-3344. (In Toronto, call 416-383-3344.) You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. where applicable, before service is provided

a. follow the problem determination, problem analysis, and service request procedures that IBM or

your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them

to fulfill their obligations, and d. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

42 IBM xSeries 240 Installation Guide

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.

Limitation of Liability

Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim.

This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

IBM Statement of Warranty Worldwide except Canada, Puerto Rico, Turkey, United States (Part 1 - General Terms)

This Statement of Warranty includes Part 1 - General Terms and Part 2 - Country-unique Terms. The terms of Part 2 may replace or modify those of Part 1. The warranties provided by IBM in this

Statement of Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them. The term “Machine” does not include any software programs, whether pre-loaded with the Machine, installed subsequently or otherwise. Unless IBM specifies otherwise, the following warranties apply only in the country where you acquire the Machine. Nothing in this Statement of Warranty affects any statutory rights of consumers that cannot be waived or limited by contract. If you have any questions, contact IBM or your reseller.

Machine - IBM xSeries 240 Warranty Period* - Three Years

*Contact your place of purchase for warranty service information. Some IBM Machines are eligible for On-site warranty service depending on the country where service is performed.

The IBM Warranty for Machines

IBM warrants that each Machine 1) is free from defects in materials and workmanship and 2) conforms to IBM's Official Published Specifications. The warranty period for a Machine is a specified, fixed period commencing on its Date of Installation. The date on your sales receipt is the Date of Installation, unless IBM or your reseller informs you otherwise.

Appendix A. Product warranties and notices

43

During the warranty period IBM or your reseller, if approved by IBM to provide warranty service, will provide repair and exchange service for the Machine, without charge, under the type of service designated for the Machine and will manage and install engineering changes that apply to the Machine.

If a Machine does not function as warranted during the warranty period, and IBM or your reseller are unable to either 1) make it do so or 2) replace it with one that is at least functionally equivalent, you may return it to your place of purchase and your money will be refunded. The replacement may not be new, but will be in good working order.

Extent of Warranty

The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible. The warranty is voided by removal or alteration of Machine or parts identification labels.

THESE WARRANTIES ARE YOUR EXCLUSIVE WARRANTIES AND REPLACE ALL OTHER WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THESE WARRANTIES GIVE YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM JURISDICTION TO JURISDICTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF EXPRESS OR IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. IN THAT EVENT, SUCH WARRANTIES ARE LIMITED IN DURATION TO THE WARRANTY PERIOD. NO WARRANTIES APPLY AFTER THAT PERIOD.

Items Not Covered by Warranty

IBM does not warrant uninterrupted or error-free operation of a Machine.

Unless specified otherwise, IBM provides non-IBM machines

WITHOUT WARRANTIES OF ANY

KIND.

Any technical or other support provided for a Machine under warranty, such as assistance via telephone with “how-to” questions and those regarding Machine set-up and installation, will be provided

WITHOUT WARRANTIES OF ANY KIND. Warranty Service

To obtain warranty service for the Machine, contact your reseller or IBM. You may be required to present proof of purchase.

IBM or your reseller provides certain types of repair and exchange service, either at your location or at a service center, to keep Machines in, or restore them to, conformance with their Specifications. IBM or your reseller will inform you of the available types of service for a Machine based on its country of installation. IBM may repair the failing Machine or exchange it at its discretion.

When warranty service involves the exchange of a Machine or part, the item IBM or your reseller replaces becomes its property and the replacement becomes yours. You represent that all removed items are genuine and unaltered. The replacement may not be new, but will be in good working order and at least functionally equivalent to the item replaced. The replacement assumes the warranty service status of the replaced item.

Any feature, conversion, or upgrade IBM or your reseller services must be installed on a Machine which is 1) for certain Machines, the designated, serial-numbered Machine and 2) at an engineering-change level compatible with the feature, conversion, or upgrade. Many features, conversions, or upgrades involve the removal of parts and their return to IBM. A part that replaces a removed part will assume the warranty service status of the removed part.

Before IBM or your reseller exchanges a Machine or part, you agree to remove all features, parts, options, alterations, and attachments not under warranty service.

You also agree to

1. ensure that the Machine is free of any legal obligations or restrictions that prevent its exchange;

2. obtain authorization from the owner to have IBM or your reseller service a Machine that you do not own; and

3. where applicable, before service is provided

44 IBM xSeries 240 Installation Guide

a. follow the problem determination, problem analysis, and service request procedures that IBM or

your reseller provides, b. secure all programs, data, and funds contained in a Machine, c. provide IBM or your reseller with sufficient, free, and safe access to your facilities to permit them

to fulfil their obligations, and d. inform IBM or your reseller of changes in a Machine's location.

IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.

Neither IBM nor your reseller is responsible for any of your confidential, proprietary or personal information contained in a Machine which you return to IBM or your reseller for any reason. You should remove all such information from the Machine prior to its return.

Production Status

Each IBM Machine is manufactured from new parts, or new and used parts. In some cases, the Machine may not be new and may have been previously installed. Regardless of the Machine's production status, IBM's appropriate warranty terms apply.

Limitation of Liability

Circumstances may arise where, because of a default on IBM's part or other liability, you are entitled to recover damages from IBM. In each such instance, regardless of the basis on which you are entitled to claim damages from IBM (including fundamental breach, negligence, misrepresentation, or other contract or tort claim), IBM is liable for no more than

1. damages for bodily injury (including death) and damage to real property and tangible personal property; and

2. the amount of any other actual direct damages, up to the greater of U.S. $100,000 (or equivalent in local currency) or the charges (if recurring, 12 months' charges apply) for the Machine that is the subject of the claim.

This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible.

UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE); 2) LOSS OF, OR DAMAGE TO, YOUR RECORDS OR DATA; OR 3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF IBM, ITS SUPPLIERS OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Part 2 - Worldwide Country-Unique Terms

ASIA PACIFIC AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.

Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.

Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

Appendix A. Product warranties and notices

45

PEOPLE'S REPUBLIC OF CHINA: Governing Law: The following is added to this Statement:

The laws of the State of New York govern this Statement. INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

The following terms apply to all EMEA countries.

The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.

Warranty Service

If you purchased an IBM Machine in Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland or United Kingdom, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

If you purchased an IBM Personal Computer Machine in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Georgia, Hungary, Kazakhstan, Kirghizia, Federal Republic of Yugoslavia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, or Ukraine, you may obtain warranty service for that Machine in any of those countries from either (1) an IBM reseller approved to perform warranty service or (2) from IBM.

The applicable laws, Country-unique terms and competent court for this Statement are those of the country in which the warranty service is being provided. However, the laws of Austria govern this Statement if the warranty service is provided in Albania, Armenia, Belarus, Bosnia and Herzegovina, Bulgaria, Croatia, Czech Republic, Federal Republic of Yugoslavia, Georgia, Hungary, Kazakhstan, Kirghizia, Former Yugoslav Republic of Macedonia (FYROM), Moldova, Poland, Romania, Russia, Slovak Republic, Slovenia, and Ukraine.

The following terms apply to the country specified: EGYPT: Limitation of Liability: The following replaces item 2 in this Section:

2. as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged). FRANCE: Limitation of Liability: The following replaces the second sentence of the first paragraph of

this Section: In such instances, regardless of the basis on which you are entitled to claim damages from IBM, IBM is liable for no more than: (items 1 and 2 unchanged).

GERMANY: The IBM Warranty for Machines: The following replaces the first sentence of the first paragraph of this Section: The warranty for an IBM Machine covers the functionality of the Machine for its normal use and the Machine's conformity to its Specifications.

The following paragraphs are added to this Section: The minimum warranty period for Machines is six months.

46 IBM xSeries 240 Installation Guide

In case IBM or your reseller are unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.

Extent of Warranty: The second paragraph does not apply. Warranty Service: The following is added to this Section:

During the warranty period, transportation for delivery of the failing Machine to IBM will be at IBM's expense.

Production Status: The following paragraph replaces this Section: Each Machine is newly manufactured. It may incorporate in addition to new parts, re-used parts as well.

Limitation of Liability: The following is added to this Section: The limitations and exclusions specified in the Statement of Warranty will not apply to damages caused by IBM with fraud or gross negligence and for express warranty.

In item 2, replace “U.S. $100,000” with “1.000.000 DEM.” The following sentence is added to the end of the first paragraph of item 2:

IBM's liability under this item is limited to the violation of essential contractual terms in cases of ordinary negligence.

IRELAND: Extent of Warranty: The following is added to this Section: Except as expressly provided in these terms and conditions, all statutory conditions, including all warranties implied, but without prejudice to the generality of the foregoing all warranties implied by the Sale of Goods Act 1893 or the Sale of Goods and Supply of Services Act 1980 are hereby excluded.

Limitation of Liability: The following replaces items one and two of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence; and 2. the amount of any other actual direct damages, up to the greater of Irish Pounds 75,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

Applicability of suppliers and resellers (unchanged). The following paragraph is added at the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default shall be limited to damages.

ITALY: Limitation of Liability: The following replaces the second sentence in the first paragraph: In each such instance unless otherwise provided by mandatory law, IBM is liable for no more than: (item 1 unchanged) 2)as to any other actual damage arising in all situations involving non-performance by IBM pursuant to, or in any way related to the subject matter of this Statement of Warranty, IBM's liability, will be limited to the total amount you paid for the Machine that is the subject of the claim.

Applicability of suppliers and resellers (unchanged). The following replaces the second paragraph of this Section:

Unless otherwise provided by mandatory law, IBM and your reseller are not liable for any of the following: (items 1 and 2 unchanged) 3) indirect damages, even if IBM or your reseller is informed of their possibility.

SOUTH AFRICA, NAMIBIA, BOTSWANA, LESOTHO AND SWAZILAND: Limitation of Liability: The following is added to this Section: IBM's entire liability to you for actual damages arising in all situations involving nonperformance by IBM in respect of the subject matter of this Statement of Warranty will be limited to the charge paid by you for the individual Machine that is the subject of your claim from IBM.

TURKIYE: Production Status: The following replaces this Section: IBM fulfils customer orders for IBM Machines as newly manufactured in accordance with IBM's production standards.

UNITED KINGDOM: Limitation of Liability: The following replaces items 1 and 2 of the first paragraph of this Section:

1. death or personal injury or physical damage to your real property solely caused by IBM's negligence;

2. the amount of any other actual direct damages or loss, up to the greater of Pounds Sterling 150,000 or 125 percent of the charges (if recurring, the 12 months' charges apply) for the Machine that is the subject of the claim or which otherwise gives rise to the claim.

Appendix A. Product warranties and notices

47

The following item is added to this paragraph:

3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.

Applicability of suppliers and resellers (unchanged). The following is added to the end of this Section:

IBM's entire liability and your sole remedy, whether in contract or in tort, in respect of any default will be limited to damages.

NORTH AMERICA CANADA: Warranty Service: The following is added to this Section:

To obtain warranty service from IBM, call 1-800-565-3344. In Toronto, call 416-383-3344. UNITED STATES OF AMERICA: Warranty Service: The following is added to this Section:

To obtain warranty service from IBM, call 1-800-772-2227.

ASIA PACIFIC AUSTRALIA: The IBM Warranty for Machines: The following paragraph is added to this Section:

The warranties specified in this Section are in addition to any rights you may have under the Trade Practices Act 1974 or other legislation and are only limited to the extent permitted by the applicable legislation.

Extent of Warranty: The following replaces the first and second sentences of this Section: The warranty does not cover the repair or exchange of a Machine resulting from misuse, accident, modification, unsuitable physical or operating environment, operation in other than the Specified Operating Environment, improper maintenance by you, or failure caused by a product for which IBM is not responsible.

Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods. Where that condition or warranty relates to right to sell, quiet possession or clear title, or the goods are of a kind ordinarily acquired for personal, domestic or household use or consumption, then none of the limitations in this paragraph apply.

PEOPLE'S REPUBLIC OF CHINA: Governing Law: The following is added to this Statement: The laws of the State of New York govern this Statement.

INDIA: Limitation of Liability: The following replaces items 1 and 2 of this Section:

1. liability for bodily injury (including death) or damage to real property and tangible personal property will be limited to that caused by IBM's negligence;

2. as to any other actual damage arising in any situation involving nonperformance by IBM pursuant to, or in any way related to the subject of this Statement of Warranty, IBM's liability will be limited to the charge paid by you for the individual Machine that is the subject of the claim.

NEW ZEALAND: The IBM Warranty for Machines: The following paragraph is added to this Section: The warranties specified in this Section are in addition to any rights you may have under the Consumer Guarantees Act 1993 or other legislation which cannot be excluded or limited. The Consumer Guarantees Act 1993 will not apply in respect of any goods which IBM provides, if you require the goods for the purposes of a business as defined in that Act.

Limitation of Liability: The following is added to this Section: Where Machines are not acquired for the purposes of a business as defined in the Consumer Guarantees Act 1993, the limitations in this Section are subject to the limitations in that Act.

EUROPE, MIDDLE EAST, AFRICA (EMEA)

The following terms apply to all EMEA countries.

The terms of this Statement of Warranty apply to Machines purchased from an IBM reseller. If you purchased this Machine from IBM, the terms and conditions of the applicable IBM agreement prevail over this warranty statement.

48 IBM xSeries 240 Installation Guide