IBM Type 7977 User Manual
System x3500
Type 7977
Start the server.
Installation Guide
Welcome.
Thank you for buying an
IBM server.
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the documentation
on the IBM System
Your server
Installation Guide
Documentation
Did the server
start correctly?
Ye s
Turn off the server
and install options.
Cable the server and options;
then, restart the server.
Did the server
start correctly?
Ye s
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
CD.
server setup
completed?
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
You can also find the most
current information about
your server at
http://www.ibm.com/systems/support/
http://www.ibm.com/support/mysupport/
Ye s
Use
ServerGuide to
install the operating
system?
Ye s
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
to register the server.
No
Go to the Web for instructions:
http://www.ibm.com/systems
/support/
Server Support
Is the server working
correctly?
Ye s
No
Check all cables for loose connections
and verify that all optional devices you
installed are on the ServerProven list at
http://www.ibm.com/servers/eserver/
serverproven/compat/us/.
Is the problem
solved?
Ye s
No
Register the server. Go to
http://www.ibm.com/support/mysupport/.
View information about IBM Support Line at
http://www.ibm.com/services/sl/products/
or view support telephone numbers at
http://www.ibm.com/planetwide/.
See the troubleshooting
information that comes with
the server to determine
the cause of the problem
and the action to take.
Is the problem
solved?
Ye s
No
Update the firmware to the
latest level.
You can download firmware from
http://www.ibm.com/systems/
support/
.
Ye s
Is the problem
solved?
View support telephone numbers at
http://www.ibm.com/planetwide/.
Hardware
No Software
Hardware or
software problem?
IBM System x3500 Ty pe 7977
Installation Guid e
Note: Before using this information and the product it supports, read the general information in Appendix B, “Notices,” on page 97
and the Warranty and Support Information document on the IBM Documentation CD.
Sixth Edition (October 2008)
© Copyright International Business Machines Corporation 2008.
US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract
with IBM Corp.
Contents
Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Chapter 1. Introduction . . . . . . . . . . . . . . . . . . . . . .1
The IBM System x Documentation CD . . . . . . . . . . . . . . . . .2
Hardware and software requirements . . . . . . . . . . . . . . . .2
Using the Documentation Browser . . . . . . . . . . . . . . . . .3
Notices and statements in this document . . . . . . . . . . . . . . . .4
Features and specifications . . . . . . . . . . . . . . . . . . . . .5
Major components of the server . . . . . . . . . . . . . . . . . . .6
Chapter 2. Installing optional devices . . . . . . . . . . . . . . . .7
Installation guidelines . . . . . . . . . . . . . . . . . . . . . . .7
System reliability guidelines . . . . . . . . . . . . . . . . . . . .8
Working inside the server with the power on . . . . . . . . . . . . .8
Handling static-sensitive devices . . . . . . . . . . . . . . . . . .9
Opening the bezel . . . . . . . . . . . . . . . . . . . . . . . .10
Removing the left-side cover . . . . . . . . . . . . . . . . . . . .11
Installing a memory module . . . . . . . . . . . . . . . . . . . .11
Installing redundant power and cooling . . . . . . . . . . . . . . . .19
Installing a hot-swap hard disk drive . . . . . . . . . . . . . . . . .23
Installing an additional microprocessor . . . . . . . . . . . . . . . .25
Installing an adapter . . . . . . . . . . . . . . . . . . . . . . .27
Installing an IBM Remote Supervisor Adapter II SlimLine . . . . . . . . .29
Completing the installation . . . . . . . . . . . . . . . . . . . . .30
Connecting the cables . . . . . . . . . . . . . . . . . . . . .31
Reattaching the bezel . . . . . . . . . . . . . . . . . . . . .32
Updating the server configuration . . . . . . . . . . . . . . . . .33
Chapter 3. Server controls, connectors, LEDs, and power . . . . . . . .35
Front view . . . . . . . . . . . . . . . . . . . . . . . . . .35
Rear view . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Server power features . . . . . . . . . . . . . . . . . . . . . .39
Turning on the server . . . . . . . . . . . . . . . . . . . . .39
Turning off the server . . . . . . . . . . . . . . . . . . . . .40
Chapter 4. Configuring the server . . . . . . . . . . . . . . . . .41
Using the ServerGuide Setup and Installation CD . . . . . . . . . . . .41
Using the Configuration/Setup Utility program . . . . . . . . . . . . .42
Using the Integrated System Management Firmware Update Utility program 42
Using the baseboard management controller . . . . . . . . . . . . . .43
Enabling and configuring SOL using the OSA SMBridge management utility
program . . . . . . . . . . . . . . . . . . . . . . . . .43
Installing the OSA SMBridge management utility program . . . . . . . .51
Using the baseboard management controller utility programs . . . . . . .53
Using the ServeRAID configuration programs . . . . . . . . . . . . . .54
Configuring hot-swap SAS or hot-swap SATA RAID . . . . . . . . . . .54
Using the IBM ServeRAID Configuration Utility program . . . . . . . . .55
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .56
Using the RAID configuration programs . . . . . . . . . . . . . . . .57
Starting the Adaptec RAID Configuration Utility program . . . . . . . . .58
Adaptec RAID Configuration Utility menu choices . . . . . . . . . . .58
Creating a RAID array . . . . . . . . . . . . . . . . . . . . .58
Viewing the array configuration . . . . . . . . . . . . . . . . . .59
© Copyright IBM Corp. 2008 iii
Using ServeRAID Manager . . . . . . . . . . . . . . . . . . .59
Using the Boot Menu program . . . . . . . . . . . . . . . . . . .61
Enabling the Broadcom Gigabit Ethernet Utility program . . . . . . . . . .61
Configuring the Broadcom Gigabit Ethernet controller . . . . . . . . . . .61
Chapter 5. Solving problems . . . . . . . . . . . . . . . . . . .63
Diagnostic tools overview . . . . . . . . . . . . . . . . . . . . .63
POST beep code descriptions . . . . . . . . . . . . . . . . . . .63
POST error codes . . . . . . . . . . . . . . . . . . . . . . . .64
Troubleshooting tables . . . . . . . . . . . . . . . . . . . . . .77
DVD drive problems . . . . . . . . . . . . . . . . . . . . . .77
General problems . . . . . . . . . . . . . . . . . . . . . . .78
Hard disk drive problems . . . . . . . . . . . . . . . . . . . .78
Intermittent problems . . . . . . . . . . . . . . . . . . . . . .79
Keyboard, mouse, or pointing-device problems . . . . . . . . . . . .80
Memory problems . . . . . . . . . . . . . . . . . . . . . . .81
Microprocessor problems . . . . . . . . . . . . . . . . . . . .82
Monitor problems . . . . . . . . . . . . . . . . . . . . . . .82
Optional-device problems . . . . . . . . . . . . . . . . . . . .85
Power problems . . . . . . . . . . . . . . . . . . . . . . .86
Serial port problems . . . . . . . . . . . . . . . . . . . . . .87
ServerGuide problems . . . . . . . . . . . . . . . . . . . . .88
Software problems . . . . . . . . . . . . . . . . . . . . . .89
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .89
Video problems . . . . . . . . . . . . . . . . . . . . . . . .89
Light path diagnostics . . . . . . . . . . . . . . . . . . . . .90
Appendix A. Getting help and technical assistance . . . . . . . . . .95
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .95
Using the documentation . . . . . . . . . . . . . . . . . . . . .95
Getting help and information from the World Wide Web . . . . . . . . . .95
Software service and support . . . . . . . . . . . . . . . . . . .96
Hardware service and support . . . . . . . . . . . . . . . . . . .96
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .96
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .97
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .97
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .98
Product recycling and disposal . . . . . . . . . . . . . . . . . . .99
Battery return program . . . . . . . . . . . . . . . . . . . . . 100
Electronic emission notices . . . . . . . . . . . . . . . . . . . . 102
Federal Communications Commission (FCC) statement . . . . . . . . 102
Industry Canada Class A emission compliance statement . . . . . . . . 102
Avis de conformité à la réglementation d’Industrie Canada . . . . . . . 102
Australia and New Zealand Class A statement . . . . . . . . . . . . 102
United Kingdom telecommunications safety requirement . . . . . . . . 102
European Union EMC Directive conformance statement . . . . . . . . 102
Taiwanese Class A warning statement . . . . . . . . . . . . . . . 103
Chinese Class A warning statement . . . . . . . . . . . . . . . . 103
Japanese Voluntary Control Council for Interference (VCCI) statement 103
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
iv IBM System x3500 Type 7977: Installation Guide
Safety
Before installing this product, read the Safety Information.
Antes de instalar este produto, leia as Informações de Segurança.
Pred instalací tohoto produktu si prectete prírucku bezpecnostních instrukcí.
Læs sikkerhedsforskrifterne, før du installerer dette produkt.
Lees voordat u dit product installeert eerst de veiligheidsvoorschriften.
Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information.
Avant d’installer ce produit, lisez les consignes de sécurité.
Vor der Installation dieses Produkts die Sicherheitshinweise lesen.
Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza.
Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet.
Antes de instalar este produto, leia as Informações sobre Segurança.
© Copyright IBM Corp. 2008 v
Antes de instalar este producto, lea la información de seguridad.
Läs säkerhetsinformationen innan du installerar den här produkten.
Important:
Each caution and danger statement in this document is labeled with a number. This
number is used to cross reference an English-language caution or danger
statement with translated versions of the caution or danger statement in the IBM
Safety Information book.
For example, if a caution statement is labeled "Statement 1", translations for that
caution statement are in the Safety Information document under "Statement 1".
Be sure to read all caution and danger statements in this document before you
perform the procedures. Read any additional safety information that comes with the
server or optional device before you install the device.
vi IBM System x3500 Type 7977: Installation Guide
Statement 1:
DANGER
Electrical
current from power, telephone, and communication cables is
hazardous.
To avoid a shock hazard:
v Do not connect or disconnect any cables or perform installation,
maintenance, or reconfiguration of this product during an electrical
storm.
v Connect all power cords to a properly wired and grounded electrical
outlet.
v Connect to properly wired outlets any equipment that will be attached to
this product.
v When possible, use one hand only to connect or disconnect signal
cables.
v Never turn on any equipment when there is evidence of fire, water, or
structural damage.
v Disconnect the attached power cords, telecommunications systems,
networks, and modems before you open the device covers, unless
instructed otherwise in the installation and configuration procedures.
v Connect and disconnect cables as described in the following table when
installing, moving, or opening covers on this product or attached
devices.
To Connect: To Disconnect:
1. Turn everything OFF.
2. First, attach all cables to devices.
3. Attach signal cables to connectors.
4. Attach power cords to outlet.
1. Turn everything OFF.
2. First, remove power cords from outlet.
3. Remove signal cables from connectors.
4. Remove all cables from devices.
5. Turn device ON.
Safety vii
Statement 2:
CAUTION:
When replacing the lithium battery, use only IBM Part Number 33F8354 or an
equivalent type battery recommended by the manufacturer. If your system has
a module containing a lithium battery, replace it only with the same module
type made by the same manufacturer. The battery contains lithium and can
explode if not properly used, handled, or disposed of.
Do not:
v Throw or immerse into water
v Heat to more than 100°C (212°F)
v Repair or disassemble
Dispose
of the battery as required by local ordinances or regulations.
viii IBM System x3500 Type 7977: Installation Guide
Statement 3:
CAUTION:
When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or
transmitters) are installed, note the following:
v Do not remove the covers. Removing the covers of the laser product could
result in exposure to hazardous laser radiation. There are no serviceable
parts inside the device.
v Use of controls or adjustments or performance of procedures other than
those specified herein might result in hazardous radiation exposure.
DANGER
laser products contain an embedded Class 3A or Class 3B laser
Some
diode. Note the following.
Laser radiation when open. Do not stare into the beam, do not view directly
with optical instruments, and avoid direct exposure to the beam.
Class 1 Laser Product
Laser Klasse 1
Laser Klass 1
Luokan 1 Laserlaite
Appareil A Laser de Classe 1
`
Safety ix
Statement 4:
≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb)
CAUTION:
Use safe practices when lifting.
Statement 5:
CAUTION:
The power control button on the device and the power switch on the power
supply do not turn off the electrical current supplied to the device. The device
also might have more than one power cord. To remove all electrical current
from the device, ensure that all power cords are disconnected from the power
source.
2
1
x IBM System x3500 Type 7977: Installation Guide
Statement 8:
CAUTION:
Never remove the cover on a power supply or any part that has the following
label attached.
Hazardous voltage, current, and energy levels are present inside any
component that has this label attached. There are no serviceable parts inside
these components. If you suspect a problem with one of these parts, contact
a service technician.
Statement 11:
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
Statement 17:
CAUTION:
The following label indicates moving parts nearby.
Attention: This product is suitable for use on an IT power distribution system
whose maximum phase to phase voltage is 240 V under any distribution fault
condition.
Safety xi
xii IBM System x3500 Type 7977: Installation Guide
Chapter 1. Introduction
This Installation Guide contains instructions for setting up your IBM® System x3500
Type 7977 server and basic instructions for installing some optional devices. More
detailed instructions for installing optional devices are in the User’s Guide on the
IBM System x Documentation CD, which comes with the server. This document
contains information about:
v Setting up and cabling the server
v Starting and configuring the server
v Installing some optional devices
v Solving problems
firmware and documentation updates are available, you can download them from
If
the IBM Web site. The server might have features that are not described in the
documentation that comes with the server, and the documentation might be updated
occasionally to include information about those features, or technical updates might
be available to provide additional information that is not included in the server
documentation. To check for updates, complete the following steps.
Changes are made periodically to the IBM Web site. Procedures for locating
Note:
firmware and documentation might vary slightly from what is described in this
document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers for firmware updates,
or click Publications lookup for documentation updates.
server comes with an IBM ServerGuide
The
™
Setup and Installation CD to help you
configure the hardware, install device drivers, and install the operating system.
The server comes with a limited warranty. Yo u can obtain up-to-date information
about the server and other IBM server products at http://www.ibm.com/systems/x/.
Record information about the server in the following table. Yo u will need this
information when you register the server with IBM.
Product name IBM System x3500
Machine type 7977
Model number _____________________________________________
Serial number _____________________________________________
Key serial number _____________________________________________
Key manufacturer _____________________________________________
Key phone number _____________________________________________
The model number and serial number are on labels on the bottom of the server and
on the front, visible through the bezel, as shown in the following illustration.
© Copyright IBM Corp. 2008 1
Model type/serial
number
Important: The server keys cannot be duplicated by a locksmith. If you lose them,
order replacement keys from the key manufacturer. The key serial number and the
telephone number of the manufacturer are on a tag that is attached to the keys.
If you plan to install the server in a rack, you must purchase a Tower-to-Rack Kit.
For a list of supported optional devices for the server, see http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
The IBM System x Documentation CD
The IBM System x Documentation CD contains documentation for the server in
Portable Document Format (PDF) and includes the IBM Documentation Browser to
help you find information quickly.
Hardware and software requirements
The IBM System x Documentation CD requires the following minimum hardware
and software:
v Microsoft® Windows NT® XP, Windows® 2000, or Red Hat Linux
v 100 MHz microprocessor
v 32 MB of RAM
v Adobe Acrobat Reader 3.0 (or later) or xpdf, which comes with Linux operating
systems.
2 IBM System x3500 Type 7977: Installation Guide
Using the Documentation Browser
Use the Documentation Browser to browse the contents of the CD, read brief
descriptions of the documents, and view documents, using Adobe Acrobat Reader
or xpdf. The Documentation Browser automatically detects the regional settings in
your server and displays the documents in the language for that region (if
available). If a document is not available in the language for that region, the
English-language version is displayed.
Use one of the following procedures to start the Documentation Browser:
v If Autostart is enabled, insert the CD into the CD drive. The Documentation
Browser starts automatically.
v If Autostart is disabled or is not enabled for all users, use one of the following
procedures:
– If you are using a Windows operating system, insert the CD into the drive and
click Start --> Run. In the Open field, type
e:\win32.bat
where e is the drive letter of the drive, and click OK.
– If you are using Red Hat Linux, insert the CD into the drive; then, run the
following command from the /mnt/cdrom directory:
sh runlinux.sh
Select the server from the Product menu. The Available Topics list displays all the
documents for the server. Some documents might be in folders. A plus sign (+)
indicates each folder or document that has additional documents under it. Click the
plus sign to display the additional documents.
When you select a document, a description of the document is displayed under
Topic Description. To select more than one document, press and hold the Ctrl key
while you select the documents. Click View Book to view the selected document or
documents in Acrobat Reader or xpdf. If you selected more than one document, all
the selected documents are opened in Acrobat Reader or xpdf.
To search all the documents, type a word or word string in the Search field and
click Search. The documents in which the word or word string appears are listed in
order of the most occurrences. Click a document to view it, and press Crtl+F to use
the Acrobat search function or press Alt+F to use the xpdf search function within the
document.
Click Help for detailed information about using the Documentation Browser.
Chapter 1. Introduction 3
Notices and statements in this document
The caution and danger statements in this document are also in the multilingual
Safety Information document, which is on the IBM System x Documentation CD.
Each statement is numbered for reference to the corresponding statement in the
Safety Information document.
The following notices and statements are used in this document:
v Note: These notices provide important tips, guidance, or advice.
v Important: These notices provide information or advice that might help you avoid
inconvenient or problem situations.
v Attention: These notices indicate potential damage to programs, devices, or
data. An attention notice is placed just before the instruction or situation in which
damage might occur.
v Caution: These statements indicate situations that can be potentially hazardous
to you. A caution statement is placed just before the description of a potentially
hazardous procedure step or situation.
v Danger: These statements indicate situations that can be potentially lethal or
extremely hazardous to you. A danger statement is placed just before the
description of a potentially lethal or extremely hazardous procedure step or
situation.
4 IBM System x3500 Type 7977: Installation Guide
Features and specifications
The following information is a summary of the features and specifications of the
server. Depending on the server model, some features might not be available, or
some specifications might not apply.
Table 1. Features and specifications
Microprocessor:
v Intel® Xeon™ dual-core or quad-core with 12
MB Level-2 cache
Important: Do not use dual-core and
quad-core processors in the same server.
v Support for up to two microprocessors
v Support for Intel Extended Memory 64
Technology (EM64T)
Note:
Use the Configuration/Setup Utility
program to determine the type and speed of the
microprocessors.
Memory:
v Minimum: 1 GB depending on server model,
expandable to 48 GB
v Type: 667 MHz, PC2-5300, ECC Fully
Buffered DIMMs (FBD) with double data rate
(DDR) II, SDRAM
v Connectors: Twelve 240-pin dual inline
memory module (DIMM) connectors
Drives:
v IDE:
– DVD (standard)
– CD, CD-RW, DVD/CD-RW (optional)
– Maximum of two devices can be installed
v Diskette (optional): External USB 1.44 MB
v Supported hard disk drives:
– Serial Attached SCSI (SAS)
– Serial Advanced Technology Attachment
(S ATA)
Expansion
bays:
v Eight hot-swap SAS, 3.5-inch bays or 12
hot-swap SAS, 2.5-inch bays
v Three half-high 5.25-inch bays (DVD drive
installed)
Note: Full-high devices such as an optional
tape drive will occupy two half-high
5.25-inch bays.
PCI
and PCI-X expansion slots:
v Six PCI expansion slots
– Three PCI Express x8 (two x8 links and
one x4 link)
– One PCI 33 MHz/32-bit
– Two PCI-X 2.0 133 MHz/64-bit slots
Upgradeable
microcode:
System BIOS, service microprocessor, BMC, and
SAS microcode
Power supply:
Note: To upgrade to two 835-watt hot-swap
power supplies, install the redundant power and
cooling option kit. Kit includes one 835-watt
power-supply and three hot-swap fans.
v Standard: One 835-watt 11 0 V or 240 V ac
input dual-rated power supply
v Upgradeable to two 835-watt hot-swap power
supplies
Hot-swap fans:
v Three (standard)
v Upgradeable to six fans (for redundant
cooling)
Note:
the redundant power and cooling option kit. Kit
includes one 835-watt hot-swap power-supply
and three hot-swap fans.
Size:
v Tower
– Height: 440 mm (17.3 in.)
– Depth: 747 mm (29.4 in.)
– Width: 218 mm (8.6 in.)
– Weight: approximately 38 kg (84 lb) when
v Rack
– 5 U
– Height: 218 mm (8.6 in.)
– Depth: 696 mm (27.4 in.)
– Width: 424 mm (16.7 in.)
– Weight: approximately 34 kg (75 lb) when
Racks
cm (1.75 inches). Each increment is referred to
as a unit, or “U.” A 1-U-high device is 4.45 cm
(1.75 inches) tall.
Integrated functions:
v Baseboard management controller (Intelligent
Platform Management Interface (IPMI) 2.0
compliant)
v Service microprocessor support for Remote
Supervisor Adapter II SlimLine
v Light path diagnostics
v ServeRAID-8k (512 MB with battery backup)
and ServeRAID-8s SAS Controllers support
RAID levels 0, 1, 1E,,5, 6, 10, 50, and 60
Note: The server will not start without a
RAID controller installed.
– Eight 3.5–inch hard disk drive models:
– Twelve 2.5-inch hard disk drive models:
v Four Universal Serial Bus (USB) ports (2.0)
– Two on rear of server
– Two on front of server
v
Broadcom 5721 and 5721KFB3 10/100/1000
Gigabit Ethernet controllers
v AT I PCI ES1000 video
– 16 MB video memory
– VGA and SVGA compatible
v ATA-100 single-channel IDE controller (bus
mastering)
v Vitesse VSC7250 SAS/SATA RAID controller
v Mouse connector
v Keyboard connector
v Serial connector
To upgrade to redundant cooling, install
fully configured or 20 kg (42 lb) minimum
fully configured or 20 kg (42 lb) minimum
are marked in vertical increments of 4.45
ServeRAID-8k
ServeRAID-8k and ServeRAID-8s
Acoustical noise emissions:
v Sound power, idle: 5.5 bel declared
v Sound power, operating: 6.0 bel declared
Environment:
v Air temperature:
– Server on: 10° to 35°C (50.0° to 95.0°F);
altitude: 0 to 2134 m (7000 ft)
– Server off: -40° to 60°C (-40.0° to 140.4°F);
maximum altitude: 2134 m (7000 ft)
v
Humidity:
– Server on: 8% to 80%
– Server off: 8% to 80%
Heat
output:
Approximate heat output in British thermal units
(Btu) per hour:
v Minimum configuration: 2013 Btu per hour (590
watts)
v Maximum configuration: 2951 Btu per hour (865
watts)
Electrical
input:
v Sine-wave input (50-60 Hz) required
v Input voltage low range:
– Minimum: 100 V ac
– Maximum: 127 V ac
v
Input voltage high range:
– Minimum: 200 V ac
– Maximum: 240 V ac
v Approximate input kilovolt-amperes (kVA):
– Minimum: 0.60 kVA
– Maximum: 0.88 kVA
Notes:
1. Power consumption and heat output vary
depending on the number and type of optional
features that are installed and the
power-management optional features that are
in use.
2. These levels were measured in controlled
acoustical environments according to the
procedures that are specified by the American
National Standards Institute (ANSI) S12.10 and
ISO 7779 and are reported in accordance with
ISO 9296. Actual sound-pressure levels in a
given location might exceed the average stated
values because of room reflections and other
nearby noise sources. The declared
sound-power levels indicate an upper limit,
below which a large number of computers will
operate.
Chapter 1. Introduction 5
Major components of the server
Blue on a component indicates touch points, where you can grip the component to
remove it from or install it in the server, open or close a latch, and so on.
Orange on a component or an orange label on or near a component indicates that
the component can be hot-swapped, which means that if the server and operating
system support hot-swap capability, you can remove or install the component while
the server is running. (Orange can also indicate touch points on hot-swap
components.) See the instructions for removing or installing a specific hot-swap
component for any additional procedures that you might have to perform before you
remove or install the component.
The following illustration shows the major components in the server.
Heat-sink
retention bracket
Microprocessor
Heat sink
Heat-sink
filler
Power-supply filler
Power-supply cage
DIMM air duct
DIMMs
Cover
VRM
Processor baffle
System board
ServeRAID-8k
Power supply
Fan assembly
Hot-swap fan
Control panel assembly
SAS backplane
Hard disk drive
EMC shield
Drive bay EMC shield
USB cable assembly
DVD
drive
Hard disk drive
Bezel
6 IBM System x3500 Type 7977: Installation Guide
Chapter 2. Installing optional devices
This chapter provides basic instructions for installing optional hardware devices in
the server. These instructions are intended for users who are experienced with
setting up IBM server hardware. If you need more detailed instructions, see the
User’s Guide on the IBM System x Documentation CD.
Installation guidelines
Before you install optional devices, read the following information:
v Read the safety information that begins on page vii and the guidelines in
“Handling static-sensitive devices” on page 9. This information will help you work
safely.
v When you install your new server, take the opportunity to download and apply
the most recent firmware updates. This step will help to ensure that any known
issues are addressed and that your server is ready to function at maximum levels
of performance. To download firmware updated to your server, complete the
following steps.
Changes are made periodically to the IBM Web site. Procedures for
Note:
locating firmware and documentation might vary slightly from what is described in
this document.
1. Go to http://www.ibm.com/systems/support/.
2. Under Product support, click System x.
3. Under Popular links, click Software and device drivers.
For additional information about tools for updating, managing, and deploying
firmware, see the System x and xSeries Tools Center at http://
publib.boulder.ibm.com/infocenter/toolsctr/v1r0/index.jsp.
v Before you install optional hardware, make sure that the server is working
correctly. Start the server, and make sure that the operating system starts, if an
operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see Chapter 5, “Solving
problems,” on page 63 for diagnostic information.
v Observe good housekeeping in the area where you are working. Place removed
covers and other parts in a safe place.
v If you must start the server while the cover is removed, make sure that no one is
near the server and that no tools or other objects have been left inside the
server.
v Do not attempt to lift an object that you think is too heavy for you. If you have to
lift a heavy object, observe the following precautions:
– Make sure that you can stand safely without slipping.
– Distribute the weight of the object equally between your feet.
– Use a slow lifting force. Never move suddenly or twist when you lift a heavy
object.
– To avoid straining the muscles in your back, lift by standing or by pushing up
with your leg muscles.
Make sure that you have an adequate number of properly grounded electrical
v
outlets for the server, monitor, and other devices.
v Back up all important data before you make changes to disk drives.
© Copyright IBM Corp. 2008 7
v Have a small flat-blade screwdriver available.
v You do not have to turn off the server to install or replace hot-swap power
supplies, hot-swap hard disk drives, hot-swap fans, or hot-plug Universal Serial
Bus (USB) devices.
v Blue on a component indicates touch points, where you can grip the component
to remove it from or install it in the server, open or close a latch, and so on.
v Orange on a component or an orange label on or near a component indicates
that the component can be hot-swapped, which means that if the server and
operating system support hot-swap capability, you can remove or install the
component while the server is running. (Orange can also indicate touch points on
hot-swap components.) See the instructions for removing or installing a specific
hot-swap component for any additional procedures that you might have to
perform before you remove or install the component.
v When you have to access the inside of the server, you might find it easier to lay
the server on its side.
v You can install a maximum of two IDE devices in the server.
v For a list of supported optional devices for the server, go to http://www.ibm.com/
servers/eserver/serverproven/compat/us/.
System reliability guidelines
To help ensure proper cooling and system reliability, make sure that the following
requirements are met:
v Each of the drive bays has a drive or an electromagnetic compatibility (EMC)
shield installed in it.
v If the server has redundant power, each of the power-supply bays has a power
supply installed in it.
v There is adequate space around the server to allow the server cooling system to
work properly. Leave approximately 50 mm (2.0 in.) of open space around the
front and rear of the server. Do not place objects in front of the fans. For proper
cooling and airflow, replace the left-side cover before you turn on the server.
Operating the server for extended periods of time (more than 30 minutes) with
the left-side cover removed might damage server components.
v You have followed the cabling instructions that come with optional adapters.
v You have replaced a failed fan within 48 hours.
v You have replaced a hot-swap drive within 2 minutes of removal.
v You do not remove the air ducts or air baffles while the server is running.
Operating the server without the air ducts or air baffles might cause the
microprocessor to overheat.
v Microprocessor socket 2 always contains either a microprocessor baffle or a
microprocessor and heat sink.
Working inside the server with the power on
The server supports hot-swap devices and is designed to operate safely while it is
turned on and the cover is removed. Follow these guidelines when you work inside
a server that is turned on:
v Avoid wearing loose-fitting clothing on your forearms. Button long-sleeved shirts
before you work inside the server; do not wear cuff links while you are working
inside the server.
v Do not allow your necktie or scarf to hang inside the server.
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist
watches.
8 IBM System x3500 Type 7977: Installation Guide
v Remove items from your shirt pocket, such as pens and pencils, that might fall
into the server as you lean over it.
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws,
into the server.
Handling static-sensitive devices
Attention: Static electricity can damage the server and other electronic devices.
To avoid damage, keep static-sensitive devices in their static-protective packages
until you are ready to install them.
To reduce the possibility of damage from electrostatic discharge, observe the
following precautions:
v Limit your movement. Movement can cause static electricity to build up around
you.
v Wear an electrostatic-discharge wrist strap, if one is available.
v Handle the device carefully, holding it by its edges or its frame.
v Do not touch solder joints, pins, or exposed circuitry.
v Do not leave the device where others can handle and damage it.
v While the device is still in its static-protective package, touch it to an unpainted
metal part of the server for at least 2 seconds. This drains static electricity from
the package and from your body.
v Remove the device from its package and install it directly into the server without
setting down the device. If it is necessary to set down the device, put it back into
its static-protective package. Do not place the device on the server cover or on a
metal surface.
v Take additional care when handling devices during cold weather. Heating reduces
indoor humidity and increases static electricity.
Chapter 2. Installing optional devices 9
Opening the bezel
Important: Before you install optional hardware, make sure that the server is
working correctly. Start the server, and make sure that the operating system starts,
if an operating system is installed, or that a 19990305 error code is displayed,
indicating that an operating system was not found but the server is otherwise
working correctly. If the server is not working correctly, see the Problem
Determination and Service Guide for diagnostic information.
The following illustration shows how to remove the bezel from the server.
Notes:
1. You do not have to remove the left-side cover to remove the bezel from the
2. You must unlock the left-side cover lock to open or remove the bezel.
server.
To remove the bezel, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 7.
2. Using the supplied key, unlock the left-side cover and bezel.
3. Press on the left edge of the bezel and rotate it away from the server until it is
fully open to 180°. The right edge of the bezel will be resting against the side of
the server chassis when the bezel is fully open. If the bezel is rotated further
than 180°, the break-away hinges will come apart without damaging the bezel.
To reattach the bezel, see “Reattaching the bezel” on page 32.
10 IBM System x3500 Type 7977: Installation Guide
Removing the left-side cover
The following illustration shows how to remove the left-side cover from the server.
Cover release latch
Lock
To remove the server left-side cover, complete the following steps:
1. Read the safety information that begins on page vii and the guidelines in
“Handling static-sensitive devices” on page 9.
2. Using the supplied key, unlock the left-side cover.
3. Pull the cover-release latch down and rotate the top edge of the cover away
from the server.
Attention: For proper cooling and airflow, replace the cover before you turn
on the server. Operating the server for extended periods of time (more than 30
minutes) with the cover removed might damage server components.
4. Remove the left-side cover from the server.
Left-side cover
Installing a memory module
The following notes describe the types of dual inline memory modules (DIMMs) that
the server supports and other information that you must consider when you install
DIMMs:
v The server supports 667 MHz, 1.8 V, 240-pin, PC2-5300 double-data-rate (DDR)
II, fully buffered synchronous dynamic random-access memory (SDRAM) with
error correcting code (ECC) DIMMs. These DIMMs must be compatible with the
latest 5300 SDRAM Fully Buffered DIMM (FBD) specification. For a list of
supported optional devices for the server, go to http://www.ibm.com/servers/
eserver/serverproven/compat/us/.
v When you install additional DIMMs, be sure to install them in pairs. The DIMMs
in each pair must be the same size and type. You can mix compatible DIMMs
from various manufacturers.
v The second pair does not have to contain DIMMs of the same size, speed, type,
and technology as the first pair when the server is operating in a non-mirroring
mode.
Chapter 2. Installing optional devices 11
Channel 1
Channel 0
DIMM 6
DIMM 5
DIMM 4
Branch 0
DIMM 3
DIMM 2
DIMM 1
DIMM 12
DIMM 11
DIMM 10
Branch 1
DIMM 9
DIMM 8
DIMM 7
Channel 3
Channel 2
v Installing additional DIMMs in both memory branches will improve system
performance.
v The server supports memory mirroring (mirroring mode) and online-spare
memory.
– Memory mirroring replicates and stores data on DIMMs within two branches
simultaneously. You must enable memory mirroring through the
Configuration/Setup Utility program (for more information, see the section
about configuring the server in the User’s Guide on the IBM System x
Documentation CD). To enable memory mirroring in the Configuration/Setup
Utility program, select Devices and I/O Ports → Advanced Chipset Control →
Memory Branch Mode. Use the arrow keys to change the Memory Branch
Mode setting to Mirror; then, save your changes. When you use memory
mirroring, consider the following information:
- The maximum available memory is reduced to 16 GB; 32 GB is available in
non-mirroring mode.
- The minimum memory configuration is four identical DIMMs. Yo u must
install identical pairs of fully buffered, dual inline memory modules (DIMMs)
in all four DIMM connectors (same size, type, speed, and technology).
These DIMMs must span both branches and all four channels. For
example, when you install the first four DIMMs, you must install two DIMMs
in branch 0 (one in channel 0 and one in channel 1) and two DIMMs in
branch 1 (one in channel 2 and one in channel 3). See Table 2 for the
DIMM installation sequence.
- When you upgrade the server to eight DIMMs, the DIMMs that are next to
each other (for example, DIMM connector 1 and DIMM connector 4) within
the channels of a branch must be identical in size, type, speed, and
technology. However, the DIMMs in the connectors above and below each
other within the channels of a branch do not have to be identical to each
other (for example, the DIMMs in DIMM connector 1 and DIMM connector
2).
- Both branches operate in dual-channel mode.
The following table shows the DIMM configuration upgrade sequence for
mirroring mode.
Table 2. DIMM upgrade configuration sequence in mirroring mode
Number of DIMMs DIMM connectors
4 1, 4, 7, 10
8 1, 4, 7, 10, 2, 5, 8, 11
12 1, 4, 7, 10, 2, 5, 8, 11, 3, 6, 9, 12
12 IBM System x3500 Type 7977: Installation Guide
– Online-spare memory disables a failed rank pair of DIMMs from the system
configuration and activates an online-spare rank pair of DIMMs to replace the
failed rank pair of DIMMs. For an online-spare pair of DIMMs to be activated,
you must enable this feature and have installed an additional rank pair of
DIMMs of the same speed, type, size (or larger), and technology as the failed
pair of DIMMs. You must enable the feature through the Configuration/Setup
Utility program. To enable online-spare memory in the Configuration/Setup
Utility program, select Devices and I/O Ports → Advanced Chipset Control →
Memory Branch Mode. Use the arrow keys to change the setting for Branch
0 Rank Sparing or Branch 1 Rank Sparing to Enabled; then, save your
changes. For more information, see the section about configuring the server in
the User’s Guide on the IBM System x Documentation CD. When you use
online-spare memory, you must consider the following information:
- You cannot enable online-spare memory while the server is operating in
mirroring mode.
- When using online-spare memory the two memory branches operate
independently of each other. You can enable online-spare memory for one
or both branches.
- Online-spare memory reduces the amount of available memory.
- The BIOS code assigns the online-spare DIMM pairs according to your
DIMM configuration.
- Online-spare memory works by copying information from a failed DIMM
rank to another good DIMM rank within the same memory branch.
- Online-spare memory can not copy information from one branch to the
other.
Chapter 2. Installing optional devices 13
CH3
DIMM 10
Minimum configuration: one pair of DIMMs
(Branch 0 works independently of Branch 1)
BR1
CH2
DIMM 7
CH1
DIMM 4
Rank 1 is sparing to Rank 0
BR0
Rank 0
Rank 1
CH0
DIMM 1
A pair of two identical
double rank modules:
same size, speed,
and organization
DIMM 11
DIMM 12
CH3
DIMM 10
DIMM 11
DIMM 12
Rank 4 is used to spare any defective rank of rank 0, 2, and 3
DIMM 8
DIMM 9
Other Configuration: Multiple Pairs of DIMMs
(Branch 0 works independently of Branch 1)
BR1
CH2
DIMM 7
DIMM 8
DIMM 9
DIMM 5
DIMM 6
CH1
DIMM 4
DIMM 5
DIMM 6
BR0
Rank 0 512 MB
Rank 1 Empty
Rank 2 512 MB
Rank 3 512 MB
Rank 4 1 GB
Rank 5 Empty
DIMM 2
DIMM 3
CH0
DIMM 1
DIMM 2
DIMM 3
A pair of two identical
single rank modules
(512MB)
A pair of two identical
double rank modules
(1GB)
A pair of two identical
single rank modules
(1GB)
- A rank is defined as an area or block of 64 bits that is created by using
some or all of the chips on a DIMM. For an ECC DIMM, a memory rank is
a block of 72 data bits (64 bits plus 8 ECC bits).
- The minimum memory configuration is two single-rank DIMMs that are
installed in branch 0, DIMM connector 1 (in channel 0) and connector 4 (in
channel 1); however, online-sparing is not supported with this configuration.
- To support online-sparing in branch 0, you must add a second pair of
DIMMs. The spare pair of DIMMs can be single-rank or double-rank and
must be the same speed, type, size (or larger), and technology as the
failed pair of DIMMs. The spare pair must be installed in branch 0, DIMM
connector 2 (in channel 0) and connector 5 (in channel 1). Branch 0 and
branch 1 operate independently.
The following notes apply when the server operates in non-mirroring mode
v
(normal mode):
– DIMMs must be installed in matched pairs. If you install a second pair of
DIMMs in DIMM connector 7 and DIMM connector 10, they do not have to be
the same size, speed, type, and technology as the DIMMs in DIMM connector
14 IBM System x3500 Type 7977: Installation Guide
1 and DIMM connector 4. However, the size, speed, type, and technology of
the DIMMs that you install in DIMM connector 7 and DIMM connector 10 must
match each other.
– The following table shows the DIMM upgrade configuration sequence for
operating in non-mirroring mode (normal mode).
Table 3. 5. DIMM upgrade configuration sequence in non-mirroring mode
Number of DIMMs DIMM connectors
2 1, 4
4 1, 4, 7, 10
6 1, 4, 7, 10, 2, 5
8 1, 4, 7, 10, 2, 5, 8, 11
10 1, 4, 7, 10, 2, 5, 8, 11, 3, 6
12 1, 4, 7, 10, 2, 5, 8, 11, 3, 6, 9, 12
v You do not have to save new configuration information when you install or
remove DIMMs.
v See the User’s Guide on the IBM System x Documentation CD for more
information about memory mirroring and online-spare memory.
following illustration shows how to install DIMMs on the system board.
The
DIMM 4
DIMM 3
DIMM 2
DIMM 1
DIMM 6
DIMM 5
DIMM 10
DIMM 7
DIMM 12
DIMM11
DIMM 9
DIMM 8
v Install the DIMMs in the order shown in the following table.
Table 4. DIMM installation sequence
Memory in Non-mirroring mode Memory in mirroring mode
Number of DIMMs DIMM connectors Number of DIMMs DIMM connectors
1 1 4 1, 4, 7, 10
2 1, 4 8 1, 4, 7, 10, 2, 5, 8, 11
4 1, 4, 7, 10 12 1, 4, 7, 10, 2, 5, 8, 11,
3, 6, 9, 12
Chapter 2. Installing optional devices 15
Table 4. DIMM installation sequence (continued)
Memory in Non-mirroring mode Memory in mirroring mode
6 1, 4, 7, 10, 2, 5
8 1, 4, 7, 10, 2, 5, 8, 11
10 1, 4, 7, 10, 2, 5, 8, 11, 3,
6
12 1, 4, 7, 10, 2, 5, 8, 11, 3,
6, 9, 12
To install DIMMs in the server, complete the following steps:
1. Read the safety information that begins on page vii and “Installation guidelines”
on page 7.
2. Turn off the server and peripheral devices, and disconnect the power cords and
all external cables.
3. Remove the left-side cover.
Attention: When you handle static-sensitive devices, take precautions to
avoid damage from static electricity. For details about handling these devices,
see “Handling static-sensitive devices” on page 9.
Statement 11:
Release latch
CAUTION:
The following label indicates sharp edges, corners, or joints nearby.
16 IBM System x3500 Type 7977: Installation Guide
Power supply
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